receptionist

front desk receptionist

call center agent

customer service representative Jobs in Dubai

customer service representative

call center representative

reception agent

Al Khayyat Investments (AKI)

<div>
 
 We&rsquo;re looking for Receptionist is responsible for managing the front desk, welcoming visitors, handling incoming calls, and providing administrative support to ensure smooth daily operations. The role requires professionalism, strong communication skills, and excellent customer service.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Greet and welcome visitors in a professional and friendly manner.
 </li>
 <li>
 Answer, screen, and forward incoming phone calls.
 </li>
 <li>
 Manage the reception area to ensure it is tidy and presentable.
 </li>
 <li>
 Handle incoming and outgoing mail, courier services, and deliveries.
 </li>
 <li>
 Schedule appointments and maintain meeting room bookings.
 </li>
 <li>
 Maintain visitor logs and issue visitor passes as required.
 </li>
 <li>
 Provide basic information about the company to clients and guests.
 </li>
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 Coordinate with internal departments when required.
 </li>
 <li>
 Perform general administrative duties such as filing, photocopying, scanning, and data entry.
 </li>
 <li>
 Ensure confidentiality of sensitive information.
 </li>
 </ul>
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 High school diploma or Bachelor&rsquo;s degree (preferred).
 </li>
 <li>
 1&ndash;2 years of experience in a similar role.
 </li>
 <li>
 Proficiency in MS Office (Word, Excel, Outlook).
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Professional appearance and positive attitude.
 </li>
 <li>
 Ability to multitask and work under pressure.
 </li>
 <li>
 Fluency in English (Arabic is an advantage).
 </li>
 </ul>
 
 
</div>

Receptionist UAEN

Chef Middle East

<div>
 
 
 Chef Middle East
 
 is looking for the
 
 
 Receptionist - UAE National
 
 
 who is a detail-oriented team player and will
 
 
 be the first point of contact for visitors at the office, greeting them in a polite and well-spoken
 
 
 manner. They will also be providing coordination and administrative support with events held at
 
 
 Epicure Studio. He/ She will also be assigned duties as required.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Ensuring Reception desk is always manned
 </li>
 <li>
 &bull; Answering and directing phone calls and acting as first point of contact for visitors
 </li>
 <li>
 &bull; Coordinating and overseeing the day-to-day management of the office to include
 </li>
 <li>
 maintenance, and cleanliness
 </li>
 <li>
 &bull; Responsible for monitoring office provision supply and creating LPOs
 </li>
 <li>
 &bull; Attending to customer, vendor and supplier phone calls in a timely manner
 </li>
 <li>
 &bull; Assisting with any Engagement Committee activities
 </li>
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 &bull; Receiving invoices &amp; documents, and maintaining a log of items received, as well as
 </li>
 <li>
 ensuring that these are handed over to the respective recipient at the end of the day
 </li>
 <li>
 &bull; Arranging couriers as required
 </li>
 <li>
 &bull; Forwarding info@chefmiddleeast.com emails to respective departments
 </li>
 <li>
 &bull; Responsible for managing and coordinating all stationery requests by department
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 High school diploma or relevant work experience
 </li>
 <li>
 Ability to maintain a positive attitude
 </li>
 <li>
 Excellent communication skills
 </li>
 </ul>
 
 
</div>

Receptionist - UAE National

Americana Foods

<div>
 
 The Receptionist will be the first point of contact for the company, responsible for creating a welcoming environment for visitors and providing administrative support across the organization. This role includes managing front-desk operations, handling incoming calls and correspondence, and assisting with day-to-day office coordination to ensure smooth operations.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet and welcome visitors in a professional and friendly manner.
 </li>
 <li>
 Answer, screen, and forward incoming phone calls.
 </li>
 <li>
 Maintain the reception area, ensuring it is tidy and presentable at all times.
 </li>
 <li>
 Manage incoming and outgoing mail, couriers, and deliveries.
 </li>
 <li>
 Schedule and coordinate appointments, meetings, and conference rooms.
 </li>
 <li>
 Provide basic information to visitors or direct inquiries to the appropriate departments.
 </li>
 <li>
 Maintain office supplies inventory and place orders when necessary.
 </li>
 <li>
 Assist in administrative tasks such as filing, data entry, and document preparation.
 </li>
 <li>
 Support HR or other departments with clerical duties when required.
 </li>
 <li>
 Ensure compliance with company policies and confidentiality procedures.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 High school diploma or equivalent; diploma/degree in administration or related field is a plus.
 </li>
 <li>
 Proficient in MS Office (Word, Excel, Outlook).
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 </ul>
 
 
</div>

Majid Al Futtaim

<div>
 
 
 Role Purpose
 
 
 
 Serve as the primary point of contact for visitors and callers on the Floor assigned, ensuring a professional, welcoming, and well-organized front office experience. The role is responsible for the smooth day-to-day operations of the floor, supporting meetings and events, and maintaining high service standards. This customer-facing position requires strong organizational skills, professionalism, and the ability to respond effectively to operational needs and emergency situations while optimizing office operations.
 
