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operations manager

ABU ISSA HOLDING

Role OverviewThe Operations Manager will be fully responsible for running WrapbyT&rsquo;s complete operations, including sales oversight, events management, promotions, inventory control, administration, and troubleshooting. This role requires strong commercial awareness, operational leadership, and financial accountability, including full P&amp;L responsibility.The selected candidate will work from Blue Salon Head Office and report directly to TP Management.Key ResponsibilitiesOperations Management<ul><li>Oversee daily operations and ensure smooth business execution</li><li>Manage end-to-end operational processes across sales, events, and promotions</li><li>Troubleshoot operational issues and implement corrective actions</li></ul>Sales &amp; Business Performance<ul><li>Monitor sales performance and support revenue growth initiatives</li><li>Ensure alignment between operations and sales targets</li><li>Drive profitability and cost optimization strategies</li></ul>P&amp;L Responsibility<ul><li>Take full ownership of Profit &amp; Loss</li><li>Manage budgets, control costs, and improve margins</li><li>Analyze financial reports and recommend performance improvements</li></ul>Inventory &amp; Supply Chain<ul><li>Oversee inventory planning, stock control, and replenishment</li><li>Minimize wastage and optimize stock levels</li><li>Coordinate with suppliers and internal departments</li></ul>Systems &amp; Reporting<ul><li>Utilize Oracle system for operational and financial management</li><li>Prepare detailed reports, forecasts, and performance dashboards</li><li>Advanced Excel reporting (financial models, pivot tables, forecasting, analytics)</li></ul>Coordination &amp; Administration<ul><li>Liaise with support departments (Finance, HR, Procurement, Marketing, etc.)</li><li>Ensure compliance with company policies and procedures</li><li>Manage day-to-day administrative responsibilities</li></ul>Mandatory Requirements<ul><li>Proven experience as Operations Manager or similar leadership role</li><li>Strong P&amp;L management experience (mandatory)</li><li>Hands-on experience with Oracle system (mandatory)</li><li>Advanced Excel skills (A+ level &ndash; financial analysis, reporting, dashboards)</li><li>Strong leadership and problem-solving skills</li><li>Ability to manage multiple functions independently</li></ul>Preferred Qualifications<ul><li>Experience in retail, gifting, events, or service-based businesses</li><li>Strong analytical and commercial mindset</li><li>Excellent organizational and communication skills</li></ul>Job Type: Full-timePay: QAR7,000.00 - QAR8,000.00 per month

Operations Manager

Al Rayes Laundry & Dry Cleaning

Job Summary:We need an Operations Manager who has experience in the (Laundry Department) to oversee daily operations of our laundry facility. The ideal candidate will manage a team, ensure efficient operations, and maintain high quality standards.Responsibilities:<ul><li>Supervise and manage laundry operations team</li><li>Ensure efficient processing of laundry items</li><li>Maintain quality standards and cleanliness</li><li>Manage inventory, supplies, and equipment</li><li>Implement process improvements and training</li><li>Ensure compliance with safety and health regulation</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have Laundry Experience?</li><li>Are you willing to change your Sponsorship?</li><li>Are you willing to provide NOC?</li></ul>

Confidential

<div>
 
 
 Job Title: Operations Manager &ndash; Facilities Management
 
 
 
 
 Location: Doha, Qatar
 
 
 
 
 Reporting to: General Manager
 
 
 
 
 
 
 
 
 
 
 
 
 Role Overview
 
 
 
 The Operations Manager &ndash; Facilities Management will lead and oversee the operational performance of multiple FM contracts across Qatar. The role is responsible for managing FM Managers, site teams, service delivery, client relationships, HSE compliance, and financial performance, ensuring all contracts are delivered in line with Qatar regulations, SLAs, KPIs, and client expectations.
 
 
 This is a senior operational leadership role requiring strong people management, technical FM knowledge, and commercial awareness within a multi-site, multi-client environment.
 
