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operations manager bizops

Kopilot Tech

<div>
 
 
 About Kopilot
 
 
 
 Kopilot is Turkey&rsquo;s fastest-growing education technology startup.
 
 
 We personalize the exam journey of tens of thousands of students through AI-powered coaching, rich content, and expert guidance teachers.
 
 
 Recognized as
 
 Education Platform of the Year
 
 , we&rsquo;ve conducted millions of student sessions so far.
 
 
 
 
 
 
 About the Role
 
 
 
 We&rsquo;re looking for an
 
 Operations Manager
 
 who will oversee Kopilot&rsquo;s day-to-day operations end to end, accelerate our growth, and enhance student success.
 
 
 This role goes beyond traditional operations management &mdash; combining
 
 Customer Success
 
 ,
 
 CX
 
 , and
 
 BizOps
 
 to take critical responsibility across both the user journey and the sales funnel.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Increase student retention and drive success stories within Kopilot.
 </li>
 <li>
 Strengthen sales processes to ensure efficient lead conversion.
 </li>
 <li>
 Manage customer support and ticketing operations end to end.
 </li>
 <li>
 Optimize operational workflows and produce regular performance reports.
 </li>
 <li>
 Act as a bridge between marketing, product, sales, and customer teams.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 4&ndash;6 years of professional experience (preferably in a startup, SaaS, edtech, or fast-scaling company).
 </li>
 <li>
 Strong background in operations management, customer success, or sales support.
 </li>
 <li>
 Highly analytical mindset; able to turn data into actionable decisions.
 </li>
 <li>
 Excellent communicator with natural cross-team coordination skills.
 </li>
 <li>
 Fast, adaptable, and hands-on &mdash; comfortable working in startup dynamics.
 </li>
 </ul>
 
 
 
 
 
 Why Kopilot?
 
 
 <ul>
 <li>
 A core leadership role in one of Turkey&rsquo;s fastest-growing edtech startups.
 </li>
 <li>
 Direct impact on Kopilot&rsquo;s upcoming global expansion.
 </li>
 <li>
 High responsibility, high autonomy, and high learning opportunity.
 </li>
 <li>
 The chance to work with a young, ambitious, and dynamic team.
 </li>
 </ul>
 
 
</div>

Operations Manager (BizOps)

Christian Dior Couture

<div>
 Position
 
 
 Christian Dior Couture operates several boutiques in Turkey, both in city centers and in resort locations.
 
 
 The Turkish market is managed by the CD Turkey Country Manager on behalf of Christian Dior Couture's Southern Europe Zone.
 
 
 This position reports directly to the CD Turkey Country Manager, with a functional report to the Southern Europe CD Operations Manager.
 
 
 The Turkey Country Operations Manager is responsible for the overall management of operations, staff, merchandise, and customer service in the Turkish boutiques.
 
 
 The Turkey Country Operations Manager is also responsible for maintaining and achieving operational and merchandising standards and goals, and for developing the Turkish Operations Team in collaboration with the CD Turkey Country Manager and the Boutique Managements.
 
 
 In this context, the Turkey Country Operations Manager will participate in the development and growth of the subsidiary.
 
 
 The local Turkish Head Office is located in Istanbul.
 
 
 Job responsibilities
 
 
 
 Inventory And Stock Management
 
 
 
 <ul>
 <li>
 Manage, facilitate, and ensure completion of all inventories and cycle counts.
 </li>
 <li>
 Validate stock adjustments.
 </li>
 <li>
 Investigate with Head Office on any discrepancies in receptions or stock transfers.
 </li>
 <li>
 Manage &ldquo;End of Life&rdquo; product cycle.
 </li>
 <li>
 Oversee the Turkey &ldquo;After Sales&rdquo; program.
 </li>
 <li>
 Follow-up repairs of defective or damaged goods, from store stock or from after-sales.
 </li>
 <li>
 Organize local Family Sales.
 
