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Inbox Business Technologies

<div>We at Inbox Business Technologies, are seeking a Principal Consultant &ndash; ITSM/BCMS, who will be responsible for leading IT Service Management consulting engagements and driving end-to-end ITSM implementation projects for clients across various industries. This role involves managing a team of consultants, delivering high-quality ITSM advisory services, and ensuring alignment with ISO 20000 and ITIL best practices. The ideal candidate will bring extensive implementation experience, strong leadership capabilities, and deep expertise in ITSM frameworks and tools. Also, additionally, having a sound knowledge of ISO 22301 BCMS along with DevSecOps experience would be welcomed.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Lead and manage ITSM implementation and transformation projects, ensuring project delivery within scope, time, and quality expectations.</li>
<li>Oversee development and enhancement of ITSM processes aligned with ISO 20000 and ITIL frameworks.</li>
<li>Provide strategic guidance to clients on IT service governance, service delivery optimization, and continuous improvement initiatives.</li>
<li>Manage and mentor a team of ITSM consultants, enabling skills development and performance excellence.</li>
<li>Conduct gap assessments, maturity evaluations, and process design workshops with client stakeholders.</li>
<li>Support presales activities including proposal development, solution presentations, and effort estimation.</li>
<li>Collaborate with cross-functional teams to ensure seamless integration with IT operations and governance functions.</li>
<li>Ensure compliance and maintain documentation throughout the lifecycle of ITSM engagements.</li>
<li>Stay updated on industry trends and advancements in ITSM tools (e.g., Jira, ServiceNow, BMC Remedy, Managed Engine etc.), frameworks, and standards.</li>
</ul>
Requirements<ul>
<li>
Master&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Computer Science, or IT-related field.</li>
<li>ITIL Expert/Managing Professional.</li>
<li>ISO 20000 Lead Implementer / Lead Auditor.</li>
<li>8 &ndash; 10 years of experience in ITSM consulting or related roles.</li>
<li>In-depth knowledge of ITIL, ISO 20000, and other relevant frameworks/regulations.</li>
<li>Practical experience in ISO 20000 implementation.</li>
<li>Familiarity with other IT standards/frameworks such as ISO 27001, ISO 22301, DevSecOps and COBIT, NIST, NCA, SAMA would be an added advantage.</li>
<li>Excellent leadership, problem-solving, and decision-making skills.</li>
<li>Proven ability to manage multiple projects and clients simultaneously.</li>
<li>Experience in conducting internal and external audits related to ITSM would be an added advantage.</li>
<li>Strong stakeholder engagement, report writing, and project management skills.</li></ul></div>

