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relationship manager – services sector

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relationship manager services sector

DOHA BANK

<div>
 
 
 Role Objective
 
 
 
 
 
 
 The incumbent will be charged with the responsibility of serving as the primary point of contact for the assigned portfolio of the Services sector clients. The jobholder will work with existing clients to help them make the right decisions regarding their accounts and guide on the financial services and credit solutions on offer to them. The incumbent will also be responsible for identification of possible credit sales opportunities and generate new business for Doha Bank in terms of the sector. The incumbent will review credit applications and provide recommendations to the senior management on lending viability.
 
 
 
 
 
 
 Detailed Roles and Responsibilities:
 
 
 
 
 
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 Contribute towards and assist in implementation of the Services sector section strategy.
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 Support the team in the implementation of the strategy, annual business plans, budgets, policies and procedures of the Services sector.
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 Originate, maintain and develop relationships with the clients to expand the Services sector credit portfolio.
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 Promote the Bank&rsquo;s cash management, working capital, trade finance, payments, collections and other products and services to realize growth objectives.
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 Enhance profitability of the section through sales of financial solutions to the Services sector entities, including but not limited to cash management, working capital, trade finance, payments, collections and other services.
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 Coordinate with various Department/Section Heads within the Wholesale Banking function, to consolidate cross sales efforts.
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 Work independently with the assigned clients to understand their business needs and associated banking needs.
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 Receive and review credit applications from new or existing Services sector clients.
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 Review Internal Credit Rating and RAROC for all lending clients and update same on annual basis or as and when a new facility is granted, new information available etc.
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 Conduct feasibility studies and sector outlook studies in order to provide better recommendations regarding credit applications.
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 Work closely with the ARMs/ Credit Analysts to examine the credit applications, including financial statements and translate the financial soundness of these clients onto credit assessments before providing credit recommendations to the Credit Committee.
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 Responsible for service and account management needs of designated Services sector clients of Doha Bank.
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 Follow and utilize the Services sector credit processing systems and systems modules and stay aligned to the strategic objectives and mission of Doha Bank.
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 Manage daily account-related banking activities of the Services sector clients comprising the respective portfolio and provide directions and instructions to ARMs/Credit Analysts in this regard.
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 </ul>
 
 
 
 
 
 Educational Qualifications:
 
 
 
 
 
 <ul>
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 University graduate with a degree in Business or Banking or Finance or any other related discipline.
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 Master&rsquo;s degree in management any other related discipline will be an added advantage.
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 </ul>
 
 
 
 
 
 Experience:
 
 
 
 
 
 <ul>
 <li>
 08-12 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline.
 </li>
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 Experience in business / relationship management in Corporate and commercial banking sector, with strong understanding of the local banking industry.
 </li>
 </ul>
 
 
</div>

Relationship Manager – Services Sector

Doha Bank

<div>The incumbent will be charged with the responsibility of serving as the primary point of contact for the assigned portfolio of the Services sector clients. The jobholder will work with existing clients to help them make the right decisions regarding their accounts and guide on the financial services and credit solutions on offer to them. The incumbent will also be responsible for identification of possible credit sales opportunities and generate new business for Doha Bank in terms of the sector. The incumbent will review credit applications and provide recommendations to the senior management on lending viability.</div>

