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field service dispatch technician - overnight - san francisco (sfo) airport Jobs in San Francisco

operations specialist, afternoon shift Jobs in San Francisco

operations specialist, afternoon shift

operations specialist, morning shift Jobs in San Francisco

operations specialist, morning shift

operations supervisor Jobs in San Francisco

operations supervisor

operations specialist afternoon shift

The Comforted Kitty

<div>
 &nbsp;
 
 
 
 
 
 Professional Cat Sitter &mdash; San Francisco, CA Metro Area
 
 
 
 
 Reliable. Detail-oriented. Strong communicator.
 
 
 The Comforted Kitty is hiring independent cat sitters (1099 independent contractor) for in-home visits.
 
 
 
 Enjoy complete job flexibility:
 
 You set your availability and service area&mdash;we match you with clients.
 
 
 
 
 What You&rsquo;ll Do
 
 <ul>
 <li>
 Provide in-home cat care (drop-ins, overnights, or live-in &mdash; based on your availability)
 </li>
 <li>
 Follow detailed care instructions (feeding, litter cleaning, socialization, meds if applicable)
 </li>
 <li>
 Send updates with notes &amp; photos after each visit
 </li>
 <li>
 Maintain cleanliness and respect client homes
 </li>
 </ul>
 
 
 
 Service Types
 
 <ul>
 <li>
 Drop-ins: 30 / 45 / 60 minutes (1&ndash;3x daily)
 </li>
 <li>
 Extended daytime visits: 4-8 hours
 </li>
 <li>
 Overnights: 10-hour stays
 </li>
 <li>
 24-hour care: live-in with overnight care
 </li>
 </ul>
 
 
 
 What We Look For
 
 <ul>
 <li>
 Experienced with cat care, especially in a pet sitting capacity
 </li>
 <li>
 Reliable, punctual, and detail-oriented
 </li>
 <li>
 Strong written communication
 </li>
 <li>
 Comfortable working independently in clients&rsquo; homes
 </li>
 <li>
 Availability (especially holidays/travel periods)
 </li>
 </ul>
 
 
 
 Pay &amp; Perks
 
 <ul>
 <li>
 Competitive per-visit pay
 </li>
 <li>
 Weekly direct deposit
 </li>
 <li>
 Bonus opportunities (holidays, short notice, strong feedback)
 </li>
 <li>
 100% of tips go to you
 </li>
 </ul>
 
 
 
 Schedule (Flexible, With Standards)
 
 
 You choose your availability and what job to accept.
 
 
 If you accept a booking, you must arrive on time and complete every update.
 
 
 Typical visit windows:
 
 <ul>
 <li>
 Morning (6a&ndash;12p)
 </li>
 <li>
 Afternoon (12p&ndash;5p)
 </li>
 <li>
 Evening (5p&ndash;10p)
 </li>
 <li>
 Overnights: 10 hours
 </li>
 <li>
 Live-in House Sitting: up to 24 hours
 </li>
 </ul>
 
 
 
 Requirements
 
 
 
 Must have:
 
 
 <ul>
 <li>
 18+ with hands-on cat care experience
 </li>
 <li>
 Smartphone with reliable internet &amp; camera
 </li>
 <li>
 Strong communication and professionalism
 </li>
 </ul>
 
 
 Preferred:
 
 
 <ul>
 <li>
 Medication experience (oral, injections, fluids)
 </li>
 <li>
 Holiday &amp; weekend availability
 </li>
 </ul>
 
 
 
 Apply
 
 
 Apply through our quick, mobile-friendly application.
 
 
 
 Notes:
 
 
 <ul>
 <li>
 Apply to one location only
 </li>
 <li>
 No phone calls (we contact strong matches)
 </li>
 </ul>
</div>

Cat Sitter

Quanata

<div>
 
 To help keep everyone safe, we encourage all applicants to pay close attention to protect themselves during their job search. When applying for a position online you are at risk of being targeted by malicious actors looking for personal data. Please be aware we will only reach out via email using the domain quanata.com. Anything that does not match those domains should be ignored and considered a security risk.
 