 
 
 Key Responsibilities
 
 
 
 Operational Leadership
 
 <ul>
 <li>
 Lead, manage, and mentor FM Managers and site leadership teams across multiple FM projects.
 </li>
 <li>
 Ensure consistent delivery of Hard FM, Soft FM, and integrated services in line with contractual SLAs and KPIs.
 </li>
 <li>
 Implement standardized operating procedures, policies, and best practices across all sites.
 </li>
 <li>
 Conduct regular site visits and audits, performance reviews, and operational risk assessments.
 </li>
 <li>
 Ensure full compliance with QHSE regulations, Civil Defense requirements, Government authorities alignment, and company policies.
 </li>
 <li>
 Develop FM Managers, FM Engineers, and supervisors through coaching and training.
 </li>
 </ul>
 
 Client &amp; Stakeholder Management
 
 <ul>
 <li>
 Act as a senior operational point of contact for clients, ensuring strong relationships and high satisfaction levels.
 </li>
 <li>
 Proactively identify service improvements, value engineering opportunities, and upselling initiatives.
 </li>
 <li>
 Support contract renewals
 </li>
 <li>
 Manage projects mobilizations, and demobilizations.
 </li>
 </ul>
 
 Financial &amp; Commercial Management
 
 <ul>
 <li>
 Manage operational budgets and profitability across assigned contracts and projects.
 </li>
 <li>
 Ensure targeted revenue achievement and additional works generation from existing contracts and new leads.
 </li>
 <li>
 Review and submit monthly financial performance, forecasts, and variance analysis with FM Managers.
 </li>
 <li>
 Optimize resource deployment and material consumption.
 </li>
 <li>
 Support the preparation of operational input for bids, tender submissions, and pricing exercises, including additional projects from existing and new clients.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 
 Requirements
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, preferably Mechanical/Electrical Engineering.
 </li>
 <li>
 10+ years of experience in Facilities Management operations, with at least 4&ndash;5 years in a multi-project leadership role.
 </li>
 <li>
 Proven experience managing multiple FM contracts in Qatar and the GCC.
 </li>
 <li>
 Strong knowledge of Hard FM systems (MEP, HVAC, Electrical, Plumbing, ELV Systems, Fire &amp; Life Safety).
 </li>
 <li>
 Solid understanding of Soft FM services (cleaning, security, landscaping, waste management).
 </li>
 <li>
 Experience managing SLAs, KPIs, and CAFM systems.
 </li>
 <li>
 Experience in the Qatar market with local regulations, Civil Defense approvals, and client expectations.
 </li>
 <li>
 FMP, CFM, or PMP certification is a plus.
 </li>
 <li>
 Proficient in English and Arabic language skills.
 </li>
 </ul>
 
 Competencies
 
 <ul>
 <li>
 Strong operational decision-making skills
 </li>
 <li>
 Excellent client relationship and communication abilities
 </li>
 <li>
 Commercial and financial acumen
 </li>
 <li>
 Problem-solving and crisis management
 </li>
 <li>
 Ability to operate in a fast-paced, high-pressure environment
 </li>
 <li>
 Strong reporting, planning, and organizational skills
 </li>
 </ul>
 
 
</div>

CRESCITA Contracting

Job SummaryWe are seeking an experienced Operations Manager to oversee and optimize daily operations within our service-based organization. The ideal candidate will have a strong background in managing large teams, streamlining operational processes, and handling administrative functions to ensure efficiency, quality service delivery, and business growth.Key Responsibilities<ul><li>Manage and oversee end-to-end daily operations across multiple departments or locations</li><li>Lead, supervise, and motivate a large team to achieve performance and service targets</li><li>Develop, implement, and monitor operational policies and procedures</li><li>Ensure high standards of service quality, customer satisfaction, and compliance</li><li>Handle administrative responsibilities including reporting, documentation, scheduling, and coordination</li><li>Analyze operational performance, identify gaps, and implement continuous improvement initiatives</li><li>Coordinate with senior management to align operations with business goals</li><li>Manage workforce planning, training, and performance evaluations</li><li>Control operational costs while maintaining service excellence</li></ul>Requirements &amp; Qualifications<ul><li>Minimum 7 years of experience in operations management within the service industry</li><li>Proven experience managing large teams effectively</li><li>Strong background in administration and operational coordination</li><li>Excellent leadership, communication, and problem-solving skills</li><li>Ability to multitask and perform under pressure in a fast-paced environment</li><li>Strong organizational and time-management abilities</li><li>Proficiency in operational reporting and basic office systems/tools</li></ul>Preferred Skills<ul><li>Experience handling multi-location or high-volume service operations</li><li>Strong decision-making and conflict-resolution skills</li><li>Ability to drive process improvements and operational efficiency</li></ul>What We Offer<ul><li>Competitive salary based on experience</li><li>Growth and advancement opportunities</li><li>Supportive and professional work environment</li></ul>Job Type: PermanentPay: QAR6,000.00 - QAR7,500.00 per month

