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remote customer success associate

account associate

Ferguson

<div>Job Description:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers&rsquo; complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.<h2 class="jobSectionHeader">
The Opportunity</h2>
Ferguson is seeking a driven HVAC Territory Manager to support and grow our HVAC business across the Bay Area. As part of our continued investment in HVAC&mdash;one of Ferguson&rsquo;s fastest‑growing and most strategic customer groups&mdash;this role plays a key part in expanding our presence with residential and light commercial contractors in a highly fragmented, opportunity‑rich market!
This is a field‑based, customer‑facing sales role responsible for building strong contractor relationships, identifying growth opportunities, and delivering solutions that help customers run more profitable, efficient businesses. You&rsquo;ll be backed by Ferguson&rsquo;s national scale, supply chain strength, and vendor partnerships, while shaping HVAC growth locally.
This base + uncapped commission role includes an auto allowance, company‑provided cell phone and laptop, T&amp;E card, and an estimated total compensation range of $100,000-$120,000+, based on performance and experience. Must reside in or be willing to relocate to the Bay Area
Responsibilities<ul><li>
Own and grow an assigned HVAC territory by building strong, trust‑based relationships with residential and light commercial HVAC contractors</li><li>
Identify and pursue new business opportunities while expanding existing customer relationships</li><li>
Serve as a consultative partner by understanding contractor workflows, job requirements, and growth goals, and recommending HVAC equipment, systems, and solutions</li><li>
Collaborate with branch teams, vendor partners, and internal specialists to ensure accurate quoting, smooth execution, and reliable fulfillment</li><li>
Analyze territory performance, market trends, and competitive activity to implement effective sales strategies</li><li>
Maintain accurate pipeline and customer activity in CRM tools</li><li>
Continue to build product knowledge and stay up to date on HVAC technologies, regulatory changes and market trends</li></ul>
What Success Looks Like<ul><li>
Consistent growth of HVAC revenue and margin within the assigned territory.</li><li>
Increased penetration of targeted customer segments and successful onboarding of new HVAC accounts.</li><li>
Strong customer satisfaction, repeat business, and long-term account retention.</li><li>
Effective territory planning, disciplined pipeline management and follow-through.</li><li>
Establishing Ferguson as a trusted, go-to HVAC partner in the local market</li></ul>
Qualifications<ul><li>
5+ years of experience in outside sales, account management, or a customer‑facing role within HVAC, construction, building materials, or a related industry</li><li>
Exposure to the HVAC industry with an understanding of&mdash;or the ability to quickly learn&mdash;HVAC equipment, systems, and contractor workflows</li><li>
Experience selling to residential and/or light commercial contractors; dual‑trade exposure is a plus</li><li>
Proven ability to build relationships, manage a territory, and drive growth through consultative selling</li><li>
Strong communication, organization, and time‑management skills</li><li>
General digital proficiency, including CRM tools and Microsoft Office</li></ul>
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!<ul><li></li></ul>
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.<ul><li></li></ul>
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information</div>

