cabin service supervisor

office manager

operations specialist, afternoon shift Jobs in San Francisco

operations specialist, afternoon shift

operations specialist, morning shift Jobs in San Francisco

operations specialist, morning shift

operations supervisor

Dnata

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.
 On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.
 
As a dnata Cabin Cleaning Supervisor, you will play an important part in supervising and performing the safety and efficient cleaning of the aircraft cabin.
 
Essential Duties and Responsibilities
 
Ensure thorough aircraft cleaning following company training guidelines and specifications.
 
Ensure cleaning supplies are ready for reach arrival, following EPA and company procedures.
 
Ensure compliance with TSA and FAA regulations and policies.
 
Consistently delivers om the company’s and the customer’s standards and expectations.
 
Train Cabin Service personnel and assist in their scheduling.
 
Monitor and request all supplies needed in operation.
 
Perform the same or similar work as assigned to the group being supervised.
 
Establishes a culture that promotes safety through daily observation, shift briefings, routine audits, training, and documented safety procedures.
 
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
 
Schedule personnel as per operational needs
 
Job Qualifications
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Must be physically able to perform the essential functions of the job, with or without accommodations including but not limited to standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods of time.
 
Push, pull, lift, and load up to 70 pounds (32 kg) on a regular basis.
 
Ascend/descend jet-way stairs.
 
Ability to understand and react to verbal and visual commands and safety warnings, with and without assistance of sight and visual aids.
 
Work outside in all types of weather and around jet and machinery noises
 
Wear proper Personal Protective Equipment
 
Prior supervisor experience in Cabin Cleaning preferred
 
Possess/maintain FAA/Airport required identification/seals or authorizations.
 
Full time
 $28.50

Cabin Service Supervisor

TEEMA

<div>Job Summary
Center Support Supervisor
TeemaGroup
Full-time
In-Office | San Francisco CA, United States 
What you will be doing: 
Clinical Practice &amp; Case Management<ul><li>
Exercise independent judgment to provide case management services for a panel of patients.</li><li>
Conduct comprehensive initial and routine psychosocial assessments to develop, implement, and update individualized care plans.</li><li>
Collaborate with caregivers and support systems to establish and deliver coordinated care plans.</li><li>
Identify psychosocial risks, challenges, and service needs; advocate, refer, coordinate, and follow up on patient support in a timely manner.</li><li>
Provide individual counseling to patients as needed.</li><li>
Facilitate family conferences and patient/caregiver support groups.</li><li>
Engage with the community to identify and access services that support patient well-being.</li><li>
Conduct discharge planning and coordination when a patient transitions out of the program.</li><li>
Participate in special events such as caregiver workshops and educational sessions.</li><li>
May review and verify assessments completed by other social work staff.</li></ul>
Team Collaboration<ul><li>
Serve as a primary liaison between patients, caregivers, the team, and community partners.</li><li>
Collaborate with external agencies such as healthcare plans, community-based organizations, and care facilities.</li><li>
Adhere to ethical and legal standards of social work practice.</li><li>
Comply with all organizational policies and procedures, including safety and confidentiality regulations.</li><li>
Complete all documentation promptly and accurately.</li><li>
Actively participate in team meetings, advocate for patient and caregiver needs, and contribute to collaborative care planning.</li><li>
Support continuous improvement efforts to enhance service quality and operational efficiency.</li><li>
Deliver 5-star service guided by compassion, respect, and professionalism.</li><li>
Perform other related duties as assigned.</li></ul> 
What you must have:<ul><li>
Master&rsquo;s degree in Social Work (MSW) from an accredited institution required.</li><li>
Bachelor&rsquo;s degree in Social Work may be considered with relevant experience and language proficiency.</li><li>
Minimum of one (1) year of experience working with frail or elderly populations.</li><li>
Valid Social Worker license in the state of California (MSW &ndash; Medical Social Worker).</li><li>
Experience and ability to work effectively with diverse populations.</li><li>
Skilled in collaborative teamwork and interdisciplinary care coordination.</li><li>
Strong interpersonal skills with the ability to build trust and rapport with patients, caregivers, and colleagues.</li><li>
Highly organized with the ability to prioritize, manage multiple tasks, and follow up thoroughly.</li><li>
Excellent verbal and written communication skills.</li><li>
Proficient in Microsoft Office and comfortable using electronic documentation systems.</li><li>
Bilingual ability may be required for specific assignments.</li><li>
Strong foundation in clinical practices and case management principles.</li></ul> 
Nice to have:<ul><li>
One (1) year or more of post-MSW experience.</li><li>
Prior experience in case management or healthcare settings.</li><li>
Familiarity with electronic health record (EHR) systems.</li></ul>
#Workwolf</div>

