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personal banker ii

UMB Financial Corporation

<div><div><b>Personal Bankers</b> at UMB are experts at building customer relationships and recommending and selling products and services. Personal Bankers use their product knowledge and every interaction to identify needs and offer financial solutions to help customers secure their financial well-being while making banking easy.<br>
<br>
UMB&rsquo;s branches offer many opportunities to expand your financial education &amp; grow your career within Consumer banking and UMB. We believe questions nurture conversations, leading the way to meaningful financial recommendations for our customers. Relationship banking is not a one-size-fits-all approach; we differentiate ourselves by delivering the unparalleled customer experience.</div><div></div><div>
Just as you&rsquo;ll play an important role in achieving UMB&rsquo;s business objectives, we&rsquo;re committed to helping you achieve your own goals. As a Personal Banker, you&rsquo;ll receive extensive training on UMB&rsquo;s products and services, the sales process, and offering financial solutions. You can also expect to work closely with UMB leaders, learning from their mentorship and expertise.</div><div></div><div><b>
How you will spend your time:</b></div><ul><li><div>
Asking personalized questions to convert every customer interaction into an opportunity to learn more about their financial goals and connect them to solutions that will meet their needs</div></li><li><div>
Individually creating and managing a successful loan pipeline with strong closing conversions by focusing time and efforts on prospecting and cross-selling home equity loans and lines of credit, unsecured personal loans, auto loans and mortgage referrals</div></li><li><div>
Creating sales opportunities and growing UMB's customer base by applying keen product knowledge to source consumer lending opportunities through networking, customer conversations, business development, and proactive sourcing</div></li><li><div>
Learning processes like transactions, managing a cash drawer and completing bank documentation that you consistently perform according to industry and legal standards.</div></li><li><div>
Challenging your daily key performance metrics to elevate personal goals, while balancing competing priorities and providing the unparalleled customer experience</div></li><li><div>
Other duties as assigned</div></li></ul><div></div><div><b>
We&rsquo;re excited to talk to you if:</b></div><ul><li><div>
You have a HS Diploma or equivalent</div></li><li><div>
You have two years of retail banking sales experience or other relevant experience</div></li><li><div>
You have reliable transportation and ability to work branch hours, including weekends and some evenings</div></li><li><div>
You have the ability to obtain a NMLS registration within 90 days</div></li><li><div>
You have the ability to learn products, services, and procedures quickly and accurately</div></li><li><div>
You have basic math skills and ability to problem solve while operating within established risk parameters/tolerances</div></li><li><div>
You have demonstrated ability to make personal connections, engage and educate customers, ask open-ended questions, and listen to establish trust and build lasting relationships</div></li><li><div>
You have strong business development capabilities for proactively growing your own personal book of business by successfully using campaign offers, prospecting leads, service-to-sales conversations as well as leveraging centers of influence for referrals.</div></li><li><div>
You thrive in a high-energy, sales-driven team, and leverage daily coaching and feedback to polish your sales outcomes</div></li><li><div>
You use your expert product knowledge and conversation skills to build upon your customers' needs and make a true difference in their financial lives</div></li><li><div>
You communicate in a compelling manner, project a positive image, and enjoy solving problems and creating positive outcomes</div></li><li><div>
You demonstrate attention to detail whether completing documents or explaining features and benefits</div></li><li><div>
You enjoy coaching others as a sales mentor</div></li></ul><div></div><div><b>
Bonus points if:</b></div><ul><li><div>
You have a college degree or military equivalent strongly preferred</div></li><li><div>
You are bilingual</div></li></ul><div></div><div><b>
Target Pay: </b>$21-22/hr</div><div></div><div><b>
Compensation Range:</b></div>
$29,530.00 - $65,380.00<div></div><div><i>
The posted compensation range on this listing represents UMB&rsquo;s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information</i></div><div></div><div>
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.</div><div></div><div><b>
Are you ready to be part of something more?</b><br>
You're more than a means to an end&mdash;a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.</div><div></div><div><i>
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to </i><div><i>talentacquisition@umb.com</i></div><i> to let us know the nature of your request.</i></div><div></div><div><i>
If you are a California resident, please visit our </i><div>Privacy Notice for California Job Candidates</div><i> to understand how we collect and use your personal information when you apply for employment with UMB.</i></div></div>

