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chinese administrative specialist Jobs in Cairo

chinese administrative specialist

client service specialist - fr is a must Jobs in Cairo

client service specialist - fr is a must

contact center advisor

customer service advisor (instashop) Jobs in Cairo

customer service advisor (instashop)

customer support specialist

RAPP

<div>
 RAPP Dubai is looking for a Community Manager (Executive) to join our award-winning Experience Strategy team.
 
 
 
 Who We Are
 
 
 
 We are RAPP &ndash; world leaders in activating growth with precision and empathy at scale.
 
 
 As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual&rsquo;s needs, beliefs, behaviors, and aspirations.
 
 
 We foster an inclusive workplace that emphasizes personal well-being.
 
 
 
 How We Do It
 
 
 
 At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
 
 
 Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it &ndash; ensuring we&rsquo;re able to activate authentic customer connections for our clients.
 
 
 Part of Omnicom&rsquo;s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
 
 
 
 Your Role
 
 
 
 RAPP MENA is seeking a
 
 Community Manager (Executive)
 
 to support day-to-day community management and social customer support across multiple social platforms for a large enterprise account. The role is responsible for managing high-volume brand interactions, supporting always-on and campaign activity, and delivering timely, on-brand responses aligned with agreed SLAs, governance, and client standards.
 
 
 This role requires
 
 bilingual communication skills (Arabic &amp; English)
 
 and the ability to operate within a structured, SLA-driven environment.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Manage daily community engagement and social customer support across assigned platforms
 </li>
 <li>
 Respond to comments, direct messages, and customer queries in line with agreed SLAs, tone of voice, and escalation protocols
 </li>
 <li>
 Moderate conversations, identify risks, complaints, or sensitive issues, and escalate where required
 </li>
 <li>
 Support always-on social activity and campaign launches with timely, real-time engagement
 </li>
 <li>
 Coordinate with internal social, content, and account teams to resolve customer issues
 </li>
 <li>
 Track recurring questions, sentiment, and emerging community trends, sharing insights with relevant teams
 </li>
 <li>
 Follow defined governance processes, approval workflows, and platform best practices
 </li>
 <li>
 Ensure consistent quality, accuracy, and responsiveness across all community interactions
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 1&ndash;3 years&rsquo; experience in community management, social media, or social customer support roles
 </li>
 <li>
 Experience supporting enterprise or high-volume accounts
 </li>
 <li>
 Strong understanding of major social platforms and customer engagement best practices
 </li>
 <li>
 Written communication skills (Arabic required; English essential)
 </li>
 <li>
 Comfortable managing customer-facing interactions in a structured, process-driven environment
 </li>
 <li>
 Organized, reliable, and able to work independently within defined SLAs and workflows
 </li>
 <li>
 Hands-on experience using community management, moderation, or social support tools (e.g. Sprinklr, Sprout Social, Emplify, or similar platforms)
 </li>
 <li>
 Ability to adapt quickly to new tools and reporting workflows used by the agency or client
 
 
 </li>
 </ul>
 
 Our Hybrid Work Model
 
 
 
 RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
 
 
 
 NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
 
</div>

Community Manager (Executive)

Concentrix

<div>
 
 Advisor I, Customer Service,
 
 
 This position provides customer service support and resolution of routine problems regarding client's products or services via chat &amp; email channels and inbound calls.
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 </ul>
</div>

Customer Service Specialist - Chat & Email

Vodafone

<div>
 
 Join Us
 
 
 
 We are looking for graduates to kick start their career as &lsquo;Customer Care Advisors&rsquo; at Vodafone Egypt by learning from the best in the field and the # 1 Telecommunications operator in Egypt.
 
 
 You will be starting off as Vodafone staff since day one with all the special benefits that come with it, also you will get the right exposure and experience needed for you to grow professionally and develop your career path.
 
 
 Apply now and join what is more than just a job!
 
 
 
 Location:
 
 Cairo- Zahraa El Maadi
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Acts as a first point of contact with Customers to support in any inquiries
 </li>
 <li>
 Manage large amounts of inbound and outbound calls in a timely manner
 </li>
 <li>
 Follow communication &ldquo;scripts&rdquo; when handling different topics
 </li>
 <li>
 Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives
 </li>
 <li>
 Seize opportunities to upsell products when they arise
 </li>
 <li>
 Build sustainable relationships and engage customers by taking the extra mile
 </li>
 <li>
 Keep records of all conversations in our call center database in a comprehensible way
 </li>
 <li>
 Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Command of the English language
 </li>
 <li>
 Strong Commitment and Dedication
 </li>
 <li>
 Age: Maximum 30 years
 </li>
 <li>
 Only graduated with bachelor&rsquo;s degree
 </li>
 <li>
 Accounts to be hired: Consumer, Corporate Account and Internet Call Center (Technical Account)
 </li>
 <li>
 It is also a Plus if you have:
 </li>
 <li>
 Previous Experience in Customer Care
 </li>
 <li>
 Previous Experience in Mobile Internet and/ or ADSL support
 </li>
 <li>
 CCNA certification
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
 
 
 
 What's In It For You
 
 
 
 
 Who we are
 
 
 