Social Worker MSW

CURSOR

<div>Operations &middot; Full-time &middot; San Francisco 
<div><div>Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.
About the role
We&rsquo;re hiring an Executive Assistant to support our Head of User Operations and two other executives across the operations function.
This is a high-impact role focused on enabling clarity, efficiency, and execution across a fast-moving User Operations org. The ideal candidate is highly organized, an excellent business writer, and confident enough to actively manage competing priorities across complex calendars and workflows. This person will need to be full time in our SF office.
What you&rsquo;ll do
Calendar &amp; Meeting Management<ul><li>
Own complex scheduling across multiple senior leaders and stakeholders</li><li>
Prioritize ruthlessly to ensure time aligns with business impact</li><li>
Push back when needed to protect focus and optimize leadership bandwidth</li></ul>
Travel &amp; Expenses<ul><li>
Coordinate domestic and international travel logistics</li><li>
Manage expenses through Ramp with accuracy and timeliness</li></ul>
Business Writing<ul><li>
Draft, edit, and refine internal communications, presentations, and leadership updates</li><li>
Help leaders articulate strategy, summarize meetings, and drive follow-ups</li><li>
Bring structure and clarity to ambiguous inputs and fast-moving discussions</li></ul>
GTM Operating Rhythm Support<ul><li>
Help keep key meetings, planning cycles, and cross-functional touchpoints on track</li><li>
Partner closely with Recruiting to ensure interview days run smoothly and efficiently</li><li>
Support offsite planning for the GTM teams, including venue sourcing, hotel contract negotiations, and travel coordination</li><li>
Oversee event catering and restaurant reservations, managing budgets and vendor relationships to deliver seamless team-building experiences.</li></ul>
You may be a fit if
Core Experience<ul><li>
6+ years of experience in an Executive Assistant or similar role</li><li>
Experience supporting senior leaders in a fast-paced, tech-forward environment</li></ul>
Skills &amp; Traits<ul><li>
Exceptional business writing skills</li><li>
Strong judgment and prioritization&mdash;knows what matters and acts accordingly</li><li>
Assertive and confident; willing to push back to improve outcomes</li><li>
Highly organized with strong attention to detail</li></ul>
Working Style<ul><li>
Slack-native and comfortable operating in fast, async environments</li><li>
AI-forward&mdash;uses modern tools (e.g., ChatGPT, Notion AI, etc.) to move faster and produce higher-quality work</li><li>
Growth mindset with a willingness to continuously improve systems and processes</li></ul>
Nice to Have<ul><li>
Experience supporting go-to-market (Sales, CS, RevOps, or Field Engineering) teams</li></ul></div></div></div>

Executive Assistant, User Operations

Quanata

<div>
 
 To help keep everyone safe, we encourage all applicants to pay close attention to protect themselves during their job search. When applying for a position online you are at risk of being targeted by malicious actors looking for personal data. Please be aware we will only reach out via email using the domain quanata.com. Anything that does not match those domains should be ignored and considered a security risk.
 
 
 
 
 About Us
 
 
 
 
 Quanata is on a mission to help ensure a better world through context-based insurance solutions. We are an exceptional, customer centered team with a passion for creating innovative technologies, digital products, and brands. We blend some of the best Silicon Valley talent and cutting-edge thinking with the long-term backing of leading insurer, State Farm.
 
