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customer operations executive Jobs in Istanbul

customer operations executive

customer service specialist Jobs in Istanbul

customer service specialist

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operations specialist

ManpowerGroup Türkiye

<div>
 <p>
  We are looking for an
  <strong>
   ''Operations Specialist&rdquo;
  </strong>
  for our client operating in the financial consultancy sector.
 </p>
 <p>
  <br/>
 </p>
 <p>
 </p>
 <p>
  <strong>
   What you&rsquo;ll do:
  </strong>
 </p>
 <p>
  You will join the Operations Team and support a variety of office and administrative processes that ensure the smooth functioning of our workplace. You will work closely with the local Operations Manager and collaborate with multiple internal stakeholders (Finance, EA Team, Procurement, etc.), playing a crucial role in a fast-paced, international environment, with exposure to topics such as facilities coordination, vendor management, and office operations. You will also assist in managing key operational processes including office maintenance, facilities coordination, safe and security follow-ups, and vendor management &ndash; helping maintain efficiency, accuracy, and a high level of service quality.
 </p>
 <p>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   You are good at:
  </strong>
 </p>
 <p>
  &bull; Managing day-to-day office operations and administrative processes in a fast-paced environment, ensuring smooth and efficient workflow
 </p>
 <p>
  &bull; Coordinating office maintenance and facilities-related topics, including vendor management, service follow-ups, and issue resolution
 </p>
 <p>
  &bull; Maintaining accurate operational trackers, logs, and documentation to ensure process efficiency and data reliability
 </p>
 <p>
  &bull; Supporting procurement and vendor coordination processes, including request tracking, follow-ups, and documentation management
 </p>
 <p>
  &bull; Driving internal operational reporting and data consolidation through structured tracker management and proactive deadline follow-ups
 </p>
 <p>
  &bull; Ensuring effective coordination with internal stakeholders (e.g. Finance) and external service providers to support seamless operational execution
 </p>
 <p>
 </p>
 <p>
  <em>
   The role will be focused on the activities listed above, but not limited to them.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   You bring (experience and qualifications):
  </strong>
 </p>
 <p>
  &bull; Relevant professional experience (3-4 years) in office administration, operations, or operations support within a fast-paced and international corporate environment;
 </p>
 <p>
  &bull; Excellent communication skills, both written and oral, in Turkish and English;
 </p>
 <p>
  &bull; Proficiency in MS Office tools (Outlook, Excel, PowerPoint, Word);
 </p>
 <p>
  &bull; Strong organizational skills with attention to detail and ability to manage multiple priorities;
 </p>
 <p>
  &bull; A collaborative attitude and service-oriented approach, with the ability to work effectively as part of a team.
 </p>
 <p>
 </p>
 <p>
  LinkedIN &uuml;zerinden elektronik olarak iletece&gbreve;iniz ki&scedil;isel bilgileriniz, 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu ve ilgili mevzuat &ccedil;er&ccedil;evesinde, Experis Turkey (Manpower Group Turkey) taraf&inodot;ndan yaln&inodot;zca &Scedil;irketimizden talep etti&gbreve;iniz hizmetlerin sunulabilmesi ve bu hizmetlerin s&uuml;reklili&gbreve;inin sa&gbreve;lanmas&inodot; ama&ccedil;lar&inodot;yla saklanabilecek, i&scedil;lenebilecek ve verilen servisin gerektirdi&gbreve;i hallerde yurti&ccedil;inde ve yurtd&inodot;&scedil;&inodot;nda yerle&scedil;ik 3. ki&scedil;ilerle payla&scedil;&inodot;labilecek olup, ki&scedil;isel verileriniz hi&ccedil;bir &scedil;ekilde hukuka ve d&uuml;r&uuml;stl&uuml;k kural&inodot;na ayk&inodot;r&inodot; &scedil;ekilde ba&scedil;kalar&inodot; ile payla&scedil;&inodot;lmayacak ve i&scedil;leme sebebi d&inodot;&scedil;&inodot;nda ba&scedil;ka ama&ccedil;larla kullan&inodot;lmayacakt&inodot;r. Ki&scedil;isel verileriniz yaln&inodot;zca i&scedil;leme amac&inodot;n&inodot;n gerekli k&inodot;ld&inodot;&gbreve;&inodot; s&uuml;re boyunca saklanacak olup talebiniz &uuml;zerine silinecek veya imha edilecektir. Detayl&inodot; bilgiye https://www.experis.com.tr/site/kisisel-verilerin-korunmasi/39 linkinden ula&scedil;abilirsiniz. Bu i&scedil;e ba&scedil;vurarak, &ouml;zge&ccedil;mi&scedil;inizin veritaban&inodot;m&inodot;zda yer almas&inodot;n&inodot; kabul etmi&scedil; oldu&gbreve;unuzu bildirmek isteriz.
 </p>
</div>


