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process excellence manager Jobs in Cairo Egypt

process excellence manager

quality assurance engineer Jobs in Cairo Egypt

quality assurance engineer

quality manager

Majid Al Futtaim

<div>
 
 
 JOB TITLE
 
 
 
 Associate Manager - Quality and Hygiene private label | MAF Retail | Head Office Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Associate Manager - Quality and Hygiene is responsible for supporting activities to ensure the highest quality of hygiene and food safety in all areas of operations within the store.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Support the analysis of quality and food safety standards and implement continuous improvements.
 </li>
 <li>
 Implement and monitor HACCP, ISO 22000 and local regulatory standards (e.g., NFSA, EOS).
 </li>
 <li>
 Maintain all documents related to hygiene procedures to ensure quality.
 </li>
 <li>
 Lead internal/external audits and corrective actions
 </li>
 <li>
 Monitor the storage of fresh food according to the set standards and procedures.
 </li>
 <li>
 Monitor and report on the segregation, storage and timely removal of all waste.
 </li>
 <li>
 Implement training for all food and waste handling staff.
 </li>
 <li>
 Implement the hygiene and food safety awareness/climate in the stores to ensure highest quality
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in Veterinary, Food Science, Microbiology, or related field.
 </li>
 <li>
 5+ years in related food quality control, 3+ years within the retail working with food is preferable.
 </li>
 <li>
 Bachelor&rsquo;s in Veterinary, Food Science, Microbiology, or related field.
 </li>
 <li>
 Lab testing, cold chain logistics.
 </li>
 <li>
 Analytical, leadership, crisis management.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Associate Manager - Quality and Hygiene- Private Label

Shift EV

<div>
 
 About Shiftv
 
 
 
 
 Shift EV is on a mission to electrify transportation and accelerate the global shift to sustainable mobility. Founded in 2021, we developed the first automotive grade industrial retrofitting process to reduce the cost and speed of electrification by an order of magnitude. Our business today spans MENA and Europe, financed by category leading investors. We empower our people with the responsibility to drive change at scale. At Shift EV, your ideas don&rsquo;t just matter &mdash; they shape a more sustainable world. Join us and be part of something bigger: the future of electric mobility.
 
 
 
 
 You&rsquo;ll Work On
 
 
 
 
 With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow&rsquo;s transportation. As part of our Quality team, you&rsquo;ll help build the state-of-the-art smart vehicles our customers expect from us. Within our plant, we&rsquo;re constantly developing new technologies and processes to further increase our efficiency. That means we&rsquo;re continually seeking diligent, determined performers who think outside the box to help us find better, more efficient ways to manufacture our vehicles. You will be responsible for managing and improving the quality of our supply chain, working closely with suppliers to drive continuous improvement and uphold our commitment to delivering exceptional products. You will collaborate with the Supply Chain team, Quality team, and Manufacturing Engineering to deliver high-quality products/components to defined standards.
 
 
 
 
 You'll Have Ownership Over
 
 
 
 <ul>
 <li>
 Supplier Evaluation and Selection: Assessing potential suppliers for their capabilities, quality management systems, and ability to meet automotive industry standards. This involves conducting audits, reviewing documentation, and most probably visiting supplier facilities.
 </li>
 <li>
 Quality Standards Compliance: Ensuring that suppliers adhere to industry quality standards such as IATF 16949, VDA6.3 or other applicable standards. This involves monitoring suppliers' quality processes and procedures.
 </li>
 <li>
 Quality Assurance: Developing and implementing quality assurance processes to ensure that parts and components meet specifications and requirements. This may involve creating inspection plans, establishing testing protocols, and defining acceptable quality levels (AQLs).
 </li>
 <li>
 Supplier Performance Monitoring: Monitoring supplier performance through key performance indicators (KPIs) such as defect rates and corrective action response time. Identifying areas for improvement and working with suppliers to implement corrective actions.
 </li>
 <li>
 Root Cause Analysis and Problem Solving: Investigate quality issues, defects, and non-conformances to identify root causes and implement corrective and preventive actions (CAPAs). This may involve using tools such as 8D methodology, fishbone diagrams, or Pareto analysis.
 </li>
 <li>
 Continuous Improvement: Driving continuous improvement initiatives both internally and with suppliers to enhance quality, reduce defects, improve processes, and increase efficiency.
 </li>
 <li>
 New Product Introduction (NPI) Support: Collaborating with suppliers during the introduction of new products or components to ensure that quality requirements are met from the outset.
 </li>
 <li>
 Documentation and Reporting: Maintaining accurate records of supplier performance, quality audits, inspection results, and corrective actions. Generating reports to communicate quality metrics and trends to relevant stakeholders.
 </li>
 <li>
 Cross-functional Collaboration: Collaborating with other departments such as engineering, manufacturing, purchasing, and logistics to ensure alignment on quality requirements and resolve issues effectively.
 </li>
 <li>
 Risk Management: Identifying and mitigating quality risks associated with supplier processes, materials, or changes in production methods.
 </li>
 <li>
 Lead, coach, train &amp; assess the performance of team members and ensure compliance with best practices.
 </li>
 <li>
 Ensure compliance to timeline and quality for various phases of the engineering process.
 </li>
 <li>
 Develop operational initiatives and participate in various meetings.
 </li>
 <li>
 Ensuring that workflows, processes, and products comply with safety regulations.
 </li>
 <li>
 Develop and compile best practices for a specific manufacturing process and support implementation with other same commodity suppliers.
 </li>
 <li>
 Assist in the deployment, development, and improvement of the Quality Management System.
 