EMFI Group Qatar

EMFI Qatar Group is looking for a Customer Relationship and Communication Manager (Bilingual - Arabic &amp; English) for its requirements with the following qualifications:Qualification: <ul><li>BSc or equivalent degree in media/Communication/relevant faculty from a recognized university</li><li>10 years of demonstrated experience in Public Relation and communications</li><li>Arabic and English Language Fluency essential</li></ul>Principal Accountabilities:<ul><li>Senior Communications Manager with experience in the management and coordination of customer and stakeholder communications in the infrastructure development sector</li><li>Coordination and reporting from Ashghal&rsquo;s Customer Relationship Management System (CRMS) based on a Microsoft dynamics platform. This will include monitoring of performance against defined SLA&rsquo;s and recommending actions for improvement</li><li>Management and coordination of external communications issued by the Project Affairs Directorate utilising multiple channels including social media platforms</li><li>Working in consultation with Ashghal&rsquo;s public relations Dept, ensure the coordination of media communications and briefings issued by the PA Directorate from time to time</li><li>Develop and manage the introduction of policies, processes and procedures designed to improve the quality of communications with customers, stakeholders and government agencies</li><li>Provide advice and support to Departments and Programme Governance Teams on the quality and content of communications</li><li>Prepare and coordinate internal and external briefing material on the progress and status of Ashghal&rsquo;s projects and programmes</li><li>Act as the primary coordinator for the preparation of the PA Directorate communicationsresponse to emergency incidents and customer complaints including the follow&#8208;up of all issues which exceed the approved SLA times for response</li><li>Monitor reports and performance data on the quality of customer relationships on an ongoing basis and provide appropriate performance reports for review by the Senior Management team</li><li>Preparation and updating the Project Affairs customer Relationship Management Plan</li><li>Support the Project Affairs Senior Management team in other tasks or communications activities as required from time to time</li><li>Experienced communications professional focusing on customer relationship management in the infrastructure sector. Competencies in all communications channels with specific skills in media communications and customer complaints management</li><li>Management and coordination of customer relationship performance and communications to best practice standards</li><li>Ensure consistency in the quality of communications with customers, stakeholders and Government Departments</li><li>Management accountability to ensure that the required governance of the department is applied on behalf of PWA</li></ul>Interested candidate/s may send their CV to hiringemfi2022 @gmail.com and type the code on the subject as: Customer Relationship and Communication ManagerJob Types: Full-time, Permanent, ContractPay: QAR20,000.00 - QAR24,000.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>CSR manager: 10 years (Required)</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>

Customer Relationship and Communication Manager

EMFI Qatar Group is looking for a Customer Relationship and Communication Coordinator (Bilingual - Arabic &amp; English) for its requirements with the following qualifications:Qualification: <ul><li>BSc or equivalent degree in media/Communication/relevant faculty from a recognized university</li><li>05 years of demonstrated experience in Public Relation and communications</li><li>Arabic and English Language Fluency essential</li></ul>Principal Accountabilities:<ul><li>Communications Officer with experience in the management and coordination of customer and stakeholder communications in the infrastructure development sector</li><li>Coordination and reporting from Ashghal&rsquo; s Customer Relationship Management</li><li>System {CRMS) based on a Microsoft dynamics platform. This will include monitoring Of performance against defined SlA's and recommending actions for improvement</li><li>Management and coordination of external communications issued by the Project Affairs Directorate utilising multiple channels including social media platforms</li><li>Working in consultation with Ashghal&rsquo; s public relations Dept, ensure the coordination of media communications and briefings issued by the lA Directorate from time to time</li><li>Develop and manage the introduction of policies, processes and procedures designed to improve the quality of communications with customers, stakeholders and Government agencies</li><li>Provide advice and support to Departments and Programme Governance Teams on the quality and content of communications</li><li>Prepare and coordinate internal and external briefing material on the progress and status of Ashghal&rsquo; s projects and programmes</li><li>Act as the coordinator for the preparation of the lA Directorate communications response to emergency incidents and customer complaints including the follow-up of all issues which exceed the approved SlA times for response</li><li>Monitor reports and performance data on the quality of customer relationships on an ongoing basis and provide appropriate performance reports for review by the senior Management team</li><li>Preparation and updating Project Affairs&rsquo; Customer Relationship Management Plan</li><li>Support the Project Affairs Senior Management team in other tasks or communications activities as required from time to time</li><li>Experienced communications professional focusing on customer relationship management in the infrastructure sector</li><li>Competencies in all communications channels with specific skills in media communications and customer complaints management</li><li>Management and coordination of customer relationship performance and communications to best practice standards</li><li>Ensure consistency in the quality of communications with customers, stakeholders and Government Departments</li><li>Management accountability to ensure that the required governance of the department is applied on behalf of PWA</li></ul>Interested candidate/s may send their CV to hiringemfi2022 @gmail.com and type the code on the subject as: Customer Relationship and Communication CoordinatorJob Types: Full-time, Permanent, ContractPay: QAR11,000.00 - QAR15,000.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>CSR manager: 10 years (Required)</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>

