account manager

Pacific Aviation

<div>
 Account Managers lead and coordinate a team of 15-50 CSRs executing counter and gate operations. They manage schedules and staffing to ensure efficient allocation of company resources. They also oversee daily execution of our services in the terminal and are responsible for decisions when issues arise. Overall, they are also the team's primary model for the PA values and standards of performance.
 <br/>
 <br/>
 <strong>
  PPPP:
  <br/>
  <br/>
 </strong>
 <strong>
  People:
 </strong>
 Build a high-performing team that is engaged, accountable, and enjoys the work
 <br/>
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 <strong>
  Process:
 </strong>
 Create reliable, efficient systems that deliver consistent execution
 <br/>
 <br/>
 <strong>
  Product:
 </strong>
 Deliver a safe, compliant, and positive passenger experience
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 <strong>
  Profit:
 </strong>
 Use resources efficiently to generate surplus for reinvestment and growth
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 <strong>
  MAIN DUTIES
  <br/>
  <br/>
 </strong>
 <strong>
  PEOPLE:
  <br/>
  <br/>
 </strong>
 <strong>
  Staffing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Planning: Build 2-4 week schedule aligned to flight demand and staffing levels
  </li>
  <li>
   Adjustment: Reallocate staff in real time for call-offs and disruptions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Hiring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Selection: Interview candidates and make hiring decisions for account
   <br/>
   <br/>
  </li>
 </ul>
 Performance
 <br/>
 <br/>
 <ul>
  <li>
   Coaching: Deliver real-time feedback during shifts (e.g., boarding flow, compliance)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PROCESS:
  <br/>
  <br/>
 </strong>
 <strong>
  Real-Time Ops
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Decision: Make live calls on staffing, boarding pace, and issue handling
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Coordination
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communication: Lead daily briefings and provide updates during shifts
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   <br/>
  </li>
 </ul>
 <strong>
  Compliance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Enforcement: Monitor document checks, boarding procedures, and SOP adherence
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PRODUCT:
  <br/>
  <br/>
 </strong>
 <strong>
  Passenger Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversight: Monitor counter and gate interactions during operation
  </li>
  <li>
   Intervention: Step in when service or flow breaks down
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  On-Time Performance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Management: Adjust staffing and boarding flow to meet departure times
   <br/>
   <br/>
  </li>
 </ul>
 C
 <strong>
  lient (Airline)Ownership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead day-to-day airline relationship and briefings
  </li>
  <li>
   Responsiveness: Address client issues within 24 hours
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PROFIT:
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  <br/>
 </strong>
 <strong>
  Efficiency
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Control: Manage staffing vs demand to limit overtime and idle time
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   <br/>
  </li>
 </ul>
 <strong>
  Billing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Accuracy: Submit billing inputs (hours, services) correctly and on time
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Reporting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Review: Analyze OT, turnover, and performance trends monthly
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Experience Required:
  <br/>
  <br/>
 </strong>
 This position will support TAP/Air Portugal
 <br/>
 <br/>
 You're committed and flexible, understanding that this is a
 <strong>
  24/7 operation
 </strong>
 , including
 <strong>
  weekends and holidays:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A minimum of THREE (3) years experience in the airline industry in a supervisory or leadership position, above the wing (Passenger Service) with a focus on customer/client relations
  </li>
  <li>
   Ability to work independently as well as collaboratively
  </li>
  <li>
   Ability to communicate effectively through oral and written means
  </li>
  <li>
   Ability to lead a team, bring out the best performance in the team through employee engagement; handle employee issues in an efficient and effective manner
  </li>
  <li>
   Flexible to work rotating shifts including weekends and holidays
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Why You'll Love This Role at Pacific Aviation:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Competitive Salary - $76,000- $82,000 (based on qualifications) with bonus potential
  </li>
  <li>
   Exciting Industry - Work in a dynamic airport environment with a supportive team
  </li>
  <li>
   Career Growth - We invest in our people and promote from within
  </li>
  <li>
   Full Benefits Package - Medical/health insurance/dental/vision/other optional insurances and 401(k) with company match
  </li>
  <li>
   Paid Time Off &amp; Holidays - Because balance matters
  </li>
  <li>
   Professional Development - Ongoing training and growth opportunities
  </li>
  <li>
   A Strong, Supportive Team - We believe in respect, teamwork, and professional success
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Pacific Aviation
  <br/>
  <br/>
 </strong>
 At Pacific Aviation, we've been a trusted airport services provider since 1995, supporting top airlines across the U.S., including LAX, SFO, and SEA. We believe in fostering a culture of respect, growth, and excellence, ensuring both our employees and passengers have a seamless experience every day.
 <br/>
 <br/>
 <strong>
  Ready to Lead? Apply Today!
  <br/>
  <br/>
 </strong>
 If you're a proactive leader ready to make a real impact, we'd love to meet you. Apply now and take your career to new heights with Pacific Aviation!
</div>