 
 </li>
 </ul>
 
 You Have
 
 
 
 <ul>
 <li>
 Electrical/mechanical engineering degree with perfect understanding and experience in problem-solving &amp; troubleshooting with 6-8 years of experience in quality engineering, quality assurance, or a similar role.
 </li>
 <li>
 ISO9001:2015 Certified lead auditor
 </li>
 <li>
 Basic knowledge &amp; background in the automotive industry
 </li>
 <li>
 Knowledgeable of the safety precautions of high voltage usage
 </li>
 <li>
 Excellent verbal and written communication and strong interpersonal skills
 </li>
 <li>
 Strong analytical skills
 </li>
 <li>
 Strong knowledge of Microsoft Office applications
 </li>
 <li>
 Able to work efficiently in a team environment
 </li>
 <li>
 Basic mathematical arithmetic skills
 </li>
 </ul>
</div>

Supplier Quality Lead

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 We are seeking a
 
 Business Process Consultant
 
 (f/m/d) for Delivery Quality Management in Cloud Application Services Delivery Center EMEA MEE within the CAS Family.
 
 
 
 About SAP Cloud Application Services (CAS)
 
 
 
 CAS provides a wide range of services for managing business process and application logic, data layers, application security, software releases, performance, integrations and adoption accelerator through a subscription. Our application experts are engaged in the Operating Phase (Run-phase) to understand customer&rsquo;s needs, helping to define and scoping elements and outcomes aiming a delivery of service excellence.
 
 
 We are seeking a motivated and dynamic professional to join our team. The role will play a crucial role in saving the CAS Delivery Quality esp. during customer transition and operating phase.
 
 
 Furthermore the professional is supporting the Application Service Managers (ASM) during customer renewal phase.
 
 
 
 As a Business Process Consultant for Delivery Quality Management you will:
 
 
 
 <ul>
 <li>
 Be responsible for ensuring that the Delivery for all CAS customer in EMEA/MEE meet the highest standards of quality. (Monitoring of Delivery Quality KPIs, Analyzing and taking action)
 </li>
 <li>
 Collaborate with several stakeholders like Application Service Mangers in the organization to ensure high service quality and implementation of improvements
 </li>
 <li>
 Be responsible for the reporting to CAS Management
 </li>
 <li>
 Takeover projects for escalation prevention and improvements in the CAS organization
 </li>
 <li>
 Be responsible for the Renewal Rescue program in EMEA/MEE to safeguard and accelerate renewals
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Analytical thinking, recognition and understanding of coherencies and dependencies
 </li>
 <li>
 Knowledge in providing executive level summary of background and current situation at customers
 </li>
 <li>
 Experience in data analyzing, reporting, presentation using Microsoft Office, especially Excel and Powerpoint
 </li>
 <li>
 Hands-on experience in SAP Software and Systems
 </li>
 <li>
 Knowledge in Delivery support, ITIL and project management
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Very good English-skills are a must
 
 
 </li>
 </ul>
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 443279 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Business Processes Consultant, Cairo

