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people operations specialist

Kikoff

<div>
 <strong>
  People Operations Specialist - Onboarding
  <br/>
  <br/>
 </strong>
 <strong>
  About Kikoff
  <br/>
  <br/>
 </strong>
 Kikoff is a profitable fintech unicorn on a mission to help millions of Americans build credit and financial independence. Having grown from 10 to 150+ employees over the past four years, we're scaling rapidly while maintaining our culture of excellence and intensity. We believe in moving fast, raising the bar, and drinking from the firehose - and we need someone who can ensure every new hire is ready to thrive in this environment from day one.
 <br/>
 <br/>
 <strong>
  The Opportunity
  <br/>
  <br/>
 </strong>
 We're looking for a People Operations Specialist to own and revolutionize our onboarding experience. You'll be responsible for transforming high-potential candidates into fully ramped Kikoff team members, managing multiple cohorts per week through an intensive onboarding program. This is a high-visibility role reporting directly to our Chief of Staff/VP of HR, with clear paths to HRBP or People program management leadership.
 <br/>
 <br/>
 This isn't your typical warm-and-fuzzy HR role. You'll be equal parts operational executor, cultural ambassador, and accountability driver - ensuring new hires are welcomed warmly while being pushed to ramp faster than they thought possible.
 <br/>
 <br/>
 <strong>
  What You'll Own
  <br/>
  <br/>
 </strong>
 <strong>
  Pre-Boarding Operations (25%)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate end-to-end visa and immigration processes for international employees
  </li>
  <li>
   Manage background check processes to ensure on-time starts
  </li>
  <li>
   Temporarily own IT systems and equipment coordination (until IT Manager hire)
  </li>
  <li>
   Track and resolve any pre-boarding blockers that could delay start dates
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Onboarding Program Execution (50%)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design and execute cohort-based onboarding for new hires weekly
  </li>
  <li>
   Coordinate and schedule cross-functional programming, ensuring all departments deliver their components
  </li>
  <li>
   Create an intense yet welcoming experience that reinforces our hard-charging culture
  </li>
  <li>
   Maintain energy and momentum throughout the onboarding journey
  </li>
  <li>
   Ensure seamless logistics from day 1 through 90-day milestone
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Program Innovation &amp; Improvement (25%)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Partner with leadership to continuously iterate on onboarding programming
  </li>
  <li>
   Define and track success metrics including time-to-productivity, new hire NPS, and manager satisfaction
  </li>
  <li>
   Identify bottlenecks and implement data-driven improvements
  </li>
  <li>
   Push departments to develop role-specific onboarding tracks
  </li>
  <li>
   Collaborate with our People Analytics &amp; Insights Strategist to measure program effectiveness
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Success Looks Like
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Onboarding runs smoothly without executive involvement in logistics
  </li>
  <li>
   New hires consistently rate their onboarding experience 4.5+ out of 5
  </li>
  <li>
   Managers report new hires are productive 20% faster than baseline
  </li>
  <li>
   Successful experiments and iterations launched monthly
  </li>
  <li>
   Zero delays or mishaps in pre-boarding logistics
  </li>
  <li>
   Other functions proactively engage in delivering their onboarding components
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You'll Thrive in This Role If You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Live for operational excellence: You're naturally organized, detail-obsessed, and nothing falls through the cracks on your watch
  </li>
  <li>
   Influence without authority: You've successfully coordinated complex projects across multiple stakeholders who don't report to you
  </li>
  <li>
   Balance warmth with intensity: You can make someone feel welcomed while pushing them to perform at their highest level
  </li>
  <li>
   Think in systems and data: You don't measure success by "feelings" but by metrics, trends, and quantifiable improvements
  </li>
  <li>
   Learn and iterate quickly: You're comfortable with ambiguity and see every week as a chance to make onboarding better
  </li>
  <li>
   Communicate with precision: You can create clear, thoughtful content and facilitate engaging programming
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience We're Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-2+ years of experience in operations, HR, consulting, or program management (exceptional high-slope candidates with less experience will be considered)
  </li>
  <li>
   Track record of managing complex, multi-stakeholder processes
  </li>
  <li>
   Experience in high-growth tech companies or fast-paced consulting environments preferred
  </li>
  <li>
   Data analysis skills and comfort with metrics-driven decision making
  </li>
  <li>
   Bachelor's degree or equivalent experience
  </li>
  <li>
   Bonus: Experience with visa/immigration processes or HRIS systems
  </li>
 </ul>
</div>