 
 
 
 About Us
 
 
 
 
 Quanata is on a mission to help ensure a better world through context-based insurance solutions. We are an exceptional, customer centered team with a passion for creating innovative technologies, digital products, and brands. We blend some of the best Silicon Valley talent and cutting-edge thinking with the long-term backing of leading insurer, State Farm.
 
 Learn more about us and our work at quanata.com&nbsp;
 
 Our Team
 
 &nbsp;From data scientists and actuaries to engineers, designers and marketers, we&rsquo;re a world class team of tech-minded professionals from some of the best companies in Silicon Valley, and around the world.&nbsp; We&rsquo;ve come together to create the context-based insurance solutions and experiences of the future. &nbsp;We know that the key to our success isn't just about nailing the technology&mdash;it&rsquo;s hiring the talented people who will help us continue to make a quantifiable impact.
 
 The Role
 
 
 We are looking for a People Operations Specialist who will play a critical role in ensuring smooth and efficient employee lifecycle processes, from onboarding through offboarding, while maintaining accurate records and compliance with regulatory requirements. This role serves as a key point of contact for employee inquiries, supports HRIS operations and reporting, and partners cross-functionally to improve workflows, payroll coordination, and benefits administration. By maintaining organized systems, enhancing onboarding experiences, and ensuring timely completion of operational tasks, the specialist directly contributes to a positive employee experience and overall organizational effectiveness. Their work enables scalable people processes that support business continuity, compliance, and employee engagement.
 
 
 Your Day-To-Day
 
 <ol>
 <li>
 Responsible for all operational Onboarding and Offboarding tasks; ie. Launches all people operations pre and post onboarding tasks; assigns new hire trainings; launches, monitors and reviews background checks and I9 verifications; drafting all operational Offboarding documentation and processing of required offboarding tasks; partners with the People Team on enhancements of the onboarding and offboarding processes
 </li>
 <li>
 Responsible for processing all employee lifecycle changes and maintenance of employee records(i.e. onboarding, employee changes, promotions, job changes, professional development budgets, offboarding); Responsible for tracking all employee certifications within HRIS
 </li>
 <li>
 Responds to employee inquiries providing direction as needed regarding HRIS systems,&nbsp; policies and procedures; Owns responding to all employment and income verifications timely and accurately; Maintains a high standard of confidentiality and professionalism in all employee communications
 </li>
 <li>
 Owns Intranet and Employee-facing content as it pertains to Operations (ie. Labor Law postings, People Operations guides and Job Aids); Creates and maintains internal Job Aids for all operational processes/workflows; Assists with employee handbook updating
 </li>
 <li>
 Partners with Payroll Manager and Senior Compensation Analyst to ensure the accurate processing of sign on bonuses, Hi5 bonuses, separation pay, patent awards and all other types of additional payments; Provides system configuration, testing and validation support to the Senior Compensation Analyst with annual merit processing.
 </li>
 <li>
 Provides backup support to the Payroll Manager and Benefits Manager including but not limited to employee inquiries, benefit billing and reconciliations, deduction imports, troubleshooting, and continuous coverage and backup activities
 </li>
 <li>
 Owns Guusto service anniversary award platform and responsible for initiating all employee retirement and anniversary awards
 </li>
 <li>
 Responsible for ad hoc and regulatory compliance reporting (EEOC reporting, CA Pay Data) and other recurring data requests&nbsp;
 </li>
 </ol>
 
 About You
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required OR an equivalent combination of education and relevant experience OR equivalent relevant experience and;&nbsp;&nbsp;&nbsp;&nbsp;
 </li>
 <li>
 3-5 years experience in a People Operations and/or HRIS role
 </li>
 <li>
 Proficiency in HRIS systems, including data management, reporting, troubleshooting, and process optimization
 </li>
 <li>
 Strong knowledge of employee lifecycle processes, HR compliance requirements, and recordkeeping standards, with the ability to ensure accuracy and confidentiality across all People Operations activities
 </li>
 <li>
 Demonstrated ability to handle highly sensitive information with discretion, sound judgment and a business-centric approach
 </li>
 <li>
 Effective organizational and time management skills, with the ability to manage multiple priorities and meet deadlines while managing day-to-day requirements
 </li>
 <li>
 Exceptional attention to detail, with the ability to manage complex data sets and compliance requirements
 </li>
 <li>
 Outstanding written and verbal communication skills with the ability to explain complex topics clearly and accurately, explain policies and procedures, and partner cross-functionally with broader teams
 </li>
 <li>
 Analytical and problem-solving skills, with the ability to identify process improvements, support data reporting needs, and contribute to scalable, efficient People Operations workflows&nbsp;
 </li>
 </ul>
 
