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senior software engineer Jobs in Hyderabad

senior software engineer

software engineer, power and performance automation Jobs in Hyderabad

software engineer, power and performance automation

specialist i, quality assurance engineer Jobs in Hyderabad

specialist i, quality assurance engineer

qa automation engineer

Oracle

<div>
 
 Job Description
 
 
 
 As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
 
 
 As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.
 
 
 Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)
 
 
 Career Level - IC3
 
 
 
 Responsibilities
 
 
 
 Education &amp; Experience:
 
 
 BE, BTech, MCA , CA or equivalent preferred. Other qualifications with adequate experience may be considered.
 
 
 
 Job Description/Responsibilities
 
 
 
 <ul>
 <li>
 Take leadership role and the responsibility includes understanding &amp; perform various components functional testing, system testing and integration testing.
 </li>
 <li>
 Take responsibility of training and mentoring team members.
 </li>
 <li>
 Automate functional testing using selenium webdriver and Java and Cucumber Framework.
 </li>
 <li>
 Hand on debugging skills.
 </li>
 <li>
 Creating Functional, System, Integration, Non-functional Test Cases, executing them.
 
 
 
 </li>
 </ul>
 
 Mandatory Skills/Experience
 
 
 
 5 to 8 years of relevant experience
 
 
 <ul>
 <li>
 Must be hands-on in developing automation testing using Java, Selenium web driver and cucumber framework.
 </li>
 <li>
 Should have expertise on any Oracle Applications.
 </li>
 <li>
 Experience in Test Driven and Behavior Driven Automation Framework Development.
 </li>
 <li>
 Hands-on experience in framework creation/improvement for automation testing.
 </li>
 <li>
 Creating Test plan, test cases for the testing of the feature.
 </li>
 <li>
 Familiar in working with Linux and Windows Operating Systems.
 </li>
 <li>
 Should be have demonstrated knowledge in CI/CD (Gitlab, Jenkins) and RDBMS, SQL queries.
 </li>
 <li>
 Good experience in Azure / JIRA / ALM - Test Management Tools
 </li>
 <li>
 Developing a Web Based Application Test Plan, Test Strategy, Test Scenarios, Test Cases, and Traceability Matrix.
 </li>
 <li>
 Ability to work with the functional team to coordinate all testing efforts.
 </li>
 <li>
 Adopt innovative technologies and best practices to solve complicated challenges.
 </li>
 <li>
 Ability to learn new technologies, improve skills and develop yourself.
 
 
 
 </li>
 </ul>
 
 Desired Skill/Experience
 
 
 
 <ul>
 <li>
 Good command of English in written and spoken communication
 </li>
 <li>
 Willingness and ability to learn new technologies, improve skills and develop yourself
 </li>
 <li>
 Ready to work on any shifts.
 
 
 
 </li>
 </ul>
 Note:
 
 
 The position is based out of Bangalore OR Hyderabad, the candidate should be willing to relocate to either Bangalore OR Hyderabad.
 
 
 
 Qualifications
 
 
 
 Career Level - IC3
 
 
 
 About Us
 
 
 
 As a world leader in cloud solutions, Oracle uses tomorrow&rsquo;s technology to tackle today&rsquo;s challenges. We&rsquo;ve partnered with industry-leaders in almost every sector&mdash;and continue to thrive after 40+ years of change by operating with integrity.
 
 
 We know that true innovation starts when everyone is empowered to contribute. That&rsquo;s why we&rsquo;re committed to growing an inclusive workforce that promotes opportunities for all.
 
 
 Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
 
 
 We&rsquo;re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
 
 
 Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans&rsquo; status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
</div>

QA Automation Engineer

Software Engineer, Power and Performance Automation

PepsiCo

<div>
 
 Overview
 
 
 
 We&rsquo;re looking for a hands-on professional to lead transformation for the IT Operations team at PepsiCo through voice automation, AI-driven interactions, and 3CLogic integrations. This role focuses on designing, implementing, and optimizing voicebot and contact center automation solutions that enhance user experience, minimize manual effort, and boost overall service efficiency.
 
