area manager

logistics coordinator

regional crm & loyalty manager Jobs in Kuwait

regional crm & loyalty manager

regional logistics manager

MAKASEB

<div>
 
 Makaseb
 
 is hiring a
 
 Production Manager
 
 to be the backbone of our production process ensuring every project is on time, on budget, and on point. You'll work closely with directors, producers, and creatives to bring ideas to life across commercial and digital platforms.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and manage detailed production schedules to ensure all project timelines and shoot deadlines are met.
 </li>
 <li>
 Lead location scouting across Kuwait, overseeing permit acquisition and coordinating all on-site logistics.
 </li>
 <li>
 Oversee sourcing and rental of all production equipment, including camera, lighting, grip, and sound gear.
 </li>
 <li>
 Manage end-to-end production logistics, including crew transportation, catering, setup, on-set coordination, and preparation of call sheets.
 </li>
 <li>
 Handle talent sourcing and coordination, including casting models, actors, extras, and freelance crew members.
 </li>
 <li>
 Supervise on-set operations to ensure seamless collaboration between all departments (camera, art, styling, lighting, etc.).
 </li>
 <li>
 Monitor production budgets and expenses, ensuring cost-efficient execution without compromising quality.
 </li>
 <li>
 Act as the main liaison between the creative team, post-production, and clients to maintain clear communication and alignment.
 </li>
 <li>
 Build and maintain a strong network of vendors, freelancers, and location partners across Kuwait.
 </li>
 <li>
 Ensure smooth day-to-day operational flow and provide effective problem-solving during high-pressure situations.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 3:5 years of experience in production management within commercials, branded content, or film.
 </li>
 <li>
 Bachelors degree in Film Production, Media, Business, or a related field is a Plus.
 </li>
 <li>
 Hands-on experience in location scouting, casting, and logistics coordination.
 </li>
 <li>
 Strong understanding of end-to-end production workflows (pre-production, shooting, and post-production).
 </li>
 <li>
 Familiarity with the Kuwaiti production landscape, including vendors, equipment houses, and local authorities.
 </li>
 <li>
 Excellent organizational, communication, and leadership skills.
 </li>
 <li>
 Fluency in Arabic and English, both written and spoken.
 </li>
 <li>
 Proactive, solution-oriented mindset with strong attention to detail.
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive salary + performance bonus.
 </li>
 <li>
 Creative, fast-paced work environment with top regional brands.
 </li>
 <li>
 Career Path.
 </li>
 <li>
 Learning &amp; Development.
 </li>
 <li>
 Health &amp; Social Insurance.
 
 
 
 </li>
 </ul>
 
 Working Conditions:
 
 
 
 <ul>
 <li>
 Working days: 5 days (From Sunday to Thursday)
 </li>
 <li>
 Working Hours: 8 hours (From 9:00am to 5:00pm)
 </li>
 <li>
 Job Type: On-site
 
 
 
 </li>
 </ul>
 
 Location: Kuwait City, Kuwait
 
</div>

Production Manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Commercial Manager - Fresh Food | MAF Retail | Corporate Head Office
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Commercial Manager -Fresh Food is responsible for coordinating with buyers as well as supporting purchases for MAF Retail. The role holder is also responsible for assisting with selection and examining products that get to store shelves, in catalogues, and online.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Implement effective strategies for sourcing goods and maintaining desired stock levels.
 </li>
 <li>
 Research and review new products to meet company's goals.
 </li>
 <li>
 Implement methods to reduce shortages and overstocking through analysis of data and prepare control strategies.
 </li>
 <li>
 Research and suggest new suppliers with long-term cost savings or quality improvement.
 </li>
 <li>
 Engage in souring the best quality products for competitive prices aligned with the organisation&rsquo;s objectives.
 </li>
 <li>
 Implement negotiation strategies to secure profitable deals.
 </li>
 <li>
 Develop a cost scenario analysis, and benchmarking for the sourcing function when required.
 </li>
 <li>
 Identify vendors with good standing and suppliers to develop future partnerships with.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Supply Chain Management, Logistics or Business Administration
 </li>
 <li>
 5 &ndash; 7 years in similar position
 </li>
 <li>
 2 &ndash; 4 years in retail/FMCG industry is preferred
 </li>
 <li>
 Strong business communication
 </li>
 <li>
 Strong negotiation and supplier management skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Commercial Manager - Fresh Food

