product manager

product specialist

senior product manager (est timezone) Jobs in Ankara

senior product manager (est timezone)

product owner

<div>Would you like to join the leading international intergovernmental organization? 
 
Allied Command Transformation (ACT) is NATO&rsquo;s leading agent for change: driving, facilitating, and advocating the continuous improvement of Alliance capabilities to maintain and enhance the military relevance and effectiveness of the Alliance.
We are looking for a passionate Product manager who will provide remote support to ACT's digital transformation initiatives by ensuring that product strategies and delivery are aligned with the mission objectives and user needs. You will manage product backlogs, maintain roadmaps, and collaborate with development teams to ensure incremental, user-centric, and value-driven delivery. The role requires strong communication with stakeholders, technical fluency to align with Agile/DevSecOps teams, and the ability to translate complex requirements into actionable product goals. Product Managers will also facilitate product information campaigns and promote the adoption of best practices to ensure our client's systems remain innovative, relevant, and mission-focused. 
Responsibilities:<ul>
<li>
Ensure the product direction provides value to the end user and aligns with organizational goals.</li>
<li>Manage product backlogs, including writing acceptance criteria and ensuring proper prioritization.</li>
<li>Drive the product vision and communicate it effectively to stakeholders and development teams.</li>
<li>Collaborate closely with Agile/DevSecOps teams to ensure incremental and user-centric delivery.</li>
<li>Lead iterative planning meetings to ensure stories are accurately estimated and prioritized to best fit user needs.</li>
<li>Develop and maintain product roadmaps that support both short-term objectives and long-term strategies.</li>
<li>Translate user needs into business value and balance priorities between user requirements and organizational benefit.</li>
<li>Facilitate product information campaigns using modern communication channels (e.g., Twitter, blogs, community forums).</li>
<li>Coordinate and lead productive meetings (standups, retrospectives, demos, reviews) that drive product outcomes.</li>
<li>Maintain awareness of industry best practices for product management and apply lessons learned to ongoing projects.</li>
<li>Provide technical fluency when collaborating with development teams to ensure alignment on architecture, APIs, CI/CD, and other delivery pipelines.</li>
</ul>
We are happy to hear from you if you have: 
<ul>
<li>
Experience in designing innovative digital products/systems in a national defense institution.</li>
<li>Proven experience managing product roadmaps, backlogs, and prioritization.</li>
<li>Deep understanding of customers, technology, competition, and the ability to execute product strategy.</li>
<li>Experience collaborating with high-performing Agile/DevSecOps development teams (standups, retrospectives, design reviews, user research, demos).</li>
<li>Experience with planning and execution of product information campaigns using modern communication channels (Twitter, blogs, etc.).</li>
<li>Experience driving product vision and effectively communicating this vision across Agile teams.</li>
<li>Ability to translate user needs into business value and ensure user-centric prioritization of features and backlog.</li>
<li>Knowledge of industry best practices for Product Managers and commitment to continuous professional learning.</li>
<li>Ability to facilitate productive meetings that drive product outcomes.</li>
<li>Familiarity with technical concepts to effectively communicate with development teams (APIs, architectures, CI/CD, cloud-native basics).</li>
<li>Professional Scrum Product Owner (PSPO) or equivalent certification.</li>
<li>University degree in ICT, Business, or a related discipline.</li>
<li>Willingness to work in EST time zone</li>
</ul>
If you've read the description and feel this role is a great match, we'd love to hear from you! Click &quot;Apply for this job&quot; to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.</div>

Senior Product manager (EST timezone)

SEBİT

<div>
 
 
 About Sebit
 
 
 
 SEB&Idot;T has sucessfully launched and managed several EdTech products and services since 36 years, where Raunt, Vitamin, VCloud, H&inodot;zl&inodot;go, Adaptive Curriculum are among the recognized brands. Our products are composed of comprehensive platforms as well as rich interactive content for K-12.
 
 
 
 
 
 
 
 
 
 About Role
 
 
 
 One of the most important part of the product management process is the service design and user experience design following through business analysis. We are expanding our team for this purpose to make sure all the functions within the product lifecycle work together smoothly to deliver an excellent user experience.
 
 
 
 We are now looking for capable and ambitious team-mates to apply design thinking methods with a data-driven mindset to build and manage exceptional products.
 