People Operations Specialist

Giga

<div>
 <strong>
  This role is on-site in San Francisco in the Dogpatch neighborhood
  <br/>
  <br/>
 </strong>
 Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email.
 <br/>
 <br/>
 <strong>
  The Role
  <br/>
  <br/>
 </strong>
 You'll help run the day-to-day of people operations: onboarding new hires, managing offboarding, administering benefits, maintaining compliance, and keeping our systems (Rippling) organized and accurate. This is a hands-on execution role in-person in the San Francisco office with room to shape processes from scratch alongside the Chief of Staff.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Run onboarding end-to-end: equipment, accounts, orientation, first-week experience
  </li>
  <li>
   Manage offboarding logistics and documentation
  </li>
  <li>
   Serve as the go-to person for benefits questions and enrollment
  </li>
  <li>
   Maintain employee records and ensure compliance with employment regulations
  </li>
  <li>
   Keep Rippling clean and up-to-date
  </li>
  <li>
   Handle HR operations tasks as they come up&mdash;you'll wear many hats
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We're Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2-4 years of experience in people operations, HR, or similar
  </li>
  <li>
   Familiarity with HRIS systems (Rippling experience is a plus)
  </li>
  <li>
   Strong attention to detail and follow-through
  </li>
  <li>
   Comfortable working independently in a fast-moving environment
  </li>
  <li>
   Good judgment on sensitive matters
   <br/>
   <br/>
  </li>
 </ul>
 Compensation Range: $120K - $180K
 <br/>
 <br/>
</div>


People Operations Coordinator - San Francisco

UC San Francisco Academic

<div><div><h3 class="jobSectionHeader"><b>Application Window</b></h3>
</div><div><p><b>Open date: </b>December 23, 2025
</p></div><div><p><b>Next review date:</b> Wednesday, Jan 7, 2026 at 11:59pm (Pacific Time)<br>
Apply by this date to ensure full consideration by the committee.
</p></div><div><p><b>Final date: </b>Wednesday, Jun 23, 2027 at 11:59pm (Pacific Time)<br>
Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
</p></div><h3 class="jobSectionHeader"><b>Position description</b></h3>
<div><div><p>Feinberg Lab - Associate/Full Specialist Position</p>
<p>The Feinberg lab is seeking an Associate/Full Specialist to join our group and contribute to new and ongoing projects. Our lab focuses on sensorimotor integration in mice. The candidate will be expected to assist graduate students and postdoctoral fellows in performing behavioral experiments in mice. Responsibilities may include performing stereotaxic surgeries to deliver viruses and drugs to specific anatomic sites in the mouse brain; performing two-photon calcium imaging in the brains of awake, behaving mice; performing immunostaining of brain slices to characterize gene expression in the nervous system; running behavioral assays in conjunction with optogenetics or in vivo calcium imaging; genotyping and mouse colony maintenance and perform other duties as assigned.
</p><p>An exceptional candidate will lead their own independent project, develop new ideas, and be familiar with the literature, where appropriate. Additionally, the specialist will be expected to assist with managing day-to-day lab operations, and perform general lab duties and be a positive lab citizen.</p>
<p>Required Qualifications:</p>
<ul><li>For an Associate Specialist position - Master&rsquo;s degree (or equivalent degree) or five to ten years of experience in the relevant specialization</li>
<li>For a Full Specialist position- Terminal degree (or equivalent degree) or ten or more years of experience in the relevant specialization</li>
<li>Excellent organizational and interpersonal communication skills (verbal and written)</li>
<li>Willingness and ability to learn new methods and skills for changing research priorities.</li>
<li>Ability to work independently and as a member of a research team.</li>
<li>Ability to prioritize tasks, coordinate work tasks with others, and meet multiple deadlines</li>
</ul>
<p>Preferred Qualifications:</p>
<ul><li>Prior experience in handling mice and stereotaxic procedures</li>
<li>Prior experience in analyzing experimental data in MATLAB and/or Python.</li>
</ul>
<p>See Table 24B for the salary range for this position. A reasonable estimate for this position is $75,600-$194,800.</p>
<p>Please apply online at https://aprecruit.ucsf.edu/JPF05910 with a CV and contact information for two references. Applicant materials must list current and/or pending qualifications upon submission. The selected candidate must meet all of the qualifications at the time of hire.</p>
</div></div>
<h3 class="jobSectionHeader"><b>Application Requirements</b></h3>
<div><div><b>Document requirements</b>
<ul><li><div><p>Curriculum Vitae - CV must clearly list current and/or pending qualifications (e.g. board eligibility/certification, medical licensure, etc.).
</p></div></li><li><div><p>Cover Letter (Optional)</p>
</div></li></ul>
</div><div><div><b>Reference requirements</b></div><ul><li>
2 required (contact information only)</li></ul></div>
</div><h3 class="jobSectionHeader"><b>About UC San Francisco</b></h3>
<div>
<div><p>As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
</p><p>The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.</p>
<p>UCSF is committed to welcoming and serving all people, honoring the dignity of every individual without preference or prejudice, in support of its public mission and in alignment with our PRIDE values and Principles of Community.</p>
<div>As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.<br>
<ul><li>&ldquo;Misconduct&rdquo; means any violation of the policies or laws governing conduct at the applicant&rsquo;s previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer.</li><li>UC Sexual Violence and Sexual Harassment Policy</li><li>UC Anti-Discrimination Policy</li><li>APM - 035: Affirmative Action and Nondiscrimination in Employment
</li></ul></div></div></div><h3 class="jobSectionHeader"><b>Job location</b></h3>
<div>San Francisco, CA</div></div>