Airline Account Manager - San Francisco International Airport

TEEMA

<div><p>The role of the Account Manager is to generate quality revenue in the form of qualified new patient starts.</p><p>
Essential Functions and Duties</p><ul><li><p>
Promoting and selling Nufactor Specialty Pharmacy service offering to referring entities, primarily in the physician office setting.</p></li><li><p>
Generate patient referrals for the purpose of generating positive revenues for any Nufactor product offerings, primarily immune globulin and infliximab therapies.</p></li><li><p>
Conducts sales presentations and meetings in physician offices.</p></li><li><p>
Develops and implements territory strategies in conjunction with RVP of</p><p>
Sales and other team members.</p></li><li><p>
Act as a liaison between healthcare provider and Nufactor to improve,</p><p>
expedite, and facilitate patient safety and quality of care.</p></li><li><p>
Maintains up to date territory workbook.</p></li><li><p>
Effectively manages all internal and external communications.</p></li><li><p>
Maintain and enhance existing business relationships while identifying</p><p>
and developing new business opportunities for Nufactor&reg;
</p><p>Enterprises, Inc.</p></li><li><p>
Attends local, regional and national events and tradeshows, as assigned.</p></li></ul><ul><li><p>
Gathers and disseminates new industry intelligence to the team.</p></li><li><p>
Continuously strive to improve processes, service quality to internal and</p><p>
external customers.</p></li><li><p>
Adheres specifically to all company policies and procedures, Federal and</p><p>
State regulations and laws.</p></li><li><p>
Displays dedication to position responsibilities and achieve assigned goals</p><p>
and objectives.</p></li><li><p>
Represents the Company in a professional manner and appearance at all</p></li></ul><p>
Account Manager Sales</p><p></p><ul><li><p><br>
Understands and carries out the Company&rsquo;s purpose and its organizational values.</p></li><li><p>
Displays enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.</p></li><li><p>
Works effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listens to and objectively consider ideas and suggestions from others; keeps commitments; keeps others informed of work progress, timetables, and issues; addresses problems and issues constructively to find mutually acceptable and practical business solutions; addresses others by name, title, or other respectful identifier, and; respects the diversity of our work force in actions, words, and deeds.</p></li><li><p>
Complies with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.</p></li><li><p>
Ensures conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.</p></li><li><p>
Other duties as assigned.</p><p>
Education, Knowledge, Skills and Experience</p><p>
Required Education:</p></li><li>High School diploma or equivalent; Bachelor&rsquo;s Degree preferred.</li></ul><p>
Required Knowledge:</p><ul><li>Excellent understanding of chronic health challenges such as Primary Immune Deficiency, Chronic Inflammatory Demyeliating Polyneuropathy and all other disease states treated with IG including Hemophilia.</li></ul><p>
Preferred Knowledge:</p><ul><li>Excellent understanding of chronic health challenges in conditions Nufactor product offering treats.</li></ul><p>
Required Experience:</p><ul><li>Must have at least five (5) years&rsquo; experience in relative health care industry including management, sales, clinic services, or customer service</li></ul><p>
Preferred Experience:</p><ul><li>Three (3) to five (5) years&rsquo; experience in similar chronic disorders is preferred.</li></ul><br>
<p></p>
#Workwolf</div>