 Bonus Points
 
 <ul>
 <li>
 Paylocity experience&nbsp;
 </li>
 <li>
 Experience using AI tools and automation to improve processes, increase efficiency, and enhance employee experience
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Salary:
 
 
 $100,000 to $125,000*
 
 
 
 *Please note that the final salary offered will be determined based on the selected candidate's skills, and experience, as well as the internal salary structure at Quanata. Our aim is to offer a competitive and equitable compensation package that reflects the candidate's expertise and contributions to our organization.
 
 
 &nbsp;
 
 
 
 Additional Details:&nbsp;
 
 
 <ul>
 <li>
 
 Benefits
 
 
 : We provide a wide variety of health, wellness and other benefits.These include medical, dental, vision, life insurance and supplemental income plans for you and your dependents, a Headspace app subscription, monthly wellness allowance and a 401(k) Plan with a company match.
 
 </li>
 <li>
 
 Work from Home Equipment
 
 
 : Given our virtual environment&mdash; in order to set you up for success at home, a one-time payment of $2K will be provided to cover the purchase of in-home office equipment and furniture at your discretion. Also, our teams work with MacBook Pros, which we will deliver to you fully provisioned prior to your first day.
 
 </li>
 <li>
 
 Paid Time Off:
 
 
 All employees accrue four weeks of PTO in their first year of employment. &nbsp;New parents receive twelve weeks of fully paid parental leave which may be taken within one year after the birth and/or adoption of a child. The twelve weeks is applicable to both birthing and non-birthing parent.
 
 </li>
 <li>
 
 Personal and Professional Development:
 
 
 We&rsquo;re committed to investing in and helping our people grow personally and professionally.&nbsp; All employees receive up to $5000 each year for professional learning, continuing education and career development.&nbsp; All team members also receive LinkedIn Learning subscriptions and access to multiple different coaching opportunities through BetterUp.
 
 </li>
 <li>
 
 Location
 
 
 : We are a remote-first company for most positions so you may work from anywhere you like in the U.S, excluding U.S. territories.
 
 For most positions,&nbsp;
 
 
 
 occasional travel may be requested or encouraged but is not required
 
 
 
 . Some positions might require travel per the job description provided to the employee.
 
 &nbsp;Employees based in the San Francisco Bay Area or in Providence, Rhode Island may commute to one of our local offices as desired. &nbsp;
 
 </li>
 <li>
 
 Hours
 
 
 : We maintain core meeting hours from 9AM - 2PM Pacific time for collaborating with team members across all time zones.&nbsp;
 
 </li>
 </ul>
 
 
 Quanata, LLC is an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 
 If you are a San Francisco resident, please read the City and County of San Francisco's Fair Chance Ordinance notice.&nbsp;
 
 https://www.sf.gov/sites/https://www.sf.gov/sites/default/files/2022-12/FCO%20poster2020_0.pdf&nbsp;
 
 This role is employed by Quanata, LLC which is a separate company in the State Farm family of companies.
 