Feinberg Lab - Associate/Full Specialist Position

MENTAL HEALTH ASSOCIATION OF SAN FRANCISCO

<div><p><b>Overview of Position:</b></p><p>
The Bilingual Senior Peer Program Manager works in collaboration with MHASF's Director of Community Programs to provide management of the Marin CAT &amp; MCRT Program daily operations of the crisis-related, follow-up, and crisis aftercare services of the program.</p><p>
The Program Manager conducts weekly individual supervision meetings and monthly group supervision for the Peer Support Specialists; they will work with Marin Behavioral Health and Recovery Services (BHRS) Unit Supervisors to collaborate and communicate effectively monthly, and they are available during MHASF business hours (Monday - Friday 8 am to 6 pm) to provide on-call consult for HR support, crisis intervention, and debriefing.</p><p>
The Program Manager additionally will hold a half-time caseload of active clients, be available to respond to mobile crisis calls in-the-field, and they will be required to be a Medi-Cal Certified Peer Support Specialist or achieve that certification within the first 6 months of hire.</p><p><b>
Responsibilities</b>:</p><p><b>
Top Three Responsibilities:</b></p><ul><li>
Serve as a liaison among the various BHRS programs, clinical teams, and MHASF Peer Support Specialists</li><li>
Daily management of program operations including SmartCare E.H.R. documentation review, bi-monthly billing and finance oversight, and monthly check-ins with BHRS contract representatives</li><li>
Manage and provide oversight for program deadlines, data collection, outcome measurement, and reporting</li></ul><p><b>
Marin TOT &amp; MCRT Program:</b></p><ul><li>
Direct management and weekly 1:1 supervision of Peer Support Specialists and Group Supervision of Peer Support Specialists</li><li>
Serve as a liaison among the various BHRS program sites, clinical teams, peer counselors, and MHASF staff</li><li>
Attend clinical team meetings at BHRS programs; communicate with Unit Supervisors about program opportunities and challenges</li><li>
Oversee the recruitment and retention process in conjunction with HR, Associate Director of Peer Services and BHRS teams for interview panels and final hiring decisions</li><li>
Ensure that Peer Specialists have the necessary resources needed to perform their jobs well</li><li>
Develop and maintain strong working relationships with agency partners, consumer advocates, and other entities supporting the program</li><li>
Support Associate Director of Peer Services in the development of policies and procedures</li><li>
Continuous quality improvement and evaluation of programs and program policies on an ongoing basis</li><li>
Assist in the development of Department goals and objectives</li><li>
Ability to travel to local and regional training sites and meetings</li><li>
Communicate with Associate Director of Peer Services about program challenges and opportunities</li><li>
Ensure quality assurance of program documents, data collection, and materials</li><li>
Offer debriefing meetings and support for staff responding to crisis situations</li><li>
Provide training and QI/QA of case note documentation, adhering to Medi-Cal guidelines, in SmartCare.</li></ul><p><b>
HIPAA Compliance and Program Confidentiality:</b></p><ul><li>
Exercises reasonable care and caution in protection confidential and sensitive information related to clients and personnel</li><li>
Maintains confidentiality of team, personnel, and client information</li><li>
Works with MHASF program directors to assure quality assurance of program materials as it is related to HIPAA compliance and program confidence</li></ul><p><b>
Record-Keeping, Training, &amp; Participation:</b></p><ul><li>
Attend supervision, staff meetings, and trainings</li><li>
