account manager

program manager

Hilton

<div>Assistant Food and Beverage Manager
An Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. 
 
 
What will I be doing? 
As an Assistant Food and Beverage Manager, you will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. An Assistant Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Oversee operations of Food and Beverage outlets</li>
<li>Maintain exceptional levels of customer service</li>
<li>Recruit, manage, train, and develop the team</li>
<li>Assist with annual and mid-year appraisals with team members under your responsibility</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Work within budgeted guidelines</li>
<li>Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Develop menus with other members of Food and Beverage team</li>
<li>Accountable for monthly stock takes</li>
<li>Incentivise team members to maximize sales and revenue</li>
<li>Deputise for the Food and Beverage manager in their absence</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li></ul>
What are we looking for? 
An Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous Food and Beverage Management or Supervisory experience</li>
<li>Knowledge of Financial Systems</li>
<li>Flexibility to respond to a range of work situations</li>
<li>Committed to delivering high levels of customer service</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Excellent grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Willingness to develop team members and self</li>
<li>Degree in Relevant Area</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Food and Beverage Manager

Concentrix

<div>Job Title:
B2B - Sr. Specialist, Account Manager
Job Description
The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul>Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

B2B - Sr. Specialist, Account Manager

Accor

<div>
 
 Job Description
 
 
 
 We are seeking a dynamic and customer-oriented Assistant Manager Guest Service to join our team in Coimbatore, India. In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Service Manager in overseeing the daily operations of our hotel's front-of-house services.
 
 
 <ul>
 <li>
 Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests
 </li>
 <li>
 Assist in optimizing hotel occupancy and room rates to maximize revenue
 </li>
 <li>
 Handle guest complaints professionally and effectively, ensuring prompt resolution
 </li>
 <li>
 Support the Guest Service Manager in operating a highly proficient and productive guest services department
 </li>
 <li>
 Conduct and assist in training programs for the Guest Service team
 </li>
 <li>
 Collaborate with other departments to ensure seamless guest experiences
 </li>
 <li>
 Implement and maintain standard operating procedures for the guest service department
 </li>
 <li>
 Monitor and improve systems and procedures to enhance operational efficiency
 </li>
 <li>
 Assist in managing reservations and coordinating with housekeeping for room readiness
 </li>
 <li>
 Contribute to sales efforts by promoting hotel services and special offers
 </li>
 <li>
 Ensure compliance with health and safety regulations
 </li>
 <li>
 Participate in departmental meetings and continuous improvement initiatives
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Teritary education in any discipline and hotel related experience
 </li>
 <li>
 Minimum 2 years experience in supervisory position in the service industry
 </li>
 <li>
 English with knowledge of second language preferred
 </li>
 <li>
 Knowledge of Opera system and other related sub-systems interfaced to the PABX and/or the hotel&rsquo;s computer system
 </li>
 <li>
 Knowledge of operations of Bell, Concierge &amp; Valet operations
 </li>
 <li>
 Knowledge of processes and procedures of delivery systems. Currently SSM/RSM
 </li>
 <li>
 Communication skills for all levels of colleagues/guests, confident, clear English
 </li>
 <li>
 Interpersonal skills to deal with guests and colleague issues
 </li>
 <li>
 Posses leadership qualities
 </li>
 <li>
 Leads to constantly improve the guest service experience
 </li>
 <li>
 Willingness to embrace changes and new technology
 </li>
 <li>
 A team player, guest focused and service oriented attitude
 </li>
 </ul>
</div>

Assistant Guest relation Manager

<div>Job Description 
We are seeking a dynamic and customer-oriented Assistant Manager Guest Service to join our team in Coimbatore, India. In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Service Manager in overseeing the daily operations of our hotel's front-of-house services.<ul><li>
Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests</li><li>
Assist in optimizing hotel occupancy and room rates to maximize revenue</li><li>
Handle guest complaints professionally and effectively, ensuring prompt resolution</li><li>
Support the Guest Service Manager in operating a highly proficient and productive guest services department</li><li>
Conduct and assist in training programs for the Guest Service team</li><li>
Collaborate with other departments to ensure seamless guest experiences</li><li>
Implement and maintain standard operating procedures for the guest service department</li><li>
Monitor and improve systems and procedures to enhance operational efficiency</li><li>
Assist in managing reservations and coordinating with housekeeping for room readiness</li><li>
Contribute to sales efforts by promoting hotel services and special offers</li><li>
Ensure compliance with health and safety regulations</li><li>
Participate in departmental meetings and continuous improvement initiatives</li></ul> 

Qualifications 
<ul><li>
Teritary education in any discipline and hotel related experience</li><li>
Minimum 2 years experience in supervisory position in the service industry</li><li>
English with knowledge of second language preferred</li><li>
Knowledge of Opera system and other related sub-systems interfaced to the PABX and/or the hotel&rsquo;s computer system</li><li>
Knowledge of operations of Bell, Concierge &amp; Valet operations</li><li>
Knowledge of processes and procedures of delivery systems. Currently SSM/RSM</li><li>
Communication skills for all levels of colleagues/guests, confident, clear English</li><li>
Interpersonal skills to deal with guests and colleague issues</li><li>
Posses leadership qualities</li><li>
Leads to constantly improve the guest service experience</li><li>
Willingness to embrace changes and new technology</li><li>
A team player, guest focused and service oriented attitude</li></ul></div>

<div>Sales Manager (Based in Cairo)
A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. 
 
