customer service representative Jobs in Abu Dhabi

customer service representative

bartender

cashier

front office supervisor Jobs in Abu Dhabi

front office supervisor

head chef

restaurant server

Eggspectation Restaurant, JBR Dubai

Follow the company policies as outlined in the Employee handbook and Supervisor Training Manual.Maintain positive attendance record by reporting on time on duty.Follow the company&rsquo;s standard operating procedure and all sanitation.Follow the guest standard of service &ndash; Steps of Service.Detailed knowledge on the entire menu item offered in the restaurant. Accurately explain to the guest regarding on the method, ingredients, portion size and the side item accompany with the plate.Observe table numbering and works in assigned area 100% of the time.Approach each table at least once during their meal for a check back about their overall experience with us and share the views with the Manager on duty.A walk through of the Restaurant before starting the shift and record all the areas as per the checklist and procedures.All the checklists are being followed and maintained in an organized manner.All the maintenance is to be recorded and followed up.Schedule and allocate staff according to their shifts and business requirement.Motivate self and others.Respond positively for any guest concern, report, resolve and record.Assist the reception area, food pick-up area, bar area and bussing area.Stock taking, goods ordering, goods receiving inventory and HACCP control.Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>server/ supervisor: 1 year (Preferred)</li></ul>

Restaurant Supervisor

Accor

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
Being a Novotel &amp; Adagio employee means embodying and conveying the brand mindsetthrough the values of commitment, adaptability and creativity.<ul><li>Greet and serve the guest by NOVOTEL standards of food and beverages in terms of quality, presentation, sanitation in a gracious and professional manner. Follow up daily outlet operation task by helping and acting. Display aggressive hospitality through positive personality with both guest and fellow associates. Take pride in all facets of service with a clean professional appearance and keep a sparkling clean dining room at all times.</li><li>Self-motivate by consistently focus on guest satisfaction &amp; deliver service excellence.</li><li>Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.</li></ul>
Assist in restaurant service by bussing and resetting tables in a speedy and organized manner. Stock and replenish silverware and napkins in service stations. Maintain a sparkling clean restaurant with high sanitation standards.<ul><li>Perform efficiently within the designated time frame.</li><li>Adhere to opening and closing procedure</li><li>Share recommendations and guest comments to Restaurant Supervisor and Restaurant Supervisor Management team to reflect current customer profile.</li><li>Punch in and check for work assignment after reporting to work.</li><li>Clean all chinaware, flatware, glassware, outlet furniture and all necessary to keep outlet clean, tidy according Hotel Standards.</li><li>Set up your service station and check, prior to outlet opening hour:</li><li>Cleanliness of tables</li><li>Cleanliness of chairs</li><li>Assure the table ware well setup and nothing is missing.</li><li>Follow all Novotel policies and procedures.</li><li>Report to work on scheduled days at time by following uniform and appearance standards.</li><li>Work as a team within the outlet and entire hotels</li><li>Follow all safety policies to ensure a safe work area.</li><li>Be knowledgeable of menu items, their garnish, contents and preparation methods. Be ready to answer any guest questions about the menu in a positive and concise way.</li></ul> 
Qualifications 
<ul><li>
High School or Vocational Certificate in Hotel Management, Food &amp; Beverage, or related field.</li><li>
1 years related experience or an equivalent combination of education and experience.</li><li>
Must have availability to work AM and PM shifts</li><li>
Must have availability to work weekdays, weekends and holidays</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Food & Beverage Attendant