Utilize MHASF systems of remote communication (Slack, Asana, Outlook, Zoom, SharePoint, OneDrive)</li><li>
Utilize Marin BHRS client record databases (Clinician's Gateway, CSU Log, and MAA Billing)</li><li>
Maintain detailed records of services provided and ensure participant record confidentiality</li><li>
Ensure records contain all data necessary in reporting to the State Department of Mental Health</li><li>
Ensure records conform to Medi-Cal and HIPAA requirements and standards</li></ul><p>
As job descriptions cannot be exhaustive, the above list of responsibilities is intended to provide a general overview of duties to be assigned and in no way is a comprehensive list of position duties and responsibilities.</p><p><b>
Required Qualifications</b>:</p><ul><li><p><b>
Must be or willing to become a Certified Peer Support Specialist or fall under the designation of a Licensed Practitioner of the Healing Arts (LPHA) in California within 6-months of hire</b></p></li><li><p><b>
Bilingual and able to read, write, and speak Spanish proficiently</b></p></li><li><p><b>
Personal lived experience of mental health challenges, and/or experience supporting a family member through mental health challenges</b></p></li><li><p><b>
Proof of COVID-19 vaccination including booster(s)</b></p></li><li><p><b>
Ability to drive throughout Marin County in one's own personal vehicle for work-related purposes; clean driving record (reimbursement for mileage is provided)</b></p></li><li><p>
Minimum of 2 years of progressive professional working experience in a nonprofit and/or social service with a minimum of 1 year in team management roles</p></li><li><p>
Excellent understanding of mental illness diagnoses, symptoms, and impact of stigma on participants</p></li><li><p>
Commitment to participant empowerment, culturally competent services, and a nonjudgmental approach</p></li><li><p>
Demonstrated success developing and evaluating program models and selecting and successfully operationalizing innovative programs</p></li><li><p>
Deep familiarity with mental health recovery resources and programs</p></li><li><p>
Strong project management skills managing complex, multifaceted projects resulting in measurable successes and program growth</p></li><li><p>
Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility, span-of-control and performance</p></li><li><p>
Deep understanding of HR, employee performance improvement plans, and corrective action policies</p></li><li><p>
Managing complex systems and experience negotiating win-win agreements</p></li><li><p>
Highly organized and resourceful, excellent attention to detail, ability to multi-task and manage time well to accomplish all key tasks and deadlines</p></li><li><p>
Excellent computer skills including internet, Microsoft Word, Excel, and PowerPoint</p></li><li><p>
Collaborative team working style with ability to relate effectively with people from diverse backgrounds</p></li><li><p>
Commitment to the mission, vision and values of MHASF</p></li></ul><p><b>
Desirable Qualifications:</b></p><ul><li><p>
Have at least four years of nonprofit management experience</p></li><li><p>
Experience with city, county, State, and foundation contract management and reporting</p></li><li><p>
Individuals with lived experience of mental illness/psychiatric disabilities, or substance use</p></li><li><p>
Experience in Medi-Cal billing</p></li></ul><p><b>
Physical Requirements
</b></p><p>The position requires long periods of work at a desk, which may involve sitting or standing and the use of a computer, keyboard, mouse, and desk phone. The office building and between floors of the building, and to travel short distances (under 1 mile) is required. Other physical tasks may involve reaching, pulling, pushing, bending, climbing a stepladder, use of a dolly to move items weighing up to 50 lbs., and lifting and carrying up to 20 lbs.</p></div>

