regional operations manager Jobs in Cairo Egypt

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account enablement associate Jobs in Cairo Egypt

account enablement associate

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associate - facilities management Jobs in Cairo Egypt

associate - facilities management

associate manager - people & organisation Jobs in Cairo Egypt

associate manager - people & organisation

people experience and operations associate manager benefits administration

PepsiCo

<div>
 
 Overview
 
 
 
 A leadership role responsible for managing and optimizing the delivery of Benefits Administration services across multiple markets. This position oversees core operational processes, vendor partnerships, budget governance, and service excellence across multiple domains including medical, telecom, life insurance, and extended benefits. The role ensures alignment with Total Rewards strategy and drives continuous improvement, compliance, and employee satisfaction.
 
 
 
 Responsibilities
 
 
 
 
 Benefits Administration
 
 
 
 <ul>
 <li>
 Lead the Benefits Administration function within the Cairo Capability Center, overseeing the delivery of benefits services across Egypt and the Middle East, and driving benefits transitions from various markets based on identified opportunities and gaps.
 </li>
 <li>
 Drive operational efficiency and ensure achievement of SLAs and KPIs.
 </li>
 <li>
 Govern vendor relationships and manage external stakeholder partnerships.
 </li>
 <li>
 Coordinate annual provider renewals in collaboration with Total Rewards, including reporting and decision-making.
 </li>
 <li>
 Oversee budget cost analysis and ensure alignment with operational plans and benefits payouts.
 </li>
 <li>
 Activate new benefits processes in coordination with Total Rewards teams.
 </li>
 <li>
 Establish formal review mechanisms and tracking processes for consistent service delivery.
 </li>
 <li>
 Identify and implement continuous improvement initiatives and service delivery enhancements.
 </li>
 <li>
 Manage internal reporting frameworks, team roles, and performance metrics.
 </li>
 <li>
 Ensure high-quality customer service and compliance with legal and company standards.
 </li>
 <li>
 Represent technical, functional, and customer perspectives in decision-making.
 </li>
 <li>
 Define internal controls and monitoring mechanisms for service delivery.
 </li>
 <li>
 Ensure knowledge management platforms and supporting technologies are optimized.
 </li>
 <li>
 Drive data quality and reporting excellence across all benefits transactions.
 </li>
 <li>
 Own escalation management and resolution processes.
 
 
 </li>
 </ul>
 
 Medical Administration
 
 
 
 <ul>
 <li>
 Oversee core medical operations: chronic medication, claims processing, and card issuance.
 </li>
 <li>
 Manage company medical consultants and healthcare staff across locations.
 </li>
 <li>
 Direct insurance providers to enhance employee medical services and resolve issues.
 </li>
 <li>
 Partner with Total Rewards to implement new medical policies and communication plans.
 
 
 </li>
 </ul>
 
 Telecom Administration
 
 
 
 <ul>
 <li>
 Manage telecom operations for Egypt BU employees, including line activations and allowances.
 </li>
 <li>
 Coordinate with telecom operators to deliver optimal solutions to business functions.
 </li>
 <li>
 Collaborate with IT to enhance network coverage across company sites.
 </li>
 <li>
 Lead telecom AOP planning and budget alignment across HR, IT, Safety, and Facilities.
 
 
 </li>
 </ul>
 
 Life Insurance
 
 
 
 <ul>
 <li>
 Manage annual enrollment processes for Egypt &amp; ME BU employees.
 </li>
 <li>
 Oversee life insurance claims and death case processes with internal and external stakeholders.
 