Operations Specialist

SIEGWERK

<div><div><b>Our Benefits &ndash; What We Offer You?</b></div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate</li></ul><div></div><div><b><br>
Your Tasks &ndash; What You can expect as Customer Service Specialist?</b></div><ul><li>
Handle inquiries, orders up to invoicing, coordination of deliveries and returns, handle consignment stock orders and
</li><li>charging thereof, invoicing managing receivables including reminders etc.</li><li>
Monitor contract conditions, payment terms and sales figures as well as accruals for bonus</li><li>
Handle credit notes, bonus, statistics, market- and customer analysis</li><li>
Deal with customers for order processing issues</li><li>
Ensure claims management and coordination with technical and sales managers</li><li>
Ensure continuous customer data management / active participation in maintaining customer contacts</li><li>
Provide support to the sales and technology managers handling and coordinating a variety of situations</li><li>
Deal with promptly and efficiently customer correspondence, also in foreign languages incl. reporting</li><li>
Ensure sales measures (e. g. price increase) are aligned</li><li>
Provide price calculations / preparations &ndash; coordination of prices within customer group; prepare and send quotations</li><li>
Manage the returnable containers</li><li>
Prepare sales presentations under direction of sales managers/technology managers</li></ul><div></div><div><b><br>
Your Profile &ndash; What do You bring as </b><b>Customer Service Specialist</b><b>?</b></div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>3-5 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Experience in export sales operations</li><li>
Knowledge of sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>SAP knowledge is a must</li><li>
Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul></div><div></div>

Customer Service Specialist

<div><div>Why Siegwerk?</div><div></div><div><br>
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. <b>Right now, we are looking for a &quot;Customer Operations Executive&quot;</b> <b>to join us in Istanbul Tuzla plant.</b></div><div></div><div><br>
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant <b>flexibility</b> and <b>support </b>in a company focused on making a <b>positive impact</b> on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div><br>
Join us, let&rsquo;s <b>Do it. With Heart.</b> Join us, let&rsquo;s <b>Do it. With Heart.</b></div><div></div><div><b><br>
Our Benefits &ndash; What We Offer You?</b></div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate.</li></ul><div></div><div><b><br>
Your Tasks &ndash; What You can expect as Customer Operations Executive?</b></div><ul><li><b>
Intercompany Order Management</b> &ndash; Manage and coordinate intercompany orders across global sites to ensure smooth operations.
</li><li><b>After-Sales Operations for Global Sales</b> &ndash; Handle all aspects of after-sales processes for international sales, meeting service level targets.
</li><li><b>Cross-Department Communication and Coordination</b> &ndash; Facilitate effective communication between SW Turkey departments and global business units.
</li><li><b>End-to-End Process Oversight (Order Tracking to Delivery)</b> &ndash; Monitor and manage the entire workflow from order tracking to delivery and invoicing.
</li><li><b>Supply Chain Collaboration (Production, Logistics, Planning)</b> &ndash; Establish proactive communication with supply chain teams to ensure timely execution.
</li><li><b>Issue Resolution and Invoicing Management</b> &ndash; Address disruptions in the process and manage invoicing activities efficiently.
</li><li><b>Continuous Process Improvement with International Teams</b> &ndash; Work with overseas colleagues to identify and implement process enhancements.</li></ul><div></div><div><b><br>
Your Profile &ndash; What do You bring as Customer Operations Executive?</b></div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>Minimum of 2-3 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Knowledge of intercompany sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>Experience with SAP
</li><li>Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul><div></div><p><b><br>
Are you interested?</b></p><p>
To apply for this position please use Talent@SW.</p></div>