 
 </li>
 </ul>
 
 Policies &amp; Procedures
 
 
 
 <ul>
 <li>
 Ensure store compliance to policies and processes and drive operational excellence through audits &amp; action plans.
 </li>
 <li>
 Understand, abide by and enforce all operational policies and procedures as dictated by Retail Handbook Procedures, the human resources guide and other related material.
 </li>
 <li>
 Train newcomers to Dior retail procedures, stock management procedures and cash desk operations.
 </li>
 <li>
 Prepare Monthly Internal Control reports.
 </li>
 <li>
 Be project leader for all &laquo;back-office&raquo; tool evolution/roll-out &amp; support the Digital evolution on retail special projects roll-out.
 
 
 </li>
 </ul>
 
 Store Facility
 
 
 
 <ul>
 <li>
 Ensure maintenance and overall upkeep of the store and local Head Offices.
 </li>
 <li>
 Manage the boutiques and offices facilities: cleaning, repair &amp; maintenance, security.
 </li>
 <li>
 Serve as direct liaison between all sub-contractors and vendors to verify that corporate standards of store and offices are always met.
 </li>
 <li>
 Ensure that all Health &amp; Safety requirements are always met.
 
 
 </li>
 </ul>
 
 Logistics
 
 
 
 <ul>
 <li>
 Oversee all processing of shipments, transfers, and consignments.
 </li>
 <li>
 Follow-up of deliveries with freight forwarder and customs broker.
 </li>
 <li>
 Coordination with accounting back office, follow-up of KPI&rsquo;s.
 
 
 </li>
 </ul>
 
 Accounting and financials
 
 
 
 <ul>
 <li>
 Pre-check store invoices, and any required documentation according to the internal Purchase procedure.
 </li>
 <li>
 Follow-up sales reconciliation between Dior System, and E-invoice/E-archive portals.
 </li>
 <li>
 Be responsible for Turkey expense control (monthly P&amp;L analysis).
 </li>
 <li>
 Follow-up anti-money laundering compliance.
 </li>
 <li>
 Verify cash vs sales reconciliations.
 </li>
 <li>
 Coordinate with Finance Manager and Head Office regarding insurance matters (product damage, business interruption, civil liability, other HR insurances).
 </li>
 <li>
 Annual external audit: reply to any queries from auditors, together with CD Turkey Country Manager.
 
 
 </li>
 </ul>
 
 Legal and Administrative
 
 
 
 <ul>
 <li>
 Follow-up contract expiry and renewals.
 </li>
 <li>
 Follow-up HR administrative aspects, to be shared with HR Manager and accounting back office: time schedules, overtime, absence/leaves, staff commissions.
 </li>
 <li>
 Comply with legal/administrative declarations needed in current or future stores.
 </li>
 <li>
 Coordinate with Dior Legal Department and local advisors.
 
 
 </li>
 </ul>
 
 Store opening
 
 
 
 <ul>
 <li>
 Coordinate with Dior Architecture Department and local suppliers in any store opening/renovation project, including seasonal projects.
 </li>
 <li>
 Follow-up related administrative aspects.
 
 
 </li>
 </ul>
 Profile
 
 
 <ul>
 <li>
 University graduate with 5-10 years of experience in management.
 </li>
 <li>
 Retail experience.
 </li>
 <li>
 Knowledge of accounting is appreciated. / Accounting skills are a plus.
 </li>
 <li>
 Knowledge of logistics is appreciated. / Logistics skills are a plus.
 </li>
 <li>
 Native Turkish speaker, proficient in English.
 </li>
 <li>
 Proficient in Excel.
 </li>
 </ul>
</div>

Country Operations Manager

Hilton

<div>
 An Guest Operations Manager is responsible for ensuring all operations and guest service functions are carried out to deliver an excellent guest experience while working across departments to ensure well executed events.
 
 
 
 What will I be doing?
 
