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administrative & office manager / lead coordinator Jobs in San Francisco

head of strategic operations (sr. manager/director) Jobs in San Francisco

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office & people experience manager

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operations specialist, afternoon shift

operations manager

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.<br>
<br>
The Amazon Music Digital Operations team Is a unique group of global supply chain managers whose primary responsibility is to ensure catalog flows smoothly from music providers to our global customers and services. We are seeking a Global Operations Manager to lead the geographically-distributed team, interfacing with both internal and external executive teams, owning the operational relationship with our most strategic partners, and influencing global supply chain strategy. The team oversees end-to-end processing of catalog, from new provider integration to tooling and process requirements for new countries, products and services.
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The Global Operations Manager will participate in international standards development, representing Amazon's interests from the ideation phase to the execution phase of new industry capabilities. You
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will be the primary conduit between content providers and Amazon tech and product teams, engaging with suppliers and industry organizations to shape industry standards and define initiatives for prioritization on the Amazon development roadmap. The Global Operations Manager will demonstrate relentless passion for Amazon Music customers and partners, ensuring supply chain capabilities are relevant, current and industry-leading.
<br>
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For this cross-functional role, we are seeking an experienced, collaborative person requiring a process-driven, operational mindset, attention to detail, technological aptitude, and strong communication skills. The ideal candidate will be self-driven with extensive music industry and digital supply chain experience and aptitude to thrive in a fast-paced, results-driven environment. This role offers opportunities to champion digital operations and support external and internal partnerships within a strong, innovative culture.<br>
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Key job responsibilities<br>
Manage a highly specialized, geographically-distributed team of Digital Operations Managers who own completeness, quality and timeliness of selection for Amazon Music's global products and services<br>
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Participate in and influence direction of international standards development for the exchange of data and assets across all aspects and hundreds of companies in the music industry value chain<br>
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Conceptualize, define and drive improvements to the digital supply chain synthesizing inputs from partners, cross-functional stakeholders, and industry standards organizations. Collaborate with product and adjacent development teams to streamline and automate how content and metadata are ingested and used in Amazon Music's services.<br>
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Maintain strategic partner relationships with senior executives and industry leaders, owning collaborative innovation and coordinated execution for new Amazon products, countries, capabilities, and ground-breaking technologies.<br>
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Participate in yearly cross-functional goal planning and prepare strategic recommendations for senior leadership within the Amazon Music organization. Function as an escalation point to remove obstacles to the seamless flow of catalog. Establish goals, plans and related metrics to track and communicate progress against Amazon Music objectives.<br>
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Balance competing and conflicting priorities across business and tech teams, weighing urgency against long-term needs and escalating with backbone to advocate for the needs of the organization or customers.<br>
<br>
About the team<br>
The Amazon Music Operations team is responsible for maintaining the flow of content and metadata for Amazon&rsquo;s customers. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices. Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music &amp; spoken word to customers in new and exciting ways that enhance their day-to-day lives. Everyone on our team has a meaningful impact on product features, new directions in audio streaming, and customer engagement. Come join us as we make history by launching exciting new projects in the coming year.
</p><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>Experience engaging and influencing senior executives</li><li>Bachelor's degree or equivalent in a related field</li><li>5+ years of people management in a digital media environment</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience visualizing data in Tableau or other relevant data visualization software</li><li>Knowledge of SQL at the intermediate level</li><li>Experience with automation or working with scripting languages like Python, Java, Perl, PHP, Ruby, Bash, Shell, or equivalent</li><li>Experience writing business requirements documents, functional specifications, and use cases</li><li>Experience defining roadmap strategy and prioritizing deliverables for your team products</li><li>Experience or experiments incorporating Agentic AI into operational workflows</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, San Francisco - 189,300.00 - 256,100.00 USD annually<br>
USA, WA, Seattle - 172,100.00 - 232,800.00 USD annually</div><p></p>

