receptionist

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customer service representative Jobs in Dubai

customer service representative

front desk receptionist

reception agent

Premier Inn Hotels LLC

<p>Job Location</p>
 
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 <p> <span>Dubai, <br> United Arab Emirates</span> </p>
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 <p>Experience</p>
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 <p> <span>1 to 5 years</span> </p>
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 <p>Qualification Level</p>
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 <p> <span>Diploma; Graduate</span> </p>
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 <p>Job Function</p>
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 <p> <span>Hospitality / Medicare / Account Management<br> Secretary / Front Office<br> </span> </p>
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 <p>Skillset</p>
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 <p> <span>Knowledge of Opera (PMS)</span> </p>
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 <p>Preferred Jobseekers</p>
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 <p>Jobseekers from any country</p> 
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<span>Reception Guest Services Agent<br> <br>Job Location : Dubai, United Arab Emirates<br> <br>Job Description :<br> <br>  Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.<br>  Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests<br>  Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations<br>  Identify corporate leads and build long-term relationships<br>  Drive online name mentions and promote customer feedback<br>  Understand the online guest's feedback and explore options for improvement<br>  Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationaries<br>  Effectively communicate with all departments on all guests' requests and complaints for smooth service delivery<br>  Ensure safety of all guest in line with the safety procedures and guideline<br> <br>Requirements :<br> <br>  Customer-oriented approach.<br>  Excellent communication skills.<br>  Strong attention to details.<br>  Flexible, agile and able to work under pressure.<br>  Ability to work both independently and in a team.<br>  Proactive and excellent organizational skills.<br>  Ability to provide exceptional customer service to our guests.<br> <br>Experience :<br> <br>  You will be likely to have minimum of one year experience in Reception department of a hotel.<br>  Knowledge of Opera (PMS).<br>  High School Diploma preferred.<br>  Arabic language is an advantage</span>
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Reception Guest Services Agent

elegance poly clinic

<p><b>Key Responsibilities:</b></p><ul><li>Greet and assist clients with warmth and professionalism</li><li>Handle appointment bookings, calls, and WhatsApp inquiries</li><li>Communicate fluently in Russian and English</li><li>Maintain front desk operations and ensure smooth client flow</li><li>Support administrative tasks and coordination with medical staff</li><li>Uphold the clinic&rsquo;s luxury brand image in all interactions</li></ul><p><b>Requirements:</b></p><ul><li>Fluent in Russian and English (spoken and written)</li><li>Previous experience in reception or customer service preferred</li><li>Presentable, organized, and client-focused</li><li>Strong communication and multitasking skills</li><li>Positive attitude and team spirit</li></ul><p>Job Type: Full-time</p><p>Pay: From AED6,000.00 per month</p>

Receptionist (Russian-Speaking)

MIRA Construction

<div><p>We are hiring a new Receptionist to join the team</p><p></p><p><b>
Requirements</b></p><p></p><ul><li>Handle client bookings, walk-ins, and appointment management efficiently.</li><li>Manage phone calls, WhatsApp messages, and in-person client queries.</li><li>Oversee the reception area &ndash; maintain cleanliness and ensure a welcoming environment.</li><li>Handle product purchases, stock tracking, and inventory updates.</li><li>Place timely orders for grooming products and supplies.</li><li>Record daily sales, monitor staff schedules, and support salon operations.</li><li>Assist in marketing, customer retention activities, and client feedback collection.</li></ul><p><b>
Benefits</b></p><ul><li>
Competitive salary and commission structure.</li></ul><ul>
<li>Ongoing training and development.</li>
<li>Modern and well-equipped work environment.</li></ul></div>

Receptionist (European)

KERZNER INTERNATIONAL LIMITED

<p>As a Reception Manager at Ayamna, you will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a  sales ambassador , encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.</p>