Principal Consultant - ITSM/BCMS

<div>
 We at Inbox Business Technologies, are seeking a Principal Consultant - ITSM/BCMS, who will be responsible for leading IT Service Management consulting engagements and driving end-to-end ITSM implementation projects for clients across various industries. This role involves managing a team of consultants, delivering high-quality ITSM advisory services, and ensuring alignment with ISO 20000 and ITIL best practices. The ideal candidate will bring extensive implementation experience, strong leadership capabilities, and deep expertise in ITSM frameworks and tools. Also, additionally, having a sound knowledge of ISO 22301 BCMS along with DevSecOps experience would be welcomed.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage ITSM implementation and transformation projects, ensuring project delivery within scope, time, and quality expectations
 </li>
 <li>
 Oversee development and enhancement of ITSM processes aligned with ISO 20000 and ITIL frameworks
 </li>
 <li>
 Provide strategic guidance to clients on IT service governance, service delivery optimization, and continuous improvement initiatives
 </li>
 <li>
 Manage and mentor a team of ITSM consultants, enabling skills development and performance excellence
 </li>
 <li>
 Conduct gap assessments, maturity evaluations, and process design workshops with client stakeholders
 </li>
 <li>
 Support presales activities including proposal development, solution presentations, and effort estimation
 </li>
 <li>
 Collaborate with cross-functional teams to ensure seamless integration with IT operations and governance functions
 </li>
 <li>
 Ensure compliance and maintain documentation throughout the lifecycle of ITSM engagements
 </li>
 <li>
 Stay updated on industry trends and advancements in ITSM tools (e.g., Jira, ServiceNow, BMC Remedy, Managed Engine etc.), frameworks, and standards
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Master's or Bachelor's degree in Information Technology, Computer Science, or IT-related field
 </li>
 <li>
 ITIL Expert/Managing Professional
 </li>
 <li>
 ISO 20000 Lead Implementer / Lead Auditor
 </li>
 <li>
 8 - 10 years of experience in ITSM consulting or related roles
 </li>
 <li>
 In-depth knowledge of ITIL, ISO 20000, and other relevant frameworks/regulations
 </li>
 <li>
 Practical experience in ISO 20000 implementation
 </li>
 <li>
 Familiarity with other IT standards/frameworks such as ISO 27001, ISO 22301, DevSecOps and COBIT, NIST, NCA, SAMA would be an added advantage
 </li>
 <li>
 Excellent leadership, problem-solving, and decision-making skills
 </li>
 <li>
 Proven ability to manage multiple projects and clients simultaneously
 </li>
 <li>
 Experience in conducting internal and external audits related to ITSM would be an added advantage
 </li>
 <li>
 Strong stakeholder engagement, report writing, and project management skills
 </li>
 </ul>
</div>

Confiz

<div>
 
 Responsibilities
 
 
 
 We are seeking an experienced
 
 Dynamics 365 Suppply Chain Consultant
 
 with a strong background in implementing and customizing D365 solutions. Must possess in-depth knowledge of SCM processes to effectively address client needs and optimize system functionalities.:
 
 
 <ul>
 <li>
 Hands-on experience in SCM modules of Microsoft Dynamics 365 Finance &amp; Operations, preferably in Warehouse Management (WMS) and Master Planning.
 </li>
 <li>
 Ability to map and configure client business requirements into Dynamics 365.
 </li>
 <li>
 Strong business communication and leadership skills; capable of managing multiple projects concurrently.
 </li>
 <li>
 Proven ability to collaborate with both technical and non-technical stakeholders across all levels.
 </li>
 <li>
 Team-oriented approach with a focus on knowledge sharing and continuous improvement.
 </li>
 <li>
 Minimum of four full-cycle ERP implementations.
 </li>
 <li>
 Familiarity with MS Sure Step implementation methodology.
 </li>
 <li>
 Relevant certifications are highly desirable.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Education: ACCA, CA, MBA, Bachelor's degree or equivalent.
 </li>
 <li>
 Experience: Minimum 5 years of relevant experience.
 </li>
 <li>
 Travel to client sites as needed.
 </li>
 <li>
 Gather and document functional requirements.
 </li>
 <li>
 Implement and deploy Dynamics 365 modules and customizations.
 </li>
 <li>
 Scope and estimate project requirements.
 </li>
 <li>
 Conduct Fit-Gap analysis.
 </li>
 <li>
 Deliver post-go-live training and support.
 </li>
 <li>
 Perform quality assurance and testing.
 
 
 </li>
 </ul>
 We have an amazing team of 700+ individuals working on highly innovative enterprise projects &amp; products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.
 
 
 What makes Confiz stand out is our focus on processes and culture. Confiz is
 
 ISO 9001:2015
 
 (QMS),
 
 ISO 27001:2022
 
 (ISMS),
 
 ISO 20000-1:2018
 
 (ITSM),
 
 ISO 14001:2015
 
 (EMS),
 
 ISO 45001:2018
 
 (OHSMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
 
 
 People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
 
 
 To know more about Confiz Limited, visit: https://www.linkedin.com/company/confiz-pakistan/
</div>

