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customer support specialist Jobs in Cairo

customer support specialist

recruiter specialist

Talaat Moustafa Group

<div>
 
 
 Job Summary:
 
 
 
 We are looking for a highly driven Recruitment Specialist with mandatory experience in mass hiring for blue-collar roles, including but not limited to security personnel, administrative staff, drivers, cleaners, and facility support teams. The ideal candidate will have a proven track record in high-volume recruitment campaigns and deep familiarity with sourcing strategies tailored to operational roles.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead and manage end-to-end recruitment for blue-collar positions across multiple sites and departments.
 </li>
 <li>
 Design and implement mass hiring strategies using job fairs, walk-ins, community outreach, and local sourcing channels.
 </li>
 <li>
 Build and maintain a strong candidate pipeline through proactive sourcing and networking.
 </li>
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 Conduct screening, interviews, and assessments to ensure candidates meet job and compliance requirements.
 </li>
 <li>
 Collaborate with department heads to forecast hiring needs and align recruitment efforts accordingly.
 </li>
 <li>
 Maintain accurate records of hiring metrics, candidate databases, and recruitment reports.
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 Ensure full compliance with labor laws, company policies, and ethical hiring practices.
 </li>
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 Support onboarding processes to ensure smooth integration of new hires.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 3 years of proven experience in mass hiring for blue-collar roles (security, drivers, admin, etc.)
 
 this is a must.
 
 </li>
 <li>
 Strong knowledge of sourcing techniques and recruitment channels for operational roles.
 </li>
 <li>
 Excellent communication and interpersonal skills to engage with diverse candidate pools.
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 Ability to manage high-volume recruitment under tight deadlines.
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 Familiarity with local labor market trends and blue-collar workforce dynamics.
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 Proficiency in applicant tracking systems (ATS) and recruitment tools.
 </li>
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 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Experience in industries such as security services, logistics, facility management, or manpower outsourcing.
 </li>
 <li>
 Multilingual abilities to communicate effectively with diverse candidate populations.
 </li>
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 Strong negotiation and conflict resolution skills.
 </li>
 </ul>
</div>

Recruitment Specialist – Blue Collar Mass Hiring

Unilever

<div>
 
 About Unilever
 
 
 
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 
 
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
 
 
 
 Job Purpose
 
 
 
 Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. If you love fast-paced environments and are passionate about recruiting, attracting the best talent, as well as providing superior candidate and hiring manager experience then this role is just for you!
 
 
 We are seeking a dynamic and detail-oriented Recruitment Specialist to join our team. The ideal candidate will have a strong background in high-volume recruitment and a passion for identifying and attracting top talent.
 
 
 
 What Will Your Main Responsibilities Be
 
 
 
 <ul>
 <li>
 Screening and Interviewing: Job postings, screening applications, reviewing online test scores, screening, and scoring video interviews to assess candidates' suitability.
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 Coordination: Work closely with department managers to understand their staffing needs and ensure a smooth hiring process.
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 Candidate Experience: Provide an exceptional candidate experience throughout the recruitment process, from initial contact to onboarding.
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 Data Management: Maintain accurate records of candidate interactions and recruitment activities in the applicant tracking system (ATS).
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 Compliance: Ensure all recruitment activities comply with company policies and legal requirements, such as right to work checks and reasonable adjustments.
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 Business Partnership: Work in partnership with local country teams to understand local nuances and market specific requirements. Produce regular reporting and provide insights to the local country teams on applications and give status updates on whether targets are met throughout the process, including diversity.
 
 
 </li>
 </ul>
 
 WHAT YOU WILL NEED TO SUCCEED Experiences &amp; Qualifications
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
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 Must be fluent in English written and verbal
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 Experience: Minimum of 3 years of experience in high-volume recruitment
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 Skills: Strong communication and interpersonal skills, excellent organizational abilities, and proficiency in using ATS and other recruitment tools.
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 Attributes: Ability to work in a fast-paced environment, strong attention to detail, and a proactive approach to problem-solving. Skills
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 Excellent communication, interpersonal, and stakeholder management skills.
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 Strong commercial acumen with a knack for candidate engagement and influence.
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 Ability to multitask and prioritize effectively in a fast-paced environment.
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 Ability to build and maintain relationships with stakeholders at varying levels of seniority.
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 Commitment to quality and adherence to defined SLA.
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 Ability to solve problems, think critically and take initiative will be paramount in this role.
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 Team player mentality with the ability to collaborate effectively within your team, across various hub locations, and with your assigned market teams.
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 Ability to embrace, adopt, and navigate new technologies.
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 Strong organizational and time management skills.
 