Personal Banker II

<div><div><b>Personal Bankers</b> at UMB are experts at building customer relationships and recommending and selling products and services. Personal Bankers use their product knowledge and every interaction to identify needs and offer financial solutions to help customers secure their financial well-being while making banking easy.</div><div></div><div>
UMB&rsquo;s branches offer many opportunities to expand your financial education &amp; grow your career within Consumer banking and UMB. We believe questions nurture conversations, leading the way to meaningful financial recommendations for our customers. Relationship banking is not a one-size-fits-all approach; we differentiate ourselves by delivering the unparalleled customer experience.</div><div></div><div>
Just as you&rsquo;ll play an important role in achieving UMB&rsquo;s business objectives, we&rsquo;re committed to helping you achieve your own goals. As a Personal Banker, you&rsquo;ll receive extensive training on UMB&rsquo;s products and services, the sales process, and offering financial solutions. You can also expect to work closely with UMB leaders, learning from their mentorship and expertise.</div><div></div><div><b>
How you will spend your time:</b><br>
<ul><li>Asking personalized questions to convert transactions, account maintenance and other routine service requests into cross-sell conversations that deepen client relationships while meeting the customers needs</li><li>Personally creating sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks</li><li>Achieving your daily key performance metrics while balancing competing priorities</li><li>Learning processes like transactions, managing a cash drawer and completing bank documentation that you consistently perform according to industry and legal standards</li><li>Other job duties as assigned</li></ul></div><div></div><div><b><br>
We&rsquo;re excited to talk to you if:</b><br>
<ul><li>You thrive in a high-energy, sales-driven team, and leverage daily coaching and feedback to polish your sales outcomes</li><li>You use your expert product knowledge and conversation skills to build upon your customers' needs and make a true difference in their financial lives</li><li>You communicate in a compelling manner, project a positive image, and enjoy solving problems and creating positive outcomes</li><li>You demonstrate attention to detail whether completing documents or explaining features and benefits</li><li>You have a HS Diploma or equivalent</li><li>You have one year of experience in a retail environment engaging with customers and making product recommendations that lead to sales or relevant experience</li><li>You have reliable transportation and ability to work branch hours, including weekends and some evenings</li><li>You have the ability to obtain NMLS registration within 90 days</li></ul></div><div><b><br>
Target Pay:</b> $20-21/hr</div><div></div><div><b>
Compensation Range:</b></div>
$29,530.00 - $65,380.00<div></div><div><i>
The posted compensation range on this listing represents UMB&rsquo;s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information</i></div><div></div><div>
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.</div><div></div><div><b>
Are you ready to be part of something more?</b><br>
You're more than a means to an end&mdash;a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.</div><div></div><div><i>
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to </i><div><i>talentacquisition@umb.com</i></div><i> to let us know the nature of your request.</i></div><div></div><div><i>
If you are a California resident, please visit our </i><div>Privacy Notice for California Job Candidates</div><i> to understand how we collect and use your personal information when you apply for employment with UMB.</i></div></div>

Personal Banker I

<div><div><b>Personal Bankers</b> at UMB are experts at building customer relationships and recommending and selling products and services. Personal Bankers use their product knowledge and every interaction to identify needs and offer financial solutions to help customers secure their financial well-being while making banking easy.</div><div></div><div>
UMB&rsquo;s branches offer many opportunities to expand your financial education &amp; grow your career within Consumer banking and UMB. We believe questions nurture conversations, leading the way to meaningful financial recommendations for our customers. Relationship banking is not a one-size-fits-all approach; we differentiate ourselves by delivering the unparalleled customer experience.</div><div></div><div>
Just as you&rsquo;ll play an important role in achieving UMB&rsquo;s business objectives, we&rsquo;re committed to helping you achieve your own goals. As a Personal Banker, you&rsquo;ll receive extensive training on UMB&rsquo;s products and services, the sales process, and offering financial solutions. You can also expect to work closely with UMB leaders, learning from their mentorship and expertise.</div><div></div><div><b>
How you will spend your time:</b><br>
<ul><li>Asking personalized questions to convert transactions, account maintenance and other routine service requests into cross-sell conversations that deepen client relationships while meeting the customers needs</li><li>Personally creating sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks</li><li>Achieving your daily key performance metrics while balancing competing priorities</li><li>Learning processes like transactions, managing a cash drawer and completing bank documentation that you consistently perform according to industry and legal standards</li><li>Other job duties as assigned</li></ul></div><div></div><div><b><br>
We&rsquo;re excited to talk to you if:</b><br>
<ul><li>You thrive in a high-energy, sales-driven team, and leverage daily coaching and feedback to polish your sales outcomes</li><li>You use your expert product knowledge and conversation skills to build upon your customers' needs and make a true difference in their financial lives</li><li>You communicate in a compelling manner, project a positive image, and enjoy solving problems and creating positive outcomes</li><li>You demonstrate attention to detail whether completing documents or explaining features and benefits</li><li>You have a HS Diploma or equivalent</li><li>You have one year of experience in a retail environment engaging with customers and making product recommendations that lead to sales or relevant experience</li><li>You have reliable transportation and ability to work branch hours, including weekends and some evenings</li><li>You have the ability to obtain NMLS registration within 90 days</li></ul></div><div></div><div><b><br>
Compensation Range:</b></div>
$29,530.00 - $65,380.00<div></div><div><i>
The posted compensation range on this listing represents UMB&rsquo;s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information</i></div><div></div><div>
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.</div><div></div><div><b>
Are you ready to be part of something more?</b><br>
You're more than a means to an end&mdash;a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.</div><div></div><div><i>
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to </i><div><i>talentacquisition@umb.com</i></div><i> to let us know the nature of your request.</i></div><div></div><div><i>
If you are a California resident, please visit our </i><div>Privacy Notice for California Job Candidates</div><i> to understand how we collect and use your personal information when you apply for employment with UMB.</i></div></div>

