client success manager – 1 Jobs in Islamabad Pakistan

client success manager – 1

client acquisition specialist Jobs in Islamabad Pakistan

client acquisition specialist

client success manager – 2 Jobs in Islamabad Pakistan

client success manager – 2

customer solutions manager Jobs in Islamabad Pakistan

customer solutions manager

client solutions specialist Jobs in Islamabad Pakistan

client solutions specialist

customer success specialist

Truck It In

<div>
 
 About the role
 
 
 
 We are in search of a Customer Success Specialist who will serve as the primary point of contact for clients, ensuring their inquiries and technical issues are resolved efficiently. This role focuses on enhancing client satisfaction and maintaining long-term relationships.
 
 
 
 What You Will Do:
 
 
 <ul>
 <li>
 
 Handle incoming calls, emails, and chat inquiries from Clients, providing accurate information and timely technical assistance.
 
 
 </li>
 <li>
 
 Basic understanding of our product to troubleshoot Clients&rsquo; issues.
 
 
 </li>
 <li>
 
 Accurately document, track, and monitor Clients&rsquo; issues to guarantee prompt resolution and high service quality.
 
 
 </li>
 <li>
 
 Manage and prioritize multiple Clients&rsquo; requests to deliver a seamless Client experience.
 
 
 </li>
 <li>
 
 Collaborate with cross-functional teams to share client insights, feedback, and updates, ensuring alignment across departments for consistent service delivery.
 
 
 </li>
 </ul>
 
 What We Are Looking For:
 
 
 <ul>
 <li>
 
 Excellent verbal and written communication skills in English, with the ability to explain technical information clearly and professionally.
 
 
 </li>
 <li>
 
 Up to 2 years of experience in technical Client service or helpdesk support, with a strong passion for helping clients and solving problems.
 
 
 </li>
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 Proficiency with website and CRM applications, along with a solid working knowledge of Microsoft Office tools.
 
 
 </li>
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 Ability to remain calm under pressure, troubleshoot effectively, and manage multiple client requests simultaneously.
 
 
 </li>
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 Proven ability to track, resolve, and follow up on Clients&rsquo; issues while maintaining confidentiality and professionalism at all times.
 
 
 </li>
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 Prior experience in software sales and support, banking, medical billing, and insurance industries will be preferred.
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You:
 
 
 
 We are committed to supporting you by providing ample opportunities and competitive compensation for your professional development and career advancement. Our dynamic and inclusive work environment fosters collaboration, innovation, and mutual respect. We are committed to providing equal employment opportunities and are excited to hear from you. Join us in this exciting journey as we change gears and disrupt the logistics landscape in Asia.
 
 
 
</div>

Customer Success Specialist

Truck it in

<div><div><div>About the role</div><div> 
We are in search of a Customer Success Specialist who will serve as the primary point of contact for clients, ensuring their inquiries and technical issues are resolved efficiently. This role focuses on enhancing client satisfaction and maintaining long-term relationships.</div> 
What You Will Do: 
<ul><li><div>Handle incoming calls, emails, and chat inquiries from Clients, providing accurate information and timely technical assistance.</div></li> 
<li><div>Basic understanding of our product to troubleshoot Clients&rsquo; issues.</div></li> 
<li><div>Accurately document, track, and monitor Clients&rsquo; issues to guarantee prompt resolution and high service quality.</div></li> 
<li><div>Manage and prioritize multiple Clients&rsquo; requests to deliver a seamless Client experience.</div></li> 
<li>Collaborate with cross-functional teams to share client insights, feedback, and updates, ensuring alignment across departments for consistent service delivery.</li> 
</ul>What We Are Looking For: 
<ul><li><div>Excellent verbal and written communication skills in English, with the ability to explain technical information clearly and professionally.</div></li> 
<li><div>Up to 2 years of experience in technical Client service or helpdesk support, with a strong passion for helping clients and solving problems.</div></li> 
<li><div>Proficiency with website and CRM applications, along with a solid working knowledge of Microsoft Office tools.</div></li> 
<li><div>Ability to remain calm under pressure, troubleshoot effectively, and manage multiple client requests simultaneously.</div></li> 
<li><div>Proven ability to track, resolve, and follow up on Clients&rsquo; issues while maintaining confidentiality and professionalism at all times.</div></li> 
<li>Prior experience in software sales and support, banking, medical billing, and insurance industries will be preferred.</li> 
</ul><div>How We&rsquo;ll Support You:</div> 
<div></div> 
<div>We are committed to supporting you by providing ample opportunities and competitive compensation for your professional development and career advancement. Our dynamic and inclusive work environment fosters collaboration, innovation, and mutual respect. We are committed to providing equal employment opportunities and are excited to hear from you. Join us in this exciting journey as we change gears and disrupt the logistics landscape in Asia.</div></div></div>