Principal Functional Consultant-D365 SCM

Avanza Solutions

Position Title: Principal Design Consultant &amp; Manager Department: Digital Experience Design / Product Design Reports To: CMORole SummaryThe Principal Design Consultant &amp; Manager will lead and deliver exceptional UI/UX design solutions across digital products and client projects. This role requires a balance of hands-on design execution, team coordination, and effective client communication. The ideal candidate is a self-driven design professional capable of independently managing design initiatives while ensuring operational support for the design team.Key ResponsibilitiesDesign Execution &amp; Quality Assurance<ul><li>Lead UI/UX design activities including research, wireframing, user flows, visual design, and prototyping.</li><li>Review and refine design deliverables to ensure consistency, usability, and high-quality output.</li><li>Maintain, evolve, and document design systems, style guides, and component libraries.</li></ul>Team Coordination &amp; Support<ul><li>Guide designers in their daily tasks, ensuring smooth workflow and timely delivery.</li><li>Provide actionable feedback to enhance team performance, design quality, and efficiency.</li><li>Support resource planning, workload distribution, and task allocation under departmental leadership.</li></ul>Client Interaction &amp; Requirements Gathering<ul><li>Participate in client discussions, requirement workshops, and design presentations.</li><li>Translate business, user, and functional needs into clear and actionable design tasks.</li><li>Manage feedback cycles proactively and maintain strong relationships with client stakeholders.</li></ul>Project Documentation &amp; Estimation<ul><li>Prepare design briefs, effort estimations, project timelines, and functional documentation.</li><li>Collaborate closely with Project Managers and engineering teams to ensure alignment and clarity.</li><li>Contribute to proposal creation, pitch decks, and other design-related inputs.</li></ul>Cross-Functional Collaboration<ul><li>Work effectively with Product, Engineering, QA, and Business teams to ensure seamless end-to-end delivery.</li><li>Participate in sprints, requirement workshops, internal design reviews, and cross-team ceremonies.</li><li>Ensure all design decisions align with technical feasibility, product vision, and business goals.</li></ul>Required Skills &amp; ExperienceTechnical Skills<ul><li>Advanced proficiency in Figma and modern digital design tools.</li><li>Strong capability in creating wireframes, user flows, prototypes, and high-fidelity UI designs.</li><li>Deep understanding of design systems and component-based design methodologies.</li><li>Familiarity with user research approaches and usability testing.</li><li>Experience collaborating with developers and understanding technical constraints.</li></ul>Soft Skills<ul><li>Excellent communication, interpersonal, and presentation skills.</li><li>Ability to manage priorities and work across multiple projects simultaneously.</li><li>Leadership mindset with the ability to guide and influence without formal authority.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Comfortable working independently while supporting and mentoring junior designers.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Design, Media Sciences, Computer Science, or a related discipline.</li><li>6&ndash;9 years of experience in UI/UX or digital product design.</li><li>Prior experience in team coordination or leadership is an advantage.</li><li>Experience in an agency or consulting environment is preferred.</li></ul>Interested candidates may also apply at sana.naz@avanzasolutions.comJob Type: Full-timePay: Up to Rs350,000.00 per monthWork Location: In person