Academy Bank

<div><div><p><b>Summary</b></p>
<p>
Personal Bankers are enthusiastic/self-motivated individuals with proven success at delivering solutions that help our clients achieve financial freedom and peace of mind. Personal Bankers achieve this vision by building professional relationships with existing and potential clients to understand their financial needs, to deliver valuable products and services to meet those needs and to complete the account opening process accurately. Successful Personal Bankers are enthusiastic about delivering an excellent client experience; understanding and promoting bank products and services to individuals and companies; conducting accurate banking transactions in a fast-paced environment and working with a team to achieve individual and group goals.</p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Provides &quot;fast, easy, and personal&quot; consistent with Company client service standards, including by resolving problems, building relationships, handling special requests, greeting clients in a friendly manner that makes them feel welcome to Academy Bank, and taking ownership in all situations ensuring follow through and a timely resolution.</li>
<li>Promotes consumer/small business banking products and services to clients and prospects using direct sales techniques in and around the assigned banking center, that include handing out product brochures, engaging potential clients in conversations about banking needs, and speaking with knowledge and positivity about the bank's products and services.
</li><li>Achieves specific sales goals on a daily, monthly, quarterly and annual basis.
</li><li>Develops and maintains relationships with business partners to maximize opportunities and to achieve sales standards. Provides a broad base of financial services with the goal of earning 100% of the client's business.
</li><li>Opens checking and savings accounts, processes client transactions, and recommends other bank products, including credit cards and loans.</li>
<li>Actively demonstrates digital expertise by using our digital platforms and educating clients and associates about our digital banking platforms. This includes, but is not limited to, online banking and bill pay/external transfers, mobile banking app to include text alerts and mobile deposits, usage of smart ATM/ITM's, usage of chat box, and all other self-service channels.
</li><li>Works closely with clients and business partners to refer products and services to other business lines.</li>
<li>Educates and provides clients with other banking services; resolves client concerns and issues efficiently and effectively.</li>
<li>Ethically conducts operational tasks related to protecting client and bank assets related to regulatory compliance, including properly documenting account opening, accounting for cash and negotiable instruments under dual control, accurately completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation.
</li><li>Protects all client information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors, and associates.
</li><li>When delegated by Banking Center Manager, implements all banking center operations procedures, including accurate maintenance of cash supplies, timely auditing, accurate documentation of banking transactions, compliance requirements, and acts with overall operational integrity.</li>
<li>Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Associate Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training.
</li><li>Protect all client and bank information confidentially and follow all company policies.</li>
<li>Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).</li>
<li>Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.</li>
<li>Working at the worksite during regular business hours and/or assigned hours.</li>
<li>Other specified duties as assigned.
</li></ul><div><p><b>Compensation &amp; Benefits
</b></p><p>The Personal Banker position pays a minimum of $16.50. This position is eligible for additional incentive compensation monthly, based on achievement of established incentive goals.
</p><p>Full‐time associates are eligible for our benefits package:</p>
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>401(k) plan</li>
<li>Company paid life insurance</li>
<li>Short and Long-term disability insurance
</li><li>Company paid vacation, paid leave and holidays</li>
</ul>
<p>This position will remain open until a qualified applicant is hired.</p>
</div>
</div>Requirements:
<p><b>Skills
</b></p><ul><li>Strong written and verbal communication skills required.</li>
<li>Strong attention to detail and ability to complete work accurately.</li>
<li>Ability to organize work.</li>
<li>Strong sales skills.
</li><li>Basic math skills including the ability to calculate figures and amounts such as cash back and percentages.</li>
<li>Proficient in basic office skills/equipment, including computer, email, ten-key calculator, copier, scanner/fax, typing, telephone, organization systems, and Microsoft Office suite of products.</li>
<li>Ability to be NMLS licensed and registered.</li>
</ul>
<p><b>Education &amp; Experience
</b></p><ul><li>High school diploma, GED, or equivalent, required, Associate degree or higher preferred.
</li><li>Previous banking experience preferred.
</li><li>6 months in a client service experience role preferred.
</li><li>6 months sales experience preferred.</li>
<li>Minimum 6 months cash handling experience preferred.</li>
<li>Ability to be NMLS licensed and registered and obtain a state notary license.</li>
</ul>
<p><b>Physical Requirements
</b></p><p>The work environment is typical of a standard office or retail banking setting. The position involves standing most of the workday. The position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.</p></div>

