sales coordinator

customer service officer Jobs in Abu Dhabi

customer service officer

procurement coordinator Jobs in Abu Dhabi

procurement coordinator

project coordinator

qc coordinator

patient services coordinator

Ferticlinic Fertilization Centre - Ras Al Khaimah

FertiClinic Fertilization Centre in Abu Dhabi is seeking a female Patient Coordinator who speaks Arabic fluently.Requirements:<ul><li>Female candidate</li><li>Fluent in Arabic (verbal and written)</li><li>Minimum 2 years of prior experience in a healthcare facility in Abu Dhabi.</li><li>Available to join immediately</li></ul>Responsibilities:1. Patient Communication and Liaison<ul><li>Serve as the primary contact for all patient communications</li><li>Provide patients with detailed information regarding services, treatment plans, appointments, and payment options.</li><li>Communicate clearly with empathy, confidentiality, and professionalism at all times</li></ul>2. Appointment and Schedule Coordination<ul><li>Manage daily and weekly appointment of the patient.</li><li>Ensure real-time updates of cancellations, reschedules, or emergencies in the scheduling system.</li><li>Liaise with the reception, nursing, and medical records teams to maintain synchronized operations.</li></ul>3. Treatment Workflow Management<ul><li>Oversee the patient journey from registration to post-procedure follow-up.</li><li>Ensure that all necessary investigations, consent forms, and financial clearances are completed before each treatment stage.</li><li>Prepare daily patient lists for doctors.</li></ul>4. Documentation and Record keeping<ul><li>Ensure all consents and medical forms are correctly filled, signed, and uploaded to the EMR.</li><li>Maintain digital and paper records as per DOH and JCI confidentiality standards.</li><li>Verify ID and patient details prior to any treatment or specimen handling.</li></ul>5. Communication with Multidisciplinary Teams<ul><li>Coordinate between physicians, embryologists, nurses, and administrative staff to ensure timely handovers.</li></ul>6. Data Protection and Compliance<ul><li>Adhere strictly to DOH, JCI, and internal FertiClinic confidentiality and consent standards.</li></ul>Job Type: Full-time

Patient Coordinator (Female-Arabic Speaking)

NMC Health plc

<div>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.</div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li></ul>Ensure billing practices comply with legal and insurance requirements</div>
 <div>College Degree/Diploma - Any discipline or related fields.
Strong interpersonal, verbal and written communication skills
Strong analytical and problem-solving skills
Excellent command of oral and written English. Arabic language desirable but not essential.
Ability to think critically and maintain a high level of confidentiality.
Proficiency in MS office</div>

Patient Admin Executive

<div>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.</div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li></ul>Ensure operations are carried out uniformly according to the hospital policies and procedures.
<ul><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li></ul>Ensure billing practices comply with legal and insurance requirements</div>
 <div>College Degree/ Diploma - Any discipline or related fields.
Strong interpersonal, verbal and written communication skills.
Strong analytical and problem-solving skills
Ability to think critically and maintain a high level of confidentiality
Proficiency in MS office.</div>

Patient Admin Executive - UAE National

Al Taie Center for Laparoscopic and Bariatric Surgery

Al Taie Primary Health Care Center is seeking a professional and friendly Arabic-speaking Medical Receptionist to manage front desk operations and ensure excellent patient service. The ideal candidate will be the first point of contact for patients and visitors and will play a key role in maintaining smooth daily clinic operations.Key Responsibilities<ul><li>Greet patients and visitors in a courteous and professional manner.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Register patients and update personal and medical information accurately.</li><li>Answer phone calls, respond to inquiries, and direct calls appropriately.</li><li>Verify patient insurance details and eligibility when required.</li><li>Manage patient check-in and check-out process efficiently.</li><li>Handle billing support, invoices, and payment coordination as per clinic policy.</li><li>Maintain organized patient records and ensure confidentiality at all times.</li><li>Coordinate with nurses and doctors regarding patient flow and scheduling.</li><li>Maintain cleanliness and organization of the reception area.</li><li>Follow clinic policies, DOH regulations, and customer service standards.</li></ul>Qualifications &amp; Requirements<ul><li>High School Diploma or Bachelor&rsquo;s Degree in Administration or a related field (preferred).</li><li>Minimum 1&ndash;2 years of experience as a Medical Receptionist or in a healthcare setting.</li><li>Fluent in Arabic and English &ndash; Mandatory.</li><li>Strong computer skills (EMR systems, MS Office).</li><li>Excellent communication and interpersonal skills.</li><li>Good organizational and multitasking abilities.</li><li>Professional appearance and positive attitude.</li><li>Knowledge of medical terminology and insurance processes is an advantage.</li></ul>Skills &amp; Competencies<ul><li>Excellent customer service</li><li>Strong verbal and written communication</li><li>Time management and organization</li><li>Attention to detail</li><li>Patient confidentiality and professionalism</li></ul>Work Environment<ul><li>Primary Health Care Clinical Setting</li><li>Front desk and administrative work</li><li>Fast-paced, patient-focused environment</li><li>Shift-based schedule</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you speak Arabic?</li><li>Do you have your own visa?</li></ul>