HVAC Territory Manager

Prudential

<div>Job Classification:
Investment Management - Investments<h2 class="jobSectionHeader">
A GLOBAL FIRM WITH A DIVERSE &amp; INCLUSIVE CULTURE</h2>
As the Global Asset Management business of Prudential, we&rsquo;re always looking for ways to improve financial services. We&rsquo;re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.
We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you&rsquo;ll unlock a motivating and impactful career &ndash; all while growing your skills and advancing your profession at one of the world&rsquo;s leading global asset managers!
If you&rsquo;re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that&rsquo;s investing in your future by shaping tomorrow today.
At PGIM, You Can!
<h2 class="jobSectionHeader">What you will do</h2>
PGIM Real Estate&rsquo;s Originations team engages in all aspects of the loan origination process. As an Investment Associate on the Originations team, you would be responsible for helping to facilitate the originations of multifamily and commercial real estate debt investments for Prudential's wide variety of capital sources including the general account, separate accounts, core plus debt fund, structured debt strategies, Fannie Mae, Freddie Mac, and FHA. This person will join a fully integrated mortgage origination team responsible for $1B+ of annual production. The expectation is that the Investment Associate will develop and leverage internal and external relationships to efficiently guide all transactions through the approval and closing process. The individual will assume a leadership role in assisting the team with the daily operations to include training and oversight for the team&rsquo;s analysts which includes reviewing underwriting and memos.
This position is based in our office in San Francisco and will follow a hybrid schedule which requires 3-4 days working from the office each week and 1-2 days of remote work.<h2 class="jobSectionHeader">
What you can expect</h2><ul><li>
Assist the team&rsquo;s Loan Officers in all aspects of the loan origination and closing process, including analysis and underwriting, debt structuring, pricing strategy, creating presentations to senior management for pricing and loan authorization, due diligence review, transaction negotiation and closing.</li><li>
Involvement in all aspects of transactions to include initial screening, underwriting, modeling, term sheet completion/negotiation, and compiling Investment Committee/loan authorization materials.</li><li>
Involvement and management of legal aspects of the loan origination/closing process.</li><li>
Assisting the team&rsquo;s Loan Officers with market knowledge/expertise, i.e., become well versed in the region for which the team is responsible.</li><li>
Maintain responsibility for assisting the team&rsquo;s analysts and associates with closing and due diligence review.</li><li>
Manage training and maintain oversight for the team&rsquo;s analysts and associates.</li><li>
Interact with existing and prospective borrowers, intermediaries, industry peers and the legal community on deals.</li><li>
Develop internal relationships with the Credit and Portfolio Management teams. As well as external relationships with prospective borrowers and intermediaries while maintaining and building enduring relationships with existing clients across the platform to help facilitate the transaction process.</li><li>
Develop expertise in all PGIM systems necessary for the originations process.</li></ul><h2 class="jobSectionHeader">
What you will bring</h2><ul><li>
Bachelor's Degree and 3 or more years of experience in commercial real estate lending.</li><li>
A credit mindset and the ability to review, structure and underwrite loans to mitigate risks corresponding to the needs of PGIM&rsquo;s various capital sources.</li><li>
Strong quantitative skills and demonstrated analytical ability.</li><li>
Excellent organizational skills and attention to detail with ability to manage multiple projects simultaneously.</li><li>
 Outstanding written, oral communication, and interpersonal skills.</li><li>
Ability to work both independently and as an integral member of a team.</li><li>
Proficiency in MS Office applications, (Excel, Word, and PowerPoint) required.</li><li>
Willingness to travel occasionally and attend industry events and conferences, required.</li><li>
Interact professionally with internal and external parties, including originations, transactions, risk, legal, developers, investment firms, borrowers, and third‐party service providers.</li><li>
Demonstrated leadership experience with the ability.</li></ul><h2 class="jobSectionHeader">
What will set you apart</h2><ul><li>
Experience working with all real estate asset classes.</li><li>
Experience using Argus Enterprise</li><li>
Self‐motivated with perseverance, and a hands‐on, proactive style.</li></ul><ul><li>PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.</li></ul>
Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $130,000 to $145,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits.
About PGIM Real Estate
With $207.9 billion in gross assets under management and administration ($133.8 billion net),1 PGIM Real Estate provides investors and borrowers access to a range of real estate equity, real estate debt, agriculture, and impact solutions across the risk-return spectrum.
PGIM Real Estate is a business of PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU). PGIM Real Estate&rsquo;s risk management approach, execution capabilities and industry insights are backed by a 50-year legacy of investing in commercial real estate, a 140-year history of real estate financing,2 and the local experience of professionals in 32 cities globally. Through its investment, financing, asset management, and talent management approach, PGIM Real Estate engages in practices that strive to ignite positive environmental and social impact, while pursuing activities that seek to strengthen communities around the world. For more information visit pgimrealestate.com.<h1 class="jobSectionHeader">
What we offer you:</h1><ul><li> 
Market competitive base salaries, with a yearly bonus potential at every level.</li><li>
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.</li><li>
401(k) plan with company match (up to 4%).</li><li>
Company-funded pension plan.</li><li>
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.</li><li>
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
</li><li>Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
</li><li>Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).</li></ul> 
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. 
 
