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product solutions manager

Vodafone

<div><div><div><div><h2 class="jobSectionHeader">Join Us</h2>
</div><div>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</div></div><div><div><h2 class="jobSectionHeader">
What you&rsquo;ll do</h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader">Who you are</h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader">Not a perfect fit?</h2>
</div><div>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</div></div><div><div><h2 class="jobSectionHeader">
What's in it for you</h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader">Who we are</h2>
</div><div>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.</div></div></div></div>

Product Solutions Manager

Nestlé

<div>Main Purpose of Job
Provide support on Maintenance and Improvement (M &amp; I) professional and technical in the Factory for operational activities and during participation in CAPEX projects; doing so in line with corporate guidelines, enforcing that all M&amp;I activities enhance business objectives, product quality and plant operation/performance, while ensuring that people health and safety, product safety are never compromised. 
Key Outputs<ul><li>
People Development. Maintain and deploy the corresponding Engineering core Competence of his/her expertise. Assist training and skills assessment</li><li>
M&amp;I. Enable high performance Operations, by providing assets' Maintenance according to the Nestl&eacute; Strategy, using TPM/PM as the multi-disciplined approach to maintain/improve fixed assets, and AMM to manage their life cycle</li><li>
Project Management. Support in Capital Investments projects in his Plant ensuring that the technical solution follows corporate and market standards and is delivered with the expected quality, being on time and in allocated budget. Responsibilities include: the preparation of the user and technical specifications, coordinating the requirements of the main users (production, quality, etc.), the follow up of the solution development, the pre-test, implementation and training of operators and maintenance crews. Must fully understand the technical details of the M&amp;I solutions in all projects.</li><li>
Compliance. Ensure Process &amp; Equipment safety for people, products and environment and that one exhibits an attitude of absolute intolerance for unsafe situations. Ensure that the Change Management is in place to appropriately manage modifications in the M&amp;I solutions. Ensure the application of the market and local M&amp;I related legislation.</li><li>
Product and Process Mastership: Plant engineers play a key role in the continuous improvement of our factories through mastering the process and product characteristics. Plant engineer must have a deep insight of the processes, and continuously strive for the improvement of quality, safety or efficiency while protecting the technological know how and competitive advantage.</li><li>
Operational Support: Participates in the implementation of engineering tools at site level (i.e. NSAT, NIMS, AMM, etc.). Ensures that all M&amp;I installations comply with market and corporate safety, health, environment, product safety and product quality standards. Participates in the M&amp;I activities in the factory.</li></ul> 
Key Experiences<ul><li>
Academic Experience: Mechanical/Electrical Engineering degree or equivalent</li><li>
Operational Experience: 3-5 years Maintenance and Improvement experience</li><li>
Personnel Supervision (of technical teams, contractors or other 3rd parties)</li><li>
Participation in the development of engineering projects as part of a multidisciplinary team (preferably including different products and technologies)</li><li>
Participation in the start-up of technical equipment(s) and/or production line(s)</li><li>
Self Management following defined KPIs/Objectives, and proactively tracking them</li><li>
Exposure to TPM, preventive maintenance planning and/or maintenance execution desired</li></ul></div>

