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professional services specialist

Fresha

<p>Reporting into Team Lead, Professional Services, Europe &amp; GCC and working closely with our Business Development and Account Management Teams, you will be accountable for ensuring a quality efficient build for all our Partners coming onto the Fresha Ecosystem through Inbound &amp; Outbound channels.</p><p>This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.</p><p>To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office five days per week.</p><p><strong>For this particular role we require Fluent Arabic reading, speaking and writing proficiency.</strong></p><div><div> KPIs <ul> <ul> <li><strong>Onboarding Lead time</strong> - average of 7 business days per Professional Services Specialist</li> </ul> </ul> </div></div><div> Partner Onboarding <ul> <ul> <li>Understand our partners business requirements, and confidently communicate the Fresha Onboarding approach and project plan</li> <li>Be able to clearly articulate the Fresha Ecosystem including Fresha Pay Online, our Booking Software &amp; the Marketplace in order to provide solutions into the Partners  business requirements</li> <li>Lead the Partner on the onboarding journey, managing expectations, risks and ultimately accurate go live dates</li> <li>Demonstrate strong attention to detail to ensure quality Fresha profiles are built for all our Partners with particular focus on activating all our payment features</li> <li>Assist our partners in representing themselves in the best possible manner on our platform</li> </ul> </ul> </div><div> Marketplace <ul> <ul> <li>Provide continuous quality assurance on the Marketplace to ensure this looks good at all time</li> <li>Provide sufficient guidance and documentation to ensure a seamless handover experience for the partner to Partner Success or Customer Experience teams</li> </ul> </ul> </div><div> Additional Ad-Hoc <ul> <ul> <li>Comfortable presenting information, and open to feedback</li> <li>Cover other team members Partner projects to ensure we win as a team</li> <li>Ensure efficient and accurate use of Hubspot to accurately reflect the progress of each Partner in the Onboarding pipeline whilst also tracking all activity and correspondence</li> <li>Proactively search for new features, processes &amp; opportunities that may optimize our own internal processes, improve Partner experience and drive conversions</li> <li><em>This list is not exhaustive and there may be other activities you are required to deliver.</em></li> </ul> </ul> </div>