 
 
 
 
 
 
 
 
 
 Job Description
 
 
 <ul>
 <li>
 Working closely with Senior Management, Sales, Marketing and Business Development teams to identify key requirements for new products and services.
 </li>
 <li>
 Being in continuous contact with internal/external customers and act as the voice of customer within the company.
 </li>
 <li>
 Transform newly defined business needs or changes into scenarios, workflows, use cases / user stories, wireframes.
 </li>
 <li>
 Lead product teams by involving in problem solving, scoping, planning, and product delivery.
 </li>
 <li>
 Defining and managing the team&rsquo;s product backlog.
 </li>
 <li>
 Effectively prioritizing requirements based on factors such as business value, cost, effort and time constraints.
 </li>
 <li>
 Contributing to user research and user experience studies.
 </li>
 <li>
 Contributing to user acceptance testing (UAT) to ensure product or feature meets all requirements.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in related fields ( Industrial Engineering, Management Information Systems, Educational Technology, Computer Engineering, etc.)
 </li>
 <li>
 At least 3 years of working experience as a Business Analyst, Product Owner, Product Manager, or Service Designer.
 </li>
 <li>
 Preferred working experience of B2B/B2C EdTech products or domain knowledge.
 </li>
 <li>
 Strong analytical, problem solving, stakeholder management, negotiation and decision making skills.
 </li>
 <li>
 Design thinking and data-driven mindset.
 </li>
 <li>
 Hands-on experience in creating user scenarios/stories, use case diagrams/documents, workflows, service blueprint, wireframes.
 </li>
 <li>
 Excellent command and hands-on experience of tools such as Miro, Balsamiq, Redmine, Jira etc.
 </li>
 <li>
 Good understanding of analytical reports to monitor product performances and customer journey metrics with tools such as Google Analytics, Power BI vs.
 </li>
 <li>
 Advanced command of written and spoken English.
 </li>
 </ul>
 
 
 
 
 
 
 
 All candidates are expected to be proactive and result oriented, self-learner, open to new technologies and should have excellent teamwork and communication skills, should demonstrate ability to work independently with minimal supervision.
 
 
 
 
 
 Male applicants must have completed military service or postponed at least until 2028.
 
</div>

Business Analyst / Sr. Business Analyst

<div>
 
 
 
 About Zes
 
 
 
 
 
 
 
 Since 2018,
 
 Zes
 
 aims to help electric vehicle users and speed up the electric vehicle revolution in Turkey with its intracity and intercity stations. Besides the fast-charging services offered at open public spaces, upon demand, station installation is also available for users&rsquo; homes and offices. Zes is new, clean, and fast energy of the roads, with more than 4.000 fast charging stations all over Turkey. Powered by 100% renewable energy.
 
 
 Our Global brand,
 
 Electrip
 
 excels in charging point operations and energy efficiency services as a fresh brand. Having two strong pillars on energy and infrastructure; Electrip aims to contribute for a better world in line with Sustainable Development Goals (SDG). Electrip is dedicated to the development of innovative solutions to meet the needs of the present and shape the future, continuously expanding its service solutions and refining its customer-centered approach.
 
 
 
 
 
 To work on software solutions for both Zes and Electrip brands, we are looking for an
 
 Senior Specialist | Software Technical Product Management
 
 located in
 
 Ankara.
 
 It is an opportunity to join a fast-growing and innovative business and be at the forefront of the growing EV market.
 
 
 
 
 
 
 
 What You'll Be Doing
 
 
 
 
 You will be responsible for the technical product management of our EV charging station management platform and mobile applications. You will be based in Ankara and will report to Manager of Software Technical Product Management Team in Technology and Digital Solutions Directorate.
 
 
 
 
 
 
 
 Your main responsibilities will include, but aren&rsquo;t limited to:
 
 
 
 
 
 
 <ul>
 <li>
 Understand technical needs, use cases, explore local/global markets and benchmark the best practices to deliver customer centric and &ldquo;needs based&rdquo; products and features,
 </li>
 <li>
 Work closely with product management teams, regional teams to understand local needs and seek for global best practices/use cases to define and manage the short and long-term product roadmap, review continuously to keep it up to date,
 </li>
 <li>
 Working with the technical team on the architecture and how all the parts come together on complex platforms,
 </li>
 <li>
 Prioritize product plans by working closely with technical product teams and 3rd party development teams (if needed) to define feasible product requirements/specifications,
 </li>
 <li>
 Monitor product performance, quality, customer feedback and technology advancements continuously to drive improvements and keep platform/products up to date,
 </li>
 <li>
 Educate and influence related internal teams to maximize product ownership and penetration.
 </li>
 <li>
 Providing insight into new technologies and recommendations of adoption opportunities.
 </li>
 <li>
 You'll be leaving your mark in this important field for a sustainable future.
 </li>
 </ul>
 
