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people experience and operations senior associate service center

PepsiCo

<div>
 
 Overview
 
 
 
 People Experience &amp; Operations Sr. Associate (Employee Services) role acts as the first line of support for HR-related queries, ensuring efficient service delivery, process optimization, and compliance across all HR operations.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Serve as the primary contact for HR queries, ensuring timely resolution or appropriate redirection.
 </li>
 <li>
 Log and manage employee inquiries using the ticketing system (e.g., SNOW).
 </li>
 <li>
 Triage tickets to relevant HR teams and monitor resolution timelines.
 </li>
 <li>
 Identify and implement process improvements and automation opportunities.
 </li>
 <li>
 Track and report recurring issues, providing insights and recommendations.
 </li>
 <li>
 Maximize first-call resolution to reduce escalations.
 </li>
 <li>
 Prepare weekly and monthly reports on call center performance and activities.
 </li>
 <li>
 Advise employees on HR policies, entitlements, and procedures.
 </li>
 <li>
 Ensure service delivery meets defined SLAs and KPIs.
 </li>
 <li>
 Support onboarding, training, and documentation for HR team members.
 </li>
 <li>
 Generate and manage attendance reports (e.g., overtime, absences, penalties).
 </li>
 <li>
 Ensure accurate payroll integration for attendance-related transactions.
 </li>
 <li>
 Issue disciplinary letters and maintain documentation.
 </li>
 <li>
 Troubleshot payroll issues for Level 5 employees.
 </li>
 <li>
 Process vendor invoices and monitor payment status.
 </li>
 <li>
 Manage Talent Acquisition applications for Level 3 roles.
 </li>
 <li>
 Handle ID card issuance, replacements, and deactivations.
 </li>
 <li>
 Issue HR letters and conduct exit interviews for Level 3 employees.
 </li>
 <li>
 Analyze exit interview data to support strategic HR decisions.
 </li>
 <li>
 Execute monthly closing amendments accurately and on time.
 </li>
 <li>
 Manage SMS communication tools, including approvals and credit tracking.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 HR Shared Services process and SLA management experience
 </li>
 <li>
 Process management and continuous improvement with a focus on optimization and productivity
 </li>
 <li>
 Very good English language skills
 </li>
 <li>
 Very good command of MS office and its applications
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Demonstrated track record of strong service delivery
 </li>
 <li>
 Stakeholder management and empathy
 </li>
 <li>
 Ability to priorities and identify potential issues prior to escalations
 </li>
 </ul>
</div>

People Experience and Operations Senior Associate (Service Center)

The American University in Cairo

<div>
 
 
 Reports to:
 
 Associate Director, Scheduling and Student Services
 
 
 
 
 
 
 Purpose:
 
 
 
 The Manager, Contact Center is responsible for leading and managing all integrated contact center operations at the School of Continuing Education (SCE). Under the supervision of the Associate Director, Enrollment Services, the Contact Center Manager oversees inbound and outbound communication channels, ensuring that prospective and current learners receive accurate, timely, and high-quality information and support. The role plays a strategic function in aligning enrollment, instructional affairs, and outreach activities to deliver a seamless and uni&filig;ed service experience.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 Operations Management:
 
 <ul>
 <li>
 Oversee all inbound and outbound communications, such as calls, emails, online inquiries, and outreach campaigns, to ensure accurate, timely, and customer-focused responses regarding SCE programs, eligibility, resources, policies, and procedures
 </li>
 <li>
 Manage and update Interactive Voice Response (IVR) content in coordination with the University telecommunication office
 </li>
 <li>
 Ensure business processes and documentation are regularly updated to re&fllig;ect best practices and organizational changes
 </li>
 </ul>
 
 Team Supervision and Development:
 
 <ul>
 <li>
 Supervise and coach contact center staff to ensure they are fully informed of SCE programs, new offerings, marketing campaigns, and outreach initiatives
 </li>
 <li>
 Conduct performance evaluations, provide regular feedback, and develop targeted training plans to enhance service quality and staff capabilities
 </li>
 <li>
 Plan and allocate work schedules to ensure adequate coverage during operational hours, peak periods, and staff absences; coordinate overtime as needed
 </li>
 </ul>
 
