branch manager

finance manager

hr manager

restaurant manager

sales manager

service manager

Mowasalat Qatar

<div>
 
 
 
 Job Summary
 
 
 
 
 The incumbent&rsquo;s goal is to oversee daily bus service operations at Mowasalat, ensuring efficient service delivery, optimal resource utilization, and high levels of customer satisfaction. The role ensures operational excellence through effective team leadership, engineering and maintenance oversight, compliance with safety and regulatory requirements, and continuous improvement of service quality and performance.
 
 
 
 
 
 
 
 Main Responsibilities
 
 
 
 
 
 
 
 
 Service Delivery &amp; Operations
 
 
 <ul>
 <li>
 Manage daily bus service operations to ensure schedule adherence, on‑time performance, reliability, and customer satisfaction.
 </li>
 <li>
 Coordinate and respond to service disruptions, emergencies, crisis situations, and contingency planning.
 </li>
 <li>
 Monitor service performance metrics, analyze operational trends, identify areas for improvement, and implement data‑driven solutions.
 </li>
 </ul>
 
 
 
 
 
 Engineering &amp; Maintenance Oversight
 
 
 <ul>
 <li>
 Provide technical guidance for fleet-wide engineering and maintenance programs to optimize asset utilization and lifecycle management.
 </li>
 <li>
 Oversee maintenance and repair activities of mechanical, electrical, and electronic bus systems, ensuring alignment with industry standards.
 </li>
 <li>
 Ensure compliance with safety procedures, regulatory requirements, and engineering standards through audits and risk assessments.
 </li>
 </ul>
 
 
 
 
 
 Team Leadership &amp; Development
 
 
 <ul>
 <li>
 Lead, supervise, and mentor engineering and technical teams, providing coaching, guidance, and development opportunities.
 </li>
 <li>
 Foster a collaborative, engaged, and high‑performance team culture focused on continuous improvement.
 </li>
 <li>
 Develop and implement training initiatives to enhance technical and leadership competencies.
 </li>
 </ul>
 
 
 
 
 
 Customer Service &amp; Quality Assurance
 
 
 <ul>
 <li>
 Ensure delivery of high‑quality customer service by addressing complaints, feedback, and inquiries professionally and promptly.
 </li>
 <li>
 Implement customer service initiatives aimed at improving satisfaction, loyalty, and overall service experience.
 </li>
 <li>
 Monitor and evaluate service quality, conduct customer surveys, and identify areas for enhancement.
 </li>
 </ul>
 
 
 
 
 
 Strategic Planning &amp; Compliance
 
 
 <ul>
 <li>
 Develop and manage budgets related to engineering and maintenance activities while ensuring cost‑effectiveness.
 </li>
 <li>
 Ensure compliance with regulatory standards, company policies, safety protocols, and environmental requirements.
 </li>
 <li>
 Implement business continuity plans, risk mitigation strategies, and disaster recovery procedures.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Qualifications, Certificates &amp; Skills
 
 
 
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related field.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 12 years of relevant experience, including at least 4&ndash;5 years in a supervisory/lead role within the GCC.
 </li>
 </ul>
 
 
 
 
 
 Certifications &amp; Training
 
 
 <ul>
 <li>
 Relevant certifications such as:
 </li>
 <li>
 Certified Engineer (CE)
 </li>
 <li>
 Certified Maintenance Manager (CMM)
 </li>
 <li>
 Project Management Professional (PMP)
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Engineering &amp; Maintenance Management
 </li>
 <li>
 Leadership &amp; Team Management
 </li>
 <li>
 Communication &amp; Collaboration
 </li>
 <li>
 Quality Control &amp; Maintenance Planning
 </li>
 <li>
 Fleet Management
 </li>
 <li>
 Problem‑Solving &amp; Time Management
 </li>
 </ul>
 