 Learn more about us and our work at quanata.com&nbsp;
 
 Our Team
 
 &nbsp;From data scientists and actuaries to engineers, designers and marketers, we&rsquo;re a world class team of tech-minded professionals from some of the best companies in Silicon Valley, and around the world.&nbsp; We&rsquo;ve come together to create the context-based insurance solutions and experiences of the future. &nbsp;We know that the key to our success isn't just about nailing the technology&mdash;it&rsquo;s hiring the talented people who will help us continue to make a quantifiable impact.
 
 The Role
 
 
 We are looking for a People Operations Specialist who will play a critical role in ensuring smooth and efficient employee lifecycle processes, from onboarding through offboarding, while maintaining accurate records and compliance with regulatory requirements. This role serves as a key point of contact for employee inquiries, supports HRIS operations and reporting, and partners cross-functionally to improve workflows, payroll coordination, and benefits administration. By maintaining organized systems, enhancing onboarding experiences, and ensuring timely completion of operational tasks, the specialist directly contributes to a positive employee experience and overall organizational effectiveness. Their work enables scalable people processes that support business continuity, compliance, and employee engagement.
 
 
 Your Day-To-Day
 
 <ol>
 <li>
 Responsible for all operational Onboarding and Offboarding tasks; ie. Launches all people operations pre and post onboarding tasks; assigns new hire trainings; launches, monitors and reviews background checks and I9 verifications; drafting all operational Offboarding documentation and processing of required offboarding tasks; partners with the People Team on enhancements of the onboarding and offboarding processes
 </li>
 <li>
 Responsible for processing all employee lifecycle changes and maintenance of employee records(i.e. onboarding, employee changes, promotions, job changes, professional development budgets, offboarding); Responsible for tracking all employee certifications within HRIS
 </li>
 <li>
 Responds to employee inquiries providing direction as needed regarding HRIS systems,&nbsp; policies and procedures; Owns responding to all employment and income verifications timely and accurately; Maintains a high standard of confidentiality and professionalism in all employee communications
 </li>
 <li>
 Owns Intranet and Employee-facing content as it pertains to Operations (ie. Labor Law postings, People Operations guides and Job Aids); Creates and maintains internal Job Aids for all operational processes/workflows; Assists with employee handbook updating
 </li>
 <li>
 Partners with Payroll Manager and Senior Compensation Analyst to ensure the accurate processing of sign on bonuses, Hi5 bonuses, separation pay, patent awards and all other types of additional payments; Provides system configuration, testing and validation support to the Senior Compensation Analyst with annual merit processing.
 </li>
 <li>
 Provides backup support to the Payroll Manager and Benefits Manager including but not limited to employee inquiries, benefit billing and reconciliations, deduction imports, troubleshooting, and continuous coverage and backup activities
 </li>
 <li>
 Owns Guusto service anniversary award platform and responsible for initiating all employee retirement and anniversary awards
 </li>
 <li>
 Responsible for ad hoc and regulatory compliance reporting (EEOC reporting, CA Pay Data) and other recurring data requests&nbsp;
 </li>
 </ol>
 
 About You
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required OR an equivalent combination of education and relevant experience OR equivalent relevant experience and;&nbsp;&nbsp;&nbsp;&nbsp;
 </li>
 <li>
 3-5 years experience in a People Operations and/or HRIS role
 </li>
 <li>
 Proficiency in HRIS systems, including data management, reporting, troubleshooting, and process optimization
 </li>
 <li>
 Strong knowledge of employee lifecycle processes, HR compliance requirements, and recordkeeping standards, with the ability to ensure accuracy and confidentiality across all People Operations activities
 </li>
 <li>
 Demonstrated ability to handle highly sensitive information with discretion, sound judgment and a business-centric approach
 </li>
 <li>
 Effective organizational and time management skills, with the ability to manage multiple priorities and meet deadlines while managing day-to-day requirements
 </li>
 <li>
 Exceptional attention to detail, with the ability to manage complex data sets and compliance requirements
 </li>
 <li>
 Outstanding written and verbal communication skills with the ability to explain complex topics clearly and accurately, explain policies and procedures, and partner cross-functionally with broader teams
 </li>
 <li>
 Analytical and problem-solving skills, with the ability to identify process improvements, support data reporting needs, and contribute to scalable, efficient People Operations workflows&nbsp;
 </li>
 </ul>
 