 &nbsp;
 
 If you require a reasonable accommodation, please reach out to your Talent Acquisition Partner for assistance.&nbsp;
 
</div>

People Operations Specialist [Remote-US]

American Airlines

<div><div><div><h2 class="jobSectionHeader">Intro</h2></div><div>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</div></div><div><div><h2 class="jobSectionHeader">
Why you'll love this job</h2></div><div><ul><li>
This job is a member of the Workforce Administration Team within the Technical Operations Division.</li><li>
Responsible for providing administrative support for Tech Ops represented team members and its leadership group.</li><li>
Collaborating with a cohesive group in a busy office setting, ensuring the success of the Workforce Administration team.</li><li>
Salary range: $18.27 per hour - $23.08 
</li></ul></div></div><div><div><h2 class="jobSectionHeader">
What you'll do</h2></div><div><ul><li>
Audit, analyze and prepare various department reports, including weekly headcount reports and monthly projection reports.</li><li>
In depth understanding of all aspects of payroll, using Workbrain payroll system; including time coding and shift schedules</li><li>
Proffer and process overtime, field trips, shift swaps and holiday equalization according to the rules and limitation of the collective bargaining agreement and the Workbrain system.</li><li>
Process vacation changes according to leadership directions, the guidelines outlined in the contract agreements and the Workbrain system.</li><li>
Providing excellent service to our internal customers; including phone, email, and walk-in inquiries.</li><li>
Liaison between various airport personnel, local leadership and team members</li><li>
Train and assist with onboarding new administrative center team members</li><li>
Contribute and assist with project initiatives, to include implementation of new systems, tasks and methods to front line employees, leaders and administration center team members.</li><li>
Submits transactions for computer and system accesses.</li><li>
Sort, track and file data and correspondence</li><li>
Process time-sensitive requests</li><li>
Efficiently and effectively communicate to high levels leadership to address operational inquires</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display area (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US customs security badges, if applicable</li><li>
May be required to work shifts, nights, weekends and holidays</li><li>
Must be willing to travel as required for professional development</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
All you'll need for success</h2></div><div>
Minimum Qualifications- Education &amp; Prior Job Experience<ul><li>
High School diploma or GED equivalent</li><li>
At least 1 year of prior administrative experience</li><li>
Intermediate experience with Microsoft Office software including Word, Excel, PowerPoint etc.</li></ul> 
Preferred Qualifications- Education &amp; Prior Job Experience<ul><li>
3 years experience in an office setting</li><li>
1 year experience with unionized workforce</li><li>
Associates degree or equivalent work experience</li><li>
Previous experience with analyzing data to improve processes and facilitate operational excellence</li></ul> 
Skills, Licenses &amp; Certifications<ul><li>
Knowledge of the applicable workforce collective bargaining agreements (IAM/ TWU)</li><li>
Broad understanding of Workbrain or other time and attendance applications</li><li>
Ability to prepare correspondence and format reports</li><li>
Ability to maintain confidentiality with team member files, payroll data and personal information</li><li>
Ability to prioritize and organize work functions effectively</li><li>
Ability to exercise good judgement and work under time constraints with professionalism, efficiency, patience and tact</li><li>
Ability to work individually or with a team</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
What you'll get</h2></div><div>
Feel free to take advantage of all that American Airlines has to offer:<ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Feel free to be yourself at American</h2></div><div>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. 
 
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</div></div></div>

Administrator, Administration Center

Voyage Health

Looking to level up your career and boost your income? At Voyage Healthcare, we help connect nurses, therapists, and allied health pros with high-paying travel jobs at top-rated facilities across the U.S. With thousands of openings nationwide, you can earn up to $3,500+ per week (depending on your specialty, location, housing, and benefits)&mdash;all while making a real impact on the communities that need you most. Let your next adventure start with us! 
 
Position: ALLIED-EP-Electrophysiology Lab Tech (Travel/Contract) 
 
We're hiring experienced ALLIED-EP-Electrophysiology Lab Tech for a 13-week contract in San Francisco, California &mdash; earn up to ($3371 - $3549 per week) while providing essential care at a leading facility. Most candidates will need to have at least 2 years of recent experience in the specialty. 
 
Apply &amp; Call us today at 800-798-6035 for details on this opportunity. 
 
Position Details 
 
Specialty: ALLIED-EP-Electrophysiology Lab Tech 
Location: San Francisco, California 
Employment Type: Travel/Contract 
Pay: $3371 - $3549 per week 
Shift: 4x10 Days 
Start Date: ASAP 
Contract Length: 13-week #Workwolf

Travel ALLIED-EP-Electrophysiology Lab Tech in San Francisco, California

ESP Global Services

<div>About the Job:

As the Field Services Dispatcher Technician (Overnight schedule), you will be responsible to provide and maintain continuity of service for all components of the Airport passenger processing system and resolve any technical issues, including more complex issues requiring specialist knowledge, which may occur. 


