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(senior) quality assurance engineer (m/f/d) Jobs in Egypt

account advisor - content - quality check Jobs in Egypt

customer service

quality assurance

<div>
 <p>
  We are currently seeking a
  <strong>
   French Quality Assurance Analyst
  </strong>
  to join our growing team. This role is ideal for professionals who are passionate about quality, customer experience, process improvement, and operational excellence within a contact center environment.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Evaluate customer interactions across multiple channels, including voice, email, chat, social media, and other customer support platforms.
  </li>
  <li>
   Conduct objective and independent quality assessments to ensure compliance with quality standards and client expectations.
  </li>
  <li>
   Participate in calibration sessions to maintain consistency and accuracy in evaluations.
  </li>
  <li>
   Provide detailed feedback and actionable recommendations to improve agent performance and customer satisfaction.
  </li>
  <li>
   Identify operational risks and recommend internal controls to mitigate potential issues.
  </li>
  <li>
   Detect potential fraud, security concerns, and process gaps.
  </li>
  <li>
   Analyze quality trends and provide insights to support business and operational improvements.
  </li>
  <li>
   Identify training and coaching opportunities to enhance team performance.
  </li>
  <li>
   Collaborate with cross-functional teams to drive continuous improvement initiatives.
  </li>
  <li>
   Support the implementation of quality standards, policies, and procedures across operations.
  </li>
  <li>
   Prepare reports and communicate findings to management and relevant stakeholders.
  </li>
 </ul>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree preferred.
  </li>
  <li>
   6 months to 2 years of experience in Quality Assurance within a contact center or customer service environment.
  </li>
  <li>
   Fluency in French, both written and spoken.
  </li>
  <li>
   Strong knowledge of Microsoft Office applications, particularly Excel, Word, and PowerPoint.
  </li>
  <li>
   Understanding of contact center operations, quality methodologies, and customer experience best practices.
  </li>
  <li>
   Strong analytical and reporting skills with attention to detail.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


French Quality Assurance

Hikma Pharmaceuticals

<div>
 At Hikma we put better health within reach, every day in more than 50 countries around the world. For more than 40 years, we've been creating high-quality medicines and making them accessible to the people who need them. Headquartered in the UK, we are a global company with a local presence across the United States (US), the Middle East and North Africa (MENA) and Europe, and we use our unique insight and expertise to transform cutting-edge science into innovative solutions that transform people's lives. We're committed to our customers, and the people they care for, and by thinking creatively and acting practically, we provide them with a broad range of branded and non-branded generic medicines. Together, our 8,600 colleagues are helping to shape a healthier world that enriches all our communities. We are a leading licensing partner, and through our venture capital arm, are helping bring innovative health technologies to people around the world. For more info Disclaimer: EMPLOYMENT RECRUITMENT FRAUD ALERT Please be advised that the Hikma Pharmaceuticals Group does not ask its employees or prospective employees to wire any money either to its bank accounts or to any third party, and does not conduct employment interviews via any social media platform, Google Hangouts, Yahoo! Messenger, text message, or e-mail. Unfortunately, employment scams are increasingly common and it is important to remain vigilant when conducting a job search. For more information about these scams, see the UK National Fraud Intelligence Bureau&rsquo;s website and the US Better Business Bureau&rsquo;s article on the subject. If you receive a request to send money through any means or a request for personal information from anyone claiming to be a Hikma recruiter, DO NOT REPLY. Instead, please forward the communication(s) to us at vacancy@hikma.com so that we may provide it to relevant law enforcement agencies, as appropriate.
 <br/>
 <br/>
 Website
 <br/>
 <br/>
 http://www.hikma.com
 <strong>
  Duties &amp; Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conducting regular investigations to guarantee that workers&rsquo; follow safety procedures as required
  </li>
  <li>
   Conducting quality audits as required to ensure compliance with GMP, Quality standards.
  </li>
  <li>
   Performing pre and post-production quality checks and providing related reports accordingly.
  </li>
  <li>
   Carrying out the issuance and weighing process of raw materials to guarantee the conformity of specifications to quality standards, approving the release of materials to production, as well as ensuring compliance of raw material storage with regulatory guidelines
  </li>
  <li>
   Ensuring compliance of plant conditions (Humidity, Temperature,&hellip;etc) with set guidelines
  </li>
  <li>
   Checking machine conformity to standards as well as ensuring periodic maintenance implementation
  </li>
  <li>
   Performing other duties related to the job as assigned by the direct supervisor
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Pharmacy with grade Very good or Excellent
  </li>
  <li>
   Fresh graduate.
  </li>
  <li>
   Ability to work with a team and being an effective team member
  </li>
  <li>
   Good understanding in the QA processes and the Agile development process
  </li>
  <li>
   Knowledge of quality assurance terminology, methods, and tools
  </li>
 </ul>
</div>