Global Operations Manager, Amazon Music

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
We are seeking an experienced Technical Marketing Operations Manager to serve as the technical and strategic owner of our Salesforce Marketing Cloud instance. This role combines hands-on operational support with strategic technical initiatives, requiring someone who can maintain day-to-day marketing operations while simultaneously building automation solutions, optimizing data models, and developing self-service analytics capabilities. This role mainly supports Marketing initiatives, and will also collaborate with business development, customer success, and operational teams on a variety of other email projects.<br>
<br>
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<br>
Key job responsibilities<br>
Marketing Cloud Operations<br>
<ul><li>Independently design, build, and execute targeted email campaign and lifecycle marketing programs</li><li>Serve as the technical owner and primary administrator of the Salesforce Marketing Cloud instance</li><li>Implement marketing automation best practices and optimize campaign workflows</li><li>Maintain active customer journeys and ensure seamless execution across all lifecycle stages</li><li>Build and manage email segments for targeted campaign delivery</li><li>Identify opportunities to automate repetitive processes and build scalable solutions</li></ul><br>
Stakeholder Management &amp; Requirements Translation<br>
<ul><li>Transform strategic marketing goals into actionable, measurable technical requirements</li><li>Serve as the bridge between marketing strategy and technical execution</li><li>Manage expectations across cross-functional teams while balancing operational and project work</li><li>Collaborate with Business Intelligence and data engineering teams to define audience segmentation requirements</li></ul><br>
Data &amp; Analytics Collaboration<br>
<ul><li>Leverage AWS tools and services to self-serve basic data requests and queries</li><li>Understand database structures and data flows to troubleshoot data-related issues independently</li><li>Design and manage ETL processes to extract, transform, and load data between systems</li></ul><br>
About the team<br>
Interested in exploring career opportunities with eero?
<br>
Visit our careers page to view all open positions:
<br>
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https://www.amazon.jobs/content/en/teams/devices-services/hardware-eero?country%5B%5D=US&amp;keyword%5B%5D=eero</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>5+ years of working directly with engineering teams experience</li><li>2+ years of technical product or program management experience</li><li>3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience</li><li>Experience managing programs across cross functional teams, building processes and coordinating release schedules</li><li>Experience using email platforms and editing HTML</li><li>Knowledge of data structures, data modeling, and database schema</li><li>Experience building, executing and scaling cross-functional email and push marketing campaigns (including automated flows) from concept to completion</li><li>Experience delivering against a large organization's long-term strategy and goals</li><li>Experience with A/B testing, especially around audience segmentation and targeting</li><li>5+ years of hands-on experience with Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, and Contact Builder</li><li>AMPscript and SSJS (Server-Side JavaScript) expertise for SFMC automation and personalization</li><li>Proven ability to design and restructure SFMC data extensions for complex personalization</li><li>Knowledge of email deliverability best practices, CAN-SPAM compliance, and data privacy regulations</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Salesforce Marketing Cloud certifications (Email Specialist, Consultant, or Developer)</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, San Francisco - 146,200.00 - 197,800.00 USD annually<br>
USA, WA, Seattle - 127,100.00 - 172,000.00 USD annually</div><p></p>