Air Arabia

<div>
 
 Job Purpose
 
 
 
 To execute, monitor and follow up on Quality Assurance audit plans ,reviews and surveillance as directed by &ldquo;Quality Assurance Manager&rdquo;. Follow up on corrective measures in line with Air Arabia quality standards and IOSA and other regulatory bodies&rsquo; requirements to ensure compliance with the same across all functions and areas of operation.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Maintains the Quality Assurance System adopted for internal procedures, processes and products audits, surveillance and spot checks in accordance with ECAA/IOSA standards and requirements. .
 </li>
 <li>
 Participates in updating and communicating the regulations of G ECA in the corresponding manuals such as OM, GMM, GOM,MEL, ...etc. in coordination with corresponding personnel in operations and engineering departments.
 </li>
 <li>
 Reviews the internal quality standards and regulatory requirements on regular basis in accordance with Air Arabia/CAA approvals; highlights any variances or changes needed to the &ldquo;Quality Assurance Manager&rdquo; accordingly.
 </li>
 <li>
 Contributes to the preparation and executing of internal annual audit plan; this includes regular audit checks, as well as urgent audit reviews; carries out assigned audit plan in accordance with approved checklists.
 </li>
 <li>
 Cooperates with the department heads/managers to communicate and execute the audit schedules timely; maintains effective and on-going communication on updates to ensure successful results; sends out necessary notifications for concerned parties prior to agreed schedules to allow needed arrangements from their side.
 </li>
 <li>
 Partners with Stakeholders and &ldquo;Quality Assurance Manager&rdquo; to gather necessary historical data, documentation, and feedback to ensure that all established operations and procedures adopted in the Company are satisfactory.
 </li>
 <li>
 Identifies root causes and assists in formulating and monitoring the adherence to comprehensive corrective actions for regulatory audits; records the findings and corrective actions in system for verification, follow up, and database purposes.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 <ul>
 <li>
 Assists the &ldquo;Quality Assurance Manager&rdquo; in developing and monitoring the adherence to Quality Assurance policies, procedures, and manuals in accordance with Company&rsquo;s requirements; supports in developing Quality Assurance awareness across the different functions through Bulletins, inter-service memos, PPT, presentations, workshops, etc...
 </li>
 <li>
 Performs safety and quality audits and conducts periodic review approvals on Suppliers, Vendors, Subcontractors, Simulator, Ramp and Outstations, this includes but not limited to: MROs, GHAs, Fuel Companies, Cargo, flight operations , etc.; raises and follows-up on findings in Q-Pulse and with concerned owners.
 </li>
 <li>
 Reviews MDD/ADD/CDL and Reliability reports and ensures comprehensive audit and conformance reports are produced and communicated to regulatory bodies in due time; highlights areas of concern where urgent attention and improvement are needed.
 </li>
 <li>
 Ensures effective liaison with regulatory authorities and other operationally relevant external entities.
 </li>
 <li>
 Maintains and regularly updates necessary records related to Quality Assurance Audits such as personnel authorization files, dispensation files, deviations, and concessions.
 </li>
 <li>
 Supports the Engineering Department with new licenses aiming for continuation of training and enhancing capabilities ensuring the licenses are processed and issued as per regulations.
 </li>
 <li>
 Assists in the process of delivering and redelivering aircraft, as well as the renewal of aircraft certificates, including Airworthiness Certificates, flight permits, and radio licenses, among others.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor's degree in Aircraft Engineering, ATPL/CPL License or equivalent; with experience and exposure required to fulfil the position requirements.
 </li>
 <li>
 Certificates related to Auditing, Quality Assurance and/or Compliance such as IOSA or ISO &ndash; Lead Assessor are highly desirable and some may be treated as conditional for this role.
 </li>
 <li>
 Project Management certificate or alternately the proven corresponding working experience is nice to have.
 </li>
 <li>
 Proficient in Microsoft Office (Advanced Excel and PowerPoint), Internet and Web Search.
 </li>
 <li>
 Excellent command over written and verbal communication skills: reporting, presentations, etc.
 </li>
 <li>
 Fluent in English Language, Arabic Language is a plus.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 3-5 years of related working experience in Quality Assurance/Audit in the aviation/airline industry.
 </li>
 <li>
 Extensive exposure to the Civil Aviation Authorities and regulatory bodies&rsquo; legal requirements, preferably GCAA and/or EASA/FAA; familiar with regulations pertaining to Licensing, procedures, and manuals.
 </li>
 <li>
 Knowledgeable with working exposure to Commercial /Safety/Internal &amp; External Audit practices.
 </li>
 <li>
 Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations
 </li>
 <li>
 Aircrafts technical knowledge and relative exposure to aircrafts maintenance requirements is a plus.
 </li>
 <li>
 Possesses an in-depth knowledge in documentation control systems.
 </li>
 <li>
 Experienced in designing procedures and manuals as per business needs and in line with adopted regulations and approved quality standards.
 </li>
 <li>
 Analytical thinking, efficiency and commitment to successful results.
 </li>
 <li>
 Proven skills in analysing data, identifying pitfalls and recommending corrective measures.
 </li>
 <li>
 Cost-oriented, possesses effective problem solving and decision making skills.
 </li>
 <li>
 High accuracy and attention to details.
 </li>
 </ul>
</div>

