customer solutions manager Jobs in Islamabad Pakistan

customer solutions manager

customer success specialist Jobs in Islamabad Pakistan

customer success specialist

client systems technical support administrator Jobs in Islamabad Pakistan

client systems technical support administrator

crm specialist Jobs in Islamabad Pakistan

crm specialist

csr (hybrid/remote) Jobs in Islamabad Pakistan

csr (hybrid/remote)

remote customer service delivery specialist swedish speaker

DigitalTolk

<div>About DigitalTolk
DigitalTolk is an organization and company that works to make an impact. Our purpose is to give a voice to those who don&rsquo;t speak the local language; we arrange translators so that patients can get medical treatments in their new country and communicate with doctors. We arrange translators for crime victims so that they can get justice. Our job is to arrange interpreters through our platform for our customers. Our end customers are hospitals, courts/lawyers, and municipalities who communicate with refugees and other people in need. Our company purpose is to use technology to make the world a better place. And we&rsquo;re currently hiring developers to join us on this journey! We are a company based in Sweden with employees in all parts of the planet! 
The ideal candidate for the Customer Service Delivery Specialist role will have strong experience in customer support, issue resolution, and service optimization, with fluency in German and English. This role involves handling customer queries, ensuring smooth service delivery, and collaborating with internal teams to enhance customer satisfaction.
Job Description:<ul>
<li>
Provide high-quality customer support to Swedish-speaking clients via email, phone, and chat.</li>
<li>Manage customer inquiries, service requests, and issue escalations while ensuring timely resolution.</li>
<li>Handle translation document requests from customers, ensuring timely processing and quality assurance.</li>
<li>Work closely with internal teams to troubleshoot and resolve service-related issues efficiently.</li>
</ul><ul><li>Coordinate with translation suppliers, ensuring timely delivery and adherence to quality standards. 
<ul><li>Follow up on ongoing translation projects, addressing any delays or quality concerns.</li><li>Maintain accurate customer records and documentation in CRM systems.</li><li>Monitor key service metrics, ensuring compliance with SLAs (Service Level Agreements).</li><li>Identify process improvement opportunities to enhance service efficiency and customer satisfaction.</li><li>Provide proactive updates and follow-ups to customers, ensuring a seamless service experience.</li><li>Collaborate with cross-functional teams (operations, technical support, and product teams) to optimize service delivery.</li><li>Stay updated on product knowledge and industry best practices to deliver exceptional customer experiences.</li></ul></li>
</ul>
Qualifications &amp; Experience:<ul>
<li>
Fluency in Swedish and English (written and spoken) is required. 
<ul><li>Bachelor&rsquo;s degree in Business, Communications, or a related field is preferred.</li><li>3+ years of experience in a customer service, account management, or service delivery role.</li><li>Strong understanding of customer service principles, troubleshooting, and case management.</li></ul>
Technical &amp; Soft Skills: 
<ul><li>CRM Systems: Experience with platforms like Salesforce, Zendesk, or similar.</li><li>Communication: Excellent verbal and written communication skills in both Swedish and English.</li><li>Problem-Solving: Ability to handle customer concerns with a solution-oriented approach.</li><li>Service Optimization: Experience working with SLAs, KPIs, and customer feedback analysis.</li><li>Collaboration: Ability to work cross-functionally with internal teams.</li><li>Adaptability: Comfortable in a fast-paced, remote working environment.</li></ul> 
This role is ideal for a customer-centric professional who thrives in a dynamic environment and is passionate about delivering outstanding service to Swedish-speaking customers.</li></ul></div>

Remote- Customer Service Delivery Specialist (Swedish Speaker)

Abacus Outsourcing

Company: Abacus BPO, Islamabad Location: I-9/3, Islamabad , Pakistan Shift Timing: 6:00 PM &ndash; 3:00 AM (5 days a week) Salary: Rs. 60,000 &ndash; Rs. 75,000/month Start Date: Immediate openings availableJob Overview: We&rsquo;re hiring enthusiastic Customer Service Specialists for international voice-based projects. If you're fluent in English and eager to work in a fast-paced environment, this is your chance to grow with a leading global team.Who Should Apply:<ul><li>Fresh graduates or students with O/A Levels, Intermediate, or Bachelor&rsquo;s degree</li><li>Strong command of spoken English (neutral or US accent preferred)</li><li>Willing to work night shifts and in-office (Islamabad)</li><li>Energetic, punctual, and customer-focused</li></ul>Key Responsibilities:<ul><li>Respond promptly and accurately to customer inquiries, delivering effective and timely solutions.</li><li>Establish and nurture strong customer relationships to uphold service excellence.</li><li>Monitor, communicate, and resolve service-related issues efficiently while maintaining a strong focus on customer satisfaction.</li><li>Consistently ensure the delivery of a superior customer experience, contributing to high Quality Assurance (QA) standards.res</li></ul>Important Notes:<ul><li>This is a voice-based customer service role &ndash; strong spoken English is essential</li><li>On-site position only &ndash; remote work is not available</li><li>Night shift is mandatory</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives</li><li>Medical insurance coverage</li><li>Career development and growth opportunities</li><li>Friendly and professional work environment</li></ul>About Us: Abacus Consulting has been providing innovative business solutions for over 35 years. With a strong commitment to excellence and collaboration, we support organizations in unlocking their full potential through technology and talent.How to Apply:Apply via Indeed or send your CV directly on Whatsapp at 03485616568For queries, call: 051 &ndash; 8746130Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Are you available to work in night shift? </li><li>Are you fluent in spoken English language? </li></ul>Work Location: In person