Medical Receptionist (Arabic)

Quality Excel Health Care

Job description:Admin Coordinator's Role- Screening and directing calls; managing calendars, meeting and event arrangements- Maintains inventory of supplies, stationeries and other office requirements- Provides excellent customer service to all clients, colleagues, applicants and visitors of the company- Create, update and coordinate drivers&rsquo; weekly schedule- Assists any business trip requirements and any other travel arrangements- Prepares business correspondence and other documentations in both Arabic and English- Maintains and coordinate with vendors and suppliers (i.e. housekeeping, pest control and waste management)- Participate in drafting marketing strategies- Contribute ideas and content for the company's brochures, social media platforms and other marketing needsPatient Coordinator's Role- Receive potential client calls, emails and inquiries with regard to Al Joud Health Care services- Schedule patient assessment and coordination with Multi-disciplinary Care Team- Communicate with clients all the required medical documentations to ensure proper documents for submission to insurance personnel- Coordinate with the medical department (Nursing or Rehabilitation) on staff schedule and staff orientation to clients once approved by DAMAN- Maintain relationship and communication to the client- Receive client-staff commendation and complaints- Practice professional work etiquette and customer service while coordinating with clients and other personnel inquiresRequirements to Fulfill these Roles- Extensive office software skills, internet research abilities and strong communication skills in Arabic and English- Strong personal and professional ethics and sensitivity to the company's confidential mattersJob Types: Full-time, PermanentJob Type: Full-timePay: AED3,500.00 - AED4,500.00 per month

Admin / Patient Coordinator - Fluent in Arabic (Written and Spoken)

Dr Firas Dental & Orthodontic Center

This role will be responsible for acting as the intermediary between patients and various insurance company for the dental services offered by the facility. This role will also be responsible for verifying patient health insurance benefits, communicating with patients, and processing insurance payments.A. Administration<ul><li>Document and update all services rendered to patient&rsquo;s file</li><li>Provide updated list of approved patients via Dok32 to reception and dentist to call and schedule appointments</li><li>Accurate communication to patients and dentist departments in regards to queries for insurance policy, coverage and limit</li><li>Create monthly reports for the Medical Director and Dental department such as: no. of approved cases, upcoming appointments, remaining appointments, and total cases rendered</li><li>Fill reimbursement forms if required for uncovered insurance policies holders</li></ul>B. Medical Insurance<ul><li>Ensure proper documentation of patient&rsquo;s file for any dental procedure that requires prior-approval request</li><li>Use implemented system to claim pre-approved cases upon completion of planning from treating dentist on a daily basis.</li><li>Follow the designated procedures to ensure approval of claims and prevent denied claims</li><li>Coordinate and inform treating dentist for any incorrect clinical note such as the diagnose, procedure code, tooth number and time of treatment.</li><li>Update the reception and dental department for approved claims in order to schedule appointments</li><li>Coordinate with cashier to ensure accurate and updated insurance card details before the patients meets the treating dentist</li><li>In cases for denied claims, conduct follow-ups with insurance companies and inquire for justification on denied claims</li><li>Re-submit denied claims upon reviewing denial code received from insurance companies</li><li>In cases of re-denied claims, consult with the treating dentist and the Chief Medical Officer for appropriate action</li><li>Update patient file for final denied claims and inform the treating dentist and patient accordingly</li><li>Bill daily rendered procedures and prepare submission to covered insurance companies and self-paid patients</li><li>Adhere to task given by the Chief Medical officer</li></ul>Qualifications:<ul><li>With at least 2 years of experience as an Insurance Coordinator in Dental field</li><li>Ability to work in a pressurized work environment</li><li>Knowledge in using Dental EMR is a plus</li></ul>Job Type: Full-time