What will you do?
<ul><li>Carry out regular routine and preventative maintenance on the range of passenger processing equipment within the airport.</li><li>
Respond to all customer incidents and service requests passed across by the Global Service Desk and resolve any user faults within agreed SLAs</li><li>
Troubleshoot and resolve all airline host and connectivity issues
</li><li>Maintain a high level of communication at all times with both colleagues and senior members of staff and provide timely updates to the Global Service Desk so that progress against each individual incident can be updated as required.</li><li>
Offer support and on-site training and coaching to the Airport Technicians to increase their understanding and skill in resolving incidents.</li><li>
Identify any spares required and advise the Global Service Desk accordingly to ensure that the customer incident can be updated accordingly.</li><li>
Perform set-up, installation, and configuration of desktop hardware and software in compliance with internal controls, policies, and standards.</li><li>
Participate in the identity and access management of various systems.</li><li>
Perform and promote preventive maintenance activities on IT equipment, including cleaning kiosk, routine system checks, updates, patching, and proactive issue identification to minimize downtime and extend asset lifecycle.</li><li>
Monitor system performance and recommend improvements to prevent recurring technical issues.</li><li>
Carry out regular &quot;floor-walking&quot; and pro-active line of sight checks to identify and resolve any issues before they are raised as incidents through the Global Service Desk.</li><li>
This role is working rotational schedule: 5 days on &amp; 2 off / schedule between (09:00pm to 06:00am)</li><li>
Other IT support duties as assigned.</li></ul>
What will you bring to ESP?
<ul><li>
1-2 years of experience supporting onsite/remotely Microsoft Desktop software.
</li><li>1-2 years of experience using ticketing system.</li><li>
1-2 years of experience of network protocols, server hardware and configurations.</li><li>
Previous airport technical support preferred</li><li>
Good verbal and written communication skills</li></ul>

Physical Requirements:
<ul><li>
Able to lift or push 20-50 pounds of equipment if need it.</li><li>
Able to stand or kneel for extended periods of time.</li><li>
Able to use mechanical tools.</li></ul> 


If you are&hellip;.

Motivated to develop your career in IT Airport group, supported by a strong learning and development culture, you are passionate about delivering service excellence and like the variety of end user environments we should connect and explore. 


What we will offer:

Personal &amp; Professional Development

Within a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career. We will guide all employees to both specific technologies and client environment training and compliment with recommended learning journeys via our L&amp;D system, that cater to helping you reach career goals or objectives &mdash; whether you want to become a knowledge expert in your field or apply your skills to another division. 


Diversity, Inclusion &amp; Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. 

Benefits:
<ul><li>
Parking at location</li><li>
Tools</li></ul> 


Who are we:

ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that&rsquo;s manages over 1,000 tickets a day for more than 200 customers. 


Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide, has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world. 


We are global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems. 


Our vision and ethos have stood the test of time, and we aim to exceed expectation and delight customers every time and our values are integral to the way we work together. 


Join a team that prioritizes excellence&mdash;our ISO 9001 certification reflects our commitment to quality and superior customer service. 


ESP Global Services is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.</div>

Field Service Dispatch Technician - Overnight - San Francisco (SFO) Airport

Collective Health

<div><div>At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.</div><h3 class="jobSectionHeader">
About the Role</h3>

We are looking for a Director of Analytics to lead our healthcare analytics function through a pivotal transformation. This is not a steady-state management role &mdash; we are modernizing our client reporting infrastructure from the ground up, and you will own that mandate from vision to delivery. 

You will lead a team of analysts, partner closely with Customer Success, Customer Experience, and Data Engineering, and serve as the primary analytics thought partner to our internal and external stakeholders &mdash; including direct engagement with clients. The right person brings deep healthcare data expertise, a builder's mindset, and the credibility to earn trust with both technical teams and business partners quickly. 

