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operations manager

Systems Arabia

<div>
 
 
 
 Job Summary:
 
 
 
 
 The Operations Subject Matter Expert will be responsible for advising on operational best practices, regulatory requirements, and emerging trends in the banking sector, with a particular focus on the KSA market. Work closely with Program management, Operations teams, and Regulatory teams to improve business operations, mitigate risks, and contribute to the overall success of the program. This individual will act as a key advisor on complex banking operations issues and help lead initiatives related to process improvements, system integration, and regulatory compliance.
 
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 Expertise in Banking Operations:
 
 
 <ul>
 <li>
 Provide expert-level knowledge and guidance on all aspects of banking operations, including transaction processing, account management, financial reporting, and reconciliation.
 </li>
 <li>
 Serve as the go-to advisor for internal teams, senior leadership, and stakeholders on best practices, industry trends, and emerging challenges in the banking sector, particularly within KSA.
 </li>
 </ul>
 
 
 Regulatory Compliance &amp; Local Requirements:
 
 
 <ul>
 <li>
 Ensure that all banking operations are compliant with local regulations and standards set by the Saudi Central Bank (SAMA), Ministry of Finance, and other relevant government bodies.
 </li>
 <li>
 Advise on regulatory changes, ensuring timely adjustments to internal processes and systems.
 </li>
 <li>
 Support the preparation for audits and inspections related to banking operations, ensuring compliance with all applicable laws and regulations.
 </li>
 </ul>
 
 
 Operational Strategy &amp; Process Optimization:
 
 
 <ul>
 <li>
 Lead initiatives to streamline and optimize banking operations, improving efficiency and reducing costs while maintaining compliance.
 </li>
 <li>
 Analyze current operational workflows and propose process enhancements based on industry best practices and technological advancements.
 </li>
 <li>
 Advise on system implementations, upgrades, or replacements to ensure operational excellence.
 </li>
 </ul>
 
 
 Risk Management &amp; Issue Resolution:
 
 
 <ul>
 <li>
 Identify and address potential risks in banking operations, providing recommendations for risk mitigation strategies.
 </li>
 <li>
 Assist in resolving complex operational issues by offering expert insights, contributing to root cause analysis, and developing corrective action plans.
 </li>
 </ul>
 
 
 Training &amp; Knowledge Transfer:
 
 
 <ul>
 <li>
 Develop and deliver training programs for internal teams to improve operational knowledge and understanding of banking procedures, policies, and regulatory requirements.
 </li>
 <li>
 Mentor and coach staff, sharing industry expertise and fostering a culture of continuous learning within the organization.
 </li>
 </ul>
 
 
 Collaboration with Stakeholders:
 
 
 <ul>
 <li>
 Work closely with cross-functional teams (e.g., IT, compliance, risk, customer service) to ensure seamless integration of operational processes across departments.
 </li>
 <li>
 Build and maintain relationships with key external stakeholders, including regulatory authorities, industry associations, and third-party vendors, to stay informed about industry trends and regulatory changes.
 </li>
 </ul>
 
 
 Market Insights and Innovation:
 
 
 <ul>
 <li>
 Stay abreast of developments in the Saudi banking sector, including technological innovations, regulatory updates, and economic trends.
 </li>
 <li>
 Provide thought leadership on how these changes impact banking operations and contribute to the bank&rsquo;s strategic objectives.
 </li>
 </ul>
 
 
 Reporting &amp; Analysis:
 
 
 <ul>
 <li>
 Provide detailed reports and presentations to senior leadership on operational performance, emerging risks, and recommendations for improvements.
 </li>
 <li>
 Lead the analysis of operational data, identifying trends, gaps, and opportunities for improvement.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, Banking, or a related field. Master&rsquo;s degree or professional certifications (e.g., Certified Operations Manager, Lean Six Sigma) is a plus.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum of 10 years of experience in banking, with at least 5-8 years in a senior or advisory role in Banking Operations department within the KSA.
 </li>
 <li>
 In-depth understanding of local banking regulations and compliance requirements, particularly those set by SAMA.
 </li>
 <li>
 Proven track record in improving banking operations, risk management, and process optimization.
 </li>
 <li>
 Experience in managing cross-functional projects and leading operational change initiatives.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Strong knowledge of banking systems, operations workflows, and financial products.
 </li>
 <li>
 Expertise in regulatory compliance within KSA (SAMA regulations, AML, FATF, etc.).
 </li>
 <li>
 Exceptional problem-solving, analytical, and critical thinking skills.
 </li>
 <li>
 Proficiency in banking software, core banking systems, and data analysis tools.
 </li>
 <li>
 Excellent communication, interpersonal, and presentation skills.
 </li>
 <li>
 Ability to lead teams and mentor staff effectively.
 </li>
 <li>
 Fluency in both Arabic and English (preferred).
 </li>
 </ul>
 