Insurance Coordinator (Dental)

Skills Hub Recruitment Solutions

Location: Abu Dhabi, United Arab EmiratesJob Type: Full-time, Permanent About Us: Skills Hub Recruitment is excited to partner with a leading healthcare provider in Abu Dhabi, known for its unwavering commitment to providing patient-focused care. We are currently seeking a dedicated and detail-oriented Case Coordinator to join their passionate healthcare team. If you're driven by the opportunity to coordinate patient care, work closely with multidisciplinary teams, and ensure smooth healthcare delivery, this is the perfect role for you to make a real difference. Key Responsibilities: Case Management:<ul><li>Oversee and manage the case coordination process, ensuring timely, high-quality healthcare delivery. Collaborate with healthcare professionals to develop and implement customized care plans for patients.</li><li>Serve as a liaison between patients, families, and healthcare providers, ensuring that patient needs are met and their voices are heard throughout the care journey.</li></ul>Coordination of Care:<ul><li>Facilitate communication and cooperation between healthcare team members to ensure a seamless flow of appointments, tests, and consultations, maintaining continuity in patient care.</li></ul>Documentation:<ul><li>Keep accurate and detailed records of patient information, including assessments, care plans, and other critical documentation. Ensure all documentation is in compliance with healthcare regulations and organizational guidelines.</li></ul>Resource Management:<ul><li>Optimize the use of healthcare services and resources, aiming for cost-effective and efficient care delivery. Assist in identifying and utilizing community resources and support services as needed.</li><li>Educate patients and their families on medical conditions, treatment plans, and available resources, reinforcing guidance and recommendations provided by healthcare providers.</li></ul>Quality Improvement:<ul><li>Participate in ongoing quality improvement initiatives, contributing to case reviews and helping implement changes that improve the efficiency and effectiveness of care coordination.</li></ul>Crisis Management:<ul><li>Respond to crisis situations in a calm and effective manner, coordinating with the healthcare team to address challenges affecting patient care.</li></ul> Qualifications: <ul><li>Education: A Bachelors degree in Healthcare Administration, Nursing, Social Work, or a related field.</li><li>Experience: Minimum of 2 years of experience in case coordination or a similar healthcare role (e.g., Homecare, Hospitals, Medical Centers, or Clinics).</li><li>Regulatory Knowledge: Familiarity with healthcare regulations and compliance standards.</li><li>Language: Fluency in both Arabic and English (written and spoken).</li><li>Availability: Candidates must be immediately available to join the team.</li></ul> Required Skills: <ul><li>Communication: Strong verbal and written communication skills, with the ability to engage effectively with patients, families, and healthcare professionals.</li><li>Interpersonal Skills: Ability to establish and maintain positive relationships with patients and the healthcare team.</li><li>Organizational Skills: Excellent organizational abilities to handle multiple tasks, maintain detailed documentation, and manage time efficiently.</li><li>Problem-Solving: Analytical thinking to address challenges in patient care and develop effective solutions.</li><li>Team Collaboration: Ability to work cooperatively with healthcare professionals and staff to create a supportive, positive work environment.</li></ul> About Skills Hub: Skills Hub is an innovative online recruitment platform based in Abu Dhabi, connecting talented individuals with leading employers. We leverage cutting-edge algorithms and personalized job-matching technology to streamline the job search process, helping job seekers find the ideal career opportunities. Whether you are a recent graduate or a seasoned professional, Skills Hub supports you in taking the next step in your career. How to Apply: If you are passionate about making a positive impact in healthcare and meet the qualifications, we encourage you to apply immediately. We look forward to hearing from you!

Case Coordinator

Explore 1142+ Patient services coordinator in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.