Associate Manager, Maintenance Engineer

<div>Location: 6th of October Factory, Egypt
Bachelor of Engineering preferably in Mechanical or Electrical Engineering 
Position Summary:
Manage and / or perform the design, implementation and start-up phases of capital investment projects on the manufacturing site, within the defined scope of responsibility or specialization.
Ensure that the objectives of the investment project charter, design specifications and Nestl&eacute; standards are implemented and applied.
Enhance business objectives, product quality and plant operation/performance while ensuring that people health and safety, product safety, and environment are never compromised.
This Includes:<ul><li>Preparing designs, project controls and specifications, schedules, cost estimates, production, transportation, installation, testing and/or commissioning of new infrastructure, facilities, equipment, etc.</li><li>Monitoring progress and performance against the project management plans; taking action to resolve operational problems and minimize delays.</li><li>Identifying, developing, and gathering the resources necessary to ensure a successful project life cycle.</li><li>Provide support to preparing engineering standards, designs and work specifications, selecting materials, equipment, project staff, and external contractors.</li></ul> 
A DAY IN THE LIFE &hellip;<ul><li>
Before starting the project design phase:</li></ul>
Support the Project Engineering Manager in developing the investment project charter and ensure that it is strictly followed throughout the project.<ul><li>
During project design phase:</li></ul>
Execute the basic and detailed design of the project based on Nestl&eacute; Corporate Business Principles, Nestl&eacute; standards, local regulations, the defined User Requirements Specifications &quot;URS&quot; and the TPM characteristics of a unit operation (safety, quality, affordability, maintainability, operability and reliability). Ensure by design the workers, and operators, safety during both the construction and the ongoing operation of the plant.<ul><li>
During the project implementation phase:</li></ul>
Ensure that the engineering side of the project is implemented (e.g. buildings, equipment erections, piping, utilities, etc.) in accordance with the defined timing, cost and quality, the URS and the characteristics of a unit operation. And that all of the elements of the project (including technical people training, as needed) is performed in such a way that safety is always guaranteed on the whole project site and that a vertical start-up is assured.
Select and qualify contractors and coordinate their activities.
Ensure that Nestl&eacute; standards are applied.<ul><li>
During the start-up phase of the project:</li></ul>
Support the Operations and Start-Up Leader and their team to ensure a smooth transition to operations after the qualification and verification of the installation.
Contribute to and support the preparation and distributing the engineering project documentation, including the engineering part of the project final report and provide feedback to the Maintenance Prevention System.
Ensure proper project closing and H/O to the relevant stakeholders.<ul><li>
During the whole project life:</li></ul>
Promote development of environmental-friendly and sustainable solutions. 
ARE YOU A FIT?<ul><li>
Bachelor of Engineering preferably in Mechanical or Electrical Engineer</li><li>
3-5 years in capital investment projects development and implementation in food industry.</li><li>
Determination of methods to minimize the likelihood of injuries or damages to people and/or equipment (SH&amp;E).</li><li>
Factory operations (as required).</li><li>
FMCG Background</li><li>
Knowledge of the requirements for a good capex submission and the available tool based on available online trainings and workshops.</li></ul></div>

Associate Manager, Project Engineer

ElSewedy Engineering Industries SEI

<div>
 The R&amp;D Lighting Engineer, who we are looking for is responsible for researching, designing, developing, and testing lighting products and solutions. The role focuses on innovation, performance improvement, energy efficiency, and compliance with international standards to support the company&rsquo;s product development and market competitiveness.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Research and develop new lighting products and technologies (LED, smart lighting, controls, optics).
 </li>
 <li>
 Design and test lighting systems to meet performance, quality, and safety standards.
 </li>
 <li>
 Prepare technical specifications, drawings, and prototypes.
 </li>
 <li>
 Conduct photometric, thermal, electrical, and reliability testing.
 </li>
 <li>
 Analyze test results and implement design improvements.
 </li>
 <li>
 Collaborate with cross-functional teams (production, quality, procurement, marketing).
 </li>
 <li>
 Support product certification and documentation processes.
 </li>
 <li>
 Participate in cost reduction, value engineering, and continuous improvement initiatives.
 </li>
 <li>
 Stay updated on market trends, emerging technologies, and competitor products.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Electrical Engineering, Electronics Engineering, or a related field.
 </li>
 <li>
 3&ndash;5 years of experience as R&amp;D Engineer in lighting sector.
 </li>
 <li>
 Proven experience in lighting R&amp;D or product development.
 </li>
 <li>
 Strong knowledge of LED lighting, drivers, optics, and thermal management.
 </li>
 <li>
 Experience with design and simulation tools.
 </li>
 <li>
 Familiarity with lighting standards and testing methods.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Social, Life and Medical Insurance.
 </li>
 <li>
 Transportation is provided.
 </li>
 </ul>
</div>

R&D Engineer

Axios International

<div>Position: Customer Care Coordinator 


Position Purpose 


The Customer Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. 