 
 
 Responsibilities
 
 
 
 Voicebot Strategy &amp; Design
 
 
 <ul>
 <li>
 Identify high-volume and high-impact voice processes suitable for automation.
 </li>
 <li>
 Design conversational flows and intents for Voicebots integrated with 3CLogic and ServiceNow (or similar platforms).
 </li>
 <li>
 Collaborate with business teams to define user journeys, intents, and expected outcomes.
 
 
 </li>
 </ul>
 Implementation &amp; Integration
 
 
 <ul>
 <li>
 Build and configure Voicebots using 3CLogic, ServiceNow Virtual Agent, or other conversational AI tools.
 </li>
 <li>
 Integrate 3CLogic with backend systems (CRM, ITSM, HR, ERP) to enable end-to-end automation.
 </li>
 <li>
 Ensure seamless handoffs between bot and live agent interactions.
 
 
 </li>
 </ul>
 Automation &amp; Transformation
 
 
 <ul>
 <li>
 Partner with automation teams to connect Voicebots with RPA or workflow automation platforms.
 </li>
 <li>
 Continuously identify opportunities to eliminate manual work through self-service and proactive bot interventions.
 </li>
 <li>
 Monitor voicebot performance and optimize based on analytics and feedback.
 
 
 </li>
 </ul>
 Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Track metrics such as containment rate, call deflection, CSAT, and average handle time reduction.
 </li>
 <li>
 Use data insights to refine scripts, dialog flow, and improve automation accuracy.
 
 
 </li>
 </ul>
 Stakeholder &amp; Vendor Management
 
 
 <ul>
 <li>
 Work closely with ServiceNow, 3CLogic, and IT stakeholders to ensure stable deployments.
 </li>
 <li>
 Document solution design, SOPs, and transformation benefits.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 9+ years of experience in Contact Center Transformation / Automation.
 </li>
 <li>
 3+ years of hands-on experience with 3CLogic (configuration, call flows, integrations, and reporting).
 </li>
 <li>
 Proven track record implementing Voicebot / Conversational AI solutions.
 </li>
 <li>
 Familiarity with ServiceNow, RPA tools, and speech analytics preferred.
 </li>
 <li>
 Understanding of call routing, IVR design, and ACD systems.
 </li>
 <li>
 Strong analytical, problem-solving, and communication skills.
 </li>
 <li>
 Ability to collaborate with cross-functional and vendor teams.
 </li>
 </ul>
</div>

Senior Manager-Contact Center Transformation

<div>
 Specialist
 
 I, Quality Assurance Engineer
 
 
 
 EY is a global leader in assurance, tax, transaction and advisory services. Technology is at the heart of what we do and deliver at EY. Technology solutions are integrated in the client services we deliver and are key to our innovation as an organization.
 
 
 Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are vital to innovation at scale. As part of Client Technology, you&rsquo;ll work with technologists and business experts, blending EY&rsquo;s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a catalyst for change and growth, you&rsquo;ll be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.
 
 
 
 EY Technology:
 
 
 
 Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.
 
 
 
 EY Technology supports our technology needs through three business units:
 
 
 
 Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly.
 
 
 Enterprise Workplace Technology (EWT) &ndash; EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience.
 
 
 Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.
 
 
 
 The opportunity
 
 
 
 The Quality Assurance Engineer, Specialist role provides intermediate level systems quality assurance testing services and maintains new techniques and tools to improve the quality and efficiency of software development, while executing usability, regression, and stress tests, preparing test reports, and contributing feedback during design reviews to ensure application performance and user experience meet defined standards.
 
 
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Participates in the implementation and maintenance of test automation strategies, test design, and coding reviews to ensure quality. Translates functional requirements and technical specifications into test scripts for new development or enhancement projects.
 </li>
 <li>
 Participates in the quality assurance testing process and follows up to assist in ensuring that all information system products and services meet company standards and end-user requirements.
 </li>
 <li>
 Analyzes input and output of test data. Identifies discrepancies between requirements and expected results. Documents exceptions and makes recommendations for improvement.
 </li>
 <li>
 Develops and documents quality assurance standards. Recognizes and identifies areas where policies and procedures need to be changed or developed.
 </li>
 <li>
 Collaborates across IT teams to execute manual End-to-End test cases and exploratory tests, following test case standards.
 </li>
 <li>
 Participates in special projects and performs other duties as assigned.
 </li>
 <li>
 Executes usability tests to assess the user experience and performance of the application, ensuring the software is intuitive and meets accessibility and design standards.
 </li>
 <li>
 Conducts regression testing and stress testing to verify application stability and responsiveness under various load conditions.
 </li>
 <li>
 Prepares comprehensive test reports that document test outcomes, bugs, usability concerns, and recommendations, and shares findings with the development and design teams for corrective actions.
 </li>
 <li>
 Participates in design reviews and provides feedback on user stories, interface elements, and product workflows to identify quality risks early in the development cycle.
 
