project coordinator

patient services coordinator

AL ZAABI GROUP

Job Summary:We are looking for a professional and patient-focused Healthcare Receptionist to manage front desk operations in a medical facility. The ideal candidate should have experience in patient handling, registration, and insurance coordination within a clinic or hospital in the UAE.Key Responsibilities:<ul><li>Greet and assist patients in a courteous and professional manner</li><li>Handle patient registration, appointment scheduling, and check-in/check-out processes</li><li>Manage incoming calls, inquiries, and follow-ups</li><li>Verify patient details and maintain accurate records in the system</li><li>Coordinate with doctors, nurses, and other departments for smooth patient flow</li><li>Handle insurance verification, approvals, and basic billing coordination</li><li>Maintain confidentiality of patient information as per healthcare regulations</li><li>Ensure the reception area is organized and welcoming</li><li>Support administrative tasks and documentation as required</li></ul>Requirements:<ul><li>Minimum 2+ years of experience in a healthcare setting (clinic/hospital) in UAE</li><li>Familiarity with insurance processes and approvals</li><li>Experience with EMR/HIS systems</li><li>Strong communication and interpersonal skills</li><li>Good organizational and multitasking abilities</li><li>Professional appearance and customer-focused attitude</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthWork Location: In person

Healthcare Receptionist

Smart Research System

Emirati Nationals Only &ndash; Patient Access RepresentativeJob Title: Patient Access Representative Section: Patient Access || Office of Access ManagementRole SummaryThe Patient Access Representative is responsible for welcoming patients and supporting registration, scheduling, and admission processes. The role ensures accurate data entry, smooth patient flow, and a positive patient experience across all access points.Key Responsibilities<ul><li>Register and admit patients, schedule appointments, and manage patient check‑in</li><li>Verify patient details and insurance eligibility</li><li>Coordinate with clinical and administrative teams to ensure smooth patient flow</li><li>Maintain accurate and confidential patient records in hospital systems</li><li>Provide high‑quality, culturally sensitive customer service</li></ul>Requirements<ul><li>UAE National (mandatory &ndash; Emiratisation role)</li><li>Strong Arabic and English communication skills</li><li>Customer service or patient‑facing experience preferred</li><li>Basic computer skills and ability to learn hospital systems</li><li>Professional, detail‑oriented, and patient‑focused</li></ul>Pay: AED6,500.00 - AED10,000.00 per monthWork Location: In person

Patient Access Representative - UAE Nationals/Emirati

Beijing Well-being Acupuncture Therapy Center

<ul><li>Greet and assist patients in a professional and friendly manner</li><li>Handle patient registration, appointment booking, and follow-ups</li><li>Answer phone calls, emails, and inquiries promptly</li><li>Maintain patient records and ensure confidentiality</li><li>Manage billing, invoices, and basic cash handling</li><li>Oversee daily front desk operations and ensure smooth workflow</li><li>Supervise reception staff and support team</li><li>Prepare duty rosters and manage shift schedules</li><li>Ensure staff punctuality, grooming, and discipline</li><li>Train new employees on clinic procedures and systems</li><li>Ensure high-quality patient service and satisfaction</li><li>Handle patient complaints and resolve issues professionally</li><li>Coordinate with doctors, nurses, and other departments for appointments and treatments</li><li>Monitor patient waiting time and improve service efficiency</li><li>Maintain clinic records, reports, and documentation</li><li>Ensure compliance with clinic policies and UAE healthcare regulations</li><li>Coordinate with management for operational updates</li><li>Monitor stock of reception supplies (forms, stationery, etc.)</li><li>Ensure adherence to Abu Dhabi healthcare authority (DOH) guidelines</li><li>Prepare daily/weekly reports (appointments, patient flow, revenue summary)</li><li>Assist during audits and inspections</li></ul>Job Type: PermanentPay: AED7,000.00 - AED9,000.00 per monthApplication Question(s):<ul><li>do you speak arabic?</li></ul>Experience:<ul><li>Clinical: 3 years (Required)</li></ul>Work Location: In person