Quality Assurance Engineer

Accenture Middle East

<div>
 
 Accenture Egypt is seeking an
 
 experienced SAP Test Manager/Senior Manager
 
 to drive
 
 end-to-end testing strategy
 
 and
 
 execution
 
 for a major
 
 SAP transformation program
 
 .
 
 
 This role ensures that all
 
 SAP modules
 
 and
 
 integrations
 
 meet
 
 functional
 
 ,
 
 technical
 
 , and
 
 business requirements
 
 , delivering a
 
 high-quality
 
 ,
 
 defect-free system
 
 .
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead the
 
 planning
 
 ,
 
 design
 
 , and
 
 execution
 
 of
 
 SAP test cycles
 
 , including
 
 unit
 
 ,
 
 integration
 
 ,
 
 regression
 
 , and
 
 user acceptance testing (UAT)
 
 .
 </li>
 <li>
 Define and enforce
 
 testing standards
 
 ,
 
 methodologies
 
 , and
 
 best practices
 
 across workstreams.
 </li>
 <li>
 Collaborate with
 
 business stakeholders
 
 ,
 
 functional consultants
 
 , and
 
 technical teams
 
 to validate requirements and design comprehensive
 
 test scenarios
 
 .
 </li>
 <li>
 Oversee
 
 defect management
 
 ,
 
 root cause analysis
 
 , and
 
 resolution tracking
 
 to ensure
 
 system quality
 
 .
 </li>
 <li>
 Maintain
 
 test documentation
 
 ,
 
 scripts
 
 , and
 
 progress dashboards
 
 for transparency and reporting to
 
 PMO
 
 and
 
 leadership
 
 .
 </li>
 <li>
 Mentor and coordinate
 
 testing teams
 
 , ensuring timely delivery of
 
 high-quality test results
 
 .
 </li>
 <li>
 Support
 
 continuous improvement initiatives
 
 by identifying
 
 process gaps
 
 and recommending
 
 efficiency enhancements
 
 .
 </li>
 <li>
 Demonstrate strong
 
 analytical
 
 ,
 
 problem-solving
 
 , and
 
 communication skills
 
 to manage
 
 cross-functional dependencies
 
 and align stakeholders.
 </li>
 </ul>
 
 
 
 
 Job qualifications:
 
 <ul>
 <li>
 Proven experience in
 
 SAP testing
 
 across multiple modules and integrations.
 </li>
 <li>
 Expertise in
 
 test planning
 
 ,
 
 execution
 
 , and
 
 defect management
 
 .
 </li>
 <li>
 Strong knowledge of
 
 testing methodologies
 
 ,
 
 standards
 
 , and
 
 best practices
 
 .
 </li>
 <li>
 Familiarity with
 
 SAP transformation programs
 
 ,
 
 UAT
 
 , and
 
 regression testing
 
 .
 </li>
 <li>
 Hands-on experience with
 
 test documentation
 
 ,
 
 progress tracking
 
 , and
 
 reporting tools
 
 .
 </li>
 <li>
 Excellent leadership and mentoring skills to guide
 
 testing teams
 
 and ensure timely delivery.
 </li>
 <li>
 Strong collaboration and communication skills to work with
 
 business stakeholders
 
 ,
 
 functional consultants
 
 , and
 
 technical teams
 
 .
 </li>
 <li>
 Bachelor&rsquo;s degree in a relevant field (e.g., Computer Science, Information Technology, Engineering); certifications in
 
