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program manager

Komatsu

<p></p><div><div><div><div><div><div>Program Manager
</div></div></div></div><div><div><div><div>Posting Start Date: 3/3/26
</div></div></div></div><div><div><div><div>Job Location (Short): Chicago, Illinois, USA, 60631
</div></div></div></div><div><div><div><div>Requisition ID: 35234
</div></div></div></div><div><div><div><div>Onsite or Remote: Hybrid Position
</div></div></div></div><div><div><div><div><p><b>Join Komatsu and Be Part of Something Big!
</b></p></div></div></div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Job Overview
</b></h2></div><div><p>The Digital Office Senior Program Manager Komatsu Experience will be responsible for overseeing initiatives across Komatsu&rsquo;s Digital Office for North America (KNA) which includes Mining, Construction, Forestry and Forklift business units. In this role, the successful candidate will manage matrixed project teams comprised of internal and 3rd party delivery teams across multiple Product Orientated Delivery (POD) teams with a focus on managing the overall schedules across multiple projects, overall RAID and Dependency Logs and overall issue resolution and escalations to leadership to keep the KX program on track to delivery significant functionality to our dealers and customers. In this role, the individual will be responsible for managing the program budget including scope work for future periods and managing multiple Scopes of Work (SOW) with multiple teams globally.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Key Job Responsibilities
</b></h2></div><div><ul><li>Develop detailed program scope, budget and schedules based on leadership intent for programs of more than $10M annual investment
</li><li>Lead global teams of internal and third party vendors of more than 100 FTEs
</li><li>Develop detailed program schedules and perform critical path analysis using Microsoft Project and other project planning software including Aha!, ServiceNow and MS DevOps
</li><li>Use best practices and knowledge of internal/external business issues to improve products, services or processes
</li><li>Leading resolution of a wide range of complex problems in innovative ways, including issues where precedent may not exist
</li><li>Network with senior internal and external personnel in own area of expertise
</li><li>Manage and support processes for Change Control Board and Delivery Panel
</li><li>Provide updates to Leadership during Steering Committee meetings, Monthly review and Operations review meetings
</li><li>Closely manage project plans and delivery status to execute corrective actions if needed to keep projects on track.
</li><li>Leading Risk and Issues investigations and mitigation
</li><li>Manage Dependencies across all tracks to minimize overall program risk of schedule disruption or budget risk
</li><li>May instruct, coach or provide informal guidance to colleagues with less experience
</li><li>Identifies needed resources for cross functional program teams
</li><li>Manages the program from initiation through delivery, interfacing with internal and external customers
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications/Requirements
</b></h2></div><div><ul><li>Bachelor&rsquo;s degree in IT, Business or project management
</li><li>10 years of experience managing projects across several business disciplines and teams
</li><li>Experience with eCommerce initiatives
</li><li>Experience working with independent and company owned dealers
</li><li>Experience managing 3rd party vendors including software providers and custom development teams
</li><li>Experience working in a matrix organization with a proven ability to manage and influence across team by developing and maintaining positive and effective relationships with individuals at all levels of the organization
</li><li>Excellent communication skills especially with Senior Executives both in NA and Globally
</li><li>Strong analytical, problem solving
</li><li>and troubleshooting abilities.
</li><li>Strong business background and finance management skills
</li><li>Able to coach and mentor Project Manager&rsquo;s to improve overall skills and knowledge of the project delivery process
</li><li>Experience with multiple development methodologies and tools, i.e., MS Project, Power BI, Agile, Kanban, Waterfall, Lean, Scrum, etc.
</li><li>Travel as needed in support of projects and major programs (20%)
</li></ul><p>Preferred Skills
</p><ul><li>MBA or other business related advanced degree
</li><li>Experience working with and managing projects that leverage the Adobe stack of products including Adobe Experience Management and Adobe Commerce
</li>Experience working with other Global teams including Japan, Europe and Asia is preferred<br>
<li>
</li></ul></div></div></div></div></div></div></div><p></p><div><div><div><div><p><b>Hiring Range
</b></p><p>At Komatsu, your base pay is one part of your total compensation package. This role pays $$120,000k-$151,000. The actual offer will consider a wide range of factors, including experience and location.<br>
</p><p></p><p><b>Company Benefits
</b></p><p>Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
</p><ul><li>Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
</li><li>401k and/or employee savings programs
</li><li>Employee time off (vacation and designated holidays)
</li><li>Employee and family assistance programs
</li><li>Disability benefits
</li><li>Life insurance
</li>Employee learning and development programs<br>
<li>
</li></ul><p></p><p><b>Diversity &amp; Inclusion Commitment
</b></p><p>At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.<br>
</p><p></p><p><b>Company Information
</b></p><p>Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company&rsquo;s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com .<br>
</p><p></p><p><b>EEO Statement
</b></p><p>Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.</p></div></div></div></div></div></div><p></p>