Clinic Supervisor cum Receptionist

NMC Health plc

<div><ul><li>Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures.
</li><li>Provide non-interventional assistance to licensed healthcare professionals during medical examinations and treatments (eg. chaperoning, consumable/room preparation and turn around)
</li><li>When trained and competent, perform basic patient care tasks, such as helping with mobility, bed making and personal hygiene, all at the instruction and supervision of the licensed healthcare professional.
</li><li>When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.
</li><li>Manage patient records, updating information and ensuring confidentiality and data protection.
</li><li>Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls
</li><li>Monitor inventory of medical supplies and restock as needed.
</li><li>Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.
</li><li>Adhere to all safety, health, and infection control procedures.
</li><li>Speak up, if something isn't right.
</li><li>Maintain awareness of and comply with, the NMC Policies and Procedures
</li><li>Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required
</li><li>Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice
</li><li>Support in the escort of patients within and between departments
</li><li>Transport patient specimens in accordance to NMC Policy.
</li><li>Strictly adhere to the regulator Scope of Practice.
</li><li>Escalate and raise concerns using the incident reporting system.
</li></ul>Infection Prevention and Control (IPC):
<ul><li>IPC is everyone&rsquo;s responsibility. All staff are required to read and implement the NMC IPC Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.
</li><li>The strictest hand hygiene compliance encompassing, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.
</li></ul>Occupational Safety and Health Management Systems (OSHMS)
<ul><li>Comply with OSHMS instructions, policies and safe working procedures
</li><li>Use of appropriate personal protective equipment and safety systems.
</li><li>Be familiar with emergency and evacuation procedures
</li><li>Not willfully or recklessly endanger anyone&rsquo;s health and safety
</li><li>Assist with the preparation of risk assessments
</li><li>Report OSH Hazards, incidents, Near misses and issues
</li><li>Reduce, Reuse, Recycling of waste as much as possible
</li><li>Attend all OSH Trainings, awareness programs and mock drills.
</li></ul>Participates in the OSHMS audits, inspections, ensuring standards are maintained</div>
 <div><ul><li>Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures.
</li><li>Provide non-interventional assistance to licensed healthcare professionals during medical examinations and treatments (eg. chaperoning, consumable/room preparation and turn around)
</li><li>When trained and competent, perform basic patient care tasks, such as helping with mobility, bed making and personal hygiene, all at the instruction and supervision of the licensed healthcare professional.
</li><li>When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.
</li><li>Manage patient records, updating information and ensuring confidentiality and data protection.
</li><li>Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls
</li><li>Monitor inventory of medical supplies and restock as needed.
</li><li>Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.
</li><li>Adhere to all safety, health, and infection control procedures.
</li><li>Speak up, if something isn't right.
</li><li>Maintain awareness of and comply with, the NMC Policies and Procedures
</li><li>Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required
</li><li>Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice
</li><li>Support in the escort of patients within and between departments
</li><li>Transport patient specimens in accordance to NMC Policy.
</li><li>Strictly adhere to the regulator Scope of Practice.
</li><li>Escalate and raise concerns using the incident reporting system.
</li></ul>Infection Prevention and Control (IPC):
<ul><li>IPC is everyone&rsquo;s responsibility. All staff are required to read and implement the NMC IPC Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.
</li><li>The strictest hand hygiene compliance encompassing, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.
</li></ul>Occupational Safety and Health Management Systems (OSHMS)
<ul><li>Comply with OSHMS instructions, policies and safe working procedures
</li><li>Use of appropriate personal protective equipment and safety systems.
</li><li>Be familiar with emergency and evacuation procedures
</li><li>Not willfully or recklessly endanger anyone&rsquo;s health and safety
</li><li>Assist with the preparation of risk assessments
</li><li>Report OSH Hazards, incidents, Near misses and issues
</li><li>Reduce, Reuse, Recycling of waste as much as possible
</li><li>Attend all OSH Trainings, awareness programs and mock drills.
</li></ul>Participates in the OSHMS audits, inspections, ensuring standards are maintained</div>
 <div><div><div><div><div>Education and Certification
<ul><li>High school diploma or equivalent (some employers may require additional certification or training) 
</li></ul>Knowledge and Skills
<ul><li>Knowledge of basic clinical procedures and healthcare practices.
</li><li>Ability to use medical equipment and understand safety protocols.
</li><li>Strong communication skills for interacting with patients, families, and healthcare staff.
</li><li>Organizational skills for managing records and scheduling appointments.
</li><li>Attention to detail and the ability to follow clinical instructions accurately.
</li><li>Basic IT skills for handling medical software and patient databases.
</li>Physical stamina for assisting with patient care and clinical tasks. 
<li>
</li></ul>Experience
<ul><li>1 year experience in relevant role of healthcare experience in UAE will be an advantage</li></ul></div></div></div></div></div>

