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Invisalign Experience Center

<div>
 
 🏥
 
 Clinic Overview:
 
 
 
 Join our dynamic and innovative team at the Invisalign Center on Jumeirah Beach Road! We are a state-of-the-art dental and aesthetic clinic committed to delivering exceptional patient care. As we continue to grow, we are seeking a happy, passionate, and skilled Receptionist to join our friendly team.
 
 
 
 
 
 🌈
 
 Position:
 
 Receptionist / Patient Care Coordinator
 
 
 
 
 
 🔍
 
 Job Description:
 
 
 
 The Invisalign Center is looking for a highly professional and presentable Receptionist to join our team. We seek candidates with a strong customer service orientation, preferably with experience in international or Western healthcare settings. You will manage patient appointments, inquiries, payments, and support the smooth daily operations of the clinic.
 
 
 
 
 
 🦷
 
 Role and Responsibilities:
 
 
 <ul>
 <li>
 Welcome patients and visitors, handling inquiries via phone and email.
 </li>
 <li>
 Schedule and manage appointments.
 </li>
 <li>
 Process patient payments and maintain accurate records.
 </li>
 <li>
 Ensure smooth coordination between departments and uphold clinic standards.
 </li>
 <li>
 Address patient concerns with professionalism and escalate issues when necessary.
 </li>
 </ul>
 
 
 
 
 👩&zwj;⚕️
 
 Requirements:
 
 
 <ul>
 <li>
 Experience in a receptionist or front desk role, preferably in healthcare or dental settings.
 </li>
 <li>
 Strong customer service skills with a friendly and approachable demeanor.
 </li>
 <li>
 Excellent communication skills in English; additional languages such as Chinese, Spanish, French, German, or Russian are a plus.
 </li>
 <li>
 Educated in or experienced with international or Western healthcare systems is preferred.
 </li>
 <li>
 Ability to multitask and work effectively in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 🌟
 
 Why Join Us:
 
 
 <ul>
 <li>
 Be part of a leading, innovative center with a diverse and professional team.
 </li>
 <li>
 Competitive salary and growth opportunities.
 </li>
 <li>
 Professional development opportunities.
 </li>
 <li>
 Collaborative and supportive team environment.
 </li>
 <li>
 Convenient location in the heart of Dubai.
 </li>
 </ul>
 
 
 
 
 📩
 
 How to Apply:
 
 
 
 Interested candidates can apply via LinkedIn.
 
 
 
 
 
 Join us in making a difference in oral healthcare! 🦷✨
 
</div>

Receptionist/Patient Care Coordinator

GHID

The Patient Coordinator cum Admin Assistant will be responsible for ensuring seamless patient engagement and coordination in our telehealth platform. They will serve as a key point of contact between patients and healthcare providers, ensuring that patients receive the care they need efficiently and with high levels of satisfaction. The ideal candidate will be organized, empathetic, and able to manage multiple tasks related to patient care and communication.Key Responsibilities:<ul><li>Patient Communication:</li><li>Serve as the primary point of contact for patients accessing telehealth services.</li><li>Assist patients in scheduling, rescheduling, or cancelling telehealth appointments.</li><li>Answer patient inquiries regarding telehealth services, appointments, and follow-up procedures.</li><li>Provide patients with pre-appointment instructions, such as technology setup or information about the telehealth platform.</li><li>Coordination and Documentation:</li><li>Coordinate with healthcare providers (physicians, nurses, therapists, etc.) to ensure smooth appointment scheduling.</li><li>Ensure patient records are up-to-date and accurately maintained in the telehealth system.</li><li>Assist with the preparation and distribution of necessary documentation for patient visits, including medical records and follow-up instructions.</li><li>Track patient progress and follow up with both patients and providers to ensure timely and appropriate care.</li><li>Support and Troubleshooting:</li><li>Provide basic technical support to patients who need assistance using the telehealth platform.</li><li>Troubleshoot any issues that patients may encounter during the telehealth visit (e.g., connectivity issues).</li><li>Patient Satisfaction and Feedback:</li><li>Gather and assess patient feedback to continuously improve patient experience.</li><li>Proactively follow up with patients post-consultation to ensure satisfaction and address any concerns or additional needs.</li><li>Patient Education:</li><li>Provide patients with relevant health education materials based on the consultation or healthcare provider's recommendations.</li><li>Assist patients with navigating additional services such as prescription refills, referrals, and lab results.</li><li>Compliance and Confidentiality:</li><li>Ensure compliance with all telehealth protocols and patient confidentiality policies (HIPAA or other relevant regulations).</li><li>Maintain awareness of healthcare regulations and best practices in telehealth.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in healthcare administration, nursing, or a related field preferred.</li><li>Experience:</li><li>2+ years of experience in a healthcare setting, patient coordination, or healthcare customer service.</li><li>Familiarity with telehealth platforms and electronic medical records (EMR) systems is a plus.</li><li>Skills:</li><li>Strong organizational and multitasking skills.</li><li>Excellent verbal and written communication abilities.</li><li>Proficiency in using digital communication tools, including video conferencing platforms.</li><li>Empathy and a patient-focused mindset.</li><li>Problem-solving skills and the ability to troubleshoot basic technical issues.</li></ul>We are shortlisting for candidates from Philippines. Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Patient Coordinator