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. 
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. 
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. 
If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.</div>

PGIM Real Estate Investment Associate

JPMorganChase

<div>JOB DESCRIPTION 
 
 
<div><div>At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
 
 
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions &ndash; helping clients achieve their financial goals.
 
 
Job Responsibilities
</div><div><ul><li>Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.</li>
<li>Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.</li>
<li>Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.</li>
<li>Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions &ndash; partnering with other branch team members to help achieve their financial goals.</li>
<li>Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.</li>
</ul></div><div>Required Qualifications, Capabilities, and Skills
</div><div><ul><li>Ability to put clients first and exceed their expectations &ndash; delivering attentive and friendly service, creating a welcoming environment.
</li><li>Ability to build trusted relationships &ndash; demonstrating genuine care and concern during interactions with clients.</li>
<li>Ability to engage clients &ndash; communicating clearly and politely to understand and help, anticipating client needs.</li>
<li>Ability to quickly and effectively resolve client issues with attention to detail &ndash; providing a consistent client experience.
</li><li>Ability to elevate the client experience &ndash; working collaboratively as a team to deliver seamless service with care and sincerity.</li>
<li>Ability to quickly and accurately learn products, services, and procedures.</li>
<li>Client service experience or comparable experience.</li>
<li>High school diploma or GED equivalent.</li>
<li>Reading and speaking in both English and Cantonese fluently is required for this role</li>
</ul></div><div>Preferred Qualifications, Capabilities, and Skills
</div><div><ul><li>Strong desire and ability to influence, educate, and connect customers to technology solutions.</li>
<li>Cash handling experience.</li>
</ul>FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
</div></div><div></div>ABOUT US 
 
 
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
 
 
<div>Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction. 
</div><div></div> 
<div>Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Part Time (30 Hours) Associate Banker, Stockton St Chinatown SF Branch, San Francisco, CA Bilingual Cantonese Required

Mastercard

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President - Global Technology Account Management, Open Finance Solutions
Overview 
The Open Finance Client Value Delivery and Operations team is looking for a Vice President, Technology Account Management (TAM) to lead our function globally. This role leads the technical relationship with our clients post go-live. As the trusted technical advisor within the broader account team, the TAM function is responsible for the health of our clients' integrations, the depth of their platform adoption, and the technical strategy that lets them get the most from Mastercard Open Finance. 
 
The VP will lead a distributed team of regional TAM leaders, set the global standard for how we engage clients technically, and ensure that the client perspective carries weight in how the platform evolves. 
 
The ideal candidate is technically fluent, commercially minded, energized by building at scale, and passionate about the client experience. 
 
Role 
In this client-facing leadership position, you will: 
<ul><li>Own the global Technology Account Management operating model, ensuring a consistent, high-quality client experience across all markets</li><li>Lead and develop a team of regional TAM leaders, building deep technical and client advisory capability across the function</li><li>Drive measurable client outcomes across product adoption, integration health, and retention through a segmented, scalable coverage model</li><li>Serve as a senior technical partner to our most strategic clients, and as an executive point of contact on complex initiatives</li><li>Partner closely with Product and Engineering to bring client insight into platform strategy and influence the roadmap</li><li>Build the enablement, knowledge, and automation foundation that allows the function to scale alongside the business</li></ul> 
All About You 
The ideal candidate for this position should: 
<ul><li>Have advanced experience leading technical, client-facing post-sales teams at scale</li><li>Bring advanced expertise in APIs, data connectivity, cloud infrastructure, and technical SLAs, with the depth to shape architecture decisions and set technical direction with client engineering and technology leaders
</li><li>Have a proven track record of driving product adoption and integration health across a client portfolio
</li><li>Have a demonstrated record of designing and scaling operating models, including methodology, measurement, and team capability
</li><li>Have advanced experience influencing product direction through structured, well-evidenced client insight
</li><li>Be a versatile communicator, able to translate technical complexity into commercial value and move between a client CTO, an internal engineering lead, and an executive audience without losing precision</li></ul> 
Additional capabilities that would be valuable: 
<ul><li>Experience in open banking, open finance, payments, or financial data infrastructure</li><li>Experience applying automation or AI to scale technical account management and support functions</li><li>Experience leading globally distributed teams</li></ul>
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul>
In line with Mastercard&rsquo;s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $181,000 - $299,000 USD
Arlington, Virginia: $208,000 - $344,000 USD
Atlanta, Georgia: $181,000 - $299,000 USD
Boston, Massachusetts: $208,000 - $344,000 USD
Purchase, New York: $208,000 - $344,000 USD
Salt Lake City, Utah: $181,000 - $299,000 USD
San Francisco: $181,000 - $299,000 USD
Seattle, Washington: $208,000 - $344,000 USD</div>