Technical Marketing Operations Manager, eero

Ｃollective

<div><p><b>About Collective:</b></p><p>
Collective is on a mission to redefine the way businesses-of-one work. Our technology and team of trusted advisors help members achieve financial independence by taking care of everything from business incorporation to accounting, bookkeeping, tax services, and access to a thriving community, all in one integrated platform. We believe in empowering self-employed people to enjoy the same tax savings that big companies get, so they can focus on their passion, not paperwork.</p><p>
Featured in Forbes, Business Insider, Yahoo, Bloomberg, Financial Times, TechCrunch, and more. We are backed by General Catalyst, Sound Ventures (Ashton Kutcher and Guy Oseary), QED Investors, Google&rsquo;s Gradient Ventures, Expa, and other investors who have financed iconic companies like YouTube, Substack, Twitch, Box, Hims, Instacart, and Lyft.</p><p><b>
About the role:</b></p><p>
The AI in an AI-native financial services firm is only as good as the operation it learns from, and the operation is only as good as the team that designs and tests it. That's Strategic Operations, and as Head of the function you own it.</p><p>
You'll report to the Head of Member Operations and partner closely with Product Operations (who owns the standards) and Service Operations (who runs the floor). Strategic Operations is the design layer in between: the applied operations research function with the technical muscle to model, prototype, and instrument the operation directly. You'll lead a small, high-leverage team designing the workflows of a self-driving financial back office, at the leading edge of an industry being rebuilt around outcomes rather than tools.</p><p><b>
What you'll do:
</b></p><ul><li><p>Own the design of every Member Operations workflow as a productized funnel: structured inputs, orchestrated execution, automated feedback loops, measurable quality, SLA-bound delivery.</p></li><li><p>
Own the Operations Intelligence Warehouse, the data layer that makes throughput, quality, variance, and capacity inspectable and decision-ready.</p></li><li><p>
Implement statistical process control across all production workflows, replacing anecdote with evidence.</p></li><li><p>
Build queuing and capacity models that drive staffing decisions and surface bottlenecks before they break the operation.</p></li><li><p>
Encode standards into Policy-as-Code: automated enforcement of bookkeeping quality gates, tax scorecards, and AI exception logic.</p></li><li><p>
Lead the prototype-to-Engineering handoff. Use low-code and AI-assisted development to ship working operating models in days or weeks, validate them with floor data, and graduate stable designs to Engineering. Build bridge tools, not forever tools.</p></li><li><p>
Build and lead a small team of operations analysts, process architects, and tool builders. Hire generalists who can model, design, and prototype.</p></li></ul><p><b>
What you'll bring:</b></p><ul><li><p>
10+ years in operations strategy, applied operations research, industrial process engineering, or ops management at a high-volume service business. Financial services, fintech, marketplace, or logistics backgrounds are particularly well-aligned.</p></li><li><p>
A management-science mindset: throughput, utilization, queuing, variance, cycle time, and first-pass yield are your native vocabulary.</p></li><li><p>
Deep SQL and data modeling skill (BigQuery preferred). You write the queries and design the schemas yourself.</p></li><li><p>
Hands-on fluency with low-code and AI-assisted application development (AppSheet, Retool, Bolt, Cursor, Claude Code, or similar). You ship working tools yourself and expect the same of your team.</p></li><li><p>
Workflow and process design experience, including BPMN or equivalent. You think about operations as a flow, not a list of tasks.</p></li><li><p>
Strong analytics chops across SPC, root cause, capacity modeling, and variance analysis.</p></li><li><p>
A clear point of view on scaffolding vs. product. You know when to build a quick instrument, when to lobby for a roadmap item, and when to retire a tool you built last quarter. You ship operating reality, not abstract designs.</p></li><li><p>
Strong cross-functional communicator. You can translate &quot;throughput is leaking on Tuesday afternoons&quot; into a PRD Engineering will accept.</p></li></ul><p><b>
What we offer:</b></p><ul><li><p><b>
Remote-Friendly Environment:</b> Flexibility to work from home while staying connected to the team. <i>Please note that we're open to remote candidates within the U.S. for this role, but Bay Area-based employees follow a hybrid schedule.</i></p></li><li><p><b>
Health &amp; Wellness:</b> $200 quarterly reimbursement to support your well-being.</p></li><li><p><b>
Fresh Lunch: </b>Provided on in-office days for those in a hybrid schedule.</p></li><li><p><b>
Commuter Support:</b> $150 monthly reimbursement for transit expenses for those in a hybrid schedule.</p></li><li><p><b>
Health &amp; Wellness:</b> $200 quarterly reimbursement to support your well-being.</p></li><li><p><b>
Time Off:</b> Flexible PTO plus 14 company holidays.</p></li><li><p><b>
Comprehensive Coverage:</b> 100% medical, dental, and vision for employees; 75% coverage for dependents.</p></li><li><p><b>
Parental Leave:</b> 16 weeks fully paid.</p></li><li><p><b>
Retirement &amp; Ownership</b>: 401k plan plus an equity package.</p></li><li><p><b>
Team Connection:</b> Quarterly virtual events and an annual in-person summit.</p></li></ul><p></p><p>
#LI-Remote</p><p>
Compensation Range: $190K - $250K</p></div>