 
 </li>
 </ul>
 
 Leadership
 
 
 
 <ul>
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 You are energized by delivering fantastic results.
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 You are an example to others &ndash; both your results and your resilience.
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 You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
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 As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need.
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 You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
 
 
 </li>
 </ul>
 Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 
 
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

Recruitment Specialist - 1 year contract

Omnicom Media Group (MENA)

<div>
 OMD combines innovation, creativity, empathy and evidence to make better decisions, faster on behalf of our clients. So, they can learn faster and act faster. Create valued connections with customers. Build profitable business outcomes. And ultimately, win the future.
 
 
 With more than 12,000 people working in over 100 countries, OMD is the world&rsquo;s largest media network. Named Adweek&rsquo;s Global Media Agency of the Year 2019, OMD is also currently ranked the world&rsquo;s most effective media agency network in the Effie Effectiveness Index.
 
 
 OMD is an Omnicom Media Group agency and part of Omnicom Group. Omnicom Media Group is the media services division of Omnicom Group, Inc. (NYSE: OMC).
 
 
 
 Job Summary
 
 
 
 As a Talent Acquisition Specialist with a Generalist Background, you will be responsible for identifying, attracting, and hiring top talent for our organization. In addition to your talent acquisition responsibilities, you will also be involved in various HR generalist activities. You will play a crucial role in ensuring that our company attracts and retains high-quality employees who align with our values and contribute to our overall success.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Talent Sourcing and Acquisition:
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 Collaborate with hiring managers to understand their staffing needs and develop effective recruitment strategies.
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 Utilize various sourcing channels such as job boards, social media, networking, and direct sourcing to identify and attract qualified candidates.
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 Conduct initial screenings, interviews, and assessments to evaluate candidates' qualifications, skills, and cultural fit.
 </li>
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 Manage the end-to-end recruitment process, including job posting, candidate communication, interview coordination, and offer negotiation.
 </li>
 <li>
 Build and maintain a pipeline of prospective candidates for future hiring needs.
 </li>
 <li>
 HR Generalist Activities:
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 <li>
 Assist with onboarding and orientation programs for new hires, ensuring they have a smooth transition into the organization.
 </li>
 <li>
 Participate in HR projects and initiatives related to employee engagement, talent development, and organizational effectiveness.
 </li>
 <li>
 Employer Branding and Recruitment Marketing:
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 Contribute to the development and implementation of employer branding strategies to attract top talent.
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 Create compelling job descriptions and job advertisements that effectively communicate our company culture and values.
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 Leverage social media platforms and other online channels to promote job openings and engage with potential candidates.
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 Attend job fairs, industry events, and other networking opportunities to enhance our employer brand and expand our talent pool.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
 </li>
 <li>
 Minimum 1 to 3 years of proven experience as a Talent Acquisition Specialist or Recruiter, preferably with exposure to HR generalist activities.
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 <li>
 In-depth knowledge of full-cycle recruiting processes and best practices.
 </li>
 <li>
 Strong interpersonal and communication skills, with the ability to build relationships with candidates and stakeholders.
 </li>
 <li>
 Excellent organizational skills and attention to detail.
 </li>
 <li>
 Ability to work in a fast-paced environment and manage multiple priorities effectively.
 </li>
 <li>
 Knowledge of employment laws and regulations.
 
 
 </li>
 </ul>
 Recruitment Privacy Notices - Omnicom Media Group
</div>

Talent Acquisition Specialist

Orange Egypt

<div>
 
 Job Purpose
 
 
 
 Responsible for sourcing and attracting, and screening prospective employees to find the perfect match for a company's long-term goals. They factor into this process that people play an important role and will be key players of success going forward.
 
 
 
 Duties &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, when required.
 </li>
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 Create and publish job ads in various portals.
 </li>
 <li>
 Screen resumes and job applications
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 Managing hiring processes via electronic Applicant Tracking Systems.
 </li>
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 Meet with Human Resources to have a full-scale understanding of hiring needs and available positions within the company
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 Conduct initial phone screens to create shortlists of qualified candidates
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 Evaluating applications and screening candidates, as well as facilitating pre-interview assessments.
 </li>
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 Documenting processes and fostering good relationships with potential candidates and past applicants.
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 0- 2 years of experience in Recruitment
 </li>
 <li>
 Technical Recruitment experience is a plus
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 <li>
 Professional Human Resources certification strongly preferred
 </li>
 <li>
 Previous experience in talent acquisition, sourcing and assisting with onboarding processes
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 <li>
 Interpersonal skills and ability to communicate professionally
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 <li>
 Experience in the continual development of talent pipelines and sourcing potential candidates
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 <li>
 Ability to speak knowledgeably about the company and answer any questions a potential hire may have
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 Strong understanding and implementation of recruiting metrics to drive decision-making is strongly preferred
 </li>
 <li>
 Proficient in using company software and databases to connect with and reach out to potential candidates
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 Previous experience developing and executing recruiting marketing and branding strategies
 
 </li>
 </ul>
</div>

Recruitment Specialist

WOROOD

<div>
 
 Worood, an international Hijab brand is hiring a SM specialist
 
 
 
 We are looking for a data-driven Social Media Specialist with expertise in reels creation, market trends, and platform analytics.
 