 
 </li>
 </ul>
 
 Extended &amp; Flexible Benefits Management
 
 
 
 <ul>
 <li>
 Lead the operational management and execution of the Flexible Management Program in Egypt &amp; Middle East.
 </li>
 <li>
 Collaborate closely with the Total Rewards team to align program design and delivery with strategic goals.
 </li>
 <li>
 Ensure seamless integration of flexible benefits into broader HR operations and employee experience.
 </li>
 <li>
 Monitor program performance, employee engagement, and feedback to drive continuous improvement
 </li>
 <li>
 Drive monthly extended benefits agenda and vendor partnerships and provide market-aligned offers and campaigns to employees.
 </li>
 <li>
 Responsible for overtime reporting and accruals.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 8+ years proven experience in managing and optimizing operational functions.
 </li>
 <li>
 Experience in Shared Services, including Knowledge Management and SLA oversight.
 </li>
 <li>
 Strong analytical and budgeting skills with a track record of successfully managing large-scale operations.
 </li>
 <li>
 Exceptional stakeholder management and communication skills, fostering effective collaboration at all levels.
 </li>
 <li>
 Demonstrated ability to lead cross-functional initiatives and champion continuous improvement efforts.
 </li>
 <li>
 In-depth understanding of compliance requirements, legal frameworks, and service delivery governance.
 </li>
 </ul>
</div>

People Experience and Operations Associate Manager (Benefits Administration)

Tabby | تابي

<div>
 
 
 Department:
 
 People Experience
 
 
 
 Location:
 
 Egypt
 
 
 
 
 Description
 
 
 
 
 About the Role
 
 
 
 
 We are looking for a
 
 
 Payroll Associate
 
 
 to support our payroll operations across multiple locations. This is a great opportunity for someone with a Finance degree and initial experience in payroll to gain hands-on exposure to payroll processing, HR benefits, and financial reporting.
 
 
 You will play a key role in ensuring accurate and timely payroll calculations.
 
 
 
 Key Responsibilities
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Assist in
 
 payroll processing
 
 and ensure timely salary payments.
 </li>
 <li>
 Calculate
 
 employee contributions
 
 and deductions in compliance with local regulations.
 </li>
 <li>
 Support the administration of
 
 HR benefits
 
 (including DEWS and flexible benefits).
 </li>
 <li>
 Maintain payroll records and ensure data accuracy in HR &amp; payroll systems.
 </li>
 <li>
 Collaborate with Finance and HR teams to resolve payroll-related queries.
 </li>
 <li>
 Assist in compliance checks and reporting for payroll audits.
 </li>
 <li>
 Work with Excel to manage payroll data and generate reports.
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 
 Requirements
 
 <ul>
 <li>
 Finance degree or equivalent.
 </li>
 <li>
 Strong Excel skills (data management, formulas, and basic reporting).
 </li>
 <li>
 At least internship experience in payroll or finance-related roles.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Attention to detail and ability to handle sensitive information with confidentiality.
 </li>
 <li>
 Strong communication skills and ability to collaborate with cross-functional teams.
 </li>
 </ul>
</div>

Payroll Associate

Majid Al Futtaim

<div>
 
 
 JOB TITLE
 
 
 
 Associate Manager - People &amp; Organization | MAF Retail | Head Office Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Associate Manager - People &amp; Organization is responsible for assisting with business strategy pertaining to recruitment, talent management and staff development. The role holder is also responsible for assisting in standardizing and implementing Human Capital policies and procedures within the country.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Stay updated about relevant HC Standard Management system (policies, procedures and forms).
 </li>
 <li>
 Support initiatives to ensure the constant availability of the required competent staff to support the organization in meeting all its responsibilities, plans and objectives.
 </li>
 <li>
 Assist in the manpower planning for the head office.
 </li>
 <li>
 Provide suggestions on how to address the employee engagement and customer satisfaction challenges.
 </li>
 <li>
 Organize employee engagement events and team building activities.
 </li>
 <li>
 Implement training and performance management systems initiated by the Corporate Head Office.
 </li>
 <li>
 Develop reports for the Corporate Head Office related to training and performance.
 </li>
 <li>
 Support with the implementation of all relevant HC projects and procedures initiated by the Corporate Head Office.
 </li>
 <li>
 Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work.
 </li>
 </ul>
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Administration or HR
 </li>
 <li>
 3-5 years in HC administration and recruitment
 </li>
 <li>
 Time management.
 </li>
 <li>
 Ability to work under pressure.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