Customer Service Specialist - US Campaign, Night Shift, Islamabad

Truck It In

<div>
 
 About the role
 
 
 
 We are in search of a Customer Success Specialist who will serve as the primary point of contact for clients, ensuring their inquiries and technical issues are resolved efficiently. This role focuses on enhancing client satisfaction and maintaining long-term relationships.
 
 
 
 What You Will Do:
 
 
 <ul>
 <li>
 
 Handle incoming calls, emails, and chat inquiries from Clients, providing accurate information and timely technical assistance.
 
 
 </li>
 <li>
 
 Basic understanding of our product to troubleshoot Clients&rsquo; issues.
 
 
 </li>
 <li>
 
 Accurately document, track, and monitor Clients&rsquo; issues to guarantee prompt resolution and high service quality.
 
 
 </li>
 <li>
 
 Manage and prioritize multiple Clients&rsquo; requests to deliver a seamless Client experience.
 
 
 </li>
 <li>
 
 Collaborate with cross-functional teams to share client insights, feedback, and updates, ensuring alignment across departments for consistent service delivery.
 
 
 </li>
 </ul>
 
 What We Are Looking For:
 
 
 <ul>
 <li>
 
 Excellent verbal and written communication skills in English, with the ability to explain technical information clearly and professionally.
 
 
 </li>
 <li>
 
 Up to 2 years of experience in technical Client service or helpdesk support, with a strong passion for helping clients and solving problems.
 
 
 </li>
 <li>
 
 Proficiency with website and CRM applications, along with a solid working knowledge of Microsoft Office tools.
 
 
 </li>
 <li>
 
 Ability to remain calm under pressure, troubleshoot effectively, and manage multiple client requests simultaneously.
 
 
 </li>
 <li>
 
 Proven ability to track, resolve, and follow up on Clients&rsquo; issues while maintaining confidentiality and professionalism at all times.
 
 
 </li>
 <li>
 
 Prior experience in software sales and support, banking, medical billing, and insurance industries will be preferred.
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You:
 
 
 
 We are committed to supporting you by providing ample opportunities and competitive compensation for your professional development and career advancement. Our dynamic and inclusive work environment fosters collaboration, innovation, and mutual respect. We are committed to providing equal employment opportunities and are excited to hear from you. Join us in this exciting journey as we change gears and disrupt the logistics landscape in Asia.
 
 
 
</div>

Customer Success Specialist

Truck it in

<div><div><div>About the role</div><div> 
We are in search of a Customer Success Specialist who will serve as the primary point of contact for clients, ensuring their inquiries and technical issues are resolved efficiently. This role focuses on enhancing client satisfaction and maintaining long-term relationships.</div> 
What You Will Do: 
<ul><li><div>Handle incoming calls, emails, and chat inquiries from Clients, providing accurate information and timely technical assistance.</div></li> 
<li><div>Basic understanding of our product to troubleshoot Clients&rsquo; issues.</div></li> 
<li><div>Accurately document, track, and monitor Clients&rsquo; issues to guarantee prompt resolution and high service quality.</div></li> 
<li><div>Manage and prioritize multiple Clients&rsquo; requests to deliver a seamless Client experience.</div></li> 
<li>Collaborate with cross-functional teams to share client insights, feedback, and updates, ensuring alignment across departments for consistent service delivery.</li> 
</ul>What We Are Looking For: 
<ul><li><div>Excellent verbal and written communication skills in English, with the ability to explain technical information clearly and professionally.</div></li> 
<li><div>Up to 2 years of experience in technical Client service or helpdesk support, with a strong passion for helping clients and solving problems.</div></li> 
<li><div>Proficiency with website and CRM applications, along with a solid working knowledge of Microsoft Office tools.</div></li> 
<li><div>Ability to remain calm under pressure, troubleshoot effectively, and manage multiple client requests simultaneously.</div></li> 
<li><div>Proven ability to track, resolve, and follow up on Clients&rsquo; issues while maintaining confidentiality and professionalism at all times.</div></li> 
<li>Prior experience in software sales and support, banking, medical billing, and insurance industries will be preferred.</li> 
</ul><div>How We&rsquo;ll Support You:</div> 
<div></div> 
<div>We are committed to supporting you by providing ample opportunities and competitive compensation for your professional development and career advancement. Our dynamic and inclusive work environment fosters collaboration, innovation, and mutual respect. We are committed to providing equal employment opportunities and are excited to hear from you. Join us in this exciting journey as we change gears and disrupt the logistics landscape in Asia.</div></div></div>