 We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
 
 
 Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
 
 
 If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
 
 
 Together we can.
</div>

Vodafone Egypt- Customer Care Advisor

The Address Investments

<div>
 
 
 Company Description
 
 
 
 The Address Investments is an innovative organization dedicated to establishing trend-setting, distinctive, and innovative family communities in Egypt. We pride ourselves on delivering exemplary real estate solutions tailored to meet the unique needs of our clients. Our projects emphasize modern living, quality infrastructure, and sustainable development.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Interact with customers over the phone or through email and WhatsApp, addressing their inquiries, concerns, and complaints in a friendly and professional manner.
 </li>
 <li>
 Provide accurate and timely information to customers regarding products and services.
 </li>
 <li>
 Resolve customer issues effectively, ensuring customer satisfaction and loyalty.
 </li>
 <li>
 Assign new leads to franchise owners based on inquiries and requests received through the call center.
 </li>
 <li>
 Maintain accurate records of leads and customer interactions in the system.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in business administration or any relevant field is a plus
 </li>
 <li>
 Excellent Microsoft Office skills (Excel &ndash; Word &ndash; PowerPoint)
 </li>
 <li>
 Outstanding communication and interpersonal skills.
 </li>
 <li>
 Ability to multitask, prioritize work effectively, and manage stakeholders' expectations.
 </li>
 <li>
 Knowledge of real estate industry practices and regulations is a plus.
 </li>
 <li>
 Ability to work collaboratively in a fast-paced, dynamic environment
 </li>
 </ul>
</div>

Fresh Sales Real Estate (Fresh & Zero experience)

dubizzle Egypt

<div>
 Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Social Media Specialist, you will be responsible for developing and implementing social media strategies to enhance our brand presence, engage with our target audience, and drive organic growth. You will be managing multiple social media platforms, crafting compelling content, analysing campaign performance, and staying up-to-date with industry trends and best practices.
 
 
 You are responsible for:
 
 
 <ul>
 <li>
 Develop and execute strategic social media plans across various platforms, including but not limited to Facebook, Instagram, TikTok, LinkedIn, and YouTube
 </li>
 <li>
 Create and publish engaging and relevant content that aligns with our brand voice, objectives, and target audience
 </li>
 <li>
 Monitor social media channels, respond to comments, messages, and inquiries in a timely and professional manner
 </li>
 <li>
 Collaborate with cross-functional teams to ensure brand consistency and alignment of social media efforts with overall marketing and communication strategies
 </li>
 <li>
 Conduct market research and competitor analysis to identify trends, opportunities, and areas for improvement
 </li>
 <li>
 Stay up-to-date with industry trends, best practices, and emerging social media platforms, tools, and technologies
 </li>
 <li>
 Measure, analyse, and report on social media campaign performance using various analytics and tracking tools
 </li>
 <li>
 Optimise social media campaigns based on data insights and trends to drive engagement, reach, and conversion
 </li>
 <li>
 Identify and engage with key influencers and brand advocates to expand our social media reach and enhance brand credibility
 </li>
 <li>
 Develop and maintain strong relationships with internal stakeholders, external partners, and vendors to support social media initiatives and partnerships
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Mass Communication, or a related field
 </li>
 <li>
 Minimum 3 years of experience in a similar role. Preferably in an agency
 </li>
 <li>
 Proven work experience as a Social Media Specialist or similar role
 </li>
 <li>
 In-depth knowledge and understanding of various social media platforms, tools, and analytics
 </li>
 <li>
 Strong written and verbal communication skills with a keen eye for detail
 </li>
 <li>
 Proficiency in content creation, copywriting, and editing
 </li>
 <li>
 Experience in developing and executing social media strategies to drive organic growth and engagement
 </li>
 <li>
 Familiarity with social media advertising and paid campaigns is a plus
 </li>
 <li>
 Creative thinking and problem-solving abilities to develop innovative social media campaigns
 </li>
 <li>
 Excellent time management and organisational skills with the ability to multitask and prioritise effectively
 </li>
 <li>
 Strong analytical skills with the ability to interpret data and generate actionable insights
 </li>
 <li>
 Strong creative skills
 </li>
 <li>
 Ability to work independently as well as collaborate effectively within a team environment
 </li>
 <li>
 Agile and capable of handling multiple projects simultaneously
 </li>
 <li>
 An eye for details and the ability to proofread one's own work are a must
 </li>
 <li>
 Strict adherence to the style guides of Bayut and their policies for publication
 </li>
 <li>
 Easily adapts to changes
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Social Media Specialist - Bayut

MICO WORLD MENA

<div>
 
 We are hashtag#Hiring Chinese Administrative Specialist
 
 
 📍Location: Maadi.
 
 
 📅Job Type: Full-time
 
 
 🌱 Fresh grad are welcomed.
 