Beverly Hills Maintenance

Job SummaryWe are seeking an experienced and results-driven Operations Manager to oversee daily operational activities and ensure efficient, safe, and cost-effective operations. The ideal candidate will be responsible for managing resources, optimizing processes, leading cross-functional teams, and driving continuous improvement initiatives to achieve organizational goals.Key Responsibilities<ul><li>Lead and manage overall operational activities including maintenance, quality, safety, and logistics</li><li>Plan, organize, and monitor daily operations to ensure smooth workflow and timely delivery</li><li>Develop and implement operational strategies, policies, and procedures</li><li>Optimize productivity, reduce costs, and improve efficiency through process improvements</li><li>Ensure compliance with safety, quality, and regulatory standards</li><li>Manage budgets, cost controls, and resource allocation</li><li>Coordinate with procurement, engineering, and supply chain teams</li><li>Lead, train, and mentor supervisors and staff</li><li>Handle troubleshooting, risk management, and problem resolution</li><li>Drive continuous improvement initiatives</li><li>Ensure preventive and predictive maintenance programs are followed</li></ul>REQUIREMENTS<ul><li>Bachelor&rsquo;s degree (BE/B.Tech) in Mechanical Engineering or Electrical Engineering</li><li>Minimum 10 years of experience in operations environment</li><li>Strong leadership and team management skills</li><li>Knowledge of maintenance processes and systems</li><li>Experience in budgeting, cost control, and process improvement</li><li>Proficiency in ERP/MRP systems and MS Office</li><li>Strong analytical, problem-solving, and communication skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your minimum salary expectation?</li><li>Will you be able to provide an NOC from the present employer?</li><li>Will you be able to join immediately, if selected?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Qatar: 10 years (Preferred)</li></ul>License/Certification:<ul><li>Qatar Driving License (Preferred)</li><li>UPDA Certification (Preferred)</li></ul>

ACCIONA

<div>
 
 ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65,000 professionals, present in more than 40 countries across the five continents, all contributing in our mission to design a better planet. Are you a passionate individual who wants to make a difference, promote sustainable development, and find solutions to the biggest global challenges including climate change, overpopulation, and water scarcity? Come and join us in building the infrastructure our planet needs to achieve a sustainable future.
 
 
 
 ACCIONA, en su negocio de Agua, precisa incorporar un/a Operations Manager para su proyecto NFE, en Qatar.
 
 
 
 Job Description
 
 
 
 
 Funciones Principales:
 
 
 
 Llevar a cabo el control operativo y cumplir los objetivos contractuales de producci&oacute;n y calidad del agua.
 
 
 Optimizar los est&aacute;ndares de calidad del agua requeridos, as&iacute; como el consumo de energ&iacute;a y productos qu&iacute;micos.
 
 
 
 Responsabilidades
 
 
 
 
 General
 
 
 
 <ul>
 <li>
 Operar garantizando el cumplimiento de los requisitos contractuales de calidad del agua y producci&oacute;n.
 
 
 </li>
 </ul>
 Probar y verificar el rendimiento de los procesos.
 
