project manager

account manager

development manager

operations manager

account manager [weddings] Jobs in Cairo Egypt

account manager [weddings]

relationship manager

Premier Services and Recruitment

<div>
 
 Key Responsibilities:
 
 
 Building positive relationships with customers
 
 
 Assisting with generating new business
 
 
 Identifying opportunities for greater profits
 
 
 Understand customer needs and develop plans to address them
 
 
 Identify key staff in client companies to cultivate profitable relationships
 
 
 Resolve customer complaints quickly and effectively
 
 
 Promote high-quality sales, supply and customer service processes
 
 
 Aim to preserve customers and renew contracts
 
 
 Approach potential customers to establish relationships
 
 
 Gain solid knowledge of competitors
 
 
 
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 7+ years of Experience, Proven experience as a Client Relationship Manager
 
 
 Bachelor&rsquo;s degree in business, marketing or related field.
 
 
 Experience in sales, marketing or related field, Knowledge of customer relationship management (CRM) practices.
 
</div>

Relationship Manager

بنك التعمير والإسكان HD Bank

<div>
 
 
 HD Bank is looking for a talented Royal Relationship Managers in the following branch&rsquo;s locations:
 
 
 
 
 
 <ul>
 <li>
 
 Cairo Governorate (Downtown - New Cairo -Badr City)
 
 </li>
 <li>
 
 Giza Governorate (Mohandessen -Haram- 6th of October-Zayed area.)
 
 </li>
 <li>
 
 Alexandria Governorate
 
 </li>
 <li>
 
 Damietta Governorate
 
 </li>
 <li>
 
 Minya Governorate (Mina - Samalut )
 
 </li>
 <li>
 
 Beni-Suef Governorate
 
 </li>
 <li>
 
 Assiut Governorate
 
 </li>
 <li>
 
 Dakahlia Governorate (Gamasa )
 
 </li>
 </ul>
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 
 Providing banking products and services for the royal clients.
 
 </li>
 <li>
 
 Managing the relationship with the royal clients to retain existing clients and expand the existing portfolio.
 
 </li>
 <li>
 
 Manage the customers portfolio effectively to increase the bank&rsquo;s segment profitability.
 
 </li>
 <li>
 
 Ensure providing prompt assistance to the Royal clients.
 
 </li>
 <li>
 
 Ensure customers satisfaction and aligning with the concerned bank&rsquo;s functions to solve the Royal client&rsquo;s complaints.
 
 </li>
 <li>
 
 Ensure meeting the business sales plan targets for the royal segment.
 
 </li>
 <li>
 
 Ensure constant contact and follow up with the royal clients to ensure providing them with the best services and financial solutions.
 
 </li>
 <li>
 
 Preparing and submitting the required monthly reports related to the managed portfolio.
 
 </li>
 <li>
 
 Follow up on the royal clients&rsquo; requests.
 
 </li>
 <li>
 
 Ensuring compliance with the bank's policies and regulations.
 
 </li>
 </ul>
 
 
 
 
 
 
 Job Qualifications:
 
 
 
 
 
 
 <ul>
 <li>
 
 A relevant University degree
 
 </li>
 <li>
 
 Minimum 3 to 5 years&rsquo; experience in the retail banking.
 
 </li>
 </ul>
 
 
</div>

Royal Relationship Manager

Emirates NBD

<div>
 
 Responsibilities:
 
 <ul>
 <li>
 Responsible for achieving pre-determined targets of Assets, Liabilities, trade finance commissions, acquire NTB clients.
 </li>
 <li>
 Retain existing clients through focused relationship management activities.
 </li>
 <li>
 Provide advice on potential financial solutions based on identified needs.
 </li>
 <li>
 Handle and resolve customer queries in a timely manner.
 </li>
 <li>
 Analyze financial requirements of customer and match with banks products offerings.
 </li>
 <li>
 Develop opportunities to increase the sales production.
 </li>
 <li>
 Prepare, and review all required reports and KYC forms to ensure that all transactions are adhered to the bank&rsquo;s policies and procedures.
 </li>
 <li>
 Prepare the needed credit packages required ensuring that it is designed with the appropriate requested facility package and to ensure all credit risks are addressed for the submission of credit files to SMEs risk team.
 </li>
 <li>
 Coordinate with SMEs risk team to finalize the approval memo fulfilling the proposed facility package requirements and the associated terms and Conditions matching with client&rsquo;s needs.
 </li>
 <li>
 Follow up the implementation of the approval memo till the facility is booked including fulfillment of all requested documents, collaterals, and conditions.
 </li>
 <li>
 Follow-up on his existing portfolio of assets and liabilities clients to maintain a regular portfolio.
 </li>
 <li>
 Follow-up on his portfolio fulfilling all the needed governance controls ( KYCs update , overdrawn accounts settlement , dormant accounts , etc. )
 </li>
 </ul>
 