 
</div>

Service Manager

SFAI Qatar

<ul><li>Service Delivery &amp; Operations</li></ul>Manage daily bus service operations, ensuring schedule adherence, customer satisfaction, on-time performance, and service reliabilityCoordinate service disruptions, contingency planning, crisis management, and emergency responseMonitor service performance metrics, analyzing trends, identifying areas for improvement, and implementing data-driven solutions<ul><li>Engineering &amp; Maintenance Oversight</li></ul>Provide technical expertise in fleet-wide engineering and maintenance programs, optimizing asset utilization and lifecycle managementOversee maintenance and repair of bus systems, including mechanical, electrical &amp; electronic components, ensuring compliance with industry standardsEnsure safety and regulatory compliance in engineering &amp; maintenance activities, conduct audits and risk assessments<ul><li>Team Leadership &amp; Development</li></ul>Lead and mentor engineers &amp; technical staff, providing guidance, support, coaching, and development opportunitiesFoster teamwork, employee engagement, collaboration, open communication, and a culture of continuous improvementDevelop and implement training programs for professional development, enhancing technical expertise &amp;leadership skills<ul><li>Customer Service &amp; Quality Assurance</li></ul>Ensure exceptional customer service, addressing complaints, feedback, concerns, and suggestions in a timely &amp; professional mannerImplement customer service initiatives, improving satisfaction, loyalty, retention, and advocacy through proactive engagementMonitor service quality, identifying areas for improvement, conducting customer surveys, and analyzing feedback<ul><li>Strategic Planning &amp; Compliance</li></ul>Develop and manage budgets for engineering &amp; maintenance activities, ensuring cost-effectiveness and resource optimizationEnsure compliance with regulatory requirements, industry standards, company policies, safety protocols, and environmental regulationsImplement business continuity management plans, risk mitigation strategies, and disaster recovery proceduresJob Type: Full-timePay: QAR20,000.00 - QAR22,000.00 per monthExperience:<ul><li>Service Manager: 10 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>PMP, CE &amp; CMM (Preferred)</li><li>QID (Preferred)</li></ul>Work Location: In person

Baker Hughes

<div>
 
 Job Title Default
 
 
 
 
 Senior Services Manager - Customer Service Management
 
 
 
 
 Would you like to be part of our Gas Technology Services Team?
 
 
 
 
 Would you like to take ownership of our General Operations Support?
 
 
 
 
 Join our Industrial and Energy Technology Team!
 
 
 
 Our Industrial and Energy Technology (IET) operates across 120 countries, serving the entire energy value chain and the industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our Engineering Transformation team works to improve the quality of our Engineering processes.
 
 
 
 As Senior Services Manager - Customer Service Management, you will be responsible for:
 
 
 
 
 <ul>
 <li>
 Ensure compliance with Qatar and regional standards while driving continuous improvement in people development and operational processes.
 </li>
 <li>
 Manage budgets and resources to equip teams with the tools and systems needed to meet professional services commitments.
 </li>
 <li>
 Contribute to strategic business planning and evaluate the organizational impact of future initiatives.
 </li>
 <li>
 Guide project and services managers through strong financial and operational insights.
 </li>
 <li>
 Consolidate data from multiple tools and teams into a centralized service management system for better decision‑making.
 </li>
 <li>
 Present project plans, technical roadmaps, risks, and recommendations to senior business leaders (EB/SEB) and partner leadership.
 </li>
 <li>
 Lead complex, cross‑functional, and technically diverse projects with significant operational scale.
 </li>
 <li>
 Act as the primary customer contact, managing relationships and ensuring timely resolution of issues across assigned regions and product lines.
 
 
 
 </li>
 </ul>
 
 To be successful in this role you will have:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from an accredited university or college.
 </li>
 <li>
 Minimum of 5 years&rsquo; experience in Business Operations.
 </li>
 <li>
 Minimum of 5 Years&rsquo;s of field experience, on Gas Turbine, Steam Turbines, Centrifugal Compressors and Power Generators operations and maintenance.
 </li>
 <li>
 Strong oral and written communication skills.
 </li>
 <li>
 Excellent interpersonal and leadership capabilities.
 </li>
 <li>
 Proven ability to analyze issues and develop effective solutions.
 </li>
 <li>
 Demonstrated experience leading programs and projects.
 </li>
 <li>
 Established project management skills to support complex operational environments.
 </li>
 <li>
 Ability to manage and develop teams, providing clear direction, coaching, and support to staff, with proven experience in managing people and direct reporters.
 </li>
 <li>
 Possess strong experience and familiarity with Qatar&rsquo;s culture and the oil and gas business landscape in Qatar and the wider Gulf region.
 