lumiere sweets company

Position SummaryThe Operations Manager will be responsible for managing end-to-end operations across production, retail outlets, logistics, and staff coordination. The ideal candidate will ensure operational efficiency, cost control, quality compliance, and excellent customer service while supporting business growth.Key Responsibilities<ul><li>Oversee daily operations across production units, outlets, and support functions</li><li>Ensure smooth coordination between production, sales, logistics, and administration</li><li>Monitor operational KPIs, productivity, and quality standards</li><li>Implement and improve SOPs, workflows, and operational controls</li><li>Manage inventory, procurement, wastage control, and vendor coordination</li><li>Supervise and support branch managers and operational staff</li><li>Ensure compliance with food safety, hygiene, and local regulatory standards</li><li>Handle operational issues, escalations, and corrective actions promptly</li><li>Support management in budgeting, forecasting, and cost optimization</li><li>Conduct regular site visits and audits across branches</li></ul>Requirements &amp; Qualifications<ul><li>Proven experience as an Operations Manager or similar role (preferably in F&amp;B, bakery, confectionery, or retail industry)</li><li>Strong leadership, organizational, and problem-solving skills</li><li>Ability to manage multiple locations and teams effectively</li><li>Hands-on approach with excellent decision-making capability</li><li>Strong understanding of operational controls, inventory, and cost management</li><li>Excellent communication skills in English (Arabic is an advantage)</li><li>Valid driving license is preferred</li><li>Ability to join immediately is highly preferred</li></ul>Job Types: Full-time, Contract

Operations Manager (F&B Industry)

Gastronomica ME

<div>
 
 The
 
 Regional
 
 
 CRM (Customer Relationship Management ) &amp; Loyalty Manager
 
 is responsible for developing and executing strategies to improve customer engagement, retention, and loyalty. This role involves managing the CRM system, analyzing customer data, and implementing targeted marketing campaigns to enhance customer lifetime value (CLV) and overall business performance. The Regional CRM &amp; Loyalty Manager collaborates with marketing, sales, and IT teams to ensure a seamless customer experience across all touchpoints.
 
 
 
 
 
 
 CRM Strategy &amp; Implementation
 
 
 <ul>
 <li>
 Develop and implement CRM strategies to drive customer acquisition, retention, and loyalty.
 </li>
 <li>
 Optimize customer segmentation to personalize marketing campaigns.
 </li>
 <li>
 Identify and implement automation to improve customer journey and engagement.
 </li>
 </ul>
 
 
 Customer Data Management &amp; Insights
 
 
 <ul>
 <li>
 Manage the CRM database, ensuring data accuracy and compliance with data protection regulations.
 </li>
 <li>
 Analyze customer behaviors, preferences, and purchasing patterns to derive actionable insights.
 </li>
 <li>
 Generate reports on customer trends, churn rates, and engagement metrics.
 </li>
 </ul>
 
 
 Campaign Management &amp; Execution
 
 
 <ul>
 <li>
 Plan and execute email, SMS, and personalized marketing campaigns.
 </li>
 <li>
 Monitor and optimize customer touchpoints to enhance the overall experience.
 </li>
 <li>
 Test and refine CRM campaigns based on performance data and customer feedback.
 </li>
 </ul>
 
 
 Customer Retention &amp; Loyalty Programs
 
 
 <ul>
 <li>
 Develop and manage loyalty programs to increase repeat purchases.
 </li>
 <li>
 Implement retention strategies, including exclusive offers, rewards, and re-engagement tactics.
 </li>
 <li>
 Track and measure the effectiveness of loyalty initiatives.
 </li>
 </ul>
 
 
 Cross-Departmental Collaboration
 
 
 <ul>
 <li>
 Work with the marketing team to align CRM strategies with brand campaigns.
 </li>
 <li>
 Collaborate with the sales team to improve lead conversion and customer satisfaction.
 </li>
 <li>
 Coordinate with IT to ensure the CRM platform functions efficiently and integrates with other systems.
 </li>
 </ul>
 
 
 CRM System Optimization &amp; Innovation
 
 
 <ul>
 <li>
 Research and recommend improvements in CRM tools and technologies.
 </li>
 <li>
 Ensure seamless integration of CRM software with other business systems.
 </li>
 <li>
 Keep up with CRM trends and best practices to maintain a competitive edge.
 </li>
 </ul>
 