 
 
 
 Knowledge, Skills, Experience
 
 <ul>
 <li>
 Minimum 4-5 years of Experience in Business Banking
 </li>
 <li>
 Credit certified is a must
 </li>
 <li>
 Marketing Skills.
 </li>
 <li>
 Speed &amp; Accuracy
 </li>
 <li>
 Technical expertise.
 </li>
 <li>
 Interpersonal &amp; Communication Skills.
 </li>
 </ul>
 
 
</div>

Business Banking Senior Relationship Manager

51Talk Headquarters

<div>
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Lead, mentor and manage the team to achieve and exceed monthly reservation rate and attendance rates targets and KPIs.
 </li>
 <li>
 Monitor and assess team performance, providing regular feedback and implementing strategies to enhance effectiveness.
 </li>
 <li>
 Conduct calls to prospective customers to promote and sell our products and services.
 </li>
 <li>
 Handle customers&lsquo; inquiries and convert them into sales opportunities.
 </li>
 <li>
 Understand customer needs and requirements to provide appropriate solutions .
 </li>
 <li>
 Follow up on marketing leads and maintain accurate and up-to-date records of all activities in the CRM system.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Proven experiences as a customer service manager or in a similar supervisory role.
 </li>
 <li>
 Strong understanding of customer relationship and sales management.
 </li>
 <li>
 Ability to motivate and drive a team to achieve targets.
 </li>
 <li>
 Excellent leadership, communication, and interpersonal skills.
 </li>
 </ul>
 
 
 
 
 Working hour: Sunday - Thursday 12PM - 9PM, Saturday 12PM-4PM
 
 
 Office address: 1st Floor, 7Z, Etisalat Club Rd, Ezbet Fahmy, El Basatin, Cairo Governorate 4234302
 
</div>

Customer Service Team Lead

Magnet

<div>
 
 
 Employer Overview
 
 
 
 
 Beltone Management Solutions &ndash; Magnet
 
 is a subsidiary of
 
 Beltone Holding
 
 and a leading HR consultancy firm, acting as a trusted partner for organizations seeking comprehensive people and management solutions. Magnet specializes in executive search, personnel and payroll services, and end-to-end HR solutions, delivering innovative, proactive, and impactful support that enables organizations to attract talent, optimize performance, and achieve sustainable growth.
 
 
 
 
 
 
 Job Summary
 
 
 
 The Sales Account Manager is responsible for managing and growing client accounts by building strong relationships, identifying sales opportunities, and ensuring timely and accurate service delivery. The role focuses on achieving sales targets, coordinating with internal teams, handling client needs and escalations, and supporting contract renewals while monitoring account performance and market trends.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as the primary point of contact for assigned clients, ensuring timely communication and strong relationship management.
 </li>
 <li>
 Understand client needs, project requirements, and expectations to ensure accurate execution by internal teams.
 </li>
 <li>
 Coordinate with recruitment, operations, and other departments to deliver high-quality services and meet client timelines.
 </li>
 <li>
 Monitor account performance, track KPIs, and prepare regular status reports for internal and external stakeholders.
 </li>
 <li>
 Ensure smooth onboarding of new clients and maintain an ongoing account plan for each client.
 </li>
 <li>
 Handle client issues or escalations promptly, ensuring a positive experience and long-term partnership.
 </li>
 <li>
 Support contract renewals and documentation by collecting feedback and coordinating with relevant teams.
 </li>
 <li>
 Maintain accurate and updated records on CRM systems for all client interactions and activities.
 </li>
 <li>
 Stay informed about market trends, industry updates, and competitors to better support and guide clients.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, HR, or a related field.
 </li>
 <li>
 1&ndash;3 years of experience in account management, client servicing, or coordination roles (preferably in HR, recruitment, or service-based industries).
 </li>
 <li>
 Strong communication, problem-solving, and relationship-building skills.
 </li>
 <li>
 Ability to multitask, manage timelines, and work across different teams.
 </li>
 <li>
 High attention to detail and strong organizational skills.
 </li>
 </ul>
 
 
</div>

Sales Account Manager

ELSEWEDY ELECTRIC

<div>
 &middot; Develop &amp; maintain client relationship
 
 &middot; Negotiate contract terms with clients &amp; communicate with stakeholders
 
 &middot; Monitor project terms to ensure contract are executed as agreed
 
 &middot; Gather useful information from customer &amp; competitor data.
 