Customer Relationship and Communication Coordinator

Qatar Red Crescent Society (QRCS)

<div>
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 To identify potential risks facing QRCS at all its structural levels &amp; during the implementation of its operations/programs, analyze &amp; assess them in terms of their likelihood &amp; impact, determine priorities for dealing with them &amp; the concerned units at QRCS, &amp; update risk register accordingly.
 </li>
 </ul>
 
 
 
 <ul>
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 To propose an acceptable level of risk based on the results of risk analysis/assessment, magnitude, priorities for dealing with them, &amp; QRCS&rsquo;s related resources &amp; potential.
 </li>
 </ul>
 
 
 
 <ul>
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 To communicate with concerned QRCS units to discuss associated risks &amp; their responsibilities for these risks &amp; to monitor their proposed plans &amp; procedures for dealing with such risks, with the aim of avoiding them or reducing their likelihood or negative impact.
 </li>
 </ul>
 
 
 
 <ul>
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 To monitor changes regarding identified risks while dealing with them &amp; the resulting risks, update related data in risk register, &amp; communicate with concerned units for amendment as necessary regarding corrective actions.
 </li>
 </ul>
 
 
 
 <ul>
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 To prepare &amp; discuss QRCS&rsquo;s annual risk management plan &amp; regular risk management reports with Office Manager, to ensure their effectiveness.
 </li>
 </ul>
 
 
 
 <ul>
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 (upon assignment) To participate in &amp; follow up on technical relationship with consulting offices tasked with the provision of services related to risk management at QRCS, including Development of technical service specifications, assessment of technical bids, monitoring of implementation, verification of outcomes &amp; technical communication with service provider.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 To prepare/update QRCS&rsquo;s general risk management framework/methodologies &amp; risk management policies, procedures &amp; templates manuals; participate in the identification of risk management processes automation requirements; &amp; monitor their implementation with concerned QRCS units.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 To conduct necessary research/studies to develop QRCS&rsquo;s risk management system, improve its efficiency &amp; effectiveness, &amp; make proposals as necessary in this regard.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a field relevant to job responsibilities.
 </li>
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 Accredited professional certification in enterprise risk management/analysis.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 +9 years of practical experience in enterprise risk management/analysis.
 </li>
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 Strong communication, presentation &amp; coordination skills with multidisciplinary teams.
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 Proficient use of Microsoft Excel, PowerPoint &amp; Word.
 </li>
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 Good command of Arabic (speaking &amp; writing).
 </li>
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 Former experience with humanitarian/development organizations preferable.
 </li>
 </ul>
 
 
 
 Candidates must have experience in the corporate sector exclusively; experience in the banking or financial sector will not be considered.
 
 
 
