qa engineer

supervisor (quality assurance) Jobs in Pakistan

supervisor (quality assurance)

internal auditor

quality assurance officer Jobs in Pakistan

quality assurance officer

academic qa executive (female) Jobs in Pakistan

academic qa executive (female)

quality assurance

Simcoe IT

Job SummaryWe are seeking a detail-oriented and proactive Quality Assurance Officer with 3&ndash;5 years of experience in the FMCG industry. The ideal candidate will be responsible for ensuring product quality and food safety throughout the production cycle, from raw material inspection to finished goods evaluation. The role requires strong knowledge of quality assurance systems, food safety standards, GMP compliance, laboratory testing, and continuous improvement initiatives to ensure products consistently meet regulatory and company requirements.Experience Required: 3&ndash;5 Years Industry: FMCG (Mandatory) Location: 34 Km Main Ferozepur Road, Lahore Working Days: Monday &ndash; Saturday Time: 9am-5pm Salary: 80k-140k Note: Candidate from EBM background will be given preferenceKey Responsibilities● Conduct inspections and quality assessments of incoming raw materials to ensure compliance with established specifications.● Monitor production processes and perform in-process quality checks to maintain product consistency and quality standards.● Inspect finished goods and verify compliance with quality, safety, and packaging requirements before release.● Ensure adherence to Food Safety Management Systems, GMP, GHP, hygiene standards, and company quality policies.● Perform laboratory testing and analysis of raw materials, in-process samples, and finished products as required.● Maintain accurate quality records, testing reports, certificates, and documentation.● Investigate quality issues, customer complaints, and production deviations, and recommend effective solutions.● Conduct internal audits and support external audits, inspections, and regulatory compliance activities.● Monitor sanitation and hygiene practices across production and storage areas.● Coordinate with production, warehouse, procurement, and other departments to ensure quality objectives are achieved.● Assist in developing and updating quality procedures, SOPs, and inspection standards.Qualifications● Bachelor's degree in Food Science, Food Technology, Microbiology, Chemistry, Quality Management, or a related field.● 3&ndash;5 years of relevant Quality Assurance experience in the FMCG industry is mandatory.● Strong understanding of food safety regulations, quality management systems, and manufacturing processes.● Experience working with laboratory equipment and quality testing procedures.Pay: Rs80,000.00 - Rs140,000.00 per monthApplication Question(s):<ul><li>Do you have prior experience in FMCG sector? as prior experience in FMCG sector is mandatory</li><li>What is your current and expected salary?</li><li>Do you have an experience working with EBM?</li></ul>Experience:<ul><li>Quality Assurance Officer: 4 years (Required)</li></ul>Work Location: In person

Quality Assurance Officer

GRID Systems (PVT) Ltd.

<div>COMPANY 


Global Rescue is the world&rsquo;s leading membership organization providing integrated medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue&rsquo;s unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see www.globalrescue.com. 


ROLE OVERVIEW

We are looking for Associate Quality Assurance Engineer having strong attention to details, and Product/Software Quality Assurance skills throughout the Software Development Lifecycle. This is a mid-level position requiring the incumbent to have comprehensive understanding all stages of software testing from test planning to test closure, warranting a high-class end product for the consumer.

RESPONSIBILITIES
<ul><li>
Understand product requirements, functional specifications, and user stories.</li><li>
Design, write, and execute test cases and test scenarios for web and/or mobile applications.</li><li>
Perform manual testing including functional, regression, smoke, and sanity testing.</li><li>
Participate in automation testing activities by executing existing and writing new automated test scripts.</li><li>
Identify, log, track, and verify defects using bug tracking tools (e.g., Mantis, JIRA).</li><li>
Re-test fixed defects and validate fixes before release.</li><li>
Collaborate with business analysts, developers, product managers and senior QA engineers to clarify issues.</li><li>
Assist in preparing test reports and test summary documents.</li><li>
Participate in test planning, daily stand-ups, and retrospectives (Agile/Scrum).</li><li>
Follow QA best practices and contribute to continuous improvement of testing processes.</li></ul>

QUALIFICATIONS
<ul><li>
Bachelor's degree in Computer Science/Information Technology.</li><li>
0-2 years of experience in Quality Assurance domain.</li><li>
Understanding of different testing types (functional, non-functional, regression, integration, etc.).</li><li>
Familiarity with tools such as Selenium or Cypress/Playwright is a plus.</li><li>
Must have good analytical skills in identifying, documenting, and resolving issues and bugs.</li><li>
Good written and verbal communication skills</li></ul>

LOCATION: Islamabad, Pakistan

COMPENSATION: Based on experience + bonus + benefits</div>

Associate Quality Assurance Engineer

Cloud Rexpo Pvt. Ltd.