 
</div>

Regional CRM & Loyalty Manager

DSV - Global Transport and Logistics

<div>
 Job Req Number: 102298
 
 
 Time Type: Full Time
 
 
 As HR Specialist, your primary responsibility is to implement HR processes in adherence with: the Kuwait Labor Law, regulations from the Public Authority for Manpower, DSV HR policies, DSV Code of Conduct, and DSV Human Rights Policy. Your secondary responsibilities include conducting trainings that reinforce policies and other training programs cascaded by the regional L&amp;D team, organizing and executing programs that enhance employee engagement, and collaborating with the management in developing HR initiatives in line with business goals.
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Be the subject matter expert on legal regulations and company policies, and ensure compliance when carrying out HR processes
 </li>
 <li>
 Facilitate internal trainings including new hire orientation as and when required, and coordinate outsourced trainings; maintain related reports
 </li>
 <li>
 Conceptualize, organize, and execute events to strengthen employee engagement and promote employee wellness
 </li>
 <li>
 Assist in ensuring effective communication of new policies, programs, and other HR initiatives
 </li>
 <li>
 Conduct thorough investigations of discipline and grievance cases
 </li>
 </ul>
 <li>
 </li>
 <ul>
 <li>
 Assess disciplinary cases objectively against company policies and carry out corresponding disciplinary steps
 </li>
 <li>
 Hear out complaints and grievances, reaffirm employee rights, and coordinate necessary remedial steps
 </li>
 <li>
 Manage tasks, reports, and documentation related to disciplinary actions, attendance monitoring, administration of employee accommodation, and employee offboarding
 </li>
 <li>
 Contribute to the development of HR policies and programs aligned with business and HR goals
 </li>
 <li>
 Refer complex and/or sensitive matters to the concerned HR lead
 </li>
 <li>
 Any other related duties assigned by the direct supervisor from time to time to meet business exigencies
 
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 
 <ul>
 <li>
 Strong people skills, excellent spoken, and written communication skills
 </li>
 <li>
 Strong presentation skills with genuine ability to connect
 </li>
 <li>
 Good problem-solving and decision-making skills with the ability to exercise sound judgment in cases requiring escalation
 </li>
 <li>
 Organized and able to prioritize and multi-task
 </li>
 <li>
 Proficient with Microsoft Office Suite and quick to learn new systems and tools
 
 
 
 </li>
 </ul>
 
 DSV &ndash; Global transport and logistics
 
 
 
 Working at DSV means playing in a different league.
 
 
 As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let&rsquo;s grow together as we continue to innovate, digitalise and build on our achievements.
 
 
 With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers&rsquo; needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
 
 
 At DSV, performance is in our DNA. We don&rsquo;t just work &ndash; we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company &ndash; this is the place to be.
 
 
 
 Start here. Go anywhere
 
 
 
 Visit dsv.com and follow us on LinkedIn and Facebook.
</div>

HR Specialist

Iron Mountain

<div>
 
 At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That&rsquo;s why we need smart, committed people to join us. Whether you&rsquo;re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
 
 
 
 
 
 We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
 
 
 
 
 
 Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
 
 
 
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 Iron Mountain is seeking a
 
 dynamic and experienced Director, Digital Operations
 
 to join our
 
 Digital Solutions
 
 team. In this role, you will be responsible for the strategic leadership and operational oversight of Digital Operations, including direct accountability for regional Profit and Loss (P&amp;L) and driving financial results.
 
 
 
 
 
 You will lead a diverse team of operational and technical professionals, fostering a culture of development and inclusion while serving as the primary subject matter expert for Digital Solutions within your assigned geography.
 
 
 
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 In this role, you will:
 
 
 
 
 <ul>
 <li>
 
 Drive Operational Excellence and Service Delivery:
 
 Lead all aspects of Digital Solutions operations to ensure customer Key Performance Indicators (KPIs) for quality and on-time performance are met while maintaining Iron Mountain best practices.
 </li>
 <li>
 
 Execute Financial and Strategic Planning:
 
 Partner with Finance and Executive leadership to manage regional Profit and Loss (P&amp;L), develop five-year real estate and growth strategies, and deliver accurate financial forecasting.
 </li>
 <li>
 
 Cultivate Leadership and Talent:
 
 Oversee organizational structure and labor capacity, driving a culture of continuous development through succession planning and active mentorship of Operations Managers and Supervisors.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Bring
 
 
 
 The ideal candidate will have:
 
 
 
 
 <ul>
 <li>
 
 Extensive Leadership Experience:
 
