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business development manager Jobs in Muscat Oman

business development manager

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membership sales manager Jobs in Muscat Oman

membership sales manager

outdoor sales account manager

Click Solutions Oman

Job Title: Outdoor Sales Account Manager(Telecommunications)Location: Muscat, Oman Employment Type: Full-TimeAbout the Role: We are seeking a proactive and driven Outdoor Sales Account Manager to support our growing telecommunications business. The ideal candidate will have strong outdoor sales experience, a working understanding of telecom products and services. This role requires excellent communication skills, field mobility, and the ability to coordinate between internal teams and customers.Key Responsibilities:<ul><li>Conduct outdoor field sales to acquire new customers and build strong market presence.</li><li>Identify, approach, and convert potential leads into active clients.</li><li>Build and maintain strong customer relationships</li><li>Maintain accurate records of sales activities, customer data, and operational tasks.</li><li>Ensure customer satisfaction by providing service information and resolving issues promptly.</li><li>Meet weekly/monthly sales targets and submit daily progress reports.</li></ul>Requirements:<ul><li>Minimum 2&ndash;4 years of experience in outdoor/field sales (telecom industry experience preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and manage time effectively.</li><li>Proficiency in MS Office (Excel, Word, Outlook).</li><li>Valid driving license is an advantage.</li><li>Valid ID and eligibility to work in Oman</li></ul>What We Offer:<ul><li>Competitive salary with performance-based incentives.</li><li>Career growth opportunities in a fast-expanding telecom environment.</li><li>Supportive team culture and professional development.</li></ul>How to Apply: Interested candidates may send their CV to ‪+96877630786‬ WhatsApp number with the subject line: Outdoor Sales Account ManagerApplication.Job Types: Full-time, Permanent