Head of Strategic Operations (Sr. Manager/Director)

Recology

<p></p><div><div><b>Operations Supervisor
</b><div><div>Target Salary <b>$91,200 - $114,000 per year, wage dependent on experience and geographical location
</b></div><div>State <b>California
</b></div><div>Department <b>Operations - Management
</b></div></div></div>
<div><div><div><div>City:
</div><div><b>San Francisco</b></div>
</div><div><div>Location:
</div><div><b>1001 - Recology Golden Gate</b></div>
</div><div><div>Subsidiary Name:
</div><div><b>Recology Golden Gate</b></div>
</div></div></div><div><h1 class="jobSectionHeader"><b>The Role of the District Manager</b></h1><p>
Responsible for supervising operations personnel and routing drivers and monitoring work to ensure efficient and effective operations.</p><h1 class="jobSectionHeader"><b>
Essential Responsibilities</b></h1><ul><li>
Assigns employees to routes and special pickups for timely services. Assigns employees to balance workload. Arranges alternate coverage of service in case of employee absence or equipment failure.</li><li>
Ensures the accountability of route completions. May analyze routes, make recommendations, and implement routing changes.</li><li>
Monitors work to ensure efficient and effective operations. Observes collection practices on the routes and enforces safety policies and procedures.</li><li>
Resolves, with drivers as appropriate, customer service problems, ensures extras and overlooks are picked up and responds to complaints of unsatisfactory service. Investigates and resolves customer inquiries and complaints. May include responding to and corresponding with jurisdictional staff.</li><li>
Recommends rate adjustments and how to resolve billing disputes. With management approval, may make rate adjustments and resolve billing disputes.</li><li>
Generates and analyzes operational reports and make recommendations as appropriate.</li><li>
Possesses knowledge of rates to ensure appropriate customer billing. Advises Operations Manager of delinquent accounts and assists in their collection.</li><li>
Performs or reviews pre- and post-trip inspections.</li><li>
Investigates and reports on worker injuries, accidents, and other incidents.</li><li>
Maintains time records and manage attendance issues, providing timely feedback when necessary.</li><li>
Drives trucks, as needed.</li><li>
Ensures policies, procedures, and collective bargaining agreement (as applicable) are followed.</li><li>
May dispatch or be back-up for dispatch duties.</li><li>
May participate in community and business meetings and events on behalf of the company.</li><li>
Other duties as assigned</li></ul><h1 class="jobSectionHeader"><b>
Qualifications</b></h1><ul><li>
Possession of a high school diploma or GED required.</li><li>
Bachelor's degree preferred.</li><li>
Management experience in waste industry/recycling programs, transportation, production and logistics operations or related field.</li><li>
Valid Driver's License require.</li><li>
Class &quot;A&quot; or &quot;B&quot; Commercial Drivers' License preferred upon hire or within six months of hire.</li><li>
Principles of employee training, supervision, and evaluation.</li><li>
Supervisory techniques, resource allocation, planning and budgeting.</li></ul><h1 class="jobSectionHeader"><b>
Recology Offers</b></h1><ul><li>
An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.</li><li>
The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.</li><li>
A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.</li><li>
An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R&rsquo;s: Reduce, Re-use, Recycle, and Recologize.</li><li>
Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.</li></ul><h1 class="jobSectionHeader"><b>
Recology Benefits May Include</b></h1><ul><li>
Paid time off and paid holidays.</li><li>
Health and wellness benefits including medical, dental, and vision.</li><li>
Retirement plans (Employee Stock Ownership Plan, 401(k) with match).</li><li>
Annual wellness incentives.</li><li>
Employee Assistance Program (EAP).</li><li>
Educational assistance.</li><li>
Commuting benefits.</li><li>
Employee referral program.</li></ul><h1 class="jobSectionHeader"><b>
Supplemental Information</b></h1><p>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.</p><p>
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.</p><p><i>
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.</i></p></div></div>

