customer service representative Jobs in Dubai

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restaurant hostess

The Lab Holding

<p><b>We&rsquo;re Hiring: Hostess &ndash; Arabic Speaker | F&amp;B Industry (Dubai, UAE)</b></p><p>Do you have a warm smile, a graceful presence, and a passion for delivering exceptional guest experiences? <b>Brix Table Cafe i</b>s looking for an experienced <b>Hostess</b> to join our front-of-house team in one of our upscale restaurant brands in <b>Dubai</b>.</p><p>This is a <b>full-time, on-site</b> opportunity for someone who loves hospitality, thrives in fast-paced environments, and knows how to make every guest feel like a VIP.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet guests with a professional, welcoming attitude and escort them to their tables</li><li>Manage reservations and seating arrangements efficiently</li><li>Answer and direct phone calls with courtesy and professionalism</li><li>Provide accurate information about the restaurant, menu, and events</li><li>Coordinate and assist with private events or special guest arrangements</li><li>Keep the reception and dining area neat, organized, and presentable at all times</li><li>Communicate effectively with service and kitchen teams to ensure smooth operations</li><li>Support the overall guest experience from arrival to departure</li></ul><p><b>Requirements:</b></p><ul><li>2+ years of experience as a Hostess in a high-end restaurant or hospitality environment</li><li>Strong communication skills, both verbal and written</li><li>Fluent in English &amp; Arabic</li><li>Experience managing reservations and coordinating event logistics</li><li>Warm personality, excellent grooming, and customer service focus</li><li>Ability to multitask and work gracefully under pressure</li><li>Familiarity with reservation systems is a plus</li></ul><p><b>Location:</b> Dubai, UAE<br/><b>Job Type:</b> Full-time, Permanent</p><p>Job Type: Full-time</p>

Hostess

neo immigration consultants - fzco

<p><b>Job Title:</b> Lobby Hostess (Immediate Joiner)</p><p><b>About the Role</b><br/>We are seeking a warm, approachable, and professional Lobby Hostess to be the first point of contact for our organization. The ideal candidate will welcome and assist guests with courtesy, provide accurate information and directions, and help maintain a polished and inviting reception environment that reflects our company&rsquo;s commitment to exceptional service.</p><p><b>Key Responsibilities</b></p><ul><li>Welcome visitors and guests, offering assistance and information about the company as needed.</li><li>Keep the reception area clean, organized, and stocked with essential materials such as stationery and brochures.</li><li>Answer and direct phone calls, and respond to email inquiries efficiently and professionally.</li><li>Manage and distribute incoming mail, packages, and deliveries in a timely manner.</li><li>Uphold office security by monitoring visitor access and following safety procedures.</li><li>Perform general administrative tasks such as filing, scanning, photocopying, and document management.</li><li>Provide administrative support to management and other departments as required.</li></ul><p><b>Qualifications</b></p><ul><li>Previous experience in a front-facing role such as Sales Hostess, Kiosk Hostess, or Receptionist is an advantage.</li><li>Proficient in Microsoft Office applications.</li><li>Skilled in operating standard office equipment and handling routine administrative tasks.</li><li>Well-groomed, courteous, and confident with strong communication and interpersonal skills.</li><li>Quick thinker with strong problem-solving abilities and a proactive attitude.</li><li>Excellent time management and multitasking skills.</li><li>Committed to delivering outstanding customer service at all times.</li></ul><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED6,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have previous experience as a Sales Hostess, Kiosk Hostess, Lobby Hostess, or in a similar customer service role?</li></ul><p>Language:</p><ul><li>Russian (Required)</li></ul>