Quality Assurance Officer

Jamjoom Pharma

<div>
 Jamjoom Pharma has rapidly emerged as one of the leading pharmaceutical companies in the Afrasia region. With a geographical focus on the Middle East, Africa, and CIS countries, our strategic emphasis on selected therapeutic categories has driven rapid growth, market acceptance, and overall success.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are seeking a dedicated
 <strong>
  Quality Assurance IPC (Executive) to
 </strong>
 ensure strict adherence to GMP standards and quality assurance systems across all facility areas. This role is critical to maintaining compliance, supporting production excellence, and embedding a strong quality mindset throughout operations.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   IPC testing during all stages of product manufacturing in line with SOPs.
  </li>
  <li>
   Sampling of intermediate, bulk, and finished product batches for routine testing, validation, and cleaning.
  </li>
  <li>
   Monitoring and enforcing quality assurance measures in production areas, ensuring compliance with IPC testing.
  </li>
  <li>
   Implementing procedures for batch manufacturing and packaging documents, specifications, and SOPs.
  </li>
  <li>
   Overseeing QA measures during validation batches and planned changes.
  </li>
  <li>
   Monitoring calibration of production equipment and IPC instruments.
  </li>
  <li>
   Reviewing batch documentation for accuracy, completeness, and compliance.
  </li>
  <li>
   Reporting and following up on incidents, corrective actions, and CAPA implementation.
  </li>
  <li>
   Ensuring GMP standards are applied in warehouse, dispensing, manufacturing, and packaging areas.
  </li>
  <li>
   Participating in deviations, complaints, OOSs &amp; OOTs, ensuring timely closure.
  </li>
  <li>
   Identifying and rejecting non‑conforming materials/products per GMP standards.
  </li>
  <li>
   Coaching operators to embed a quality mindset in daily activities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education: Bachelor&rsquo;s degree in pharmacy.
  </li>
  <li>
   Experience: 3&ndash;7 years in sterile and non‑sterile manufacturing.
  </li>
  <li>
   Shift Flexibility: Ability to work night shifts is essential.
  </li>
  <li>
   Regulatory Knowledge: Up‑to‑date knowledge of GMP, EDA, SFDA requirements, WHO and ICH guidelines.
  </li>
  <li>
   Systems Expertise: Preferable knowledge of SAP system.
  </li>
  <li>
   Technical Skills: Experience with IQ, OQ, PQ protocols, facility/utilities management, equipment qualification, and strong background in cGMP/GLP compliance.
  </li>
  <li>
   Language Proficiency: Excellent command of English, spoken and written.
  </li>
 </ul>
</div>