Personal Banker

Security Bank of Kansas City

<div><p>If you are someone wanting to make a difference in the communities that we serve and join the strongest large bank in Kansas City, then Security Bank of Kansas City has a career for you. In addition to our compensation and benefits packages, Security Bank offers full-time employees 11 paid holidays, rewarding and challenging growth opportunities, generous paid time off and discounted banking services.</p><p>
</p><p><b>Job Description:</b></p><p><i>
A </i><b><i>Personal Banker</i></b><i> is responsible for delivering an excellent experience to current and potential customers. Employees in this position possess exceptional customer service skills, confidence, leadership skills, a strong sales aptitude, attention to detail, and an outstanding knowledge of traditional and emerging bank products and services. They support and service to new and existing Security Bank of Kansas City customers using in-person interactions, phone calls and e-mails, and ensure that the banking center channel delivers consistent, prompt, and professional customer experience while focusing on building and enhancing customer relationships to foster long-term relationships.
</i></p><p></p><p><b>Job Requirements:</b></p><ul><li>
Understands and applies operational policies and procedures that evolve as customer behaviors change and the channel grows.</li><li>
Understands the consumer lending process as it relates to cross-sell opportunities, loan products and interest rates.</li><li>
Properly identifies customers on every interaction using established guidelines and procedures.</li><li>
Provides accurate account information using account security procedures.</li><li>
Recognizes account flags such as: holds, delinquent loans and screen messages before interacting with a customer.</li><li>
Recognizes inconsistencies regarding checks being deposited and account activity.</li><li>
Understands check hold processes and procedures.</li><li>
Must be customer-focused and able to convey information in an enthusiastic and positive manner.</li><li>
Greets customers enthusiastically, provide quality customer service and constantly look for ways to exceed their expectations.</li><li>
Supports individual and enterprise goals as determined by management.</li><li>
Utilizes system software provided.</li><li>
Promotes honest and open communication throughout the organization.</li><li>
Demonstrates behaviors that are consistent with the banks philosophies, objectives, and leadership characteristics.</li><li>
Works with other departments to ensure the workflow or process is providing the best service to the customer.</li><li>
Proactively seeks ways to provide financial solutions to new and existing customer relationships to meet or exceed customer expectations.</li><li>
Proficient in determining customer needs, and providing solutions, that may include referring customers to other departments and bank affiliates/partners including mortgage and commercial lending, treasury management and financial advisors.</li><li>
Maintains a strong working knowledge of consumer/business banking products and services to confidently consult with customers.</li><li>
Enthusiastically educates customers on emerging bank technology to include mobile banking and deposits, Online banking, Online Bill Pay, ATM/ITM depository functionality, debit and credit cards, E-statements etc.</li><li>
Accurately and efficiently processes a variety of banking transactions while following proper procedures and safeguarding against fraud and insures customer privacy.</li><li>
Uses strong and creative decisioning skills and abilities to assist customers; conducts transactions and sales activities with little to no supervision.</li><li>
Provides friendly greeting to customers in the lobby, on the teller line, drive-thru or over the phone.</li><li>
Efficiently and accurately processes basic transactions (deposits, withdrawals, check cashing, payments, etc.) while safeguarding against fraud.</li><li>
Issues money orders, cashiers checks and redeems savings bonds.</li><li>
Follows all applicable policies, procedures, regulatory rules, and guidelines. Stays up to date with changes.</li><li>
Researches and politely assists with customer inquiries, provides account statements, assists with check orders, accepts change of address requests, and performs other customer-oriented functions with the intent of enhancing customer retention and exploring additional sales opportunities.</li><li>
Able to identify correct product types through needs-based questioning to sell products/services or make referrals to other departments, bank affiliates/partners to build and deepen customer relationships.</li><li>
Proactively seeks ways to expand customer relationships to meet or exceed individual, team and bank goals.</li><li>
Ensures all disclosures, audit standards, security policies and procedures are followed in accordance with Bank policy and Federal regulations.</li><li>