Operations Supervisor

Visa

<div><p><b>About Us</b><br>
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.</p><p></p><p>
At Visa, you'll have the opportunity to create impact at scale &mdash; tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.</p><p></p><p>
Join Visa and do work that matters &ndash; to you, to your community, and to the world. Progress starts with you.</p><p></p><p><b>
Job Description</b></p><p></p><p><b>
The Role:</b><br>
You will be reporting to the Sales Operations Manager and working closely with wider business stakeholders to ensure the streamlining of our sales processes from the top of the lead funnel all the way to Customer Success. The position serves as an important contributor for the Revenue Office team handling Money Movement Solutions globally. This role is responsible for delivering top tier sales CRM support, analytic and decision support, enabling the team to pursue its initiatives and long-term strategy more effectively.<br>
<b>To Thrive:</b><br>
To thrive in this role, you must demonstrate the ability to influence business owners, facilitate informed decision-making through data and analytics, and engage with executives through excellent verbal and written communication skills. The successful candidate's key responsibilities will include:</p><p>
Front-line support for Sales and Sales leadership, solving queries and problems in a timely and efficient manner, including ad-hoc analysis.</p><p>
Participate in process and systems projects including Salesforce.com development, design and deployment of new sales and operations tools, and process design.</p><p>
Work with managers to scope out projects, prioritizing business and informational needs, while identifying opportunities to improve business operations and drive the adoption of efficient processes.</p><p>
Create and manage dashboards and reports to provide sales intelligence to leaders to improve strategies and sales effectiveness, ensuring availability and provision of relevant pipeline and forecast reports and dashboards to sales management</p><p>
Monitor, interpret, and analyze KPI data of sales and marketing activities to identify trends or issues with data quality.</p><p>
Ensure the validity of the revenue reporting based on the accuracy of contracts</p><p>
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.</p>
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.<p></p><p><b>
Qualifications</b></p><p></p>
Basic Qualifications &bull; 2 or more years of work experience with a Bachelor&rsquo;s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) Preferred Qualifications &bull; 3 or more years of work experience with a Bachelor&rsquo;s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) &bull; The ideal candidate will possess a strong analytical background in the finance, banking, or payment industry. They should have excellent critical thinking skills and the ability to communicate complex data clearly and concisely. &bull; Mid-senior level experience in Sales Enablement / Sales Operations with a clear focus on pipeline management &amp; sales forecasting &bull; Excellent numeracy, literacy and analytical skills with the ability to create, model and interrogate detailed sales performance data &bull; Deep Experience using Salesforce CRM &amp; Playbook &bull; Highly collaborative with exceptional people skills to manage many and varied stakeholders - able to work effectively with diverse audiences, management levels, cultures, and personalities &bull; Able to interpret data and effectively present through written, verbal and presentation communications to different audiences &bull; Demonstrated ability to be productive with minimal supervision. Must be results oriented, proactive and able to move forward without complete information. &bull; Ability to handle multiple tasks simultaneously, manage conflicting priorities and to complete assignments under aggressive time constraints independently<p></p><p><b>
U.S. Applicants Only</b></p>
The estimated salary range for this position is $104,900.00 to $ 163,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.<p></p><p><b>
Work Hours</b></p><p>
Varies upon the needs of the department.</p><p></p><p><b>
Travel Requirements</b></p><p>
This position requires travel 5-10% of the time.</p><p></p><p><b>
Mental/Physical Requirements</b></p><p>
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.</p><p></p><p><b>
Visa is an EEO Employer</b></p>
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.</div>