Program Manager

Caterpillar

<div><p><b>Career Area:</b></p>
Strategy<p></p><p><b>
Job Description:</b></p><p></p><p><b>
Your Work Shapes the World at Caterpillar Inc.
</b></p><p></p><p>When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><p></p><div><p>
Your Work Shapes the World at Caterpillar Inc.
</p></div><p></p><div><p>Ironworks is Caterpillar&rsquo;s in-house marketing agency. Our teams are built to Inspire, driven by strategy and relentless by design. Our core values include Authenticity, Passion, Strategy, Collaboration, and Accountability and our team serves as the creative engine behind the world&rsquo;s toughest brand.
</p></div><div><p>Ironworks is a part of the Cat Digital ecosystem and family &ndash; Cat Digital leverages the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.
</p></div><p></p><div><p><b>Job Summary:</b>
</p></div><p></p><div><div><p>The Program Manager will lead enterprise scale programs involving high-level stakeholders, governance, and deliver transparency across agency and Enterprise partners. This role drives process efficiency, on time delivery, and partner satisfaction by owning programs from inception to completion, manages Go-To-Market workstreams, KPI support, and cross functional governance. The Program Manager ensures that strategic initiatives are scoped, prioritized, and delivered with consistency, visibility, and measurable outcomes no matter the scope.
</p></div><p></p><div><p><b>What You Will Do:</b>
</p></div><p></p><div><p><b>Total Program Ownership</b>
</p></div><div><ul><li><p>Lead and continuously improve the program governance to maximize efficiency, transparency, and investment value.
</p></li><li><p>Support Marketing &amp; Brand and Ironworks leadership and teams in the adoption and effective use of product and program management toolsets.
</p></li><li><p>Ensure alignment of program goals with enterprise strategy and KPI expectations.
</p></li></ul><p></p><p><b>Delivery Readiness &amp; Transparency
</b></p></div><div><ul><li><p>Drive effective and transparent communication throughout lifecycle of programs.
</p></li><li><p>Ensure scoping and solutioning activities meet or exceed 80% ontime delivery targets.
</p></li><li><p>Provide clear delivery status, risks, and dependencies to Enterprise partners and Marketing &amp; Brand leadership.
</p></li></ul></div><p></p><div><p><b>Governance &amp; CrossFunctional Leadership
</b></p></div><div><ul><li><p>Lead and support governance models across programs and enforce accountability and on time delivery.
</p></li><li><p>Partner with industry and enterprise stakeholders to accelerate delivery through structured governance and dependency management.
</p></li><li><p>Enable consistent handoffs and alignment across leadership scorecards, backlog items and post mortem meetings.
</p></li></ul></div></div><p></p><div><div><p><b>What You Will Have:</b>
</p></div><div><p><b>Decision Making and Critical Thinking:</b> Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
<br>
<b>Organizational Leadership:</b> Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.
<br>
<b>Program Management Experience or PMP Certification:</b> Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.
<br>
<b>IT Standards, Procedures &amp; Policies:</b> Knowledge of Information Technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