 
 
 
 
 
 Required Skills
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, engineering, or a related field (or equivalent experience).
 </li>
 <li>
 5+ years of detailed experience working with software product development as a product manager, business/technical analyst, project manager, product owner or similar,
 </li>
 <li>
 Experience in integrations between mobile &amp; web clients and back-end systems,
 </li>
 <li>
 Able to simply explain and translate complex technology concepts,
 </li>
 <li>
 Experience in working directly with related stakeholders to gather clear business requirements and compile user stories,
 </li>
 <li>
 Experience in defining and managing a clear and effective product roadmap strategy
 </li>
 <li>
 Responsible for the overall coordination, implementation, execution and control of digital projects,
 </li>
 <li>
 Ability to set KPI&rsquo;s and monitor, evaluate regularly to effectively manage products&rsquo; time to market,
 </li>
 <li>
 Being able to think analytically, practical and result-oriented,
 </li>
 <li>
 Strong ability to use data to make decisions,
 </li>
 <li>
 Strong problem-solving skills,
 </li>
 <li>
 Strong written, verbal communication skills &amp; inter-personal skills in English,
 </li>
 <li>
 Experience in software-as-a-service is a plus,
 </li>
 <li>
 Having knowledge about Agile/Scrum principles and documentation tools like Jira, Confluence, Azure DevOps is a plus,
 </li>
 <li>
 Experience in mobile software development (native/hybrid) is a plus,
 </li>
 <li>
 Understanding of EV charging infrastructure and electric mobility concepts is a plus.
 </li>
 </ul>
 
 
</div>

Software Technical Product Management Senior Specialist

<div>
 
 
 
 About Zes &amp; Electrip
 
 
 
 
 Since 2018,
 
 Zes
 
 aims to help electric vehicle users and speed up the electric vehicle revolution in Turkey with its intracity and intercity stations. Besides the fast-charging services offered at open public spaces, upon demand, station installation is also available for users&rsquo; homes and offices. Zes is new, clean, and fast energy of the roads, with more than 4.000 fast charging stations all over Turkey. Powered by 100% renewable energy.
 
 
 Our Global brand,
 
 Electrip
 
 excels in charging point operations and energy efficiency services as a fresh brand. Having two strong pillars on energy and infrastructure; Electrip aims to contribute for a better world in line with Sustainable Development Goals (SDG). Electrip is dedicated to the development of innovative solutions to meet the needs of the present and shape the future, continuously expanding its service solutions and refining its customer-centered approach.
 
 
 To work on software solutions for both Zes and Electrip brands, we are looking for a
 
 Software Technical Product Management Senior Specialist (Mobile Applications)
 
 located in Ankara. This is an exciting opportunity to be part of a fast-growing, innovative environment and play a leading role in the expanding electric vehicle (EV) market.
 
 
 
 
 
 
 
 What You'll Be Doing
 
 
 
 
 
 
 
 As the
 
 Software Technical Product Management Senior Specialist (Mobile Applications)
 
 , you will take ownership of our mobile application planning, and execution. You will be based in Ankara and will report to
 
 Software Technical Product Management Executive (Mobile Applications)
 
 in Technology and Digital Solutions Directorate.
 
 
 
 
 
 
 
 Your main responsibilities will include, but aren&rsquo;t limited to:
 
 
 