 
 </li>
 </ul>
 
 Skills And Attributes For Success
 
 
 
 <ul>
 <li>
 A team player with strong analytical, communication and interpersonal skills
 </li>
 <li>
 Constantly updating yourself about new technologies in the market
 </li>
 <li>
 A winning personality and the ability to become a trusted advisor to the stakeholders
 
 
 </li>
 </ul>
 
 To qualify for the role, you must have
 
 
 
 <ul>
 <li>
 Minimum 3 years of experience in software quality assurance, with expertise in automation and manual testing.
 </li>
 <li>
 Bachelor&rsquo;s degree (B.E./B.Tech) in relevant fields such as Computer Science, IT, or Software Engineering, or a Master&rsquo;s degree/Diploma in Computer Science.
 </li>
 <li>
 Must have Agile, Confluence, JIRA, Monitoring and refining dashboards and must comply with Continuous process improvement for process flows/workflows.
 </li>
 <li>
 Hands-on experience with API testing (Postman, RestAssured) and performance testing tools (JMeter, LoadRunner).
 </li>
 <li>
 Proficiency in using JIRA, HP ALM, or TestRail for bug tracking and working in Agile/Scrum environments with CI/CD integration.
 
 
 </li>
 </ul>
 
 Ideally, you&rsquo;ll also have
 
 
 
 <ul>
 <li>
 Strong verbal and written communication, facilitation, relationship-building, presentation and negotiation skills.
 </li>
 <li>
 Be highly flexible, adaptable, and creative.
 </li>
 <li>
 Comfortable interacting with senior executives (within the firm and at the client)
 
 
 </li>
 </ul>
 
 What We Look For
 
 
 
 <ul>
 <li>
 Strong teamwork, work ethic, product mindset, client centricity and a relentless commitment to EY values.
 
 
 </li>
 </ul>
 
 What Working At EY Offers
 
 
 
 We offer a competitive remuneration package where you&rsquo;ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
 
 
 <ul>
 <li>
 Support, coaching and feedback from some of the most engaging colleagues around
 </li>
 <li>
 Opportunities to develop new skills and progress your career
 </li>
 <li>
 The freedom and flexibility to handle your role in a way that&rsquo;s right for you
 
 
 </li>
 </ul>
 EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
 
 
 
 About EY
 
 
 
 As a global leader in assurance, tax, transaction and advisory services, we&rsquo;re using the finance products, expertise and systems we&rsquo;ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
 
 
 If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
 
 
 Make your mark.
 
 
 Apply now.
</div>

Specialist I, Quality Assurance Engineer

Ideagen

<div>
 
 About Us
 
 
 
 
 Location - Hyderabad, India
 
 
 
 
 Department - Product R&amp;D
 
 
 
 
 Level - Executive
 
 
 
 
 Working Pattern - Work from office.
 
 
 
 
 Benefits - Benefits At Ideagen
 
 
 
 
 Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out!
 
 
 
 Join our dynamic Agile development team as a Software Engineer, where you will play a pivotal role in the Software Development Lifecycle, ensuring the timely delivery of innovative products. We are seeking a detail-oriented individual who is passionate about software testing, test automation, and professional advancement, contributing to Sprint backlog development to drive the achievement of Product team goals.
 
 
 AtIdeagen Audit Analytics, we&rsquo;re expanding our development team! If you're passionate about web technologies and thrive on solving complex problems with creativity and precision, we&rsquo;d love to hear from you.
 
