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central operations support executive, ef mena Jobs in Cairo

central operations support executive, ef mena

operations support specialist

SSC HR Solutions

<div>
 
 
 Job Summary:
 
 
 
 
 We are seeking a proactive and technically skilled
 
 Data Operations &amp; Support Specialist
 
 to oversee the day-to-day management of data processes and ensure the reliability, performance, and quality of data systems. The ideal candidate will have strong SQL expertise, a solid understanding of operational support workflows, and experience in monitoring and troubleshooting database and batch processing environments.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Monitor and manage daily data loads, ETL jobs, and scheduled batch processes to ensure timely and successful execution.
 </li>
 <li>
 Identify, analyze, and troubleshoot data-related issues and system errors, coordinating with technical teams to ensure swift resolution.
 </li>
 <li>
 Ensure data availability, integrity, and quality to support business reporting and analytics needs.
 </li>
 <li>
 Maintain and improve operational runbooks, document procedures, and standard operating processes for data support activities.
 </li>
 <li>
 Collaborate with data engineering, analytics, and infrastructure teams to escalate and resolve complex incidents.
 </li>
 <li>
 Participate in incident, problem, and change management processes, ensuring proper tracking and communication of issues and enhancements.
 </li>
 <li>
 Assist in performance tuning of database queries and job optimization for improved system efficiency.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Technical Skills &amp; Qualifications:
 
 
 
 
 <ul>
 <li>
 Strong proficiency in SQL for querying, validation, and issue investigation.
 </li>
 <li>
 Experience with database performance monitoring, analysis, and troubleshooting.
 </li>
 <li>
 Familiarity with job scheduling tools (e.g., Control-M, Autosys, Cron, Airflow) and ETL workflows.
 </li>
 <li>
 Understanding of incident, problem, and change management frameworks (e.g., ITIL practices).
 </li>
 <li>
 Basic scripting knowledge (e.g., Shell, Python) is a plus.
 </li>
 <li>
 Exposure to cloud data environments (e.g., AWS, Azure, or GCP) is advantageous.
 
 
 </li>
 </ul>
 
 
 Preferred Qualifications:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in computer science, Information Technology, or a related field.
 </li>
 <li>
 2+ years of experience in data operations, technical support, or database administration.
 </li>
 <li>
 Strong attention to detail, problem-solving abilities, and ability to work under pressure in a fast-paced environment.
 </li>
 <li>
 Good communication skills to collaborate effectively across technical and business teams.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 You'll be part of a critical data support function that ensures uninterrupted access to reliable data across the organization. If you're driven by operational excellence and take pride in maintaining system stability and data quality, we want to hear from you.
</div>

Data Operations & Support Specialist - Banking

Lafarge Egypt

<div>
 
 
 
 WHO IS LAFARGE?
 
 
 
 
 As a member of Holcim Group, a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Lafarge Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement, Ready-Mix concrete, Lafarge Egypt has demonstrated its commitment to the provision of sustainable building materials. Lafarge Egypt continuously seeks to meet the needs of a wide range of customers including but not limited to individual homebuilders, large construction companies, architects, or local artisans, powered by 1500 passionate employees.
 
 
 
 
 
 
 Job Purpose
 
 
 
 Develop the local &amp; exports sales support process in order to achieve the targeted sales volumes, facilitate &amp; establish a smooth dispatch &amp; transportation process through coordinating &amp; monitoring the performance of the concerned departments to achieve the maximum revenue &amp; volumes. Ensure sustainable Sales Operations to avoid any risks on the Top-Line results.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 
 Health &amp; Safety:
 
 
 
 <ul>
 <li>
 Adhere to and enforce relevant legislation and policies and ensure that the highest degree of safety and safe working practices are maintained.
 </li>
 </ul>
 
 
 
 
 
 
 Functional:
 
 
 
