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business operations specialist Jobs in Cairo

business operations specialist

operations support specialist

Ericsson

<div>
 
 Join our Team
 
 
 
 
 About this opportunity:
 
 
 
 Ericsson is inviting applications for the position of Operations Support Specialist . We are seeking a highly motivated and experienced Operations Support Specialist who provides administrative, logistical, and analytical support to ensure smooth execution of field operations, service delivery, and performance tracking. This role acts as a bridge between field teams, and management.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Creating weekly and monthly Dashboard reports.
 </li>
 <li>
 Root cause analysis for major problems and initiate enhancement streams.
 </li>
 <li>
 Collecting ASP figures across the regions.
 </li>
 <li>
 Lead any extra enhancement projects across the regions.
 </li>
 <li>
 Collect PM progress from All ASP&rsquo;s daily for more control.
 
 
 </li>
 </ul>
 
 The skills you bring:
 
 
 
 <ul>
 <li>
 +10 years of experience in operations coordination or support roles.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Engineering, or related field.
 </li>
 <li>
 Strong organizational and multitasking skills.
 </li>
 <li>
 Proficiency in MS Excel, and reporting tools.
 </li>
 <li>
 Familiarity with telecom workflows, ticketing systems, and KPI tracking.
 </li>
 <li>
 Effective communication and follow-up abilities.
 </li>
 </ul>
</div>

Operations Support specialist

Lafarge Egypt

<div>
 
 
 
 WHO IS LAFARGE?
 
 
 
 
 As a member of Holcim Group, a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Lafarge Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement, Ready-Mix concrete, Lafarge Egypt has demonstrated its commitment to the provision of sustainable building materials. Lafarge Egypt continuously seeks to meet the needs of a wide range of customers including but not limited to individual homebuilders, large construction companies, architects, or local artisans, powered by 1500 passionate employees.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 
 Develop the local &amp; exports sales support process in order to achieve the targeted sales volumes, facilitate &amp; establish a smooth dispatch &amp; transportation process through coordinating &amp; monitoring the performance of the concerned departments to achieve the maximum revenue &amp; volumes. Ensure sustainable Sales Operations to avoid any risks on the Top-Line results.
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 
 
 
 Health &amp; Safety:
 
 
 
 
 
 
 <ul>
 <li>
 Adhere to and enforce relevant legislation and policies and ensure that the highest degree of safety and safe working practices are maintained.
 </li>
 </ul>
 
 
 
 
 
 
 Functional:
 
 
 
 
 
 
 
 
 Sales Support:
 
 
 
 
 
 
 <ul>
 <li>
 Identify, monitor &amp; fix all the sales operations bottlenecks that put the sales targets at risk
 </li>
 <li>
 Drive &amp; coordinate with all related departments (Logistics, Procurement, Quality, Production, Dispatch, etc.) to find solutions to enhance the sales operations
 </li>
 <li>
 Monitor the Daily Sales Targets (orders, deposits, loading rate .. etc.) and take actions when needed
 </li>
 <li>
 Ensure full alignment with sales team to secure the sales targets
 </li>
 <li>
 Monitor and ensure that the dispatch process and loading rate is within the projection in terms of time &amp; loading rate in order to effective &amp; achieve the sales targets.
 </li>
 <li>
 Monitor the execution of requested daily delivery plans of all geographical areas to ensure that the quantities are executed as per the sales plan.
 </li>
 <li>
 Maintain effective working procedures to promote the overall performance of the sales operations carried on with the minimum available resources
 </li>
 <li>
 Managing the role of the Sales Support as an interactive communication channel between the Sales Force, the Transportation, packing &amp; Dispatch Department in order to have a smooth workflow
 </li>
 <li>
 Enforce the implementation and adherence to health &amp; safety policies &amp; procedures to maintain LCE as a safe working place
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 
 
 Education
 
 :
 
 
 Bachelor&rsquo;s degree of Business Administration
 
 
 
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Understanding of cement industry, logistics background, Negotiation &amp; communication Skills, time management skills, Good listener.
 </li>
 <li>
 Professionalism: pleasant with others on the job and displaying a good-natured, cooperative attitude.
 </li>
 <li>
 Initiative: Excited to take on responsibilities and challenges
 </li>
 </ul>
 
 
 
 
 
 Behavioral Skills:
 
 
 <ul>
 <li>
 Negotiation / Communication skills.
 </li>
 <li>
 Problem solving.
 </li>
 <li>
 Results driven.
 </li>
 <li>
 Team player.
 </li>
 <li>
 Ability to transform ideas into actions.
 </li>
 <li>
 Ability to work with different profiles &amp; experience levels, and build relationships.
 </li>
 </ul>
 
 
 
 
 
 Language Skills:
 
 
 <ul>
 <li>
 Fluent written and spoken Arabic &amp; English
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 2-4 years of experience in Sales Support/ Sales Operations.
 </li>
 </ul>
 
 
 
 
 
 
 WHO ARE LAFARGE PEOPLE?
 