Bilingual Senior Peer Program Manager

University of California - San Francisco

<p></p><div><div><div><div>The communications and social media specialist will be responsible for creating a variety of written, visual and digital communications to help promote the school of nursing, advance its mission and strategic plan, and build community. These will include news and feature stories, e-newsletters and other publications, and web content.<br>
<br>
In addition, the specialist will be responsible for managing the school&rsquo;s social media accounts, including working with the communications director to develop and execute social media content strategy with an eye toward growing the audience and leveraging the platform to promote the school and the work of its faculty, staff, and students. The specialist will closely monitor social media metrics to measure success and adapt the social media content strategy as needed.<br>
<br>
The individual should have sound editorial judgment, and be adept at creating well-written, effective communications. They should be able to adapt communications styles and tones for different audiences and needs. Experience with video production is a plus.<p>
The final salary and offer components are subject to additional approvals based on UC policy.</p><p>
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.</p><p>
The salary range for this position is $72,000 - $154,600 (Annual Rate).</p><p>
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html</p></div>
</div><div><p><b>Department Description</b></p>
<div>The UCSF School of Nursing fosters excellence, diversity, and innovation. It consistently ranks among the top in the nation for its academic programming and the amount of NIH funding it secures to conduct innovative research that improves health and health care.<br>
<br>
The School of Nursing Dean&rsquo;s Office provides leadership and support to four academic departments and an organized research unit, on top of providing support to students, faculty, and staff. The Communications Office is responsible for schoolwide strategic communications for both internal and external audiences.</div>
</div><div><p><b>Required Qualifications</b></p>
<div><ul><li>Bachelor's degree in communications, marketing, or related area and three or more years of directly related experience and/or equivalent experience / training.</li><li>
Minimum of three years of experience managing social media platforms and building online communities</li><li>
Thorough knowledge of the fundamentals of writing, grammar, syntax, style, and punctuation</li><li>
Thorough knowledge of appropriate editorial style and publication guidelines.</li><li>
Thorough skills to write clear, lively, engaging and compelling copy in a variety of styles appropriate to target audiences and / or the broader public, while ensuring adherence to the location's message.</li><li>
Knowledge of computer applications for publishing, image handling, and / or web production.</li><li>
Thorough research and fact verification skills.</li><li>
Thorough interpersonal communications skills, including active listening and effective collaboration skills.</li><li>
Thorough analytical and critical thinking skills.</li><li>
Thorough attention to detail, project management and organizational skills.</li><li>
Skill to maintain confidentiality.</li></ul></div>
</div><div><p><b>Preferred Qualifications</b></p>
<div><ul><li>Thorough knowledge of the location, including its mission, goals, achievements, infrastructure, programs, and policies.</li><li>
Thorough knowledge of issues in higher education, a specialized academic discipline or field and / or health sciences.</li></ul></div>
</div><div><p><b>About UCSF</b></p>
<div>The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world&rsquo;s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.</div>
</div><div><p><b>Pride Values</b></p>
<div>UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence &ndash; also known as our PRIDE values.
<br>
<br>
In addition to our PRIDE values, UCSF is committed to equity &ndash; both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
<br>
<br>
Join us to find a rewarding career contributing to improving healthcare worldwide.</div>
</div><div><p><b>Equal Employment Opportunity</b></p>
<div>The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.</div>
</div><div><p><b>Organization</b></p>
<div>Campus</div>
</div><div><p><b>Job Code and Payroll Title</b></p>
<div>004017 WRITER EDITOR 3
</div></div><div><p><b>Job Category</b></p>
<div>Marketing / Communications
</div></div><div><p><b>Bargaining Unit</b></p>
<div>99 - Policy-Covered (No Bargaining Unit)
</div></div><div><p><b>Employee Class</b></p>
<div>Career</div>
</div><div><p><b>Percentage</b></p>
<div>100%</div>
</div><div><p><b>Location</b></p>
<div>San Francisco, CA
</div></div><div><p><b>Campus</b></p>
<div>TBD</div>
</div><div><p><b>Work Style</b></p>
<div>Flexible</div>
</div><div><p><b>Shift</b></p>
<div>Days</div>
</div><div><p><b>Shift Length</b></p>
<div>8 Hours
</div></div><div><p><b>Additional Shift Details</b></p>
<div>M-F 8am-5pm</div></div></div></div><div></div>