Outdoor Sales Account Manager

Artistic Business solution

Job Title-Business Development Manager &ndash; AI, Immersive Technologies &amp; Event SolutionsLocation: OmanIndustryArtificial Intelligence (AI), Augmented Reality (AR), Virtual Reality (VR), Mixed Reality (MR), Immersive Technologies, Event Management &amp; LED Display SolutionsDepartments<ul><li>AI &amp; Immersive Technology Solutions (AR / VR / MR) (primary focus)</li><li>Event Management &amp; Experiential Installations</li><li>LED Display Solutions (Indoor / Outdoor / Fixed &amp; Rental)</li></ul>Reports To ManagementJob SummaryThe Business Development Manager is responsible for driving revenue growth by identifying, developing, and securing new business opportunities for Artistic Business Solution (Oman Branch)The role is highly sales-driven and focuses on:<ul><li>AI-powered solutions</li><li>Augmented, Virtual &amp; Mixed Reality applications</li><li>Immersive training and experiential solutions inclusive of digital hardware.</li><li>Event management, activations, and experiential builds</li><li>Design, supply, installation, and operation of LED screens (indoor, outdoor, fixed &amp; temporary)</li></ul>The ideal candidate must have proven business development experience in Oman, strong decision-maker relationships, and a track record of closing high-value contracts primarily in government and semi-government organisations.Key Responsibilities1. Business Development &amp; Sales (Core Responsibility)<ul><li>Identify, pursue, and secure new business opportunities across AI, AR/VR/MR, immersive solutions, events, and LED display projects.</li><li>Build and manage a strong sales pipeline with clear KPIs and conversion targets.</li><li>Achieve and exceed monthly, quarterly, and annual revenue targets.</li><li>Leverage existing client relationships to generate immediate and recurring business.</li><li>Convert concepts, demos, and pilot projects into long-term contracts and framework agreements.</li></ul>2. AI &amp; Immersive Technology Solutions (AR / VR / MR)<ul><li>Drive sales of AI-powered solutions and immersive technologies, including:</li><li>AR/VR/MR training solutions</li><li>Simulation and digital twin solutions</li><li>Immersive learning for education, healthcare, defense, oil &amp; gas, aviation, and industrial sectors</li><li>Interactive experiences for museums, exhibitions, and brand activations</li><li>Understand client challenges and position AI &amp; immersive technology as business-critical solutions, not just visual tools.</li><li>Coordinate with technical teams and partners to develop customized solutions, proposals, and demonstrations.</li><li>Support solution design, scoping, pricing, and delivery planning.</li></ul>3. Event Management &amp; Experiential SolutionsSecure projects related to:<ul><li>Corporate events</li><li>Exhibitions and trade shows</li><li>Brand activations and product launches</li><li>Government, semi-government, and large-scale public events</li><li>Work closely with creative, production, and operations teams to ensure feasibility and successful execution.</li><li>Drive repeat business and long-term client relationships through exceptional delivery and service quality.</li></ul>4. LED Display Solutions (Indoor &amp; Outdoor)Drive sales for:<ul><li>Indoor and outdoor LED screens</li><li>Fixed installations and rental solutions</li><li>Temporary event-based LED setups</li><li>Control rooms, command centers, retail, hospitality, and large venues</li><li>Identify opportunities in stadiums, malls, public spaces, government projects, exhibitions, and entertainment venues.</li><li>Coordinate technical specifications, site surveys, installation requirements, and commercial proposals.</li><li>Ensure profitability while maintaining competitive pricing and high technical standards.</li></ul>5. Client Relationship &amp; Strategic Networking<ul><li>Build and maintain strong professional relationships with:</li><li>Government and semi-government entities</li><li>Corporations and large enterprises</li><li>Event organizers and production companies</li><li>Consultants, architects, and system integrators</li><li>Developers, venue owners, and operators</li><li>Represent Artistic Oman in client meetings, presentations, demos, exhibitions, and industry events.</li><li>Strengthen the company&rsquo;s brand presence as a leader in AI, immersive technology, and experiential solutions.</li></ul>6. Proposals, Tenders &amp; Commercial Negotiation<ul><li>Lead the full sales cycle from lead generation to contract award.</li><li>Prepare and manage:</li><li>Proposals</li><li>RFPs, RFQs, and tenders</li><li>Technical and commercial submissions</li><li>Coordinate internally for:</li><li>Solution design</li><li>Costing and pricing</li><li>Resource planning and timelines</li><li>Negotiate commercial terms, pricing, and contracts to ensure sustainable margins and long-term partnerships.</li></ul>7. Market Intelligence &amp; Growth Strategy<ul><li>Maintain deep knowledge of:</li><li>Oman's AI, immersive technology, event, and AV markets</li><li>Competitor offerings and pricing trends</li><li>Client expectations and emerging technologies</li><li>Identify upcoming projects, government initiatives, and mega-events.</li><li>Provide management with:</li><li>Market insights</li><li>Sales forecasts</li><li>Business development reports</li><li>Strategic growth recommendations</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Engineering, IT, Digital Media, or a related field.</li><li>5&ndash;8+ years of proven business development experience in Oman.</li></ul>Demonstrated success in closing:<ul><li>Technology solutions</li><li>AR/VR/MR projects</li><li>Events and experiential solutions</li><li>LED or AV-related projects</li><li>Strong existing network within Oman (government, corporate, events, and technology sectors).</li></ul>Solid understanding of:<ul><li>AI and immersive technology use cases</li><li>Project-based pricing and solution selling</li><li>Event and installation-based business models</li><li>Experience working with both technical and creative teams.</li><li>Arabic language skills are a strong advantage.</li><li>Valid Omani driving license preferred.</li></ul>Skills &amp; Competencies<ul><li>Strong Sales, Negotiation &amp; Closing Skills</li><li>Strategic Relationship &amp; Network Building</li><li>Solution-Based &amp; Consultative Selling</li><li>Proposal &amp; Tender Management</li><li>Commercial &amp; Financial Acumen</li><li>Excellent Presentation &amp; Communication Skills</li><li>Results-Driven &amp; Target-Oriented Mindset</li><li>Deep Understanding of Oman Market Dynamics</li><li>Ability to Sell Complex Technology &amp; Experiential Solutions</li></ul>Job Type: Full-timeEducation:<ul><li>Master's (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>License/Certification:<ul><li>driving license (Preferred)</li></ul>Location:<ul><li>Muscat (Required)</li></ul>