 <ul>
 <li>
 Identify, monitor &amp; fix all the sales operations bottlenecks that put the sales targets at risk
 </li>
 <li>
 Drive &amp; coordinate with all related departments (Logistics, Procurement, Quality, Production, Dispatch, etc.) to find solutions to enhance the sales operations
 </li>
 <li>
 Monitor the Daily Sales Targets (orders, deposits, loading rate .. etc.) and take actions when needed
 </li>
 <li>
 Ensure full alignment with sales team to secure the sales targets
 </li>
 <li>
 Monitor and ensure that the dispatch process and loading rate is within the projection in terms of time &amp; loading rate in order to effective &amp; achieve the sales targets.
 </li>
 <li>
 Monitor the execution of requested daily delivery plans of all geographical areas to ensure that the quantities are executed as per the sales plan.
 </li>
 <li>
 Maintain effective working procedures to promote the overall performance of the sales operations carried on with the minimum available resources
 </li>
 <li>
 Managing the role of the Sales Support as an interactive communication channel between the Sales Force, the Transportation, packing &amp; Dispatch Department in order to have a smooth workflow
 </li>
 <li>
 Enforce the implementation and adherence to health &amp; safety policies &amp; procedures to maintain LCE as a safe working place
 </li>
 </ul>
 
 
 
 
 
 Education, Qualifications &amp; Experience
 
 
 
 
 
 
 
 
 Education
 
 : Bachelor&rsquo;s degree of Business Administration
 
 
 
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Understanding of cement industry, logistics background, Negotiation &amp; communication Skills, time management skills, Good listener.
 </li>
 <li>
 Professionalism: pleasant with others on the job and displaying a good-natured, cooperative attitude.
 </li>
 <li>
 Initiative: Excited to take on responsibilities and challenges
 </li>
 </ul>
 
 
 
 
 
 Behavioral Skills:
 
 
 <ul>
 <li>
 Negotiation / Communication skills.
 </li>
 <li>
 Problem solving.
 </li>
 <li>
 Results driven.
 </li>
 <li>
 Team player.
 </li>
 <li>
 Ability to transform ideas into actions.
 </li>
 <li>
 Ability to work with different profiles &amp; experience levels, and build relationships.
 </li>
 </ul>
 
 
 
 
 
 Language Skills:
 
 
 <ul>
 <li>
 Fluent written and spoken Arabic &amp; English
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 2-4 years of experience.
 </li>
 </ul>
 
 
 
 
 
 WHO ARE LAFARGE PEOPLE?
 
 
 
 Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.
 
 
 
 
 
 
 YOUR LAFARGE EXPERIENCE
 
 
 
 At Lafarge, there is endless opportunity for you to play your part. Whether you&rsquo;re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you&rsquo;ll have the chance to embrace the passion we share for our planet. You&rsquo;ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it&rsquo;s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
 
 
 
 
</div>

Sales Operations Support Specialist

Nawy

<div>
 We are seeking a detail-oriented and customer-focused Operations Specialist to support our leasing operations. This role involves showing rental units to prospective tenants, coordinating unit handovers, and ensuring a smooth transition from showing to occupancy. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for delivering excellent service.
 
 
  Schedule and conduct property tours for potential tenants.
 
 
  Highlight key features and benefits of each unit and the overall property.
 
 
  List inquiries regarding lease terms, amenities, and community policies.
 
 
  Maintain a professional and welcoming atmosphere during all showings.
 
 
  Prepare units for handover, ensuring cleanliness and readiness.
 
 
  Conduct move-in inspections and document unit condition.
 
 
  Facilitate the signing of handover documents and delivery of keys/access cards.
 
 
  Provide tenants with orientation on property rules, maintenance procedures, and contact points.
 
 
 
 Requirements
 
 
 
  Previous experience in property management, leasing, or customer service preferred.
 
 
  Strong interpersonal and communication skills.
 
 
  Ability to multitask and manage time effectively.
 
 
  Proficiency in basic office software (e.g., MS Office, CRM systems).
 
 
  Professional appearance and demeanor.
 
 
  0-3 years of experience.
 
 
 Work Environment:
 
 
  On-site at residential properties.
 
 
  May require occasional evening or weekend availability.
</div>

Operations Specialist - Showing & Handover

SITA

<div>
 
 Overview
 
 
 
 
 WELCOME TO
 
 
 SITA
 
 
 
 We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world&rsquo;s air travel industry.
 
 
 You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
 
 
 Are you ready to love your job? The adventure begins right here, with you, at SITA.
 