Job Details<ul><li>Job Type: Full-time</li><li>Shift/Schedule: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Rawalpindi</li><li>Department: Quality Assurance &amp; Compliance</li><li>Reporting to: Director QA</li></ul>Job DescriptionAre you a meticulous QA professional with a sharp eye for detail, structured thinking, and a background in process compliance?Cloud Rexpo is seeking a Quality Assurance Officer to serve as the primary operational arm of our QA function. In this role, you will be responsible for the daily execution of objective QA activities across multiple departments, including Sales, Virtual Assistant (VA) operations, Client Management, and Human Resources.Operating under the direct guidance of the Director QA, you will ensure process adherence, systematically identify risks, and maintain the absolute integrity and credibility of our operational data.Key Responsibilities1. Daily Operational Reporting<ul><li>Prepare and accurately consolidate daily Performance and Sales reports from source records within defined timelines.</li><li>Conduct daily client-specific quality assessments for a minimum of five (5) clients per branch across both locations.</li><li>Monitor ongoing email communication between VAs and clients to immediately flag quality, compliance, or professional risks.</li><li>Keep client status records current and instantly flag any outdated data or delayed reports with documented justifications.</li></ul>2. HR Recruitment &amp; Operations Audits<ul><li>Conduct weekly objective compliance checks on recruitment workflows, verifying the completeness of CVs, interview scoring sheets, panels, approvals, and onboarding documentation.</li><li>Audit HR Operations by verifying ERP employee records, attendance sheets, payroll input accuracy (deductions, additions), and authorized penalty records.</li><li>Cross-reference active operational practices against the approved company policy manual and SOPs to document deviations.</li></ul>3. Evidence Management &amp; Escalation<ul><li>Maintain a rigorous daily QA register documenting all checks, findings, and risk ratings.</li><li>Ensure every recorded finding is backed by solid digital or physical evidence (such as screenshots, email copies, or report extracts).</li><li>Adhere strictly to escalation protocols by reporting all findings in writing to the Director QA before verbal discussion. Immediately escalate high-risk compliance or client-loss threats.</li></ul>Required Skills &amp; Competencies<ul><li>QA &amp; BPO Industry Knowledge: Working knowledge of QA principles, audit methodologies, and process compliance. Familiarity with BPO operations, VA performance standards, and client communication standards is highly preferred.</li><li>HR Compliance: Strong understanding of HR recruitment cycles, operational records management, and basic familiarity with Pakistani labor law fundamentals.</li><li>Technical Skills: Proficiency in Microsoft Office (especially Excel for report data analysis). Hands-on experience with ERP task management and HR module report generation.</li><li>Professional Conduct: Exceptional attention to detail with the ability to identify subtle inconsistencies. Ability to observe objectively and communicate findings smoothly without causing unnecessary alarm or friction.</li><li>Strict Confidentiality: Absolute discipline regarding data protection; maintaining total confidentiality over HR documents, client records, and internal findings.</li></ul>Qualifications &amp; Experience<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Human Resources, Quality Management, or a related discipline.</li><li>Experience: Minimum of 3 to 5 years of proven experience in QA, internal audit, HR administration, or operational compliance.</li><li>Industry Background: Prior experience in a BPO or a multi-department corporate setting with exposure to client account management is strongly preferred.</li><li>Systems: Mandatory experience utilizing ERP platforms for task tracking and module reporting. Demonstrated experience in recruitment file auditing is a significant plus.</li></ul>What We Offer<ul><li>A structured, objective corporate environment.</li><li>Clear paths of authority and growth within the Quality Assurance &amp; Compliance department.</li><li>Market Competitive Salary + Bonuses</li><li>Paid Leaves</li></ul>Application Question(s):<ul><li>How many years of experience do you have in Quality Assurance (QA), internal audit, or operational compliance within a BPO or corporate environment? </li><li>This position requires working the night shift from 8:00 PM to 5:00 AM PKT to align with operational reporting. Are you comfortable with it?</li><li>Rate your proficiency with ERP platforms (specifically for task management or HR module reporting) on a scale from 1 to 10. Briefly mention which ERP software you have used.</li><li>Describe a time when you identified a significant process deviation or compliance gap in an HR or operational department. How did you document and escalate it?</li><li>Do you have experience auditing HR documentation (such as recruitment files, onboarding compliance, payroll inputs, or leave records)? Please briefly summarize your experience.</li><li>This is onsite role and we are located in Bahria Town Phase 7. Are you comfortable to commute to our location?</li><li>How much salary are you expecting for this role?</li></ul>Work Location: In person