Business Development Manager

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Director of Commercial Strategy
 
 to join our
 
 Sales &amp; Marketing
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Scope of Position
 
 
 
 Sets the hotel&rsquo;s strategic commercial direction by balancing financial objectives, managing sales segments, and guiding the overall commercial strategy of the hotel. Works closely with the General Manager, and supervises the Manager of Marketing Communications, and Director of Revenue to develop and implement a robust commercial strategy that maximizes hotel revenues, market share, and profitability. Responsible for optimizing revenue and profit across rooms, function space, and total hotel operations. Accountable for all transient, group, and catering segments, including deployment, pricing, channel distribution, and positioning. Identifies future revenue opportunities and communicates strategic initiatives to the sales, marketing, and revenue teams. Oversees the Revenue, Sales, and Catering departments, providing strategic guidance, commercial leadership, and development to ensure high-performing teams.
 
 
 
 Responsibilities
 
 
 
 
 General:
 
 
 
 <ul>
 <li>
 Communicate and enforce all corporate and hotel policies, procedures, and standard operating practices to colleagues.
 </li>
 <li>
 Ensure all business activities comply with MOHG Code of Conduct, laws, and regulations.
 </li>
 <li>
 Fully support the Mandarin Oriental, Muscat People &amp; Culture Strategic Policy and all learning and development initiatives.
 </li>
 <li>
 Maintain a complete Training Matrix and Job Description/Specification Matrix for your division.
 </li>
 <li>
 Prioritize colleague career path development and document in the MO Profile online system.
 </li>
 <li>
 Hold monthly meetings with teams to address concerns and share departmental and hotel information.
 </li>
 <li>
 Safeguard confidential guest, customer, and colleague information.
 </li>
 <li>
 Adhere to Safe, Sound, and Sustainable policies and MOHG Social Media Policy.
 </li>
 <li>
 Promote a zero-tolerance environment for harassment or discrimination.
 </li>
 <li>
 Act as a hotel ambassador and perform additional duties as required.
 
 
 </li>
 </ul>
 
 Budget
 
 
 
 <ul>
 <li>
 Supervises the Marketing Communications and Revenue Director to prepare the annual budget and implement the Annual Marketing Plan.
 </li>
 <li>
 Monitor and control all sales-related expenditure against budget forecasts.
 
 
 </li>
 </ul>
 
 Overall Strategy &amp; Commercial Leadership
 
 
 
 <ul>
 <li>
 Develops and drives the hotel&rsquo;s commercial strategy to ensure alignment with MOHG brand philosophies and objectives.
 </li>
 <li>
 Provides strategic guidance on pricing, inventory management, channel distribution, and market positioning.
 </li>
 <li>
 Coordinates sales strategies across Regional Sales Offices, Corporate Revenue Management, Marketing &amp; Communications, and on-property leadership.
 </li>
 <li>
 Ensures commercial strategies are effectively communicated and adapted to changing market conditions.
 </li>
 <li>
 Supervises the Marketing &amp; Communications Manager to develop strategic marketing propositions, including online, offline, and market/country-specific campaigns.
 </li>
 <li>
 Maintains awareness of competitors, market trends, and future business opportunities.
 </li>
 <li>
 Strong commercial acumen, analytical skills, and strategic thinking are essential to optimize revenue and market positioning.
 
 
 </li>
 </ul>
 
 Analysis
 
 
 
 <ul>
 <li>
 Analyze market trends, booking pace, and competitive performance to inform commercial strategy.
 </li>
 <li>
 Provide insights on pricing, seasonality, mix, and displacement to optimize revenue opportunities.
 </li>
 <li>
 Devise and implement event-specific strategies to capture incremental revenue.
 </li>
 <li>
 Communicate results, challenges, and opportunities to key stakeholders in a timely manner.
 