 &middot; Track &amp; identify the new opportunities
 
 &middot; Participate in the internal audits for operations/departments/projects as per the annual audit plan.
 
 &middot; Follow up his team and implement all company processes/procedures.
 
 &middot; Attend a Kick of meeting with his team and all stakeholder.
 
 &middot; Attend regular progress and coordination meeting with his team internally and with all other stakeholder.
 
 &middot; Document &amp; ensure that his team Document the lessons learned and discipline library.
 
 &middot; Prepare a regular report to his manager.
 
 &middot; Monitor and assign work to Site Engineers in accordance with company&rsquo;s policies and procedures and limits of authority.
 
 &middot; Monitor and control expenses related to project work and ensure organizational forecasts and budgets are met for these expenses.
 
 &middot; Handle procurement activities relating to contracts and sub contracts in accordance with company Procedures and Procurement department activities.
 
 &middot; Undertake team briefings and inception activities to ensure all aspects of work are understood by all concerned parties.
 
 
 Act as a liaison with contractors and clients managing any work interfaces and enhancements to project scope.
</div>

Projects Coordination Senior Engineer

IntouchCX

<div>
 
 
 About the Company:
 
 
 
 IntouchCX is a global leader in customer experience and technology solutions based in Canada. The company has been in the market for 20 years and has recently expanded its operations to Egypt, where it has been active for the past two years.
 
 
 
 
 
 
 About the Role:
 
 
 
 An Operations Manager will be responsible for maintaining and improving the operations by monitoring system performance and identifying and resolving problems. Meeting financial targets by estimating performance requirements and preparing annual budgets. Also, will be presenting monthly and annual action plans and objectives, playing a critical role in ensuring efficiency, productivity, and overall success.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Ensure proper planning, staffing and direction of the operational functions
 </li>
 <li>
 Manage and supervise teams
 </li>
 <li>
 Ensure proficient training, professional development and employee engagement to prepare, grow and retain employees
 </li>
 <li>
 Manage operational performance to meet KPI targets and Service Level Agreements through optimum quality and service
 </li>
 <li>
 Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas
 </li>
 <li>
 Develop customized reporting to measure and track operational statistics, data and results
 </li>
 <li>
 Develop solutions to improve business performance and partner success
 </li>
 <li>
 Use analytics, investigation and reasoning to quickly develop solutions for ad hoc issues
 </li>
 <li>
 Motivate teams through relationship building and real-time coaching
 </li>
 <li>
 Develop and deploy incentive programs to motivate employees to achieve desired outcomes
 </li>
 <li>
 Authorize and coordinate changes in staffing schedules by collaborating with the Operations Support Team and/or Workforce Management Team
 </li>
 <li>
 Collaborate with other departments within the organization (HR, IT, etc) to resolve issues
 </li>
 <li>
 Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings
 </li>
 </ul>
 <li>
 </li>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Completion of post-secondary education (a major in Business or Commerce will be considered an asset)
 </li>
 <li>
 A minimum of 5 years of experience in the contact center industry
 </li>
 <li>
 At least 3 years of experience in an Operations Management role overseeing front-line employees
 </li>
 <li>
 Experience in client relationship management and employee development/coaching
 </li>
 <li>
 Experience dealing with escalated issues in a contact center capacity
 </li>
 <li>
 The ability to successfully work across cross-functional teams
 </li>
 <li>
 A positive work ethic and commitment to achieve the best possible outcomes
 </li>
 <li>
 The passion to be a role model that exemplifies our 10 Things (cultural values)
 </li>
 <li>
 Possess exceptional time management, organizational and prioritization skills to complete work in a timely manner
 </li>
 <li>
 Excellent communication skills; listening, verbal and written
 </li>
 <li>
 Ability to assess the &ldquo;big picture&rdquo; and draw connections between inputs and outputs
 </li>
 <li>
 Possess leadership qualities such as critical thinking and problem solving to aid in overcoming difficult situations
 </li>
 <li>
 Ability to use spreadsheet applications to maintain and develop operational and financial data reporting
 </li>
 <li>
 Ability to type 30 WPM with accuracy
 </li>
 <li>
 Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment
 </li>
 <li>
 Strong knowledge of Google Suite (Sheets, Slides, Docs, Drive) preferred
 </li>
 </ul>
 <li>
 </li>
 
 
</div>

Operations Manager

Explore 282+ Relationship manager in Cairo Egypt this January. Find roles across top companies and apply now to boost your career.