Vice President - Global Technology Account Management, Open Finance Solutions

FirstService Residential

<div>Description 
 
Job Overview: 
 
The Resident Relations Specialist - Overnights supports the General Manager (&ldquo;GM&rdquo;) and/or the Resident Relations Supervisor/Resident Relations Lead by providing exceptional, responsive service to every resident or guest they encounter. The RRS is the interface who executes a variety of concierge/social/resident functions enhancing the resident experience at their property or community. While all on-site positions promote and exude warm and helpful service, the RRS position specifically focuses on &ldquo;Five-Star&rdquo; service excellence. The RRS is tasked with understanding residents expressed and unexpressed preferences and executing a full-service hospitality platform under the direction of the GM. The RRS is customer focused with excellent interpersonal communication and organizational skills and has a &ldquo;can do&rdquo; attitude. He/she must understand and adopt all community management tools (communications mediums, Buildinglink, Access Control, Security etc.) daily to enhance the lifestyle of every resident. 
 
In addition, the RRS supports and executes administrative tasks as directed by the Board of Directors and management. This position requires skilled representation (verbal, written, visual) at all times, with peak emphasis on delivering friendly, helpful and professional service to all residents, co-workers and management. 
 
Schedule: 40/hour a week; Thursday - Monday, 10:30PM - 7:00AM 
 
Compensation: $22 - 23/hr 
 
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client&rsquo;s property, the salary or wage will also be premised upon the client&rsquo;s directive. The base pay range is subject to change and may be modified in the future. 
 
Your Responsibilities:<ul><li>
Identifies and clarifies residents expressed and unexpressed needs, answers questions and gives direction and instructions in a professional helpful manner.</li><li>
Answers the telephone within two rings, using correct salutations, personal identification and telephone etiquette.</li><li>
Takes, records and relays messages accurately, completely and legibly.</li><li>
Documents all pertinent information in resident logbook(s) throughout their shift.</li><li>
Responsible for all package distribution (incoming and outgoing) for the property and insures all are logged into Buildinglink when received and signed for when picked up.</li><li>
Monitors all property access points (gates, garages, doors, elevators, pool) through the operation of Closed-Circuit Television where applicable. Reports all suspicious activity to proper authority to ensure continued resident safety.</li><li>
Complies with service expectations and company standards as well as policies and procedures.</li><li>
Accommodates Resident requests expediently and courteously within 24 hours of initial call. Follows up with person assigned to task and Resident to ensure completion of the request.</li><li>
Attends and participates in designated meetings or functions as required by the General Manager or the Board of Directors.</li><li>
Maintains a list of residents needing special assistance in case of an emergency and is an active member on the emergency response team.</li><li>
Informs all vendors of building rules and regulations.</li><li>
Assists with move-in questions new residents may have and redirects them should they need to refer to a different department.</li><li>
Assures all visitors are registered and authorized by homeowner to be on property.</li><li>
Assures all pets, vehicles, motorcycles and bicycles are properly registered and logged in Buildinglink.</li><li>
Ensures people sent downstairs to the valet parking garage have a valid parking ticket</li><li>
Maintains complete knowledge and complies with the HOA&rsquo;s policies and procedures.</li><li>
Maintains fresh organized workstations with necessary supplies throughout shift as well as administers the cleanliness of the building&rsquo;s entrance and lobby.</li><li>
Maintains current vendor information to accommodate all resident requests.</li><li>
Stays current on notices sent from the HOA to different floors in lobby being worked on to answer any questions should residents&rsquo; approach.</li><li>
Makes accurate timekeeping and payroll entries each day in accordance with company policy.</li><li>
Completes daily tasks and projects assigned by supervisor and Director of Operations including, but not limited to, newspaper delivery, package audit and daily task page completion.</li></ul> 
 