Performs account servicing duties, create a wonderful client experience in the lobby, on the teller line, on the phone and in the community.</li><li>
Actively promotes bank products and services to prospective new customers to insure personal and office budgets are met.</li><li>
Occasionally participates in onsite visits with customers, community groups or events to obtain networking opportunities and promote bank products, services, and brand.</li><li>
Researches and politely assists with customer inquiries, provides account statements, assists with check orders, accepts change of address requests, and performs other customer-oriented functions with the intent of enhancing customer retention and exploring additional sales opportunities.</li><li>
Assists with basic deposit and credit account openings, account maintenance requests, and may assist customers with accessing their safe deposit box.</li><li>
May be called upon as needed to accurately maintain, verify, and balance a cash drawer following the Banks standard operating procedures.</li><li>
Assists with the training of new employees and provide continuing training for current employees.</li><li>
Meets job expectations outlined by Retail Management in the positions Performance Matrix. The expectations are reviewed annually by Retail Management and are subject to change.</li><li>
Works at assigned banking center. This is not a remote position because it requires direct contact to serve the customer and cannot be performed off site.</li><li>
May travel within the Banks network of locations.</li><li>
Performs other duties as assigned.</li></ul><p>
</p><p><b>Qualifications:
</b></p><ul><li>Minimum 1-2 years banking, retail or sales experience and previous customer interaction preferred.</li><li>
Proven sales skills, leadership skills, client experience and some background with outside networking/community involvement.</li><li>
Knowledge, skill, and mental development equivalent to the completion of a high school education.</li><li>
Excellent English verbal and written communication skills as evidenced by the ability to interact face-to-face, using electronic media and over the phone with customers and co-workers in a clear, confident, friendly, and polite manner, using proper grammar and spelling.</li><li>
Demonstrated ability to use tact, diplomacy, and present a professional personal appearance (including body language, tone of voice, hygiene, and attire).</li><li>
Intermediate experience with office technology tools (e.g., Computer, Internet Browser, Microsoft Office, or similar applications).</li><li>
General knowledge of traditional bank products/services including Online/Mobile Banking and self-serve channels.</li><li>
Recent customer service experience, preferably in a banking environment.</li><li>
Recognized by peers or supervisors as someone with the ability to multi-task, achieve goals, stay organized, solve problems, manage time wisely, and work with limited supervision.</li><li>
In addition to possessing the skills necessary to perform the job, the employee must be willing and able to demonstrate these skills by coming to work daily, as scheduled.</li></ul><p><b>
Equipment Requirements:</b></p><ul><li>
Emerging bank technology to include mobile, on-line and ATM / ITM</li><li>
Personal Computer</li><li>
Currency Recycler (if applicable)</li><li>
Multi-Line Phone Telephone System</li><li>
Voice Mail System</li><li>
Personal Computer</li><li>
Calculator</li><li>
Copy Machine</li><li>
Pneumatic Tube System (including operation of microphone)</li><li>
Coin Machine (if applicable)</li><li>
Automatic Currency Counter</li><li>
Teller Capture Scanner</li></ul><p>
</p><p><b>Software Requirements:</b></p><ul><li>
Proficient with the Microsoft suite of products</li></ul><p>
</p><p><b>Physical Requirements:</b></p><ul><li>
Moving Objects Weighing up to 15 Lbs.</li><li>
Sitting 20% of the Day</li><li>
Standing 60% of the Day</li><li>
Walking 20% of the Day</li><li>
Removing Objects from Shelves</li><li>
Dexterity/Coordination</li><li>
Reading Material/PC Monitor</li><li>
Writing/Typing</li><li>
Speaking/Communicating</li><li>
Listening/Hearing</li><li>
Ability to Perform Repetitive Hand Movements (i.e. when performing data entry)</li><li>
Ability to Travel to Various Worksite Locations and Departments</li></ul><p>
</p><p><b>Other Information:</b></p><p>
Statements included in this job description are intended to describe the general nature and level of work performed by the employee(s) assigned to this job. The statements are not intended to be construed as an exhaustive list of responsibilities, duties and skills required.</p><p>
</p><p>Accommodations will be made to allow for meeting requirements when it does not place an &quot;undue hardship&quot; on Security Bank of Kansas City.</p><p>
</p><p>Security Bank of Kansas City is an Equal Opportunity / Affirmative Action employer.</p></div>