 
 </li>
 </ul>
 
 Revenue &amp; Distribution
 
 
 
 <ul>
 <li>
 Establish and maintain effective pricing strategies for all inventories and market segments.
 </li>
 <li>
 Oversee Revenue Director&rsquo;s implementation of sales strategies, inventory adjustments, and rate loadings.
 </li>
 <li>
 Ensure timely and accurate forecasting, reporting, and analysis of revenue performance.
 </li>
 <li>
 Lead Revenue Meetings, long-range planning, and strategic discussions to drive profitability.
 </li>
 <li>
 Maintain accurate positioning and information in all distribution channels and monitor competitor activity.
 
 
 </li>
 </ul>
 
 Sales Leadership
 
 
 
 <ul>
 <li>
 Guide Director of Sales to strategically deploy the Sales Team and achieve revenue targets.
 </li>
 <li>
 Establish priorities, goals, and accountability measures for the Sales Team.
 </li>
 <li>
 Ensure accounts are properly targeted, covered, and contracts comply with MOHG standards.
 </li>
 <li>
 Conduct monthly account reviews, weekly sales meetings, and oversee group leads, pricing, and space strategy.
 </li>
 <li>
 Lead trade shows, sales missions, and cross-selling initiatives to enhance brand presence.
 </li>
 <li>
 Maintain control of incentive schemes, rewards, and performance appraisals.
 
 
 </li>
 </ul>
 
 Catering Leadership
 
 
 
 <ul>
 <li>
 Guide Director of Conference and Events to strategically target accounts and achieve revenue goals.
 </li>
 <li>
 Review weekly forecasts to ensure revenue targets are met and exceeded.
 </li>
 <li>
 Monitor team performance, enforce accountability, and ensure all KPIs are achieved.
 </li>
 <li>
 Implement strategies for free sale calendar and other revenue-maximizing opportunities.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Director of Commercial Strategy

Logicom Distribution

<div>
 
 
 Job Overview
 
 
 
 The Account Manager will handle the product account management functions related to the company&rsquo;s strategic products lines and provide Pre-Sales support (throughout the available presales tools and resources) of company&rsquo;s products/solutions. The Account Manager will manage and develop existing and new clients, responding to customer requirements whilst achieving revenue &amp; margin targets, and ensuring high levels of customer satisfaction.
 
 
 
 
 
 
 Duties &amp; Responsibilities
 
 
 <ul>
 <li>
 Being responsible for the sales target for Oman.
 </li>
 <li>
 Executing against a comprehensive account plan for Enterprise accounts in region.
 </li>
 <li>
 Establishing Direct relation with large accounts.
 </li>
 <li>
 Articulating compelling value propositions around enterprise Solutions.
 </li>
 <li>
 Working with partners to extend reach and promote brand in your territory.
 </li>
 <li>
 Developing existing Channel partners to improve coverage and overachieve sales target.
 </li>
 <li>
 Identifying and hiring new Channel partners to improve coverage.
 </li>
 <li>
 Developing and executing a Sales Strategy to drive the identified opportunities to closure so that individual targets are met or exceeded.
 </li>
 <li>
 Working directly with representatives within the Pre-Sales Team and Professional Services Organization to ensure proposed solution implementation/ deployment services are estimated and positioned correctly.
 </li>
 <li>
 Partnering with multiple stakeholders to align programs and initiatives to help drive the growth of your selling partners portfolio.
 </li>
 <li>
 Managing relationships with Vendor and decision makers.
 </li>
 <li>
 Aligning and collaborating with Partners to put right strategy in place.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 <ul>
 <li>
 Computer Science, Computer Engineering, Software Engineering, Electronics Engineering, Cybersecurity or other similar degree.
 </li>
 <li>
 5+ years&rsquo; experience in UAE and/or the Gulf countries.
 </li>
 <li>
 IT certifications, especially in IT security to be considered a strong additional advantage.
 </li>
 <li>
 Experience selling enterprise servers &amp; networking products.
 </li>
 <li>
 Proficiency in deal closing, and negotiation skills.
 </li>
 <li>
 Proven Sales/Overachieving track record.
 </li>
 <li>
 Direct field experience in working with large enterprise accounts.
 </li>
 <li>
 Experience with channel management.
 </li>
 <li>
 Ability to manage forecast / pipeline and reflect a true position with date driven deadlines.
 </li>
 <li>
 Excellent communication, presentation, organizational and planning skills.
 </li>
 <li>
 Fluent in Arabic and English.
 </li>
 </ul>
 
 
 
 
 
 Remuneration
 
 
 
 An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.
 