Customer Operations Executive

Arkas Line

<div>
 <p>
  This position is responsible for planning the appropriate service/vessel for container to destinations where Arkas Line cannot provide direct service, managing the operational tracking, and ensuring the process is managed in the most cost-effective way and with the shortest transit time at the relevant transshipment ports.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   General Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Graduation from relevant undergraduate programs
  </li>
  <li>
   Good command of written and spoken English
  </li>
  <li>
   Proficient in MS Office applications
  </li>
  <li>
   Strong communication, planning and coordination skills
  </li>
  <li>
   Analytical mindset with strong problem-solving abilities
  </li>
  <li>
   Ability to work effectively under pressure and adapt to a dynamic work environment
  </li>
  <li>
   Detail-oriented, proactive and result-driven approach
  </li>
  <li>
   Strong teamwork and follow-up skills
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Plan transshipment operations for container destined to locations not directly served
  </li>
  <li>
   Ensure container is shipped through the most suitable service/vessel in the shortest possible time and at optimal cost
  </li>
  <li>
   Coordinate with agencies and follow up on operational processes
  </li>
  <li>
   Monitor customs, declaration, booking and system record processes
  </li>
  <li>
   Follow vessel schedules, port programs, capacity and loading status
  </li>
  <li>
   Take necessary actions in case of operational changes and inform relevant parties
  </li>
  <li>
   Check loading confirmations and update planning tables accordingly
  </li>
  <li>
   Prepare required reports, analyses and statistics
  </li>
 </ul>
 <p>
 </p>
</div>


Transshipment Assistant Specialist

KoçZer

<div>
 <p>
  Bu bir
  <strong>
   GENEL BA&Scedil;VURU
  </strong>
  ilan&inodot;d&inodot;r.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   GENEL N&Idot;TEL&Idot;KLER
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Lisans mezunu olmak,
  </li>
  <li>
   Mali i&scedil;ler, muhasebe, fatura operasyon, idari i&scedil;ler, insan kaynaklar&inodot;, sat&inodot;nalma operasyon alanlar&inodot;ndan birinde deneyim sahibi olmak,
  </li>
  <li>
   MS Office programlar&inodot;na hakim,
  </li>
  <li>
   M&uuml;&scedil;teri ve sonu&ccedil; odakl&inodot;,
  </li>
  <li>
   &Idot;&scedil;kur'a kay&inodot;tl&inodot; ve yasa gere&gbreve;i 'Engelli Personel' kadrosu kapsam&inodot;nda de&gbreve;erlendirilebilir olmak.
  </li>
 </ul>
 <p>
 </p>
</div>


Genel Başvuru (Engelli)

YO IT Consulting

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Job Title:
 </strong>
 Word and PDF Experts
 <br/>
 <br/>
 <strong>
  Job Type:
 </strong>
 Contract
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Remote
 <br/>
 <br/>
 <strong>
  Job Summary:
 </strong>
 In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required &mdash; your domain knowledge is what matters.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct comprehensive document review, editing, and formatting in Word and PDF, ensuring adherence to industry and client-specific standards.
  </li>
  <li>
   Manage tracked changes, comments, and version control effectively across large and complex files.
  </li>
  <li>
   Create, edit, and fill dynamic forms and templates tailored to diverse professional needs.
  </li>
  <li>
   Execute precise data extraction and consolidation from Word and PDF documents.
  </li>
  <li>
   Collaborate with cross-functional teams to deliver accurate, timely, and confidential document solutions.
  </li>
  <li>
   Implement and enforce document workflows for legal, regulatory, and compliance-driven projects.
  </li>
  <li>
   Train and support stakeholders on advanced Word and PDF functionalities and best practices.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills And Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 3+ years&rsquo; experience working intensively with Word and PDF tools in professional settings.
  </li>
  <li>
   Advanced proficiency in document formatting, tracked changes, reviews, and markup.
  </li>
  <li>
   Exceptional written and verbal communication skills, with acute attention to detail.
  </li>
  <li>
   Master&rsquo;s, PhD, or JD degree in a related field (e.g., law, healthcare, academia, public policy, finance).
  </li>
  <li>
   Track record of supporting Fortune 500 clients or similarly complex/regulated environments.
  </li>
  <li>
   Ability to manage confidential information and sensitive materials discreetly.
  </li>
  <li>
   Self-motivated, adaptable, and effective working independently in a remote, deadline-driven environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience working in specialist roles such as legal professionals, healthcare administrators, academic researchers, government consultants, or finance/real estate operations.
  </li>
  <li>
   Proficiency in advanced PDF features (form fields, digital signatures, secure document handling).
  </li>
  <li>
   Portfolio demonstrating high-impact Word and PDF project delivery.
  </li>
 </ul>
</div>