Skills &amp; Experience: 
<ul><li>
High school diploma or equivalency required. College level courses in business or hospitality preferred.</li><li>
Will possess past Resident Services, Customer Service and/or Hospitality experience.</li><li>
Is highly organized and detailed oriented with a &ldquo;can do&rdquo; team player attitude.</li><li>
Has excellent communication and customer service skills and is administratively strong.</li><li>
Is proficient in MS Office with the willingness and ability to learn company internal software.</li><li>
Is able to multitask while working at times under pressure and in a diverse environment.</li><li>
Must be passionate about providing our residents exemplary customer service at all times.</li><li>
Ensures uniform and personal appearance are clean and professional at all time while maintaining a pleasant demeanor.</li><li>
Demonstrates consistent effective written, verbal and listening communication skills.</li><li>
Demonstrates problem-solving abilities independently and responsibly.</li><li>
Has the ability to quickly adapt to change both in client needs and policies and procedures which have been implemented by management and the HOA Board of Directors.</li><li>
Able to work independently and as a team and prioritizes daily workload efficiently and professionally.</li><li>
Receptive to receiving constructive feedback regarding personal performance for professional development.</li><li>
Must work effectively with co-workers, residents and others by sharing ideas in a constructive and positive manner; listens to and objectively considers ideas and suggestions; keeps commitments and keeps others well informed of work progress, timetables and issues; address&rsquo; problems and issues constructively to find mutually acceptable and practical business solution; address&rsquo; others by name, title or other respectful identifier.</li><li>
Must be flexible in work schedule which may include AM/PM shifts, weekends and holidays.</li></ul> 
 
Physical Requirements and Working Environment: 
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Must be mobile enough to move about the facilities, including up and down stairs and recreational areas and navigate uneven surfaces.</li><li>
Must be able to lift up to 25 pounds.</li><li>
Must be able to sit and stand for extended periods of time.</li><li>
Must have finger dexterity for typing/using a keyboard.</li><li>
Must be able to actively talk and listen to clients, vendors, co-workers and supervisors.</li></ul> 
 
The work environment characteristics are normal office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Overtime may be required from time-to-time, based on business needs and as approved by supervisor. Consistent and regular attendance required. 
 
What We Offer:<ul><li>
Medical, dental, and vision plans (full time and those working 30+ hours)</li><li>
Part time 20+ hours qualify for dental and vision</li><li>
401K match</li><li>
Time off including vacation, sick, and company paid holidays</li><li>
Pet insurance available</li><li>
Tuition reimbursement</li><li>
Legal services</li><li>
Free emotional wellbeing and daily life assistance support for all associates</li><li>
Domestic partner coverage</li><li>
Health savings account</li><li>
Flexible spending account</li></ul> 
 
About Us: 
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. 
 
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. 
 
Experience exceptional service with a fulfilling career in property management with FirstService Residential. 
 
To learn more about our company and culture, please visit www.fsresidential.com/california 
 
Disclaimer 
 
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. 
 
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. 
 
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check. 
 
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. 
 
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. 
 
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a &ldquo;reasonable accommodation,&rdquo; as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. 
 
