project manager

senior business analyst

business analyst

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product technical analyst

project analyst

Datamatics Global Services Ltd

<div><h1 class="jobSectionHeader">Job Description &ndash; CRM Business Analyst</h1> 
Saudi Nationals Only 
Location: Riyadh - KSA 
Job Type: Full-Time 
Experience: 6+ Years of Experience.<h2 class="jobSectionHeader"> 
Role Title: CRM Business Analyst</h2><h2 class="jobSectionHeader">
Role Purpose:</h2>
The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.<h2 class="jobSectionHeader"> 
Key Responsibilities:</h2><h3 class="jobSectionHeader">
Core Responsibilities:</h3><ul><li>
Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.</li><li>
Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.</li><li>
Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.</li><li>
Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.</li><li>
Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.</li><li>
Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.</li><li>
Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.</li><li>
Perform impact assessments for proposed changes and prepare assessment reports when required.</li><li>
Assist team members on cross-functional projects as directed by the Line Manager.</li><li>
Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.</li></ul><h2 class="jobSectionHeader"> 
Qualifications &amp; Experience:</h2><ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
Experience: 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.</li><li>
Certifications (Preferred):<ul><li>
IIBA-CCBA</li><li>
IIBA-CBAP</li><li>
PMI-PBA</li></ul></li><li>
Skills:<ul><li>
Strong analytical and problem-solving skills</li><li>
Excellent documentation and requirement-gathering skills</li><li>
Ability to communicate effectively in English (written &amp; spoken)</li></ul></li></ul><h2 class="jobSectionHeader"> 
Preferred Background:</h2><ul><li>
Prior experience working in IT or CRM-driven environments</li><li>
Strong understanding of CRM systems, business workflows, and process re-engineering</li><li>
Ability to work collaboratively across technical and business teams</li></ul>
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Senior Business Analyst - CRM

Systems Arabia

<div>
 
 As a Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will lead requirements gathering, process analysis, and stakeholder communication to ensure successful project delivery and alignment with organizational goals.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Lead and facilitate detailed business requirements gathering sessions with stakeholders.
 </li>
 <li>
 Analyze and document business processes, workflows, and systems to identify areas for improvement.
 </li>
 <li>
 Translate business needs into clear, actionable requirements and user stories.
 </li>
 <li>
 Collaborate closely with Delivery managers, developers, and QA teams to ensure solutions meet business objectives.
 </li>
 <li>
 Manage stakeholder expectations and provide regular project status updates.
 </li>
 <li>
 Ensure compliance with organizational policies and regulatory requirements.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer science, Information Systems, or related field;
 </li>
 <li>
 4-5 years of experience as a Business Analyst, with at least a year in a senior or lead role.
 </li>
 <li>
 Strong understanding of business process modeling, requirements management, and SDLC methodologies.
 </li>
 <li>
 Experience working with ERPs &amp; government projects.
 </li>
 <li>
 Experience with Agile and Waterfall project methodologies.
 </li>
 <li>
 Excellent communication, negotiation, and stakeholder management skills.
 </li>
 <li>
 Proficiency with analysis and project tools (e.g., DevOps, MS Visio).
 </li>
 <li>
 Ability to analyze complex problems and deliver practical solutions.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Certification such as CBAP, PMI-PBA, or equivalent.
 </li>
 <li>
 Must be willing to work onsite in the Kingdom of Saudi Arabia.
 </li>
 <li>
 Must be fluent in Arabic and English to facilitate clear and effective communication with stakeholders and cross-functional teams.
 </li>
 </ul>
</div>

Senior Business Analyst

LeadingEdge HR Solutions

<div>
 
 Job Title: Business Analyst (Associate)
 
 
 
 
 Location: Riyadh, Saudi Arabia
 
 
 Contract: 2 months full time (on-site)
 
 
 
 
 Job Summary
 
 
 
 Our client is seeking a talented
 
 Business Analyst (Associate)
 
 to work on an onsite project in Riyadh. The successful candidate will support senior analysts in analyzing business needs and developing solutions.
 