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Advanced certifications in banking operations or risk management (e.g., CFA, FRM, Certified Bank Auditor).
 </li>
 <li>
 Experience with digital banking and FinTech innovations as they relate to operational processes.
 </li>
 <li>
 Strong network within the banking industry in Saudi Arabia and the wider GCC region.
 </li>
 <li>
 Project management experience with knowledge of Agile or other methodologies.
 </li>
 </ul>
</div>

Operations Manager

AtkinsRéalis

<div><h2 class="jobSectionHeader">Overview</h2>
The role will be part of a supervisory organization responsible to oversee and assure Operations &amp; Maintenance (O&amp;M) Contractors responsible for the full operation and maintenance of a large, multi-line metro rail network in the middle east. Our responsibility will be to provide independent operational, technical, commercial, and performance oversight, ensuring regulatory compliance, value for money, and continuous improvement throughout the operations phase.<h2 class="jobSectionHeader">
Your role</h2><ul><li>
Oversees all operational aspects of metro service delivery across all operating lines, ensuring safe, reliable, and customer‑focused operations.</li><li>
Manages and coordinates the activities of the O&amp;M Contractors, ensuring compliance with contractual requirements, operational rules, and service standards.</li><li>
Reviews and approves operational procedures, timetables, fleet deployment strategies, station operating plans, and staffing models.</li><li>
Monitors operational performance, incident trends, and service disruptions, leading root‑cause analysis and driving continuous improvement initiatives.</li><li>
Ensures compliance with safety, security, and regulatory requirements, including implementation of the Safety Management System and operational rule books.</li><li>
Leads operational audits, inspections, and readiness reviews, reporting findings, risks, and recommendations to the client.</li><li>
Develops, reviews, and assures contingency, degraded‑mode, and emergency response plans, including coordination with public safety and emergency services.</li><li>
Oversees OCC and control‑room operations, ensuring effective management of incidents, degraded operations, and system integration.</li><li>
Liaises with external stakeholders and third parties to resolve operational issues, coordinate planned works, and optimize day‑to‑day service delivery.</li></ul><h2 class="jobSectionHeader">
About you</h2><ul><li>
Bachelor's degree in Engineering, Transport, Operations Management, or a related discipline.</li><li>
Minimum 15 years' experience in senior metro or railway operations roles, including multi‑line networks and OCC environments.</li><li>
Proven experience in safety‑critical operations, major incident management, and performance‑based operating contracts.</li></ul><h2 class="jobSectionHeader">
Rewards &amp; benefits</h2>
Explore the rewards and benefits that help you thrive &ndash; at every stage of your life and your career.
This includes:<ul><li>
Tax-free salary.</li><li>
Life insurance coverage.</li><li>
Medical insurance.</li><li>
Annual leave balance.</li><li>
Company gratuity scheme.</li><li>
Discretionary bonus program.</li><li>
Annual flight contribution.</li><li>
Transportation &amp; housing allowances.</li><li>
Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul>
Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.<h2 class="jobSectionHeader">
About AtkinsR&eacute;alis</h2>
We're AtkinsR&eacute;alis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</div>

Ailoo

Operations Manager (Riyadh)Role OverviewAiloo is seeking an Operations Manager to build and oversee our operational function ahead of launch. This role will be responsible for customer support, driver operations, and city-level execution to ensure service quality and marketplace stability.This is a hands-on leadership role for someone experienced in mobility, ride-hailing, or consumer marketplaces.Key Responsibilities<ul><li>Establish support processes and service standards</li><li>Manage ticket resolution times and quality control</li><li>Handle escalations and service recovery</li><li>Oversee driver onboarding, verification, and activation</li><li>Monitor driver performance and compliance</li><li>Improve driver engagement and retention</li><li>Ensure operational readiness before launch</li><li>Monitor trip completion rates, cancellations, and response times</li><li>Coordinate field support when needed</li><li>Define and track operational KPIs</li><li>Build reporting systems and dashboards</li><li>Identify and resolve operational bottlenecks</li></ul>Requirements<ul><li>4&ndash;7+ years&rsquo; experience in operations (ride-hailing, mobility, or marketplaces preferred)</li><li>Experience building and managing teams</li><li>Strong problem-solving and organizational skills</li><li>KPI-driven mindset</li><li>Comfortable working in a startup environment</li><li>Arabic &amp; English required</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What's your current notice period?</li><li>What are your salary expectations?</li></ul>Experience:<ul><li>Operations: 3 years (Preferred)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>

Operations Manager (Riyadh)

aljeel Medical

<div>
 
 
 Job Purpose:
 
 
 