Best Doc Home Healthcare

Salary: AED 2,500 &ndash; 3,500Job Description: Best DOC Home Healthcare is hiring 2 Patient Relationship Coordinators to support our growing team. The role involves coordinating patient care, ensuring smooth communication, and working closely with the operations team to deliver high-quality healthcare services at home.Responsibilities:<ul><li>Manage patient inquiries and coordinate bookings via phone, WhatsApp, and email.</li><li>Organize caregiver schedules and keep accurate records.</li><li>Ensure smooth task management and follow-up on pending actions.</li><li>Work collaboratively with the rest of the team to ensure seamless service delivery.</li><li>Provide excellent customer service in both Arabic and English.</li></ul>Requirements:<ul><li>Proficiency in Arabic and English (spoken &amp; written).</li><li>Strong memory, organizational skills, and task management abilities.</li><li>Team player with good interpersonal skills.</li><li>Previous experience in healthcare, customer service, or administration preferred.</li><li>Ability to work in a fast-paced environment.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthExperience:<ul><li>Healthcare: 1 year (Preferred)</li><li>coordinator or similar role?: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relationship Coordinator

NMC Health plc

<div>The post holder will always work within the scope of practice, putting the health, wellbeing and safety of their patient first as they assess, plan, implement and evaluate their needs.</div>
 <div><ul><li>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.
</li><li>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.
</li><li>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient&rsquo;s health or situation.
</li><li>Understand and analyse the assessment information and data.
</li><li>Determine actual and potential nursing diagnoses, problems, and issues.
</li><li>Define the predicted and expected outcomes of the patient&rsquo;s planned care.
</li><li>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.
</li><li>Record vital signs, recognize, address and escalate all abnormalities.
</li><li>Maintain and update technical and clinical skills related to nursing practice.
</li><li>Employ strategies to promote patients&rsquo; health and a safe environment.
</li><li>Understand different diagnostic tests and laboratory examinations.
</li><li>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.
</li><li>Prepare patients for medical examination and treatment.
</li><li>Administer medications and monitor patients for any side effects and reactions.
</li><li>Administer treatments such as IV fluids or blood products and monitor patients for any reactions.
</li><li>Provide wound care management.
</li><li>Assist in medical procedures invasive or non-invasive as needed.
</li><li>Facilitate the process of safe patient`s admission, transfer and discharge.</li></ul></div>
 <div>The post holder must
<ul><li>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.
</li><li>Manage their own professional re-licensure.
</li><li>Hold a valid American Heart Association Basic Life Support Provider card.
</li><li>Be willing to work across departments when necessary.
</li>Be able to communicate clearly and effectively in English (spoken and written) 
<li>
</li></ul>DESIRABLE: The post holder should have :
<ul><li>Evidenced ability to work as part of an inter-professional team.
</li><li>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.
</li></ul>Be able to communicate effectively in Arabic</div>

Registered Nurse - Outpatient Clinic

Trusted Doctors

Job description:Responsibilities:<ul><li>Manage patient interactions and inquiries with care and professionalism.</li><li>Build and maintain relationships with healthcare teams, labs, and support facilities.</li><li>Handle administrative tasks, including maintaining patient records, managing accounts, and preparing reports.</li><li>Ensure smooth communication between patients, families, and medical teams.</li><li>Monitor inventory and logistics to ensure adequate supplies.</li><li>Perform clerical duties, such as handling correspondence and organizing documents.</li></ul>Desired Candidate Profile:<ul><li>Bachelor&rsquo;s degree with at least 2 years of experience in customer care, customer service, or front-office roles in healthcare.</li><li>Excellent communication and interpersonal skills.</li><li>Customer-focused, service-oriented, and with a professional demeanor.</li><li>Strong telephone etiquette and multitasking abilities.</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>Tele sales: 2 years (Required)</li><li>Healthcare/Hospital: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthExperience:<ul><li>Telesales/customer service: 2 years (Required)</li></ul>