Quality Assurance- IPC (Executive) Egypt

GE Vernova

<div><div><div>The EHS &amp; Quality specialist is responsible for ensuring that site/manufacturing operations meet quality standards, regulatory requirements, and EHS expectations, while also supporting continuous improvement, audits, supplier quality, customer inspections, and employee safety programs.
<p></p><h1 class="jobSectionHeader"><b>Job Description</b></h1>
<p><b>What will you do:</b></p>
<ul><li><p>Develop and Maintain Quality Plan and Quality Control plan</p>
</li><li><p>Implementation of the Quality Management System including Quality Assurance, Inspections, Calibrations, Procedures, Instructions and Quality Plans</p>
</li><li><p>Work with the Supplier Quality Engineer/Sourcing team to resolve and improve vendor-related quality issues</p>
</li><li><p>Issue Non-Conformity and Corrective Actions follow-up on closure</p>
</li><li><p>Lead on pre-inspection meeting for each project &amp; take care customer during they visit factory for witness inspection.</p>
</li><li><p>Oversee internal processes such as NCR, Internal Audit, and others to ensure data accuracy, and process effectiveness including resulting corrective actions and performance metrics</p>
</li><li><p>Develop site programs to promote employee engagement and foster a strong EHS culture.</p>
</li><li><p>Ensure compliance with GE Vernova EHS policies, and standards.</p>
</li><li><p>Support Cluster Leader at GEV EHS framework implementation.</p>
</li><li><p>Maintain legal compliance and oversee implementation of EHS regulations in the workplace.</p>
</li><li><p>Influence the development of site strategies and policies related to EHS and facilities management.</p>
</li><li><p>Support and/or lead assigned sites with audits, accident investigations, and EHS-related concerns.</p>
</li><li><p>Ensuring waste management principles are implemented in accordance with applicable regulations.</p>
</li><li><p>Supervising employee HSE training, conducting initial general HSE training.</p>
</li></ul><p></p><p><b>What will you bring:</b></p>
<ul><li><p>Bachelor&rsquo;s degree in engineering preferably Electrical, Electronics Engineering.</p>
</li><li><p>Minimum 2 years of experience in Quality Control/EHS.</p>
</li><li><p>Knowledge of Quality and EHS management systems.</p>
</li><li><p>Knowledge and experience in Problem solving methodologies.</p>
</li><li><p>Good communication &amp; presentation skills.</p>
</li><li><p>Fluency in English, Arabic, French.</p>
</li><li><p>Knowledge of Microsoft programs such as: MS Word, MS Excel, Microsoft Power point and Microsoft Outlook.</p>
</li><li><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Willingness to travel up to 50% across North Africa.</p>
</div></div></div></div></div></div></div></div></div></div></div></div></div></li></ul><div></div><p><b>What will make you stand out:</b></p>
<ul><li><p>Ability to create positive change in a team environment.</p>
</li><li><p>Comfortable navigating complex problems and driving solutions in a fast-paced environment.</p>
</li><li><p>Certified as Internal auditor.</p>
</li><li><p>Passionate about delivering exceptional Safety &amp; Quality and exceeding customer expectations.</p>
</li><li><p>Internal Auditor qualification</p>
</li><li><p>Knowledge and experience in maintaining ISO 9001, ISO 14001, and ISO 45001 standards.</p>
</li></ul><p></p><h1 class="jobSectionHeader"><b>Additional Information</b></h1>
<div><div><div><div><div><div><div><p><b>Relocation Assistance Provided: </b>No</p></div></div></div></div></div></div></div></div></div></div><p></p>

EHS & Quality Specialist

Capgemini

<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About Capgemini</b></h2>
</div><div><p>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of &euro;22.1 billion.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Role Description:</b></h2>
</div><div><p>We're looking for a passionate and experienced Quality Analyst (German Speaking) to join our vibrant team! As the Quality Analyst, you will be responsible for monitoring, evaluating, and improving the quality of services delivered across customer support and service desk operations, ensuring compliance with defined standards and enhancing overall customer experience.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Responsibilities:</b></h2>
</div><div><ul><li>Monitor and evaluate service interactions (calls, chats, tickets) to ensure adherence to quality standards and processes.
</li><li>Conduct quality audits and provide detailed feedback to improve individual and team performance.
</li><li>Develop and maintain quality scorecards, guidelines, and evaluation frameworks.
</li><li>Analyze quality trends and identify areas for improvement across service delivery.
</li><li>Collaborate with operations, training, and management teams to drive quality improvement initiatives.
</li><li>Support coaching sessions and calibration meetings to ensure consistency in quality assessments.
</li><li>Prepare regular reports and dashboards on quality performance and KPIs.
</li><li>Ensure compliance with client requirements, internal standards, and regulatory guidelines.</li></ul>
</div></div><div><div><h2 class="jobSectionHeader"><b>Experience &amp; Qualification:</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree in Business Administration, Languages, Information Technology, or a related field (preferred).
</li><li>Minimum 2&ndash;4 years of experience in Quality Assurance, Customer Service, or Service Desk operations.
</li><li>Proven experience in quality monitoring and evaluation within a support or service environment.
</li><li>In-depth understanding of quality frameworks, customer experience, and service management processes.
</li><li>Excellent communication, interpersonal, and problem-solving skills.
</li><li>Fluency in written and spoken English and German.
</li><li>Strong analytical and reporting skills.
</li><li>Proficiency in quality and reporting tools, including Excel, QA platforms, and CRM/ITSM tools.</li></ul></div></div></div></div></div></div></div>

Quality Analyst (German Speaking)