Clinical Assistant

Three Dimension Physical Performance

<div><div>Job Details:</div><ul><li>
Greet patients &amp; manage front desk operations.</li><li>
Schedule appointments &amp; update EMR records.</li><li>
Process insurance claims &amp; handle billing.</li><li>
Answer calls and assist patients professionally.</li><li>
Experience in a clinic/hospital front desk role.</li><li>
Knowledge of EMR systems &amp; medical billing.</li><li>
Good English (Arabic is a plus).</li><li>
Professional, organized, and tech-savvy.</li></ul><div> 
Immediate joiners.</div></div>

Receptionist

Xoom Delivery Services

XOOM DELIVERY SERVICES LLC WE ARE HIRING &ndash; FLEET COORDINATOR (ABU DHABI)We are looking for a highly driven and experienced Fleet Coordinator to manage and scale operations in Abu Dhabi. If you have a strong background in handling delivery projects and manpower, this is your opportunity to grow with one of the fastest-growing logistics companies in the UAE.Location: Abu Dhabi Position: Fleet CoordinatorKey Responsibilities:<ul><li>Actively manage and hire riders and drivers to meet operational targets</li><li>Handle day-to-day fleet operations and ensure optimal manpower utilization</li><li>Manage and coordinate projects such as Noon Food, Keeta, Carrefour, etc.</li><li>Monitor performance, attendance, and compliance of Delivery Associates (DAs)</li><li>Ensure timely resolution of operational issues and maintain service standards</li><li>Mentor and guide team members to achieve operational efficiency</li></ul>Requirements:<ul><li>Minimum 3 years of experience in fleet or logistics operations</li><li>Proven experience handling major delivery platforms (Noon, Keeta, Carrefour, etc.)</li><li>Strong leadership and team management skills</li><li>Ability to work under pressure and meet strict deadlines</li><li>Must be willing to relocate to Abu Dhabi</li><li>Good communication skills (English &amp; Hindi preferred)</li></ul>What We Offer:<ul><li>Competitive Salary Package</li><li>Employment Visa</li><li>Medical Insurance</li><li>Performance-Based Incentives</li><li>Career Growth Opportunities within the organization</li><li>Work with a fast-growing and professional operations team</li></ul>If you know how to build, manage, and control a fleet &mdash; we want you. Apply Now: Kailash@xoom.aeWork Location: In person

Fleet Coordinator

Abu Dhabi ports

<div>The Fleet Management Coordinator and Driver is responsible for coordinating between divisions, managing data entry, and ensuring the effective allocation, tracking, and compliance of the AD Ports Group vehicle fleet. In addition to administrative duties, this role involves active driving responsibilities, including the delivery of items across various locations. The coordinator acts as the primary focal point for drivers and division heads, ensuring strict adherence to the AD Ports Group Vehicle Allocation Policy. They promote sustainability, operational excellence, and responsible resource management by monitoring vehicle usage, maintaining accurate records, ensuring the physical neatness of the fleet, and fairly distributing the workload among all drivers.</div>
 <div><div><div>Responsibilities: Driving &amp; Delivery Operations 
 