 
 
 
 
 
 Key Responsibilities &amp; Accountabilities
 
 
 
 
 Reception &amp; Customer Experience
 
 
 <ul>
 <li>
 Maintain a professional and presentable reception, front, and back office areas at all times in line with Majid Al Futtaim standards.
 </li>
 <li>
 Welcome, register, and assist visitors and guests, ensuring they are directed to the appropriate stakeholders.
 </li>
 <li>
 Manage incoming calls, route them accurately, record messages, and ensure timely follow-ups.
 </li>
 <li>
 Act as the main point of contact for all visitor, caller, and general inquiries on the 3rd floor.
 </li>
 </ul>
 
 
 
 
 
 Office &amp; Floor Management
 
 
 <ul>
 <li>
 Oversee and maintain office assets including furniture, plants, equipment, and electronics.
 </li>
 <li>
 Monitor cleanliness, maintenance, and overall office standards, escalating concerns to the relevant teams or line manager.
 </li>
 <li>
 Provide ad-hoc operational support across all three floors as required.
 </li>
 <li>
 Support floor-related initiatives such as onboarding new joiners and assisting long-term agents.
 </li>
 </ul>
 
 
 
 
 
 Meetings &amp; Events Coordination
 
 
 <ul>
 <li>
 Manage and maintain Senior Management meeting calendars with accuracy and efficiency.
 </li>
 <li>
 Coordinate meeting room bookings to ensure optimal space utilization.
 </li>
 <li>
 Work closely with Office Assistants to ensure meeting rooms are consistently clean, organized, and ready for use.
 </li>
 <li>
 Provide logistical and operational support for internal programs and events, including VIP and Board meetings, workshops, internal celebrations, and employee engagement activities.
 </li>
 </ul>
 
 
 
 
 
 Administrative &amp; Operational Support
 
 
 <ul>
 <li>
 Deliver clerical, administrative, and project-based support, including:
 </li>
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 Travel coordination and scheduling
 </li>
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 Meeting and corporate event arrangements
 </li>
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 Handling information requests
 </li>
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 Preparing reports, documentation, and correspondence
 </li>
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 Managing personal expense claims
 </li>
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 Liaising with stakeholders across multiple management levels
 </li>
 <li>
 Manage incoming and outgoing mail and courier services.
 </li>
 <li>
 Perform additional administrative duties as assigned by the Line Manager.
 </li>
 </ul>
 
 
 
 
 
 Facilities, Inventory &amp; Vendor Management
 
 
 <ul>
 <li>
 Ensure service delivery standards are met, including pest control, AC servicing, deep cleaning, and general facilities upkeep.
 </li>
 <li>
 Manage inventory for pantry supplies, stationery, meeting rooms, and kitchen consumables across the Hub and Office.
 </li>
 <li>
 Track usage and raise timely purchase requests to prevent stock shortages.
 </li>
 <li>
 Maintain accurate asset records for furniture, equipment, and electronics across office, mall, and warehouse locations.
 </li>
 <li>
 Raise and track purchase orders, monitor expenses, and ensure compliance with approved budgets.
 </li>
 </ul>
 
 
 
 
 
 People &amp; Compliance
 
 
 <ul>
 <li>
 Supervise the daily activities of the administrative team, including Office Assistants.
 </li>
 <li>
 Ensure compliance with Majid Al Futtaim&rsquo;s Code of Conduct, departmental guidelines, and People and Organization policies.
 </li>
 <li>
 Consistently role-model and promote Majid Al Futtaim values in all interactions and responsibilities.
 </li>
 </ul>
 
 
</div>

Receptionist | Emirati Talent

IZIL Beauty

Job Title: Call Center AgentDepartment: CommercialReporting to: Store &amp; Spa ManagerLocation: Dubai MallWork Type: [Full-time / Rotational shifts, including weekends and holidays]Job Purpose:To handle all incoming client communications via phone and ensure a seamless booking experience. This role is key in converting inquiries into appointments, promoting spa services, and supporting front-desk operations when required, all while maintaining the highest level of customer service.Key Responsibilities:&middot; Answer all incoming phone calls promptly and professionally.&middot; Schedule, update, and cancel appointments using the booking system.&middot; Provide accurate and detailed information on services, packages, and promotions.&middot; Upsell treatments, upgrades, and retail products during appointment bookings.&middot; Handle customer queries, concerns, and complaints with empathy and efficiency.&middot; Maintain accurate records of all calls, bookings, and client information.&middot; Coordinate closely with the spa operations and reception teams to ensure service continuity.&middot; Support reception duties when required, including welcoming clients, handling check-ins/check-outs, and managing the waiting area.&middot; Follow all confidentiality protocols and uphold Izil Spa's service standards.Key Competencies:&middot; Customer-focused mindset&middot; Communication and interpersonal skills&middot; Sales and upselling techniques&middot; Problem-solving skills&middot; Team collaboration&middot; Flexibility and adaptabilityJob Type: Full-timePay: AED4,000.00 per monthExperience:<ul><li>as a call center Agent: 2 years (Preferred)</li></ul>Language:<ul><li>Must be Arabic and English Speaker (Preferred)</li></ul>