 <ul>
 <li>
 Lead the implementations of our EV charging station mobile applications.
 </li>
 <li>
 Work closely with product management teams, regional teams to understand local needs and seek for global best practices/use cases to define and manage the short and long-term product roadmap, review continuously to keep it up to date.
 </li>
 <li>
 Collaborate closely with technical teams and third-party developers to ensure technical requirements and architecture are clearly defined.
 </li>
 <li>
 Work with the project manager to define the mobile application project strategy and delivery schedule.
 </li>
 <li>
 Responsible for the overall coordination, implementation, execution and control of mobile apps.
 </li>
 <li>
 Plan, execute, and oversee User Acceptance Testing (UAT) to ensure product quality before release.
 </li>
 <li>
 Ensuring the project is executed on time and meets quality standards.
 </li>
 <li>
 Manage integrations between mobile applications (native) and backend systems.
 </li>
 <li>
 Analyze and prioritize product backlog.
 </li>
 <li>
 Prepare the necessary functional requirements and tasks for the project and regularly compare competitors.
 </li>
 <li>
 Coordinate and manage product development with internal departments and all stakeholders.
 </li>
 <li>
 Identify and manage project-related risks and estimate their potential impact.
 </li>
 </ul>
 
 
 
 
 
 
 Required Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field (or equivalent experience).
 </li>
 <li>
 4+ years of experience in software product development as a Product Owner, Business/Technical Analyst, Project Manager, Product Manager, or similar role.
 </li>
 <li>
 Proven track record in mobile application development projects (native or hybrid) and backend integrations
 </li>
 <li>
 Experienced or knowledge in mobile application development (Native (iOS, Android)) and optimizing mobile user experience (UX)
 </li>
 <li>
 Good understanding about backend, mobile technologies and technical integrations
 </li>
 <li>
 Used to working with IT Teams
 </li>
 <li>
 Deep knowledge of Agile, Scrum methodology, use case and user story
 </li>
 <li>
 Strong leadership skills, with the ability to work in cross-functional teams
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 <li>
 Strong ability to simplify and clearly communicate complex technical concepts.
 </li>
 <li>
 Hands-on experience gathering business requirements and collaborating with teams.
 </li>
 <li>
 Ability to set KPI&rsquo;s and monitor, evaluate regularly to effectively manage products&rsquo; time to market,
 </li>
 <li>
 Being able to think analytically, practical and result-oriented with strong problem-solving skills.
 </li>
 <li>
 Data-driven decision-making approach.
 </li>
 <li>
 Excellent written and verbal communication skills in English.
 </li>
 <li>
 Familiarity with Agile/Scrum principles and tools such as Jira, Confluence, or Azure DevOps.
 </li>
 </ul>
 
 
 
 
 
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience in
 
 EV charging, energy, or mobility sector
 
 .
 </li>
 <li>
 Knowledge of
 
 UX/UI best practices
 
 for mobile.
 </li>
 <li>
 Familiarity with
 
 Firebase, App Center, or similar analytics tools
 
 .
 </li>
 </ul>
 
 
</div>

Software Technical Product Management Senior Specialist (Mobile Apps)

Jotform

<div>
 
 
 ABOUT Jotform
 
 
 
 
 
 
 Jotform is a San Francisco-based SaaS company with more than 30 million users worldwide. We are thriving and growing, and we&rsquo;ve never needed outside funding. That&rsquo;s because we like keeping things agile, independent and fun. Jotform believes everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes &mdash; from small businesses to enterprises.
 
 
 
 
 
 Since our inception in 2006, our mission has been to help users create, manage and share online forms and receive responses in the easiest way possible.
 
 
 
 
 
 
 ABOUT THE ROLE
 
 
 
 
 
 
 Jotform is seeking a
 
 Product Manager
 
 in our Ankara office, located at a relaxed fun environment in Hacettepe Teknokent. We are looking for a leader who has an interest in solving challenging problems with performant and scalable solutions with a user-centric focus for a web service that serves more than 30 Million users.
 
 
 
 
 
 
 Here&rsquo;s what you will be doing:
 
 
 
 
 
 <ul>
 <li>
 Work with a cross-functional software development team
 </li>
 <li>
 Continuously analyze user feedback &amp; product usage metrics to identify missing features and important pain points
 </li>
 <li>
 Understand how and why users use a feature and define improvement points
 </li>
 <li>
 Research competitors about a feature
 </li>
 <li>
 Review, analyze, and evaluate user needs, competitive threats, trends and opportunities together with the Product Management
 </li>
 <li>
 Communicate with internal, external parties and international partners in the scope of ongoing projects
 </li>
 <li>
 Communicate with partners to identify integration and development details
 </li>
 <li>
 Identify and understand new and existing regulations, analyze risks and define any change requirements
 </li>
 <li>
 Explain solution details to the team and clarify ambiguities
 </li>
 <li>
 Oversee tasks to make sure that they are proceeding according to plan
 </li>
 <li>
 Report project status/progress to management
 </li>
 </ul>
 