<br>
<b>Problem Management: </b>Knowledge of the processes involved in problem control, error control and the production of management information or computer hardware; ability to identify the root cause of problems in a timely and accurate manner and bring them to a successful resolution.
</p></div><p></p><div><p><b>Considerations For Top Candidates:</b>
</p></div><p></p><div><ul><li><p>Proven experience as a Program Manager leading complex, crossfunctional Enterprise initiatives.
</p></li><li><p>Strong expertise in governance, project management and delivery management frameworks.
</p></li><li><p>Demonstrated ability to lead through influence across stakeholders, team members and Enterprise teams.
</p></li><li><p>Strong communication, organization, and stakeholder management skills.
</p></li><li><p>Strong interpersonal and proactive communication skillset.
</p></li></ul></div><p></p><div><p><b>Preferred Qualifications</b>
</p></div><div><ul><li><p>Proven ability to lead, coach, and develop teams while driving delivery and results.
</p></li><li><p>Experience supporting largescale enterprise portfolio management and events.
</p></li><li><p>Experience in Adobe Workfront software alongside Microsoft Project.
</p></li><li><p>Project Management or PMP certification.
</p></li></ul></div><p></p><p><b>What You Will Get:</b>
</p></div><div><p>Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We&rsquo;ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
</p></div><p></p><div><p><b>About Caterpillar</b>
</p></div><div><p>Caterpillar Inc. is the world&rsquo;s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we&rsquo;ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
</p></div><p></p><div><p>This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of &ldquo;essential job functions&rdquo; as that term is defined by the Americans with Disabilities Act.
</p></div><p></p><p><b>Summary Pay Range:</b></p>
$97,530.00 - $146,290.00<p></p><p>
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
</p><p></p><p><b>Benefits:</b></p><p>
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.</p><ul><li><p>
Medical, dental, and vision benefits*</p></li><li><p>
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*</p></li><li><p>
401(k) savings plans*</p></li><li><p>
Health Savings Account (HSA)*</p></li><li><p>
Flexible Spending Accounts (FSAs)*</p></li><li><p>
Health Lifestyle Programs*</p></li><li><p>
Employee Assistance Program*</p></li><li><p>
Voluntary Benefits and Employee Discounts*</p></li><li><p>
Career Development*</p></li><li><p>
Incentive bonus*</p></li><li><p>
Disability benefits</p></li><li><p>
Life Insurance</p></li><li><p>
Parental leave</p></li><li><p>
Adoption benefits</p></li><li><p>
Tuition Reimbursement</p></li></ul><p>
</p><ul><li>These benefits also apply to part-time employees</li></ul><p></p>
This position requires working onsite five days a week.<p></p>
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.<p></p><p><b>
Posting Dates:</b></p>
March 3, 2026 - March 12, 2026<p></p><p>
Any offer of employment is conditioned upon the successful completion of a drug screen.
</p><p></p><p>Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.</p><p></p><p>
Not ready to apply? Join our Talent Community.</p></div>

