patient relations executive

Wyga Ayurveda Private Limited

Position: Patient Relations Executive (PRE) &ndash; Ayurveda Organization: Wyga Ayurveda Location: Kochi, KeralaEducational Qualification<ul><li>BAMS (Bachelor of Ayurvedic Medicine and Surgery) &ndash; Mandatory</li><li>MHA (Master of Hospital Administration) &ndash; Preferred</li></ul>Experience<ul><li>2&ndash;5 years of experience in a similar role within Ayurveda hospitals, wellness centres, or healthcare institutions</li></ul>Key ResponsibilitiesPatient Interaction &amp; Relationship Management<ul><li>Act as the primary point of contact for patients from enquiry to discharge</li><li>Explain treatment plans, therapy procedures, and expected outcomes clearly to patients</li><li>Address patient concerns, feedback, and complaints in a professional and empathetic manner</li><li>Ensure high levels of patient satisfaction and service quality</li></ul>Clinical Coordination<ul><li>Coordinate between doctors, therapists, nursing staff, and front office teams</li><li>Assist doctors in patient counselling and treatment plan communication</li><li>Ensure smooth scheduling of consultations, therapies, and follow-ups</li></ul>Administrative &amp; Documentation Duties<ul><li>Maintain accurate patient records, treatment documentation, and billing coordination</li><li>Ensure compliance with hospital policies, SOPs, and quality standards</li><li>Support admissions, discharges, and insurance-related coordination if required</li></ul>Communication &amp; Language Support<ul><li>Communicate effectively with patients across diverse cultural and linguistic backgrounds</li><li>Provide translation and explanation support in Hindi, Malayalam, English, and other languages as required</li></ul>Systems &amp; Technology Usage<ul><li>Use Hospital Management Systems (HMS), MS Office, email, and other digital tools efficiently</li><li>Prepare reports, patient summaries, and MIS as required by management</li></ul>Skills &amp; Competencies<ul><li>Excellent verbal and written communication skills</li><li>Strong patient counselling and interpersonal abilities</li><li>Proficiency in computers, MS Office, HMS/CRM systems</li><li>Ability to multitask and manage patient flow efficiently</li><li>Professional appearance, empathy, and problem-solving mindset</li></ul>Preferred Candidate Profile<ul><li>Ayurveda doctor with strong people-management and communication skills</li><li>Multilingual (Hindi, Malayalam, English mandatory; additional languages an advantage)</li><li>Experience in premium wellness or hospital settings preferred</li><li>Service-oriented, organized, and patient-focused</li></ul>Job Type: Full-timePay: ₹15,000.00 - ₹35,000.00 per monthWork Location: In person

Patient Relation Executive (PRE)- Ayurvda

AIMS Digital Marketing

Job Description: We are looking for a courteous and professional Patient Relations Executive to join our healthcare team. Preference will be given to candidates with at least 1 year of experience in Doctor-on-call or telehealth services.Responsibilities:<ul><li>Communicate effectively with patients and provide necessary support</li><li>Coordinate appointments and follow-ups with medical staff</li><li>Handle patient inquiries and resolve issues</li><li>Enhance patient experience and ensure satisfaction</li></ul>Requirements:<ul><li>Fluency in English and Arabic language will be an added advantage.</li><li>Minimum 1 year experience in Doctor-on-Demand services</li><li>Strong communication skills and ability to work under pressure</li><li>Full-time &ndash; 12-hour shifts</li></ul>Benefits:<ul><li>Attractive incentives</li><li>Residency visa and flight ticket provided</li><li>One day off per week</li></ul>Job Type: Full-timePay: AED4,000.00 - AED4,500.00 per monthExperience:<ul><li>PRE: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Patient Relation Executive- Female

Cipaca healthcare pvt ltd

Roles &amp; Responsibilities &ndash; Customer Relationship Executive (Female Only)<ul><li>Handle patient inquiries and provide accurate information about healthcare services</li><li>Build and maintain strong relationships with patients and their attendants</li><li>Coordinate with doctors, nurses, and internal departments for smooth service delivery</li><li>Attend incoming calls, messages, and walk-in queries professionally</li><li>Assist patients with appointment scheduling, follow-ups, and feedback collection</li><li>Resolve patient complaints and escalate issues when required</li><li>Maintain customer records, reports, and documentation</li><li>Communicate effectively in multiple languages to support diverse patients</li><li>Ensure patient satisfaction and quality service delivery</li><li>Follow healthcare protocols, ethics, and confidentiality standards</li></ul>Eligibility:<ul><li>Female candidates only</li><li>Any Graduate</li><li>Knowledge of multiple languages preferred</li><li>Good communication and interpersonal skills</li></ul>Job Types: Full-time, Permanent, FresherPay: ₹12,000.00 - ₹17,000.00 per monthWork Location: In person