Professional Services Specialist

<div><div><b>About Fresha</b></div><div></div><div><br>
Fresha is the leading marketplace platform for beauty &amp; wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.</div><div></div><div><br>
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div><div></div><div><br>
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div><div></div><div><br>
Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div><div></div><div><br>
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google</div><div></div><div><br>
Given our exciting and progressive growth plans, we are looking for an exceptional Professional Services Specialist to come and join our global business.</div><div></div><div><br>
Reporting into Team Lead, Professional Services, Europe &amp; GCC and working closely with our Business Development and Account Management Teams, you will be accountable for ensuring a quality efficient build for all our Partners coming onto the Fresha Ecosystem through Inbound &amp; Outbound channels.</div><div></div><div><br>
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.</div><div></div><div><br>
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office five days per week.<br>
</div><div></div><br>
<ul><li><b>For this particular role we require Fluent Arabic reading, speaking and writing proficiency.
</b></li></ul><h3 class="jobSectionHeader"><b>KPIs</b></h3><ul><li><b>
Onboarding Lead time</b> - average of 7 business days per Professional Services Specialist</li></ul><h3 class="jobSectionHeader"><b>
Partner Onboarding</b></h3><ul><li>
Understand our partners business requirements, and confidently communicate the Fresha Onboarding approach and project plan</li><li>
Be able to clearly articulate the Fresha Ecosystem including Fresha Pay Online, our Booking Software &amp; the Marketplace in order to provide solutions into the Partners&rsquo; business requirements</li><li>
Lead the Partner on the onboarding journey, managing expectations, risks and ultimately accurate go live dates</li><li>
Demonstrate strong attention to detail to ensure quality Fresha profiles are built for all our Partners with particular focus on activating all our payment features</li><li>
Assist our partners in representing themselves in the best possible manner on our platform</li></ul><h3 class="jobSectionHeader"><b>
Marketplace</b></h3><ul><li>
Provide continuous quality assurance on the Marketplace to ensure this looks good at all time</li><li>
Provide sufficient guidance and documentation to ensure a seamless handover experience for the partner to Partner Success or Customer Experience teams</li></ul><h3 class="jobSectionHeader"><b>
Additional Ad-Hoc</b></h3><ul><li>
Comfortable presenting information, and open to feedback</li><li>
Cover other team members Partner projects to ensure we win as a team</li><li>
Ensure efficient and accurate use of Hubspot to accurately reflect the progress of each Partner in the Onboarding pipeline whilst also tracking all activity and correspondence</li><li>
Proactively search for new features, processes &amp; opportunities that may optimize our own internal processes, improve Partner experience and drive conversions</li></ul><div></div><ul><li><i><br>
This list is not exhaustive and there may be other activities you are required to deliver.</i></li></ul><h3 class="jobSectionHeader"><b>
Skills, experience &amp; qualifications required</b></h3><ul><li>
Commercially minded, understanding critical needs of Partners onboarding</li><li>
Managing expectations of Partner right from the start</li><li>
Exceptionally high organizational and time management skillsExcellent oral and written communication skills</li><li>
Proficient in Excel and data cleaning an asset</li><li>
Project coordination experience or certification highly desired</li><li>
Experience working in the Beauty &amp; Wellness sector or previous start-up/scale-up tech company environment an asset</li><li>
Ability to identify problems and opportunities as well as offer or implement actions and solutions</li><li>
Strong analytical and troubleshooting skills</li><li>
An ability to influence others through effective communication and negotiations</li><li>
Flexible and comfortable working in a fast-paced and changing environment</li><li>
Creative thinking and problem-solving mindset</li><li>
Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards</li><li>
Team player - must be happy to &lsquo;roll sleeves up&rsquo; and assist the team whenever required</li><li>
Self-starter and highly proactive approach</li><li>
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</li></ul><h3 class="jobSectionHeader"><b>
Interview Process</b></h3><ul><li><b>
Screen Call </b>- Video-call with a member from the Talent Team (30m)</li><li><b>
Skills &amp; Experience </b>- Video-call with PSS Hiring Team (30m)</li><li><b>
Technical Ability &amp; Cultural Assessment </b>- In-person with PSS Team Lead, Europe &amp; GCC and GCC GM
</li><li><i>We aim to finalise the entire interview process and deliver feedback within </i><b><i>4 weeks</i></b><i>.</i></li></ul><br>
<div></div><ul><li>
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.</li></ul><div><b>
Inclusive workforce<br>
</b></div><div></div><br>
<div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div><div></div><div><br>
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div><div></div><div><br>
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div><div></div><div><br>
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div></div>

Professional Services Specialist (Dubai)