City of Haines City

<div>
 <ul>
  <li>
   Position open until April 01, 2026***
   <br/>
   <br/>
  </li>
 </ul>
 The City of Haines City is an equal opportunity employer and will consider all applicants for all positions equally without regard to their race, sex, age, color, religion, creed, national origin, veteran status, or any other legally protected status. The City of Haines City is a Drug-Free Workplace. Applicants who complete the initial screening process will be required to complete a pre-employment drug screen and physical. Police Department applicants will also be required to take a Polygraph Examination. All information provided by an applicant will be verified for truthfulness and accuracy if a conditional offer of employment is made. Applications and other submitted documents are considered public records.
 <br/>
 <br/>
 Salary range is provided to show the min to max compensation for a position. It is not the basis for or guarantee of a starting salary.
 <br/>
 <br/>
 <strong>
  Position Function
  <br/>
  <br/>
 </strong>
 Under the general direction of the Battalion Chief, the Fire Captain provides direct supervision of personnel assigned to a fire company or station. This position is responsible for the leadership, direction, and management of emergency response activities, including fire suppression, emergency medical services, technical rescue, hazardous materials incidents, and public education. The Captain ensures the readiness of personnel, equipment, and facilities, and fosters a professional, safe, and efficient operational environment.
 <br/>
 <br/>
 <strong>
  Essential Duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintains the ability to perform and may perform duties of a Firefighter, EMT/Paramedic, Driver Engineer, and Lieutenant as operationally required.
  </li>
  <li>
   Supervises and directs daily activities, emergency operations, and station management for assigned personnel.
  </li>
  <li>
   Holds assigned personnel accountable for performance, conduct, training compliance, and adherence to department standards.
  </li>
  <li>
   Responds to fire, medical, rescue, hazardous materials, and other emergency incidents; assumes command as required until relieved by a higher-ranking officer.
  </li>
  <li>
   Ensures compliance with department policies, procedures, and operational guidelines.
  </li>
  <li>
   Conducts training, drills, and continuing education programs for assigned shift personnel to maintain operational proficiency.
  </li>
  <li>
   Oversees the inspection, maintenance, and readiness of apparatus, equipment, and facilities.
  </li>
  <li>
   Participates in the development, implementation, and evaluation of incident action plans.
  </li>
  <li>
   Prepares clear and concise reports on incidents, training, personnel matters, and station activities.
  </li>
  <li>
   Facilitates mentoring, coaching, and professional development of subordinate personnel.
  </li>
  <li>
   Enforces safety practices and standards to ensure the health and welfare of personnel.
  </li>
  <li>
   Assists in community risk reduction initiatives, including public education, fire prevention programs, and station tours.
  </li>
  <li>
   Participates in performance evaluations, disciplinary actions, and promotional processes as required in accordance with department policy.
  </li>
  <li>
   Ensures accurate and timely completion of NERIS and EMS reporting.
  </li>
  <li>
   Serves as Acting Battalion Chief when assigned in accordance with department policy.
  </li>
  <li>
   Performs additional duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Environment
  <br/>
  <br/>
 </strong>
 Work is performed in an office, station, and hazardous emergency environments with exposure to extreme weather, fire, smoke, hazardous materials, unstable structures, and infectious diseases. Exposure risk to traumatic or thermal injuries is possible; infectious disease; grotesque sights and smells associated with major trauma, burn victims, and death; loud noises; confined spaces; heights; chaotic situations; and chemical and electrical hazards.
 <br/>
 <br/>
 <strong>
  Required
  <br/>
  <br/>
 </strong>
 <strong>
  Knowledge/Skills/Abilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or GED.
  </li>
  <li>
   State of Florida Firefighter II Certificate of Compliance.
  </li>
  <li>
   State of Florida Emergency Medical Technician (EMT) License/Certification.
  </li>
  <li>