Quality Assurance Officer (Female)

Reckitt

<div>
 We are Reckitt
 
 
 Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
 
 
 Research &amp; Development
 
 
 In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.
 
 
 We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.
 
 
 The size of our organisation means you'll have the opportunity to learn and work in different functions within R&amp;D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.
 
 
 
 About The Role
 
 
 
 <ul>
 <li>
 The scope of the job includes planning and managing, day to day QA oversight activities.
 </li>
 <li>
 Ensuring on time release of products from Mauripur &ndash; Healthcare/ Household after proper review.
 </li>
 <li>
 Support SQH in Quality resource management, update system and documents as per requirement.
 </li>
 <li>
 Direct reports include:
 </li>
 <ul>
 <li>
 AM QA
 </li>
 <li>
 QA Executive
 
 </li>
 </ul>
 </ul>
 Your responsibilities
 
 
 <ul>
 <li>
 Authorized by Reckitt for taking final decision on release or rejection of finished products in conjunction with SOP HCQA-017.
 </li>
 <li>
 Authorized to delegate release or rejection of finished products including but not limited to as per Quality Assurance System defined under Schedule B-II GMP compliance of Drug Act 1976.
 </li>
 <li>
 Authorized by Reckitt in reference to Drug Act 1976, Drug (Licensing &amp; Advertising) Rules 1976 &amp; Schedule B-II to release &amp; certify or to delegate release &amp; certify that each production batch has been produced and controlled in accordance with the requirements of the good manufacturing practices and the relevant rules made under the Ordinance relevant to the production, control, and release of drugs as well as of conditions of registration.
 </li>
 <li>
 Establish the quality management system and procedures.
 </li>
 <li>
 Monitor adherence to QA process is following all local regulatory requirements and Reckitt quality management systems.
 </li>
 <li>
 Ensure that the quality control procedures are implemented during every step of the production process.
 </li>
 <li>
 Implement Product Quality plans to ensure controls of manufacturing, quality testing and product packaging through line inspection.
 </li>
 <li>
 Implement Product Validation second plan to ensure robustness of manufacturing process, equipment, cleaning, and environment.
 </li>
 <li>
 Ensure that Annual Product Review (APR) are prepared and CAPA plan is in place.
 </li>
 <li>
 Ensure that thorough checking of batch documents in order to ensure release of Finished Products for sales is done in compliance with all local regulatory requirements and Reckitt Quality Management System.
 </li>
 <li>
 Plan and conduct internal quality audits and facilitate proactive solutions by collecting and performing statistical analysis of quality data.
 </li>
 <li>
 Establish and implement the Inspection and Testing Plan
 </li>
 <li>
 Participate in GMP Audit Program for the site.
 </li>
 <li>
 Ensure that deviations system is in place and effective CAPA and investigations are being done and monitor progress on implementation of CAPA.
 </li>
 <li>
 Ensure that Change control procedures are in place and effective.
 </li>
 <li>
 Take appropriate corrective actions on identified problems.
 </li>
 <li>
 Identify potential sources of error and suggest ways to eliminate them. (Preventive Actions)
 </li>
 <li>
 Support in investigating customer complaints.
 </li>
 <li>
 Ensure to manage proper upkeep and maintenance of Batch history records / documents and finished products and raw material retention samples.
 </li>
 <li>
 Monitor and report KPIs and take corrective / Preventive actions to improve quality performance.
 </li>
 <li>
 Continuous process improvement Devise procedures to inspect and report quality issues.
 </li>
 <li>
 Carry out regular Quality reviews with Supply Leadership to highlight areas of risk, progress being made, help needed and learning to be transferred smoothly.
 </li>
 <li>
 Ensure that NPD/EPD projects are smoothly handed over into manufacturing operations while &lsquo;Good-For-Sale&rsquo; is only approved when all quality requirements and success criteria are satisfied.
 </li>
 <li>
 Any other job/task assigned by Site Quality Head.
 