Word and PDF Experts - Remote

Tribe Wellness Sales, Inc

<div>
 <strong>
  Must Love Dogs!!
  <br/>
  <br/>
 </strong>
 At Tribe Wellness, we're more than just a tribe &ndash; we're a movement. Rooted in courage, empowerment, and integrity, we've pioneered solutions that transform the world's wellness brands into revenue-generating machines. We bridge the gap between brands and revenue by turning our clients&rsquo; customers into lifetime supporters, and we do that by turning good salespeople into great salespeople.
 <br/>
 <br/>
 At Tribe Wellness Sales, we&rsquo;re on a mission to help pets live longer, healthier lives through supplements that actually deliver. But here&rsquo;s the catch: too many pet owners grab a product online and then flounder&mdash;unsure how to use it or missing the guidance to make it work. That&rsquo;s where you, our Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, pets miss out on better health, owners lose confidence, and our mission stalls. With you? You&rsquo;re the spark that turns a purchase into a transformation&mdash;for pets and their people.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sell: You&rsquo;ll sell products and services for our pet client, a company built for pet owners, by pet owners, with over a million happy dogs and growing!
  </li>
  <li>
   Grow: Work with a broad range of potential customers, transforming clients&rsquo; prospects into brand loyalists.
  </li>
  <li>
   Learn: Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos.
  </li>
  <li>
   Earn: Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly.
  </li>
  <li>
   Live: Work from home in a global remote environment, utilizing our communication tools and platforms.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What's In It For You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Earnings: This is a commission-only role. You will have between 8 and 18 appointments scheduled for you each day (more if you want them and you are closing sales). You will earn a 20% commission on the gross margin of every sale you make. Please tell us how much you want to earn, and we will show you what it takes to get there. Each sale is between $250 and $2,500.
  </li>
  <li>
   The Tribe Tool Kit: We have a battle-tested tool kit we provide for all our sales consultants, including Rippling and Salesforce, ensuring you're primed for success the second you hit the phones.
  </li>
  <li>
   Remote Work: You&rsquo;ll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle.
  </li>
  <li>
   Be Part of the Tribe: No matter your title, you&rsquo;ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hard-working and highly driven individuals who embody Tribe's core values.
  </li>
  <li>
   Knowledge, background, or raw passion around health and wellness.
  </li>
  <li>
   Experience in sales is an advantage, but with our comprehensive tool kit, we welcome those hungry to learn and grow.
  </li>
  <li>
   A self-starter, motivated by growth opportunities and the drive to excel in sales.
  </li>
  <li>
   Excellent command of the English language, both verbal and written, with top-notch communication skills and a knack for building genuine connections.
  </li>
  <li>
   We require a stable internet connection capable of supporting seamless voice and video communications, and data transfer, with an Octane Speed of 20,000 or greater (https://chromium.github.io/octane/).
  </li>
  <li>
   A backup system for power outages.
  </li>
  <li>
   A fast and reliable laptop or desktop computer, with a working mic, camera, and a working headset.
  </li>
  <li>
   The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST.
   <br/>
   <br/>
  </li>
 </ul>
 Join us if you&rsquo;re ready to play a pivotal role in reshaping the world of pet health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you,
 <strong>
  Tribe Wellness is your tribe.
 </strong>
 Take the shot today and work with a very different type of company.
 <br/>
 <br/>
 Tribe Wellness Sales specializes in outbound sales for health and wellness brands. We combine the health and wellness messaging of our strategic partners with our decades of sales expertise to build revenue generating machines for the health and wellness industry's most important brands.
 <br/>
 <br/>
</div>


Sales Specialist - Pet Health

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