 Financial services experience
 
 is not required.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist in analyzing business requirements and developing solutions
 </li>
 <li>
 Collaborate with stakeholders to gather requirements and feedback
 </li>
 <li>
 Develop business process models and documentation (BRDs or any other)
 </li>
 <li>
 Support project teams in implementing solutions
 </li>
 <li>
 Develop and maintain technical documentation
 </li>
 <li>
 Must have UAT (User acceptance Testing) knowledge.
 </li>
 <li>
 Identify areas for process improvement and suggest enhancements
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field (Business, Finance, Computer Science, etc.)
 </li>
 <li>
 Min 3 years of experience in business analysis or a related role
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent communication and stakeholder management skills
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Familiarity with business analysis tools and techniques (e.g., BPMN, UML, etc.)
 </li>
 <li>
 Previous experience in top-tier consulting firms or Big 4 is a plus (Mckinsey,BCG,OW, Accenture...)
 </li>
 <li>
 Financial services experience is not required
 
 </li>
 </ul>
</div>

Business Analyst (Associate)

Datamatics Technologies

<div>
 
 
 Job Description &ndash; CRM Business Analyst
 
 
 
 
 
 
 Saudi Nationals Only
 
 Location:
 
 &nbsp;Riyadh - KSA
 
 
 
 
 Job Type:
 
 Full-Time&nbsp;
 
 
 Experience:
 
 6+ Years of Experience.
 
 
 
 
 
 Role Title:
 
 CRM Business Analyst
 
 Role Purpose:
 
 
 The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
 
 
 The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.
 
 
 
 Key Responsibilities:
 
 
 Core Responsibilities:
 
 <ol>
 <li>
 
 Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.
 
 </li>
 <li>
 
 Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.
 
 </li>
 <li>
 
 Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.
 
 </li>
 <li>
 
 Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.
 
 </li>
 <li>
 
 Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.
 
 </li>
 <li>
 
 Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.
 
 </li>
 <li>
 
 Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.
 
 </li>
 <li>
 
 Perform impact assessments for proposed changes and prepare assessment reports when required.
 
 </li>
 <li>
 
 Assist team members on cross-functional projects as directed by the Line Manager.
 
 </li>
 <li>
 
 Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.
 
 
 </li>
 </ol>
 
 Qualifications &amp; Experience:
 
 <ul>
 <li>
 
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 
 </li>
 <li>
 
 
 Experience:
 
 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.
 
 </li>
 <li>
 
 
 Certifications (Preferred):
 
 
 <ul>
 <li>
 
 IIBA-CCBA
 
 </li>
 <li>
 
 IIBA-CBAP
 
 </li>
 <li>
 
 PMI-PBA
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Skills:
 
 
 <ul>
 <li>
 
 Strong analytical and problem-solving skills
 
 </li>
 <li>
 
 Excellent documentation and requirement-gathering skills
 
 </li>
 <li>
 
 Ability to communicate effectively in English (written &amp; spoken)
 
 
 </li>
 </ul>
 </li>
 </ul>
 
 Preferred Background:
 
 <ul>
 <li>
 
 Prior experience working in IT or CRM-driven environments
 
 </li>
 <li>
 
 Strong understanding of CRM systems, business workflows, and process re-engineering
 
 </li>
 <li>
 
 Ability to work collaboratively across technical and business teams
 
 </li>
 </ul>
</div>

AlixPartners

<div>
 At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honouring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.
 
 
 AlixPartners has embraced a hybrid work model to provide flexibility and support our employees&rsquo; work-life integration. However, we would prefer this individual to be on site as much as possible, to support the analysts on the Business Analyst program.
 
 
 
 What You&rsquo;ll Do
 
 
 
 The Middle East Researcher and Business Analyst Manager role has two fundamental pillars to it:
 
 
 The first pillar involves working closely with the BIC Business Analyst Director, to lead the Middle East &ldquo;track&rdquo; of the Business Analyst (BA) Program. This will leverage the infrastructure of the EMEA Business Analyst Program &ndash; namely structure, training and competency measurement. You will directly manage the Analysts in the Middle East (currently four).
 
 
 The second pillar of the role is a core Business Intelligence Centre (BIC) researcher role: delivering critical research, facilitating business development, and providing proactive intelligence to support company-wide initiatives.
 