 
 
 
 
 
 Equal Employment Opportunity
 
 
 
 Logicom is committed to provide equal employment opportunities for all regardless of their race, colour, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy&rsquo;s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.
 
 
 
 
 
 We reserve the right to remove the announcement from circulation at any point in time when a satisfactory number of applications has been received.
 
 
 
 
 
 Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.
 
</div>

Dell Account Manager

HASHIMANI FURINTURE LLC

We are looking for a professional outdoor sales consultant/Interior Designer (Preferably Omani) with 4-5 years of work-experience for home division and good knowledge of Autocad as well as up to date with the latest software and with valid driving license.Job Description, duties and responsibilities is as follows:<ul><li>Draft and implement project schedules in accordance to client convenience, available resources and manpower.</li><li>Understand what clients and other occupants of the building really wants and create suitable designs that meets their satisfaction.</li><li>Take into consideration cost of materials and equipment needed for the job in line with the available budget to avoid having shortage of materials in the course of work.</li><li>Carry out feasibility study for up-coming projects to make accurate estimations.</li><li>Take sample confirmation of materials needed for projects available to clients for them to see what they will be paying for before they are ordered.</li><li>Place order for materials or equipment needed to complete work.</li><li>Visit site during working hours, especially at the early stages of the project, to supervise job and ensure that everything is going smoothly.</li><li>Look for new businesses and clients and sell out services to them by showcasing previous work done as evidence of competence on the job.</li><li>Attend seminars and exhibitions on interior designing to learn new techniques on the job and be up to date with latest trends obtainable in the industry.</li></ul>Job Type: Full-timePay: From RO450.000 per monthApplication Question(s):<ul><li>willing to work in two shifts</li></ul>Experience:<ul><li>outdoor sales : 4 years (Required)</li></ul>Location:<ul><li>Muscat (Required)</li></ul>

Outdoor sales consultant - Kitchen Division/ Interior designer

Haffaf Muscat

A WELL REPUTED SIGNAGE COMPANY IN MUSCAT IS LOOKING FOR PROFESSIONAL INDOOR SALES EXCUTIVE.THE IDEAL CANDIDATE MUST HAVE EXPERIENCE IN FOLLOWING RESPONSIBILITIES:<ul><li>Understand customers&rsquo; needs by listening carefully and asking the right questions.</li><li>Provide clear and accurate information about products or services.</li><li>Prepare quotations, invoices, and sales orders accurately and on time.</li><li>Follow up with potential customers through calls, emails, or WhatsApp to close sales.</li><li>Maintain strong relationships with existing clients and ensure repeat business.</li><li>Coordinate with the warehouse or operations team for smooth order processing and delivery.</li><li>Keep track of daily sales activities and update records in the system.</li><li>Achieve monthly sales targets and contribute to overall company growth.</li><li>Handle customer complaints politely and find suitable solutions.</li><li>Stay updated about product knowledge, pricing, and promotions.</li><li>Support the outdoor sales team whenever required.</li></ul>FOR MORE INFORMATION PLEASE SHARE YOUR UPDATED CV/RESUME:Job Type: Full-timePay: From RO150.000 per month

URGENTLY REQUIRED INDOOR SALES EXECUTIVE

<div>
 Mandarin Oriental Muscat is looking for a
 
 Director of Spa &amp; Wellness
 
 to join our
 
 Spa &amp; Wellness
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 About The Job
 
 
 