 
 
 About The Role &amp; Team
 
 
 
 As Associate Specialist, you will be one of the Technical members within the Common Use Team which ensures all our customers&rsquo; (Airports, Airlines, and their customers) day-to-day operations run smoothly. Whether it is a passenger check-in via CUTE or CUSS or Web, or the Airlines&rsquo; operation itself - you are responsible for keeping them satisfied with our services.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support, and direct management.
 </li>
 <li>
 Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
 </li>
 <li>
 Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations.
 </li>
 <li>
 When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer, internal resolver groups, and the Service Desk ensuring the highest level of customer service and communications are maintained to resolve the fault and incident within the prescribed SLA.
 </li>
 <li>
 Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups.
 </li>
 <li>
 Ensure the shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs, and monitoring requirements.
 </li>
 <li>
 Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics, and provide service request ownership to ensure resolution of customer problems.
 </li>
 <li>
 Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations.
 </li>
 <li>
 Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided.
 </li>
 <li>
 Report and escalate to the next level those problems which cannot be fixed.
 </li>
 <li>
 Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations.
 </li>
 <li>
 Perform Change Management, Configurations, Design, and Implementation of the supported Products &amp; Systems.
 </li>
 <li>
 Continuously identify and document lessons learned, known errors, and operational knowledge for improved services
 </li>
 <li>
 When/where required, be contactable for escalations and support, on and on-call standby basis.
 </li>
 <li>
 When/where required, perform assigned tasks on a 24 x 7 shift basis.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ABOUT YOUR SKILLS
 
 
 
 <ul>
 <li>
 Degree in Computer Science in Electronic Engineering or equivalent.
 </li>
 <li>
 1-2 years of experience in Windows System Administration
 </li>
 <li>
 Experience and knowledge of database technologies, especially Microsoft SQL Server.
 </li>
 <li>
 Working experience on Azure Services, especially ARM templates, as well as AWS.
 </li>
 <li>
 Proven experience of operating and supporting mission-critical applications (e.g. incident and outage management)
 </li>
 <li>
 Proven experience in problem-solving issues on globally distributed systems and critical product service environment
 </li>
 <li>
 Experience in organizing activities with other stakeholders while maintaining the ownership of issues till resolution.
 </li>
 <li>
 Exemplify improvement of procedures, and tools to reduce efforts and improve quality using SITA&rsquo;s Continuous Improvement methodology.
 
 
 
 </li>
 </ul>
 
 NICE-TO-HAVE
 
 
 
 <ul>
 <li>
 Knowledge of ITIL frameworks and best practices
 </li>
 <li>
 Experience in the airline industry
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 We&rsquo;re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We&rsquo;re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 🏡
 
 Flex Week:
 
 Work from home up to 2 days/week (depending on your team&rsquo;s needs)
 
 
 ⏰
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 🌎
 
 Flex Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 🌿
 
 Employee Wellbeing:
 
 We&rsquo;ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 🚀
 
 Professional Development
 
 : Level up your skills with our training platforms, including LinkedIn Learning!
 
 
 
 🙌🏽 Competitive Benefits
 
 : Competitive benefits that make sense with both your local market and employment status.
 
 
 
 SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
 
 
 
</div>

Associate Specialist Service Operations

<div>
 
 Job Description
 
 
 
 
 Are you a detail-oriented professional with a passion for organization, teamwork, and supporting operations? NOV is looking for an Operations Administrator to join our team in Cairo to provide essential administrative and operational support to ensure smooth business activities across the unit.
 
 
 
 As an Operations Administrator, you&rsquo;ll be the backbone of our daily operations.
 
 Your responsibilities will include:
 
 
 
 <ul>
 <li>
 Coordinating site and rig visits with Service Managers, Field Engineers, and customers.
 </li>
 <li>
 Maintaining personnel files with up-to-date certifications and travel passes.
 </li>
 <li>
 Tracking jobs and generating accurate reports for service, rental, and billing processes.
 </li>
 <li>
 Following up with customers on purchase and service orders.
 </li>
 <li>
 Monitoring contracts and renewal dates, preparing monthly revenue and expenditure reports, and consolidating HSE reporting.
 </li>
 <li>
 Supporting event planning, including corporate meetings, conferences, trainings, and regional trade shows.
 </li>
 <li>
 Managing administrative tasks such as timesheets, travel arrangements, visas, vendor coordination, and office supplies.
 </li>
 <li>
 Ensuring supplier invoices are accurate before finance processing.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 A recognized degree (essential).
 </li>
 <li>
 3&ndash;10 years&rsquo; experience in a similar operations/administration role.
 </li>
 <li>
 Strong Microsoft Office and ERP system skills.
 </li>
 <li>
 Excellent interpersonal, written, and spoken English communication.
 </li>
 <li>
 A proactive, positive team player who thrives under pressure and can juggle multiple priorities.
 </li>
 <li>
 Self-driven, detail-focused, and able to work independently when needed.
 