 
 
 Business Analyst Programme
 
 
 
 <ul>
 <li>
 Lead and Manage Business Analyst Team: Oversee the onboarding, development, and day-to-day management of a cohort of four Business Analysts (BAs) based in Riyadh, ensuring their successful integration into the team and alignment with AlixPartners&rsquo; values and standards
 </li>
 <li>
 Best practices: Collaborate with the BA Director and other EMEA BA Managers to adapt and implement best practices from the BA Program into the Middle East. Drive relationship building with the London BA team to understand the &lsquo;on the job&rsquo; success factors for the role
 </li>
 <li>
 Career Growth and Management: Supervise the delivery and continuous improvement of the Business Analyst training programs specific to the Middle East track, ensuring content relevance and effective learning outcomes. Regularly track and report on the progress of each analyst&rsquo;s training and professional development, identifying areas for further growth and support
 </li>
 <li>
 Performance Management: Conduct frequent one-on-one meetings with BAs to review performance, identify and address challenges, and provide constructive feedback and coaching. Actively mentor analysts, helping them identify and pursue opportunities for skill enhancement and career advancement, tailored to both their interests and business needs
 </li>
 <li>
 Stakeholder Management: Systematically gather and synthesize feedback from project teams and clients throughout the year, with particular focus following major project milestones or new client assignments
 </li>
 <li>
 Staffing and Resource Planning: In alignment with ME staffing teams, oversee the staffing of BAs on client engagements, ensuring optimal alignment between analysts&rsquo; capabilities, career aspirations, and project requirements. Respond promptly to all BA staffing requests, balancing team needs with individual development goals
 </li>
 <li>
 Readiness Assessment: Evaluate and determine when analysts are prepared for internal transfers or new responsibilities, supporting their progression within the firm. Drive the necessary discussions within the BIC team, and build the required materials to drive seamless integration and messaging
 </li>
 <li>
 Recruitment: Support with the recruitment of future analysts for the program, in line with business needs
 
 
 </li>
 </ul>
 
 Industry Research
 
 
 
 Your research role will be focused on macro (industry) and micro (company) level market intelligence, market analysis, financial analysis, and supporting our consulting teams with business development.
 
 
 <ul>
 <li>
 Perform independent, creative research and market analysis, using internal and external sources to process pitch-critical company information and elaborate findings for Middle East (ME) region
 </li>
 <li>
 Support or drive research &amp; analysis to support non-company specific business development, engagements, and marketing campaigns
 </li>
 <li>
 Identify new business opportunities using a broad range of research tools and a consideration of changing business, technology, economic, legal, and industry dynamics
 </li>
 <li>
 Provide RFP and pitch support, including above mentioned research, competitive positioning, and tailored insights to strengthen proposal responses
 </li>
 <li>
 Deliver market dynamics and competitive intelligence for the ME region, identifying trends, risks, and opportunities relevant to strategic decision-making
 </li>
 <li>
 Assist with key fund account management, offering research and analysis to support relationship development, portfolio reviews, and strategic planning
 </li>
 <li>
 Maintain responsibility for a bank of business development key materials
 
 
 </li>
 </ul>
 The Business Intelligence Manager is a permanent role located in Riyadh and reports to the Business Intelligence Director. This description is not designed to encompass a comprehensive listing of required activities, duties or responsibilities.
 
 
 
 What You&rsquo;ll Need
 
 
 
 <ul>
 <li>
 6-8 years of research experience &ndash; preferably in a professional services environment
 </li>
 <li>
 Experience of working in a matrix environment
 </li>
 <li>
 GCC experience is essential
 </li>
 <li>
 Experience with GenAI is beneficial
 </li>
 <li>
 Excellent written and verbal communication skills in English, Arabic is highly advantageous
 </li>
 <li>
 Proven experience in business intelligence, market research, or a related field, preferably within a professional services firm
 </li>
 <li>
 Strong leadership and team management skills, with a track record of developing high-performing teams across multiple industries
 </li>
 <li>
 Deep understanding of industry-specific research methodologies and tools
 </li>
 <li>
 Ability to synthesize complex data into clear, actionable insights for stakeholders
 </li>
 <li>
 Great communicator &ndash; collaborate with multiple stakeholders across the organisation, interpret requirements, establish clear objectives, build timelines and report back
 </li>
 <li>
 Enthusiasm and energy &ndash; a willingness to learn and possesses a &lsquo;can do&rsquo; approach, with solid people skills and a team player
 </li>
 <li>
 Robust and resilient &ndash; able to navigate relationships in a high-performance environment
 </li>
 <li>
 Comfortable providing recommendations and advising with confidence to senior level stakeholders even when there is ambiguity involved
 </li>
 <li>
 Experience in driving business development and supporting strategic pitches through intelligence and research
 </li>
 <li>
 Strong analytical and problem-solving abilities, with a proactive, solution-oriented approach
 </li>
 <li>
 You will hold valid residency for Saudi Arabia, or be able to obtain such, (administrative support will be provided by AlixPartners to obtain permits)
 </li>
 <li>
 Willingness to work outside of normal business hours, and in particular as unique projects/needs arise
 </li>
 <li>
 Ability to work full time in an office; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday
 </li>
 <li>
 Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners&rsquo; Code of Conduct and foster an inclusive environment with people at all levels of an organisation
 
 
 </li>
 </ul>
 Office Location: KAFD, Riyadh
 
 
 Working hours: 8:30am &ndash; 5:30pm, Sunday to Thursday
 
 
 
 The firm offers market-leading benefits that provide flexible options to support our employee&rsquo;s needs, you can read more about the AlixPartners benefits here.
 