Program Manager – Ironworks, Marketing & Brand

AECOM

<div><b>Company Description</b><p><b><br>
Work with Us. Change the World.</b></p><p>
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world&rsquo;s most complex challenges and build legacies for future generations.</p><p>
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><p>
We're one global team driven by our common purpose to deliver a better world. Join us.</p><b><br>
Job Description</b><p><b><br>
AECOM</b> is seeking an <b>Program Manager</b> specializing in <b>Hyper-scale Data Centers. </b>This position is a remote opportunity and can be based out of any of AECOM's U.S. offices.</p><p><i>
This position offers the flexibility of a remote work schedule and can be based from a variety of locations in the US were AECOM has an office.</i></p><p><b><i>
Although the position is primarily remote periodic travel may be required for client meetings, key project milestones, onsite collaboration sessions, or other business‑critical activities. Travel is expected to be occasional and scheduled in advance.</i></b></p><p><b>
AECOM </b>is a leader in the global data center consulting industry with robust teams in the Americas, Europe, Africa, Asia, and Australia. In this role, you will have the opportunity to work with our teams around the world on high-profile, fast-paced data center projects for global clients. This is a hands-on, client-facing role with an opportunity for upward career mobility.</p><p><b>
About the Role:</b></p><p>
We are seeking an experienced Program Manager to play a critical leadership role within the AECOM US Data Center Practice. Candidate will be responsible for driving business performance, leading major proposal efforts, managing strategic client programs, and ensuring successful execution of high-value design projects.</p><p>
This role operates at the intersection of business development, client management, and project delivery, ensuring that client pursuits are competitive, programs are executed efficiently, and financial and operational objectives are achieved.</p><p>
The Program Manager will partner closely with executive leadership, design directors, client account managers, and discipline leaders to support revenue growth, client satisfaction, and operational excellence across hyperscale and colocation data center programs.</p><p>
This position is ideal for a highly organized, business-minded leader with deep experience in managing complex A/E/C programs and supporting major proposal pursuits.<br>
</p><p><b>Key Responsibilities:</b></p><ul><li>
Provide program-level leadership across multiple concurrent data center design projects</li><li>
Monitor program performance including schedule, budget, staffing, and risk</li><li>
Identify and resolve program-level constraints impacting delivery</li><li>
Ensure consistency of execution across multiple projects and clients</li><li>
Support Design Managers and Project Managers in maintaining successful delivery</li><li>
Support business development and proposal writing for new pursuits.</li><li>
Lead preparation of major technical and commercial proposals, including:<ul><li>
Go / No-Go coordination</li><li>
Proposal schedules and deliverable management</li><li>
Fee strategy coordination</li><li>
Staffing plans and resource alignment</li><li>
Executive review coordination</li><li>
Interview preparation and coaching</li><li>
Coordinate closely with Client Account Managers, and Technical Leaders</li><li>
Improve proposal processes, templates, and win strategies</li><li>
Support capture planning for strategic pursuits</li><li>
Serve as a key point of contact for strategic clients</li></ul></li><li>
Participate in client meetings, presentations, and program reviews</li><li>
Support Client Account Managers in maintaining strong client relationships</li><li>
Help identify new opportunities within existing client programs</li><li>
Assist in managing client expectations and overall client experience</li><li><ul><li>Travel as needed for project-related activities such as client meetings and site visits.</li></ul></li></ul><br>
<b>
Qualifications</b><p><b><br>
Required Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in Architecture, Engineering, Construction Management, or related field plus eight (8) years of relevant experience, or demonstrated equivalency of experience and/or education.</li><li>
Minimum 5+ years managing complex programs or major projects</li><li>
Experience supporting or leading proposal efforts</li><li>
Strong understanding of A/E/C project delivery process</li><li>
Excellent communication and leadership skills</li><li>
Strong business and financial acumen</li><li>
Ability to manage multiple concurrent priorities</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
10 plus years of relevant experience.</li><li>
Direct experience supporting data center projects</li><li>
Experience working with hyperscale or colocation clients</li><li>
Experience managing large multi-disciplinary design teams</li><li>
Experience with Design-Bid-Build and Design-Build delivery models</li><li>
PMP certification preferred</li><li>
Professional licensure (Architect, Engineer) is a plus but not required</li><li>
US Citizenship</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Relocation is not available for this role.</li><li>
Sponsorship is not available for this role.</li></ul><div></div><p><b>
About AECOM</b></p><p>
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.</p><p>
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.</p><p><b>
What makes AECOM a great place to work</b></p><p>
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community&mdash;where you have the freedom to grow in a world of opportunity.</p><p>
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</p></div>

Program Manager Facility Design, Data Centers - Remote (U.S.)