 
 </li>
 </ul>
 The experience we're looking for
 
 
 <ul>
 <li>
 Doctor of Pharmacy (Pharm &ndash; D) or bachelor&rsquo;s degree in pharmacy with 7 years experience having minimum five years experience in quality control and testing of drugs.
 </li>
 <li>
 Additional business high school graduation degree e.g., MBA/ MPhil will be preferred.
 </li>
 <li>
 Clear understanding and ability to assess and act upon product safety, quality, efficacy, and compliance risks.
 </li>
 <li>
 Good understanding of typical regulatory requirements relevant to a regulated product (But not limited to) e.g., Drugs Act. 1976, DRAP Rules 2012, ISO Standards and applicable ICH guidelines.
 
 
 </li>
 </ul>
 The skills for success
 
 
 Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&amp;D, Product Lifecycle Management.
 
 
 What we offer
 
 
 With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
 
 
 Equality
 
 
 We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
</div>

Head of Quality Assurance

Nestlé USA

<div>Quality Assurance Officer &ndash; Agriculture Services - Kabirwala
Position Snapshot
Department: Agriculture Services 
Location: Kabirwala Factory 
Job Type: Full Time 
Position Summary
Ensure implementation of Nestl&eacute; Quality &amp; Food Safety standards across regional milk collection operations while maintaining laboratory excellence, compliance, and fresh milk quality standards.
A Day in the Life&hellip;<ul><li>
Implement Nestl&eacute; Quality Management Systems and food safety standards in field operations.</li><li>
Conduct milk testing and ensure quality compliance during milk receiving &amp; dispatch.</li><li>
Maintain laboratory equipment, calibration, and Good Laboratory Practices (GLP).</li><li>
Monitor milk rejection, loss/gain, and support continuous improvement initiatives.</li><li>
Coach and develop field teams on Fresh Milk Quality Norms and QMS practices.</li><li>
Support audits, documentation, transport coordination, and workplace safety compliance.</li></ul> 
What Will Make You Successful:
Bachelor&rsquo;s degree: Food Science / Dairy Technology / Microbiology / Chemistry
Experience (Minimum) 1&ndash;2 years: Quality control / Quality Assurance<ul><li>
Knowledge of Food Safety, HACCP, FSSC-22000, and laboratory practices.</li><li>
Good communication and computer skills.</li><li>
Proactive, result-oriented, and able to work in field operations.</li><li>
Strong teamwork and problem-solving mindset.</li></ul></div>