 
 <ul>
 <li>
 Llevar a cabo la resoluci&oacute;n de incidencias del proceso.
 </li>
 <li>
 Formar al equipo de operaci&oacute;n para responder a las alarmas de planta y de proceso e intentar su correcci&oacute;n inmediata.
 </li>
 <li>
 Asegurar que se mantienen los registros de calidad del agua y que se inician las acciones correctivas cuando sea necesario.
 </li>
 <li>
 Guardias 24/7 para responder a todas las aver&iacute;as de la planta (compartidas con el Asistente del Responsable de Operaciones).
 </li>
 <li>
 Gestionar y organizar los turnos y cuadrantes de los controladores de proceso y auxiliares de operaci&oacute;n.
 </li>
 <li>
 Participar en reuniones con el cliente para tratar el rendimiento de la planta y las previsiones de producci&oacute;n de agua.
 </li>
 <li>
 Establecer contratos con proveedores de productos qu&iacute;micos y fabricantes de membranas UF y RO.
 </li>
 <li>
 Desempe&ntilde;ar las funciones asociadas a la pertenencia al Comit&eacute; de Direcci&oacute;n, incluyendo, entre otras: preparaci&oacute;n, revisi&oacute;n y aprobaci&oacute;n de presupuestos; revisi&oacute;n de pol&iacute;ticas, planes y procedimientos de gesti&oacute;n de la empresa; y participaci&oacute;n en reuniones del Consejo.
 
 
 </li>
 </ul>
 
 Espec&iacute;fico WHS (Seguridad y Salud en el Trabajo)
 
 
 
 <ul>
 <li>
 Asegurar que el equipo de operaci&oacute;n sigue en todo momento sistemas de trabajo seguros.
 </li>
 <li>
 Cumplir con todos los requisitos legales en materia de WHS, incluido el Deber de Cuidado.
 </li>
 <li>
 Cumplir con las pol&iacute;ticas, procedimientos e instrucciones de trabajo seguro de WHS de ACCIONA Agua, seg&uacute;n corresponda.
 </li>
 <li>
 Participar en la consulta y comunicaci&oacute;n de asuntos de WHS con el equipo de operaci&oacute;n.
 </li>
 <li>
 Participar en el desarrollo de procedimientos de WHS.
 </li>
 <li>
 Probar y verificar el rendimiento de los procesos.
 </li>
 <li>
 Llevar a cabo la resoluci&oacute;n de incidencias del proceso.
 </li>
 <li>
 Formar al equipo de operaci&oacute;n para responder a las alarmas de planta y de proceso e intentar su correcci&oacute;n inmediata.
 </li>
 <li>
 Asegurar que se mantienen los registros de calidad del agua y que se inician las acciones correctivas cuando sea necesario.
 </li>
 <li>
 Guardias 24/7 para responder a todas las aver&iacute;as de la planta (compartidas con el Asistente del Responsable de Operaciones).
 </li>
 <li>
 Gestionar y organizar los turnos y cuadrantes de los controladores de proceso y auxiliares de operaci&oacute;n.
 </li>
 <li>
 Participar en reuniones con el cliente para tratar el rendimiento de la planta y las previsiones de producci&oacute;n de agua.
 </li>
 <li>
 Establecer contratos con proveedores de productos qu&iacute;micos y fabricantes de membranas UF y RO.
 </li>
 <li>
 Desempe&ntilde;ar las funciones asociadas a la pertenencia al Comit&eacute; de Direcci&oacute;n, incluyendo, entre otras: preparaci&oacute;n, revisi&oacute;n y aprobaci&oacute;n de presupuestos; revisi&oacute;n de pol&iacute;ticas, planes y procedimientos de gesti&oacute;n de la empresa; y participaci&oacute;n en reuniones del Consejo.
 
 
 </li>
 </ul>
 
 Requisitos Principales
 
 
 
 
 Required Skills and Competencies
 
 
 
 <ul>
 <li>
 Titulaci&oacute;n universitaria o equivalente en Ingenier&iacute;a Qu&iacute;mica.
 </li>
 <li>
 Alrededor de 5 a&ntilde;os de experiencia en la operaci&oacute;n de plantas desaladoras.
 </li>
 <li>
 Conocimientos de procesos de tratamiento de agua.
 </li>
 <li>
 Experiencia en el dise&ntilde;o de procesos de membranas: ultrafiltraci&oacute;n y/o &oacute;smosis inversa, y tratamiento DAF.
 </li>
 <li>
 S&oacute;lidas habilidades de comunicaci&oacute;n en ingl&eacute;s, incluyendo lectura, escritura, comprensi&oacute;n auditiva y expresi&oacute;n oral. Se valorar&aacute; el espa&ntilde;ol.
 </li>
 <li>
 Capacidad para priorizar tareas y trabajar de forma aut&oacute;noma.
 </li>
 <li>
 Capacidad para resolver problemas e incidencias como parte de las funciones habituales de operaci&oacute;n.
 