Senior Product Designer UI/UX

Position Title: Principal Design Consultant &amp; Manager Department: Digital Experience Design / Product Design Reports To: CMORole SummaryThe Principal Design Consultant &amp; Manager will lead and deliver exceptional UI/UX design solutions across digital products and client projects. This role requires a balance of hands-on design execution, team coordination, and effective client communication. The ideal candidate is a self-driven design professional capable of independently managing design initiatives while ensuring operational support for the design team.Key Responsibilities Design Execution &amp; Quality Assurance<ul><li>Lead UI/UX design activities including research, wireframing, user flows, visual design, and prototyping.</li><li>Review and refine design deliverables to ensure consistency, usability, and high-quality output.</li><li>Maintain, evolve, and document design systems, style guides, and component libraries.</li></ul>Team Coordination &amp; Support<ul><li>Guide designers in their daily tasks, ensuring smooth workflow and timely delivery.</li><li>Provide actionable feedback to enhance team performance, design quality, and efficiency.</li><li>Support resource planning, workload distribution, and task allocation under departmental leadership.</li></ul>Client Interaction &amp; Requirements Gathering<ul><li>Participate in client discussions, requirement workshops, and design presentations.</li><li>Translate business, user, and functional needs into clear and actionable design tasks.</li><li>Manage feedback cycles proactively and maintain strong relationships with client stakeholders.</li></ul>Project Documentation &amp; Estimation<ul><li>Prepare design briefs, effort estimations, project timelines, and functional documentation.</li><li>Collaborate closely with Project Managers and engineering teams to ensure alignment and clarity.</li><li>Contribute to proposal creation, pitch decks, and other design-related inputs.</li></ul>Cross-Functional Collaboration<ul><li>Work effectively with Product, Engineering, QA, and Business teams to ensure seamless end-to-end delivery.</li><li>Participate in sprints, requirement workshops, internal design reviews, and cross-team ceremonies.</li><li>Ensure all design decisions align with technical feasibility, product vision, and business goals.</li></ul>Required Skills &amp; ExperienceTechnical Skills<ul><li>Advanced proficiency in Figma and modern digital design tools.</li><li>Strong capability in creating wireframes, user flows, prototypes, and high-fidelity UI designs.</li><li>Deep understanding of design systems and component-based design methodologies.</li><li>Familiarity with user research approaches and usability testing.</li><li>Experience collaborating with developers and understanding technical constraints.</li></ul>Soft Skills<ul><li>Excellent communication, interpersonal, and presentation skills.</li><li>Ability to manage priorities and work across multiple projects simultaneously.</li><li>Leadership mindset with the ability to guide and influence without formal authority.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Comfortable working independently while supporting and mentoring junior designers.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Design, Media Sciences, Computer Science, or a related discipline.</li><li>6&ndash;9 years of experience in UI/UX or digital product design.</li><li>Prior experience in team coordination or leadership is an advantage.</li><li>Experience in an agency or consulting environment is preferred.</li></ul>Interested candidates may also apply at sana.naz@avanzasolutions.comJob Type: Full-timePay: Up to Rs350,000.00 per monthWork Location: In person

Principal Design Manager

<div>We at Confiz are hiring an Principal Backend Engineer with strong expertise in backend technologies, system architecture, and performance optimization. Join our team to design and build scalable, secure, and high-performing backend systems that power exceptional digital experiences for global enterprises..
Responsibilities
<ul><li>Own microservices in NestJS (TypeScript): define module boundaries, version APIs, and ship resilient, well-tested services.</li>
<li>Design internal communication: implement REST/gRPC/event-driven patterns (e.g., request/response, pub/sub), handle retries, timeouts, backoff, and circuit breakers.</li>
<li>Implement secure JWT auth: access/refresh lifecycles, rotation, audience/issuer validation, revocation/blacklisting, and token storage best practices.</li>
<li>Deliver payment integrations: integrate with gateways (e.g., Stripe/Adyen/Braintree), implement idempotent operations, handle captures/refunds/disputes, and reconcile via signed webhooks.</li>
<li>Build and consume webhooks: define payload contracts, verify signatures/HMAC, ensure idempotency, and implement robust retry and DLQ strategies.</li>
<li>Enable real-time features with WebSockets: use NestJS Gateways/Socket.IO or ws for presence, notifications, and fan-out at scale; secure and rate-limit connections.</li>
<li>Use Redis/Valkey effectively: design cache keys/TTLs, apply cache-aside/write-through, implement distributed locks, queues/streams, pub/sub, and mitigate hot keys.</li>
<li>Containerize and run locally: craft efficient multi-stage Docker builds, add healthchecks, and orchestrate multi-service dev stacks with docker-compose.</li>
<li>Quality &amp; reliability: write unit/integration/e2e tests (Jest/Supertest), add schema validation (class-validator/OpenAPI), and instrument with logs/metrics/traces.</li>
<li>Collaborate across teams: review PRs, write concise design docs, and partner with product, frontend, and data to deliver measurable outcomes.</li>
</ul>
Requirements
<ul><li>5+ years building backend systems; 5+ years NestJS + TypeScript in production.</li>
<li>Strong Docker and docker-compose skills (multi-stage builds, image slimming, healthchecks).</li>
<li>Solid microservice design: domain boundaries, API versioning, idempotency, saga/choreography, and eventual consistency (outbox/inbox).</li>
<li>Hands-on JWT implementation in distributed systems.</li>
<li>Demonstrated payment experience (idempotency keys, reconciliation jobs) and webhooks (HMAC/signatures, replay protection, retries).</li>
<li>Built and scaled WebSockets features in production.</li>
<li>Proficiency with Redis/Valkey for caching and real-time patterns; strong SQL fundamentals (PostgreSQL/MySQL) and practical ORM experience (TypeORM/Prisma).</li>
<li>Testing mindset with meaningful coverage and CI checks; working knowledge of security best practices (OWASP, secrets management, least privilege).</li>
<li>Comfortable with telemetry (structured logs, metrics, tracing) and on-call ownership.</li>
<li>Kong Gateway (or similar API gateway) for routing, auth, rate limiting, and observability.</li>
<li>Kubernetes/Helm; service meshes (Istio/Linkerd).</li>
<li>Event platforms (NATS/Kafka/RabbitMQ) and streaming patterns.</li>
<li>GraphQL (Apollo/NestJS) including subscriptions.</li></ul> 