This role sits at the center of how Collective Health uses data to serve its clients. Done well, it changes how our clients experience their benefits &mdash; and how our internal teams make decisions.
<h3 class="jobSectionHeader">
What you'll do:</h3>

Strategic Leadership
<ul>
<li><ul><li>Own the analytics strategy and roadmap &mdash; not just maintain it; build it from a clear-eyed assessment of current state and a sharp view of where the function needs to go</li>
<li>Lead Client Reporting 2.0: audit what exists, design a modern replacement, and deliver an automated, scalable reporting infrastructure that clients trust and CS can stand behind</li>
<li>Collaborate with senior leadership across Product, Operations, Engineering, Customer Success, and Customer Experience to align analytics initiatives with business priorities</li>
<li>Serve as a direct partner and analytics representative in client conversations, QBRs, and escalations &mdash; alongside CS, not behind them</li>
</ul></li>
</ul>Analytics
<ul>
<li><ul><li>Oversee end-to-end analysis of claims, member, and benefits data to surface trends, inefficiencies, and opportunities for cost savings or process improvement</li>
<li>Shift the analytics function from reactive (answering requests) to proactive &mdash; surfacing insights that inform product, CS strategy, and executive decision-making before someone has to ask</li>
<li>Lead initiatives to improve claims adjudication accuracy, reduce denials, and enhance payment integrity</li>
<li>Drive AI-informed analytics &mdash; leveraging LLMs, RAG architecture, and generative AI tools to deliver smarter, faster insights at scale</li>
<li>Data Management &amp; Reporting</li>
<li>Direct the development of dashboards, scorecards, and KPIs that monitor performance across the claims lifecycle and client experience</li>
<li>Establish and enforce data quality standards, metric governance, and documentation norms &mdash; so the same number means the same thing everywhere, every time</li>
<li>Build the data contract and observability framework that protects both the analytics team and its downstream consumers</li>
</ul></li>
</ul>Team Development
<ul>
<li><ul><li>Lead, mentor, and grow a high-performing analytics team with capabilities spanning data science, analytics engineering, reporting, and business intelligence</li>
<li>Set a high bar on delivery accountability &mdash; clear roadmaps, defined milestones, and a culture where commitments are kept</li>
<li>Foster an environment of continuous learning, direct feedback, and intellectual honesty</li>
</ul></li>
</ul>Compliance &amp; RiskEnsure all analytics processes adhere to HIPAA and other regulatory requirements.Identify and mitigate data risks, particularly in claims and member/provider data. 
 
To be successful in this role, you'll need:

Required
<ul>
<li>Healthcare domain expertise &mdash; deep, working knowledge of claims data, member data, payer-provider models, and the regulatory environment (HIPAA, ICD, CPT, HCPCS, HL7, EDI 837); this is required, not preferred</li>
<li>10+ years in healthcare analytics with 3+ years in claims processing analytics and 3+ years leading analytics teams</li>
<li>Proven transformation experience &mdash; has modernized or built an analytics function from scratch, not just managed inherited infrastructure</li>
<li>Technical fluency in the modern data stack &mdash; Looker (or equivalent BI platform), SQL, dbt, cloud data warehouse (Snowflake, Databricks, or BigQuery), orchestration tooling (Airflow or equivalent)</li>
<li>AI / ML literacy &mdash; working familiarity with LLMs, RAG architecture, and generative AI tools (Google Vertex, OpenAI, or equivalent); able to guide the team on applied AI use cases without needing to build models personally</li>
<li>Client-facing experience &mdash; comfortable presenting data to non-technical external audiences, navigating client escalations, and representing analytics in high-stakes conversations</li>
<li>Startup operating experience &mdash; has worked in a fast-moving, high-ambiguity environment; understands that speed, responsiveness, and ownership look different at a startup than at a large enterprise</li>
<li>People leadership depth &mdash; has hired, developed, and when necessary managed out; gives direct feedback and does not let performance issues linger</li>
<li>Bachelor's degree in a quantitative field (Statistics, Health Informatics, Computer Science, Actuarial Science, or similar); Master's preferred but not required</li>
</ul><h4 class="jobSectionHeader">Preferred:</h4>
<ul><li>Experience with value-based care analytics or population health</li>
<li>Exposure to machine learning models and predictive analytics in a healthcare setting</li>
<li>Familiarity with data observability tooling (Monte Carlo, Great Expectations, or equivalent)</li>
<li>Experience with master data management and data architecture at scale</li>
</ul><h3 class="jobSectionHeader">Key Competencies</h3>
<ul><li>Delivery Accountability &mdash; owns a roadmap, manages dependencies, ships without needing constant oversight</li>
<li>Strategic thinking paired with hands-on execution &mdash; knows when to lead from the front</li>
<li>Strong communication across technical and non-technical audiences, including clients and executive leadership</li>
<li>Healthcare domain credibility &mdash; earns trust quickly with CS, CX, and clients because they know the space</li>
</ul><ul><li>Cross-functional partnership &mdash; builds relationships, influences without authority, and navigates competing priorities with grace</li>
</ul><h3 class="jobSectionHeader">Pay Transparency Statement</h3>