Lobby Hostess

Hilton

<div><p>Hostess (Food &amp; Drinks) | Hilton Dubai Palm</p><p>
At Hilton Dubai Palm Jumeirah, a Hostess is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.</p><br>
<p><br>
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<b>What will I be doing?</b></p><br>
<p>As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<ul><li>Manage guest queries in a friendly, timely, and efficient manner</li>
<li>Ensure knowledge of menu and all products</li>
<li>Follow correct reporting procedures if faced with issues</li>
<li>Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene</li>
<li>Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay</li>
<li>Has a good knowledge of the restaurant's sitting arrangements</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
</ul><p><b>What are we looking for?</b></p><br>
<p>At Hilton Dubai Palm Jumeirah, a Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>Positive attitude</li>
<li>Good communication skills (oral and Written)</li>
<li>Committed to delivering high levels of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li>
</ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>Degree in relevant area</li>
<li>Experience in Food and Drinks department and/or industry</li>
<li>Previous experience of cash handling</li>
<li>Knowledge of Food Hygiene Regulations</li><br>
</ul><p><br>
<br>
<b>What will it be like to work for Hilton?</b></p><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Hostess (Food & Drinks) | Hilton Dubai Palm

Atlantis the Royal

<div></div><div><div>Hostess, Dinner By Heston Blumenthal - Atlantis The Royal<br>
(17615)</div><br>
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div>
One of the world&rsquo;s most unique and exciting restaurants, at Dinner by Heston Blumenthal historical British nostalgia meets the future with a modern dining experience informed by the past. For Dinner, Michelin-star Chef Heston Blumenthal OBE, who is celebrated worldwide as one of the most progressive chefs of his time, has developed multi-sensory cuisine, food pairing and flavour encapsulation. All dishes are accompanied by an eclectic selection of global wines, with a lively cocktail bar offering a bespoke range of drinks, distillations, and infusions. Experiential dining at its best, expect the unexpected.</div><br>
<div></div>
<div><b>
About the role</b></div><div><br>
As a Hostess at Heston Blumenthal, you will be the first point of contact with our guests, creating a positive impression, greeting guests upon arrival, informing them of their wait time, monitoring the waiting list, showing guests to their tables, and bidding guests farewell as they leave. Using your charm to carry out a natural conversation with our guests, you will showcase your effective communication skills, customer service skills, and your efficiency as a team player, showcasing your ability to work positively in a fast-paced environment. In return, we will make sure you have the right support with the right training and leadership along the way. You will attend both external and internal training courses, developing your skills and fine-tuning your food and beverage acumen.</div><br>
<div></div>
<div><b>
About you</b></div><div><br>
Ideally, we&rsquo;d love you to have international exposure in a similar role or either 2 years of experience working within a luxury hotel and high-end restaurant. In addition to this, you will have excellent communication skills.</div><br>
<div></div>
<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.</div>
<div>Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Hostess, Dinner By Heston Blumenthal - Atlantis The Royal

Eva's Fusion Turkish and Lebanise Restaurant

<p>Foodlink Restaurant LLC is looking for a highly energetic and talkative Restaurant Representative to join our team. The ideal candidate should be confident, active, and skilled in communicating with clients. We are looking for someone who can build strong connections, engage with guests, and create a welcoming and lively atmosphere in the restaurant.</p><p>If you are friendly, approachable, and enjoy talking to people, this role is perfect for you. Your ability to communicate effectively and leave a positive impression on guests will directly contribute to the growth and success of our restaurant.</p><p>What We Offer:</p><p>Competitive salary ranging from AED 2,500 &ndash; 3,000 (based on trial interview performance).</p><p>Commission opportunities based on your performance.</p><p>A professional yet friendly work environment where your efforts are recognized and rewarded.</p><p>Company Visa</p><p>Opportunity to be part of a growing and ambitious restaurant team.</p><p>Job description:</p><p>Energetic and proactive personality.<br/>Strong communication and interpersonal skills.<br/>Talkative, friendly, and client-focused.<br/>Ability to represent the restaurant in a professional manner.</p><p>For more information and to apply, please contact us at 0556901650.</p><p>Join Foodlink Restaurant LLC and be the face of our restaurant!</p><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p>

