operations manager

sales manager

duty manager

maintenance coordinator

maintenance manager

service manager

Top Notch Consultancy

<div>
 Our client, a leading luxury automotive brand, is seeking an experienced
 
 Service Manager
 
 to join their team in
 
 Doha, Qatar
 
 . The ideal candidate will deliver premium service consulting tailored to individual customer needs, ensuring loyalty through exceptional service and care.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Manage all service operations to ensure adherence to quality and customer satisfaction standards.
 </li>
 <li>
 Deliver personalized consulting to customers, addressing their unique needs and preferences to foster loyalty.
 </li>
 <li>
 Maximize aftersales opportunities, ensuring growth in parts and accessory sales to meet or exceed revenue targets.
 </li>
 <li>
 Lead and develop a cross-functional team, enhancing expertise through regular training and mentoring.
 </li>
 <li>
 Oversee operational management of the service department, ensuring efficient processes and compliance with company policies.
 </li>
 <li>
 Build and maintain strong relationships with customers, addressing concerns and feedback to enhance satisfaction.
 </li>
 <li>
 Collaborate with sales and marketing teams to align service offerings with customer expectations and market trends.
 </li>
 <li>
 Prepare and present performance reports related to service quality, customer satisfaction, and financial performance to senior management.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 :
 
 
 <ul>
 <li>
 Bachelors degree in Business Administration, Mechanical Engineering, or a related field.
 </li>
 <li>
 5+ years of experience in customer service management within the automotive industry.
 </li>
 <li>
 Proven track record in aftersales service management and sales optimization.
 </li>
 <li>
 Strong leadership and team management skills with the ability to motivate and develop staff.
 </li>
 <li>
 Excellent communication and interpersonal skills, capable of building rapport with customers and team members.
 </li>
 <li>
 Analytical mindset with the ability to interpret data and make informed decisions.
 </li>
 <li>
 Familiarity with dealership management systems and CRM software is an advantage.
 </li>
 <li>
 Customer-focused with a passion for providing exceptional service and ensuring customer loyalty.
 </li>
 <li>
 Proficiency in English and Arabic is a must.
 
 </li>
 </ul>
</div>

Service Manager

Starlink Qatar

<div>
 
 📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 
 
 We are seeking a dedicated Service Manager to oversee our strategic corporate and government accounts, ensuring exceptional service delivery and assurance. This pivotal role involves managing the full lifecycle of installation projects for fixed, mobile, and ICT services, while also coordinating scheduled outages and leading coverage improvement initiatives. As the primary technical liaison, you will handle client escalations, provide strategic guidance during decision-making, and conduct regular service reviews to maintain strong client relationships. Your responsibilities will include ensuring SLA adherence, proactively resolving faults, and identifying upsell opportunities. The ideal candidate will be adept at crafting client reports, managing MPLS and voice services, and fostering seamless communication between clients and internal teams. You will drive continual service improvement and ensure profitability through cost-effective solutions. This position requires advanced problem-solving skills and a professional demeanor to uphold our company's reputation.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 
 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 &rtrif; Bachelor&rsquo;s degree in Computer Science, Electronics, or Telecommunications.
 
 
 &rtrif; Minimum of 6 years in service delivery or service management within the telecom sector.
 
 
 &rtrif; Mandatory ITIL V3 Expert/Intermediate or ITIL V4 equivalent certification.
 
 
 &rtrif; Mandatory and current CCNP Certification or higher.
 
 
 &rtrif; Demonstrated experience leading continual service improvement (CSI) initiatives in large enterprises.
 
 
 &rtrif; Proficiency with MS Project, Visio, and Business Process Management (BPM) tools.
 
 
 &rtrif; Expertise with OSS/BSS applications relevant to service delivery.
 
 
 &rtrif; Strong knowledge of telecom and ICT products including MPLS, voice, security, and managed infrastructure.
 
 
 
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 &rtrif; Experience managing services for corporate and government clientele.
 
 
 &rtrif; Advanced understanding of supply chain and procurement processes.
 
 
 &rtrif; Proven ability in project management and overseeing complex installations.
 
 
 &rtrif; Excellent client engagement and strategic account management skills.
 