</div>

Risk Management Expert

EMFI Qatar Group is looking for a Customer Relationship and Communication Lead (Bilingual - Arabic &amp; English) for its requirements with the following qualifications:Qualification: <ul><li>BSc or equivalent degree in media/Communication/relevant faculty from a recognized university</li><li>07 years of demonstrated experience in Public Relation and communications</li><li>Arabic and English Language Fluency essential</li></ul>Principal Accountabilities:<ul><li>Communications Lead with experience in the management and coordination of customer and stakeholder communications in the infrastructure development sector</li><li>Lead the Coordination and reporting from Ashghal&rsquo;s Customer Relationship Management System {CRMS) based on a Microsoft dynamics platform. This will include monitoring of performance against defined SLA's and recommending actions for improvement</li><li>Management and coordination of external communications issued by the Project Affairs Directorate utilising multiple channels including social media platforms</li><li>Working in consultation with Ashghal&rsquo; s public relations Dept, ensure the coordination of media communications and briefings issued by the lA Directorate from time to time</li><li>Develop and manage the introduction of policies, processes and procedures designed to improve the quality of communications with customers, stakeholders, and government agencies</li><li>Provide advice and support to Departments and Programme Governance Teams on the quality and content of communications</li><li>Prepare and coordinate internal and external briefing material on the progress and status of Ashghal&rsquo; s projects and programmes</li><li>Act as the lead for the preparation of the lA Directorate communications response to emergency incidents and customer complaints including the follow-up of all issues which Exceed the approved SLA times for response</li><li>Monitor reports and performance data on the quality of customer relationships on an ongoing basis and provide appropriate performance reports for review by the Senior Management team</li><li>Preparation and updating the Project Affairs customer Relationship Management Plan</li><li>Understand the problems and challenges of clients and identify ways the business could better address these needs</li><li>Ensures that customers receive a satisfactory response</li><li>Ensures timelines and commitments to the customers on a regular basis</li><li>Works in cooperation with Quality Assurance and Continual Improvement Department on securing and maintaining ISO 9002 certification</li><li>Support the Project Affairs Senior Management team in other tasks or communications activities as required from time to time</li><li>Experienced communications professional focusing on customer relationship management in the infrastructure sector.</li><li>Competencies in all communications channels with specific skills in media communications and customer complaints management</li><li>Management and coordination of customer relationship performance and communications to best practice standards</li><li>Ensure consistency in the quality of communications with customers, stakeholders and Government Departments</li></ul>Interested candidate/s may send their CV to hiringemfi2022 @gmail.com and type the code on the subject as: Customer Relationship and Communication LeadJob Types: Full-time, Permanent, ContractPay: QAR15,000.00 - QAR17,000.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>CSR manager: 10 years (Required)</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>

Customer Relationship and Communication Lead

Swan Global WLL

Key responsibilities:Position Name:- Social Media Account ManagerProject Duration:- 1 yrExperience :&ndash; Min 5 YearsWorking Hrs:- 8 Hrs/5 DaysEducation:- AnyLocation:- DohaSalary Range:- TBDLocal Candidates only, with valid QID and passportKey Responsibilities:- Must have minimum 5+ year of exposure in Social Media Managements.<ul><li>Act as the main liaison between Client and the agency</li><li>Coordinate content planning, production, approvals, and publishing with all stakeholders.</li><li>Ensure flexibility to meet urgent content requests and provide on-demand coverage.</li><li>Travel with the client when required to capture content on-site.</li><li>Understand client needs and translate them into actionable deliverables.</li><li>Monitor and oversee project timelines, budgets, and deliverables.</li><li>Maintain clear communication and alignment between all parties involved.</li><li>Embedded within client's team.</li></ul>Skills &amp; Competencies:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong Knowledge on content creation and good experience in photos &amp; video editing.</li><li>Strong project and relationship management abilities.</li><li>Skilled in negotiation, coordination, and problem-solving.</li><li>Ability to manage multiple accounts under pressure while maintaining quality.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many years experience do you have in handling social media accounts?</li><li>Do you have experience in Food &amp; Beverages (F&amp;B) sector?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Social Media Account Manager

Explore 1691+ Relationship manager services sector in Doha this December. Find roles across top companies and apply now to boost your career.

1691 relationship manager services sector jobs IN Doha

Relationship Manager – Services Sector

Relationship Manager – Services Sector

Customer Relationship and Communication Manager

Customer Relationship and Communication Coordinator

Risk Management Expert

Customer Relationship and Communication Lead

Social Media Account Manager