project manager

sales manager

facility manager

account manager

restaurant manager

service manager

Starlink Qatar

<div>
 
 📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 
 
 We are seeking a dedicated Service Manager to oversee our strategic corporate and government accounts, ensuring exceptional service delivery and assurance. This pivotal role involves managing the full lifecycle of installation projects for fixed, mobile, and ICT services, while also coordinating scheduled outages and leading coverage improvement initiatives. As the primary technical liaison, you will handle client escalations, provide strategic guidance during decision-making, and conduct regular service reviews to maintain strong client relationships. Your responsibilities will include ensuring SLA adherence, proactively resolving faults, and identifying upsell opportunities. The ideal candidate will be adept at crafting client reports, managing MPLS and voice services, and fostering seamless communication between clients and internal teams. You will drive continual service improvement and ensure profitability through cost-effective solutions. This position requires advanced problem-solving skills and a professional demeanor to uphold our company's reputation.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 
 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 &rtrif; Bachelor&rsquo;s degree in Computer Science, Electronics, or Telecommunications.
 
 
 &rtrif; Minimum of 6 years in service delivery or service management within the telecom sector.
 
 
 &rtrif; Mandatory ITIL V3 Expert/Intermediate or ITIL V4 equivalent certification.
 
 
 &rtrif; Mandatory and current CCNP Certification or higher.
 
 
 &rtrif; Demonstrated experience leading continual service improvement (CSI) initiatives in large enterprises.
 
 
 &rtrif; Proficiency with MS Project, Visio, and Business Process Management (BPM) tools.
 
 
 &rtrif; Expertise with OSS/BSS applications relevant to service delivery.
 
 
 &rtrif; Strong knowledge of telecom and ICT products including MPLS, voice, security, and managed infrastructure.
 
 
 
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 &rtrif; Experience managing services for corporate and government clientele.
 
 
 &rtrif; Advanced understanding of supply chain and procurement processes.
 
 
 &rtrif; Proven ability in project management and overseeing complex installations.
 
 
 &rtrif; Excellent client engagement and strategic account management skills.
 
 
 &rtrif; Experience in identifying and developing upsell opportunities within existing accounts.
 
</div>

Service Manager

Airswift

<div>
 
 
 
 About Us
 
 
 
 
 Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.
 
 
 
 
 
 We are a people business &ndash; we transform lives through the world of work. We care about wellbeing, community engagement and our planet &ndash; we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people.
 
 
 
 
 
 We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors.
 
 
 
 
 
 
 
 Role Description
 
 
 
 
 The Client Service Manager is responsible for managing and expanding relationships with specifically assigned clients. This role focuses on driving growth through existing and new service lines, ensuring high levels of client satisfaction, and maintaining strategic alignment between Airswift&rsquo;s offerings and client needs. The CSM acts as a trusted advisor to key stakeholders and is accountable for the compliant execution of commercial agreements, delivery excellence, and overall account health.
 
 
 
 
 
 
 
 Principle Accountabilities:
 
 
 
 
 
 
 
 
 Client Relationship Management
 
 
 <ul>
 <li>
 Develop and maintain trusted advisor relationships with key client stakeholders, line managers, and executive sponsors.
 </li>
 <li>
 Ensure strategic alignment between client objectives and Airswift&rsquo;s service delivery.
 </li>
 </ul>
 
 
 Sales &amp; Growth
 
 
 <ul>
 <li>
 Drive growth through existing service lines and identify opportunities for new service offerings.
 </li>
 <li>
 Meet assigned targets for profitable sales volume and market share expansion.
 </li>
 <li>
 Lead strategic account planning sessions to identify and pursue growth opportunities.
 </li>
 </ul>
 
 
 Service Delivery &amp; Compliance
 
 
 <ul>
 <li>
 Obtain client work orders and authorizations, ensuring execution is compliant and commercially acceptable.
 </li>
 <li>
 Oversee delivery performance, ensuring SLAs and T&amp;Cs are met.
 </li>
 <li>
 Liaise between clients and internal teams to ensure services are delivered according to client expectations.
 </li>
 </ul>
 
 
 Internal Collaboration
 
 
 <ul>
 <li>
 Communicate with internal functions to ensure pricing models are accurate and adhered to.
 </li>
 <li>
 Collaborate with service line SMEs to introduce and expand service offerings with clients.
 </li>
 <li>
 Support the Recruitment Function to maximize fill ratios and Business Development for lead generation.
 </li>
 </ul>
 
 
 Account Health &amp; Commercial Oversight
 
 
 <ul>
 <li>
 Monitor account margins and work with Finance to ensure debt collection and fulfillment of commercial terms.
 </li>
 <li>
 Prevent GP leakage through proactive account management and financial oversight.
 </li>
 </ul>
 
 
 Client Strategy Alignment
 
 
 <ul>
 <li>
 Understand clients&rsquo; upcoming strategies and objectives to ensure Airswift&rsquo;s sales and delivery models remain aligned.
 </li>
 <li>
 Continuously assess and validate client needs to maintain relevance and value.
 </li>
 </ul>
 