People and Organization- Associate manager

Accenture Middle East

<div>
 
 We are seeking an experienced
 
 SAP BASIS
 
 Associate Manager to support a major SAP transformation program. In this role, you will be responsible for managing SAP system administration, ensuring high availability, optimizing performance, and providing technical support for SAP landscapes across both on-premise and cloud environments. You will collaborate with cross-functional teams to deliver technical solutions that align with business objectives and ensure seamless SAP operations.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 SAP System Administration
 
 :
 
 <ul>
 <li>
 Install, configure, and maintain SAP systems, including ECC, S/4HANA, BW, Fiori, and other SAP components.
 </li>
 <li>
 Manage SAP transports, system copies, and client administration.
 </li>
 </ul>
 
 
 Performance Monitoring and Troubleshooting
 
 :
 
 <ul>
 <li>
 Monitor system performance and proactively identify and resolve technical issues.
 </li>
 <li>
 Apply patches, updates, and hotfixes to ensure system stability and security.
 </li>
 </ul>
 
 
 Backup and Recovery
 
 :
 
 <ul>
 <li>
 Perform backup, recovery, and disaster recovery procedures to ensure data integrity and business continuity.
 </li>
 </ul>
 
 
 SAP Security and Authorizations
 
 :
 
 <ul>
 <li>
 Collaborate with the SAP Security team to implement and manage SAP security authorizations.
 </li>
 </ul>
 
 
 System Upgrades and Migrations
 
 :
 
 <ul>
 <li>
 Provide technical guidance and support for system upgrades, migrations, and landscape optimization.
 </li>
 <li>
 Ensure smooth integration of SAP systems with other enterprise applications.
 </li>
 </ul>
 
 
 Collaboration and Coordination
 
 :
 
 <ul>
 <li>
 Work closely with functional and development teams to support technical requirements and integration.
 </li>
 <li>
 Coordinate with onsite and offshore teams to ensure seamless project execution.
 </li>
 </ul>
 
 
 Technical Documentation
 
 :
 
 <ul>
 <li>
 Maintain comprehensive technical documentation for SAP landscapes, configurations, and procedures.
 </li>
 </ul>
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 SAP BASIS certification is a plus.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 8+ years of experience in SAP BASIS administration, with a focus on SAP HANA database and S/4HANA landscape management.
 </li>
 <li>
 Proven experience in managing SAP systems in both on-premise and cloud environments.
 </li>
 <li>
 Hands-on experience with system monitoring tools and performance optimization.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Expertise in SAP BASIS administration, including installation, configuration, and maintenance of SAP systems (ECC, S/4HANA, BW, Fiori, etc.).
 </li>
 <li>
 Strong knowledge of SAP HANA database administration and troubleshooting.
 </li>
 <li>
 Proficiency in SAP transport management, system copies, and client administration.
 </li>
 <li>
 Experience with backup, recovery, and disaster recovery procedures.
 </li>
 <li>
 Familiarity with SAP security and authorization concepts.
 </li>
 </ul>
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Excellent problem-solving and analytical skills.
 </li>
 <li>
 Strong coordination and communication skills to work effectively with onsite and offshore teams.
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment.
 </li>
 </ul>
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience with SAP system upgrades, migrations, and landscape optimization.
 </li>
 <li>
 Knowledge of cloud platforms (e.g., AWS, Azure, or Google Cloud) for SAP hosting.
 </li>
 <li>
 Familiarity with SAP Solution Manager and other system monitoring tools.
 </li>
 </ul>
 
 
 
 
 Expectations for an Associate Manager Hire:
 