 
 
 
 This advert will be removed once a suitable candidate has been identified.
 
 
 
 
 AlixPartners is an equal opportunity employer.
 
 
 
 
 #
 
 
 LI-Hybrid
 
 
 
</div>

Business Intelligence & Research Manager

Confidential Government

<div>
 
 
 Technical Responsibilities
 
 
 <ul>
 <li>
 Execute field and coordination activities to identify priorities for implementing strategic projects and initiatives in collaboration with relevant entities, through collecting and analyzing schedule and financial data and providing analytical summaries that highlight execution interdependencies, ensuring timeline clarity and alignment with the authority&rsquo;s strategic roadmap.
 </li>
 <li>
 Contribute to the application of frameworks, guidelines, and instructions related to strategic project management by supporting departments in interpreting and applying control standards, and preparing periodic compliance reports, resulting in improved accuracy and reduced operational deviations.
 </li>
 <li>
 Support the development and execution of the annual strategic initiatives plan by coordinating technical meetings, tracking progress stages, and issuing detailed reports that link actual performance levels with timeline targets, ensuring implementation alignment with approved plans.
 </li>
 <li>
 Prepare and monitor quality control plans for strategic projects and initiatives by collecting performance data, documenting non-compliance cases, and providing technical recommendations to address them, thereby enhancing institutional execution quality.
 </li>
 <li>
 Participate in monitoring and reviewing change requests and funding requests for strategic projects and initiatives by analyzing proposed new scopes and assessing their impact on budgets and operational outputs, providing feedback that supports financial and administrative decision-making.
 </li>
 <li>
 Perform operational-level monitoring of strategic initiatives by preparing periodic reports that highlight completion rates, timeline and cost deviations, and providing analytical insights that assist management in improving execution effectiveness.
 </li>
 <li>
 Support the preparation of performance measurement reports for strategic projects and initiatives by extracting and analyzing key performance indicators (KPIs) and developing interactive dashboards that enable management to closely track progress toward objectives.
 </li>
 <li>
 Contribute to institutional awareness programs related to project and initiative management through preparing training materials and assisting in the delivery of internal sessions aimed at enhancing employee skills in monitoring and institutional analysis.
 </li>
 </ul>
 
 
 
 
 Experience :
 
 
 
 
 
 Min 5 Years
 
</div>

PMO Senior Officer

Tata Consultancy Services

<div>
 
 
 Job Title
 
 &ndash; Business Analyst
 
 
 
 Company
 
 &ndash; TCS (MEA)
 
 
 
 Location
 
 &ndash; Riyadh, Saudi Arabia
 
 
 
 Job type
 
 &ndash; Full time
 
 
 
 
 
 
 About Us :
 
 
 
 Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world&rsquo;s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile&trade; delivery model, recognized as a benchmark of excellence in software development.
 
 
 A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world&rsquo;s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.
 
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 Key Responsibilities:
 
 
 <ol>
 <li>
 Analyse current business processes and identify areas for improvement.
 </li>
 <li>
 Collaborate with internal teams, business stakeholders, and external partners.
 </li>
 <li>
 Effectively Manage Change Requests - Identify the Impact and scope.
 </li>
 <li>
 Monitor and report on the progress of Requirement.
 </li>
 <li>
 Organize Elaboration sessions with Business Stakeholders.
 </li>
 <li>
 Provide guidance and support to other business analysts.
 </li>
 <li>
 Work with Project Managers in preparing Project Plan, Product road map.
 </li>
 <li>
 Possess skill in the data analysis.
 </li>
 <li>
 Document the Change Request, process flow diagram.
 </li>
 <li>
 Active participation in agile ceremonies
 </li>
 </ol>
 
 
 
 
 
 Application Deadline:
 
 30-Nov-2025
 
 
 
 
 
 
 Privacy Note:
 
 
 
 https://www.tcs.com/connect-with-tcs/privacy-policy
 
 
 
</div>

Business Analyst

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