   State of Florida Pump Operator Certificate of Competency.
  </li>
  <li>
   45 Hour Aerial Operations Course
  </li>
  <li>
   State of Florida Fire Officer I Certificate of Competency.
  </li>
  <li>
   Minimum seven (7) years of full-time firefighting experience with two (2) years in a supervisory role.
  </li>
  <li>
   Strong oral and written communication skills.
  </li>
  <li>
   Ability to lead and supervise personnel under emergency and routine conditions.
  </li>
  <li>
   Skilled in firefighting, emergency medical services, rescue operations, fire prevention, and inspections.
  </li>
  <li>
   Knowledge of applicable federal, state, and local laws, regulations, and standards.
  </li>
  <li>
   Ability to lift and carry up to 150 pounds and operate firefighting equipment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   State of Florida Paramedic (PMD) License/Certification.
  </li>
  <li>
   State of Florida Fire Inspector I Certificate of Competency.
  </li>
  <li>
   State of Florida Fire Officer II Certificate of Competency.
  </li>
  <li>
   Associate's Degree in Fire Science or related field.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must possess a valid Florida Class E driver's license.
  </li>
  <li>
   Must pass post-offer pre-employment Drug Screen and Physical Examination, and applicable Background Checks to include CJIS screening.
  </li>
  <li>
   All listed certifications must be maintained for the duration of employment.
  </li>
  <li>
   Must meet and retain all job requirements of the most recent Haines City Lieutenant job description.
  </li>
  <li>
   Must successfully obtain and maintain a State of Florida Fire Inspector I Certificate of Competency within 24 months of appointment.
  </li>
  <li>
   Must successfully obtain and maintain a State of Florida Fire Officer II Certificate of Competency within 24 months of appointment.
  </li>
  <li>
   Ability to work under high demands, short time constraints, and pressure of a fast-paced work environment.
  </li>
  <li>
   Ability to remain up-to-date on Federal, State, and City regulations, and Occupational Health and Safety standards in order to implement best practices and policies affecting department activities.
  </li>
  <li>
   Ability to establish and maintain effective working and professional relationships with City and other public employees, public officials, contractors, consultants, businesses, and the general public.
  </li>
  <li>
   Ability to lift and/or carry 150 pounds during emergency fire and medical rescue.
  </li>
  <li>
   Ability to use Microsoft Office (e.g. Word, Excel, PowerPoint, etc.).
  </li>
  <li>
   Ability to operate and maintain (to include minor repairs) fire suppression pumper and aerial apparatus, and all job-related equipment and tools.
  </li>
  <li>
   Ability to operate and maintain voice radio equipment.
  </li>
  <li>
   Skilled in selecting and applying appropriate emergency treatment and using specialized equipment and apparatus.
  </li>
  <li>
   Skilled in analyzing fire and emergency situations and providing an effective course of action.
  </li>
  <li>
   Skilled in effectively dealing with people under stress.
  </li>
  <li>
   Knowledge of fire prevention and safety education, and modern fire suppression methods, practices, and principles.
  </li>
  <li>
   Knowledge of supervisory principles and practices.
  </li>
  <li>
   Knowledge of the National Incident Management System (NIMS) and Incident Command System (ICS).
  </li>
  <li>
   Knowledge of laws and ordinances related to fire prevention, public safety, and arson investigation.
  </li>
  <li>
   Knowledge of the Florida Fire Prevention Code.
  </li>
  <li>
   Knowledge of fire hydraulics, fire apparatus, equipment, tools, devices, facilities, and the proper use and maintenance.
  </li>
  <li>
   Knowledge of principles and practices of emergency medical procedures such as advanced first aid, CPR, and other medical assistance techniques.
  </li>
  <li>
   Knowledge of city geography and hydrant locations.
  </li>
  <li>
   Knowledge of decontamination procedures.
  </li>
  <li>
   Thorough knowledge of commercial and residential operations and related potential hazards.
  </li>
  <li>
   Thorough knowledge of occupational hazards and safety precautions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Special Requirement
  <br/>
  <br/>
 </strong>
 This position may be required to report for work during declared emergencies in Polk County.
</div>