 Significant experience leading large-scale Business Process Outsourcing (BPO) operations (such as mailroom, scanning, or data capture) and managing a complex Profit and Loss (P&amp;L) statement.
 </li>
 <li>
 
 Technical and Industry Expertise:
 
 Strong knowledge of document management platforms, specifically Kofax Capture and Kofax KTM (Kofax Transformation Modules), and the ability to interface effectively with technical teams.
 </li>
 <li>
 
 Strategic Business Acumen:
 
 Proven ability to build long-term business plans, manage high-impact programs to mitigate risk, and influence outcomes in a globally matrixed environment.
 </li>
 <li>
 
 Educational Foundation:
 
 A Bachelor&rsquo;s degree is required to meet industry standards for this executive-level position; an MBA (Master of Business Administration) is preferred.
 </li>
 </ul>
 
 
 
 
 
 What We Offer (Benefits)
 
 
 
 
 
 <ul>
 <li>
 
 Competitive compensation
 
 and benefits aligned with your experience.
 </li>
 <li>
 
 Paid time off and holidays
 
 to support your personal well-being.
 </li>
 <li>
 
 Opportunities for continuous learning
 
 and professional growth within a global organization.
 </li>
 </ul>
 
 
</div>

Director, Digital Operations

<div>
 Job Req Number: 104676
 
 
 Time Type: Full Time
 
 
 
 Role Summary:
 
 
 
 As Business development Manager you will be part of a larger team within the Sales department, responsible for providing seamless and customer-focused solutions to support the achievement of business growth in Kuwait through promoting freight services, gaining new business, developing/retaining existing customers.
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Responsible for local business development by acquiring new accounts and developing market share with existing customers to an agreed annual target
 </li>
 <li>
 Prepares a BD plan and manages the sales cycle, consistently monitors, and achieves set targets
 </li>
 <li>
 Manages the on-boarding of new accounts to ensure fulfillment of all requirements and smooth assimilation
 </li>
 <li>
 Generate leads, set appointments, and present business proposals to potential customers through various communication channels, including face to face meetings, telephone calls, emails, etc.
 </li>
 <li>
 Prepares prompt and precise presentations, plans, and communication exchanges with prospect customers
 </li>
 <li>
 Manage and maintain pipelines, respond to requests for information in a timely manner and remain proactive and responsive to prospective customers
 </li>
 <li>
 Conducts review meetings with internal stake holders including the account management, operation &amp; logistics teams, and finance department
 </li>
 <li>
 Study the market inclusive, but not limit of competitors, carriers, market trends, fluctuation and change etc.
 </li>
 <li>
 Reviews the Interdepartmental, Inter Sectional and Client SLAs periodically. Recommends review of contracts and SLA&rsquo;s where service levels exceed or cannot cope with requirements.
 </li>
 <li>
 Any other related duties assigned by the direct supervisor from time to time to meet business exigencies
 
 
 
 </li>
 </ul>
 
 Educational Qualifications &amp; Certifications:
 
 
 
 
 <ul>
 <li>
 Diploma / Degree in Logistics &amp; Supply Chain Management or equivalent
 </li>
 <li>
 At least 5 years of experience in selling Air and Sea Freight products with exposure BD in Kuwait
 </li>
 <li>
 Must have a valid Kuwait Driver&rsquo;s license
 
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 
 <ul>
 <li>
 Strong people skills, outstanding leadership, organizational, multitasking, and problem-solving skills.
 </li>
 <li>
 Customer-focused mindset, proactive and results-oriented
 </li>
 <li>
 Strong attention to detail, analytical and research skills
 </li>
 <li>
 Excellent linguistic skills, and a determined negotiator
 </li>
 <li>
 Strategic thinking and statistical analysis skills
 
 
 
 </li>
 </ul>
 
 DSV &ndash; Global transport and logistics
 
 
 
 Working at DSV means playing in a different league.
 
 
 As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let&rsquo;s grow together as we continue to innovate, digitalise and build on our achievements.
 
 
 With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers&rsquo; needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
 
 
 At DSV, performance is in our DNA. We don&rsquo;t just work &ndash; we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company &ndash; this is the place to be.
 
 
 
 Start here. Go anywhere
 
 
 
 Visit dsv.com and follow us on LinkedIn and Facebook.
</div>

Business Development Manager

Explore 169+ Regional logistics manager in Kuwait this January. Find roles across top companies and apply now to boost your career.