 Bonus Points
 
 <ul>
 <li>
 Paylocity experience&nbsp;
 </li>
 <li>
 Experience using AI tools and automation to improve processes, increase efficiency, and enhance employee experience
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Salary:
 
 
 $100,000 to $125,000*
 
 
 
 *Please note that the final salary offered will be determined based on the selected candidate's skills, and experience, as well as the internal salary structure at Quanata. Our aim is to offer a competitive and equitable compensation package that reflects the candidate's expertise and contributions to our organization.
 
 
 &nbsp;
 
 
 
 Additional Details:&nbsp;
 
 
 <ul>
 <li>
 
 Benefits
 
 
 : We provide a wide variety of health, wellness and other benefits.These include medical, dental, vision, life insurance and supplemental income plans for you and your dependents, a Headspace app subscription, monthly wellness allowance and a 401(k) Plan with a company match.
 
 </li>
 <li>
 
 Work from Home Equipment
 
 
 : Given our virtual environment&mdash; in order to set you up for success at home, a one-time payment of $2K will be provided to cover the purchase of in-home office equipment and furniture at your discretion. Also, our teams work with MacBook Pros, which we will deliver to you fully provisioned prior to your first day.
 
 </li>
 <li>
 
 Paid Time Off:
 
 
 All employees accrue four weeks of PTO in their first year of employment. &nbsp;New parents receive twelve weeks of fully paid parental leave which may be taken within one year after the birth and/or adoption of a child. The twelve weeks is applicable to both birthing and non-birthing parent.
 
 </li>
 <li>
 
 Personal and Professional Development:
 
 
 We&rsquo;re committed to investing in and helping our people grow personally and professionally.&nbsp; All employees receive up to $5000 each year for professional learning, continuing education and career development.&nbsp; All team members also receive LinkedIn Learning subscriptions and access to multiple different coaching opportunities through BetterUp.
 
 </li>
 <li>
 
 Location
 
 
 : We are a remote-first company for most positions so you may work from anywhere you like in the U.S, excluding U.S. territories.
 
 For most positions,&nbsp;
 
 
 
 occasional travel may be requested or encouraged but is not required
 
 
 
 . Some positions might require travel per the job description provided to the employee.
 
 &nbsp;Employees based in the San Francisco Bay Area or in Providence, Rhode Island may commute to one of our local offices as desired. &nbsp;
 
 </li>
 <li>
 
 Hours
 
 
 : We maintain core meeting hours from 9AM - 2PM Pacific time for collaborating with team members across all time zones.&nbsp;
 
 </li>
 </ul>
 
 
 Quanata, LLC is an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 
 If you are a San Francisco resident, please read the City and County of San Francisco's Fair Chance Ordinance notice.&nbsp;
 
 https://www.sf.gov/sites/https://www.sf.gov/sites/default/files/2022-12/FCO%20poster2020_0.pdf&nbsp;
 
 This role is employed by Quanata, LLC which is a separate company in the State Farm family of companies.
 
 &nbsp;
 
 If you require a reasonable accommodation, please reach out to your Talent Acquisition Partner for assistance.&nbsp;
 
</div>

People Operations Specialist [Remote-US]

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Global Real Estate and Facilities (GREF) team is looking for a Portfolio Manager to work in a fast-paced, high-impact, exciting, and growing organization. We are looking for someone who is bright and motivated with a proven history of high performance. The right candidate will be self-driven, and able to work with minimal oversight and guidance. They will be an experienced professional who excels within an entrepreneurial culture &ndash; providing vision, leadership, and communication. GREF provides real estate transaction expertise, business partnering, space &amp; occupancy planning, capital investment program management and facility maintenance and operations across multiple countries. We partner with suppliers to ensure quality, innovation and scalability with Amazon&rsquo;s business and utilize customer driven feedback to continuously improve and exceed employee expectations. 
 