 
 &rtrif; Experience in identifying and developing upsell opportunities within existing accounts.
 
</div>

Capstone Property

The Customer Service Manager acts as the single point of contact for a portfolio, ensuring a smooth, consistent, and professional service experience. The role focuses on client communication, issue resolution, coordination of requests across internal teams, and maintaining high satisfaction levels.Key Responsibilities&middot; Serve as the dedicated contact for assigned clients.&middot; Manage inquiries, requests, and concerns with timely follow-up.&middot; Coordinate client needs internally and ensure proper execution.&middot; Provide regular updates and maintain accurate client records.&middot; Handle issue resolution and escalate when needed.&middot; Support client retention through proactive communication.Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Real Estate, Hospitality, or related field.</li><li>3&ndash;5 years&rsquo; customer service experience, including 2+ years in a supervisory/managerial role.</li><li>Experience in CRM and Salesforce systems is required.</li><li>Real estate industry experience is an advantage.</li><li>Strong communication, problem-solving, and leadership skills.</li><li>Professional, reliable, and client-focused</li></ul>Key Competencies<ul><li>Customer Focus</li><li>Team Leadership</li><li>Conflict Resolution</li><li>CRM &amp; Salesforce Proficiency</li><li>Process Improvement</li><li>Time Management</li></ul>Job Types: Full-time, Permanent

Customer Service Manager

NEW STATE FACILITY MANAGEMENT

About the Role: We are seeking a proactive and experienced Soft Services Manager to oversee and manage all aspects of our soft services operations. The ideal candidate will ensure high-quality service delivery, lead a dedicated team, and maintain compliance with industry standards.Key Responsibilities:<ul><li>Oversee and manage all soft services operations, including housekeeping, landscaping, pest control, janitorial services, and waste management.</li><li>Develop and implement operational strategies to ensure service excellence and efficiency.</li><li>Manage, train, and supervise a team of soft services staff.</li><li>Ensure compliance with health, safety, and environmental regulations.</li><li>Maintain service quality standards, monitoring performance through KPIs and regular audits.</li><li>Coordinate with clients, vendors, and internal teams to ensure seamless service delivery.</li><li>Prepare reports, budgets, and forecasts for soft services operations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Facilities Management, Business Administration, or related field.</li><li>Minimum 5 years of experience in managing soft services or facilities management operations.</li><li>Strong leadership, organizational, and communication skills.</li><li>Knowledge of health, safety, and environmental regulations.</li><li>Ability to manage multiple projects and work under pressure.</li><li>Proficiency in MS Office and relevant facilities management software.</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Health insurance</li><li>Supportive work environment</li></ul>How to Apply: Interested candidates can send their CV and cover letter to cvforjobs7070@gmail.com with the subject line: &ldquo;Application &ndash; Soft Services Manager&rdquo;.Job Types: Full-time, PermanentPay: QAR30.00 - QAR35.00 per month