 The NUPCO Manager oversees all operational and commercial activities related to NUPCO, ensuring smooth execution of purchase orders, on-time supply, accurate reporting, and full alignment with internal departments a, manufacturers and NUPCO. The role ensures revenue achievement, resolves supply delays, and supports the team to meet NUPCO&rsquo;s operational and commercial requirements.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 1. NUPCO Reporting &amp; Coordination
 
 
 <ul>
 <li>
 Monitor and review all NUPCO-related reports on a daily, weekly, and monthly basis.
 </li>
 <li>
 Ensure accurate and timely submission of required NUPCO data and documentation.
 </li>
 <li>
 Maintain continuous communication with NUPCO to address updates, inquiries, and follow-ups.
 </li>
 </ul>
 
 
 2. Purchase Order (PO) Management
 
 
 <ul>
 <li>
 Follow up on all supplied (delivered) POs and ensure proper documentation.
 </li>
 <li>
 Monitor new purchase orders and ensure timely approval of new PRs/POs.
 </li>
 <li>
 Review and approve all new purchase requests.
 </li>
 <li>
 Follow up on partial deliveries and ensure closure or completion of remaining quantities.
 </li>
 <li>
 Track pending and overdue purchase orders and escalate delays when necessary.
 </li>
 </ul>
 
 
 3. Supply &amp; Inventory Control
 
 
 <ul>
 <li>
 Ensure accurate stock levels for NUPCO items and monitor warehouse inventory.
 </li>
 <li>
 Follow up with suppliers and manufacturers to open new orders and confirm timelines.
 </li>
 <li>
 Follow up on inbound shipments, delivery schedules, and supply confirmations.
 </li>
 <li>
 Resolve any supply chain delays or discrepancies with internal teams and warehouses.
 </li>
 </ul>
 
 
 4. Revenue &amp; Financial Performance
 
 
 <ul>
 <li>
 Ensure monthly and quarterly revenue achievement from all NUPCO business.
 </li>
 <li>
 Monitor sales revenue (POD) and ensure full realization.
 </li>
 <li>
 Ensure financial accuracy and alignment between sales, inventory, and supply chain.
 </li>
 <li>
 Provide management with revenue risk assessments and corrective actions.
 </li>
 </ul>
 
 
 5. Forecasting &amp; Budgeting
 
 
 <ul>
 <li>
 Prepare and submit forecast reports for products, supply, and revenue.
 </li>
 <li>
 Raise monthly and quarterly sales reports for NUPCO business.
 </li>
 <li>
 Support annual budget planning with accurate data and projections.
 </li>
 </ul>
 
 
 6. Team Leadership &amp; Internal Communication
 
 
 <ul>
 <li>
 Define clear tasks and responsibilities for the NUPCO operations team.
 </li>
 <li>
 Support and guide the team to ensure successful and timely execution of their duties.
 </li>
 <li>
 Act as the main point of communication between the NUPCO team and other departments, including Sales, Finance, Regulatory, Warehouse, and Supply Chain.
 </li>
 <li>
 Provide continuous updates to management and highlight risks or improvement areas.
 </li>
 </ul>
 
 
 7. Issue Resolution &amp; Compliance
 
 
 <ul>
 <li>
 Resolve delays, supply issues, and operational challenges related to NUPCO.
 </li>
 <li>
 Ensure compliance with NUPCO policies, timelines, and documentation requirements.
 </li>
 <li>
 Coordinate with QA, Logistics, and Regulatory departments for any special requirements.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Biomedical Engineering, Business, Supply Chain Management, Operations, or a related field.
 </li>
 <li>
 Above 5 years of experience in operations (preferably with NUPCO experience).
 </li>
 <li>
 Strong communication skills and experience in stakeholder management.
 </li>
 <li>
 Proficiency in ERP systems (e.g., Oracle Fusion) is an advantage.
 </li>
 <li>
 Proficiency in NUPCO portal.
 </li>
 <li>
 Excellent problem-solving, leadership, and coordination abilities.
 </li>
 </ul>
 
 
</div>

NUPCO Operations Manager

Lalamove

<div>
 Lalamove is launching it's operations to the Kingdom of Saudi Arabia - Riyadh
 
 
 At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world&rsquo;s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!
 
 
 
 Role
 
 
 