Pharmaceutical (Infusion) Sales Executive

Propark Mobility

<div><ul><li>:
</li></ul><div><b>
Park your career here, with Propark Mobility!</b></div><div></div><div><b><br>
Senior Account Manager - Parking Services</b></div><div></div><div><b><br>
Salary Range: $80,000 to $90,000</b> Commensurate with Experience, plus 15% Incentive Bonus</div><div><b>
Work Modality</b>: On-Site</div><div><b>
Schedule:</b> Full-time</div><div><b>
Location:</b> San Francisco, CA</div><div><h2 class="jobSectionHeader"><b>
Experience Needed</b></h2><ul><li><div>
You demonstrate <b>strong operational and financial acumen</b>, with the ability to manage complex, high-volume operations in luxury environments.</div></li><li><div>
You are an <b>exceptional, service-driven leader</b> who sets the tone through presence, professionalism, and example.</div></li><li><div>
You possess <b>refined verbal and written communication skills</b>, capable of engaging confidently with discerning guests, hotel leadership, and ownership groups.</div></li><li><div>
You are a <b>highly motivated and polished professional</b> who thrives in fast-paced, guest-centric luxury settings.</div></li><li><div>
You bring <b>hospitality management experience</b>, preferably within luxury hotels, resorts, or premium parking and mobility operations.</div></li><li><div>
You are <b>self-sufficient, resourceful, and decisive</b>, able to anticipate needs and resolve issues discreetly and effectively.</div></li><li><div>
You have a natural ability to connect with people while consistently delivering <b>elevated, memorable guest experiences</b>.</div></li><li><div>
Minimum of <b>2 years of progressive management and operational experience</b> in luxury hospitality, parking, or a related premium service industry.</div></li><li><div><b>
Bachelor&rsquo;s degree</b> with a concentration in business or hospitality management preferred.</div></li></ul><h2 class="jobSectionHeader"><b>
Skills and Abilities Needed</b></h2><ul><li><div>
Ability to maintain a <b>flexible schedule</b> to meet the demands of luxury hotel operations and VIP guest needs.</div></li><li><div>
Exceptional <b>organizational, problem-solving, and time management skills</b> in dynamic, high-expectation environments.</div></li><li><div>
Strong <b>interpersonal and client-relations skills</b>, with confidence working alongside hotel executives, ownership groups, and brand representatives.</div></li><li><div>
Excellent <b>written and verbal communication skills</b>, with a polished, calm, and guest-focused delivery.</div></li><li><div>
Advanced <b>computer proficiency</b>, including Microsoft Word, Excel, PowerPoint, Outlook, and ADP.</div></li></ul><h2 class="jobSectionHeader"><b>
As Senior Account Manager, You Will:</b></h2><ul><li><div>
Lead and mentor on-site managers in delivering <b>luxury-level service recovery</b>, guest engagement, and daily operational excellence.</div></li><li><div>
Oversee customer service programs to ensure <b>consistent five-star experiences</b> for guests, residents, and VIP clientele.</div></li><li><div>
Maintain impeccable standards for <b>presentation, uniforms, equipment, and fleet</b>, including shuttle vehicles, signage, and guest-facing assets.</div></li><li><div>
Develop and manage <b>annual operating budgets</b>, aligning staffing, service levels, and expenses with luxury brand expectations.</div></li><li><div>
Serve as the <b>primary liaison with hotel leadership and ownership</b>, ensuring strong partnerships and exceptional client satisfaction.</div></li><li><div>
Proactively identify opportunities to enhance guest experience, service flow, and operational efficiency.</div></li><li><div>
Model a calm, confident, and approachable leadership presence aligned with high-end hospitality standards.</div></li><li><div>
Perform additional duties as assigned by company leadership.</div></li></ul><h2 class="jobSectionHeader"><b>
What&rsquo;s In It for You?</b></h2><ul><li><div><b>
We promote from within &mdash; park your career here.</b></div></li><li><div>
Complimentary parking.</div></li><li><div>
Flexible scheduling, paid holidays, and wellness benefits.</div></li><li><div><b>
Free and confidential Employee Assistance Program (EAP)</b> available 24/7 for employees and their families, including three free counseling sessions per household member.</div></li><li><div><i>
(Full-Time Employees)</i> Paid vacation <b>plus an additional day off to celebrate your birthday</b>.</div></li><li><div><i>
(Full-Time Employees)</i> Comprehensive benefits package including medical, HSA, FSA, dental, vision, commuter benefits, pet insurance, and a 401(k).</div></li><li><div>
Seven (7) paid holidays, including New Year&rsquo;s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a Birthday (Floating Holiday).</div></li></ul><h2 class="jobSectionHeader"><b>
Who We Are</b></h2><div>
We make each day great &mdash; together.</div><div>
Propark Mobility partners with some of the most <b>prestigious hotels, resorts, and mixed-use luxury properties</b> across the country. Our teams deliver experiences that reflect the sophistication of the brands we serve, while remaining warm, intuitive, and genuinely welcoming.</div><div>
Our service philosophy is grounded in <b>Approachable Luxury</b> &mdash; a refined approach to hospitality that balances elevated standards with authenticity and ease. We believe true luxury is felt through thoughtful service, personalized interactions, and seamless execution, not formality for formality&rsquo;s sake .</div><div>
Founded in 1984 in Hartford, CT, Propark Mobility has grown to over <b>750+ locations nationwide</b> and continues to expand rapidly, with a five-year plan to significantly scale our premium hospitality footprint.</div></div><div></div><div><b><br>
Are you ready to park your career here?</b></div><div><b>
Apply today!</b></div><div><b>
We can't wait to meet you!</b></div><div></div><div><br>
*<i>** Free parking while working at your assigned Porpark location(s).</i></div><p></p><div><i><br>
Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.</i></div><div></div><div><i><br>
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.</i></div><div></div><div><i><br>
Please go to the Propark corporate </i><i>careers portal</i><i> to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. </i><i>Notice of E-Verify Participation</i></div></div><div></div>