Camping World

<div><p>Camping World is seeking an experienced and highly motivated Influencer and Partnership Manager to lead our partner and influencer marketing programs. This individual will be the face of Camping World to our external partners, responsible for building and nurturing relationships with influencers, creators, and other brand partners. The ideal candidate is a strategic thinker, a skilled negotiator, and an exceptional communicator who is deeply organized and detail-oriented. You will be a self-starter, capable of managing programs autonomously and driving results.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>Develop and execute influencer and partnership marketing strategies to increase brand awareness and drive engagement.</li><li>Develop and manage the annual influencer program budget, including allocation for partner compensation, product seeding, and campaign expenses.</li><li>Define and track KPIs, analyzing the ROI of all influencer activities to optimize future campaigns and report on business impact.</li><li>Identify, recruit, and onboard a diverse portfolio of partners, including content creators, brand ambassadors, and strategic brand collaborations.</li><li>Serve as the primary point of contact for all partners, building and maintaining strong relationships through clear and professional communication.</li><li>Negotiate and manage contracts, including deliverables, compensation, and usage rights.</li><li>Oversee the creative process from ideation and briefing to content approval, ensuring all content is high-quality and aligns with Camping World's brand guidelines and messaging.</li><li>Manage internal communication to ensure all stakeholders are aligned on partnership activities.</li><li>Ensure all influencer partnerships and published content are fully compliant with FTC guidelines and other legal requirements.</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>Proven track record of success in building and managing influencer marketing or partnership programs.</li><li>Exceptional interpersonal skills and a professional demeanor, with a proven ability to negotiate, build rapport, and represent the brand positively.</li><li>Experience with leading influencer marketing platforms (e.g., Grin, AspireIQ, CreatorIQ) for discovery, campaign management, and reporting.</li><li>Ability to collaborate closely with cross-functional teams, including Marketing, RV Dealership, Legal, Retail and Inventory, to ensure cohesive campaign execution and brand alignment.</li><li>Willingness and ability to travel (estimated 15-25%) for key industry events and in-person partner meetings.</li><li>Extremely organized and detail-oriented, with the ability to manage multiple projects simultaneously.</li><li>Self-motivated and able to work independently without significant oversight.</li><li>A deep understanding of the social media landscape and influencer marketing industry.</li><li>Passion for the outdoors, camping, or the RV lifestyle is a plus!</li></ul><p><b>
Pay Range:</b></p>
$81,375.00-$118,755.00 Annual<p>
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental &amp; vision coverage! For more information please visit: www.mycampingworldbenefits.com</p><p></p><div><p>
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.</p></div></div>