 
 <ul>
 <li>
 Take ownership of SAP BASIS operations and lead technical initiatives to ensure system reliability and performance.
 </li>
 <li>
 Act as a mentor to junior team members and provide technical guidance.
 </li>
 </ul>
 
 
 Strategic Thinking
 
 :
 
 <ul>
 <li>
 Align technical solutions with business objectives and contribute to the overall success of the SAP transformation program.
 </li>
 </ul>
 
 
 Collaboration
 
 :
 
 <ul>
 <li>
 Build strong relationships with stakeholders, including functional teams, development teams, and external vendors.
 </li>
 </ul>
 
 
 Results-Oriented
 
 :
 
 <ul>
 <li>
 Deliver high-quality technical solutions within defined timelines and budgets.
 </li>
 </ul>
 
 
 Adaptability
 
 :
 
 <ul>
 <li>
 Stay updated with the latest SAP technologies and best practices to drive continuous improvement.
 </li>
 </ul>
</div>

SAP BASIS– Associate Manager

<div>
 
 JOB TITLE
 
 
 
 Associate Manager, People &amp; Organisation | MAF Global Solutions | Global Solutions
 
 
 
 Role Summary
 
 
 
 P&amp;O Associate Manager supports employees and managers as the main point of contact for people-related matters, including culture, change, coaching, and talent development. They play a key role in aligning people strategies with business goals and driving a strong organizational culture. The role focuses on enabling strategic outcomes and supporting a thriving workplace environment.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Partner with managers to develop and execute both long-term and short-term P&amp;O strategies that directly support and enable business objectives.
 </li>
 <li>
 Work along with the P&amp;ODX team to develop people analytics metrics to measure key aspects of the employees&rsquo; journey, such as 9 days experience, attrition analysis, stays surveys analysis; etc.
 </li>
 <li>
 Provide timely, effective, and direct coaching to managers &amp; employees, assisting in the development of strong, contemporary management skills.
 </li>
 <li>
 Lead Talent assessment with managers, identifying key employee strengths and development needs to recognize, select, retain, and develop key talent.
 </li>
 <li>
 Partner with P&amp;O teams to ensure high quality implementation of critical P&amp;O operating rhythms such as Talent Review, salary planning and performance management, leveraging assistance as appropriate.
 </li>
 <li>
 Ensure appropriate responsibility, independence and authority of all employees who manage, perform, and assess work affecting delivery.
 </li>
 <li>
 Take an active part in designing the structure on developing action plans as per the strategy of the CEO and OHI survey results.
 </li>
 <li>
 Awareness, understanding and implementation of P&amp;O related compliance guidelines, work instructions, and/or procedures&hellip; such as: org charts, job descriptions, training records.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum of 5+ years of previous experience in a variety of Human Resource positions with increasing scope.
 </li>
 <li>
 Experience working in an SSC environment.
 </li>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or any other related field. An equivalent of the same in working experience is also acceptable for this position.
 </li>
 <li>
 Strong analytical skills and strategic thinking applied to demonstrate credibility in expertise.
 </li>
 <li>
 Coaching &ndash; ability to coach and work collaboratively with business and HR colleagues.
 </li>
 <li>
 Impact and influence &ndash; ability to influence executive level directors working as a collaborative partner across GS.
 </li>
 </ul>
</div>