Communications and Social Media Specialist

oura

<div><div><p>Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.</p>
<p>
Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work &mdash; both in and out of the office.</p></div><div><p>
At Oura, our mission is to empower every person to own their inner potential. With our award-winning Oura Ring and app, we help over 2.5 million people turn insights about sleep, activity, and readiness into healthier, more balanced lives. We believe that starts from within &mdash; by creating a culture where our team feels supported, included, and inspired to do their best work. Our values guide how we show up for each other and our community every day.</p>
<p><b>
This is a hybrid position based in San Francisco requiring 3 days per week in the office.</b></p>
<p>
We are seeking a detail-oriented and proactive Logistics Specialist to serve as a key supporting member of our operations team. As we continue to expand into new markets and retail partnerships, this role plays a critical part in ensuring operational excellence across all order-to-cash activities.</p>
<p>
This individual contributor role is focused on monitoring order fulfillment performance, ensuring SLAs are met, resolving exceptions, and conducting root cause analyses to prevent future disruptions. The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and brings a strong operational logistics foundation to support our growing footprint.</p>
<p><b>
What you will do:</b></p>
<p><b>
Order Fulfillment &amp; Daily Operations</b></p>
<ul>
<li>Monitor daily order flow across DTC and retail channels, ensuring accurate, on-time processing and SLA adherence.</li>
<li>Manage and resolve order exceptions&mdash;including EDI errors, routing compliance issues, shipment discrepancies, tracking concerns, and chargebacks.</li>
<li>Serve as a key operational support partner for 3PL and transportation teams to facilitate smooth execution and resolve delivery issues.</li>
<li>Create and maintain accurate shipping records, including WMS shipment creation, NetSuite receipts, and documentation for retail fulfillment.</li>
<li>Conduct root cause analyses for fulfillment delays, service failures, or recurring operational issues, recommending corrective actions to prevent reoccurrence.</li>
</ul>
<p><b>Retail Compliance &amp; Market Support</b></p>
<ul>
<li>Support compliance requirements for major retailers such as Walmart, Sam&rsquo;s Club, Amazon, Costco, and emerging LATAM/Canada partners.</li>
<li>Maintain and optimize routing guides to ensure strict adherence to retailer standards and minimize chargebacks.</li>
<li>Support operational readiness for new retail and DTC market setups, partner onboarding, and new product introductions.</li>
<li>Monitor retailer-specific fulfillment performance, identify compliance gaps, and collaborate internally to resolve issues.</li>
<li>Inventory Management &amp; Systems Support</li>
<li>Help maintain inventory accuracy across North American 3PLs for 1,000+ SKUs by tracking discrepancies and ensuring system-to-system alignment.</li>
<li>Create and manage transfer orders under logistics guidance, coordinating inventory movement across warehouse locations.</li>
<li>Support S&amp;OP and operational reporting through data validation, trend monitoring, and timely KPI updates.</li>
</ul>
<p><b>Process Improvement &amp; Documentation</b></p>
<ul>
<li>Track logistics KPIs such as OTIF, delivery performance, fill rates, and exception counts, surfacing insights to logistics leadership.</li>
<li>Assist in developing, refining, and maintaining Standard Operating Procedures (SOPs) for logistics workflows including routing, tracking, returns, claims, and compliance.</li>
<li>Analyze operational trends to identify failure patterns and support improvements across transportation, order management, and fulfillment processes.</li>
</ul>
<p><b>We would love to have you on our team if you have:</b></p>
<ul>
<li>5+ years of hands-on logistics experience, with a strong understanding of order management and fulfillment processes.</li>
<li>Hands-on experience diagnosing and resolving order-level issues within ERP, WMS, and/or EDI systems.</li>
<li>A deep understanding of retail routing guides, compliance requirements, and omni-channel logistics workflows.</li>
<li>A proactive, detail-oriented mindset with strong problem-solving skills and the ability to manage multiple priorities.</li>
<li>Excellent communication and collaboration skills to work effectively across internal teams and operational partners.</li>
<li>Familiarity with global logistics, import/export processes, and multi-region distribution is a plus.</li>
</ul>
<p><b>Benefits</b></p>
<p>
At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.</p>
<p><b>
What we offer:</b></p>
<ul>
<li>Competitive salary and equity packages</li>
<li>Health, dental, vision insurance, and mental health resources</li>
<li>An Oura Ring of your own plus employee discounts for friends &amp; family</li>
<li>20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off</li>
<li>Paid sick leave and parental leave</li>
</ul>
<p>Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.</p>
<ul>
<li>Region 1 $88,000 - $132,000</li>
<li>Region 2 $80,000 - 100,00</li>
<li>Region 3 $75,000 - $94,000</li>
</ul>
<p>A recruiter can determine your zones/tiers based on your US location.</p>
<p>
We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI)</p></div><p></p><div><div><br>
<p><b>
As the holiday season approaches, we want to inform you that response times and the holiday process may be slightly extended due to business team schedules. We truly appreciate your patience and understanding during this period and remain committed on keeping you informed as we review applications. Thank you for considering a role at OURA - we look forward to learning more about you!</b></p>
<p>
Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.</p>
<p>
We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.</p>
<p>
Disclaimer: Beware of fake job offers!<br>
We&rsquo;ve been alerted to scammers posing as &#332;URA recruiters, especially for remote roles. Please note:</p>
<ul>
<li>Our jobs are listed only on the &#332;URA Careers page and trusted job boards.</li>
<li>We will never ask for personal information like ID or payment for equipment upfront.</li>
<li>Official offers are sent through Docusign after a verbal offer, not via text or email.</li>
</ul>
<p>Stay cautious and protect your personal details.</p>
<p>
To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.</p></div></div></div>

