assistant manager - talent business analyst - consulting (operations) - hyderabad Jobs in Hyderabad

assistant manager - talent business analyst - consulting (operations) - hyderabad

assistant manager- sales Jobs in Hyderabad

assistant manager- sales

assistant manager- sales operations Jobs in Hyderabad

assistant manager- sales operations

corporate sales manager Jobs in Hyderabad

corporate sales manager

hr business partner

partner success manager hyd

Swiggy

<div>
 
 Location:
 
 Employees will work from office and field all 5 days in a week.
 
 
 
 About The Team
 
 
 
 Swiggy Dineout is building India&rsquo;s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride!
 
 
 Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save upto 40% on their dining bills when they pay their restaurant bills using the dineout feature on the Swiggy app Using the Dineout feature on the Swiggy app, users can discover and avail the best deals and discounts at restaurants, cafes, bars, and pubs in their city. Users can search for their favourite restaurants based on various parameters such as cuisine, location, price range, and availability.
 
 
 For customers, our vision is to become their default app for all their dining-out occasions. We intend to do so by building a full stack solution for them to discover restaurants they might like, make a table reservation, make payment, and avail the best discounts/value across restaurants.For restaurants, our vision is to become their de facto platform of choice to grow their dine-in business. We aspire to do so by becoming the most cost-efficient marketing channel for them to build their brand, drive demand and acquire &amp; engage customers.
 
 
 
 Role Overview
 
 
 
 The Senior Account Manager / Partner Success Manager will own the post-sales relationship with restaurant partners, ensuring successful adoption, active usage, and measurable ROI. This role is critical in driving partner satisfaction, retention, and revenue growth by acting as a trusted growth advisor to restaurant partners.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Partner Onboarding &amp; Adoption:
 </li>
 <li>
 Own end-to-end post-sales onboarding of our product suite for assigned restaurant partners, including Digital Menu, CRM tools, reservations, and QR-based ordering.
 </li>
 <li>
 Coordinate product setup, POS integration, QR deployment, and account configuration (menu, floor plans, shifts, outlet details).
 </li>
 <li>
 Conduct structured product walkthroughs, demos, and staff training to ensure smooth go-live within defined timelines.
 </li>
 <li>
 Partner Success &amp; Relationship Management:
 </li>
 <li>
 Act as the single point of contact for restaurant partners in the city.
 </li>
 <li>
 Build strong, long-term relationships with owners, decision-makers, and outlet managers.
 </li>
 <li>
 Regularly engage partners through check-ins, reviews, and on-ground visits
 </li>
 <li>
 Driving ROI &amp; Business Growth:
 
 
 </li>
 </ul>
 Help restaurant partners translate
 
 product feature usage into measurable business outcomes
 
 , including:
 
 
 <ul>
 <li>
 Higher AOV / table value through upsell and cross-sell
 </li>
 <li>
 Improved repeat visits using CRM and targeted campaigns
 </li>
 <li>
 Better table utilization and demand shaping
 </li>
 <li>
 Reduced operational friction via QR-led ordering and billing
 
 
 </li>
 </ul>
 Track and communicate ROI metrics such as adoption depth, repeat rate uplift, campaign performance, and menu-led revenue impact.
 
 
 <ul>
 <li>
 Performance Monitoring &amp; Reviews:
 </li>
 <li>
 Conduct monthly/quarterly business reviews (MBRs/QBRs) with partners.
 </li>
 <li>
 Analyze partner performance data and recommend actionable improvements.
 </li>
 <li>
 Identify early warning signs of churn and proactively resolve issues
 </li>
 <li>
 Expansion &amp; Feature Adoption Support
 </li>
 <li>
 Identify opportunities to increase depth of usage across available product features.
 </li>
 <li>
 Train restaurant staff on new workflows and ensure adoption remains stable despite staff churn through repeat training and SOPs.
 </li>
 <li>
 Support expansion across multiple outlets by demonstrating value and best practices.
 </li>
 <li>
 Work closely with Sales and City teams to enable renewals and portfolio expansion through strong post-sales outcomes.
 </li>
 <li>
 Product Support &amp; Issue Resolution
 </li>
 <li>
 Act as first-level support for product-related queries and issues.
 </li>
 <li>
 Coordinate with Product, Tech, Ops, and Support teams to resolve bugs, integrations, and workflow challenges.
 </li>
 <li>
 Ensure minimal downtime and a smooth partner experience.
 </li>
 <li>
 Partner Feedback &amp; Continuous Improvement
 </li>
 <li>
 Act as the voice of restaurant partners by sharing structured feedback on product usability, gaps, and enhancement needs.
 </li>
 <li>
 Contribute inputs to improve product features, onboarding journeys, and partner-facing processes.
 