Sales Operations Analyst

Decagon

<div>
 <strong>
  About Decagon
  <br/>
  <br/>
 </strong>
 Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
 <br/>
 <br/>
 Our technology enables industry-defining enterprises like Avis Budget Group, Block&rsquo;s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
 <br/>
 <br/>
 We&rsquo;re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We&rsquo;re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
 <br/>
 <br/>
 We&rsquo;re an in-office company, driven by a shared commitment to excellence and velocity. Our values &mdash; Just Get It Done, Invent What Customers Want, Winner&rsquo;s Mindset, and The Polymath Principle &mdash; shape how we work and grow as a team.
 <br/>
 <br/>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 Founder&rsquo;s Office is where the hardest problems land, and we help solve them for the entire business. We are a small team of former founders, operators, and investors embedded directly with leadership, taking on work of any kind, no matter how different or unique, to improve business operations. Strategy, corporate development, pricing, special projects, and analytics are a few examples. We are analytical and critical cross-functional thinkers from a diverse set of multidisciplinary backgrounds. If it is ambiguous, urgent, or high-stakes, we are probably already thinking about it.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are looking for someone to help us accelerate using AI across
 <em>
  every
 </em>
 facet of the company. You are AI-pilled and will not stop until everyone else at the company is too.
 <br/>
 <br/>
 You wear many different hats: vibe coder, strategist, data analyst, product manager, operations. We believe in building together, quickly.
 <br/>
 <br/>
 This is a fully in-office role based in our San Francisco office 5 days a week.
 <br/>
 <br/>
 <strong>
  In this role, you will
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build AI automation agents to make us efficient: design and deploy agents that translate company strategy and operational processes, into automated workflows, custom internal tools, and programmatic systems. Specifically: help automate manual sales processes, embed AI into growth marketing engines, maximize Claude skills in the post-sales org, and more. Unlock hundreds of Decagon teammates with their &ldquo;aha&rdquo; moment of your product.
  </li>
  <li>
   Build out intelligent solutions to make us more effective: build out an account mapping platform that helps sales and marketing identify the best individuals to target and break into accounts with. Leverage scrapers, search APIs, workflow automation tools, and LLMs to do this effectively, and efficiently.
  </li>
  <li>
   Be the AI Culture Driver: build an AI-native culture for the entire business, by identifying and enabling internal &ldquo;AI champions,&rdquo; and builders. Programmatically define templates and best practices into team norms. Turn them into people who can&rsquo;t live without the automation and will be very unhappy if it is taken away.
  </li>
  <li>
   Build out AI analytics: measure success by going deep into data, specifically around number of hours saved, and additional work delivered as a result of our efficiency and effectiveness gains. Become customer obsessed - customers being our internal stakeholders - and measure their happiness using our tools.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your background looks something like this
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience: 1-3 years in a high growth technical environment. Roles that are inherently self-starters, entrepreneurial, or technical are also great fits, looking to make the switch into this new and emerging critical function for all companies.
  </li>
  <li>
   AI prompting foundations: some experience in some form with AI enablement, AI operations, or AI engineering roles. You are generally comfortable prompting your way to solutions, and sometimes needing to get into code / working with APIs, etc.
  </li>
  <li>
   Builder DNA: you are a curious learner and builder, skilled with new AI tools like Claude Code, Cursor, Notion AI, automation tools like Dust, Gumloop, n8n, Zapier, GTM enrichments like Clay and Unify, and search APIs like Exa, Parallel, Browserbase. Some familiarity with SQL, BI, managing data lakehouses, and scraping and scripting from DS notebooks, is a plus.
  </li>
  <li>
   Get it done mentality: a bias toward action and building "v1 MVP" today. You thrive in the ambiguity of a fast-paced AI startup.
  </li>
  <li>
   Strong communications: you can produce clear, concise presentation of information, and influence teams to use your products. You run training sessions that drive impact through leadership and communications, in every gap you find.
  </li>
  <li>
   Ability to manage cross-functional teams: able to work hands-on in workflows across Sales, Post-Sales, Finance, People/HR, Ops, BizOps, Marketing, EPD, and more. It&rsquo;s OK if you haven&rsquo;t done it before.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 $150,000 - $215,000 + Equity
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 We proudly offer the following benefits for our full-time employees:
 <br/>
 <br/>
 <ul>
  <li>
   Take what you need vacation policy
  </li>
  <li>
   Medical, Dental, and Vision benefits for you and your family
  </li>
  <li>
   Life Insurance and Disability Benefits
  </li>
  <li>
   Retirement Plan (e.g., 401K, pension)
  </li>
  <li>
   Parental Leave
  </li>
  <li>
   Fertility and family building benefits through Carrot
  </li>
  <li>
   Daily lunches and snacks in the office to keep you at your best
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  These benefits are described in more detail in Decagon&rsquo;s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
 </em>
</div>