 
 
 </li>
 </ul>
 
 Desired Characteristics
 
 
 
 
 <ul>
 <li>
 Excellent time management skill
 </li>
 <li>
 Strong communication skills for coordination with vendors and internal teams.
 </li>
 <li>
 Strong interpersonal skills to be able to influence other and work with diverse teams
 </li>
 <li>
 Ability to coordinate several projects simultaneously.
 </li>
 <li>
 Effective problem identification and solution skills.
 </li>
 <li>
 Ability to quickly adapt to compliance-driven environment
 </li>
 <li>
 Willingness to learn industry-specific processes like customs clearance, material handling, and onshore logistics.
 </li>
 <li>
 Ability to work in fast-paced, high-pressure environments.
 
 
 
 </li>
 </ul>
 
 Working with us
 
 
 
 Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 
 
 
 Working for you
 
 
 
 Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritise rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
 
 
 
 <ul>
 <li>
 Contemporary work-life balance policies and wellbeing activities
 </li>
 <li>
 Comprehensive private medical care options
 </li>
 <li>
 Safety net of life insurance and disability programs
 </li>
 <li>
 Tailored financial programs
 </li>
 <li>
 Additional elected or voluntary benefits
 
 
 
 </li>
 </ul>
 The Baker Hughes internal title for this role is: Services Advisor - Customer Service Management
 
 
 
 About Us:
 
 
 
 We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.
 
 
 
 Join Us:
 
 
 
 Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward.
 
 
 Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 
 R160959
 
</div>

Senior Services Manager - Customer Service Management

<div>Job Title Default
Senior Services Manager - Customer Service Management
Would you like to be part of our Gas Technology Services Team?
Would you like to take ownership of our General Operations Support?
Join our Industrial and Energy Technology Team!
Our Industrial and Energy Technology (IET) operates across 120 countries, serving the entire energy value chain and the industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our Engineering Transformation team works to improve the quality of our Engineering processes.
As Senior Services Manager - Customer Service Management, you will be responsible for:<ul><li>
Ensure compliance with Qatar and regional standards while driving continuous improvement in people development and operational processes.</li><li>
Manage budgets and resources to equip teams with the tools and systems needed to meet professional services commitments.</li><li>
Contribute to strategic business planning and evaluate the organizational impact of future initiatives.</li><li>
Guide project and services managers through strong financial and operational insights.</li><li>
Consolidate data from multiple tools and teams into a centralized service management system for better decision‑making.</li><li>
Present project plans, technical roadmaps, risks, and recommendations to senior business leaders (EB/SEB) and partner leadership.</li><li>
Lead complex, cross‑functional, and technically diverse projects with significant operational scale.</li><li>
Act as the primary customer contact, managing relationships and ensuring timely resolution of issues across assigned regions and product lines.</li></ul>
To be successful in this role you will have:<ul><li>
Bachelor&rsquo;s degree from an accredited university or college.</li><li>
Minimum of 5 years&rsquo; experience in Business Operations.</li><li>
Minimum of 5 Years&rsquo;s of field experience, on Gas Turbine, Steam Turbines, Centrifugal Compressors and Power Generators operations and maintenance.</li><li>
Strong oral and written communication skills.</li><li>
Excellent interpersonal and leadership capabilities.</li><li>
Proven ability to analyze issues and develop effective solutions.</li><li>
Demonstrated experience leading programs and projects.</li><li>
Established project management skills to support complex operational environments.</li><li>
Ability to manage and develop teams, providing clear direction, coaching, and support to staff, with proven experience in managing people and direct reporters.</li><li>
Possess strong experience and familiarity with Qatar&rsquo;s culture and the oil and gas business landscape in Qatar and the wider Gulf region.</li></ul>
Desired Characteristics<ul><li>
Excellent time management skill</li><li>
Strong communication skills for coordination with vendors and internal teams.</li><li>
Strong interpersonal skills to be able to influence other and work with diverse teams</li><li>
Ability to coordinate several projects simultaneously.</li><li>
Effective problem identification and solution skills.</li><li>
Ability to quickly adapt to compliance-driven environment</li><li>
Willingness to learn industry-specific processes like customs clearance, material handling, and onshore logistics.</li><li>
Ability to work in fast-paced, high-pressure environments.</li></ul>
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritise rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:<ul><li>
Contemporary work-life balance policies and wellbeing activities</li><li>
Comprehensive private medical care options</li><li>
Safety net of life insurance and disability programs</li><li>
Tailored financial programs</li><li>
Additional elected or voluntary benefits</li></ul>
The Baker Hughes internal title for this role is: Services Advisor - Customer Service ManagementAbout Us:<div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div> 

Join Us:<div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward. 
 