Senior Parking Operations Manager

Uber

<div><b>About the Role</b>
<br>
<br>
Advertising at Uber means navigating ambiguity, earning trust fast, and solving problems that don't come with a script. As a Partner Manager for our Travel and Financial Services verticals, you aren't just pushing a product; you are building long-term partnerships in a fast-changing environment where performance and client satisfaction are the only metrics that matter.
<br>
<br>
This role is high-stakes and grounded in the messy reality of doing big things at scale. You'll lead with impact by connecting major brands to our global user base, but you'll also face the challenge of shifting priorities, complex executions, and the need to make smart decisions with imperfect information. We are looking for someone with an owner mindset who is energized by the pressure of managing a campaign lifecycle from first kick-off to final reporting. If you thrive in a &quot;go-get-it&quot; environment where excellence is the norm and you're ready to help write the playbook rather than just follow one, this is where you'll grow.
<br>
<br>
<b>What You'll Do</b>
<ul><li>Partner with our ad sales teams to develop and manage ad partnership strategies that deliver on our partners' needs, business objectives and exceed quarterly growth goals
</li><li>Develop and maintain a strong understanding of clients' marketing goals and challenges and proactively recommend solutions that support them
</li><li>Manage internal and external kick off calls to understand campaign specifications and discuss complex executions
</li><li>Manage the entire campaign lifecycle including creative showcase and best practices
</li><li>Proactively monitor campaign performance to pinpoint, communicate and solve issues
</li><li>Coordinate the launch, management and reporting of campaigns; while proactively communicating updates and setting expectations with all stakeholders
</li><li>Employ critical thinking and creative problem-solving skills to navigate relationships and difficult partner conversations.
</li><li>Uncover opportunities to drive better performance and increased investment (upsell) by delivering data-backed insights and recommendations to our partners
</li><li>Bring your analytical A-game. Develop methodologies to highlight trends and provide meaningful insights to partners during the campaign lifecycle
</li><li>Be the voice of the customer and effectively communicate product limitations and feedback to relevant internal teams
</li><li>Drive initiatives. You will help support the team lead to build best practice playbooks across our Ads team to drive success and efficiency. This involves wearing many hats and jumping in to help your teammates when the needs arise
</li><li>Collaborate effectively across cross-functional internal sales, product, and support teams to include Ad Ops, Insights &amp; Measurement and other relevant parties.
</li></ul><b>Basic Qualifications</b>
<ul><li>4+ years of full-time experience
</li><li>Experience in end-to-end large customer advertising account management
</li><li>Experience in digital advertising account management and/or sales
</li><li>Understanding of performance and brand marketing media channels, ad products, and core measurement metrics that are relevant to these
</li><li>Bachelor's Degree or equivalent
</li></ul><b>Preferred Qualifications</b>
<ul><li>Experience managing large-scale ads campaigns and partnering with large, complex advertisers
</li><li>Experience building relationships with key marketing decision makers, brand digital advertising managers and agency partners
</li><li>Ability to flex your analytical skills and utilize data to quantify opportunities and influence decision makers
</li><li>Excellent listening, communication, and organizational skills
</li><li>Excellent negotiation and problem solving skills
</li><li>Speed, resourcefulness, proactivity and a go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity
</li>SQL and other data qualifications a plus<br>
<li>
</li></ul><br>
<br>
For Chicago, IL-based roles: The base salary range for this role is USD$102,000 per year - USD$113,500 per year. For New York, NY-based roles: The base salary range for this role is USD$113,000 per year - USD$126,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$113,000 per year - USD$126,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered sales bonuses &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.</div>