Novartis

<div><div><h3 class="jobSectionHeader"><b>Summary
</b></h3><div>#LI-Onsite<br>
Location: Amiria, Egypt<br>
Relocation Support: This role is based in Amiria, Egypt. Novartis is unable to offer relocation support: please only apply if accessible.<br>
<br>
If you thrive in fast-paced environments where your expertise keeps production moving, this role is for you. As a QC Specialist, you will ensure raw materials meet the highest quality standards before reaching production. You&rsquo;ll apply advanced analytical techniques, handle real-time challenges, and play a key role in maintaining compliance and data integrity in a high-demand environment.</div>
</div><div><h3 class="jobSectionHeader"><b>About the Role
</b></h3><div><p><b>Key Responsibilities</b></p><ul><li>
Perform raw material testing and analysis using chromatography and related laboratory techniques.</li><li>
Support compliant material release decisions to ensure production readiness and uninterrupted supply.</li><li>
Maintain accurate documentation and strong data integrity across testing and quality records.</li><li>
Ensure full compliance with Good Manufacturing Practices and site quality standards.</li><li>
Support investigations and quality issue resolution in a high-pressure manufacturing environment.</li><li>
Collaborate with production, procurement, and suppliers to prevent delays and resolve risks.</li><li>
Contribute technical expertise to inspection readiness and continuous improvement initiatives.</li></ul><p></p><p><b>
Essential Requirements</b></p><ul><li>
Bachelor&rsquo;s degree in Pharmacy or a related scientific field.</li><li>
At least two years of experience in pharmaceutical quality control.</li><li>
Hands-on experience in raw material testing, including chromatography-based analysis.</li><li>
Strong knowledge of Good Manufacturing Practices and quality compliance requirements.</li><li>
High attention to data integrity, documentation accuracy, and reliable execution.</li><li>
Ability to manage complexity, solve problems quickly, and collaborate across teams.</li></ul><p></p><p><b>
Desirable Requirements</b></p><ul><li>
Experience in environmental monitoring</li><li>
Exposure to quality control, analytical science and technology, or quality assurance environments.</li></ul><p></p><p><b>
Commitment to Diversity &amp; Inclusion</b></p><p>
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.</p><p></p><p>
Novartis is a proud member of the ILO Global Business and Disability Network and the Valuable 500, promoting the inclusion of people with disabilities in workplaces around the world. We also collaborate with international partners, such as Disability: IN, Purple Space, and Business Disability Forum to identify and develop best practice solutions to enable people with disabilities to participate as equal members of our organization.</p></div>
</div><div><div><p><b>Why Novartis:</b> Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients&rsquo; lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture</p><p><b>
Benefits and Rewards:</b> Learn about all the ways we&rsquo;ll help you thrive personally and professionally.<br>
Read our handbook (PDF 30 MB)</p></div></div></div>
<br><div><div>Division
<div>Operations
</div></div><div>Business Unit
<div>Quality
</div></div><div>Location
<div>Egypt
</div></div><div>Site
<div>Amiria
</div></div><div>Company / Legal Entity
<div>EG02 (FCRS = EG002) Novartis Pharma S.A.E
</div></div><div>Functional Area
<div>Quality
</div></div><div>Job Type
<div>Full time
</div></div><div>Employment Type
<div>Regular
</div></div><div>Shift Work
<div>No</div></div></div><div></div>

QC Specialist (m/f/d)

Acino

<div><p>Arcera is a global life sciences company headquartered in Abu Dhabi, United Arab Emirates. Our purpose is to enable longer and healthier lives while creating sustainable growth. We develop, manufacture, and commercialize a broad range of high-quality innovative and proven medicines in key international markets. With an operational footprint spanning over 90 countries across four continents, and manufacturing sites in eight countries, we offer more than 2,000 medicines across various therapeutic areas worldwide.</p><p></p><p><br>
As QA Senior Specialist your focus will be on the sterile production area, and you will be responsible for monitoring the manufacturing and packaging process to ensure the agreement with GMP procedures and report any violations during the manufacturing activities. The position reports to QA Senior Section Head of the sterile area and the location are based in our Cairo site in Al Obour City.</p><p></p><p><b><br>
Your responsibilities:</b></p>
<ul>
<li>Monitor production processes against batch records to ensure GMP compliance and prevent deviations.</li>
<li>Enter manufacturing and expiry dates for the monthly ampoule plan in SAP.</li>
<li>Review and approve monthly ampoule films for printing.</li>
<li>Collect and review batch record documents for market release, record data in annual product review template.</li>
<li>Report violations to the compliance team, ensure root causes are identified, and corrective actions implemented.</li>
<li>Participate in annual quality self-inspection plans to detect and address deviations in manufacturing practices.</li></ul><br>
<p></p>
<p><b>
Qualification and Experience:</b></p>
<ul>
<li>Bachelor&rsquo;s degree of pharmacy or science (Chemistry)</li>
<li>Work experience: 2-5 years</li>
<li>Decision-making and problem-solving skills</li>
<li>Ability to handle stress effectively</li>
<li>Excellent English proficiency and communication skills</li>
<li>Highly detail-oriented</li></ul><br>
<p></p>
<p>
This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you!</p></div>

QA Sr. Specialist (Sterile Area)

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