Soft Service Manager

Siemens Energy

<div>A Snapshot of Your Day
The Service Project Manager is responsible for the execution of service orders for the compression fleet in the assigned country. This position plans, organizes, monitors, drives processes and resources to achieve order and project objectives within scope, time, quality, and budget. The Service Order Manager is also responsible for managing and monitoring the backlog of service orders, managing customer contact during execution and representing Compression Service to clients whenever needed, driving revenue growth, operational excellence, and customer satisfaction.
How You&rsquo;ll Make an Impact<ul><li>
Responsible for the execution of compression service orders (Parts, Repairs, Field Service &ndash; and any combinations &ndash; LTPs, Mods&amp;Ups) in backlog, between PM 80 and PM 700 including complete outage projects.</li><li>
Customer management for orders under execution, being the voice of the customer in the organization while improving customer contact for all service offerings within the region, including regular, proactive, and/or early communication in case of any issues.</li><li>
Organize teams, ensure individual responsibilities, develop project/program schedules, and determine resource needs according to specific challenges, while coordinating internal teams such as Technical Support, Engineering, Product Competency Centers, and Sales to clarify technical requests from the customer and resolve delivery concerns.</li><li>
Monitors key performance indicators (KPIs) to measure the success of service business deliverables. Achieve revenue, EBIT, on-time delivery (OTD) and project delivery as per budget/schedule targets and drive client's satisfaction while managing claims and support cash collection targets. Drives NPS results related to execution.
</li><li>Assist the finance team with accurate forecasting of deliveries to meet revenue and cash collection targets, align and coordinate the execution of service orders with the PCC Parts Execution team in the region and the global PM organization based on each Compression factory worldwide, report status or progress to internal stakeholders and management with appropriate details, and prepare and submit project progress reports to customers as per contractual requirements.</li><li>
Collaborate with GS and STG project managers to implement measures that maximize opportunities and mitigate risks, including early issue communication to internal and external customers, and coordinate with the global and regional Field Service teams to ensure proper outage planning, staffing, and timely delivery of reports.</li><li>
Ensure all project documentation is up to date and in accordance with internal procedures and quality standards, manage and execute service orders extendable to the Middle Eastern region as applicable, and ensure Siemens Energy Compliance, EHS, and Quality policies and standards are implemented and followed.</li><li>
Travel: 20-30% domestic / international travel may be required</li></ul>
What You Bring
<ul><li>A bachelor&rsquo;s degree in engineering, business administration, logistics, or a related field. 3-5 years of relevant experience in Project Management. Experience in Oil &amp; Gas industry or with rotating equipment under a service-oriented organization is a plus.
</li><li>Strong analytical, organizational, and leadership skills, paired with the ability to develop and implement strategic plans. Proficient in computer literacy and experience with Microsoft Office Suite. Proficiency in project management and/or order management tools and concepts.</li><li>
Self-driven in taking initiatives to be a team player along with the ability to solve challenges in situations of constraints with a positive attitude and adaptability.
</li><li>Familiarity with CRM (Salesforce) and ERP software (i.e. SAP) is highly desirable.
</li><li>Excellent communication, networking, and relationship-building skills. Fluent in English, with additional languages applicable for the assigned region being an advantage.</li><li>
Should possess strong leadership skills and the ability to convince stakeholders in the interest of the project.</li></ul>
About the Team
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character &ndash; no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits<ul><li>
Opportunity to work on challenging projects in an exciting environment</li><li>
Opportunity for remote/flexible work</li><li>
Professional support and strong collaboration with colleagues around the world</li><li>
Professional development opportunities within the company</li></ul>
https://jobs.siemens-energy.com/jobs</div>

Service Project Manager

<div>
 
 A Snapshot of Your Day
 
 
 
 The Service Project Manager is responsible for the execution of service orders for the compression fleet in the assigned country. This position plans, organizes, monitors, drives processes and resources to achieve order and project objectives within scope, time, quality, and budget. The Service Order Manager is also responsible for managing and monitoring the backlog of service orders, managing customer contact during execution and representing Compression Service to clients whenever needed, driving revenue growth, operational excellence, and customer satisfaction.
 
 
 
 How You&rsquo;ll Make An Impact
 
 
 
 <ul>
 <li>
 Responsible for the execution of compression service orders (Parts, Repairs, Field Service &ndash; and any combinations &ndash; LTPs, Mods&amp;Ups) in backlog, between PM 80 and PM 700 including complete outage projects.
 </li>
 <li>
 Customer management for orders under execution, being the voice of the customer in the organization while improving customer contact for all service offerings within the region, including regular, proactive, and/or early communication in case of any issues.
 </li>
 <li>
 Organize teams, ensure individual responsibilities, develop project/program schedules, and determine resource needs according to specific challenges, while coordinating internal teams such as Technical Support, Engineering, Product Competency Centers, and Sales to clarify technical requests from the customer and resolve delivery concerns.
 </li>
 <li>
 Monitors key performance indicators (KPIs) to measure the success of service business deliverables. Achieve revenue, EBIT, on-time delivery (OTD) and project delivery as per budget/schedule targets and drive client's satisfaction while managing claims and support cash collection targets. Drives NPS results related to execution.
 </li>
 <li>
 Assist the finance team with accurate forecasting of deliveries to meet revenue and cash collection targets, align and coordinate the execution of service orders with the PCC Parts Execution team in the region and the global PM organization based on each Compression factory worldwide, report status or progress to internal stakeholders and management with appropriate details, and prepare and submit project progress reports to customers as per contractual requirements.
 </li>
 <li>
 Collaborate with GS and STG project managers to implement measures that maximize opportunities and mitigate risks, including early issue communication to internal and external customers, and coordinate with the global and regional Field Service teams to ensure proper outage planning, staffing, and timely delivery of reports.
 </li>
 <li>
 Ensure all project documentation is up to date and in accordance with internal procedures and quality standards, manage and execute service orders extendable to the Middle Eastern region as applicable, and ensure Siemens Energy Compliance, EHS, and Quality policies and standards are implemented and followed.
 </li>
 <li>
 Travel: 20-30% domestic / international travel may be required
 