 SAP testing
 
 or
 
 quality assurance
 
 are a plus.
 </li>
 </ul>
 
 
</div>

SAP Test Manager

Protiviti Middle East Member Firm

<div>
 
 
 Archer Manager (Consulting) (Bilingual: Arabic &amp; English)
 
 
 
 
 
 
 
 Role Purpose:
 
 
 
 
 
 
 Lead end-to-end delivery of Archer GRC programs&mdash;strategy, solution architecture, install on-premise Archer Platform, build, integration, UAT &amp; steady-state operations&mdash;with accountability for scope, quality, schedule &amp; stakeholder outcomes. The Senior Manager combines deep Archer platform expertise, GRC domain mastery &amp; client leadership to shape defensible, scalable &amp; regulator-aligned solutions across complex enterprises. The ideal candidate must have at least 7 to 8 years of hands-on Archer development experience, strong GRC domain knowledge &amp; client-facing consulting skills to translate business objectives into robust, compliant &amp; scalable Archer Platform.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic Leadership &amp; Client Advisory
 
 
 <ul>
 <li>
 Own client engagement outcomes: define delivery approach, operating model &amp; governance; chair steering/working groups &amp; drive executive updates.
 </li>
 <li>
 Translate business objectives into a multi-release Archer roadmap with measurable KPIs &amp; benefits realization.
 </li>
 <li>
 Advise on target operating model for GRC (people, process, technology, data) including federated (multi-tenanted) vs. centralized models.
 </li>
 </ul>
 
 
 Solution Architecture &amp; Delivery Excellence
 
 
 <ul>
 <li>
 Design enterprise-grade Archer architectures: application / ODA strategy, data model, relationships, record permissions, role design &amp; performance considerations.
 </li>
 <li>
 Lead configuration across fields, layouts, calculated fields, access control, advanced workflow (AWF), notifications, reports / iViews &amp; dashboards.
 </li>
 <li>
 Establish quality gates: requirements traceability, peer reviews, SIT / UAT entry&ndash;exit criteria &amp; production readiness checklists.
 </li>
 <li>
 Plan releases &amp; environment promotions with packaging/migration utilities; maintain versioning, rollback &amp; release notes.
 </li>
 <li>
 Must have experience in deployment of the Archer Modules: Internal Audit, Enterprise &amp; Operational Risk Management, Business Continuity Management, Regulatory Compliance and Policy Management, Third Party Risk Management, IT &amp; Security Risk Management,
 </li>
 <li>
 Regional GCC delivery experience; Arabic technical writing samples portfolio.
 </li>
 </ul>
 
 
 Arabic Localization, Documentation &amp; Training
 
 
 <ul>
 <li>
 Deliver Archer solutions in Arabic language including translation of field labels, values, notifications &amp; end-user help; verify right‑to‑left (RTL) usability where applicable.
 </li>
 <li>
 Produce client-ready documentation in Arabic &amp; English (BRDs / FSDs, solution design documents, configuration runbooks, user / admin guides, SOPs).
 </li>
 <li>
 Conduct bilingual training &amp; UAT support (scripts, data sets, defect triage) ensuring equivalence of Arabic &amp; English materials.
 </li>
 </ul>
 
 
 Integration, Data &amp; Security
 
 
 <ul>
 <li>
 Oversee integrations via Data Feed Manager, REST / SOAP APIs &amp; files / DB connectors with AD / LDAP / SSO (SAML), ITSM, SIEM, Power BI, ERP / Procurement &amp; project systems.
 </li>
 <li>
 Define data quality, lineage, retention &amp; backup/restore processes; ensure auditable controls for changes &amp; data migrations.
 </li>
 <li>
 Work with platform/security teams on hardening, vulnerability remediation &amp; performance tuning across Archer 6.x stacks.
 </li>
 </ul>
 
 
 Risk &amp; Compliance Alignment (GCC &amp; International)
 
 
 <ul>
 <li>
 Map solution capabilities to frameworks &amp; regulations (e.g., ISO 31000, ISO/IEC 27001, NIST RMF) &amp; GCC regulations (e.g., NCA-ECC, SAMA, UAE IA/NESA, CBK).
 </li>
 <li>
 Operationalize control testing, risk assessments, KRIs / KPIs, issues/findings &amp; continuous monitoring dashboards for first &amp; second lines of defense.
 </li>
 </ul>
 