 
 </li>
 </ul>
 
 Why Join NOV?
 
 
 
 At NOV, you&rsquo;ll be part of a global team that values innovation, collaboration, and growth. We&rsquo;ll support you with opportunities to expand your skills, work on impactful projects, and make a difference in our operations every day.
 
 
 
 About Us
 
 
 
 Every day, the oil and gas industry&rsquo;s best minds put more than 150 years of experience to work to help our customers achieve lasting success.
 
 
 
 We Power the Industry that Powers the World
 
 
 
 Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success&mdash;now and in the future.
 
 
 
 Global Family
 
 
 
 We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
 
 
 
 Purposeful Innovation
 
 
 
 Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
 
 
 
 Service Above All
 
 
 
 This drives us to anticipate our customers&rsquo; needs and work with them to deliver the finest products and services on time and on budget.
 
 
 
 About The Team
 
 
 
 
 Corporate
 
 
 
 Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
</div>

Operation Administrator

<div>
 
 Responsibilities
 
 
 
 
 
 Developer Contract &amp; Financial Coordination
 
 
 
 
 <ul>
 <li>
 Serve as the primary liaison for all developer contracts and financial agreements
 </li>
 <li>
 Review, validate, and process all developer contracts, ensuring they align with commercial terms and legal standards
 </li>
 <li>
 Manage the end-to-end contract lifecycle, from initial review and signature to digital archiving and traceability
 </li>
 <li>
 Cross-verify final agreements against internal checklists to maintain accuracy
 </li>
 <li>
 Partner with legal and supply teams to address and validate custom contract clauses
 
 
 </li>
 </ul>
 
 
 Financial Operations &amp; Reconciliation
 
 
 
 
 <ul>
 <li>
 Oversee all financial payment operations, ensuring accurate and timely disbursements to developers
 </li>
 <li>
 Reconcile investor payments and developer payouts, meticulously matching them against contracts and internal logs
 </li>
 <li>
 Track and calculate net collections, developer disbursements, and any payment discrepancies or risks
 </li>
 <li>
 Generate monthly reconciliation trackers to provide a clear overview of financial obligations and fulfillment
 </li>
 <li>
 Proactively identify and escalate issues such as delayed payments, defaulting investors, or payout errors
 
 
 </li>
 </ul>
 
 
 Contract Archiving &amp; Audit Control
 
 
 
 
 <ul>
 <li>
 Establish and maintain a robust system for archiving all physical and digital contracts
 </li>
 <li>
 Monitor contract statuses and flag any missing or unreturned agreements for immediate action
 </li>
 <li>
 Prepare and provide regular snapshots of the contract archive for internal audits and legal compliance
 
 
 </li>
 </ul>
 
 
 Exit &amp; Resale Operations
 
 
 
 
 <ul>
 <li>
 Manage the complete investor exit process, from initial request to final contract approval and settlement
 </li>
 <li>
 Validate resale documentation and confirm the eligibility of buyers and brokers
 </li>
 <li>
 Calculate and ensure the accurate and timely disbursement of broker commissions
 </li>
 <li>
 Liaise with finance to ensure all settlements are correctly matched and executed
 
 
 </li>
 </ul>
 
 
 Market Analysis &amp; Lead Management
 
 
 
 
 <ul>
 <li>
 Conduct monthly market scans to track pricing trends and analyze resale competitiveness
 </li>
 <li>
 Filter and manage resale leads, routing them to the appropriate channels
 </li>
 <li>
 Perform periodic mystery shopping to assess and improve the quality of lead handling by brokers
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 A bachelor's degree in finance, business administration, or a related field.
 
 
 Proven experience in a similar operations or financial coordination role.
 
 
 Strong analytical skills with a keen attention to detail.
 
 
 Excellent communication and interpersonal skills.
 
 
 Ability to manage multiple tasks and deadlines in a fast-paced environment.
 
 
 Proficiency in Microsoft Excel and experience with contract management software is a plus.
</div>

Developers and Exits Operations Specialist

Explore 1282+ Operations support specialist in Cairo this September. Find roles across top companies and apply now to boost your career.

1282 operations support specialist jobs IN Cairo

Data Operations & Support Specialist - Banking

Sales Operations Support Specialist

Operations Specialist - Showing & Handover

Associate Specialist Service Operations

Operation Administrator

Operation Administrator

Developers and Exits Operations Specialist