This position will be responsible for the Real Estate and Facilities of Amazon&rsquo;s Northern Californian portfolio reporting to the AMER- Area 4, Sr. Portfolio Manager. The Portfolio Manager must operate as a true partner to Business Leaders, Finance, Design &amp; Construction, Strategy &amp; Occupancy Planning, Transaction Management, HR, IT, Corporate Security, Public Relations, Procurement and other functional areas. They must demonstrate ownership,, bias for action, attention to detail and be comfortable operating in both the strategic and tactical levels, simultaneously acting as an internal ambassador, educator, analyst, solutions architect, and implementer with a two-way door mindset. 
 
The Portfolio Manager's ability to build relationships within the wider GREF team- both with key vendors and internal business partners- is critical, as is the ability to operate within a fast-paced and complex environment. One of the primary roles is to be a partner to Amazon&rsquo;s teams across this geographic region, earning their trust and building sustainable solutions for our workplace. Having passion for business partnering is key as well as a good insight and operational experience in Property and Facilities Management Operations with an excellent and in-depth knowledge of financial oversight. This individual also has experience developing, implementing and managing a number of scalable programs and is an excellent communicator. 
 
This role requires that the Portfolio Manager knows each of their sites and key customers (businesses) within the portfolio and all of their key details, complexities and required critical dates and events to ensure a comprehensive understanding of the lease, the landlord, the site's key strengths, issues, compliance needs and will inform any critical decisions and recommendations from a portfolio management perspective. The Portfolio Manager will work closely with and be responsible for coordinating all colleagues and partners (i.e., Project Managers, IT, Security, etc.) to align on the project delivery and ensure successful delivery. 
 
Key job responsibilities 
<ul><li>Ensures all facilities and programs are operated and maintained in alignment with established standards and procedures. Further develops standards and procedures as business and customer needs evolve</li><li>Build strong relationships with key business stakeholders by monitoring and listening to feedback, delivering bespoke reporting for business-critical elements; for example occupancy, new site launches and facility improvements</li><li>Ensure that the buildings for which responsibility is held are presentable, clean, safe and provide an acceptable environment for occupants and visitors.</li><li>Comfortable with legal terms and structures for standard commercial contracts and leases</li><li>Conducts site inspections, facility audits, work order progress reports, and other related reports.</li><li>Collaborate with cross-functional partners such as HR, IT, PR, Procurement, Corporate Security, Environmental Health &amp; Safety, and Business Continuity</li><li>Responsible for managing portfolio-wide IFM program operations such as reception, food, mail services, moves/adds/changes, commute, and post-occupancy-projects</li><li>Provides strategic direction to facilities management teams (direct reports and outsourced vendor teams) who oversee facilities operations of area/locations/sites</li><li>Ensures that all relevant financials by are/country, building and projects are aligned with budgets, compliance and specific timelines</li><li>Effectively manages escalations, correction of errors, demonstrating sound judgment in making required trade-offs between business opportunity vs. resources</li></ul> 
A day in the life 
<ul><li>Reoccurring meetings with business leaders across the portfolio (acting as an extension of their team on property related decisions)</li><li>Review portfolio with partner teams: Portfolio Strategy, Occupancy Planning and MAC (Moves and Changes)
</li><li>Meet with FM Partner team to review weekly, monthly and quarterly reviews</li></ul></div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>7+ years of property management, asset management, portfolio management and/or real estate financial analysis experience</li><li>Bachelor's degree or equivalent</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience making business recommendations and influencing stakeholders</li><li>Experience owning program strategy, end to end delivery, and communicating results to senior leadership</li><li>Experience using data and metrics to drive improvements</li><li>Experience designing and implementing controls or experience performing audits over financial reporting environment, or experience in financial modeling, P&amp;L management or analysis</li><li>Experience communicating results to senior leadership, or experience in creating process improvements with automation and analysis</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, San Francisco - 138,800.00 - 183,600.00 USD annually</div>