 As the
 
 Driver Operations Manager,
 
 you will be in charge of building and growing our supply for our KSA operations. Quick wits, problem-solving and a team-first mentality will be critical to your success. This role is a unique opportunity to have a measurable impact on your market through the growth and optimization of the driver population on the Lalamove platform.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Driver acquisition and onboarding: constantly maintain an over-supplying effort by keeping a healthy and efficient process for driver acquisition and onboarding.
 </li>
 <li>
 Community &amp; Retention Management: Drive and lead communications, training, online community, engagement activities, and multiple business initiatives to build trust &amp; loyalty with our driver-partners across KSA.
 </li>
 <li>
 Driver operations standards: identity, build and enforce Standard Operating Procedures and Policies to support the activity and solve or prevent issues.
 </li>
 <li>
 Performance: constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement actions
 </li>
 <li>
 Team management: Hire, onboard, and train a team of driver operations leads and associates to execute the local operations; constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement actions
 </li>
 <li>
 Process improvement and standards: Identity, build and enforce standard operating procedures to manage the supply teams effectively
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 Degree holder with at least 6 years of operational/leadership experience, preferably in a logistics/e-commerce fulfillment environment
 </li>
 <li>
 Team management experience with at least 3 direct reports, plus if have experience leading multiple functions/verticals
 </li>
 <li>
 Experience in managing complex, cross-functional projects, plus if have experience working closely with the headquarter (Hong Kong) teams
 </li>
 <li>
 Knowledge and understanding of mobile and web technologies
 </li>
 <li>
 Positive &amp; open-minded, result-oriented with strong business acumen
 </li>
 <li>
 Good command of both written and spoken English and Arabic
 
 
 </li>
 </ul>
 To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
 
 
 This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-sa/candidate-privacy-notice
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Driver Operations Manager

Ruwa Construction & Development Co.

We are looking for an experienced Operations Manager to oversee overall operational performance of our Aluminum Factory and ensure smooth coordination between factory, procurement, and project teams.Key Responsibilities:<ul><li>Manage overall factory operations including production, logistics, and delivery</li><li>Coordinate with project managers to align production schedules with site requirements</li><li>Monitor KPIs, cost control, and operational efficiency</li><li>Supervise procurement of aluminum materials and accessories</li><li>Improve workflow, production planning, and resource allocation</li><li>Ensure compliance with quality standards and safety regulations</li><li>Oversee budgeting, reporting, and performance monitoring</li><li>Lead cross-functional coordination between factory, warehouse, and site teams</li></ul>Qualifications:<ul><li>Minimum 7&ndash;10 years experience in operations within construction or aluminum manufacturing</li><li>Strong understanding of aluminum works (curtain walls, doors, windows, cladding systems)</li><li>Experience in production planning and operational management</li><li>Strong leadership, organizational, and problem-solving skills</li><li>Ability to manage multiple projects and deadlines</li></ul>Apply via company recruitment channel or send CV to: hr.recruitment@ruwagroup.comJob Type: Full-time

Operations Manager – Aluminum Factory

Confidential

Job Overview Our Group is seeking a dynamic and experienced Operations Manager (Specialty Coffee) to join our team in Riyadh, Saudi Arabia. This is a full-time position for a professional who will be instrumental in driving the success of our specialty coffee division. As a company that aspires to be a world-class global leader, is committed to hiring and developing the most efficient and dynamic people.&nbsp; The ideal candidate will be a strategic leader with a passion for coffee, responsible for ensuring operational excellence, maintaining the highest quality standards, and contributing to our continued growth by staying ahead of contemporary market trends. Responsibilities * Oversee and manage all day-to-day operations of the specialty coffee business, including retail outlets and potential roastery functions. * Develop and implement efficient operational policies and procedures to optimise workflow and ensure consistency across all locations. * Lead, train, and motivate a team of baristas and support staff, fostering a culture of excellence and professional development. * Manage the entire supply chain, from green bean sourcing and procurement to inventory control of all consumables and equipment. * Ensure stringent quality control at every stage, from bean to cup, to maintain our reputation for superior coffee. * Take responsibility for the financial performance of the coffee division, including budgeting, forecasting, P&amp;L analysis, and cost control. * Guarantee compliance with all health, safety, and sanitation regulations. * Analyse performance metrics and sales data to identify areas for improvement and drive business growth. * Build and maintain strong relationships with suppliers, vendors, and partners. Qualifications * Proven experience in an operations management role, specifically within the specialty coffee industry. * In-depth knowledge of the coffee value chain, including sourcing, roasting, brewing standards, and equipment maintenance. * Strong leadership skills with a track record of successfully managing and developing teams. * Excellent financial acumen with demonstrable experience in budgeting and financial reporting. * Exceptional organisational, problem-solving, and decision-making abilities. * Superb communication and interpersonal skills, with fluency in English required. * A degree in Business Administration, Hospitality Management, or a related field is highly desirable. * Professional certifications from bodies such as the Specialty Coffee Association (SCA) would be a significant advantage. Benefits * A competitive salary and benefits package commensurate with experience. * The opportunity to be part of a forward-thinking, world-class organisation. * A dynamic work environment with significant opportunities for professional growth and development.

Operations Manager (Specialty Coffee)

Explore 814+ Operations manager in Saudi Arabia Jobs In Saudi Arabia Jobs In Saudi Arabia Jobs In Saudi Arabia Jobs In Saudi Arabia Jobs In Riyadh this February. Find roles across top companies and apply now to boost your career.