CNS Middle East

<div><b>Company Description</b><p><br>
CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.<br>
Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.<br>
A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.</p><b><br>
Job Description</b><p><br>
The Professional Services Engineer will be responsible for close collaboration with clients, vendors, and internal teams to implement, support, and optimize banking technology solutions across multiple platforms. The ideal candidate will be proactive, detail-oriented, and able to handle complex technical challenges while delivering high-quality customer service.</p><p><b>
DUTIES &amp; RESPONSIBILITIES</b></p><ul><li>
Install, configure, customize, and troubleshoot banking applications, including:<ul><li>
VCP LITE NDC-DDC</li><li>
VCP KIOSK NDC-DDC</li><li>
Probase, Procashin, Prochequein, Protopas WEBEXT, Prorkl</li><li>
Vynamic View and Vynamic Security</li></ul></li><li>
Support Proof of Concept (POC) for new products, User Acceptance Testing (UAT), and EMV ADVT/MTIP certifications.</li><li>
Plan, schedule, monitor, and manage projects to ensure successful business solution implementation.</li><li>
Conduct root-cause analysis on escalated issues and provide permanent resolutions.</li><li>
Research and contribute to technical proposals and solution documentation.</li><li>
Maintain and administer tools required for deployment and support of solutions.</li><li>
Respond to customer inquiries through multiple channels and resolve issues within SLA timelines.</li><li>
Collaborate with vendor support teams for software updates, patches, and issue resolution.</li><li>
Provide guidance and mentorship to junior engineers during project execution and troubleshooting.</li></ul><br>
<b>
Qualifications</b><p><b><br>
Education</b></p><ul><li>
Bachelor&rsquo;s degree in computer science, Computer Engineering, or Information Technology.</li></ul><p><b>
Experience</b></p><ul><li>
3&ndash;4 years of experience in the banking or BFSI technology domain.</li></ul><p></p><b><br>
Additional Information</b><p><b><br>
Core Technical Skills</b></p><ul><li>
VCP LITE / KIOSK NDC-DDC, Probase, Procashin, Prochequein, Protopas WEBEXT, Prorkl</li><li>
Vynamic View, Vynamic Security</li></ul><p></p><p><b><br>
Professional Services Engineering Practices</b></p><ul><li>
Strong understanding of banking applications, ATMs, and self-service terminals.</li><li>
Experience with software deployment, configuration, and maintenance.</li><li>
Familiarity with regulatory standards and compliance in banking technology (EMV, MTIP, ADVT).</li><li>
Excellent teamwork and interpersonal skills.</li></ul><p><b>
Soft Skills</b></p><ul><li>
Strong troubleshooting, analytical, and problem-solving abilities.</li><li>
Effective verbal, written, and listening communication skills in English.</li><li>
Ability to quickly learn and adapt to new technologies.</li><li>
Proactive, organized, and able to manage multiple priorities in a fast-paced environment</li></ul><p></p><p><i><br>
Compliance with policies and procedures based on the ISO standards adopted by CNS.</i></p></div>

Professional Services Engineer

DAR AL BURAQ DELIVERY SERVICES LLC

<p><b>Job Title: </b>Operations Specialist cum IT Specialist</p><p><b>Employment Type:</b> Full-Time<br/><b>Department:</b> Operations &amp; IT<br/><b>Reports To:</b> Operations Manager / IT Lead</p><p><b>About Us</b></p><p>Dar Al Buraq Delivery Services LLC is a dynamic and fast-growing organization committed to operational excellence and digital innovation. We believe in empowering our teams with the tools and autonomy to drive meaningful impact across departments. If you're a versatile problem-solver who thrives at the intersection of business operations and technology, we want to hear from you!</p><p><b>Role Overview</b></p><p>We&rsquo;re seeking a highly organized and tech-savvy professional to join our team as an <b>Operations Specialist cum IT Specialist</b>. This hybrid role is ideal for someone who can streamline business processes while managing IT systems and support. You&rsquo;ll play a key role in optimizing workflows, supporting cross-functional teams, and ensuring our digital infrastructure runs smoothly.</p><p><b>Key Responsibilities</b></p><p><b>Operations</b></p><ul><li>Monitor and improve day-to-day business processes across departments</li><li>Assist in logistics, procurement, customer/vendor coordination, and inventory management</li><li>Prepare reports, dashboards, and documentation for operational efficiency</li><li>Support compliance, audits, and internal controls</li><li>Collaborate with finance and HR teams to ensure smooth administrative operations</li></ul><p><b>IT Support</b></p><ul><li>Provide first-level technical support for hardware, software, and network issues</li><li>Manage user accounts, access controls, and system configurations</li><li>Maintain and troubleshoot office IT infrastructure (printers, routers, workstations)</li><li>Coordinate with external IT vendors and service providers</li><li>Assist in implementing and maintaining ERP systems, cloud tools, and cybersecurity protocols</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Information Technology, or related field</li><li>2+ years of experience in operations, IT support, or a hybrid role</li><li>Strong understanding of business workflows and IT systems</li><li>Proficiency in Microsoft Office Suite, Google Workspace, and basic networking</li><li>Experience with ERP systems (e.g., SAP, Oracle, ERPNext) is a plus</li><li>Excellent communication, problem-solving, and multitasking skills</li><li>Ability to work independently and manage cross-functional priorities</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and performance bonuses</li><li>Professional development and training opportunities</li><li>A collaborative and inclusive work culture</li><li>Health insurance and wellness benefits</li></ul><p><b>How to Apply</b></p><p>Apply through Indeed and share your resume and a brief cover letter. We look forward to learning how you can contribute to our mission!</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Experience:</p><ul><li>Operations Specialist: 2 years (Required)</li><li>IT specialist: 1 year (Required)</li></ul><p>Language:</p><ul><li>Urdu/ Hindi (Required)</li></ul>

