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cash collection specialist

Contentsquare

<div>
 Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.
 
 
 We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.
 
 
 Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.
 
 
 
 Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
 
 
 
 We are looking for a proactive, detail-oriented
 
 Cash Collection Specialist
 
 to join our
 
 Order-to-Cash team in Egypt
 
 . In this role, you will manage a portfolio of customer accounts, drive timely collections, support dispute resolution, and help optimize cash flow performance across multiple regions.
 
 
 This is a great opportunity for a finance professional with
 
 2 to 5 years of experience
 
 in
 
 accounts receivable, cash collection, or credit control
 
 who is eager to grow in a fast-paced, international environment.
 
 
 
 What You&rsquo;ll Do
 
 
 
 You will play a key role in securing cash collections and maintaining healthy customer accounts by:
 
 
 <ul>
 <li>
 Managing collections activities for an assigned portfolio of customer accounts across multiple regions
 </li>
 <li>
 Following up on overdue invoices through calls, emails, and formal written communication in English and French
 </li>
 <li>
 Building strong relationships with customers to accelerate payments and support effective dispute resolution
 </li>
 <li>
 Partnering closely with Sales, Customer Service, and Finance teams to investigate and resolve billing issues
 </li>
 <li>
 Monitoring customer credit exposure and escalating potential risks when needed
 </li>
 <li>
 Contributing to monthly cash collection targets and helping reduce Days Sales Outstanding (DSO)
 </li>
 <li>
 Keeping collection records accurate, complete, and up to date
 </li>
 <li>
 Preparing regular reporting on collection performance, account status, and key risk areas
 
 
 </li>
 </ul>
 
 What we&rsquo;re looking for
 
 
 
 <ul>
 <li>
 2 to 5 years of experience in cash collection, accounts receivable, or credit control
 </li>
 <li>
 Fluency in English, both written and spoken
 </li>
 <li>
 Strong communication and negotiation skills with a customer-focused approach
 </li>
 <li>
 Solid proficiency in MS Office, especially Excel
 </li>
 <li>
 Experience with ERP systems is a plus
 </li>
 <li>
 Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a dynamic environment
 
 
 </li>
 </ul>
 
 Why you should join Contentsquare
 
 
 
 We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.
 
 
 Here are a few we want to highlight:
 
 
 <ul>
 <li>
 Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
 </li>
 <li>
 Work flexibility: hybrid and remote work policies
 </li>
 <li>
 Generous paid time-off policy (every location is different)
 </li>
 <li>
 Lifestyle allowance
 </li>
 <li>
 A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work
 </li>
 <li>
 Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success
 </li>
 <li>
 We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
 </li>
 <li>
 And more benefits tailored to each country
 
 
 </li>
 </ul>
 
 Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
 
 
 
 
 Your personal data is used by Contentsquare for recruitment purposes only. Read our
 
 
 Job Candidate Privacy Notice
 
 
 to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal
 
 
 here
 
 
 .
 
 
 
 
 Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
 
 
 
 
 Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our
 
 
 Candidate Privacy Policy
 
 
 .
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Cash Collection Specialist

Hexaware Technologies

<div>
 
 
 Role Overview:
 
 The Linguist &ndash; Data Specialist is an early-career linguist focused on data-driven tasks such as data collection, annotation, and analysis. This role supports the development and evaluation of language technologies by providing high-quality linguistic data.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Data Collection &amp; Annotation: Gathers and annotates linguistic data for use in training and evaluating language models and other i18n tools.
 
 
 
 
 
 &bull; Quality Control: Reviews and validates annotated data to ensure accuracy and consistency.
 
 
 
 
 
 &bull; Documentation: Maintains clear records of data sources, annotation guidelines, and project progress.
 
 
 
 
 
 &bull; Continuous Learning: Develops expertise in new annotation tools, linguistic concepts, and data management practices.
 
 
 
 
 
 
 Qualifications:
 
 
 
 &bull; Bachelor&rsquo;s degree in linguistics, language studies, or a related field, plus 1&ndash;2 years of industry experience; OR a master&rsquo;s degree with relevant experience (internship, thesis project, etc.).
 
 
 
 
 
 &bull; Experience with data annotation, linguistic analysis, or corpus management.
 
 
 
 
 
 &bull; Strong attention to detail and organizational skills. &bull; Familiarity with at least one annotation tool or platform.
 
</div>

Linguist Data Specialist - Willing to relocate in India

DHL Express

<div>
 
 Location:
 
 
 
 West Cairo (Mohandessin, Dokki, Zamalek, Haram, Shiekh Zayed, 6th of October city, Downtown and others)
 
 
 
 Role Purpose:
 
 
 
 Achieve revenue targets through effectively promoting and selling DHL&rsquo;s products and value-added services.
 