 
 
 As an Guest Operations Manager, you will be responsible for ensuring all operations and guest service functions are carried out to deliver an excellent guest experience. An Guest Operations Manager will also be required to liaise with the Operation and Maintenance teams to ensure well executed events. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Ensure all operations and guest service functions are carried out as per the guest's instructions, with efficient use of resources and technical equipment
 </li>
 <li>
 Ensuring all departments are kept informed of guest needs and feedback
 </li>
 <li>
 Support Operations Management team to respond immediately to changes received
 </li>
 <li>
 Ensure high levels of communication are maintained between the Operations Department and other departments
 </li>
 <li>
 Assist in ensuring all function spaces are well maintained and complete monthly maintenance checks of all function spaces with the Operations Manager; develop maintenance program with in-house technicians and contractors
 </li>
 <li>
 Liaise daily with the engineering department to ensure equipment is in place and provide feedback on overall performance and availability
 </li>
 <li>
 Ensure relevant members of the team are fully trained in all aspects of the job i.e. technical equipment, knowledge of space and food offerings etc.), and that ongoing training is in place
 </li>
 <li>
 Guest Operations Manager with training needs and development
 </li>
 <li>
 Maintain good communication and work relationships in all hotel areas
 </li>
 <li>
 Ensure that staffing levels are maintained
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Be environmentally aware
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Guest Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Customer Service experience in supervisory or higher capacity
 </li>
 <li>
 Ability to listen and respond to demanding guest needs
 </li>
 <li>
 Excellent leadership skills
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Committed to delivering high levels of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Excellent grooming standards
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in similar role
 </li>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 Passion for delivering exceptional levels of guest service
 </li>
 <li>
 High level of IT proficiency
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hampton by Hilton Zeytinburnu
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hampton by Hilton
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Guest Operations Manager

BoF Careers

<div>
 
 Overview
 
 
 
 MONCLER is looking for a Store Operations Manager in Istanbul Airport.
 
 
 
 Your Impact
 
 
 
 The Store Operations Manager, as custodian of store's assets, is accountable for leading all business support activities and processes, always ensuring effective and timely execution.
 
 
 The Store Operations Manager, managing and coaching a dedicated team with energy and professionalism, enables the sales team to maximize store performances and provide excellent client service.
 
 
 
 Responsibilities And Tasks
 
 
 
 <ul>
 <li>
 Drive operational excellence being accountable for efficiency and accuracy of day-to-day Back of House procedures and processes
 </li>
 <li>
 Guarantee proper organization and accessibility of merchandise in the Stock Room in accordance with Moncler directives and procedures
 </li>
 <li>
 Plan, undertake and be accountable for all aspects of inventory operations, monitoring loss-prevention and inventory discrepancies.
 </li>
 <li>
 Ensure the implementation and execution of after sales service procedures striving for excellent results
 </li>
 <li>
 Be the point of contact with regard to transfers in and out.
 </li>
 <li>
 Have full ownership of cash/card handling and client data procedures; ensure correct data collection to strengthen relationships with Clients.
 </li>
 <li>
 Collect all data needed to have a clear understanding of all operations policies and procedures, in preparation to train colleagues and new hires.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Requirements:
 </li>
 <ul>
 <li>
 5 Years previous experience in managerial roles, in structured Fashion Luxury/Retail Companies (International Companies preferred);
 </li>
 <li>
 Degree with specialization in Retail/Hospitality Management is a plus;
 </li>
 <li>
 Willingness to relocate and evolve in the organization;
 </li>
 <li>
 Proven background in staff recruitment and development;
 </li>
 <li>
 Proven excellent client service and stock management skills;
 </li>
 <li>
 Fluency in Turkish and good level in English, while another language is a plus;
 </li>
 <li>
 Digitally aware. Deep knowledge of MS Office and proven experience in clienteling, payments and warehouse management systems and tools.
 