Logistics Specialist

Ricoh

<div><p><b>Job Title: </b>Legal Senior On-Site Service Specialist
</p><div><b>Summary: </b>Join our dynamic team as a Legal Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience through top-notch operations support in a legal office environment. You will engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether it is performing maintenance, troubleshooting, or providing reception services, you will be the heart of our service delivery. This role also embodies the spirit of hospitality&mdash;serving as a welcoming presence at the front desk, creating a professional and inviting atmosphere for clients, guests, and staff. Your ability to anticipate needs, deliver personalized service, and maintain a polished demeanor will be key to elevating the overall experience.
</div><p>A key aspect of this role is the ability to provide consistent coverage for the firm receptionist when needed. This includes managing conference room scheduling requests, placing catering orders, and warmly greeting guests who arrive at the office. Dependability and professionalism in these duties are essential to maintaining the firm&rsquo;s high standards of hospitality and operational flow.
</p><p><b>Roles and Responsibilities:
</b></p><p><b>Legal Environment Responsibilities:
</b></p><ul><li>Understand client matter workflow, including charge backs to firm and/or clients for work, supplies, and hours.
</li><li>Familiarity with legal technologies and software (e.g., document management systems, cost recovery, and charge back systems like Copitrak/Equitrac).
</li><li>Knowledge of legal records management processes and legal documents (e.g., closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments).
</li><li>Reception coverage
</li><li>Knowledge of court systems and proper delivery of items and documents within the court system.
</li><li>Assist with scheduling needed equipment, labor, and supplies for offsite trials.
</li></ul><p><b>General Responsibilities:
</b></p><ul><li>Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and efficiency.
</li><li>Provide essential equipment troubleshooting and escalate technical issues promptly for resolution.
</li><li>Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests.
</li><li>Maintain meticulous records, manage inventory, and calculate charges for services rendered.
</li><li>Collaborate with team members to ensure smooth delivery of completed jobs and support various building functions.
</li><li>Embrace flexibility by occasionally assisting with meeting room setups, light maintenance, and reception duties.
</li><li>Provide front desk coverage, greet visitors with professionalism and warmth, and manage guest check-in procedures.
</li><li>Coordinate hospitality services including beverage setup, catering requests, and meeting room readiness.
</li><li>Uphold safety standards and adhere to protocols while handling equipment and materials, ensuring a secure work environment.
</li><li>Handle time-sensitive documents that are confidential in nature.
</li><li>Provide professional-level support to executive-level end users, including legal assistants, firm administration, project managers, paralegals, associates, and partners.
</li><li>Maintain logs for billing and assist in calculating charges for work performed.
</li><li>Distribute incoming mail and packages, office supplies, and fax transmissions.