 
 </li>
 </ul>
 
 Key Success Metrics (KPIs)
 
 
 
 <ul>
 <li>
 Product Features adoption &amp; activation rate
 </li>
 <li>
 Partner retention and churn reduction
 </li>
 <li>
 Usage frequency of the features
 </li>
 <li>
 Partner ROI metrics and satisfaction (NPS)
 </li>
 <li>
 Revenue expansion from existing partners
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 
 Experience &amp; Qualifications:
 
 
 
 <ul>
 <li>
 4&ndash;7 years of experience in: Account Management, Customer Success, Partner Success, B2B relationship management, Prior experience in F&amp;B, hospitality, SaaS, CRM, POS, or restaurant-tech is highly preferred
 </li>
 <li>
 Experience managing city-level or portfolio-based accounts is a strong plus
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong stakeholder management and relationship-building skills
 </li>
 <li>
 Good understanding of business metrics, ROI, and growth levers
 </li>
 <li>
 Comfortable with data, dashboards, and performance reports
 </li>
 <li>
 Ability to train and influence non-tech restaurant owners and staff
 </li>
 <li>
 High ownership mindset with strong problem-solving abilities
 </li>
 <li>
 Excellent communication skills (local language + English preferred)
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business, Hospitality, Marketing, or a related field
 
 
 MBA or hospitality background is a plus but not mandatory
 
 
 
 Why This Role is Important
 
 
 
 <ul>
 <li>
 Directly impacts restaurant partner success and retention
 </li>
 <li>
 Plays a key role in scaling Dineout ecosystem
 </li>
 <li>
 Acts as the face of DineOut for partners at a city level.
 
 
 </li>
 </ul>
 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
</div>

Partner Success Manager(Hyd)

Amazon

<div>
 
 Description
 
 
 
 At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region.
 
 
 Key job responsibilities
 
 
 Managers and senior managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. As a subject matter expert, the HR Partner mentors and guides junior team members.
 
 
 <ul>
 <li>
 Performance Management: Support managers through complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues.
 </li>
 <li>
 Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks.
 </li>
 <li>
 HR General: Act as stewards of the employee experience and Amazon&rsquo;s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.
 </li>
 <li>
 Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups.
 
 
 </li>
 </ul>
 This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team&rsquo;s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources or related field
 </li>
 <li>
 3-5 years&rsquo; relevant experience in the areas of HR Partnering
 </li>
 <li>
 Strong HR acumen, including strong problem-solving skills, critical thinking and analysis
 </li>
 <li>
 Experience working in a highly matrixed organization.
 </li>
 <li>
 Ability to identify problems and drive appropriate solutions independently
 </li>
 <li>
 Proven track record of successfully partnering with senior-level stakeholders
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Master's degree in Human Resources or related field
 </li>
 <li>
 Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven
 </li>
 <li>
 Proven ability to prioritize, meet deadlines and make the best use of available resources
 </li>
 <li>
 Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations
 </li>
 <li>
 Coaching and consulting skills; Ability to work with and influence multiple stakeholders
 </li>
 <li>
 Experience developing and implementing country level or regional HR programs or initiatives
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI HYD 13 SEZ
 
 
 Job ID: A3127182
</div>

Subsidiary Operations Manager, M&A, Finance Operations

<div>
 
 Company Description
 
 
 
 
 WNS (Holdings) Limited (NYSE: WNS)
 
 , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.
 
 
 We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.
 
 
 
 Job Description
 
 
 
 Good Communication Skills (Written) Typing Speed of 25 WPM + 90% Accuracy. Should be able to work in Shifts. Should be ok to work from Office in HYD. No prior work experience required .Also, Preferably with experience in Shipping and Logistics / Back Office Understanding its nuances.
 
 
 
 Qualifications
 
 
 
 Graduate - any stream
 
 
 
 Additional Information
 
 
 
 Freshers can apply
</div>

Associate - Operations

<div>
 
 
 DESCRIPTION
 
 
 
 
 The Last Mile Analytics &amp; Quality Team is looking for Transportation Quality Specialist who will act as first level support for Last Mile team with multiple transportation services along with other operational issues and activities related to transportation process and optimization.
 
 
 Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination among multiple groups, so you get to experience a breadth of impact with various teams.
 
 
 The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. Must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to make sound judgments, work to improve the customer experience, and get the right things done.
 
 
 
 Roles And Responsibilities:
 
 
 
 <ul>
 <li>
 Fluency in Arabic.
 </li>
 <li>
 Minimum CEFR - B2+ / Bachelors in Language
 
 
 </li>
 </ul>
 
 This Includes, But Is Not Limited To:
 
 
 
 <ul>
 <li>
 Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions which may require listening to calls and transcribing text from call, email, chat, message, etc.
 </li>
 <li>
 Identify patterns emerging in the audits and contribute to process/program improvements
 </li>
 <li>
 Provide timely response to stakeholders on related tasks as per SOP and SLA
 </li>
 <li>
 Systematically escalate problems to the relevant owners/ teams according to process
 </li>
 <li>
 Maintain records of day to day work by updating trackers or workflow tools
 </li>
 <li>
 Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks
 </li>
 <li>
 Understand performance metrics for driving business goals
 </li>
 <li>
 Work in a collaborative environment and contribute to the growth of the respective team/program
 
 
 </li>
 </ul>
 Develop a global perspective and understand the nuances of various geographies that Amazon operates in.
 