 Collaboration and Coordination:
 
 <ul>
 <li>
 Coordinate with internal stakeholders, including admissions, registration, IT and certi&filig;cation, marketing, and outreach teams, to ensure consistent messaging and efficient case resolution
 </li>
 <li>
 Collaborate with the web and online communication officer to ensure course and program information is accurate and regularly updated on digital platforms
 </li>
 <li>
 Work with other SCE offices to develop communication templates, email noti&filig;cations, and outreach materials aligned with new program launches and campaigns
 </li>
 <li>
 Strengthen coordination between departments to gather program information and address troubleshooting effectively
 </li>
 </ul>
 
 Service Quality and Reporting:
 
 <ul>
 <li>
 Monitor and analyze service performance metrics, preparing regular reports on call volume, response times, resolution rates, and customer satisfaction to support continuous improvement
 </li>
 <li>
 Act as the key liaison for problem resolution for students, faculty, and external partners, ensuring a positive service experience
 </li>
 <li>
 Ensure compliance with university regulations, including FERPA and data privacy standards, in all communications and data handling
 </li>
 </ul>
 
 Learner Engagement:
 
 <ul>
 <li>
 Coordinate and support outbound communication campaigns targeting prospective learners, returning students, companies, and partner organizations
 </li>
 <li>
 Align outreach efforts with enrollment and program objectives to strengthen engagement and conversion rates
 </li>
 <li>
 Prepare and submit monthly and periodic reports to the Associate Director for Enrollment Services.
 </li>
 <li>
 Participate in committees and special projects as assigned, contributing to strategic service improvement initiatives.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 Minimum Education Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, management or any relevant field
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Seven to nine years of previous experience including three years in related field in supervisory role
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent written and oral communication skills with the ability to communicate effectively and project a professional image in person, and in writing
 </li>
 <li>
 Strong interpersonal and communication skills and ability to work effectively with a wide range of constituencies in a diverse community
 </li>
 <li>
 Supervisory skills, strong sense of responsibility and commitment
 </li>
 <li>
 Ability to foster a cooperative work environment
 </li>
 <li>
 Ability to work well under pressure, take initiative and prioritize tasks; good time-management, problem solving, with exceptional customer service skills
 </li>
 <li>
 Self-managed, self-starter with a demonstrated ability to work independently given the assignment of responsibility; works well within a team as well
 </li>
 <li>
 Ability to maintain and exercise sound judgment and discretion in handling confidential information
 </li>
 <li>
 Confidence in independent decision-making is essential
 </li>
 <li>
 Ability to formulate and clearly articulate policies, procedures and practices
 </li>
 <li>
 Demonstrated aptitude and attitude for learning new tasks quickly and efficiently
 </li>
 <li>
 Strong tolerance for ambiguity in complex situations and managing through to resolution
 </li>
 <li>
 Ability to work effectively in a team environment
 </li>
 <li>
 Strong functional knowledge of the banner information system, and Argos reporting tool
 </li>
 <li>
 Excellent analytical and computer skills required, proficient with Microsoft Windows, Word, and Excel, PowerPoint, typing or keyboarding proficiency
 </li>
 </ul>
 
 
 
 
 
 
 This position is open until November 26, 2025
 
 
 
 
 
 Placement is based on the candidate&rsquo;s experience and skills. Only candidates who make it to the shortlist will be contacted
 
 
 
 
 
 
 "The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."
 
 
 
 
 
 
 &ldquo;We thank all individuals who have expressed interest in working at The American University in Cairo.&rdquo;
 
 
</div>

Manager, Contact Center - Enrollment Services Department, School of Continuing Education

Iron Mountain

<div>
 
 At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That&rsquo;s why we need smart, committed people to join us. Whether you&rsquo;re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
 
 
 
 
 
 We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
 
 
 
 
 
 Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 
 Iron Mountain is seeking a dynamic Manager Sales Support to join our Deal Operations Center (DOC) team.
 
 In this role, you will be responsible for
 
 driving the efficiency and scalability of deal lifecycle processes
 
 and serving as a trusted operational leader to Sales leadership. Your primary goal is to accelerate deal velocity and support revenue growth by managing critical support workstreams.
 