Influencer & Partnership Manager

Blue Cross Blue Shield

<div>Provide end-to-end operational leadership for the Medicare Advantage (MA) program, overseeing day-to-day operations, compliance, vendor management, and strategic execution across the member lifecycle. Drive operational excellence through metrics, governance, regulatory adherence, and continuous improvement while partnering closely with FEP leadership, Plans, IT, vendors, and CMS.implementation support to long-term operational stewardship.<div></div><div><ul><li><div>
Own MA operational performance, including planning, budgeting, KPIs, SOPs, and team capability development.</div></li><li><div>
Ensure compliant, high-integrity claims and payment operations, including FDR oversight, payment integrity, and fraud, waste, and abuse controls.</div></li><li><div>
Lead business requirements, system implementations, UAT, and change management in partnership with the FEP Operations Center and cross-functional stakeholders.</div></li><li><div>
Apply deep Medicare Advantage regulatory and operational expertise to ensure CMS compliance, audit readiness, Star Ratings performance, and quality improvement.</div></li><li><div>
Drive strategic planning, multi-year operational roadmaps, and process optimization using Lean Six Sigma and industry benchmarking.</div></li><li><div>
Manage vendor relationships, contracts, and RFPs; represent MA operations in governance forums and with CMS.</div></li><li><div>
Support enrollment, member services, provider network operations, ANOC/EOC planning, and member experience initiatives.</div></li><li><div>
Serve as a senior liaison and communicator, presenting recommendations to leadership and mentoring operational staff.</div></li></ul></div><div></div><ul><li>
Minimum 5-7 years of Medicare Advantage operational experience</li><li>
Experience with health plan administration systems and platforms. Experience with Federal Employee Program or federal health benefits programs, preferred</li><li>
Background in both operational and technical aspects of MA plan administration preferred</li><li>
Experience working with FACETS claims processing system to manage healthcare claims adjudication, benefits configuration, and member eligibility, ensuring accurate and timely claims processing and resolution.</li><li>
Experience leveraging AI technologies (machine learning, natural language processing, automation tools) to streamline operational processes and enhance customer experience, resulting in measurable improvements in efficiency, cost reduction, and customer satisfaction.</li><li>
Familiarity with Agile/Waterfall project methodologies</li><li>
Proficiency in Microsoft Office Suite, particularly Excel and Visio</li><li>
Experience with requirements management tools preferred</li><li>
Demonstrated experience managing vendor relationships, preferably with system integrators</li><li>
Proven track record writing business requirements and supporting system implementations</li><li>
Experience working in health plan operations or similar healthcare environment</li><li>
Comprehensive understanding of Medicare Advantage regulations, CMS requirements, and compliance standards (including Star Ratings, RADV, risk adjustment)</li><li>
Strong vendor management and contract oversight capabilities</li><li>
Excellent business analysis and requirements documentation skills</li><li>
Strategic thinking with ability to transition from tactical execution to long-term planning</li><li>
Proficiency in process improvement methodologies (Lean, Six Sigma)</li><li>
Strong project coordination and organizational skills with ability to manage ambiguity</li><li>
Exceptional written and verbal communication abilities</li><li>
Proven ability to influence without authority and build consensus</li><li>
Change management and organizational development capabilities</li><li>
Ability to manage multiple priorities in a fast-paced, dynamic environment</li><li>
Previous experience in a matrixed organizational structure preferred</li><li>
PMP, PGMP, CBAP, or similar professional certification preferred</li><li>
Knowledge of healthcare data standards (HIPAA, X12, HL7) preferred</li></ul><div></div><div>
The posting range for this position is $141,000 to $180,000.</div><div></div><div>
#LI-Hybrid</div><div></div><div><div>
The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate&rsquo;s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs. This job is also eligible for <i>annual </i><i>bonus</i><i> </i><i>incentive</i><i> </i>pay.</div></div><div><div>
We offer a comprehensive package of benefits <i>including paid</i><i> time off,</i><i> 11 holidays,</i><i> </i><i>medical/dental/vision</i><i> insurance, </i><i>generous </i><i>401(k)</i><i> matching</i><i>,</i><i> lifestyle spending account</i><i> and </i><i>m</i><i>any other benefits </i>to eligible employees.</div></div><div></div><div><div>
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</div></div></div><div></div>