 
 </li>
 </ul>
 
 ACCIONA has been given the Top Employer 2025 certification in Qatar. As a company that values diversity as a source of talent, we work to foster an inclusive environment that promotes respect, belonging and engagement so that all people can participate on an equal opportunity basis. We invite everyone to apply regardless of origin, circumstances, background or condition.
 
 
 
 M/F
</div>

malomatia

<div>
 
 
 Job Summary:
 
 
 
 As an IT Service Operations Manager, your role is crucial in ensuring the smooth and efficient delivery of IT services to our client. You will be leading a team that is responsible for maintaining, optimizing, and supporting our application solution and e-services developed to our client. Your primary focus will be to guarantee high availability, reliability, and user satisfaction. Your strategic thinking, technical expertise, and leadership skills will be essential in driving our IT service operations toward excellence.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead, mentor, and manage IT professionals to deliver operational excellence.
 </li>
 <li>
 Serve as primary client contact, ensuring accountability for end-user services.
 </li>
 <li>
 Oversee daily IT service operations, aligning with business objectives and SLAs.
 </li>
 <li>
 Monitor and manage IT service performance, addressing issues proactively.
 </li>
 <li>
 Collaborate with cross-functional teams and stakeholders for optimal solutions.
 </li>
 <li>
 Implement ITIL processes across incidents, requests, and changes.
 </li>
 <li>
 Drive continuous improvement initiatives to enhance service quality and efficiency.
 </li>
 <li>
 Manage vendor relationships, contracts, and service level agreements.
 </li>
 <li>
 Design, mobilize, and transition new services, defining service levels and KPIs.
 </li>
 <li>
 Prepare reports on IT service performance, risks, and operational improvements.
 </li>
 <li>
 Ensure compliance with quality systems and project scope change management.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Knowledge:
 
 
 <ul>
 <li>
 Deep expertise in IT service management frameworks (ITIL, COBIT, SIAM, ISO 20000).
 </li>
 <li>
 Strong understanding of incident, problem, change, and release management.
 </li>
 <li>
 Project management experience in Waterfall, Scrum, and Agile methodologies.
 </li>
 <li>
 Proficiency in IT infrastructure, application management, networking, cloud, and security.
 </li>
 <li>
 Leadership, analytical thinking, and problem-solving capabilities.
 </li>
 <li>
 Excellent written, verbal, and interpersonal communication skills.
 </li>
 </ul>
 
 
 
 
 
 Behavioral Attributes:
 
 
 <ul>
 <li>
 Customer-focused, service-oriented, and results-driven.
 </li>
 <li>
 Collaborative, inclusive, and adaptable in dynamic IT environments.
 </li>
 <li>
 Strategic thinker with strong accountability and ownership of initiatives.
 </li>
 <li>
 Able to manage high-pressure situations with composure and professionalism.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, IT, or related field.
 </li>
 <li>
 10+ years in IT service operations; 4+ years in application management and operations.
 </li>
 <li>
 Proven experience leading teams and managing end-to-end IT service delivery.
 </li>
 <li>
 Track record in process improvement, vendor management, and operational optimization.
 </li>
 </ul>
 
 
 
 
 
 Certifications:
 
 
 <ul>
 <li>
 ITIL Foundation or higher (required)
 </li>
 <li>
 PMP, Agile/Scrum, COBIT, SIAM, ISO 20000 (preferred)
 </li>
 </ul>
 
 
 
 
 Interested candidates are invited to apply for this position through the following link:
 
 
 [Service Operations Manager - Malomatia Career Site Careers]
 
 
 
</div>

Service Operations Manager

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