Telesales Executive

GluCare

<div>Location: Grove Mall, Al Barsha 2, Dubai, UAE
About GluCare
GluCare Integrated Diabetes Center is a tech-driven, patient-centric healthcare provider revolutionizing diabetes and chronic disease management. Our approach integrates digital health, AI-driven care, and personalized treatment plans, ensuring an exceptional patient experience. To support our commitment to excellence in patient care, we are looking for a Patient Affairs Specialist to manage front-desk operations, enhance patient interactions, support CRM management, and streamline administrative processes.
Job Summary
The Logistics Coordinator will be responsible for overseeing the smooth operation of supplies, vendor coordination, and basic facility management tasks to support patient care and clinic operations. This role plays a key part in ensuring a well-maintained environment aligned with GluCare&rsquo;s integrated care model. In addition, the coordinator will assist in events, service logistics, and operational readiness while ensuring flexibility in working hours and responsiveness during urgent situations.
Key Responsibilities
Logistics Responsibilities<ul>
<li>Monitor and manage inventory levels across clinical, caf&eacute;, and administrative areas; request and track restocking of supplies and consumables as needed.</li>
<li>Receive, unpack, verify, and properly store incoming supplies and shipments.</li>
<li>Maintain organized records of supply usage, purchase requests, and delivery documentation.</li>
<li>Coordinate with vendors for routine and ad-hoc service requirements, ensuring timely delivery and quality of goods or services.</li>
<li>Ensure on-site presence during maintenance visits, service work, or installations to oversee completion and communicate issues to relevant teams.</li>
<li>Provide coverage for logistics operations during absences or emergency situations to ensure continuity.</li>
<li>Support internal events, workshops, or wellness sessions with logistical arrangements and material setup.</li>
<li>Liaise with emergency services or contractors when facility-related incidents arise, demonstrating an understanding of basic facility and building management protocols.</li>
Follow and support all clinic policies on infection control, safety standards, and operational protocols. 
<li>
</li></ul>Facilities &amp; Operational Support<ul>
<li>Assist with minor facility coordination, including reporting maintenance needs and following up on work orders.</li>
<li>Work collaboratively with housekeeping, IT, and administrative teams to ensure operational efficiency across departments.</li>
<li>Support the delivery and setup of medical or non-medical equipment as needed.</li>
<li>Maintain cleanliness and order within storage and logistics areas.</li>
</ul>Understand, follow and support clinic&rsquo;s infection control programs
Requirements<ul><li>
High school diploma or equivalent; barista training or certification is a plus.</li><li>
1&ndash;2 years of experience as a barista or in a hospitality role, preferably in healthcare, or wellness.</li></ul><ul>
<li>Knowledge of food safety, cleanliness, and hygiene standards.</li>
<li>Experience in logistics, inventory, or administrative coordination is a plus.</li>
<li>Ability to prepare a range of beverages, including diabetic-friendly and wellness-focused drinks.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Friendly, patient-focused attitude with attention to detail.</li>
<li>Basic understanding of dietary needs for people with diabetes is a plus.</li>
<li>Fluency in English; knowledge of Arabic is an advantage.</li>
</ul>Additional Requirements<ul>
<li>Must be flexible with working hours and shift rotations, including occasional weekends or extended hours based on clinic needs.</li>
<li>Able to multitask, prioritize duties, and respond promptly to urgent logistical matters.</li>
<li>Demonstrates initiative, reliability, and a service-oriented mindset in a dynamic healthcare environment.</li></ul></div>

Barista/Logistics Coordinator

Ageless Medical Center

Supervise day-today activities of the Clinic and improve the process capability. Executes all operational processes in line with the Branch Manager and monitors effectiveness.<ul><li>Supervise and co-ordinate all activities with various departments and patients and their attendants</li><li>Responsible for supervising, preparation of duty schedule, daily assignment and other administrative task</li><li>Make, change or coordinate appointments for patients via email or telephone according to the coordination of care procedures, and confirming the appointments of the next day.</li><li>Actively manage patient complaints</li><li>Makes changes in staff as needed to accommodate patient volume</li><li>Supervise the work flow within the clinic including patient registration</li><li>Responsible for staff performance evaluation and continuous staff development and training programs</li><li>Overview and manage facility&rsquo;s Call Centre system and provide daily/weekly reports to the Branch Manager as and when needed</li><li>Manage front desk practice correspondence and administration</li><li>Ensure staff operate within company policy and procedure</li><li>Work towards achieving the best when it comes to the number of visits at the Centre</li><li>Establish communication with the patient and their attendants and get feedback about center visits, stay, and patient care and maintain a record of the same for evaluation</li><li>Act as a troubleshooter and investigator as and when required</li><li>Monitor all the reception staffs and get firsthand information</li><li>Take extra care of any VIP patient and keep the Branch Manager updated</li><li>Build and promote the image of the facility</li><li>Act as a coordinator between patient, doctor and administration department</li><li>Explain services available and need for the proper use of it</li><li>Be updated about the accepted insurance cards in the Clinic</li></ul>Arabic speaker preferred.Job Type: Full-time

Clinic Supervisor

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