Partner Manager, Uber Advertising - Travel & Financial Services

Commure

<div><p>At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more &mdash; all designed for providers &amp; administrators to focus on what matters most: providing care.</p><p></p><p>
Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide &ndash; more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.</p><p></p><p>
Commure was recently named to Fortune&rsquo;s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.</p><p></p><p><b>
About the Role</b></p><p>
As a Senior Account Operations Manager at Commure + Athelas, you will play a pivotal role in our Operations team, focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, and Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics and helping lead the team through the next growth phase. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility.</p><p><b><i><br>
The position is 100% remote for those NOT in the San Francisco Bay Area, but will be fully on-site for those who are local.</i></b></p><p></p><p><b>
What You'll Do</b></p><ul><li><p>
Drive client growth through operational optimization and new growth initiatives</p></li><li><p>
Drive operational metrics (process throughput, defect rate, etc.)</p></li><li><p>
Develop and standardize internal processes, reporting, training and documentation as we scale our customer base by 5-10x over the coming 12 months</p></li><li><p>
Ensure the efficient and timely execution of all essential aspects of internal operations projects.</p></li><li><p>
Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams.</p></li><li><p>
Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency.</p></li><li><p>
Breakdown complex, challenging business problems</p></li><li><p>
Own execution and outcomes</p></li><li><p>
Understand the business in-and-out to be proactive about solving emerging problems</p></li><li><p>
Act as the primary point of contact for our largest and most complex accounts, representing $1.2 - $1.5M in annual recurring revenue</p></li><li><p>
Effectively manage client relationships, ensuring satisfaction and maximizing retention</p></li><li><p>
Help junior members of the team manage their relationships by acting as an escalation point for their clients as needed</p></li><li><p>
10-20% travel required</p></li></ul><p></p><p><b>
What You Have</b></p><ul><li><p>
3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company</p></li><li><p>
Experience leading others in client-facing roles</p></li><li><p>
Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience</p></li><li><p>
Comfortable working with data and proficiency in SQL + Excel</p></li><li><p>
Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things</p></li><li><p>
Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests</p></li><li><p>
Project Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust</p></li><li><p>
Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers</p></li><li><p>
Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.</p></li><li><p>
Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure + Athelas' best practices.</p></li><li><p>
Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives.</p></li><li><p>
Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience.</p></li><li><p>
Experience in the RCM (Revenue Cycle Management) space and/or prior start-up experience is a bonus</p></li></ul><p>
Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.</p><p><br>
Please be aware that all official communication from us will come exclusively from email addresses ending in <b>@</b><b>getathelas.com</b>, <b>@</b><b>commure.com</b> or <b>@</b><b>augmedix.com</b>.<b> </b>Any emails from other domains are not affiliated with our organization.</p><p><br>
Employees will act in accordance with the organization&rsquo;s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.</p><p>
Compensation Range: $100K - $160K</p></div>