 
 Ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers.
 
 
 
 Key Activities:
 
 
 
 
 <ul>
 <li>
 Represent DHL professionally and respond to customer needs in a courteous manner.
 </li>
 <li>
 Build and maintain strong relationships with customers.
 </li>
 <li>
 Work proactively to support teamwork, shuttle operations, and overall performance.
 </li>
 <li>
 Deliver fast and professional service, recognizing the urgent nature of express shipments.
 </li>
 <li>
 Follow DHL procedures, ISO standards, and safe working practices.
 </li>
 <li>
 Maintain solid knowledge of DHL network, products, and services to provide accurate information.
 </li>
 <li>
 Report recurring issues promptly for corrective action.
 </li>
 <li>
 Accurately process shipments and ensure correct data entry for flawless airwaybills.
 </li>
 <li>
 Promote and sell DHL&rsquo;s value-added services and contribute to the Sales Lead program.
 </li>
 <li>
 Suggest improvements to processes, systems, and services to enhance customer experience.
 </li>
 <li>
 Work both independently and with the team to achieve goals and foster team spirit.
 </li>
 <li>
 Ensure shipments, documents, and invoices are completed and recorded by end of shift.
 </li>
 <li>
 Manage supplies, track cash sales, and submit daily cash summaries to Accounts.
 
 
 
 </li>
 </ul>
 
 Qualifications - External
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a recognized university.
 </li>
 <li>
 Ability to achieve sales targets and overcome challenges.
 </li>
 <li>
 Previous experience in retail sales preferred.
 </li>
 <li>
 Fluent in English and Arabic, with excellent verbal and written communication skills.
 </li>
 <li>
 Proficient in Microsoft Office (Word, Excel, PowerPoint).
 </li>
 <li>
 Skilled in building and sustaining strong customer relationships.
 </li>
 </ul>
</div>

Retail Sales Representative

Ecolab

<div>
 Ecolab is seeking an
 
 Associate Credit Representative
 
 who will be responsible for an assigned portfolio of accounts. In this role you will be accountable for managing all aspects of a portfolio which include collection activities necessary to reduce AR aging, DSO and mitigate risk for the company. This requires good written and verbal communication skills and applicable accounting, reconciliation, analytical and collection skills necessary to achieve the company and department objectives.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 The opportunity to take on some of the world&rsquo;s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
 </li>
 <li>
 The ability to make an impact and shape your career with a company that is passionate about growth
 </li>
 <li>
 The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
 
 
 </li>
 </ul>
 
 Description
 
 
 
 Manage portfolio of customer accounts, working closely with sales to meet past due and DSO targets. Follow IMEA guidelines on assessing customer risk and risk mitigation of own portfolio of accounts. Apply policy &amp; procedures for collections, credit hold and credit risk to meet cash targets.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Establish and ensure monthly collection goals are integrated with total Saudi goals and targets flow to individual collectors.
 </li>
 <li>
 Implement strategies and deploy resources to meet collection targets and objectives.
 </li>
 <li>
 Drive sustained collections process improvement through the organization by changing behaviours around collections management using six sigma methodologies and integration of other functional disciplines.
 </li>
 <li>
 Establish and maintain effective Internal and External working relationships; including Sales, Supply Chain, Customer Service, Finance, Customer Relationships.
 </li>
 <li>
 Act as Escalation Leader for financial and customer issues
 </li>
 <li>
 Ensure team and individual goals on past due improvement are achieved.
 </li>
 <li>
 Monitor &amp; escalate defined uncollectable accounts; Manage National Legal and Collection Agency Portfolios
 </li>
 <li>
 Lead &amp; support business AR specific policies, processes and improvement projects
 </li>
 <li>
 Drive regular involvement of Regional, Market and National Sales management in regular status of portfolios.
 </li>
 <li>
 Perform customer risk assessments with appropriate policies to limit the dollar value of risk exposure with specific customers.
 </li>
 <li>
 Ensure collection processes are documented and followed in compliance with SOX requirements.
 </li>
 <li>
 Develop succession planning for team, identifying training requirements and milestone targets
 </li>
 <li>
 Support internal and external audits as required.
 </li>
 <li>
 Provide meaningful commentary as part of monthly requirements for bad debt and top overdue reporting.
 </li>
 <li>
 Basic Qualifications
 </li>
 <li>
 Strong verbal and written communication in English.
 </li>
 <li>
 Previous experience in collections or customer facing role.
 </li>
 <li>
 Robust competency in Microsoft.
 </li>
 <li>
 Knowledge in working with database applications and ERP systems e.g., SAP.
 </li>
 <li>
 Ability to influence internally with key stakeholders and externally with customers.
 </li>
 <li>
 Preferred Qualifications
 </li>
 <li>
 University degree
 </li>
 <li>
 3-5 years of business experience in credit.
 </li>
 <li>
 Ability to influence without authority.
 </li>
 <li>
 Knowledge in working with database applications SAP.
 </li>
 <li>
 High level proficiency in Microsoft.
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Skills &amp; Competencies:
 </li>
 <li>
 Self -motivated; Assertive
 </li>
 <li>
 Proven record of meeting deadlines
 </li>
 <li>
 Process-orientation with customer focus
 </li>
 <li>
 Time management, organization, and prioritization skills
 </li>
 <li>
 Ability to apply judgment in problem solving
 </li>
 <li>
 Ability to ask probing questions to obtain necessary information
 