 
 This role requires a strategic thinker who can leverage data insights to optimize content performance, grow engagement, and drive conversions.
 
 
 
 Key Responsibilities:
 
 
 
 Analyze social media trends, competitor activity, and audience behavior
 
 
 Develop and execute data-driven content strategies to maximize reach and engagement
 
 
 Create high-performing reels and short-form videos tailored to platform algorithms.
 
 
 Monitor and report on key social media metrics, optimizing strategies accordingly
 
 
 Stay updated on emerging social media trends, features, and best practices.
 
 
 
 Requirements:
 
 
 
 Proven experience as a Social Media Specialist or similar role.
 
 
 Strong knowledge of content analytics, platform algorithms, and audience insights.
 
 
 Proficiency in reel creation and short-form video editing.
 
 
 Ability to translate data into actionable marketing strategies.
</div>

Social Media Specialist

SSC HR Solutions

<div>
 The position is responsible for overseeing the procurement of goods and services. Responsibilities include identifying sources, negotiating favorable terms, and procuring products and services that align with the company's needs. This requires a dual commitment to maximizing value for our investments and maintaining strict quality standards. Duties will include close collaboration with suppliers, meticulous inventory management, vigilant analysis of market dynamics, and significant contributions to the overall success of our business.
 
 
 
 Description
 
 
 
 
 Technical Duties
 
 
 
 <ul>
 <li>
 Conduct market research and analysis to identify potential suppliers and products and services that align with the organization's needs
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 <li>
 Develop and maintain relationships with existing and new suppliers, ensuring effective communication and negotiating favorable terms and conditions
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 Analyze and evaluate supplier proposals, taking into account price, quality, delivery times, and other relevant factors
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 <li>
 Collaborate with multidisciplinary teams, such as logistics and finance, to ensure efficient supply chain management and timely delivery of goods and services
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 Monitor inventory levels, forecast demand, and make purchasing decisions to maintain optimal inventory levels while minimizing excess or obsolete stock
 </li>
 <li>
 Staying abreast of market trends, conditions, and technological developments to identify opportunities for cost savings, process improvements, and supplier performance
 </li>
 <li>
 Resolving any issues or disputes with suppliers, such as delivery delays, quality concerns, or contractual non-compliance, ensuring a satisfactory solution that aligns with the organization's objectives
 </li>
 <li>
 Maintaining accurate records of purchases, contracts, and supplier information, using purchasing software and systems
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 <li>
 Implementing and updating supplier performance metrics and conducting regular evaluations to ensure continuous improvement in supplier relationships and performance
 </li>
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 Committing to ethical and sustainable purchasing practices, taking into account factors such as fair trade, environmental impact, and social responsibility
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Supply Chain Management, or a related field
 </li>
 <li>
 A minimum of 3 years of experience as a buyer or in a similar role in procurement, preferably in retail
 </li>
 <li>
 A degree in procurement or supply chain management is a plus
 </li>
 <li>
 Strong negotiation and communication skills to interact effectively with suppliers, internal stakeholders, and multidisciplinary teams
 </li>
 <li>
 An analytical mindset to analyze market trends, pricing data, and supplier proposals to make informed purchasing decisions
 </li>
 <li>
 Excellent organizational and time management skills to prioritize tasks, manage multiple projects simultaneously, and meet deadlines
 </li>
 <li>
 Proficiency in procurement software and systems to manage purchasing processes, track inventory, and prepare reports
 </li>
 <li>
 Attention to detail to ensure accuracy in purchase orders, contracts, and supplier information
 </li>
 <li>
 Problem-solving abilities to address and resolve supplier issues, inventory management, and supply chain disruptions
 </li>
 <li>
 Ability to work collaboratively in a team environment and establish productive relationships with suppliers and internal stakeholders
 </li>
 <li>
 Financial capacity to analyze pricing structures and cost-saving opportunities
 </li>
 <li>
 Knowledge of relevant regulations and laws, ethical purchasing practices, and sustainability initiatives
 </li>
 <li>
 Flexibility and adaptability to changing market conditions, supplier availability, and business requirements
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 They need the below Specializations:
 
 
 <ul>
 <li>
 Purchasing Specialist (Small Appliances)
 