 
 
 
 
 Job Responsibilities:
 
 
 Responsible for the management of daily administrative affairs in the office, including the maintenance of the work environment, procurement, management, and inventory of supplies, etc.;
 
 
 Coordinate with the inspection, maintenance, and daily management work of the company apartments and Chinese staff apartments;
 
 
 Assist Chinese employees in daily work support, including handling matters related to visas, accommodation, travel, medical treatment, translation, etc.;
 
 
 Responsible for the execution and optimization of the company's administrative processes, including expense reimbursement, payment application, contract filing, etc.;
 
 
 Connect with various suppliers (such as property management, cleaning, maintenance, IT, catering, etc.), and follow up on service quality and fee settlement;
 
 
 Complete other administrative-related tasks assigned by superiors.
 
 
 
 
 
 Recruitment Requirements:
 
 
 Meticulous, patient, with a strong sense of service, highly responsible, and able to proactively assist others;
 
 
 Proficient in Microsoft Excel, skilled in using advanced features (such as Pivot Table, function, chart, etc.);
 
 
 Preference will be given to those with experience in administrative management of Chinese companies and familiarity with Chinese customs;
 
 
 Good communication and coordination skills, able to withstand a certain amount of work pressure, and possess teamwork spirit;
 
 
 Fresh Grad.
 
 
 Excellent Chinese translation / Turkish translation, and comprehension abilities.
 
 
 
 
 
 📩 How to Apply:
 
 
 Send your resume to: shahendaahmed@micous.com
 
 
 For what's App: 01229995817
 
 
 Requirements added:
 
 
 &bull; Can start immediately
 
</div>

Chinese Administrative Specialist

Procter & Gamble

<div>
 
 Job Location
 
 
 
 CAIRO BUSINESS OFFICE
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 The Artwork Specialist falls under the broader job family of Creative Design and Production. This job family focuses on the creation, development, and production of visual elements for various media channels. The Artwork Specialist plays a crucial role in ensuring the quality and accuracy of these visual elements.
 
 
 </li>
 </ul>
 
 Job Description:
 
 
 
 <ul>
 <li>
 The Artwork Specialist is responsible for creating and managing artwork for various products. This includes designing layouts, selecting colors, and choosing fonts that align with brand guidelines.
 </li>
 <li>
 The role also involves collaborating with multiple teams to ensure that the artwork meets the product specifications and regulatory requirements.
 
 
 </li>
 </ul>
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Create and manage artwork for various products in line with brand guidelines.
 </li>
 <li>
 Collaborate with multiple teams to ensure artwork meets product specifications and regulatory requirements.
 </li>
 <li>
 Review and approve final layouts for print production.
 </li>
 <li>
 Ensure all artwork is delivered within project timelines.
 </li>
 <li>
 Maintain a database of all artwork files for future reference.
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 A degree in Graphic Design or a related field.
 </li>
 <li>
 Proficiency in design software such as Adobe Illustrator and Photoshop.
 </li>
 <li>
 Attention to detail and a keen eye for aesthetics.
 </li>
 <li>
 Ability to work in a fast-paced environment and meet tight deadlines.
 </li>
 <li>
 Strong communication skills to effectively collaborate with various teams.
 </li>
 <li>
 Candidates with strong, relevant portfolios and experience in packaging, print-ready artwork or layout systems.
 </li>
 <li>
 Understanding of color modes (CMYK vs. RGB) and print limitations
 </li>
 <li>
 Experience with Pantone matching and working with numerical color values
 </li>
 <li>
 Basic knowledge of packaging technical drawings
 
 
 </li>
 </ul>
 
 Must Have Skills
 
 :
 
 
 <ul>
 <li>
 Degree in Graphic Design/related field
 </li>
 <li>
 1 -3 years&rsquo; experience in graphic design or in studio
 </li>
 <li>
 Studio experience/knowledge
 </li>
 <li>
 Proficient in Adobe Illustrator
 </li>
 <li>
 Proficient in Photoshop
 </li>
 <li>
 Proficient in Adobe InDesign
 
 
 </li>
 </ul>
 
 Nice to Have Skills
 
 :
 
 
 <ul>
 <li>
 Strong understanding of brand architecture and design principles for visual consistency.
 </li>
 <li>
 Print Production Experience/knowledge
 
 
 </li>
 </ul>
 
 JUST SO YOU KNOW:
 
 
 
 You will get a competitive compensation package, in line with your qualifications and experience.
 
 
 We are an equal opportunity employer and value diversity at our company. Our people are all equally talented in unique ways: we come from diverse traditions, personal experiences and points of view, and we want to include yours. Our mission of Diversity and Inclusion is: &ldquo;Everyone valued. Everyone included. Everyone performing at their peak&rdquo;. Are you ready to inspire us with your creative ideas?
 
 
 
 About Us
 
 
 
 We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always&reg;, Ariel&reg;, Gillette&reg;, Head &amp; Shoulders&reg;, Herbal Essences&reg;, Oral-B&reg;, Pampers&reg;, Pantene&reg;, Tampax&reg; and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more.
 
 
 Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we&rsquo;re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being &ldquo;in touch&rdquo; so we craft brands and products to improve the lives of the world&rsquo;s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
 
 
 We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
 
 
 
 Job Schedule
 
 
 
 Full time
 
 
 
 Job Number
 
 
 
 R000147143
 
 
 
 Job Segmentation
 
 
 
 Experienced Professionals
</div>

Graphic Design Specialist

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