Fire Captain

<div><p><b>Pay: $26/hour + Depending on experience</b></p><p><b>
Benefits effective day 1!
</b></p><p><b>Shifts start as early as 3am - working 10&ndash;12-hour days M-F. Occasional Saturdays</b></p><p><b>
Paid Overtime!</b></p><p><b>
What is the value of a WM job?
</b></p><p>The value of a WM job is <b>more than a paycheck</b>. It&rsquo;s a way to create opportunities for you and your family.
</p><p><b>We Are Stable: </b>Our WM team is home every day, and our team members perform essential and meaningful work.
</p><p><b>We Are Committed to Growth: </b>100% tuition paid for benefits eligible employees and their family, and established career progression.
</p><p><b>We Are Investing in You: </b>Amazing Medical, Dental &amp; Vision, 401K with match, discounted stock options, dependent day care, and more!
</p><p><b>Who are we? #WeAreWM</b>
<br>
I. Job Summary<br>
<br>
Drivers operate heavy-duty trucks with front, side, or rear-end load lift attachments dependent on the line of business they're operating in and the type of truck they're operating. Drivers will transport the material to a disposal, transfer or recycle facility when trucks reach legal load capacity. Commercial Drivers are responsible for providing the pick-up service of containers filled with waste or recyclable material. Containers may weigh in excess of 1,000 pounds and at times require drivers to maneuver wheeled containers to a pick-up stage area. Commercial Drivers navigate high-traffic and congested roadways, driveways, alleyways, and lots. Highly skilled backing maneuvers are essential to successfully perform this job. Residential Drivers are responsible for the collection of residential household waste or recyclable material and must safely maneuver vehicles in residential environments. Residential Drivers navigate high-traffic and congested roadways, driveways, alleyways, and lots. Roll-off Drivers are responsible for preparing, loading, and transporting large mobile open-top and compactor containers from customer locations. Roll-off Drivers will navigate driveways, alleyways, lots, and high-traffic roadways and may operate in tight overhead environments while on industrial routes. Highly skilled backing maneuvers are essential, to successfully perform this job.<br>
<br>
II. Essential Duties and Responsibilities<br>
</p><ul><li>Operates vehicle in accordance with Waste Management Safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) requirements as well as all local, state and federal laws.</li><li>
Performs pre and post-trip inspections of assigned vehicle and documents checks utilizing the standard DVIR (Driver Vehicle Inspection Report).</li><li>
Immediately reports all unsafe situations or service-related issues to Operations Manager or Dispatch.</li><li>
Attends and participates in all scheduled training programs, briefings, and meetings as required by WM or directed by the Route Manager.</li><li>
Works closely with Operations Manager to improve route efficiencies and identify best practices.</li><li>
Notifies Operations Manager of any incidents, accidents, injuries, or property damage.</li><li>
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards.</li><li>
Communicates customer requests to Operations Manager or Dispatch.</li><li>
Completely dumps all receptacles and leaves the customer&rsquo;s location clean and free of debris.</li><li>
Follows route assignments as directed and completes end-of-day documentation and check-out process.</li><li>
Performs all duties as scheduled by Operations Manager or Dispatch and assists other drivers as directed to meet customer needs.</li></ul><p><br>
III. Qualifications
<br>
<br>
A. Required Qualifications<br>
<br>
</p><ul><li>1 year operating a vehicle requiring a CDL or</li><li>
1 year equivalent military driving within the last 7 years and</li><li>
Able to read, write, and speak English well enough to interact with the public, understand traffic signs, respond to official questions, and complete records or reports and</li><li>
Must be at least 18 years of age and</li><li>
Legally eligible to work in the country where the position is located</li><li>
(CDL)-Class A Commercial Driver License (CDL) Class A, with an air-brake endorsement Upon Hire or</li><li>
(CDL)-Class B Commercial Driver License (CDL) Class B, with an air-brake endorsement. Upon Hire</li></ul><p><br>
B. Preferred Qualifications<br>
<br>
</p><ul><li>High School Diploma or GED (accredited)</li></ul><p><br>
IV. Physical Requirements<br>
<br>
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.</p><ul><li>
Standing</li><li>
Walking</li><li>
Lifting</li><li>
Pushing</li><li>
Pulling</li><li>
Crouching</li><li>
Reaching</li><li>
Handling</li><li>
Sitting</li><li>
Talking</li><li>
Hearing</li></ul><p><br>
V. Benefits
<br>
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.<br>
<br>
<br>
</p><p>If this sounds like the opportunity that you have been looking for, please click Apply.</p></div>

CDL Truck Driver - 401k Match, PTO, Home Daily

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Fire Captain

CDL Truck Driver - 401k Match, PTO, Home Daily