 
 </li>
 </ul>
 
 Nuestro compromiso con una cultura de inclusi&oacute;n y pertenencia
 
 
 
 Ecolab est&aacute; comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoci&oacute;n de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempe&ntilde;o laboral, en todos los aspectos relacionados con el empleo, la compensaci&oacute;n, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminar&aacute; a ninguna persona colaboradora ni postulante por motivos de raza, religi&oacute;n, color, credo, nacionalidad, estado de ciudadan&iacute;a, sexo, orientaci&oacute;n sexual, identidad y expresi&oacute;n de g&eacute;nero, informaci&oacute;n gen&eacute;tica, estado civil, edad o discapacidad.
</div>

Credit Controller Associate

Pharco Corporation

<div>
 
 We are seeking a
 
 Data Scientist Specialist
 
 to join our team. The successful candidate will analyze large datasets, develop machine learning models, and provide insights that improve decision-making and business outcomes.
 
 
 
 
 &gt; Key Responsibilities
 
 
 
 <ul>
 <li>
 
 Data Collection &amp; Preparation:
 
 Gather, clean, and organize large volumes of structured and unstructured data.
 </li>
 <li>
 
 Statistical Analysis:
 
 Apply advanced statistical methods and data mining techniques to identify trends and correlations.
 </li>
 <li>
 
 Model Development:
 
 Build, test, and optimize predictive models and algorithms to forecast outcomes and improve performance.
 </li>
 <li>
 
 Experimentation:
 
 Design experiments to validate hypotheses and measure business impact.
 </li>
 <li>
 
 Collaboration:
 
 Work closely with cross-functional teams (engineering, product, marketing, operations) to implement models and monitor outcomes.
 </li>
 <li>
 
 Automation:
 
 Develop anomaly detection systems and automated tools for continuous monitoring.
 </li>
 <li>
 
 Visualization &amp; Reporting:
 
 Create dashboards, reports, and presentations to communicate insights clearly to stakeholders.
 </li>
 <li>
 
 Compliance:
 
 Document procedures and ensure adherence to data governance and security policies.
 </li>
 <li>
 
 Continuous Learning:
 
 Stay updated with emerging technologies, tools, and methodologies in data science.
 </li>
 </ul>
 
 
 
 &gt; Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Strong foundation in
 
 statistics, mathematics, and probability
 
 .
 </li>
 <li>
 Proficiency in
 
 Python, R, SQL
 
 , and familiarity with big data tools (Hadoop, Spark).
 </li>
 <li>
 Experience with
 
 machine learning frameworks
 
 (TensorFlow, Scikit-learn, PyTorch).
 </li>
 <li>
 Knowledge of
 
 data visualization tools
 
 (Tableau, Power BI, matplotlib).
 </li>
 <li>
 Ability to translate technical findings into
 
 business-friendly insights
 
 .
 </li>
 <li>
 Excellent problem-solving, communication, and collaboration skills.
 </li>
 </ul>
 
 
</div>

Data Science Specialist

Sutherland

<div>
 
 Job Description
 
 
 
 Sutherland is seeking a talented onsite
 
 IT Help Desk Specialist
 
 to join our growing team in
 
 Cairo
 
 ! If you have the skills and experience needed to succeed in this role, we want to hear from you!
 
 
 As an
 
 IT Help Desk Specialist
 
 , you'll be responsible for the following:
 
 
 
 Technical Support:
 
 
 