Moveit

URGENT HIRING!Department: B2C Location: Gulberg Greens (Onsite), IslamabadJob Description : The Customer Success &amp; Sales Executive will be responsible for managing all incoming customer leads and ensuring a seamless end-to-end sales experience. This includes accurately inputting lead data into relevant sheets, engaging with customers to gather complete details, coordinating with the supply team to obtain competitive rates, and quoting customers promptly. The role requires consistent follow-up to drive conversions and ensure that every qualified lead is properly tracked and closed.Performance for this role will be measured primarily on two key areas:a) Lead Conversion: Ability to convert inquiries into successful bookings. b) Client Satisfaction: Ensuring a positive customer experience and feedback post-move.This position demands strong communication skills, attention to detail, responsiveness, and a results-driven attitude to contribute directly to MOVEIT&rsquo;s growth and service quality.If you&rsquo;re passionate about delivering excellent service and building meaningful customer connections, we&rsquo;d love to hear from you!Apply at: hr@moveit.com.pkJob Types: Full-time, FresherWork Location: In person

Customer Success & Sales Executive

B2B Realty

<div>Job Description

We are looking for highly organized and detail-oriented Customer Success Representatives to help with the operations of our property management company. The ideal candidate will have experience with property management software, excellent communication skills, and the ability to work independently and as part of a team.

Note: This is a remote position and candidates will be working in the US business hours (EST)

Responsibilities
<ul><li>Creating, coordinating and overseeing all maintenance requests for assigned properties.</li><li>Ensuring timely completion of maintenance requests and urgent work orders while highlighting and tackling preventative maintenance measures.</li></ul>
<ul><li>Following up regularly with vendors to ensure timely repairs and ensuring work is completed within the company standards and budget.</li></ul>
<ul><li>Providing timelines, estimates and executing and overseeing rehabs or remodeling projects.</li></ul>
<ul><li>Maintaining records of income, expenses, signed leases, complaints, maintenance, etc. Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs to speed up the leasing process.</li></ul>
<ul><li>Terminating leases and initiating eviction proceedings while maintaining court attendance in relevant cases.</li></ul>
<ul><li>Collecting rent, dealing with late payments, city violations, delinquencies, paying bills and handling operating expenses</li></ul>
<ul><li>Attending to owners meetings, queries and providing updates on all matters regarding assigned properties</li></ul>
<ul><li>Building professional relationships with owners to increase owner satisfaction and establishing brand loyalty.</li></ul>
<ul><li>Provide exceptional customer service and updates to tenants, team members and management relating to all aspects of the property</li></ul>

Requirements
<ul><li>Basic understanding and knowledge of construction rules and regulations.</li><li>Excellent verbal and written communication skills</li></ul>
<ul><li>Excellent interpersonal and conflict resolution skills</li></ul>
<ul><li>Negotiating and Listening skills</li></ul>
<ul><li>Exceptional ability to plan, organize, prioritize, and manage timelines appropriately
</li><li>Outstanding time management and problem solving skills</li></ul>
<ul><li>Strong familiarity and working knowledge of affordable housing laws and anti-discrimination legislation</li></ul>
<ul><li>Understanding property management and its financial aspect</li></ul>
<ul><li>Competence with MS Office Suite and Property Management software and tools especially AppFolio and LeadSimple.</li></ul>
<ul><li>Strong decision making skills and sound judgment</li></ul>
<ul><li>Team player and ability to take on new initiatives</li></ul>

What we offer
<ul><li>Lucrative performance based Incentives and Bonuses</li></ul>
<ul><li>PTO as per company policy</li></ul>
<ul><li>Parental Leave</li></ul>
<ul><li>Comprehensive training will be provided to ensure you are fully equipped for your role.
</li><li>Ongoing learning and support to help you succeed in your position.
</li></ul><ul><li>Multiple opportunities for career growth and internal advancement.</li></ul>
<ul><li>Access to mentorship, upskilling resources, and cross-functional learning.</li></ul></div>

Customer Success Representative

BroadDigix (Pvt) Ltd.