 
 People Leadership &amp; Practice Growth
 
 
 <ul>
 <li>
 Manage &amp; mentor multi-site delivery teams; drive skills development, code/configuration reviews &amp; knowledge management.
 </li>
 <li>
 Contribute to practice accelerators (templates, scripts, utilities) &amp; proposals/RFPs; support demos &amp; POVs.
 </li>
 </ul>
 
 
 Operations &amp; Support
 
 
 <ul>
 <li>
 Establish L2/L3 support model, SLAs &amp; runbooks for incidents, service requests &amp; enhancements.
 </li>
 <li>
 Monitor scheduled jobs, data feeds &amp; integrations; lead root cause analyses &amp; continuous improvement backlogs.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications (Must‑Have)
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science/IT or related; MBA preferred.
 </li>
 <li>
 8&ndash;12+ years overall with 7+ years hands-on Archer &amp; 4+ years leading Archer programs.
 </li>
 <li>
 Bilingual fluency in Arabic &amp; English (spoken &amp; written).
 </li>
 <li>
 Proven experience deploying Archer in Arabic language, including configuration, content translation, reports/dashboards, notifications &amp; UAT/training in Arabic.
 </li>
 <li>
 Demonstrated ability to develop complete client documentation packages in Arabic (design, user / admin guides, SOPs).
 </li>
 <li>
 Hands-on mastery of Archer application builder, AWF, role-based access, Data Feed Manager, reporting / iViews / dashboards &amp; packaging/promotions.
 </li>
 <li>
 Experience integrating with enterprise systems via REST / SOAP, flat files / DB &amp; SSO (SAML) with AD/LDAP.
 </li>
 <li>
 Strong command of GRC processes across ERM, IT &amp; Security Risk, Compliance / Policy, Third‑Party Risk, Audit &amp; BCM.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications &amp; Certifications
 
 
 <ul>
 <li>
 Archer certifications (Associate/Professional/Administrator).
 </li>
 <li>
 CRISC, ISO/IEC 27001 LA/LI, etc.
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Executive communication, stakeholder management &amp; negotiation.
 </li>
 <li>
 Analytical problem-solving, structured thinking &amp; delivery governance.
 </li>
 <li>
 Team leadership, mentoring &amp; quality management.
 </li>
 <li>
 High standards of documentation quality in both Arabic &amp; English.
 </li>
 </ul>
 
 
</div>

Archer Manager (Consulting)

Amazon

<div>
 
 Description
 
 
 
 As a Team Lead you will be responsible for shift execution and team's supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators, you'll work closely to ensure that the assigned department is performing in line with the plan and that customer expectations are met, if not exceeded. A core part of your responsibilities will be to ensure that the team perform efficiently to fulfill customer order while adhering to safety and quality guidelines. This includes taking care of your team and creating an engaging working atmosphere, and addressing barriers faced by line operators throughout the shift and adjusting shift plan to account for any last minute changes.
 
 
 The right candidate will demonstrate a good sense of ownership, ability to lead by example in all key areas of performance including safety and quality, and ability to develop a subject matter expertise on all operations processes in their assigned department.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Create and cultivate a safety culture by identifying safety opportunities across your work area
 </li>
 <li>
 Ensure that customer orders are fulfilled per quality guidelines
 </li>
 <li>
 Continuously provide critical shift related information to frontline management and operators
 </li>
 <li>
 Adjust labor allocation within assigned department throughout the shift per latest plan
 </li>
 <li>
 Drive proactive actions as communicated by manager to remove barriers impacting good shift performance
 </li>
 <li>
 Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
 </li>
 <li>
 Support customers' order fulfillment by working directly and on a regular basis on operations tasks within your department
 </li>
 <li>
 Deliver coaching and feedback to line operators related to productivity and quality performance, and safe behaviors
 </li>
 <li>
 Develop subject matter expertise on all operations processes in assigned department
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of Microsoft Office products and applications experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
 </li>
 <li>
 High school or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Previous experience with Inventory control and quality assurance in dynamic field is a plus
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3123464
</div>

ICQA Supervisor, ICQA

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