 
 We are seeking a skilled and motivated Full-Stack PHP Developer to join our growing team. In this role, you will play a key part in designing, developing, and maintaining web applications that support both internal operations and external client needs. You&rsquo;ll work with large datasets, integrate multiple data sources, and gain valuable experience in SQL and scalable application development.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop and maintain full-stack web applications using PHP, Laravel, HTML, CSS, and JavaScript.
 </li>
 <li>
 Collaborate with cross-functional teams to define, design, and ship new features.
 </li>
 <li>
 Work with relational databases, primarily MariaDB/MySQL, to manage and query large datasets.
 </li>
 <li>
 Participate in code reviews, testing, and deployment processes.
 </li>
 <li>
 Troubleshoot, debug, and optimize application performance.
 </li>
 <li>
 Contribute to the planning and architecture of software platforms used across multiple products.
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 <ul>
 <li>
 Minimum 2 years of experience in PHP development in a business environment.
 </li>
 <li>
 Strong proficiency in Laravel framework.
 </li>
 <li>
 Solid understanding of HTML, CSS, JavaScript, and web application architecture.
 </li>
 <li>
 Experience working with relational databases (MariaDB/MySQL preferred).
 </li>
 <li>
 Familiarity with the Software Development Life Cycle (SDLC) and team collaboration tools.
 </li>
 <li>
 Excellent problem-solving and troubleshooting skills.
 
 
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 Exposure to AWS services and cloud-based development.
 </li>
 <li>
 Understanding of design patterns and various programming paradigms.
 </li>
 <li>
 Strong organizational and time management skills.
 </li>
 <li>
 Passion for simplifying complex data challenges.
 </li>
 <li>
 Self-motivated with a continuous learning mindset.
 
 
 </li>
 </ul>
 
 About Ideagen
 
 
 
 Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
 
 
 We&rsquo;re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you&rsquo;ll thrive at Ideagen!
 
 
 
 What is next?
 
 
 
 If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.
 
 
 To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.
 
 
 At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.
 
 
 Enhance your career and make the world a safer place!
 
 
</div>

Software Engineer Level 1

<div>
 
 Overview
 
 
 
 We are looking for dynamic and detail-oriented professionals to join our team in an L4 role focused on Operations and Trade Promotions Management. This role is ideal for individuals with 2-4 years of experience who excel in stakeholder communication, process optimization, and data-driven decision-making. You will play a key role in managing trade promotion operations, supporting business teams, and driving continuous improvement through analytical tools and automation.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage and support day-to-day operations related to Trade Promotions Management (TPM).
 </li>
 <li>
 Develop and maintain dashboards and reports using Power BI.
 </li>
 <li>
 Automate business processes and transform data using Python libraries (e.g., Pandas, NumPy, etc.).
 </li>
 <li>
 Collaborate with cross-functional teams to ensure smooth execution of promotional plans and operational workflows.
 </li>
 <li>
 Communicate effectively with stakeholders to gather requirements, provide updates, and resolve issues.
 </li>
 <li>
 Identify opportunities for process improvement and contribute to the development of scalable solutions.
 </li>
 <li>
 Ensure data accuracy, consistency, and timely reporting across systems.
 </li>
 <li>
 Maintain documentation and provide training or support to end users as needed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2-4 years of experience in operations, trade promotions, or related business functions.
 </li>
 <li>
 Strong communication and interpersonal skills, with the ability to work across teams and manage stakeholders.
 </li>
 <li>
 Proficiency in Microsoft Excel (including advanced functions and data handling).
 </li>
 <li>
 Experience with Power BI for data visualization and reporting.
 </li>
 <li>
 Good understanding of business systems is a plus.
 </li>
 <li>
 Intermediate knowledge of Python is a plus, especially for automation or data transformation tasks.
 </li>
 <li>
 Strong attention to detail, logical thinking, and a proactive attitude.
 </li>
 <li>
 Bachelor&rsquo;s degree or equivalent in any discipline.
 </li>
 </ul>
</div>

Assistant Manager- Sales Admin & Ops

Providence India

<div>
 IT Disaster Recovery Sr Analyst
 
 
 
 Job Summary
 
 
 
 The IT Disaster Recovery Specialist is responsible for designing, implementing, and maintaining robust disaster recovery strategies to ensure business continuity during outages, cyber incidents, or natural disasters. This role requires expertise in data center operations, infrastructure components, DR frameworks, and hands-on experience with industry-standard tools and technologies.
 