Operation Specialist cum IT Specialist

SCHOLARIX GLOBAL CONSULTANT

<p><b>Odoo Telesales Specialist / Call Center Agent</b></p><p>Department: Sales &amp; Customer Relations</p><p>Employment Type: Full-Time | On-Site</p><p>Reports To: Sales Manager</p><p>Salary: 2,500 + 5-7% Gross Commission</p><p>ABOUT THE ROLE</p><p>We're looking for an energetic Telesales Specialist to join our sales team. You'll make outbound calls to prospective clients, consult on Odoo-based solutions, and drive sales through effective communication. If you're confident, articulate, and enjoy helping businesses find the right technology solutions, this role is for you.</p><p>*Sales &amp; Consulting*</p><p>- Make outbound calls to introduce and promote Odoo products and services</p><p>- Understand client needs and recommend appropriate solutions</p><p>- Deliver product presentations and follow up with leads consistently</p><p>- Meet and exceed monthly sales targets</p><p>*Customer Management*</p><p>- Build positive relationships through professional communication</p><p>- Record all interactions and sales activities in the CRM system</p><p>- Address client inquiries and objections with confidence</p><p>- Provide follow-up support to ensure customer satisfaction</p><p><b>HOW TO APPLY</b></p><p>Submit your CV to: <b>info@scholarixglobal.com</b></p><p>Or apply directly at: <i><b>**https://scholarixglobal.com/jobs/apply/telesales-specialist-call-center-agent-2**</b></i></p><p>We're committed to creating a diverse and inclusive workplace. All qualified applicants will receive equal consideration for employment.</p><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED2,500.00 per month</p>

Odoo Telesales Specialist

Spa Staff.com

Overview <p>Full Time Spa Consultant for a Hair Salon in UAE - United Arab Emirates. Join to apply for this role at Spa </p> Responsibilities <ul><li>Provide spa services including nail care (Gelish and nail extensions), facial treatments, and eyelash extensions.</li><li>Maintain professional standards and deliver high-quality client service; be professional and motivated.</li></ul> Qualifications <ul><li>Essential Qualifications: Degree</li><li>Required Skills: Nail Specialist</li><li>Minimum experience required: under 1 year</li><li>Experience with gelish nails, nail extensions, facial treatments, and eyelash extensions is preferred</li></ul> Details <ul><li>Location: Dubai, United Arab Emirates</li><li>Salary: Negotiable based on skills and experience</li><li>Start date: Open Ended</li><li>Seniority level: Entry level</li><li>Employment type: Full-time</li><li>Job function: Other</li><li>Industries: Wellness and Fitness Services</li><li>You must be permitted to work in the United Arab Emirates.</li></ul>

Full Time Spa Consultant for a Hair Salon in UAE - United Arab Emirates .

Robinson & Co (Singapore) Pte Ltd

A leading healthcare provider in UAE is seeking a Specialist in Obstetrics & Gynaecology who is fluent in Arabic and passionate about patient care. You will provide expert care in antenatal, intrapartum, and postnatal services, work in a collaborative environment, and contribute to innovative healthcare solutions. This role offers a flexible work schedule, a competitive salary, and opportunities for professional growth.

Arabic-Speaking OB-GYN Specialist in Dubai DHA-Licensed

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