patient admin executive

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customer service representative Jobs in Sharjah

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patient services coordinator

NMC Health plc

<div>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.</div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li><li>Ensure billing practices comply with legal and insurance requirements.</li></ul></div>
 <div>College Diploma - Any discipline or related fields.</div>

Patient Admin Executive

<div><ul><li>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.</li></ul></div>
 <div><div>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
 
<ul><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li><li>Ensure billing practices comply with legal and insurance requirements.</li></ul></div></div>
 <div><ul><li>College Diploma - Any discipline or related fields.</li></ul></div>

<div>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.</div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li><li>Ensure billing practices comply with legal and insurance requirements.</li></ul></div>
 <div>Highschool/College Diploma - Any discipline or related fields.</div>

Patient Admin Executive - UAEN - Sharjah Location

Orchid Medical Center

Job description:*Job Title:* Experienced Female Medical Receptionist with medical field experience is mandatory.*Location: SHJ*Job Type: Full-time*Job Description:*We are seeking an experienced medical receptionist to join our dedicated team. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our clinic.*Responsibilities:*- Greet and assist patients in a friendly and professional manner- Schedule and confirm patient appointments- Manage incoming phone calls, emails, and inquiries- Maintain patient records and ensure accuracy- Verify insurance information and process billing- Collaborate with medical staff to ensure efficient patient flow- Adhere to patient confidentiality and privacy regulations*Requirements:*- Proven experience as a medical receptionist in a healthcare setting- Fluent in English (both spoken and written)- Strong knowledge of medical terminology- Proficient in using electronic medical record (EMR) systems- Excellent communication and interpersonal skills- Exceptional organizational and multitasking abilities- Ability to work effectively in a fast-paced environment*Preferred Qualifications:*- Certification in medical office administration or a related field- Familiarity with insurance verification and billing processes*How to Apply:*Please submit your resume along with a cover letter detailing your relevant experience todr.mona@omc1.aeJob Type: Full-timePay: AED3500 - AED 4500 per monthJob Type: Full-timeJob Type: Full-timePay: AED3,500.00 - AED4,500.00 per month

Arabic Female Receptionist (Medical field experience)

DAR AL AMAN MEDICAL CENTER

Receptionist (Arabic Speaking) &ndash; Medical Center, SharjahLocation: Sharjah, UAEJob Type: Full-time, ContractSalary: AED 2,500 &ndash; 3,000/monthJob Description:A reputable medical center in Sharjah is looking for an Arabic-speaking Receptionist with healthcare experience. The ideal candidate should have excellent communication skills, attention to detail, and knowledge of medical office operations.Responsibilities:<ul><li>Greet and register patients.</li><li>Assist with forms and insurance documentation.</li><li>Manage appointments and patient records.</li><li>Answer calls and provide patient information.</li><li>Maintain reception area and office supplies.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or High School diploma.</li><li>Minimum 1 year experience in healthcare reception preferred.</li><li>Knowledge of medical terminology and office software.</li><li>Arabic (mandatory), English (good).</li><li>Valid passport and UAE visa.</li></ul>How to Apply: Submit your CV through IndeedJob Type: Full-timePay: From AED2,500.00 per month

Front Desk Receptionist

Building Co. (BEST) L.L.C

Job Title: MEP Coordinator &ndash; Construction IndustryLocation: [Sharjah] Employment Type: [Full-time ] Experience Required: [5] YearsJob DescriptionWe are seeking an experienced MEP Coordinator to join our construction project team. The ideal candidate will be responsible for coordinating Mechanical, Electrical, and Plumbing (MEP) works to ensure smooth execution, quality compliance, and timely project delivery.Key Responsibilities<ul><li>Coordinate MEP activities with civil, architectural, and structural teams</li><li>Review MEP drawings, shop drawings, and technical submittals</li><li>Identify and resolve clashes between MEP services using coordination drawings</li><li>Monitor site installation to ensure compliance with approved drawings and specifications</li><li>Liaise with consultants, subcontractors, and project managers</li><li>Ensure work is executed as per project schedule and quality standards</li><li>Attend coordination and progress meetings</li><li>Support testing, commissioning, and handover activities</li></ul>Requirements<ul><li>Diploma or Bachelor&rsquo;s degree in Mechanical, Electrical, or related engineering field</li><li>Proven experience as an MEP Coordinator in the construction industry</li><li>Strong knowledge of HVAC, Electrical, Plumbing, and Firefighting systems</li><li>Ability to read and interpret construction drawings</li><li>Familiarity with AutoCAD / BIM (preferred)</li><li>Good communication and coordination skills</li><li>Ability to work under pressure and meet deadlines</li></ul>Preferred Skills<ul><li>Experience on large-scale commercial or residential projects</li><li>Knowledge of local building codes and standards</li><li>BIM coordination experience is an advantage</li></ul>Job Type: Full-time

MEP Coordinator

Oshanya

Call Center Executive Location: Sharjah Industry: Healthcare / Medical Services Requirement: Must have own transferable visa.Are you an experienced call center professional with a passion for healthcare and a knack for sales?About the Role:In this pivotal role, you will be the first point of contact for our patients, providing exceptional service and seamlessly converting inquiries into confirmed appointments. You will play a key role in the clinic's growth and patient satisfaction.Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound calls in a professional and courteous manner.</li><li>Convert patient inquiries into scheduled appointments, effectively promoting our clinic's services.</li><li>Provide detailed information about our doctors, treatments, and services to potential patients.</li><li>Manage patient appointments, reminders, and follow-ups using our clinic management system.</li><li>Address and resolve patient queries and concerns with empathy and efficiency.</li><li>Achieve and exceed individual and team targets for call quality and conversion rates.</li><li>Maintain accurate and up-to-date patient records.</li><li>Guide and mentor junior call center agents, sharing best practices.</li></ul>Who We Are Looking For (Qualifications &amp; Experience):<ul><li>Minimum 2-3 years of experience in a call center environment, preferably within a medical center, hospital, or healthcare provider.</li><li>A proven background in sales or tele-sales with a track record of meeting targets.</li><li>Excellent communication and interpersonal skills in English; knowledge of Arabic or other languages is a plus.</li><li>Empathetic, patient-focused, and able to handle sensitive situations with discretion.</li><li>Tech-savvy with experience in CRM or clinic management software.</li><li>MUST have own transferable visa.</li></ul>What We Offer:<ul><li>A competitive monthly salary of AED 2500 - AED 3,000.</li><li>A rewarding opportunity to make a difference in patients' lives.</li><li>A supportive and professional work environment.</li><li>Potential for career growth within the clinic.</li></ul>Ready to Apply?+971 55 664 3235 whats appJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Call Center Representative

Explore 236+ Patient services coordinator in Sharjah this December. Find roles across top companies and apply now to boost your career.

236 patient services coordinator jobs IN Sharjah

Patient Admin Executive

Patient Admin Executive

Patient Admin Executive - UAEN - Sharjah Location

Arabic Female Receptionist (Medical field experience)

Front Desk Receptionist

MEP Coordinator

Call Center Representative