 
 
 
 
 
 Skills, Knowledge, and Experience:
 
 
 
 <ul>
 <li>
 Microsoft skills, in particular Word, PowerPoint &amp; Excel.
 </li>
 <li>
 Recruitment experience.
 </li>
 <li>
 Proven demonstrable client service skills.
 </li>
 <li>
 Proven leadership experience.
 </li>
 <li>
 Proven experience leading strategic projects.
 </li>
 </ul>
 
 
 
 
 
 Essential:
 
 
 <ul>
 <li>
 Experience working in ATS and CRM systems.
 </li>
 <li>
 Accredited degree or equivalent work experience.
 </li>
 <li>
 Minimum three years with the business in a similar capacity or can demonstrate equivalent experience in a similar role.
 </li>
 <li>
 Develop, foster and maintain strong client relationships.
 </li>
 <li>
 Excellent time management skills.
 </li>
 <li>
 Problem-solving and analytical thinking.
 </li>
 <li>
 Must be able to identify new opportunities and &lsquo;bring-in-business&rsquo;.
 </li>
 <li>
 Travel 50% within the region may be required, to client locations.
 </li>
 <li>
 Ability to demonstrate client relationship skills, analyse opportunities, qualify potential service lines and scope.
 </li>
 <li>
 Ability to foster teamwork when working cross-functionally.
 </li>
 <li>
 Maintains standards of excellence.
 </li>
 <li>
 Sales-focused, service orientated, accepts nothing short of excellence.
 </li>
 </ul>
 
 
 
 
 
 
 What we can offer you!
 
 
 
 <ul>
 <li>
 Attractive monthly base salary + competitive commission/performance bonus.
 </li>
 <li>
 Genuine career progression opportunities, either locally or globally!
 </li>
 <li>
 World-class training programmes and development opportunities.
 </li>
 <li>
 Virtual Onboarding Events exclusively for new hires.
 </li>
 <li>
 Team driven environment, supportive culture with a focus on work-life balance.
 </li>
 <li>
 Career breaks available after one year.
 </li>
 <li>
 Real time recognition through our employee reward platform.
 </li>
 <li>
 Mental Health First Aiders to signpost you to support when you need it.
 </li>
 <li>
 Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc&hellip;)
 </li>
 <li>
 Charity days for various important causes such as Relay for Life and Earth Day.
 </li>
 </ul>
 
 
 
 
 
 
 Our Core Values:
 
 
 
 <ul>
 <li>
 
 Growth
 
 - In life and business, one must grow to flourish and achieve high ambitions. Growth
 
 
 requires change, challenge, risk and sacrifice - we will always choose growth.
 </li>
 <li>
 
 Life
 
 &ndash; Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
 </li>
 <li>
 
 Excellence
 
 - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
 </li>
 <li>
 
 Integrity
 
 - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.
 </li>
 </ul>
 
 
 
 
 Visit our website and social media to find out more! -
 
 www.airswift.com
 
 
 
 
 
 
 
 
 Disclaimer
 
 
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
 
 
 
 
 
 
 
 
 Diversity &amp; Inclusion
 
 
 
 
 
 At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.
 
 
</div>

Client Service Manager

Alfardan Group

<div>Job Description 
<div><div> 
Summary: 
The Service Manager is responsible for overseeing the daily operations of the service department, managing a team of service technicians, and ensuring high levels of customer satisfaction. 
 
Job Responsibility: 
<ul><li>Develop and implement service policies and procedures to ensure efficient operations</li><li>Manage and motivate a team of service technicians to meet performance goals</li><li>Monitor service orders and ensure timely completion of service requests</li><li>Conduct quality control checks on completed work to maintain high standards
</li><li>Handle customer inquiries and resolve any escalated concerns or complaints</li><li>Collaborate with other departments to improve overall customer experience
</li><li>Prepare and manage department budgets and expenses
</li><li>Stay up-to-date on industry trends and developments to improve service offerings</li></ul> 
Candidate Requirements: 
<ul><li>Proven experience in a similar role, in the automotive industry</li><li>Strong leadership and communication skills
</li><li>Excellent problem-solving abilities
</li><li>Ability to work under pressure and handle multiple priorities
</li><li>Knowledge of service management software and tools
</li><li>Bachelor's degree in Business Administration or a related field (preferred)</li></ul></div></div>
Skills 
<div><div> 
Strong leadership and managerial skills 
<ul><li>Excellent customer service and communication skills</li><li>Ability to analyze and solve problems efficiently</li><li>Knowledge of industry trends and best practices</li><li>Experience in budget management and resource allocation</li><li>Ability to collaborate with different teams and departments</li><li>Proficiency in using relevant software and tools</li><li>Strong decision-making and organizational skills</li></ul></div></div></div>
 <div></div><div><div>Job Details
<div><div>Job Location</div>
<div>Doha, Qatar</div>
</div><div><div>Company Industry</div>
<div>Retail &amp; Wholesale</div>
</div><div><div>Company Type</div>
<div>Employer (Private Sector)</div>
</div><div><div>Job Role</div>
<div>Management</div>
</div></div><div>Preferred Candidate
<div><div>Career Level</div>
<div>Management</div>
</div><div><div>Years of Experience</div>
<div>Min: 5</div>
</div><div><div>Nationality</div>
<div>United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen</div></div></div></div>