 Finance
 
 
 <ul>
 <li>
 Responsible for the development of the Spa, fitness and Kids Club yearly budget.
 </li>
 <li>
 Responsible for re-forecasting of the budget as and when is necessary.
 </li>
 <li>
 Responsible for the financial performance of the spa and related departments.
 </li>
 <li>
 Responsible for the compilation of the Spa monthly profit and loss account and statistics.
 </li>
 <li>
 Review daily revenue updates on Spa revenue produced by Datavision daily and discuss with Hotel Manager during the weekly meetings.
 </li>
 <li>
 Establish strategies for achieving the targets.
 </li>
 <li>
 Regular review of therapist schedules, therapists and treatment room utilization in order to maximize yield potential of the Spa.
 </li>
 <li>
 Setting achievable goals for spa colleagues, to include both treatment and retail goals.
 </li>
 <li>
 Plan yearly Capex necessarily.
 </li>
 <li>
 Working closely with Director of Finance at all times.
 </li>
 <li>
 Support the Director of Finance in the hotel&rsquo;s overall financial performance.
 </li>
 <li>
 Control aspect of operational supplies and labor in the Spa &amp; Wellness.
 
 
 </li>
 </ul>
 Marketing
 
 
 <ul>
 <li>
 Develop Spa marketing plan and its activities together with the Director of Marketing Communications and be responsible for the execution of the plan.
 </li>
 <li>
 Responsible for the development of marketing strategies for the Spa &amp; Wellness department.
 </li>
 <li>
 Develop the yearly event calendar with the Director of Marketing Communications.
 </li>
 <li>
 Working closely with the Director of Marketing Communications and the Public Relations Manager.
 </li>
 <li>
 Ensure regular market research/studies are being conducted to understand the market trends within Qatar and internationally.
 </li>
 <li>
 Liaison with other Spa Directors in the group to develop attractive group promotions.
 </li>
 <li>
 Attend sales calls as and when is necessary.
 </li>
 <li>
 Development of marketing strategies for the female and male hair and beauty salons, and Spa and Fitness.
 
 
 </li>
 </ul>
 Human Resources
 
 
 <ul>
 <li>
 Perform annual performance reviews, encouraging and coaching the development of all the colleagues in the Spa &amp; Wellness division.
 </li>
 <li>
 Oversee the recruitment, induction, training development, appraisal and discipline of all spa &amp; wellness colleagues.
 </li>
 <li>
 Enforce a clear understanding of colleagues&rsquo; rules is in accordance with the MOHG Human Resources Policies.
 </li>
 <li>
 Will be responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in the Human Resources policy &amp; procedure guide.
 </li>
 <li>
 Interview prospective candidates for various positions in the Spa &amp; Wellness by following strict guidelines and criteria set up by Human Resource.
 </li>
 <li>
 Development of Human Resource strategy for recruitment and selection of colleagues.
 </li>
 <li>
 Career development programs for colleagues.
 </li>
 <li>
 Appropriate compensation and benefit packages for colleagues.
 </li>
 <li>
 Labor cost management.
 </li>
 <li>
 Community and sustainable programs.
 
 
 </li>
 </ul>
 Training
 
 
 <ul>
 <li>
 Signoff on all Departmental Learning Checklists completed by Departmental Trainers to ensure that standards and procedures have been understood.
 </li>
 <li>
 Pass on any learned knowledge from shows or training, thereby being an avenue for industry information.
 </li>
 <li>
 Ensure that SOP&rsquo;s are continuously updated for all spa &amp; wellness colleagues.
 </li>
 <li>
 Regular review of treatments and SOPs.
 </li>
 <li>
 Responsible for maintaining the high standard of treatment, service and attention to detail within the spa &amp; wellness.
 </li>
 <li>
 Meet with all new heads of departments by providing a tour of the spa and explain the philosophy and culture of the Spa.
 