The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient&rsquo;s experience convenient and compliant. 


At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve. 
Duties and Responsibilities 

<ul>
<li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li>
<li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li>
<li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li>
<li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li>
<li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li>
<li>Ensure patients receive their medications efficiently and without delay.</li>
<li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li>
<li>Maintain and update electronic records related to patient data and quality assurance.</li>
<li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li>
<li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li>
<li>Perform administrative duties related to program operations and general office support.</li>
<li>Utilize Axios&rsquo; Patient Management System (PMS) exclusively for all program activities.</li>
<li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li>
<li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li>
<li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li>
<li>Support governance and operational monitoring activities across all Axios programs.</li>
<li>Perform additional duties as assigned by your line manager</li></ul> 


 Relationships 

<ul>
<li>Work closely with the Line Manager and the assigned program team.</li>
<li>Work with the related divisions of Axios.</li>
<li>Maintain ongoing and frequent communication with Axios staff.</li>
<li>External Partners.</li></ul> 


Competencies 

<ul>
<li>Application of job knowledge.</li>
<li>Concern for order and quality.</li>
<li>Adaptability and flexibility.</li></ul> 


Educational Background and Experience 

<ul>
<li>A Degree or Diploma in any medical background or social work is ideal</li>
<li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li>
<li>Experience in data monitoring and management is an advantage, though not required.</li>
<li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li>
<li>Experience in customer service management</li></ul> 


Job Circumstances 
<ul>
<li> 
The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.</li>
<li>Flexibility in ability to travel as well as working hours is essential.</li></ul></div>

Customer Care Coordinator (Egypt)