A core component of this role involves working directly as a driver to support operational needs. The coordinator is responsible for the safe and timely delivery of items, documents, and personnel across AD Ports Group locations. They must ensure that all driving activities strictly adhere to UAE traffic laws and internal safety regulations. Maintaining the physical neatness, cleanliness, and overall presentation of the assigned vehicles is a mandatory daily responsibility, ensuring the fleet reflects the professional standards of the organization. 
 
Workload Distribution &amp; Driver Scheduling 
 
The coordinator is tasked with effectively distributing the daily workload among the driving team. This includes scheduling trips, assigning delivery routes, and allocating tasks fairly to ensure optimal operational coverage across all divisions. They must balance the workload to prevent driver fatigue, minimize vehicle underutilization, and ensure that all divisional requests are met promptly and efficiently. Regular review of task assignments and driver availability ensures that no single driver is overburdened while maintaining uninterrupted service across the organization. 
 
Pool Car Log Recording &amp; Focal Point Coordination 
 
The coordinator is responsible for recording and maintaining comprehensive vehicle logs for all pool cars. This includes tracking daily usage, mileage, trip purposes, and driver assignments for every pool vehicle in the fleet. Furthermore, the coordinator must actively collaborate and coordinate with other departmental focal points across the organization to ensure that the logbooks for all vehicles are consistently updated, accurate, and fully aligned with the central GSD records. Regular follow-ups with focal points are required to verify that no entries are missing, that all discrepancies are resolved promptly, and that the logbook data is ready for audit at any time. 
 
Fleet Coordination &amp; Compliance 
 
The coordinator ensures vehicles are allocated based on operational justification and approved entitlement categories, preventing unauthorized upgrades or changes without formal justification. They enforce the AD Ports Group Vehicle Allocation Policy, ensuring vehicles are used exclusively for official duties and personal use is strictly prohibited unless explicitly authorized. Furthermore, they monitor and enforce the daily return policy, ensuring all ADPG vehicles are parked at designated office or port locations after business hours. They also manage exceptions for overnight home parking under the Delegation of Authority ( DoA ). Actively monitoring and reporting instances of vehicle misuse &mdash; including unauthorized drivers, GPS tampering, parking violations, fuel card misuse, unreported damages, maintenance neglect, and underutilization &mdash; is a critical part of this role. 
 
Division Coordination &amp; Communication 
 
The coordinator acts as a seamless liaison between different divisions and the General Services Department to ensure operational needs are met efficiently. They brief all vehicle users and drivers on updated policy requirements, proper usage guidelines, and disciplinary consequences for non-compliance. In addition, they serve as the first point of contact for drivers experiencing emergencies after hours, providing guidance and escalating issues to the GSD as necessary. 
 
Data Entry &amp; Record Keeping 
 
Ensuring mandatory recordkeeping for accountability and audit readiness is a primary duty. The coordinator verifies and maintains records of valid UAE Driver Licenses, Emirates IDs (EID), and official AD Ports Group Employee IDs for all assigned users. They maintain regular documentation of vehicle usage, mileage, and trips, keeping written justification records for any underutilized vehicles. Documenting all scheduled and unscheduled service records ensures vehicles adhere to service intervals. They also ensure immediate reporting and documentation of all vehicle damages, fines, accidents, or irregularities. Utilizing standard compliance tracking templates, they monitor vehicle info, documentation status, maintenance schedules, and parking/usage compliance.</div></div></div>
 <div>Qualifications: High School Diploma or equivalent. Valid UAE Driving License. 
 
Experience 
 
Proven experience as a driver, fleet coordinator, logistics assistant, or in a similar administrative/delivery role. Experience working within a corporate or industrial environment, preferably within the UAE.</div>

Coordinator - Fleet Management

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