Senior Operations Manager, Account Operations

<div><div><div>At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more &mdash; all designed for providers &amp; administrators to focus on what matters most: providing care.</div><p></p><p>
Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide &ndash; more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.</p><p></p><p>
Commure was recently named to Fortune&rsquo;s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.</p><p></p><p><b>
About the Role</b></p><p>
As a Senior Account Operations Manager at Commure + Athelas, you will play a pivotal role in our Operations team, focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, and Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics and helping lead the team through the next growth phase. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility.</p><p><b><i><br>
The position is 100% remote for those NOT in the San Francisco Bay Area, but will be fully on-site for those who are local.</i></b></p><p></p><p><b>
What You'll Do</b></p><ul><li><div>
Drive client growth through operational optimization and new growth initiatives</div></li><li><div>
Drive operational metrics (process throughput, defect rate, etc.)</div></li><li><div>
Develop and standardize internal processes, reporting, training and documentation as we scale our customer base by 5-10x over the coming 12 months</div></li><li><div>
Ensure the efficient and timely execution of all essential aspects of internal operations projects.</div></li><li><div>
Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams.</div></li><li><div>
Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency.</div></li><li><div>
Breakdown complex, challenging business problems</div></li><li><div>
Own execution and outcomes</div></li><li><div>
Understand the business in-and-out to be proactive about solving emerging problems</div></li><li><div>
Act as the primary point of contact for our largest and most complex accounts, representing $1.2 - $1.5M in annual recurring revenue</div></li><li><div>
Effectively manage client relationships, ensuring satisfaction and maximizing retention</div></li><li><div>
Help junior members of the team manage their relationships by acting as an escalation point for their clients as needed</div></li><li><div>
10-20% travel required</div></li></ul><p></p><p><b>
What You Have</b></p><ul><li><div>
3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company</div></li><li><div>
Experience leading others in client-facing roles</div></li><li><div>
Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience</div></li><li><div>
Comfortable working with data and proficiency in SQL + Excel</div></li><li><div>
Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things</div></li><li><div>
Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests</div></li><li><div>
Project Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust</div></li><li><div>
Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers</div></li><li><div>
Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.</div></li><li><div>
Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure + Athelas' best practices.</div></li><li><div>
Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives.</div></li><li><div>
Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience.</div></li><li><div>
Experience in the RCM (Revenue Cycle Management) space and/or prior start-up experience is a bonus</div></li></ul><p>
Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.</p><p><br>
Please be aware that all official communication from us will come exclusively from email addresses ending in <b>@</b><b>getathelas.com</b>, <b>@</b><b>commure.com</b> or <b>@</b><b>augmedix.com</b>.<b> </b>Any emails from other domains are not affiliated with our organization.</p><p><br>
Employees will act in accordance with the organization&rsquo;s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.</p></div></div><p></p>