 </li>
 </ul>
 </ul>
 " Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color , Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees."
</div>

Moncler Store Operations Manager - Istanbul Airport F/M

Calderys

<div>The HR Manager &ndash; Turkey will lead the Human Resources function for Calderys in Turkey, partnering closely with local management teams and the HR Director &ndash; EMEA (Operations) to deliver the regional people strategy.
This role is responsible for providing comprehensive HR leadership across all areas of HR &mdash; including talent acquisition, employee relations, learning and development, organizational change, and compliance &mdash; ensuring alignment with global HR policies and the specific needs of the Turkish business. 
HR Business Partnership
<ul><li>Act as a trusted advisor to the Country Manager, Plant Manager(s), and leadership team on all people-related matters.
</li><li>Partner with the HR Director &ndash; EMEA (Operations) to execute the regional HR strategy in line with operational and business goals.
</li>Drive initiatives that strengthen engagement, capability, and performance within the local organization. 
<li>
</li></ul>Employee Relations &amp; Compliance
<ul><li>Lead all aspects of employee relations, ensuring compliance with Turkish labor law and company policies.
</li><li>Manage interactions with unions and employee representatives, ensuring constructive and transparent relationships.
</li>Provide expert guidance on disciplinary matters, grievance handling, and performance management. 
<li>
</li></ul>Talent &amp; Capability Development
<ul><li>Partner with line leaders to identify capability gaps and develop targeted training and development plans.
</li><li>Support leadership development and succession planning for key operational and technical roles.
</li>Promote internal mobility and talent development within the Turkish organization. 
<li>
</li></ul>Recruitment &amp; Onboarding
<ul><li>Lead local recruitment activities in collaboration with the Regional Talent Acquisition Manager to ensure efficient and high-quality hiring.
</li>Manage onboarding and induction programs that support employee engagement and retention. 
<li>
</li></ul>Development &amp; Change
<ul><li>Support local implementation of organizational changes, restructuring, or transformation initiatives.
</li><li>Drive a culture of safety, inclusion, and accountability throughout all HR practices.
</li><li>Champion Calderys&rsquo; values and culture, ensuring consistent communication and employee engagement.
</li></ul>HR Operations &amp; Reporting
<ul><li>Oversee HR administration, payroll coordination, and benefits management in partnership with finance and external providers.
</li><li>Maintain accurate HR data in Oracle and support reporting and analytics for the region.
</li>Ensure compliance with audit requirements and corporate governance standards. 
<li>
</li></ul><div>Requirements 
</div><div></div>Key Interfaces
<ul><li>HR Director &ndash; EMEA (Operations)
</li><li>Country and Plant Leadership Teams
</li><li>Regional Talent Acquisition Manager
</li><li>Global COEs (Reward, Talent, L&amp;D, HR Systems)
</li><li>Legal, Finance, and Communications functions
</li>Union/Employee Representatives 
<li>
</li></ul>Education &amp; Experience
<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Human Resources, Business Administration, or related field.
</li><li>Minimum 8&ndash;10 years of progressive HR experience, including at least 3 years in a leadership or HR Business Partner role within a manufacturing or industrial environment.
</li><li>Strong knowledge of Turkish labor law and experience in employee/industrial relations.
</li><li>Proven track record in driving HR processes, change initiatives, and workforce development.
</li>Experience working within a matrix, international organization preferred. 
<li>
</li></ul>Skills &amp; Competencies
<ul><li>Business-oriented HR professional with a pragmatic and solution-focused mindset.
</li><li>Excellent communication and influencing skills, with the ability to build trust at all levels.
</li><li>Strong problem-solving, decision-making, and negotiation capabilities.
</li><li>High level of integrity, resilience, and adaptability.
</li><li>Fluent in Turkish and English (both written and spoken).</li></ul></div> <div></div> <div></div>

HR Manager

SWOT Hospitality

<div>
 Assistant Purchasing Manager
 
 
 
 Support Procurement Operations
 
 
 
 <ul>
 <li>
 Assist the Purchasing Manager in daily procurement activities.
 </li>
 <li>
 Help coordinate purchasing procedures and procurement strategies.
 
 
 </li>
 </ul>
 
 Supplier Management
 
 
 
 <ul>
 <li>
 Communicate with suppliers to obtain quotes, follow up on orders, and resolve issues.
 </li>
 <li>
 Maintain strong relationships with vendors to ensure quality and timely delivery.
 </li>
 <li>
 Evaluate and compare supplier performance and pricing.
 