 
 The Deal Operations Center (DOC) is a critical function focused on optimizing and ensuring the seamless execution of sales deals from start to finish.
 
 
 
 
 
 
 What You'll Do
 
 
 
 In this role, you will:
 
 
 
 
 <ul>
 <li>
 
 Lead and Develop Talent:
 
 Oversee daily operations and actively lead, coach, and develop supervisors and senior individual contributors, fostering a culture of accountability and continuous improvement within the team.
 </li>
 <li>
 
 Optimize Operational Health:
 
 Design and implement cross-functional programs to improve efficiency, scalability, and quality in deal lifecycle management, managing team capacity and performance metrics to optimize operational health.
 </li>
 <li>
 
 Drive Strategic Alignment:
 
 Act as a trusted partner to Sales leadership and collaborate closely with Finance, Legal, and Operations to streamline end-to-end processes, serving as the primary escalation point for complex deal-related issues.
 </li>
 </ul>
 
 
 
 
 
 What You'll Bring
 
 
 
 The ideal candidate will have:
 
 
 
 
 <ul>
 <li>
 
 Progressive Experience:
 
 Numerous years of progressive experience in
 
 Deal Desk, Sales Operations, or related fields
 
 within the technology/Software as a Service (SaaS) industry.
 </li>
 <li>
 
 People Leadership:
 
 Several years of direct
 
 people management experience
 
 , ideally leading team leads or supervisors.
 </li>
 <li>
 
 Analytical Acumen:
 
 Proven ability to leverage strong
 
 analytical skills
 
 and data for operational decisions and performance management.
 </li>
 <li>
 
 Technical Proficiency:
 
 High proficiency with
 
 Salesforce Customer Relationship Management (CRM)
 
 and advanced Excel/G-Suite or Microsoft Office skills, with fluency in English.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 
 
 <ul>
 <li>
 
 Flexible work options/alternative work options
 
 (remote) to support work&ndash;life balance.
 </li>
 <li>
 
 Comprehensive health, wellness, and retirement plans
 
 .
 </li>
 <li>
 
 Opportunities for continuous learning and professional growth
 
 .
 </li>
 </ul>
 
 
</div>

Regional Sales Operations Manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Associate - Seller Support | MAF Retail | Retail Corporate Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 Associate - Seller Support is responsible for providing comprehensive assistance and support to sellers operating on the marketplace platform. The primary objective is to ensure a seamless and efficient selling experience for sellers by addressing their inquiries, resolving issues, and providing guidance on platform policies and procedures.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Provide timely and comprehensive assistance to sellers via various communication channels (e.g., email, phone, chat) regarding account setup, product listing, order management, payment issues, and general inquiries.
 </li>
 <li>
 Issue Resolution; investigate and resolve seller concerns, complaints, and disputes effectively and efficiently, ensuring a positive resolution and satisfactory outcome for both the seller and the customer.
 </li>
 <li>
 Platform Guidance: Educate sellers on platform policies, procedures, and best practices to ensure compliance and optimize their selling experience, including guidelines for product listings, pricing strategies, and promotional campaigns.
 </li>
 <li>
 Collaborate closely with other teams, such as Account managers, Operations, and Customer Service, to align seller experience updates with overall business objectives.
 </li>
 <li>
 Participate in cross-functional projects and initiatives to support the growth and success of the marketplace platform.
 </li>
 <li>
 Ensure compliance with all marketplace policies, guidelines, and regulatory requirements.
 </li>
 <li>
 Stay informed about changes in marketplace policies and communicate updates to relevant stakeholders.
 </li>
 <li>
 Execute the set project SOP and put forward enhancements to simplify and reduce overhead on the process.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engendering, marketing, Information technology, Computer science, Business administration)
 </li>
 <li>
 3 years + working experience, in Seller support, Customer support, Operations or seller experience.
 </li>
 <li>
 Preferably 2+ years in the retail/e-Commerce business or closely related industry.
 </li>
 <li>
 Capability to multitask and handle multiple seller inquiries simultaneously while maintaining attention to detail and accuracy in responses.
 </li>
 <li>
 Exemplary performance record, particularly with regard to SLA, quality &amp; productivity.
 </li>
 <li>
 Basic understanding of data analysis tools or reporting software to generate performance reports, analyze seller metrics, and identify trends or patterns in seller behavior and performance.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Associate - Seller Support

Grifols Egypt for Plasma Derivatives (GEPD)

<div>
 
 Job objective :
 
 
 
 The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to post-donation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through the implementation of competent quality control measures &amp; staff training program, ensure the donor safety and satisfaction, optimize the whole operations related to the DC including financial, marketing, administrative, quality, personnel, systems, supplies, equipment and other infrastructure\facility-related controls as well as achieving centers KPIs and targets in coordination with the Center Manager.
 