 
 
 
 Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.
 
 
 
 
 
 
 
 YOUR LAFARGE EXPERIENCE
 
 
 
 
 At Lafarge, there is endless opportunity for you to play your part. Whether you&rsquo;re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you&rsquo;ll have the chance to embrace the passion we share for our planet. You&rsquo;ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it&rsquo;s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
 
</div>

Sales Operations Support Specialist

Breadfast

<div>
 
 
 Role Objective
 
 
 
 Partner Operations Specialist, you will ensure smooth day-to-day performance across our
 
 
 food vendor partners. You&rsquo;ll be responsible for maintaining operational quality, resolving
 
 
 issues quickly, and supporting partners in delivering great customer experiences. This role
 
 
 is ideal for a detail-oriented operator who enjoys solving problems, working closely with
 
 
 vendors, and driving consistency across our platform.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 ● Monitor daily partner metrics including availability, rejection rate, cancellations,
 
 
 preparation time, and delivery issues.
 
 
 ● Ensure partners adhere to operational standards and SLAs.
 
 
 ● Flag underperformance or service risks to the Partner Ops Lead and support in
 
 
 executing corrective actions.
 
 
 ● Act as the first point of contact for partner operational issues, logging and resolving
 
 
 technical, process, or fulfillment challenges such as tablet outages, order flow
 
 
 issues, or inventory sync errors.
 
 
 ● Escalate recurring or complex issues to the relevant internal teams for systemic
 
 
 resolution.
 
 
 ● Support onboarding of new partners and branches, including system setup,
 
 
 operational checks, and go-live readiness.
 
 
 ● Verify completeness of inputs such as contact details, working hours, devices, and
 
 
 menu setup prior to launch to ensure a smooth transition to live operations.
 
 
 ● Conduct periodic site visits and check-ins with vendors to ensure compliance and
 
 
 capture feedback.
 
 
 ● Maintain professional relationships that encourage accountability and
 
 
 collaboration on operational improvements.
 
 
 ● Track and update partner performance dashboards and internal reports.
 
 
 ● Highlight operational trends, pain points, and areas for improvement to the Partner
 
 
 Ops Lead.
 
 
 
 
 
 
 Requirements
 
 
 
 ● 1&ndash;3 years of experience in food delivery, e-commerce, FMCG, or operations-heavy
 
 
 roles.
 
 
 ● Strong understanding of operational performance metrics (SLAs, cancellations,
 
 
 order flow).
 
 
 ● Proficiency in Excel / Google Sheets; comfort working with dashboards or analytics
 
 
 tools.
 
 
 ● Highly organized with strong attention to detail and follow-through.
 
 
 ● Excellent communication and coordination skills in English.
 
 
 ● Ability to work effectively in a fast-paced, field-driven environment.
 
 
 
 
 
 
 Nice to Have
 
 
 
 ● Experience with food delivery aggregators or restaurant tech platforms.
 
 
 ● Familiarity with catalogue management, PoS, or order/inventory systems.
 
 
 ● Exposure to partner onboarding, support, or vendor management processes.
 
</div>

Partner Operations Specialist

Systems Limited - Egypt

<div>
 
 
 Job Summary:
 
 
 
 The Data Operations &amp; Support Analyst will be responsible for ensuring the reliability, performance, and quality of data operations across business systems. This role involves monitoring daily data processes, troubleshooting operational issues, and maintaining the integrity of data for business and analytical use. The ideal candidate will have strong SQL knowledge, attention to detail, and experience in managing large-scale data operations.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Monitor and manage
 
 daily data loads
 
 and
 
 batch processing activities
 
 to ensure timely and accurate data delivery.
 </li>
 <li>
 
 Troubleshoot and resolve
 
 data-related issues impacting business operations or reporting.
 </li>
 <li>
 Perform
 
 data validation
 
 to ensure consistency, completeness, and accuracy across systems.
 </li>
 <li>
 Collaborate with technical and business teams to
 
 analyze and resolve operational incidents
 
 .
 </li>
 <li>
 Conduct
 
 performance monitoring
 
 and recommend improvements for database and process efficiency.
 </li>
 <li>
 Maintain and update
 
 operational documentation
 
 , including runbooks, procedures, and escalation paths.
 </li>
 <li>
 Support
 
 incident, problem, and change management processes
 
 , ensuring proper logging and follow-up.
 </li>
 <li>
 Participate in process automation and optimization initiatives.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Information Systems, or a related field.
 </li>
 <li>
 