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in engineering, business administration, logistics, or a related field. 3-5 years of relevant experience in Project Management. Experience in Oil &amp; Gas industry or with rotating equipment under a service-oriented organization is a plus.
 </li>
 <li>
 Strong analytical, organizational, and leadership skills, paired with the ability to develop and implement strategic plans. Proficient in computer literacy and experience with Microsoft Office Suite. Proficiency in project management and/or order management tools and concepts.
 </li>
 <li>
 Self-driven in taking initiatives to be a team player along with the ability to solve challenges in situations of constraints with a positive attitude and adaptability.
 </li>
 <li>
 Familiarity with CRM (Salesforce) and ERP software (i.e. SAP) is highly desirable.
 </li>
 <li>
 Excellent communication, networking, and relationship-building skills. Fluent in English, with additional languages applicable for the assigned region being an advantage.
 </li>
 <li>
 Should possess strong leadership skills and the ability to convince stakeholders in the interest of the project.
 
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
 
 
 
 Who is Siemens Energy?
 
 
 
 At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
 
 
 Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
 
 
 Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
 
 
 
 Our Commitment to Diversity
 
 
 
 Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character &ndash; no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
 
 
 
 Rewards/Benefits
 
 
 
 <ul>
 <li>
 Opportunity to work on challenging projects in an exciting environment
 </li>
 <li>
 Opportunity for remote/flexible work
 </li>
 <li>
 Professional support and strong collaboration with colleagues around the world
 </li>
 <li>
 Professional development opportunities within the company
 
 
 
 </li>
 </ul>
 https://jobs.siemens-energy.com/jobs
</div>

We are seeking a proactive, dedicated, and experienced Assistant Operation Manager &ndash; Soft Services to support the daily operations of our facility management services. The ideal candidate will assist in managing soft services operations, ensuring service quality, client satisfaction, and efficient team performance.Key Responsibilities<ul><li>Support the Operations Manager in overseeing daily soft services operations, including housekeeping, janitorial, pest control, landscaping, and waste management.</li><li>Supervise soft services staff, ensuring proper allocation of duties and adherence to company standards.</li><li>Monitor service delivery and ensure compliance with SLA, KPI, and HSE requirements.</li><li>Coordinate with clients regularly to address concerns, gather feedback, and ensure satisfaction.</li><li>Prepare daily/weekly/monthly reports and assist with performance analysis.</li><li>Conduct site inspections and ensure corrective actions are implemented promptly.</li><li>Assist in scheduling, attendance monitoring, and manpower planning.</li><li>Support tender documentation, budgeting, and resource planning when required.</li><li>Train and evaluate staff to maintain high-quality service delivery.</li><li>Ensure proper inventory management of materials, tools, and equipment.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Facility Management, Business Administration, or related field (preferred).</li><li>Minimum 3&ndash;5 years of experience in soft services or facility management.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and client-handling abilities.</li><li>Knowledge of FM industry standards, SLA/KPI management, and HSE compliance.</li><li>Proficiency in MS Office (Excel, Word, Outlook).</li><li>Ability to multitask, prioritize, and work under pressure.</li></ul>How to ApplyInterested candidates may send their updated CV to [cvforjobs7070@gmail.com] with the subject line: &ldquo;Application for Assistant Operation Manager &ndash; Soft Services&rdquo;Job Types: Full-time, PermanentPay: QAR10.00 - QAR100.00 per month

Assistant Operation manager-Soft Service

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Service Project Manager

Assistant Operation manager-Soft Service