AI Transformation Specialist

G2 Secure Staff

<div><div><div>Must be 18 years of age or older</div>
<div>HS Diploma or GED</div>
<div>Valid Driver's License (Must meet the G2 Company Driving Policy)</div>
<div>One (1) years of front-line experience in a similar or related role</div>
<div>Minimum one (1) year of lead or supervisory experience in a similar or related role</div>
<div>Excellent verbal and written communication skills</div>
<div>Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history</div>
<div>Must have a reliable mode of communication and transportation</div>
<div>
</div><div><p><b>PREFERRED EXPERIENCE:</b></p>
<div>
Experience in airport operations</div>
<div>Airline or airport operations experience</div>
<div>Leadership experience in the airline or airport operations experience</div>
<div>
</div><div><p><b>PERSONAL AND PHYSICAL REQUIREMENTS</b></p>
<div>
Treat all information as confidential.</div>
<div>Possesses the tact to deal with situations at all levels, client representatives, employees, and the public.</div>
<div>Must be able to sit, stand, lift, and bend throughout shift.</div>
<div>Must be willing and able to work in various climatic conditions including extreme heat and cold (over 100 to below 0), including high winds, rain, ice, and snow.</div>
<div>Must be willing and able to cope with various non-routine situations, including, but not limited to, early/late flights, weather and mechanical delays, and passenger assistance, including accommodation/re-accommodation.</div>
<div>Must pass pre-employment and random drug tests.</div>
<div>Must be able to read, understand, and carry out instructions in English.</div>
<div>Must meet requirements to obtain a security-sensitive identification badge.</div>
<div>Must be able to direct in English verbally.</div>
<div>Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).</div>
<div>Be able to resolve problem situations with passengers when necessary.</div>
<div>
</div><div><p><b>PERFORMANCE RESPONSIBILITIES</b></p>
<div>
Oversee administrative staff and assign duties to direct reports</div>
<div>Manage the day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime.
</div><div>Ensure implementation of the Safety Management System (SMS)</div>
<div>Implement a safety plan for the station</div>
<div>Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary</div>
<div>Perform all duties of subordinate employees when necessary.</div>
<div><div>Train/retrain all personnel in airline procedures, safety procedures, and company policies.</div>
<div>Maintain good employee relations. Handle employee problems efficiently and effectively.</div>
<div>Client Relations - Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.</div>
<div>Adhere to company policies and procedures and participate in achieving company objectives.</div>
<div>Monitor employee activity and adjust as needed.</div>
<div>Handle off-schedule operations when the Manager is not available.</div>
<div>Perform other duties as requested.</div>
</div>
</div></div></div></div><br>
Additional Details : The pay rate shown is an overall company range provided for transparency. Since compensation can differ by location, the exact rate for the position you applied for will be confirmed during the screening process.<br>
<br>
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to &quot;Pay Transparency Law&quot;; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.</div>

Cabin Supervisor (Overnight)

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