 
 
 Key Responsibilities Disaster Recovery Planning &amp; Framework
 
 
 
 Develop and maintain comprehensive IT Disaster Recovery (DR) plans for critical applications and infrastructure.
 
 
 Align DR strategies with organizational Business Continuity Plans (BCP) and compliance frameworks such as ISO 22301 and NIST.
 
 
 Define and regularly review Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for Tier 1 and Tier 2 applications.
 
 
 Establish and maintain IT DR governance processes and documentation.
 
 
 
 Data Center-Level Exercises
 
 
 
 Plan, coordinate, and execute full-scale data center failover and recovery exercises.
 
 
 Validate DR strategies for both on-premises and cloud environments (Azure/AWS).
 
 
 Perform post-exercise analysis and implement corrective actions to improve resilience.
 
 
 
 Infrastructure Knowledge
 
 
 
 Maintain deep understanding of core infrastructure components including Network, Storage, Database, Servers, Virtualization (VMware), Citrix, and Cloud platforms (Azure, AWS).
 
 
 Support integration of mass notification systems for crisis communication.
 
 
 
 Tools &amp; Technologies
 
 
 
 DR Tools like ServiceNow, Assurance, Fusion, Veeam, etc.
 
 
 Familiarity with Discovery tools for asset identification and dependency mapping.
 
 
 Knowledge of security and monitoring tools such as CrowdStrike and Rapid7 will be an advantage.
 
 
 
 Testing &amp; Validation
 
 
 
 Conduct regular DR drills, tabletop exercises, and failover tests for critical systems.
 
 
 Document test results, identify gaps, and recommend improvements.
 
 
 
 Compliance &amp; Reporting
 
 
 
 Ensure adherence to ISO 22301, NIST Cybersecurity Framework, and internal DR policies.
 
 
 Prepare and maintain DR readiness dashboards and reports for senior management.
 
 
 
 Collaboration &amp; Communication
 
 
 
 Work closely with IT teams, vendors, and business units to ensure DR readiness.
 
 
 Provide training and awareness sessions for stakeholders on DR processes.
 
 
 Act as a subject matter expert during crisis situations and recovery efforts.
 
 
 Should have strong and commandable communication skills and proven experience in hosting large-scale calls with IT teams and stakeholders during DR events or exercises.
 
 
 
 Process Improvement &amp; Automation
 
 
 
 Continuously evaluate existing DR processes for efficiency and effectiveness.
 
 
 Identify opportunities for automation in DR workflows, failover testing, and reporting.
 
 
 Stay updated on emerging technologies and best practices in disaster recovery and business continuity.
 
 
 Recommend and implement innovative solutions to enhance resilience and reduce recovery time.
 
 
 
 Required Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.
 </li>
 <li>
 5+ years of experience in IT Disaster Recovery, Business Continuity, or related roles.
 </li>
 <li>
 Strong knowledge and practical experience in Business Impact Analysis (BIA), Recovery Time Objective (RTO), Recovery Point Objective (RPO), Mean Time to Work (MTTW), Maximum Tolerable Downtime (MTD), and Work Recovery Time (WRT).
 </li>
 <li>
 Expertise in IT infrastructure components and data center functionality.
 </li>
 <li>
 Hands-on experience with DR tools and technologies (ServiceNow, Assurance, Fusion, Veeam).
 </li>
 <li>
 Familiarity with Discovery tools, CrowdStrike, and Rapid7 is a plus.
 </li>
 <li>
 Knowledge of new technologies, process improvement methodologies, and automation tools.
 </li>
 <li>
 Excellent knowledge of PowerPoint and Excel for reporting and presentation purposes.
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills.
 
 
 
 </li>
 </ul>
 
 Certifications (Preferred)
 
 
 
 <ul>
 <li>
 CBCP (Certified Business Continuity Professional)
 </li>
 <li>
 ISO 22301 Lead Implementer / Auditor
 </li>
 <li>
 Familiarity with NIST Cybersecurity Framework
 </li>
 <li>
 ITDR Specialist course
 </li>
 <li>
 Any Cloud Certification (AWS, Azure, ect..)
 </li>
 </ul>
</div>

Lead IT DR Analyst

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