 Minimum 4 years of experience
 
 in data operations, database administration, or data support.
 </li>
 <li>
 Strong proficiency in
 
 SQL
 
 (query writing, debugging, optimization).
 </li>
 <li>
 Experience with
 
 job scheduling tools
 
 (e.g., Control-M, Autosys, or similar).
 </li>
 <li>
 Familiarity with
 
 incident and change management
 
 frameworks (ITIL is a plus).
 </li>
 <li>
 Excellent problem-solving skills and ability to work in fast-paced environments.
 </li>
 <li>
 Strong communication and documentation skills.
 </li>
 </ul>
 
 
</div>

Operations Support Analyst

<div>
 
 
 Role Objectives:
 
 
 
 The Fleet Specialist is responsible for the day-to-day tracking and coordination of the mid-mile fleet to ensure on-time truck movements across all Breadfast centers. The role focuses on maintaining visibility, punctuality, and efficiency of fleet operations, while ensuring full compliance with safety, regulatory, and company standards.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 Support the Senior Fleet Specialist in executing daily mid-mile operations by tracking and following up on all active trips through the fleet management system.
 </li>
 <li>
 Monitor ground fleet movement to ensure on-time arrivals and departures between warehouses and hubs, reporting any delays, incidents, or route deviations immediately.
 </li>
 <li>
 Coordinate directly with drivers and dispatchers to communicate instructions, resolve operational issues, and maintain continuous visibility over fleet activities.
 </li>
 <li>
 Follow up on scheduled maintenance, fuel refills, and vehicle readiness, ensuring quick reporting and escalation of breakdowns or technical issues.
 </li>
 <li>
 Record and update all trip, mileage, and performance data accurately, sharing daily summaries and observations with the Senior Fleet Specialist.
 </li>
 <li>
 Support compliance with company transport standards and safety procedures by ensuring that vehicles and drivers meet operational requirements.
 </li>
 <li>
 Collaborate with warehouse and operations teams to align on loading, dispatch, and delivery priorities, contributing to smooth and cost-efficient ground fleet execution.
 </li>
 </ul>
 
 
 
 
 
 Required Education, Knowledge, and Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Logistics, Supply Chain, or a related field.
 </li>
 <li>
 1&ndash;3 years of experience in fleet, logistics, or transportation operations &mdash; experience in mid-mile operations is a plus.
 </li>
 <li>
 Good knowledge of fleet management systems and GPS tracking tools; training will be provided as needed.
 </li>
 <li>
 Good understanding of transportation flow, schedules, and coordination between sites.
 </li>
 <li>
 Strong attention to detail to ensure accurate tracking and reporting.
 </li>
 <li>
 Team player with good communication skills to collaborate with drivers and operations teams.
 </li>
 <li>
 Organized and adaptable, able to handle multiple tasks in a fast-paced environment.
 </li>
 <li>
 Proactive problem-solver with a positive attitude toward finding quick and practical solutions.
 </li>
 <li>
 Comfortable using Microsoft Excel and other office tools for daily tracking and reporting.
 </li>
 </ul>
</div>

Fleet Specialist

<div>
 
 
 Line of Service
 
 
 Advisory
 
 
 
 
 Industry/Sector
 
 
 Technology
 
 
 
 
 Specialism
 
 
 Advisory - Other
 
 
 
 
 Management Level
 
 
 Associate
 
 
 
 
 Job Description &amp; Summary
 
 
 At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.
 
 
 As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.
 
 
 
 Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
 
 
 Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
 
 
 <ul>
 <li>
 Apply a learning mindset and take ownership for your own development.
 </li>
 <li>
 Appreciate diverse perspectives, needs, and feelings of others.
 </li>
 <li>
 Adopt habits to sustain high performance and develop your potential.
 </li>
 <li>
 Actively listen, ask questions to check understanding, and clearly express ideas.
 </li>
 <li>
 Seek, reflect, act on, and give feedback.
 </li>
 <li>
 Gather information from a range of sources to analyse facts and discern patterns.
 </li>
 <li>
 Commit to understanding how the business works and building commercial awareness.
 </li>
 <li>
 Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
 
 </li>
 </ul>
 
 
 Required Skills
 
 
 
 
 
 Optional Skills
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Business Process Outsourcing, Claims Performance Management, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Legal Document Review, Managed Services, Optimism {+ 15 more}
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 Not Specified
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 No
 
 
 
 
 Government Clearance Required?
 
 
 No
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

ETIC, Service Operations Support

Taskeen

<div>
 
 The HR Personnel Specialist supports all aspects of human resources operations, focusing on employee relations, personnel records management, recruitment support, onboarding, benefits administration, and compliance. This role ensures that HR procedures and practices align with organizational policies, legal standards, and best practices, while fostering a positive and efficient workplace environment.
 
</div>

HR Personnel Specialist

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