Company Overview:BroadDigix, LLC is a dynamic and growing technology solutions provider based in PWD Housing Society, Islamabad, dedicated to delivering innovative digital services to clients worldwide. We&rsquo;re passionate about fostering an inclusive workplace where everyone &mdash; regardless of gender &mdash; can excel in customer-focused roles. Join our team to make a meaningful impact while advancing your career!Position: Sales and Support SpecialistLocation: PWD Housing Society, Islamabad, PakistanType: Full-Time, PermanentWorking Hours: Eastern Standard Time (EST)Application Deadline: October 31, 2025Job Summary:We are seeking a motivated and enthusiastic Sales and Support Specialist to join BroadDigix. In this role, you will engage with customers to drive sales, provide exceptional support, and ensure a seamless customer experience. This position is ideal for communicative, goal-oriented professionals who enjoy problem-solving, building relationships, and achieving measurable results.Key Responsibilities:Sales:<ul><li>Identify customer needs and recommend BroadDigix&rsquo;s technology solutions to meet those needs.</li><li>Actively promote services through personalized outreach, demonstrations, and follow-ups.</li><li>Achieve monthly/quarterly sales targets and contribute to team goals.</li><li>Maintain accurate records of sales activities in CRM software (e.g., Apollo, HubSpot, etc.).</li></ul>Customer Support:<ul><li>Respond to customer inquiries via phone, email, live chat, or in-person, resolving issues promptly and professionally.</li><li>Provide troubleshooting, onboarding assistance, and post-sale support for BroadDigix&rsquo;s services.</li><li>Escalate complex issues to senior team members while ensuring customer satisfaction.</li></ul>Relationship Building:<ul><li>Build and maintain strong, long-term relationships with clients to foster loyalty.</li><li>Gather feedback to improve services and share insights with the team.</li></ul>Team Collaboration:<ul><li>Work closely with marketing, product, and support teams to align on campaigns and customer needs.</li><li>Participate in training sessions and team meetings to enhance skills and product knowledge.</li></ul>Qualifications:Education:<ul><li>Bachelor&rsquo;s degree in business, marketing, IT, or a related field preferred.</li></ul>Experience:<ul><li>3&ndash;5 years of experience in sales, customer service, or a related role, preferably in the technology sector.</li><li>Experience with CRM tools and customer support platforms is a plus.</li></ul>Skills:<ul><li>Excellent communication and interpersonal skills, with a friendly and approachable demeanor.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to multitask and thrive in a fast-paced environment.</li><li>Basic proficiency in Microsoft Office, CRM's and similar tools.</li></ul>Attributes:<ul><li>Self-motivated with a results-driven mindset.</li><li>Empathetic and patient, with a passion for helping customers.</li><li>Ability to work independently and as part of a team.</li></ul>Equal Opportunity Commitment:At BroadDigix, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome qualified candidates of all genders who share our passion for customer success and innovation.Benefits:<ul><li>Competitive salary: PKR 60,000 &ndash; PKR 120,000 per month, based on experience.</li><li>Professional development opportunities, including training and mentorship.</li><li>Supportive and inclusive work environment with a focus on career growth.</li><li>Opportunity to work with cutting-edge technology solutions.</li></ul>Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthWork Location: In personApplication Deadline: 31/10/2025

Sales and Support Specialist

Jazz

<div>
 
 
 Grade: L1
 
 
 
 
 Location: Islamabad
 
 
 
 
 Last date to apply: 28 October 2025
 
 
 
 
 
 What is Specialist RAN Operations?
 
 
 
 The
 
 Specialist RAN Operations
 
 is a key technical position responsible for ensuring the optimal performance and stability of the Radio Access Network. This role provides
 
 24x7 back-office operational support
 
 to field teams, addressing issues at both the
 
 site and controller levels
 
 . The incumbent will be accountable for executing
 
 end-to-end configuration changes
 
 across the RAN domain to maintain seamless network functionality and service quality.
 