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.</div>

Resident Relations Specialist - FT Overnights

Writer

<div><h3 class="jobSectionHeader">About WRITER</h3>
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible &ndash; through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.<div> 
</div><h3 class="jobSectionHeader">
About the role</h3>
As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.
This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.
This is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.<div> 
</div><h3 class="jobSectionHeader">
What you'll do</h3><ul><li>
Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions</li><li>
Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges</li><li>
Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape</li><li>
Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation</li><li>
Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations</li><li>
Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment</li></ul><div> 
</div><h3 class="jobSectionHeader">
️ What you need</h3><ul><li>
Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management</li><li>
Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications</li><li>
Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment</li><li>
Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership</li><li>
A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI</li><li>
A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts</li></ul> 
Benefits &amp; perks (US Full-time employees)<ul><li>
Generous PTO, plus company holidays</li><li>
Medical, dental, and vision coverage for you and your family</li><li>
Paid parental leave for all parents (16 weeks)</li><li>
Fertility and family planning support</li><li>
Early-detection cancer testing through Galleri</li><li>
Flexible spending account and dependent FSA options</li><li>
Health savings account for eligible plans with company contribution</li><li>
Annual work-life stipends for:<ul><li>
Wellness stipend for gym, massage/chiropractor, personal training, etc.</li><li>
Learning and development stipend</li></ul></li><li>
Company-wide off-sites and team off-sites</li><li>
Competitive compensation, company stock options and 401k</li></ul>
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
Compensation Range: $131.8K - $185K</div>

AI deployment engineer (West)

Heraeus

Regional Sales Manager - San Francisco Bay Area, California Location: Position is remote and will be covering the sales territory of San Francisco Bay Area, California. The role is a Permanent, Full-Time position.Imagine a job where you will have the opportunity to do exciting and challenging work, while collaborating with extraordinary colleagues. A company that invests in you and your career, providing the training, mentoring, development and support you need to be successful now and in the future. If you want a career without limits with a market-leading family-owned, global company where you can make an impact, then imagine an opportunity at Heraeus. Every day, our worldwide team of nearly 15,000 employees are bringing forward new ideas and solutions that are impacting and transforming everything from healthcare to renewable energy to e-mobility to high-tech and telecommunications.Your role and responsibilitiesJob Summary - As a Regional Sales Manager, you will be responsible for growing Heraeus' orthopedic business by developing relationships with hospitals, health systems, surgeons, physician practices, clinics, and 1099 agents, and by delivering solutions that support patient care and clinical outcomes.<ul><li>Grow the market share of HME products in the defined geographic area and achieve or exceed sales quota. Develop relationships with decision makers (clinical, technical and economic) in geographic area.</li><li>Cold call and visit prospects on location, set appointments with hospital staff and administrators, Manage all leads and customers within a defined territory.</li><li>Keep CRM software updated with appropriate information, educate medical staff on the use and benefits of medical devices. Provide product demonstrations and support.</li><li>Ensure smooth ordering at all accounts (new and existing). Maximize account penetration by selling all products in portfolio.</li><li>Communicate between sales, marketing, and support teams to improve customer experience.</li><li>Collect, analyze, and present field sales data to assist with strategy planning and implementation.</li><li>Support and champion the regional sales strategy, Develop and execute territory business plan.</li><li>Support, train, develop and manage internal and external sales reps and agents on products, services and any corporate level initiatives. Oversee and manage multiple territories and associated sales reps/sales agents.</li></ul>What is required for this role<ul><li>Bachelor&rsquo;s Degree in Business, Biology or related field required, Master&rsquo;s degree preferred.</li><li>A minimum of 4 years of experience in the medical industry and medical device sales required.</li><li>Experience managing direct reports and external sales agents preferred.</li><li>Must have a strong sales background with demonstrated performance record; ability to learn our medical device product platform. Self-starter, strong independent sales management skills.</li><li>Direct sales training and experience in medical device industry required.</li><li>The equivalent combination of education and experience will be considered.</li></ul>If you want to do more than make a living, at Heraeus you can make a difference. We can provide you with the opportunity - and Open Space - where your ideas and career can grow and advance. We offer attractive compensation, top-notch benefits, and an ideal environment that supports your professional development. You can find more information at www.heraeus.com/careersusa.Interested candidates should apply through the Heraeus careers site.Keywords: sales, medical devices, orthopedic, sales management, trauma, reconstructionJob Type: Full-timePay: $80,000.00 - $175,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Travel reimbursement</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Experience:<ul><li>Medical Device Sales: 4 years (Required)</li><li>Sales management: 2 years (Required)</li><li>1099 sales agent management: 1 year (Required)</li><li>Orthopedic medical device sales: 3 years (Preferred)</li></ul>Work Location: On the road

Regional Sales Manager - Bay Area, California

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