Service Manager - Jaguar Land Rover

Executive Facility Management and services Group

o Previous experience in sales and pest control services.o Strong client communication and business development skills.Job Type: Full-timeLanguage:<ul><li>English (Preferred)</li></ul>

Sales and Service Manager:

JKR IT

Job Title:Service &amp; Parts Manager &ndash; Home AppliancesPosition OverviewWe are looking for a highly motivated and results-driven Service &amp; Parts Manager to lead our home appliances service operations and spare parts sales in Qatar. The candidate must have a strict background in Home Appliance Service Management, strong communication skills, and the ability to achieve company targets under pressure. Only candidates who can join within 7 days will be considered.Key ResponsibilitiesLead and manage the home appliances service department based in the Industrial Area, Qatar.Supervise engineers/technicians and ensure timely, high-quality service delivery.Oversee spare parts sales, inventory management, and distribution to clients/dealers.Drive and achieve monthly service &amp; sales targets as set by the company.Handle escalated customer complaints and resolve issues professionally.Maintain strong coordination with suppliers, principals, and vendors for parts and warranty.Train, mentor, and evaluate service teams to improve efficiency and performance.Ensure compliance with company policies, service standards, and Qatar regulations.Work effectively under pressure, meeting deadlines and delivering results.Qualifications &amp; SkillsMandatory: Proven experience in Home Appliance Service Management (minimum 5 years).Preferred: Prior experience working with service centres of major global brands such as LG, Samsung, Whirlpool, Haier, Bosch, Electrolux, Panasonic, or similar.Bachelor&rsquo;s/Diploma in Mechanical/Electrical/Electronics Engineering.Strong leadership and team management skills.Demonstrated track record of achieving service &amp; parts sales targets.Language: Strong command of English is mandatory; Arabic preferred.Strong problem-solving and decision-making ability.Valid Qatar/GCC Driving License (preferred).Availability: Must be able to join within 7 days.What We OfferAttractive salary package with performance-based incentives.Company-provided accommodation &amp; transportation (as per policy).Opportunity to grow within a leading multi-brand service &amp; sales company.Dynamic work environment with international appliance brands.Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: From QAR4,500.00 per month

Service & Parts Manager – Home Appliances

Hilton

<div>Guest Experience Manager - Waldorf Astoria Doha Lusail
A Guest Experience Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. 
 
What will I be doing?
As Guest Experience Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Meet, greet and direct Guests who enter the lobby area</li>
<li>Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements</li>
<li>Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner</li>
<li>Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations</li>
<li>Manage, record and resolve promptly Guest or customer complaints</li>
<li>Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge</li>
<li>Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</li>
<li>Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest</li>
<li>Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget</li>
<li>Maintain good communication and work relationships in all hotel areas</li>
<li>Maintain staffing levels to meet business demands</li>
<li>Attend all Reception meetings and Executive Lounge Meetings</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Assist with other departments, as necessary</li>
</ul>What are we looking for?
Guest Experience Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous managerial experience in a customer service function</li>
<li>An ability to listen and respond to demanding Guest needs</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Flexibility to respond to a variety of different work situations</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in a customer service function or a similar role</li>
<li>A passion for delivering an exceptional level of Guest service</li>
<li>High level of IT proficiency</li> 
</ul> 
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!</div>

Guest Experience Manager - Waldorf Astoria Doha Lusail

Candidzone

Floor Manager (Vehicle Service Division)Preferred Qualifications &amp; Requirements:Diploma/Degree in Mechanical Engineering or Automotive Technology.Minimum 3&ndash;5 years of GCC experience in a similar role within a multi-brand garage.Good knowledge of workshop management, customer handling, and job allocation.Computer literacy (job cards, invoicing, workshop software).Strong communication skills in English (Arabic knowledge preferred).Valid Qatar Driving License (mandatory).Responsibilities of Floor Incharge: Lead and oversee the daily workshop operations.Assign jobs to technicians and monitor task progress.Conduct test drives of customer vehicles to identify and confirm complaints.Coordinate effectively between customers and technicians for smooth workflow.Coordinate with counter staff for timely arrangement of spare parts.Ensure workshop cleanliness, safety, and discipline across the premises.Prepare and submit daily activity reports to the Garage Manager.Monitor work quality, productivity, and customer satisfaction.Apply now:- email id c.caren@candidzone.netWhatsapp Caren +97430662111Job Types: Full-time, Permanent

Hiring Now :-Floor Manager (Vehicle Service Division experienced)

Explore 1466+ Service manager in Doha this October. Find roles across top companies and apply now to boost your career.