 
What will I be doing? 
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Analysis local market trends and competitor activity to identify business leads</li>
<li>Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams</li>
<li>Negotiate room rates/packages with corporate clients</li>
<li>Develop and implement creative local marketing channels, including social media channels</li>
<li>Prepare company contracts for the hotel in accordance with current business and pricing conditions</li>
<li>Work within current business strategies and recognising potential opportunities</li>
<li>Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs</li>
<li>Attend Sales events, as required</li>
<li>Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads</li>
<li>Answer customer queries in a prompt and professional manner</li>
<li>Manage staff performance in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Sales team</li></ul>
What are we looking for? 
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure and under own initiative</li>
<li>Experience in a sales role with a proven track record to close a sale</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of local market</li>
<li>Knowledge of hospitality</li>
<li>Passion for sales and for achieving targets and objectives</li>
<li>Degree-level qualification in a relevant field</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Sales Manager (Based in Cairo)

AFPSC

<ul><li>Executive CLINIC Manager</li><li>
Part time evening job (4 hours daily), Thursday and Friday Off.</li><li>
Age: 21-27</li><li>
Good command of English, computer, IT, and PR.</li><li>
Artistic mindset preferred.</li></ul>

Executive Manager

Marine Company

Job DescriptionPosition: Accounting &amp; Tax ManagerDepartment: FinanceLocation: EgyptIndustry: Marine / Shipping / Offshore ServicesJob SummaryThe Accounting &amp; Tax Manager is responsible for overseeing the company&rsquo;s accounting operations, financial reporting, tax compliance, and regulatory obligations in Egypt. The role ensures accurate financial records, compliance with Egyptian tax laws, and effective financial control within marine operations including vessels, port services, logistics, and marine projects.Key ResponsibilitiesAccounting &amp; Financial ManagementManage and supervise daily accounting operations including accounts payable, accounts receivable, general ledger, and payroll.Ensure accurate and timely monthly, quarterly, and annual financial reporting.Prepare financial statements in accordance with Egyptian Accounting Standards (EAS).Maintain proper accounting controls and ensure compliance with company financial policies.Oversee vessel cost accounting, project costing, and operational expenses related to marine activities.Monitor cash flow, bank reconciliations, and working capital requirements.Coordinate with external auditors during annual audits.Tax ManagementEnsure compliance with Egyptian tax laws and regulations including:Corporate Income TaxValue Added Tax (VAT)Withholding TaxPayroll TaxesPrepare and review all tax returns and filings accurately and on time.Manage tax planning and optimization strategies within legal frameworks.Handle tax inspections, disputes, and correspondence with Egyptian Tax Authority.Monitor changes in tax legislation and assess impact on company operations.Financial Controls &amp; ComplianceImplement and maintain internal financial controls and procedures.Ensure compliance with local financial regulations and statutory requirements.Support the implementation of ERP systems and accounting software.Maintain documentation for regulatory and audit purposes.Budgeting &amp; Financial PlanningLead the preparation of annual budgets and financial forecasts.Analyze financial performance and provide variance analysis.Support management with financial insights and cost control measures.Team ManagementSupervise and mentor accounting staff.Assign tasks, review work, and ensure adherence to accounting standards.Provide training and support for professional development.QualificationsBachelor&rsquo;s degree in Accounting, Finance, or related field.Professional certification preferred (e.g., CPA, CMA, ACCA, or Egyptian Tax Diploma).8&ndash;12 years of experience in accounting and taxation.Minimum 3&ndash;5 years in a managerial role.Technical SkillsStrong knowledge of Egyptian Accounting Standards and Tax Laws.Experience with ERP systems (SAP, Oracle, Odoo, or similar). preferredAdvanced proficiency in Microsoft Excel and financial reporting tools.Key CompetenciesStrong analytical and financial management skillsAttention to detail and accuracyLeadership and team management abilitiesAbility to work under deadlines and regulatory pressureExcellent communication and stakeholder management skillsWorking ConditionsFull-time positionJob Type: Full-timeWork Location: In person

Accounting/ Financial manager

Explore 15+ Program manager in Alexandria this March. Find roles across top companies and apply now to boost your career.

15 program manager jobs In Alexandria

Assistant Food and Beverage Manager

B2B - Sr. Specialist, Account Manager

Assistant Guest relation Manager

Assistant Guest relation Manager

Sales Manager (Based in Cairo)

Executive Manager

Accounting/ Financial manager