Associate Manager - People & Organisation

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Employee Life Cycle Associate Manager | MAF Global Solutions | Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Employee Life Cycle Associate Manager will act as back up for the Onboarding Head in all tasks &amp; issues related to onboarding, will be also assisting team members with questions and escalations, Managing the work assignments allocation of onboarding function for UAE all Non-Retail Operating Companies. Will handle periodical review of all onboarding operations with the respective stakeholders.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Supervises the Onboarding team of UAE.
 </li>
 <li>
 Works closely on allocating onboarding tickets among a team of onboarding officers.
 </li>
 <li>
 Analyses current systems issues to figure out operational gaps &amp; initiate corrective recommendations that lead to a smooth onboarding process.
 </li>
 <li>
 Acts as a first point of escalation and acts towards solving all issues and turning the negatives experience into a positive one.
 </li>
 <li>
 Conducts quality checks on the onboarding team to make sure that they are following the policies and procedures through checking random samples &amp; running system reports.
 </li>
 <li>
 Assists the Employee Life Cycle tower lead &amp; Onboarding Manager in drafting onboarding processes.
 </li>
 <li>
 Provides coaching and timely feedback to the team.
 </li>
 <li>
 Ensures the team members comply with MAF values, ethics, policies &amp; procedures.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 A minimum of 5 years of HR relevant experience.
 </li>
 <li>
 Graduate in a relevant discipline.
 </li>
 <li>
 SuccessFactors knowledge.
 </li>
 <li>
 Knowledge of local / Regional labor laws.
 </li>
 <li>
 Customer Focus and Stakeholder Management.
 </li>
 <li>
 Reporting and People Management skills.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Employee Life Cycle Associate Manager

Antal International

<div>
 
 We&rsquo;re looking for a dynamic and detail-oriented
 
 Office Manager
 
 to lead the daily operations of our workplace. This role is central to creating a smooth, efficient, and positive environment for our team. You&rsquo;ll oversee administrative systems, support HR and finance functions, and manage facilities &mdash; ensuring everything runs like clockwork.
 
 
 
 
 
 
 What You&rsquo;ll Be Responsible For
 
 
 
 
 
 
 
 Office Administration
 
 
 <ul>
 <li>
 Coordinate daily office operations and implement systems to improve efficiency
 </li>
 <li>
 Manage supplies, equipment, vendors, and inventory
 </li>
 <li>
 Handle correspondence, filing systems, and travel arrangements
 </li>
 <li>
 Schedule meetings, maintain calendars, and support internal communications
 </li>
 <li>
 Ensure compliance with health and safety standards
 </li>
 </ul>
 
 
 
 
 
 Finance &amp; Budgeting
 
 
 <ul>
 <li>
 Track office budgets, expenses, payroll, and invoicing
 </li>
 <li>
 Prepare financial reports and maintain accurate records
 </li>
 </ul>
 
 
 
 
 
 HR &amp; People Support
 
 
 <ul>
 <li>
 Assist with recruitment, onboarding, and induction programs
 </li>
 <li>
 Address employee queries and maintain personnel records
 </li>
 <li>
 Help organize team-building activities and support a positive culture
 </li>
 </ul>
 
 
 
 
 
 Facilities &amp; Workplace Management
 
 
 <ul>
 <li>
 Oversee office maintenance, repairs, and layout planning
 </li>
 <li>
 Liaise with contractors and building management
 </li>
 <li>
 Manage office security systems and protocols
 </li>
 </ul>
 
 
 
 
 What You Bring
 
 <ul>
 <li>
 Proven experience as an Office Manager, Admin Manager, or Executive Assistant
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration or related field (preferred)
 </li>
 <li>
 Proficiency in Microsoft Office Suite, Google Workspace, and office management tools
 </li>
 <li>
 Strong organizational and time-management skills
 </li>
 <li>
 Excellent communication and interpersonal abilities
 </li>
 <li>
 Problem-solving mindset and attention to detail
 </li>
 <li>
 Financial acumen and discretion with confidential information
 </li>
 </ul>
 
 
 
 
 What You&rsquo;ll Gain
 
 <ul>
 <li>
 Competitive compensation and performance-based incentives
 </li>
 <li>
 
 Social and medical insurance coverage
 
 </li>
 <li>
 
 Opportunity to work in a multinational company
 
 </li>
 <li>
 A collaborative, respectful, and growth-focused work culture
 </li>
 <li>
 Exposure to cross-functional teams and leadership opportunities
 </li>
 </ul>
 
 
</div>

Office Manager – Admin & HR

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