 
 
 Environment Internal and external interactions :
 
 
 
 Internal: Quality, Operations, centers staff, Marketing, Laboratory, Procurement, Finance, Facility management team, Warehouse staff and HR. External: Donors, Health authorities, Government agencies, Patient associations, Third party providers, medical associations, Corporates, Community-based organizations and others.
 
 
 
 Key responsibility :
 
 
 
 People Management &amp; development
 
 
 <ul>
 <li>
 Manage a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees as delegated from CM or Plasma Operations &amp; Medical Director.
 </li>
 <li>
 Establish a work environment that foster operational excellence.
 </li>
 <li>
 Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas.
 </li>
 <li>
 Provide regular feedback and coaching for his\her employees.
 </li>
 <li>
 Manage employees to the highest standards of ethics and integrity.
 </li>
 <li>
 Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. - Administer regular check-ins and year-end performance review &amp; development plans, etc.
 </li>
 <li>
 Assist in management of the recruiting process for direct reports.
 </li>
 <li>
 Support and conduct teams trainings for direct reports.
 </li>
 <li>
 Leading the periodic operational meetings.
 </li>
 <li>
 Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.
 </li>
 <li>
 Provide periodic reports to CM &amp; Plasma Operations and Medical Director about the operations performance, identified gaps and enhancement plans.
 
 
 
 </li>
 </ul>
 
 Operations management :
 
 
 
 <ul>
 <li>
 Supervise the donation operations within the center.
 </li>
 <li>
 Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans.
 </li>
 <li>
 Monitor net yields and implement improvement plans.
 </li>
 <li>
 Perform analysis of related data to promote efficient operations.
 </li>
 <li>
 Proactive operational processes enhancement and risk management.
 </li>
 <li>
 Resolve related facility issues and manage inquiries for facility information. - Provide leadership to ensure donor retention with high customer service levels.
 </li>
 <li>
 Provide strategic inputs for marketing plans and provide analytics and insights for optimization.
 </li>
 <li>
 Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and, authorizes final shipment.
 </li>
 <li>
 Perform a review of the documentation of unsuitable test results and the disposition of the associated results.
 </li>
 <li>
 Document, investigate, and perform root cause analysis for deviations and customer complaints, specifically in how they relate to the safety of the donor and the quality of the product.
 </li>
 <li>
 Performs a review of lookback information. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.
 </li>
 <li>
 Ensure the training plan for the center staff is in place according to the business need and implemented on time by the training coordinator. Quality &amp; Compliance:
 </li>
 <li>
 Ensure that the center is operating with high compliance level to company's policies, procedures and regulations.
 </li>
 <li>
 Deviation management and CAPA development with timely implementation.
 </li>
 <li>
 With the center manager, manage centers audit processes, help to resolve any related issues and ensure timely response and closure to audit observations.
 </li>
 <li>
 Recommend changes and improvements to SOPs.
 </li>
 <li>
 Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place. Back up for the CM:
 </li>
 <li>
 Serves as back up to the CM in absence according to pre-determined delegation and\or scope of responsibilities.
 