 
 </li>
 </ul>
 
 اخصائي مشتريات (الاجهزة الصغيرة)
 
 
 
 <ul>
 <li>
 Purchasing Specialist (Personal Care)
 
 
 </li>
 </ul>
 
 اخصائي مشتريات (العناية الشخصية)
 
 
 
 <ul>
 <li>
 Purchasing Specialist (Refrigerator + Washing Machine)
 
 
 </li>
 </ul>
 
 اخصائي مشتريات (ثلاجات + غسالات)
 
 
 
 <ul>
 <li>
 Purchasing Specialist (Ovens)
 
 
 </li>
 </ul>
 
 اخصائي مشتريات (افران + غسالات صحون)
 
 
 
 <ul>
 <li>
 Purchasing Specialist (TV)
 
 
 </li>
 </ul>
 
 اخصائي مشتريات (شاشات + صوتيات)
 
</div>

Purchasing Specialist - Home Appliance & Electronics

AESG

<div>
 AESG is an international specialist consultancy, engineering, and advisory firm, with offices across the UK, UAE, Saudi Arabia, South Africa, Australia, Egypt and Singapore dedicated to help solve our clients greatest challenges, through collaboration, innovation, and advanced technical solutions. With unparalleled experience, gained from working on hundreds of projects, our multi-disciplinary team of Architects, Planners, Engineers, Scientists, Modelers and Project Managers work alongside our clients to deliver effective solutions that stand the test of time.
 
 
 
 Job Description
 
 
 
 Due to the continuing success and growth of our team, this fantastic opportunity has opened up at our award-winning specialist consultancy, engineering and advisory firm.
 
 
 At AESG we are looking for an Associate Consultant - Sustainability to be based in Cairo and work alongside our other specialist disciplines. This role offers an excellent opportunity for an experienced and motivated sustainability specialist seeking professional development within a growing and ambitious company with a unique service offering.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Contribute to the overall direction, strategy and success of AESG as part of the company leadership team
 </li>
 <li>
 Independently manage complex projects and resolve complex project issues
 </li>
 <li>
 Assist and supervise Senior Consultants / Consultants
 </li>
 <li>
 Mentorship and line management
 </li>
 <li>
 Support the commercial success and stability of the division
 </li>
 <li>
 Ensure the successful delivery of projects to exemplary levels of quality
 </li>
 <li>
 Lead and implement AESG business development within the sector of expertise
 </li>
 <li>
 Provide thought leadership in the division and industry as a whole
 </li>
 <li>
 Support the development of procedures to improve division function and efficiency
 </li>
 <li>
 Support divisional financial management, contracts management, business development and marketing
 
 
 
 </li>
 </ul>
 
 The ideal candidate fits the below profile:
 
 
 
 <ul>
 <li>
 Motivated and Self-driven (Entrepreneurial Outlook)
 </li>
 <li>
 Committed to Technical Excellence
 </li>
 <li>
 Good relationship builders (internal and external)
 
 
 
 </li>
 </ul>
 
 Must have/be:
 
 
 
 <ul>
 <li>
 Ideally qualified to MSc degree level with relevant academic or with post academic professional qualifications to carry out the role.
 </li>
 <li>
 Generally, a minimum of 8-12 years of professional experience.
 </li>
 <li>
 At least 5 years in a supervisory / leadership role.
 
 
 
 </li>
 </ul>
 
 Why join AESG?
 
 
 
 AESG is a multidisciplinary specialist consultancy, offering a consultancy service and work environment like no other.
 
 
 Through our world-class reputation for innovative thinking, pushing projects to outperform expectations through smart application of planning, engineering and architectural solutions, our project portfolio includes some of the worlds most forward-thinking and exciting new developments.
 
 
 The success of our company is built on the success of individuals. Our ability to achieve what we have is because our staff are driven, passionate and love what they do.
 
 
 
 As an employee of AESG you can expect:
 
 
 
 <ul>
 <li>
 A huge amount of freedom for our high-performing employees
 </li>
 <li>
 Great career opportunities as the company continues to grow, with access to huge variety of projects and incredible clients
 </li>
 <li>
 Working on some of the worlds leading developments and tackling our clients greatest challenges
 </li>
 <li>
 Commitment in building on your areas of specialism and focal interest points, supporting your professional development through a structured training and mentorship program
 </li>
 <li>
 Highly collaborative approach across the different technical service offerings
 </li>
 <li>
 Promotion of the importance of health and well-being of the team, including team building fitness activities, social events and the provision of a healthy work environment
 </li>
 <li>
 To be part of a dynamic and motivated team with an amazing team culture
 
 </li>
 </ul>
</div>

Associate Consultant - Sustainability

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