Call Center Agent - Female

Adara Spa Retreat Dubai

Position Overview We are seeking a friendly, professional, and sales-driven Receptionist to join our team. This role goes beyond front desk duties &mdash; the ideal candidate will also have a strong background in sales, with the ability to upsell services and products, create memorable guest experiences, and contribute to revenue growth.Key ResponsibilitiesFront Desk &amp; Guest Relations<ul><li>Welcome clients warmly upon arrival, ensuring a professional and inviting first impression.</li><li>Handle check-ins, appointment scheduling, cancellations, and re-bookings with accuracy and efficiency.</li><li>Manage phone calls, emails, and walk-in inquiries with excellent communication and service standards.</li><li>Maintain a clean, organized, and professional reception area.</li></ul>Sales &amp; Upselling<ul><li>Proactively promote and upsell spa services, treatment upgrades, memberships, and retail products.</li><li>Identify client needs and recommend personalized solutions to enhance their experience.</li><li>Consistently meet or exceed individual and team sales targets.</li><li>Educate guests about ongoing promotions, special packages, and loyalty programs.</li></ul>Administrative &amp; Operational Support<ul><li>Process payments, issue receipts, and manage daily cash/credit card transactions.</li><li>Keep accurate client records and update databases as needed.</li><li>Coordinate with therapists and staff to ensure smooth scheduling and service delivery.</li><li>Assist management with reporting on daily sales, upselling performance, and client feedback.</li></ul>Qualifications &amp; Skills<ul><li>Proven experience as a Receptionist, Front Desk Agent, or Sales Executive (hospitality, spa, wellness, or retail preferred).</li><li>Strong sales background with a record of achieving or exceeding targets.</li><li>Excellent communication, interpersonal, and customer service skills.</li><li>Highly organized with attention to detail and the ability to multitask in a fast-paced environment.</li><li>Proficiency in scheduling and POS systems is an advantage.</li><li>Professional appearance and a positive, can-do attitude.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>Have you worked in sales before?</li></ul>Experience:<ul><li>Reception and Sales: 3 years (Required)</li><li>Spa: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Russian (Required)</li></ul>

Russian Speaking Female Front Desk Business Development Associate

You & only Clinic

An Arabic-speaking receptionist/call center agent manages front-desk operations, greets visitors, and handles high-volume inbound/outbound calls in both Arabic and English. They schedule appointments, manage client inquiries, and provide administrative support, requiring strong communication skills, professionalism,Key Responsibilities<ul><li>Communication: Greet visitors, answer, screen, and transfer calls professionally.</li><li>Customer Service: Provide information to clients, manage inquiries, and handle customer complaints.</li><li>Administrative Tasks: Schedule appointments, maintain calendars, manage mail, and perform data entry.</li><li>Language Proficiency: Fluency in Arabic and English is required for communication.</li><li>Call Center Specifics: Convert leads into bookings (appointments, test drives, etc.), manage follow-ups, and update CRM systems.</li><li>Office Support: Maintain a clean, organized, and welcoming reception area</li></ul>Requirements<ul><li>Languages: Fluent in Arabic (spoken and written) and Good in English.</li><li>Experience: Prior experience in a receptionist, administrative, or customer service role, often specifically in hospitality, medical, or real estate sectors.</li><li>Skills: Excellent communication, interpersonal skills, and proficiency in MS Office (Excel, Word) and CRM tools.</li><li>Traits: Professional demeanor, friendly, organized, and the ability to work under pressure</li></ul>Job Type: Full-timePay: AED3,500.00 - AED5,000.00 per month

Arabic Female Receptionist and Call Center

Explore 300+ Reception agent in Dubai this March. Find roles across top companies and apply now to boost your career.

300 reception agent jobs In Dubai

Receptionist UAEN

Receptionist - UAE National

Receptionist - UAE National

Receptionist | Emirati Talent

Call Center Agent - Female

Russian Speaking Female Front Desk Business Development Associate

Arabic Female Receptionist and Call Center