This is a hybrid position based out of our San Francisco office, with the expectation of being in office at least two weekdays per week.#LI-hybrid

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for 550,000 stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.<div><h3 class="jobSectionHeader">
Why Join Us?</h3>
<ul><li>Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare</li>
<li>Impactful projects that shape the future of our organization</li>
<li>Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests</li>
<li>Flexible work arrangements and a supportive work-life balance</li>
</ul>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.
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Privacy Notice</h3>

For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.</div></div>

Director of Analytics

CURSOR

<div>Operations &middot; Full-time &middot; San Francisco 
<div><div>Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.
About the role
We&rsquo;re hiring an Executive Assistant to support our Head of User Operations and two other executives across the operations function.
This is a high-impact role focused on enabling clarity, efficiency, and execution across a fast-moving User Operations org. The ideal candidate is highly organized, an excellent business writer, and confident enough to actively manage competing priorities across complex calendars and workflows. This person will need to be full time in our SF office.
What you&rsquo;ll do
Calendar &amp; Meeting Management<ul><li>
Own complex scheduling across multiple senior leaders and stakeholders</li><li>
Prioritize ruthlessly to ensure time aligns with business impact</li><li>
Push back when needed to protect focus and optimize leadership bandwidth</li></ul>
Travel &amp; Expenses<ul><li>
Coordinate domestic and international travel logistics</li><li>
Manage expenses through Ramp with accuracy and timeliness</li></ul>
Business Writing<ul><li>
Draft, edit, and refine internal communications, presentations, and leadership updates</li><li>
Help leaders articulate strategy, summarize meetings, and drive follow-ups</li><li>
Bring structure and clarity to ambiguous inputs and fast-moving discussions</li></ul>
GTM Operating Rhythm Support<ul><li>
Help keep key meetings, planning cycles, and cross-functional touchpoints on track</li><li>
Partner closely with Recruiting to ensure interview days run smoothly and efficiently</li><li>
Support offsite planning for the GTM teams, including venue sourcing, hotel contract negotiations, and travel coordination</li><li>
Oversee event catering and restaurant reservations, managing budgets and vendor relationships to deliver seamless team-building experiences.</li></ul>
You may be a fit if
Core Experience<ul><li>
6+ years of experience in an Executive Assistant or similar role</li><li>
Experience supporting senior leaders in a fast-paced, tech-forward environment</li></ul>
Skills &amp; Traits<ul><li>
Exceptional business writing skills</li><li>
Strong judgment and prioritization&mdash;knows what matters and acts accordingly</li><li>
Assertive and confident; willing to push back to improve outcomes</li><li>
Highly organized with strong attention to detail</li></ul>
Working Style<ul><li>
Slack-native and comfortable operating in fast, async environments</li><li>
AI-forward&mdash;uses modern tools (e.g., ChatGPT, Notion AI, etc.) to move faster and produce higher-quality work</li><li>
Growth mindset with a willingness to continuously improve systems and processes</li></ul>
Nice to Have<ul><li>
Experience supporting go-to-market (Sales, CS, RevOps, or Field Engineering) teams</li></ul></div></div></div>

Executive Assistant, User Operations

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