</li><li>Deliver completed reproduction work to designated delivery areas, which may include travel between office locations.
</li><li>Perform shipping and receiving duties and filing duties such as purging and archiving old documents.
</li><li>Perform scanning, file conversion, file naming, and encryption tasks.
</li><li>Perform FTP (File Transfer Protocol) for printing and manage Table of Contents for electronic files.
</li><li>Perform Optical Character Recognition (OCR) tasks and file formatting for printing in Microsoft Office Suite and Adobe Acrobat Pro.
</li><li>Conduct daily quality checks on convenience copiers and respond to errors or troubleshooting copy machines.
</li><li>Maintain daily meter and service logs, stock and organize convenience copier areas, and manage firm conference and meeting rooms.
</li><li>Assist facilities with box moves, office moves, occupant moves, and light maintenance duties.
</li>Perform occasional cleaning duties<br>
<li>
</li></ul><div></div><p><b>Qualifications Must Have:
</b></p><ul><li>High school diploma or GED, coupled with a minimum of one year of relevant work experience.
</li><li>Proficiency in basic computer skills, including MS Office Suite.
</li><li>Strong communication skills and ability to thrive in a fast-paced, customer-centric environment.
</li></ul><p><b>Qualifications Nice to Have:
</b></p><ul><li>Previous experience in copy jobs or related fields.
</li><li>Basic knowledge of electronics and copier equipment repair.
</li>Valid driver's license with minimum auto insurance coverage.<br>
<li>
</li></ul><div></div><p><b>Knowledge, Skills, and Abilities:
</b></p><ul><li>Working knowledge of copier and related equipment preferred.
</li><li>Ability to utilize a mixture of hardware and software for functions such as cost recovery, document management, and advanced workflow.
</li><li>Knowledge of shipping/receiving procedures and basic electronics preferred.
</li><li>Ability to work independently and flexibly to complete projects.
</li><li>Troubleshooting and problem-solving skills, and the ability to read and comprehend written technical information.
</li><li>Excellent customer relations and verbal communication skills.
</li>Professional demeanor and a service-oriented mindset, with a focus on hospitality and client engagement.<br>
<li>
</li></ul><div></div><p><b>Working Conditions, Mental and Physical Demands:
</b></p><ul><li>Frequent exposure to copier/fax machine noise, toner, and changes in room temperature.
</li><li>Exposure to various weather conditions when walking between buildings and potential for injuries or accidents.
</li><li>Dealing with tight deadlines and quick turnaround times imposes high stress levels.
</li><li>Some physical effort required, including standing, walking, bending, reaching, stretching, climbing, and lifting or moving items weighing up to 50 lbs. and pushing or pulling machines on wheels weighing up to 400 lbs.
</li>Daily telephone/in-person contact with customers, employees, managers, and occasional contact with vendors and equipment repair personnel.<br>
<li>
</li></ul><div></div><p>In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us in shaping the future of service excellence.</p></div>

Reception & Administrative Assistant

Explore 213+ People operations specialist in San Francisco this December. Find roles across top companies and apply now to boost your career.