Sales Representative Hostess

Vignette Collection

<div><p><i>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees</i>.</p>
<p><i>
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer</i>.</p><p></p><p><b><br>
About Us</b></p>
<p>
Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.</p><h4 class="jobSectionHeader"><b><br>
Your day to day</b><p></p><b>
</b><ul><li><b>Fosters a Greet guests and present them with the menu.</b></li></ul><b>
</b><ul><li><b>Inform guests about the special items for the day and menu changes if any.
</b></li></ul><ul><li><b>Suggest food and beverages to the guest and try to upsell.</b></li></ul><b>
</b><ul><li><b>Take food and beverage orders from the guest on the order taking pads.
</b></li></ul><ul><li><b>Accepting payments, issuing receipts, returning change.
</b></li></ul><ul><li><b>Performing basic cleaning tasks as needed or directed by supervisor / manager.
</b></li></ul><ul><li><b>Filling in for absent staff as needed in any of the F&amp;B areas within the hotel.
</b></li></ul><ul><li><b>Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. </b><b>Eg</b><b>: No Garlic, less spicy, without egg etc.
</b></li></ul><ul><li><b>Communicate to the guest and </b><b>provide assistance</b><b> with their queries.
</b></li></ul><ul><li><b>Work as a team to get all the job tasks completed in any given time.
</b></li></ul><ul><li><b>Observe guests and ensure their satisfaction with the food and service.
</b></li></ul><ul><li><b>Promptly respond to guests with any additional request.
</b></li></ul><ul><li><b>Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
</b></li></ul><ul><li><b>Properly opening and pouring wine at the table.
</b></li></ul><ul><li><b>Adhere to grooming and appearance standards consistently.
</b></li></ul><ul><li><b>Understands and can communicate products and services available at the resort.
</b></li></ul><ul><li><b>Must have some familiarity with basic cooking knowledge. Must have complete menu knowledge for their restaurant / area.
</b></li></ul><ul><li><b>Help other areas of the restaurant such as answering telephones and completing financial transactions.
</b></li></ul><ul><li><b>Print closing report and drop the cash with the front office / accounts department.
</b></li></ul><ul><li><b>Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
</b></li></ul><ul><li><b>Close the shift on the POS terminal.
</b></li></ul><p><b>Other tasks as assigned.</b></p><p><b><br>
What we need from you</b></p><b>
</b><ul><li><b>Problem-solving skills</b></li></ul><b>
</b><ul><li><b>A methodical and logical approach</b></li></ul><b>
</b><ul><li><b>Accuracy and attention to detail</b></li></ul><b>
</b><ul><li><b>Highly responsible &amp; reliable</b></li></ul><b>
</b><ul><li><b>Ability to work well under pressure in a fast-paced environment</b></li></ul><b>
</b><ul><li><b>Ability to work cohesively as part of a team</b></li></ul><b>
</b><ul><li><b>2-3 years' experience in a similar role in a luxury hotel</b></li></ul><b>
</b><ul><li><b> </b><b>Exceptional English communication skills, an additional language will be a plus<br>
</b></li></ul><br>
<p><b>What we offer</b></p><b>
</b><p><b>
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.</b><br>
<b>We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
</b><br>
<b>So, join us and you'll become part of our hotel family.</b></p><b>
</b><p><b>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</b></p></h4></div>

Franchise Hotel - Hostess - Pool & Beach Bar

<div></div><div><div>Lounge Head Hostess, Atlantis The Royal<br>
(17462)</div><br>
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div><b>
About the role</b></div><br>
<div>
As a Head Hostess at Royal Tea Room, you will use your charm to carry out a natural conversation with Guests without sounding scripted or intrusive. You will demonstrate your effective communication skills, customer service skills and your efficiency as a team player by working closely with the Bar and Dining area team. You will have the opportunity to be part of the best restaurants, bars and pubs and showcase your ability to work positively in a fast-paced environment. We also make sure you have the right support with the right training and leadership along the way. You will attend both external and internal training courses, developing your skills and fine-tuning your food and beverage acumen.</div><br>
<div></div>
<div><b>
About you</b></div><br>
<div>
Ideally, we&rsquo;d love you to have an international exposure in related field or either 2-year experience worked in a luxury hotel and restaurant. Atlantis, Dubai, offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.</div><br>
<div></div>
<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.</div>
<div>Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Lounge Head Hostess, Atlantis The Royal

Explore 148+ Restaurant hostess in Dubai this October. Find roles across top companies and apply now to boost your career.