Heighten Accountants

Part-Time Website Developer &amp; SEO Specialist (Remote Role)Project Budget: Rs. 30,000 per month Location: Remote | Flexible HoursAre you a creative and tech-savvy Website Developer with strong SEO expertise? We&rsquo;re looking for a proactive professional to take ownership of our website &mdash; from building it from scratch to turning it into a high-performing, lead-generating platform.Key Responsibilities<ul><li>Design, develop, and maintain a high-quality, responsive website aligned with our brand and objectives.</li><li>Optimise the website for search engines (SEO) to drive quality organic traffic and lead generation.</li><li>Implement analytics and tracking tools (e.g. Google Analytics, Search Console) to measure and improve performance.</li><li>Regularly update and refresh content, ensuring the site remains engaging and current.</li><li>Ensure fast loading speeds, mobile compatibility, and top-tier user experience.</li><li>Collaborate with the marketing team to align website content with ongoing campaigns and business goals.</li></ul>Requirements<ul><li>Proven experience in website development (WordPress, Webflow, or similar platforms).</li><li>Strong understanding of SEO, including on-page and off-page optimisation.</li><li>Experience in Google Analytics, Search Console, and keyword research tools.</li><li>Ability to work independently and deliver results within timelines.</li><li>A portfolio showcasing past work and measurable results (preferred).</li></ul>Why Join Us?<ul><li>Flexible remote working arrangement.</li><li>Opportunity to lead digital growth for a professional brand.</li><li>Long-term collaboration potential based on performance</li></ul>About UsHeighten Accountants is a forward-thinking UK-based accountancy firm focused on innovation, growth, and delivering exceptional client experiences. We&rsquo;re now looking for a Website Developer &amp; SEO Specialist to help us build a high-performing digital presence that attracts and converts quality leads.Job Type: Part-timePay: Rs30,000.00 - Rs100,000.00 per monthExpected hours: 15 &ndash; 20 per weekWork Location: In person

Web Designer & Developer

Provox Global Solutions

We are seeking a highly accurate and organized Accounts Receivable (AR) Specialist to support our client. The AR Specialist will be responsible for managing the full cycle of accounts receivable, including invoicing, collections, and reconciliations. This role requires experience with NetSuite, reconciliation processes, and a high degree of accuracy and attention to detail.Key Responsibilities<ul><li>Generate and process customer invoices in NetSuite.</li><li>Contact customers regarding payments</li><li>Apply customer payments and reconcile AR sub-ledgers to the general ledger.</li><li>Monitor aging reports and follow up on outstanding balances.</li><li>Resolve discrepancies and collaborate with customers to ensure timely collections.</li><li>Support month-end close with accurate AR data and reconciliations.</li><li>Prepare AR-related reports for management as needed.</li><li>Assist in audits by providing documentation and reconciliations.</li></ul>Qualifications<ul><li>3+ years of experience in Accounts Receivable or a similar role.</li><li>Hands-on experience with NetSuite is required.</li><li>Strong knowledge of reconciliation processes and AR best practices.</li><li>Excellent organizational skills with ability to manage multiple priorities.</li><li>Exceptional attention to detail and accuracy.</li><li>Strong communication and customer service skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>This is an onsite based position with the shift timings are from 6 PM - 3 AM Pakistan Time. Are you comfortable with the shift arrangement? </li></ul>Experience:<ul><li>NetSuite: 2 years (Required)</li><li>Account Receivable: 3 years (Required)</li></ul>Work Location: In person

Accounts Receivable (AR) Specialist

Customer Service Specialist (CSS)&mdash;Walk-in Interviews at Abacus BPO, IslamabadWe are hiring dynamic customer service representatives for our ongoing international project(s). Candidates must be proficient in the English language.Bring an updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 23-Aug-2025.</li><li>Timings: 11:00 AM - 5:00 PM</li></ul>Roles Available:<ul><li>Inbound Calls</li><li>International Projects</li></ul>Requirements:<ul><li>Strong verbal proficiency in English language is a must</li><li>O' Levels A-Levels/Intermediate/Bachelor&rsquo;s or above</li></ul>* Prior experience is not required.Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>5 days a week ( Sat/Sun Off )</li><li>9-hour shift</li></ul>Contact:<ul><li>Phone: 0329-3957952</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Specialist (CSS) - Walk in Interviews for International Projects

Explore 472+ Remote customer service delivery specialist swedish speaker in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.

472 remote customer service delivery specialist swedish speaker jobs IN Islamabad Pakistan

Remote- Customer Service Delivery Specialist (Swedish Speaker)

Customer Service Specialist - US Campaign, Night Shift, Islamabad

Customer Success Specialist

Customer Success Specialist

Web Designer & Developer

Accounts Receivable (AR) Specialist

Customer Service Specialist (CSS) - Walk in Interviews for International Projects