 
 
 
 
 Education &amp; Work Experience &amp; Technical Requirements:
 
 
 
 
 
 <ul>
 <li>
 B.S. in a technical discipline or equivalent experience.
 </li>
 <li>
 Experience in software product development projects
 </li>
 <li>
 Identify UX issues and come up with solution proposals
 </li>
 <li>
 Be able to work with the engineers, designers and executives to clarify things, and make magic happen
 </li>
 <li>
 Superb communication skills: accurate, focused, and detailed
 </li>
 <li>
 Experience in generating simple and actionable items from complex ideas
 </li>
 <li>
 Ability to research all aspects of a specific topic: users, data&amp;statistics, competitors, best-practices and industry standards
 </li>
 <li>
 Excellent command of English
 </li>
 <li>
 Ability to work in a fast and dynamic environment with little guidance or supervision
 </li>
 <li>
 Ability to grasp new concepts quickly and efficiently
 </li>
 </ul>
 
 
 
 
 
 Jotform PERKS
 
 
 
 
 
 <ul>
 <li>
 High growth-paced environment with collaborative and unique team culture
 </li>
 <li>
 Generous market competitive total compensation package
 </li>
 <li>
 Health Insurance
 </li>
 <li>
 Professional Growth &amp; Career Opportunities: We support your personal and professional development with educational materials and expenses &amp; relevant conferences abroad to stay up to date with the latest industry trends &amp; online courses or coaching - and support you pursuing ones that you are passionate about!
 </li>
 <li>
 Challenging projects, regular feedback, healthy competition
 </li>
 <li>
 Fun &amp; Relax working environment: When we&rsquo;re in the office; music, jeans and t-shirts are the norm &amp; kitchens stocked with healthy &amp; tasty snacks &amp; drinks
 </li>
 </ul>
 
 
 
 
 
 OUR PROCESS
 
 
 
 
 
 
 We&rsquo;ll review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don&rsquo;t get a call, please don&rsquo;t be disappointed! We receive many applications for each role and have to prioritize who we speak to.
 
 
 
 
 
 
 Thank you for taking the time to apply for a position at Jotform!
 
 
 
 
 
 
 Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 
 
 
 https://www.jotform.com/job-applicant-privacy/
 
</div>

Product Manager

<div>Would you like to join the leading international intergovernmental organization? 
 
Allied Command Transformation (ACT) is NATO&rsquo;s leading agent for change: driving, facilitating, and advocating the continuous improvement of Alliance capabilities to maintain and enhance the military relevance and effectiveness of the Alliance.
We are looking for a passionate Full-stack engineer who will provide remote support to ACT&rsquo;s digital modernization initiatives, focusing on the design, development, testing, deployment, and sustainment of secure, containerized applications. The work will align with our client's Digital Transformation Implementation Strategy and Data Exploitation Implementation Plan, contributing to the Warfare Development Agenda through interoperable software solutions and APIs that integrate with existing platforms. Close collaboration with the stakeholders, including SHAPE, JWC, and JFTC, will ensure outputs meet our client's requirements while supporting agile delivery, continuous integration/continuous delivery (CI/CD), and cybersecurity standards. Developers must remain flexible and able to rapidly learn new technologies to advance the digital transformation goals. 
Responsibilities:<ul>
<li>
Build containerized application tools following the 12-Factor App methodology, Test Driven Development (TDD), and Extreme Programming (XP).</li>
<li>Develop products as part of a balanced agile team (Product Manager, Product Owner, UI/UX Designer, and Data Scientists as applicable).</li>
<li>Design and implement REST APIs and microservices architecture.</li>
<li>Develop full-stack solutions using modern JavaScript, Python, and/or Java frameworks.<ul>
<li>Perform front-end development (e.g., React, Angular).</li>
<li>Perform back-end development (e.g., Node.js, Django/Flask, SpringBoot).</li>
</ul></li><li>Conduct database design and programming (e.g., MySQL, PostgreSQL, MongoDB).</li>
<li>Deploy containerized applications using Docker, Kubernetes, or OpenShift.</li>
<li>Work in a collaborative, pair programming environment as needed.</li>
<li>Rapidly learn and apply new programming languages, frameworks, and tools.</li>
<li>Support the creation of sustainable DevSecOps pipelines and agile delivery practices.</li>
</ul>
We are happy to hear from you if you have: 
<ul>
<li>
Minimum 4 years of experience in full-stack development using JavaScript, Python, or Java.</li>
<li>Minimum 4 years of experience in front-end development (React, Angular, etc.) and/or back-end development (Node.js, Django/Flask, SpringBoot, etc.).</li>
<li>Minimum 4 years of experience in database design/programming (MySQL, PostgreSQL, etc.).</li>
<li>Experience in REST API design and development.</li>
<li>Experience with Test Driven Development (TDD).</li>
<li>Experience in Microservices Architecture.</li>
<li>Experience deploying containerized applications with Docker, Kubernetes, or OpenShift. 
</li>
<li>Experience working in collaborative, agile teams.</li>
<li>Experience delivering iterative releases in an Agile/DevSecOps environment.</li>
<li>Fluent English skills (verbal and written).</li>
<li>Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field (or equivalent professional experience)</li>
<li>Willingness to work in EST time zone</li>
</ul>
If you've read the description and feel this role is a great match, we'd love to hear from you! Click &quot;Apply for this job&quot; to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.</div>