Medicare Operations Director

Senior Finance Manager

Illinois Housing Development Authority

<p><b>Position Title: </b>Portfolio Conversion Analyst</p><p><b>Department: </b>Multifamily Financing</p><p><b>Join our Team! </b>At IHDA we strive to create and maintain a work environment that promotes diversity, recognition and inclusion. IHDA is committed to hiring and investing in individuals of diverse talents and backgrounds to ensure a range of perspectives and experiences inform and guide our work of financing affordable housing in the state of Illinois.</p><p><b>Who we are:</b> The Illinois Housing Development Authority (IHDA) is one of the Nation&rsquo;s preeminent Housing Finance Agencies and one of the State&rsquo;s ten largest financial institutions. Our mission is to finance the creation and preservation of affordable housing across the state. IHDA oversees more than 20 federal and state programs on behalf of the state of Illinois and serves as one of the state&rsquo;s primary resources for housing policy and program administration. For over 50 years, IHDA has led the state in financing and supporting affordable housing.</p><p><b>Summary: Portfolio analyst to provide analytical and technical support to the Underwriting Manager and MF Team. Analyst will collect, input, and review construction and leasing reports; prepare reports; assist Underwriting Manager with timing and receipt of equity installments as needed; analyze property financials for stabilization; perform mortgage credit review (financial analysis) on Borrowers and guarantors; complete analysis of property financials for stabilization; complete analysis of quarterly and annual operating results; undertake projects.</b></p><p><b>Essential Functions:</b></p><p>&middot; Monitor construction process and work with Construction Services Group to ensure project is on-schedule and within budget for completion. As needed, work with Asset Management and Loan Portfolio Manager and Legal if a project is in violation of any legal documents.</p><p>&middot; Analyze existing construction loans to determine whether or not the conditions for conversion to permanent, non-recourse financing have been met; including financial feasibility, physical and environmental condition, borrower financial status and regulatory requirements.</p><p>&middot; Manage communications among a diverse mix of internal and external participants including finance, loan portfolio management, asset management, borrowers, equity investors, attorneys, title agents, etc.</p><p>&middot; Review and understand legal documents to ensure transactions comply with the originally negotiated terms and conditions as well as internal and external (local laws and regulatory) policies.</p><p>&middot; Review and analyze due diligence information used to underwrite and finalize deal files for delivery into internal and/or Government Agency systems (Risk Sharing Packages, Financial Calendar).</p><p>&middot; Create and present comprehensive mortgage credit reviews on borrower and guarantor(s) for review and approval.</p><p>&middot; Recommend and Reaffirm appropriate construction and permanent loans risk ratings.</p><p>&middot; Utilize internal automated systems necessary to document underwriting processes.</p><p>&middot; Negotiate structure, terms and conditions with borrowers in a constructive way, based on logic and underwriting issues, with the goal of securing transaction approval while appropriately managing risk to the company.</p><p>&middot; Liaise between, but not limited to Legal, Operations, Underwriter, and Finance.</p><p>&middot; Additional duties as assigned</p><p><b>Education and Experience Requirements:</b></p><p>&middot; BA/BS in accounting, finance or related field</p><p>&middot; Prior experience in underwriting commercial real estate.</p><p>&middot; Excellent communication, organizational and interpersonal skills, along with the ability to multi-task under tight deadlines.</p><p>&middot; Strong motivation, with the ability to work without supervision and take responsibility for increasingly complex tasks.</p><p>&middot; Keen judgment, a strong work ethic.</p><p>&middot; High attention to detail and the desire to take ownership of a process to drive towards resolutions.</p><p>&middot; Possess a basic working knowledge of the commercial real estate industry, including finance.</p><p>&middot; The successful candidate must be capable of analyzing real estate projects for financial feasibility as well as market driven factors.</p><p>&middot; This person will be well versed in commercial real estate concepts such as NOI, Cap Rates, debt service coverage, etc.</p><p><i>Physical Requirements:</i> Alternating between sitting, standing, and walking. Ascending and descending stairs. Crouching and stooping. Pushing and pulling. Reaching overhead or below. Repetitive task movements (filing, keyboarding, copying). Lifting, carrying, and moving objects of up to 10 -15 pounds.</p><p><b>What we Offer:</b></p><p>&middot; Paid time off, plus paid holidays</p><p>&middot; Currently in a hybrid work arrangement, but candidates must reside in Illinois at time of hire</p><p>&middot; Medical/dental/vision/life insurance plans</p><p>&middot; Short/long term disability</p><p>&middot; Tuition reimbursement</p><p>&middot; Flex spending</p><p>&middot; 401K plan &ndash; immediate vesting</p><p>&middot; IHDA employees may be eligible for federal loan forgiveness programs</p><p>&middot; Access to Personal Vehicle: Required along with appropriate insurance.</p><p>&middot; Frequency of Travel: Infrequent &ndash; 5-10% annually.</p><p>&middot; Salary: $69,488 - $86,860</p><p><b>Must be a resident of Illinois or willing to relocate. Flexible scheduling is available, upon completion of a six-month probationary period.</b></p><p>To apply, submit resume to:</p><p>https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ee890b7a-c9a4-4880-b61b-79abf60f096e&amp;ccId=19000101_000001&amp;jobId=515390&amp;source=CC2&amp;lang=en_US</p><p>EOE</p><p>Job Type: Full-time</p><p>Pay: $69,488.00 - $86,860.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Chicago, IL 60601</p>

Portfolio Conversion Analyst

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