Quality Assurance Officer - Agriculture Services - Kabirwala

Simply Connect

Quality Assurance Analyst &ndash; US Telecom CampaignLocation: Shahrah e Faisal, Karachi Timings: Night Shift (US Hours) Job Type: Full-Time - OnsiteSimply Connect is looking for a Quality Assurance Analyst to monitor, evaluate, and improve the quality of customer interactions within our US Telecom campaign. The ideal candidate will analyze calls, assess compliance and performance, identify coaching opportunities, and help drive continuous improvement across the sales and customer service teams.Key Responsibilities<ul><li>Monitor and evaluate customer interactions based on quality standards and campaign requirements.</li><li>Conduct call audits and score evaluations for sales and customer service representatives.</li><li>Ensure compliance with company policies, client requirements, and industry regulations.</li><li>Identify trends, performance gaps, and recurring issues impacting customer experience.</li><li>Provide detailed feedback and actionable recommendations to agents and team leaders.</li><li>Prepare quality reports, scorecards, and performance analyses.</li><li>Participate in calibration sessions to maintain scoring accuracy and consistency.</li><li>Collaborate with Operations and Training teams to improve team performance.</li><li>Track quality metrics and support continuous process improvement initiatives.</li><li>Maintain accurate records of evaluations and quality findings.</li></ul>Requirements<ul><li>2&ndash;3 years of experience in Quality Assurance, Sales, Customer Service, or Customer Support.</li><li>Experience working with US customers is required.</li><li>Strong understanding of quality monitoring and performance evaluation.</li><li>Excellent listening, analytical, and communication skills.</li><li>Strong attention to detail and problem-solving abilities.</li><li>Proficiency in Microsoft Excel, Google Sheets, and CRM platforms.</li><li>Experience in a US Telecom campaign is preferred.</li></ul>Preferred Qualifications<ul><li>Previous experience auditing sales or customer service calls.</li><li>Knowledge of call center KPIs, compliance standards, and quality frameworks.</li><li>Ability to analyze data and identify performance trends.</li></ul>Benefits<ul><li>Competitive Salary Package</li><li>Performance-Based Incentives</li><li>Career Advancement Opportunities</li><li>Professional Work Environment</li><li>Ongoing Learning &amp; Development</li><li>Transport Facility (Where applicable)</li></ul>Apply Nowhr@wesimplyconnect.comPay: From Rs60,000.00 per monthApplication Question(s):<ul><li>Do you have at least 2 years of experience in Quality Assurance/International Sales/Customer Service, or Customer Support?</li><li>Have you worked with US customers and evaluated or handled customer interactions in a call center environment?</li><li>Are you available to work onsite in Karachi during night shifts (US business hours)?</li></ul>Work Location: In person

Quality Assurance Analyst – US Telecom Campaign

ABS INTERNATIONAL

We are looking for someone who has worked in a call center and knows how to listen to calls and check if the agent did a good job or not.<ul><li>Salary: PKR 45,000 &ndash; 55,000/month</li><li>Shift: 6:00 PM &ndash; 2:00 AM</li><li>Location: Gulshan-e-Iqbal, Karachi</li><li>Job Type: Full-Time | On-Site</li></ul>Your Daily Work Will Include:<ul><li>Listen to recorded and live calls of our agents</li><li>Give each call a score based on a checklist we provide</li><li>Write simple and clear feedback for agents and their team leads</li><li>Attend weekly team meetings to discuss call quality</li><li>Report any common mistakes or problems to the manager</li></ul>We Need Someone Who:<ul><li>Has at least 6 months to 1 year of call monitoring experience in a BPO or call center</li><li>Understands how sales and customer support calls work</li><li>Can use Excel or Google Sheets and call recording tools</li><li>Can write feedback in English clearly</li><li>Is available to work evening shift, 6 days a week &mdash; on-site only</li></ul>&gt; Important &mdash; Please Read Before Applying:This job is only for people who have worked in a call center or BPO. If your experience is in software testing, IT, or app/website QA &mdash; this is not the right role for you.Salary &amp; Benefits:<ul><li>PKR 45,000 &ndash; 55,000 per month based on experience</li><li>Salary always paid on time &mdash; no exceptions</li><li>proper training provided from day one</li><li>Clear path to grow into Senior QA or Team Lead role</li><li>Stable long-term job with a well-established company</li></ul>How to Apply:Apply on Indeed with your updated CV. Keep your phone active &mdash; we will call shortlisted candidates directly.We welcome applications from all candidates regardless of gender or background.Pay: Rs45,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Do you have at least 1 year of experience monitoring or auditing calls in a BPO or call center? (Yes/No)</li><li>Have you worked specifically with sales or customer support calling processes &mdash; not software or IT testing? (Yes/No)</li><li>Are you available to work 6 days a week from 6:00 PM to 2:00 AM consistently? (Yes/No)</li><li>Do you currently reside in or near Gulshan-e-Iqbal, Karachi? (Yes/No)</li><li>Have you used a QA scorecard or call evaluation form to grade agent performance? (Yes/No)</li><li>Are you comfortable providing written feedback to agents and team leads in English? (Yes/No)</li><li>Do you have experience attending or conducting calibration sessions? (Yes/No)</li><li>Is your background strictly in voice-process or contact center QA &mdash; no software, app, or website testing? (Yes/No)</li></ul>Work Location: In person

Call Quality Assurance Analyst — BPO / Call Center

Explore 569+ Quality assurance in Pakistan this July. Find roles across top companies and apply now to boost your career.