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

WORK LOCATION: DOHA, QATARCV to be submitted with the photo attached is mandatory.We are looking for an experienced and results-driven restaurant manager with a hotelier background and strong skills in sales, business development, and guest relations.Job Title: Restaurant ManagerResponsibilities:1. Operational Management<ul><li>Oversee daily restaurant operations, including opening and closing procedures, to ensure smooth and efficient service.</li><li>Maintain hygiene, safety, and quality standards as per company and local regulations.</li><li>Coordinate with kitchen and service teams to deliver consistent guest experiences.</li><li>Manage stock levels and supplier coordination to ensure timely availability of food and beverage items while minimizing wastage.</li></ul>2. Sales &amp; Business Development<ul><li>Take full ownership of restaurant sales and revenue growth.</li><li>Identify and secure new business opportunities such as private events, group bookings, and partnerships with hotels, corporate clients, and travel operators.</li><li>Actively network and build relationships to generate repeat and referral business.</li><li>Plan and execute promotions, collaborations, and special events to increase footfall and visibility.</li><li>Monitor sales performance and prepare reports for management review.</li></ul>3. Staff Leadership &amp; Development<ul><li>Recruit, train, and supervise restaurant staff to maintain service excellence.</li><li>Develop duty rosters and manage staffing levels efficiently.</li><li>Conduct regular briefings, training, and evaluations to enhance performance and motivation.</li><li>Build a strong team culture based on accountability, respect, and continuous improvement.</li></ul>4. Customer Experience Management<ul><li>Lead by example in delivering outstanding guest service.</li><li>Handle guest complaints and feedback promptly and professionally.</li><li>Maintain a welcoming and organized dining environment that enhances the overall guest experience.</li></ul>5. Financial &amp; Administrative Oversight<ul><li>Monitor restaurant P&amp;L performance and manage expenses to achieve financial targets.</li><li>Assist in preparing budgets and sales forecasts.</li><li>Implement cost control measures without compromising service quality.</li><li>Ensure accurate cash handling, billing, and recordkeeping.</li></ul>6. Collaboration &amp; Reporting<ul><li>Coordinate closely with the kitchen, accounts, and HR teams to align operational and business goals.</li><li>Communicate updates, feedback, and improvement plans regularly to management.</li><li>Represent the restaurant in meetings and external engagements when required.</li></ul>Preferred Skills &amp; Experience:<ul><li>Minimum 10 plus years of experience in restaurant or hotel operations, with at least 2 years in a managerial position.</li><li>Proven record in sales and business generation within the hospitality sector.</li><li>Strong understanding of guest service standards and fine dining operations.</li><li>Knowledge of HACCP or FAS food safety standards.</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Proficiency in POS systems and MS Office (Excel, Word, Outlook).</li><li>Analytical mindset with strong problem-solving and decision-making abilities.</li></ul>Job Types: Full-time, PermanentPay: Up to QAR5,000.00 per monthWork Location: In person

Restaurant Manager

360 HR Partners

Job Title: Product Training Manager &ndash; Passenger VehiclesWe are hiring an experienced Product Training Manager with a strong background in Passenger Vehicles to lead training initiatives for sales and service teams.Location: Doha, QatarQualification: Mechanical / Automotive EngineeringKey Responsibilities:<ul><li>Develop and deliver product training programs for passenger vehicles</li><li>Train Sales &amp; After-Sales teams on features, specifications, and benefits</li><li>Conduct classroom and on-the-job training sessions</li><li>Support new product launches with structured training modules</li><li>Evaluate training effectiveness and improve team performance</li><li>Ensure alignment with OEM standards and brand guidelines</li></ul>Requirements:<ul><li>Proven experience as a Product Trainer in Passenger Vehicles (Min 5+ Years)</li><li>Experience with Japanese / European/ Western automotive brands preferred</li><li>Strong knowledge of automotive products and market positioning</li><li>Excellent communication and presentation skills</li><li>Ability to handle dealership and internal teams</li></ul>Job Type: Full-timeLanguage:<ul><li>Kannada/ Malayalam/ Tamil/ Telugu (Required)</li></ul>Work Location: In person