Senior Full-stack engineer (EST timezone)

Nobel Biocare

<div>
 
 Job Description
 
 
 
 Job Description
 
 
 The Sales Support Specialist will play a critical role in providing technical and customer support for Nobel Biocare&rsquo;s dental implant solutions. This role will be responsible for assisting customers, sales representatives, and internal teams with product-related inquiries, troubleshooting issues, and ensuring a seamless experience for our clients. The ideal candidate has a strong technical background in dental implants and a customer-focused mindset to drive satisfaction and business success.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Technical &amp; Customer Support
 </li>
 <li>
 Serve as the primary point of contact for technical inquiries related to Nobel Biocare&rsquo;s dental implants.
 </li>
 <li>
 Provide expert guidance to customers and internal teams on product features, troubleshooting, and best practices.
 </li>
 <li>
 Assist medium to small customers who may not have direct access to a sales representative.
 </li>
 <li>
 Respond to inbound calls and emails to ensure prompt resolution of customer issues.
 </li>
 <li>
 Sales Team Support
 </li>
 <li>
 Work closely with Territory Managers and the Product Manager to provide technical expertise.
 </li>
 <li>
 Support sales representatives with product demonstrations and technical explanations for customer meetings.
 </li>
 <li>
 Keep the sales team informed on product updates and technical developments.
 </li>
 <li>
 Proactive Customer Engagement &amp; Issue Resolution
 </li>
 <li>
 Conduct proactive follow-ups with customers to address concerns and ensure optimal product use.
 </li>
 <li>
 Identify and resolve potential issues, such as product handling challenges or high failure rates, before they escalate.
 </li>
 <li>
 Ensure customer retention and satisfaction by delivering an outstanding support experience.
 </li>
 <li>
 Training &amp; Documentation
 </li>
 <li>
 Develop and deliver training sessions to internal teams and customers on Nobel Biocare products.
 </li>
 <li>
 Maintain detailed records of customer interactions, issues, and resolutions in the CRM system.
 </li>
 <li>
 Provide feedback to product development teams based on customer insights to enhance product quality.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 Experience &amp; Knowledge
 
 
 <ul>
 <li>
 2+ years of experience in technical support, sales support, or customer service in the dental or medical device industry.
 </li>
 <li>
 Strong knowledge of dental implant systems and related treatment procedures.
 </li>
 <li>
 Experience working cross-functionally with sales, product management, and customer service teams.
 </li>
 <li>
 Hands-on experience with CRM software and technical support tools.
 
 
 </li>
 </ul>
 Education &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Biomedical Engineering, Dentistry, or a related field preferred.
 </li>
 <li>
 Fluency in Turkish and English (both written and verbal).
 </li>
 <li>
 Excellent problem-solving and troubleshooting skills.
 </li>
 <li>
 Strong communication skills with the ability to explain technical concepts in a clear, customer-friendly manner.
 </li>
 <li>
 Ability to work independently while collaborating effectively with teams.
 
 
 </li>
 </ul>
 This job is based out of Ankara, Turkey.
 
 
 
 Operating Company
 
 
 
 Nobel Biocare
 
 
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>

Sales Support Specialist (Ankara,Turkey)

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