Allison Worldwide

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  About Us
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  We imagine the new . Inspire the next. And use the power of our creativity to help build up those around us.
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 At Allison, we provide a limitless environment where you can build, create, and grow. Our openly collaborative and highly supportive culture is free from bureaucracy and red tape. With over 1,000 innovators from diverse backgrounds, we break new ground for world-class clients across 50 global markets and dozens of industries. We believe in creating a space where everyone can freely express their opinions, share their ideas and dreams for the future, and be themselves.
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 We foster an inclusive culture that attracts builders from all backgrounds who can envision new solutions and create outcomes that move our clients' businesses forward, while helping everyone on the team learn and grow together. Our shared ideal of the builder's mindset is limitless and available to everyone, and we push the boundaries to create new and innovative solutions for our clients and ourselves.
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 We create lasting impact and relationships, and our culture fosters meaningful connections and friendships that last beyond the workplace. If you're ready to join a team that pushes you to be your best, supports you every step of the way, and celebrates your successes, welcome to the Allison family.
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  Overview
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 We are seeking an Assistant Account Executive to join our Technology Practice . This is an entry level position where you&rsquo;ll work collaboratively with team members on key account projects and help organize the team around upcoming assignments. You&rsquo;ll have the opportunity to learn more about the industry and agency and explore different roles and skillsets within public relations and communications.
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 You will be responsible for developing highly curated media lists to provide your teams with accurate journalist and influencer information to successfully secure coverage for clients. This role will also entail conducting industry news monitoring to flag any trends, issues and media coverage for clients. You will be expected to actively network with media and influencers to develop relationships, pitch media and securing coverage opportunities, and maintain team operations with agendas, action items and reports.
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  Responsibilities
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   Participate in team and client calls and provide thorough notes and action items to help move deliverables forward every week.
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   Assist in providing clear client communication under the direction of your account leads.
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   Develop the first draft of PR content like press materials, speaker submissions, blog and social media content, bylines, etc. for review by your team.
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   Monitor and develop reports for client and industry media coverage.
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   Conduct media outreach with guidance from AE/SAE; pitching news announcements and conducting follow up via phone and email.
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   Research and track industry events, speaking opportunities and awards for clients, providing recommendations to internal team members.
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   Produce monthly or weekly reports outlining key activities and initiatives.
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   Conduct new business research to support upcoming pitches and presentations.
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   Promote and uphold Allison &rsquo;s core values; participate in agency-wide training and professional development programs.
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  </li>
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  Qualifications
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   Preferred experience as an account coordinator or equivalent experience in public relations, marketing or a related field.   Assistant Account Executives at Allison typically have a minimum of 1 + years of experience .
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   Tech Industry interest or background strongly preferred.
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   Works independently on assignments, as directed.
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   Self-motivated, eager to learn and enthusiastic about the work.
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   Foundation in research and content development.
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   Prior experience working in Microsoft Outlook, Word, PowerPoint and Excel, alongside Zoom and Microsoft Teams.
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   Takes direction well, asks clarifying questions and follows through on required deadlines.
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   Proficiency in using media monitoring and data analytics tools like Muckrack , Critical Mention, Meltwater and Cision .
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  </li>
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  Benefits
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   Hybrid work environment with home and office schedule (2+ days in office per week) and work from anywhere weeks
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   Comprehensive health benefits (healthcare, vision, dental, pet, home, and auto insurance)
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   Generous time off policies (unlimited paid time off, wellness days, national holidays, summer Fridays)
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   Four-week sabbatical every five years of employment
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   Exceptional parental leave benefits
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   Global mentorship and networking programs
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   Monthly cell phone reimbursement
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   401k savings and employee stock purchase plan
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   Volunteer hours (20 hours annually) for designated non-profit partner and personal choice
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   Globally driven DEI initiatives (Employee Advocacy Groups, DEI committee)
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   Career growth opportunities, such as Allison University (multi-day customized trainings for each level)
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  </li>
 </ul>
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  Equal Opportunities
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 Our founding vision was to create a positive and entrepreneurial environment where talented people thrive &ndash; and creativity &ndash; killing bureaucracy&hellip; doesn&rsquo;t .
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 We celebrate diversity and are committed to providing an inclusive environment for our employees. We do not tolerate discrimination or harassment of any kind and are committed to building an agency where everyone is welcome, and every voice is heard. We are proud to be an equal opportunity and affirmative action employer.
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  Compensation
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 In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in all locations within the United States for this role is $50K- $60K . Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
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 In addition to medical, dental and vision coverage, we offer a generous unlimited PTO plan, 401k program and comprehensive benefits plan. Additional perks and benefits include a month-long sabbatical, active employee advocacy groups, globally driven DEI initiatives, wellness days, summer Fridays and learning and development programs for our employees.
</div>


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