 
 The position reports directly to the
 
 Manager RAN Operations
 
 .
 
 
 
 
 What does Specialist RAN Operations do?
 
 
 <ul>
 <li>
 Parameter configuration &amp; Tuning (BSC, BTS, Cell &amp; TRX) in Huawei network.
 </li>
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 BSC &amp; BTS rehoming, SGSN shifting &amp; addition, software, patch &amp; license upgrades.
 </li>
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 New site creation, hard expansion, soft expansion &amp; dual carrier configuration.
 </li>
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 Junk DB deletion in EMS .
 </li>
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 Network blocking as per the directives of PTA.
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 Alarm standardization in network.
 </li>
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 Special event configuration &amp; performance handling i.e. Eid &amp; congregation.
 </li>
 <li>
 Data base exports &amp; inventory management.
 </li>
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 Level-II support to field team for outages &amp; degradation.
 </li>
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 Daily basis BSC &amp; major KPIs analysis &amp; trouble shooting.
 </li>
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 Degradation analysis &amp; rectification of issues.
 </li>
 <li>
 Controllers' redundancy assurance.
 </li>
 <li>
 Controllers' alarms &amp; event analysis &amp; fix.
 </li>
 <li>
 Network hardware &amp; license audits &amp; database backups.
 </li>
 <li>
 Physical inspections and preventive maintenance of controllers. &nbsp;
 
 </li>
 </ul>
 
 
 Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 What are we looking for and what does it require to be Specialist RAN Operations?
 
 
 <ul>
 <li>
 2-3 years of hand-on experience on Huawei RAN configuration.
 </li>
 <li>
 BE Electrical\Electronics\Telecom\Computer.
 </li>
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 Willing to work in 24x7 roster duty.
 </li>
 <li>
 Proficient computer skills, including Microsoft Office.
 </li>
 <li>
 Proactive in solving day-to-day problems.
 </li>
 <li>
 Excellent writing and verbal communication skills.
 </li>
 <li>
 In-depth knowledge of GSM architecture and call flows (2G &amp; 4G).
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Why Join Jazz?
 
 
 
 As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
 
 
 As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70+ million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Specialist RAN Operations

Eposmatic (Pvt) Ltd

Job Title: Support &amp; Data Entry SpecialistLocation: IslamabadJob Type: Full-TimeDepartment: Customer SupportAbout Us:EPOSMATIC is a rapidly growing restaurant management software company serving hundreds of restaurants across Pakistan &amp; UAE. We are looking for a Support &amp; Data Entry Specialist to join our Islamabad team and play a vital role in ensuring smooth client operations and backend support.Key Responsibilities:<ul><li>Provide first-level support to customers via call and WhatsApp.</li><li>Handle software-related queries and guide customers through issue resolution.</li><li>Ensure data integrity and timely updates for restaurant menus, pricing, staff, etc.</li><li>Follow up with clients post-resolution to ensure satisfaction and issue closure.</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree.</li><li>Proven experience in customer support or data entry roles preferred.</li><li>Strong computer skills (MS Excel, Google Sheets, data entry platforms).</li><li>Good communication skills in English and Urdu (spoken &amp; written).</li><li>Ability to handle multiple tasks and work in a fast-paced environment.</li><li>Detail-oriented with excellent organizational skills.</li><li>Team player with a proactive and positive attitude.</li></ul>Working Days: Monday to SaturdayTimings: 5:30 PM &ndash; 2:30 AMLocation: IslamabadHow to Apply:Interested candidates can send their CVs to &quot;admin@eposmatic.com&quot;with the subject line &ldquo;Support &amp; Data Entry Specialist - Islamabad&rdquo;.Job Type: Full-timePay: Rs30,000.00 - Rs70,000.00 per monthWork Location: In person

Support & Data Entry Specialist

Explore 469+ Customer success specialist in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.

469 customer success specialist jobs IN Islamabad Pakistan

Customer Success Specialist

Customer Success Specialist

Customer Success & Sales Executive

Customer Success Representative

Sales and Support Specialist

Specialist RAN Operations

Support & Data Entry Specialist