 <ul>
 <li>
 Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
 </li>
 <li>
 Efficient problem resolution and maximize systems availability.
 </li>
 <li>
 Review the frequently faced system problems and work on the improvements.
 </li>
 <li>
 Strict Compliance to agreed SLA for issue resolution.
 </li>
 <li>
 On Call 24x7.
 </li>
 <li>
 Maintains integrity of systems.
 </li>
 <li>
 Ensure all users can access their workstation with required privileges for day-to-day operations.
 </li>
 <li>
 Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner. This includes Relationship Management, Communications, Meetings, and floor walks. Working with them and prioritizing helpdesk tickets response and face to face follow-up with internal customers to drive Service Level Agreements.
 </li>
 <li>
 Participates in problem management and promptly escalates faults in line with set procedures to the correct support agency and resolves the problem in a timely manner without affecting Business. This includes collection of info and monitors on frequently occurring problems and reports these issues to the relevant groups in order to resolve them, and ensures all of these are made known to the Management team (Duty Manager, Site Lead, Site Manager).
 </li>
 <li>
 Daily system maintenance checks prior to the operation/business opening hours, with ongoing support during operational hours.
 </li>
 <li>
 Performs routine preventive maintenance on hardware and software, to include desktops, laptops, copiers, faxes, scanners, telephones, bar-code scanners, thin clients and other technologies.
 </li>
 <li>
 Strictly adhere to the set procedures and follow the guidelines.
 
 
 </li>
 </ul>
 
 Hardware/software preparation &amp; installations
 
 :
 
 
 <ul>
 <li>
 Responsible for preparing, deploying and installing all IT assets including desktops, laptops, monitors, copiers, faxes, scanners, telephones, thin clients, windows operating systems &amp; applications, switches, routers, etc.
 
 
 </li>
 </ul>
 
 Documentation:
 
 
 
 <ul>
 <li>
 Maintaining a documentation for all IT assets, network changes/activities, including creation and maintains for all system related manuals and guides.
 </li>
 <li>
 Documentation maintained to support compliance/IT Security and audit requirements.
 </li>
 <li>
 Improves client references by writing and maintaining documentation.
 </li>
 <li>
 Participates in Asset management. Ensure Assets are maintained and tracked accordingly by following the Standard Operating Procedures for such.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or equivalent.
 </li>
 <li>
 MCSE, MCITP, CCNA knowledge with minimum 3 years of hands-on experience in windows operating systems &amp; Cisco network environments. Certification is a plus.
 </li>
 <li>
 Technical experience &amp; awareness with Windows Operating Systems, Active Directory, Virtualization technologies, SCCM, switching, routing, Voice over IP and IP technologies, Antivirus systems, etc.
 </li>
 <li>
 Familiar with standard concepts, practices, and procedures within information technology.
 </li>
 <li>
 Ability to work well with others in pursuit of business aims / ability to work under pressure.
 </li>
 <li>
 Energy, enthusiasm and commitment to the business unit.
 </li>
 <li>
 Positive response to and recognition of the need for change.
 </li>
 <li>
 Ability to make realistic decisions and is willing to take the responsibility for acting on their own initiative.
 </li>
 <li>
 High standards of integrity and the ability to motivate self/others towards continuous performance improvement and personal development.
 </li>
 <li>
 Willing to work on different shifts and be assigned to other sites/location if required.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 All your information will be kept confidential according to EEO guidelines.
</div>

IT Help Desk Specialist | Cairo | Onsite

Bosta

<div>
 About Bosta:
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 Job Role :
 
 
 To manage and follow up on all hub-related communications, ensuring issues are resolved efficiently between Customer Service, Account Managers, and Operations teams. The role focuses on problem-solving, SLA compliance, and maintaining smooth coordination across departments.
 
 
 Job Code :
 
 
 New 2026OPER-264
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Receive the new pickups closed in bosta flyers
 </li>
 <li>
 Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
 </li>
 <li>
 Receive the shipments(new pickups) on the system and add the tracking numbers on the &ldquo;Receiving Pickups&rdquo; sheet
 </li>
 <li>
 Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses
 </li>
 <li>
 Add the cash collection and Refund shipments to the courier&rsquo;s routes. Send the routes directly to the stars&rsquo; App
 </li>
 <li>
 Receive the undelivered shipments on the system and the productivity sheet as well
 </li>
 <li>
 Get the receiver&rsquo;s signature and IDs# on delivered shipments with Zero Cod
 </li>
 <li>
 Get hard copies of returned shipments signed by the business
 </li>
 <li>
 Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis
 </li>
 <li>
 Make a verification call on the undelivered shipments or&rdquo; Canceled&rdquo; shipments on a daily basis
 </li>
 <li>
 Cancel the refused shipments on the system.
 </li>
 <li>
 Transfer the canceled orders after exceeding holding period at the hub&rdquo;24 hours&rdquo; to sorting facility team through&rdquo; Transfer to Hub&rdquo;
 </li>
 <li>
 Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments
 </li>
 <li>
 Performs related duties as required
 
 
 
 </li>
 </ul>
 
 Job Qualifications:
 
 
 
 <ul>
 <li>
 - 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry
 </li>
 <li>
 - Only graduates are eligible for this role
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

First Mile Hub Senior Coordinator (Downtown)

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