 
 
 </li>
 </ul>
 
 If the candidate is a physician,
 
 
 
 should act as back up for center physician, if not then this following section is not applicable:- Part of the qualification for being a certified Center Operations Manager, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs:
 
 
 <ul>
 <li>
 Donor acceptance and deferral according to the relevant policies and procedures.
 </li>
 <li>
 Observe and coach the donor center technicians and phlebotomists.
 </li>
 <li>
 Donor counseling to individuals with unacceptable results,
 </li>
 <li>
 Management of Donor Adverse Event Reactions and the appropriate level of care.
 </li>
 <li>
 Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans.
 </li>
 <li>
 Recommend changes and updates to the center procedures.
 </li>
 <li>
 Provide education sessions to the center medical staff as needed.
 </li>
 <li>
 Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.
 </li>
 <li>
 Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance
 
 
 
 </li>
 </ul>
 
 Academic experience :
 
 
 
 required Essential:
 
 
 <ul>
 <li>
 B.S. degree in the medical field and health-related science (Examples includes but not limited to; Medicine, pharmacy, dentistry, sciences, nursing, etc.).
 </li>
 <li>
 Minimum 5 years of relevant experience.
 </li>
 <li>
 Previous supervisory/ people management experience is essential.
 </li>
 <li>
 Experience in a GxP regulated environment and Quality standards.
 </li>
 <li>
 Post-Graduate Certification in Quality Assurance, preferrable.
 
 
 
 </li>
 </ul>
 
 Computing skills :
 
 
 
 <ul>
 <li>
 Proficiency in all Microsoft Office applications.
 
 
 
 </li>
 </ul>
 
 Personal skills :
 
 
 
 <ul>
 <li>
 Leadership.
 </li>
 <li>
 People management skills.
 </li>
 <li>
 Emotional intelligence.
 </li>
 <li>
 Assertiveness &amp; decision-making ability.
 </li>
 <li>
 Resourcefulness and proactivity.
 </li>
 <li>
 Strong communication skills.
 </li>
 <li>
 Critical thinking and problem solving.
 </li>
 <li>
 Teamwork and collaboration.
 </li>
 <li>
 Professionalism and strong work ethic.
 </li>
 <li>
 Excellent customer service.
 </li>
 <li>
 Organized and able to manage time effectively.
 </li>
 <li>
 Analytical. - Interpersonal skills.
 </li>
 <li>
 Ability to work within a highly regulated, labor intensive, fast paced medical environment.
 
 
 
 </li>
 </ul>
 
 Languages :
 
 
 
 Excellent written and spoken English and Arabic.
</div>

Center Operations Manager - Cairo (Full Time Job)

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Employee Life Cycle Associate Manager | MAF Global Solutions | Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Employee Life Cycle Associate Manager will act as back up for the Onboarding Head in all tasks &amp; issues related to onboarding, will be also assisting team members with questions and escalations, Managing the work assignments allocation of onboarding function for UAE all Non-Retail Operating Companies. Will handle periodical review of all onboarding operations with the respective stakeholders.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Supervises the Onboarding team of UAE.
 </li>
 <li>
 Works closely on allocating onboarding tickets among a team of onboarding officers.
 </li>
 <li>
 Analyses current systems issues to figure out operational gaps &amp; initiate corrective recommendations that lead to a smooth onboarding process.
 </li>
 <li>
 Acts as a first point of escalation and acts towards solving all issues and turning the negatives experience into a positive one.
 </li>
 <li>
 Conducts quality checks on the onboarding team to make sure that they are following the policies and procedures through checking random samples &amp; running system reports.
 </li>
 <li>
 Assists the Employee Life Cycle tower lead &amp; Onboarding Manager in drafting onboarding processes.
 </li>
 <li>
 Provides coaching and timely feedback to the team.
 </li>
 <li>
 Ensures the team members comply with MAF values, ethics, policies &amp; procedures.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 A minimum of 5 years of HR relevant experience.
 </li>
 <li>
 Graduate in a relevant discipline.
 </li>
 <li>
 SuccessFactors knowledge.
 </li>
 <li>
 Knowledge of local / Regional labor laws.
 </li>
 <li>
 Customer Focus and Stakeholder Management.
 </li>
 <li>
 Reporting and People Management skills.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Employee Life Cycle Associate Manager

Explore 1028+ People experience and operations senior associate service center in Cairo Egypt this November. Find roles across top companies and apply now to boost your career.

1028 people experience and operations senior associate service center jobs IN Cairo Egypt

People Experience and Operations Senior Associate (Service Center)

Manager, Contact Center - Enrollment Services Department, School of Continuing Education

Regional Sales Operations Manager

Associate - Seller Support

Center Operations Manager - Cairo (Full Time Job)

Center Operations Manager - Cairo (Full Time Job)

Employee Life Cycle Associate Manager