MC Ledger

<div>Company Description 
Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At mazeed, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing invoices promptly, and making informed decisions. We're the trusted extension of their team, their Finance &amp; Accounting Department.
Our core values of Integrity, People Growth, Customer Centric, Global Mindset, Innovation, and Adaptability are the foundation upon which we've built our success. We're not just looking for someone who can fill a role, but someone who can align with these values, adding their unique perspective to our team. 
Job Description 
Responsibilities:
Team Leadership &amp; Supervision<ul><li>
Supervise, coach, and support the Customer Success team in managing active customers.</li><li>
Conduct regular one-on-one meetings, performance reviews, and coaching sessions.</li><li>
Ensure consistent execution of engagement plans, renewals processes, and service standards.</li><li>
Support team capacity planning, prioritization, and development.</li></ul>
Customer Relationship Management &amp; Retention<ul><li>
Own the ongoing success and satisfaction of customers and onboarding in the Financial Services and SaaS products</li><li>
Ensure proactive customer engagement, health checks, and value delivery.</li><li>
Identify risk accounts early and lead retention and recovery plans.</li><li>
Handle customer escalations and high-impact relationships when needed.</li></ul>
Renewals Management &amp; Revenue Protection<ul><li>
Oversee and drive the end-to-end customer renewal process.</li><li>
Provide regular performance and renewal forecasts to management.</li><li>
Ensure timely renewal outreach, follow-ups, and contract discussions.</li><li>
Collaborate with Sales and Finance on pricing, contracts, and payment follow ups.</li></ul>
Performance Monitoring, Reporting &amp; KPI<ul><li>
Track and analyze customer success metrics such as NPS score, retention, churn, and renewal rates.</li><li>
Ensure accurate CRM records for customer activities and account health.</li><li>
Use insights to improve customer engagement and their outcomes.</li></ul>
Cross-Functional Collaboration<ul><li>
Collaborate closely with product, operations, and support teams to ensure seamless execution and alignment on client needs.</li><li>
Join the commercial team to identify client needs and deliver tailored product demos based on the industry and business model.</li></ul>
Product Adoption &amp; Engagement
Monitor and drive the adoption of the product among customers, analyze usage data, provide insights, and suggest strategies to improve engagement and value realization.
Upselling &amp; Cross-Selling 
Identify opportunities within existing accounts to expand product usage or sell additional solutions, in alignment with customer needs and business goals. 
Qualifications<ul><li> 
4-to-6-year Experience Customer facing role</li><li>
Proven ability to manage customer relationships, drive product adoption, and ensure satisfaction.</li><li>
Hands-on experience managing subscription renewals, upsells, or retention initiatives.</li><li>
Track record of meeting or exceeding renewal or retention of KPIs.</li><li>
Upselling and Cross selling experience</li><li>
Experience supervising, mentoring, or coaching a small team (1&ndash;6 members preferred).</li><li>
Ability to set goals, provide guidance, and monitor performance.</li><li>
Experience in SaaS, technology, or software solutions and Services is highly preferred.</li><li>
Familiarity with CRM tools (HubSpot, Salesforce, or similar) and data-driven customer management.</li></ul><ul><li>
Experience analyzing customer data, usage metrics, and health scores to identify risks and opportunities.</li><li>
C1 or above in English level</li><li>
Familiarity with ERP platforms (e.g., Odoo, SAP, Oracle, or Microsoft Dynamics) is a plus</li><li>
Understanding of financial reporting, data analysis, and ERP workflows.</li><li>
Proficient in Excel and Power Point</li><li>
Basic understanding of data migration processes and ERP configuration steps is a plus</li></ul> 
Additional Information 
If you're excited to embark on this journey with us, to be part of an innovative team that's changing the game for small businesses, we encourage you to apply. At mazeed, we don't just hire employees; we welcome team members who share our values and vision. Join us in making a real impact on the financial well-being of small enterprises while advancing your own career. Your success is our success, and together, we'll reach new heights in the world of finance and accounting.
Join our mazeed Family and enjoy a comprehensive benefits package that includes competitive compensation, comprehensive health coverage, professional development opportunities, work-life balance initiatives, an inclusive company culture, and performance bonuses and incentives. We prioritize the well-being and growth of our employees and strive to create a supportive and rewarding work environment.</div>

Customer Success Team Lead

Sahl

<div>job Overview
At Sahl, we build products people rely on daily for essential financial tasks. Our foundation is trust, and that trust depends on strong, well-designed governance. We&rsquo;re looking for a GRC Specialist/Manager who can build practical frameworks, streamline compliance, and empower teams to move faster with confidence. This role is all about enabling the business, not slowing it down. 
Responsibilities<ul><li>
Develop, update, and maintain internal policies, security standards, and governance frameworks, ensuring they are practical, lightweight, and aligned with engineering, product, and operational workflows.</li><li>
Own and manage the compliance roadmap (ISO 27001, PCI-DSS, GDPR, and local regulations) and coordinate with cross-functional teams to prepare for internal and external audits, ensuring smooth execution.</li><li>
Conduct end-to-end risk assessments across technology, product, business operations, and vendor relationships, assigning clear risk owners, defining mitigation strategies, and tracking progress.</li><li>
Oversee incident response processes and ensure proper governance around security events, supporting teams in improving process maturity without adding unnecessary operational friction.</li><li>
Drive security and compliance awareness across the company, transforming requirements into intuitive practices and adoptable habits rather than rigid checklists.</li><li>
Qualifications:</li></ul><ul><li>
Experience in GRC, preferably within fintech, financial services, or other highly regulated industries.</li><li>
Strong understanding of security frameworks, compliance standards, and risk management methodologies.</li><li>
Ability to translate complex compliance requirements into simple, actionable guidance.</li><li>
Excellent communication and stakeholder-management skills across technical and non-technical teams.</li><li>
Calm, structured mentality when navigating ambiguity, pressure, or urgent issues.</li><li>
An enablement-first mindset focused on helping teams move faster with predictable controls.</li></ul></div>

GRC Specialist / Manager

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