Regional Portfolio Manager, Global Real Estate & Facilities

SmithRx

<div>Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
<ul>
<li>Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.</li>
<li>Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward&mdash;always.</li>
<li>Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.</li>
</ul>
Job Summary: 

You are the source of truth for member data on the MCSS (Member Communications Shared Services) team. While the Marketing Operations Manager owns the pipes that deliver communications, you own what flows through them &mdash; the accuracy, completeness, and integrity of every member list. You are responsible for sourcing, validating, and preparing member data drawn from many internal systems, ensuring that every letter, email, and text we send reaches the right member with the right information.

At SmithRx, data integrity is a legal requirement &mdash; not a best practice. Our member communications are heavily regulated and compliance-driven, and this role works directly with Protected Health Information (PHI). A single bad record isn't a minor error; it's a risk to our members and our business. You will report directly to the Member Comms Team Lead and maintain a dotted-line relationship with our centralized Data team &mdash; contributing to shared Snowflake data models, aligning with enterprise data standards, and coordinating on upstream changes that affect member communications. Over time, high performers in this role will have the opportunity to expand their scope beyond member communications into broader marketing analytics.

Responsibilities:
<ul>
<li>Data Sourcing &amp; List Building
<ul><li>Own the end-to-end process of extracting and compiling member lists from multiple internal data sources &mdash; eligibility systems, pharmacy data, client records, and more &mdash; for use across email, SMS, and print communications. Your primary workspace is Snowflake, querying across the data models maintained by our Data Engineering and Analytics teams.</li>
</ul></li></ul><ul><li>Data Quality &amp; Validation
<ul><li>Define and enforce data quality standards across all member lists before they enter the delivery pipeline. Build and maintain automated checks that surface anomalies &mdash; duplicate records, missing fields, invalid formats, eligibility mismatches &mdash; before a single message is triggered.</li>
</ul></li></ul><ul><li>PHI Stewardship &amp; Compliance
<ul><li>Handle Protected Health Information with the rigor and discipline it demands. Own suppression list logic, ensuring members who have opted out, are ineligible, or fall under regulatory exclusions are accurately reflected across all lists at all times. Treat opt-out, preference, and PHI data as the highest-priority data in the pipeline.</li>
</ul></li></ul><ul><li>Cross-Functional Partnership
<ul><li>Work hand-in-hand with the Marketing Operations Manager to ensure lists are formatted, mapped, and structured exactly to the schema required by communication platforms. Maintain an active working relationship with the centralized Data team &mdash; contributing to shared data models and quality standards, staying aligned on upstream changes, and advocating for member communications data needs at the infrastructure level.</li>
</ul>
</li></ul>What you will do:
<ul>
<li>Extract, transform, and validate member data from multiple internal systems using Snowflake, producing clean, audit-ready lists for every communication send</li>
<li>Build and maintain automated data validation workflows that catch quality issues &mdash; gaps, duplicates, mismatched fields, ineligible members &mdash; before lists are handed to Marketing Operations</li>
<li>Own suppression and exclusion logic, including regulatory opt-outs, eligibility exclusions, and client-specific rules, and ensure they are consistently applied across all channels and send types</li>
<li>Partner closely with the Marketing Operations Manager on list specifications, field mapping requirements, and pre-send data checks &mdash; you are the upstream dependency for every campaign they deploy</li>
<li>Maintain clear documentation of data sources, transformation logic, field definitions, and business rules to support auditability and regulatory compliance</li>
<li>Collaborate with the centralized Data team to stay aligned on Snowflake data model changes, contribute to shared data quality standards, and represent member communications requirements in data infrastructure decisions</li>
<li>Proactively identify, escalate, and root-cause data quality issues, partnering with the Member Comms Team Lead and internal data owners to drive resolution</li>
<li>Support ad-hoc data pulls for compliance reporting, campaign sizing, program performance analysis, and regulatory inquiries</li>
</ul>
What you will bring to SmithRx:
<ul>
<li>4+ years of hands-on experience in data analytics, data operations, or a closely related discipline</li>
<li>Experience working with Protected Health Information (PHI) and a working knowledge of HIPAA requirements as they apply to data handling &mdash; this is a requirement, not a nice-to-have</li>
<li>Strong SQL proficiency in Snowflake &mdash; comfortable writing complex queries, joining across multiple sources, and transforming raw data into clean, validated output</li>
<li>A quality-obsessed approach to data &mdash; you have experience building validation logic, reconciling data across systems, and treating data integrity as non-negotiable</li>
<li>Familiarity with member or customer data concepts including suppression lists, opt-out and preference management, eligibility logic, and regulated data handling</li>
<li>Experience working within a shared data infrastructure (e.g., contributing to or consuming dbt models, working alongside Data Engineering or Analytics teams) strongly preferred</li>
<li>Strong cross-functional communication skills &mdash; you can translate data findings and quality issues clearly to both technical and non-technical stakeholders</li>
<li>Healthcare or PBM industry experience is strongly preferred</li>
<li>A security-first mindset: You treat every member record as if it were your own medical history &mdash; because to someone, it is</li>
</ul>
What SmithRx Offers You:
<ul>
<li>Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&amp;D Insurance</li>
<li>Flexible Spending Benefits</li>
<li>401(k) Retirement Savings Program</li>
<li>Short-term and long-term disability</li>
<li>Discretionary Paid Time Off</li>
<li>Paid Company Holidays</li>
<li>Wellness Benefits</li>
<li>Commuter Benefits</li>
<li>Paid Parental Leave benefits</li>
<li>Employee Assistance Program (EAP)</li>
<li>Well-stocked kitchen in office locations</li>
<li>Professional development and training opportunities</li></ul></div>