Product Training Manager | PASSENGER VEHICLES

Trading & Construction Group

We are seeking a highly motivated and experienced Restaurant Manager to join our team. The ideal candidate will have a passion for the hospitality industry and a proven track record of managing a successful restaurant. You will be responsible for overseeing all aspects of our restaurant operations to ensure an outstanding guest experience, efficient operations, and a motivated team.Job Category: Hospitality ManagementJob Type: Full TimeJob Location: Doha - QatarKey ResponsibilitiesStaff Management&middot; Recruit, train, and supervise restaurant staff.&middot; Schedule employees and manage shifts effectively.&middot; Provide leadership and motivation to the team.&middot; Conduct performance evaluations and address any issues or concerns.Customer Service&middot; Ensure high customer satisfaction by maintaining excellent service standards.&middot; Handle customer complaints and concerns professionally.&middot; Train staff in customer service best practices.Operational Management&middot; Oversee day-to-day operations, including opening and closing procedures.&middot; Monitor and manage inventory levels, ordering supplies as needed.&middot; Ensure compliance with health and safety regulations.&middot; Implement and enforce standard operating procedures.Financial Management&middot; Monitor and manage budgets, expenses, and revenue.&middot; Control costs and maximize profitability.&middot; Prepare financial reports for management.&middot; Implement pricing strategies to optimize sales and profit margins.Marketing and Promotion&middot; Develop and implement marketing strategies to attract customers.&middot; Coordinate with the marketing team to promote special events or offers.&middot; Utilize social media and other platforms for advertising.Quality Control&middot; Ensure food, beverages, and service meet established standards.&middot; Monitor food preparation and presentation.&middot; Address quality issues promptly.Training and Development&middot; Provide ongoing training to staff to enhance skills and performance.&middot; Stay updated on industry trends and share knowledge with the team.Menu Development&middot; Collaborate with the chef to create and update menus.&middot; Monitor customer preferences and industry trends.&middot; Adjust menu items based on availability and pricing.Vendor Relations&middot; Establish and maintain relationships with suppliers.&middot; Negotiate contracts and terms for cost-effectiveness.&middot; Monitor supply quality and address issues.Reservation and Event Management&middot; Coordinate and manage reservations and events.&middot; Promote and attract bookings for events.Technology Integration&middot; Implement and manage POS systems.&middot; Train staff on technology tools for efficiency.Community Engagement&middot; Establish a presence in the local community.&middot; Respond to community feedback and participate in events.Staff Morale and Team Building&middot; Foster a positive work environment.&middot; Organize team-building activities.&middot; Recognize and reward outstanding performance.Waste Management and Sustainability&middot; Implement waste reduction and recycling programs.&middot; Source environmentally friendly products.Health and Safety Compliance&middot; Ensure compliance with all regulations.&middot; Conduct safety training for staff.Crisis Management&middot; Develop contingency plans for emergencies.&middot; Train staff on emergency procedures.Continuous Improvement&middot; Assess restaurant operations and customer feedback regularly.&middot; Implement improvements based on feedback and performance metrics.Qualifications<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field preferred.</li><li>Minimum of 5 years of experience in a Restaurant Manager role or similar position.</li><li>Proven experience as a Restaurant Manager or in a similar role.</li><li>Strong leadership and communication skills.</li><li>Excellent organizational and time management abilities.</li><li>Knowledge of food safety and sanitation regulations.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays.</li></ul>Job Type: Full-timeWork Location: In person

Explore 573+ Service manager in Doha this April. Find roles across top companies and apply now to boost your career.

573 service manager jobs In Doha

Service Manager

Service Manager

Senior Services Manager - Customer Service Management

Senior Services Manager - Customer Service Management

Restaurant Manager

Product Training Manager | PASSENGER VEHICLES

Restaurant Manager