Customer Relationship Executive

amvi hospital

We are looking for Female PRE to work in a Maternity &amp; Fertility hospital located in Manikonda, Hyderabad. Minimum 2-3 years of experience is required in maternity hospital or Fertility (IVF) center.Key Responsibilities:<ul><li>Act as the primary patient coordination point for doctor, ensuring a smooth patient journey from consultation to treatment completion.</li><li>Accompany the doctor during OPD hours to understand treatment plans, next steps, and patient concerns.</li><li>Follow up with patients via calls/WhatsApp as advised by the doctor.</li><li>Coordinate appointments, investigations, procedures, admissions, and surgery dates in alignment with doctor schedules.</li><li>Provide basic explanation of treatment plans, timelines, and instructions as guided by the doctor (no medical advice).</li><li>Support financial counselling coordination and ensure patients clearly understand estimates and payment stages.</li><li>Ensure high patient satisfaction through polite communication, empathy, and prompt responses.</li><li>Act as a communication bridge between doctor, front desk, counsellors, and patients.</li><li>Provide daily and weekly follow-up status updates to management.</li></ul>Job Type: Full-timePay: ₹20,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Paid time off</li></ul>Experience:<ul><li>fertility or maternity hospital: 2 years (Required)</li></ul>Language:<ul><li>telugu, hindi, english (Required)</li></ul>Work Location: In person

hospital PRE female

Giridhar Eye Institute Kadavanthra

<ul><li>We are looking for a courteous and patient-oriented Guest Relations Executive to join the LASIK Department of our hospital. The ideal candidate will act as the primary point of contact for LASIK patients, ensuring a smooth, informative, and comfortable experience throughout their consultation, procedure, and follow-up visits. Prior hospital experience and strong communication skills are essential for this role.</li></ul>Key Responsibilities<ul><li>Welcome and assist patients and attendants visiting the LASIK department</li><li>Coordinate patient registration, appointment scheduling, and follow-ups</li><li>Handle patient inquiries related to LASIK procedures, schedules, and departmental services</li><li>Liaise with ophthalmologists, counselors, nurses, and administrative staff to ensure efficient patient flow</li><li>Manage inbound and outbound calls and maintain clear communication with patients</li><li>Ensure a high level of patient satisfaction through attentive guest relations</li><li>Maintain accurate patient records and ensure confidentiality at all times</li><li>Support front office and departmental administrative tasks as required</li></ul>Eligibility Criteria<ul><li>Educational Qualification: Graduate in any discipline</li><li>Experience: Minimum 2 years of experience in Guest Relations or Front Office roles within a hospital setting (mandatory)</li><li>Preferred Candidates: Female applicants</li></ul>Skills &amp; Competencies<ul><li>Excellent communication skills in Malayalam and English</li><li>Strong interpersonal, coordination, and customer service skills</li><li>Empathetic, professional, and well-groomed personality</li><li>Ability to multitask effectively in a fast-paced hospital environment</li><li>Working knowledge of computers and hospital management systems.</li></ul>Job Type: Full-timeWork Location: In person

Guest Relations Executive

MEDICO HIRE

We are looking for a courteous and patient-focused Patient Relation Executive to join our healthcare team in Begumpet, Hyderabad. The ideal candidate should have 1&ndash;2 years of experience in patient relations or front-office roles within a hospital or healthcare setting. Key Responsibilities<ul><li>Act as a primary point of contact for patients and their attendants.</li><li>Assist patients with registration, appointments, and inquiries.</li><li>Address patient concerns, complaints, and feedback in a professional manner.</li><li>Coordinate with doctors, nurses, and hospital departments to ensure smooth patient flow.</li><li>Provide information about hospital services, procedures, and policies.</li><li>Maintain accurate patient records and documentation.</li><li>Support patient satisfaction initiatives and service quality standards.</li></ul>Eligibility &amp; Requirements<ul><li>1&ndash;2 years of experience as a Patient Relation Executive or similar role.</li><li>Experience in a hospital or healthcare environment preferred.</li><li>Strong communication and interpersonal skills.</li><li>Empathetic, well-groomed, and customer-service oriented.</li><li>Basic computer knowledge and familiarity with hospital systems.</li></ul>AkashHR Managerakash@medicohire.com || 90 637 637 34Job Types: Full-time, PermanentPay: ₹15,000.00 - ₹20,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Patient Relation Executive

Star Hospitals

Contact Number - 7892006386An HR Executive in a hospital manages core HR functions like recruitment (sourcing, interviewing clinical &amp; non-clinical staff), employee relations (grievances, culture), performance management, compensation &amp; benefits, and ensuring legal compliance with healthcare labor laws, all while aligning HR strategies with the hospital's patient care goals, focusing on engagement, development, and maintaining a positive, compliant environment for doctors, nurses, and support staff. Key Responsibilities<ul><li>Recruitment &amp; Onboarding: Manage hiring for various roles (nurses, doctors, admin), coordinate interviews, and onboard new hires effectively.</li><li>Employee Relations: Serve as a liaison, resolve conflicts, address grievances, and foster a positive work environment.</li><li>Compliance: Ensure adherence to labor laws, hospital policies, and healthcare regulations.</li><li>Performance Management: Oversee performance appraisals, development plans, and high-performance culture.</li><li>Compensation &amp; Benefits: Administer payroll, benefits, and maintain fair pay structures.</li><li>Training &amp; Development: Develop programs to enhance staff skills, especially clinical competencies and professional growth.</li><li>HR Strategy: Implement HR initiatives that support the hospital's overall mission and growth.</li><li>Record Keeping: Maintain accurate employee data, records, and prepare HR reports.</li></ul>Job Type: Full-timePay: ₹18,000.00 - ₹20,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

HR Executive

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