Marketing Data Analyst

Giga

<div>
 
 This is a long-term support role, on-site in San Francisco in the Dogpatch neighborhood.
 
 
 
 Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email.
 
 
 Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We&rsquo;re building the next generation of customer experience &mdash; real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world&rsquo;s largest enterprises.
 
 
 It&rsquo;s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.
 
 
 The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
 
 
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 Voice AI startup Giga raises $61M Series A
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 DoorDash and Giga Partnership
 
 
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 If being a part of this resonates with you, please apply!
 
 
 
 About The Role
 
 
 
 You'll operate as the executive's day-to-day execution partner&mdash;owning time, information flow, and logistics so the most important work moves forward.
 
 
 This is a career support role that blends executive assistance, communication, and rigorous follow-through: mastering calendar/inbox/travel, preparing meetings, drafting crisp comms, and keeping commitments on track.
 
 
 
 Who You Are
 
 
 
 You have supported execs in fast-moving, high-stakes environments (e.g., VC-backed startups, VC, tier-1 consulting) and bring urgency, polish, and discretion from day one.
 
 
 You have exceptional organization, crisp writing, and dependable follow-through.
 
 
 You feel comfortable representing the executive office with confidence internally and externally.
 
 
 You may come from the following backgrounds:
 
 
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 Executive Assistant / Administrative Business Partner with mastery of calendaring, travel, meeting prep, inbox triage, and follow-through.
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 Operations / Administrative Coordinator (or hospitality/guest-experience lead) who has run complex logistics and VIP communications at pace.
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 Executive support professional from founder-led tech, venture, consulting, or law environments with strong judgment and service orientation.
 
 
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 Perks &amp; Benefits
 
 
 
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 Catered lunch daily
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 Dinner stipend
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 $150/month wellness benefit (gym, fitness classes, mental health)
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 401(k) plan
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 Paid parental leave (12 weeks maternal, 6 weeks paternal)
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 Commuter benefits
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 Medical, dental, and vision coverage
 
 
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 Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 
 
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Executive Assistant

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