 
 <ul>
 <li>
 Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational &ndash; changes based on business requirement)
 </li>
 <li>
 Weekly Off: Rotational two - consecutive day off (((it is a 5-day working week with 2 consecutive days off. The off days change based on business requirement)))
 </li>
 <li>
 Work from Office Role
 
 
 </li>
 </ul>
 Key job responsibilities
 
 
 
 Roles And Responsibilities:
 
 
 
 <ul>
 <li>
 Fluency in Arabic .
 </li>
 <li>
 Minimum CEFR - B2+ / Bachelors in Language
 
 
 </li>
 </ul>
 
 This Includes, But Is Not Limited To:
 
 
 
 <ul>
 <li>
 Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions which may require listening to calls and transcribing text from call, email, chat, message, etc.
 </li>
 <li>
 Identify patterns emerging in the audits and contribute to process/program improvements
 </li>
 <li>
 Provide timely response to stakeholders on related tasks as per SOP and SLA
 </li>
 <li>
 Systematically escalate problems to the relevant owners/ teams according to process
 </li>
 <li>
 Maintain records of day to day work by updating trackers or workflow tools
 </li>
 <li>
 Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks
 </li>
 <li>
 Understand performance metrics for driving business goals
 </li>
 <li>
 Work in a collaborative environment and contribute to the growth of the respective team/program
 
 
 </li>
 </ul>
 Develop a global perspective and understand the nuances of various geographies that Amazon operates in.
 
 
 
 
 BASIC QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Roles and Responsibilities:
 </li>
 <li>
 Fluency in Arabic.
 </li>
 <li>
 Minimum CEFR - B2+ / Bachelors in Language
 
 
 </li>
 </ul>
 
 
 PREFERRED QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions which may require listening to calls and transcribing text from call, email, chat, message, etc.
 </li>
 <li>
 </li>
 <li>
 Identify patterns emerging in the audits and contribute to process/program improvements
 </li>
 <li>
 </li>
 <li>
 Provide timely response to stakeholders on related tasks as per SOP and SLA
 </li>
 <li>
 </li>
 <li>
 Systematically escalate problems to the relevant owners/ teams according to process
 </li>
 <li>
 </li>
 <li>
 Maintain records of day to day work by updating trackers or workflow tools
 </li>
 <li>
 </li>
 <li>
 Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks
 </li>
 <li>
 </li>
 <li>
 Understand performance metrics for driving business goals
 </li>
 <li>
 </li>
 <li>
 Work in a collaborative environment and contribute to the growth of the respective team/program
 </li>
 <li>
 Develop a global perspective and understand the nuances of various geographies that Amazon operates in.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI HYD 13 SEZ
 
 
 Job ID: A3130492
</div>

Quality Specialist - Arabic

<div>
 
 Description
 
 
 
 Amazon's International Seller Services (ISS) org is seeking a Software Development Engineer to be part of an engineering team working on innovative products and tools to help 3P Sellers and Account Managers (AMs). 3P sellers WW register on Amazon and sell a large selection of products around the WW. AMs help onboard sellers into Amazon and help them grow their business. We are developing innovative products that leverage generative and agentic AI to transform workflows for AMs. Our aim is to help AMs in every aspect of their daily activities as they help sellers improve selection, grow and expand their business worldwide.
 
 
 Key job responsibilities
 
 
 You will be a critical part of a team of software engineers, building Seller and AM tools and transformative solutions powered by cloud computing and generative AI. This role offers an opportunity to work at the forefront of agentic AI and distributed systems, building new products and services from the ground up and enhancing existing tools.
 
 
 A day in the life
 
 
 In a typical day, you will be working with a team of engineers working on a variety of products ranging from AI Assistants for Sellers to register on Amazon, ensure their listings are compliant and adopt various programs to sell across markets. You will also be working on automating workflows for AMs, managing various tasks and automation. You will be working with Products Managers and AMs worldwide to create and execute a roadmap of compelling user experiences. A closer partnership with other engineering teams and applied science team will be very critical. You will be extremely curious about learning and incorporating the latest developments in generative AI to develop products that deliver agentic AI solutions.
 
 
 
 About The Team
 
 
 
 The team sits in Amazon's International Service Org that creates tools, products and agentic AI solutions for Seller and Account Managers worldwide. The products will include a mix of solutions that are common across Sellers in multiple countries and solutions customized for Sellers in each country.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of non-internship professional software development experience
 </li>
 <li>
 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
 </li>
 <li>
 Experience programming with at least one software programming language
 </li>
 <li>
 Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
 </li>
 <li>
 Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
 </li>
 <li>
 Bachelor's degree in computer science or equivalent
 </li>
 <li>
 Experience building generative AI and agentic AI solutions in a dynamic fast paced environment.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI HYD 13 SEZ
 
 
 Job ID: A3134846
</div>

Software Development Engineer

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