Reception Manager

Accor Group

<br>Job Title<br>Front Desk Agent - Guest Services and Reception - Dubai<br>Job Description<br>Front Desk Agent - Guest Services and Reception - Dubai<br> <br>Position Overview<br> <br>Raffles the Palm Dubai is hiring a Front Desk Agent to provide personalized and efficient guest service at the reception and Raffles Club. This role is critical in creating a welcoming first impression, assisting with check-ins, check-outs, cashiering, and handling guest requests professionally. Join a luxury brand known for its discreet service and elegant hospitality.<br> <br>Employment Overview<br> <br>Job Location: Dubai, United Arab Emirates<br>Industry: Hospitality<br>Function: Receptionist / Front Desk<br>Gender: Any<br>Candidate Nationality: Any<br>Candidate Current Location: UAE preferred<br>Job Type: Full Time<br> <br>Key Responsibilities<br> <br>* Welcome guests to the Raffles Club and front desk with a friendly and helpful attitude<br>* Complete check-in, check-out, and room change processes accurately and efficiently<br>* Maintain and reconcile cashier float; process payments and foreign currency exchanges<br>* Handle inquiries regarding loyalty programs, special packages, and promotions<br>* Respond to guest complaints and requests, escalating when needed to management<br>* Coordinate closely with butlers and other departments to fulfill guest needs<br>* Promote onward bookings within the Raffles brand network when applicable<br>* Prepare night audit reports, morning summaries, and ensure accounting accuracy<br>* Keep the reception and Raffles Club areas clean, organized, and presentable at all times<br>* Follow established health, safety, and hotel policies<br> <br>Candidate Requirements<br> <br>* Post-secondary education or diploma in Hotel Management<br>* Minimum 2 years of guest-facing experience in a 4 or 5-star hotel setting<br>* Fluent in written and spoken English; additional languages are an asset<br>* Strong interpersonal skills with the ability to handle guest concerns calmly<br>* Familiarity with property management systems and front office procedures<br>* Detail-oriented with excellent organizational and multitasking skills<br>* Ability to work night shifts, weekends, and holidays as needed<br>* Professional appearance and a team-oriented mindset<br> <br><br>

Front Desk Agent - Guest Services and Reception - Dubai

Hilton Hotels

<p>As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audit procedures, as required. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
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<p>Achieve positive outcomes from Guest queries in a timely and efficient manner</p>
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<p>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</p>
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<p>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or other departments</p>
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<p>Demonstrate a high level of customer service at all times</p>
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<p>Attend appropriate training courses, when required, and assist with the Night Team s training and development efforts</p>
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<p>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</p>
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<p>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</p>
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<p>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</p>
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<p>Comply with hotel security, fire regulations and all health and safety legislation</p>
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<p>Act in accordance with policies and procedures when working with front of house equipment and property management systems</p>
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<p>Follow company brand standards</p>
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<p>Assist other departments, as necessary</p>
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Front Desk Agent (German/Russian Speaker)

MONACO CLINIC (BR OF CSG INVESTMENT L.L.C)

<p>Call Center Agent &ndash; Monaco Clinic</p><p><b>Job Description:</b></p><p>Monaco Clinic is seeking a professional and motivated <b>Call Center Agent</b> to join our front-line team. You will be the first point of contact for our patients, providing high-quality service, scheduling appointments, and handling inquiries with care and efficiency.</p><p><b>Responsibilities:</b></p><ul><li>Answer incoming phone calls and respond to patient inquiries in a professional manner</li><li>Schedule, reschedule, or cancel appointments using the clinic&rsquo;s booking system</li><li>Provide accurate information about services, doctors, and clinic procedures</li><li>Follow up with patients regarding upcoming appointments or additional documentation</li><li>Maintain confidentiality and ensure patient information is accurately entered into the system</li><li>Collaborate with medical and administrative staff to ensure smooth clinic operations</li><li>Handle complaints or concerns with empathy and efficiency</li></ul><p><b>Requirements:</b></p><ul><li>Previous experience in a call center or medical reception is a plus</li><li>Excellent verbal communication and customer service skills</li><li>Ability to multitask, work under pressure, and stay organized</li><li>Familiarity with medical terminology or clinic management systems is preferred</li><li>Proficient in computer use (email, data entry, scheduling software)</li><li>English proficiency required (Arabic is a plus)</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary with performance-based incentives</li><li>Paid training and ongoing support</li><li>Friendly and professional work environment</li><li>Opportunities for career growth within the clinic</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED4,000.00 per month</p><p>Education:</p><ul><li>Diploma (Required)</li></ul><p>Experience:</p><ul><li>Call Center Agent: 2 years (Required)</li></ul>

Call Center Agent

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