 
 </li>
 </ul>
 Spa Operations
 
 
 <ul>
 <li>
 Responsible for the enforcement of all policies and objectives within the spa.
 </li>
 <li>
 Director of Spa &amp; Wellness to take reservations as and when is necessary.
 </li>
 <li>
 Dealing with dissatisfied or disgruntled guests.
 </li>
 <li>
 Responsible for motivating retail sales.
 </li>
 <li>
 Assuring that mistakes mentioned are corrected and discuss procedures that were performed correctly.
 </li>
 <li>
 Regular daily walkthroughs of the Spa and Wellness areas to review all Standards and Procedures and operational status of the Spa &amp; Wellness, including female and male salons.
 </li>
 <li>
 Reading through the many essentials e-mails that deal regarding spa, meetings, groups, and VIP&rsquo;s. Also, replying to guest, vendor, sales and colleague e-mails.
 
 
 </li>
 </ul>
 Engineering
 
 
 <ul>
 <li>
 Ensure all the Occupational Health and Safety Policies and Procedures are in compliance with the Safe, Sound &amp; Sustainable guidelines.
 </li>
 <li>
 Frequent checks of equipment and facilities to prevent loss of equipment due to negligence or wear and tear.
 
 
 </li>
 </ul>
 Departmental Meetings
 
 
 <ul>
 <li>
 Prepare and present bi-monthly meeting for all Spa &amp; Wellness colleagues. Minutes need to be provided to Human Resources and printed out to be available in the Spa office. Ensure that any colleagues, who were excused from the meeting, read the minutes. The following categories should also be discussed during this meeting: marketing, promotions, colleagues&rsquo; development, operations and finance.
 </li>
 <li>
 During briefings, ensure any issues are discussed and provide information of special attention guest and groups that may be in house.
 </li>
 <li>
 Review log of training completed by Departmental Trainers.
 </li>
 <li>
 Review monthly training schedules for all spa &amp; wellness colleagues.
 </li>
 <li>
 Attending relevant meetings organized by other Department Heads.
 </li>
 <li>
 Conduct weekly meeting with Spa Treatment Manager and Spa Operations Manager
 </li>
 <li>
 Conduct weekly MOD meeting to discuss any operational issues
 
 
 </li>
 </ul>
 Customer Relations
 
 
 <ul>
 <li>
 To deal with any problems, enquiries and complaints from spa &amp; wellness guests and potential guests.
 
 
 </li>
 </ul>
 Inventory
 
 
 <ul>
 <li>
 Review stock checks at the end of month for financial reports.
 </li>
 <li>
 Ensure that purchasing is aligned with budget.
 </li>
 <li>
 Product line selection with Spa Treatments Manager and Spa Operations Manager.
 </li>
 <li>
 Replacement of items due to wear and tear.
 
 
 </li>
 </ul>
 Planning and Preparation
 
 
 <ul>
 <li>
 Special guests and VIP&rsquo;s with special needs.
 </li>
 <li>
 It is essential to keep abreast of any developments in the spa &amp; wellness industry.
 </li>
 <li>
 Frequent competitor analysis is necessary.
 </li>
 <li>
 Strategic planning for assigned projects by organizing committees and following up with goals established on set time lines.
 </li>
 <li>
 Responsible for setting Spa&rsquo;s annual goals by January each year. Responsible for communicating this plan with Spa &amp; Wellness colleagues.
 </li>
 <li>
 On occasion, it is necessary to determine contingency plans when business is exposed to unusual factors such as war, poor economy or natural disasters.
 </li>
 <li>
 To prepare reports for the Hotel Manager for the need for new developments or changes to existing policies or objectives to keep abreast of market developments and new projects/services available.
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 Work with budget goals and spreadsheets by understanding desired service/retail percentages and overall cost management.
 
 
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 Manager on Duty
 
 
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 Responsible for the operations of the division and guest interactions.
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 Review treatments and notes in Spa Soft.
 
 
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 Events and Presentations
 
 
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 TV/Radio interviews.
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 Attends regular industry job fairs and local Spa colleague events regarding employment together with Spa Treatments Manager.
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 Attend tradeshows for products &amp; services in particular ISPA every year.
 
 
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 Our commitment to you
 
 
 
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 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
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 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
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 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
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Director of Spa & Wellness

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