 
 </li>
 </ul>
 
 Inventory &amp; Order Management
 
 
 
 <ul>
 <li>
 Monitor inventory levels to ensure adequate stock without over-purchasing.
 </li>
 <li>
 Assist in placing and tracking purchase orders.
 </li>
 <li>
 Coordinate with the warehouse and logistics teams for incoming goods.
 
 
 </li>
 </ul>
 
 Documentation &amp; Compliance
 
 
 
 <ul>
 <li>
 Maintain accurate purchasing records, including invoices, purchase orders, and contracts.
 </li>
 <li>
 Ensure compliance with company policies and legal requirements in procurement processes.
 
 
 </li>
 </ul>
 
 Cost Control &amp; Budgeting
 
 
 
 <ul>
 <li>
 Support cost reduction initiatives and budget control.
 </li>
 <li>
 Assist in analyzing purchasing trends to find cost-saving opportunities.
 
 
 </li>
 </ul>
 
 Market Research
 
 
 
 <ul>
 <li>
 Stay informed about market trends, pricing changes, and new suppliers.
 </li>
 <li>
 Provide recommendations for alternative sourcing options.
 
 
 </li>
 </ul>
 
 Team Collaboration
 
 
 
 <ul>
 <li>
 Collaborate with other departments like finance, operations, and production to align purchasing needs with business goals.
 </li>
 <li>
 Help train and supervise junior purchasing staff, if applicable.
 
 
 </li>
 </ul>
 
 Report Generation
 
 
 
 Prepare regular reports on procurement activities, cost analysis, and supplier performance for management review.
</div>

Assistant Purchasing Manager

<div><div>Assistant Purchasing Manager 
 
Support Procurement Operations:</div><ul><li>
Assist the Purchasing Manager in daily procurement activities.</li><li>
Help coordinate purchasing procedures and procurement strategies.</li><li>
</li></ul><div>
Supplier Management:</div><ul><li>
 Communicate with suppliers to obtain quotes, follow up on orders, and resolve issues.</li><li>
Maintain strong relationships with vendors to ensure quality and timely delivery.</li><li>
Evaluate and compare supplier performance and pricing.</li><li>
</li></ul><div>
Inventory &amp; Order Management:</div><ul><li>
Monitor inventory levels to ensure adequate stock without over-purchasing.</li><li>
Assist in placing and tracking purchase orders.</li><li>
Coordinate with the warehouse and logistics teams for incoming goods.</li><li>
</li></ul><div>
Documentation &amp; Compliance:</div><ul><li>
Maintain accurate purchasing records, including invoices, purchase orders, and contracts.</li><li>
Ensure compliance with company policies and legal requirements in procurement processes.</li><li>
</li></ul><div>
Cost Control &amp; Budgeting:</div><ul><li>
Support cost reduction initiatives and budget control.</li><li>
Assist in analyzing purchasing trends to find cost-saving opportunities.</li><li>
</li></ul><div>
Market Research:</div><ul><li>
Stay informed about market trends, pricing changes, and new suppliers.</li><li>
Provide recommendations for alternative sourcing options.</li><li>
</li></ul><div>
Team Collaboration:</div><ul><li>
Collaborate with other departments like finance, operations, and production to align purchasing needs with business goals.</li><li>
Help train and supervise junior purchasing staff, if applicable.</li><li>
</li></ul><div>
Report Generation: 
Prepare regular reports on procurement activities, cost analysis, and supplier performance for management review.</div></div>

Explore 661+ Operations manager bizops in Istanbul this November. Find roles across top companies and apply now to boost your career.

661 operations manager bizops jobs IN Istanbul

Operations Manager (BizOps)

Country Operations Manager

Guest Operations Manager

Moncler Store Operations Manager - Istanbul Airport F/M

HR Manager

Assistant Purchasing Manager

Assistant Purchasing Manager