We have an amazing team of 700+ individuals working on highly innovative enterprise projects &amp; products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM), ISO 14001:2015 (EMS), ISO 45001:2018 (OHSMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz Limited, visit: https://www.linkedin.com/company/confiz-pakistan/</div>

Principal Backend Engineer (NestJS / TypeScript / Microservices)

<div>We are seeking an experienced Scrum Master to facilitate Agile practices within our Big Data engineering teams. The ideal candidate will have a strong understanding of Agile principles, experience working with large-scale data platforms, and the ability to foster collaboration across cross-functional teams. 
 
Key Responsibilities
<ul><li>Guide the team in Scrum practices, ensuring adherence to Agile principles and continuous improvement.</li>
<li>Organize and facilitate daily stand-ups, sprint planning, backlog refinement, reviews, and retrospectives.</li>
<li>Act as a liaison between Product Owners, Data Engineers, Data Scientists, and other stakeholders.</li>
<li>Identify and resolve blockers to maintain team productivity.</li>
<li>Track and report key Agile metrics (velocity, burndown charts) to stakeholders.</li>
<li>Mentor team members and stakeholders on Agile best practices.</li>
<li>Understand data pipelines, ETL processes, and distributed systems to effectively support technical discussions.</li>
</ul>
Required Skills &amp; Qualifications
<ul><li>Certified Scrum Master (CSM) or equivalent.</li>
<li>Overall 8+ years of experience:</li>
<li>5+ years as Scrum Master in Agile environments.</li>
<li>Must have 3+ years of experience of managing Big Data engineering teams.</li>
<li>Familiarity with data engineering concepts, technologies (Data Lake, Apache Spark, Apache Kafka), cloud platforms (AWS, Azure, GCP), and CI/CD pipelines.</li>
<li>Excellent communication, facilitation, and conflict resolution skills.</li>
<li>Experience with Scaled Agile Framework (SAFe).</li>
<li>Knowledge of Data Quality, and Analytics.</li>
 <li>Experience working in Telecommunications sector.</li>
</ul>
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM), ISO 14001:2015 (EMS), ISO 45001:2018 (OHSMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz Limited, visit: https://www.linkedin.com/company/confiz-pakistan/</div>

Scrum Master - Big Data

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75 principal consultant itsm bcms jobs IN Charge Female Jobs In Karachi

Principal Consultant - ITSM/BCMS

Principal Consultant - ITSM/BCMS

Principal Functional Consultant-D365 SCM

Senior Product Designer UI/UX

Principal Design Manager

Principal Backend Engineer (NestJS / TypeScript / Microservices)

Scrum Master - Big Data