Capital Motion Restaurants Management LLC

Capital Motion Restaurant Management is a prestigious hospitality development and management company based in Abu Dhabi, established by Mr. Mario Samaha (Founder &amp; CEO) in 2008.Our portfolio comprises 10 exceptional restaurants, including a series of franchises, located in the most desirable areas of Abu Dhabi. Each of our restaurants is renowned for its unique ambiance, culinary excellence, and exceptional service.Our team of over 350 dedicated full-time staff is the backbone of our success, ensuring that our award-winning venues remain the most recommended restaurants in the city, with year-on-year growth and best-in-class processes.As the foremost restaurant management company in Abu Dhabi, we offer comprehensive solutions and proven expertise in restaurant concept development and outlet management.Our experienced professionals and management team have a wealth of knowledge in their respective fields, consistently delivering the highest standards and quality across every aspect of our business, making Capital Motion the go-to destination for upscale dining in Abu Dhabi.Position SummaryThe Events Sales Manager is responsible for driving group dining and event revenue across Capital Motion&rsquo;s restaurant portfolio. This role focuses on acquiring and managing corporate, MICE, and private event bookings, building strong client relationships, and positioning the restaurants as premier venues in the Abu Dhabi market. The ideal candidate is a proactive sales professional with deep market knowledge and a passion for hospitality.Key ResponsibilitiesSales Strategy &amp; Market Development<ul><li>Develop and execute targeted sales strategies to grow event and group dining revenue across all restaurant brands.</li><li>Identify and pursue new business opportunities in the Abu Dhabi market, including corporate clients, embassies, government entities, and event organizers.</li><li>Conduct market research to stay ahead of trends, competitor offerings, and client expectations.</li><li>Analyze sales performance and adjust strategies to meet revenue goals.</li></ul>Client Acquisition &amp; Relationship Management<ul><li>Build and maintain strong relationships with corporate clients, DMCs, travel agencies, and event planners.</li><li>Conduct regular sales calls, client meetings, and presentations to promote restaurant concepts and event capabilities.</li><li>Maintain a healthy pipeline of leads and ensure timely follow-up and conversion.</li><li>Provide personalized service to ensure client satisfaction and repeat business.</li></ul>Event Sales &amp; Coordination<ul><li>Promote restaurants as preferred venues for corporate events, private functions, banquets, and celebrations.</li><li>Develop customized proposals, menus, and packages tailored to client needs and budgets.</li><li>Coordinate with restaurant operations, culinary, and service teams to ensure seamless event execution.</li><li>Attend client briefings, tastings, and walkthroughs to finalize event details.</li></ul>Brand Representation &amp; Networking<ul><li>Represent Capital Motion at trade shows, networking events, and industry functions to build brand visibility.</li><li>Establish partnerships with local businesses, hotels, and tourism boards to drive referrals and cross-promotions.</li><li>Act as a brand ambassador, showcasing the unique value of each restaurant concept.</li></ul>Marketing &amp; Promotions Collaboration<ul><li>Work closely with the marketing team to develop campaigns targeting corporate and event business.</li><li>Contribute to the creation of promotional materials, seasonal offers, and digital content.</li><li>Support social media and PR initiatives that highlight successful events and client testimonials.</li></ul>Reporting &amp; CRM Management<ul><li>Maintain accurate records of sales activities, client interactions, and booking details using CRM tools.</li><li>Prepare weekly and monthly sales reports for management review.</li><li>Track conversion rates, booking trends, and client feedback to refine sales approaches.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business, Hospitality, Marketing, or related field.</li><li>3&ndash;5 years of experience in hospitality or restaurant sales, with a focus on events and group bookings.</li><li>Strong understanding of the Abu Dhabi market and its corporate landscape.</li><li>Proven track record of achieving sales targets and managing client relationships.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Proficiency in CRM systems and Microsoft Office Suite.</li></ul>Key Competencies:<ul><li>Results-driven and proactive</li><li>Strong interpersonal and networking skills</li><li>Strategic thinker with attention to detail</li><li>Ability to manage multiple priorities and deadlines</li><li>Collaborative and team-oriented</li></ul>Job Type: Full-time

Events Sales Manager

Hilton

<div>Assistant Restaurant Manager - All-Day Dining - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)
LXR Hotels &amp; Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests&mdash;and extraordinary opportunities for our team members.
An Assistant Restaurant Manager oversees all Food and Beverage operations for the All Day Dining Restaurant. 
 
What will I be doing?
As an Assistant Restaurant Manager oversees all Food and Beverage operations for the All Day Dining Restaurant to ensure quality and service by performing the following tasks to the highest standards:
<ul><li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li><li>
Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li><li>
Ensure Team Members maximize all sales opportunities</li><li>
Ensure Team Members consistently maintain brand standards and high levels of customer service</li><li>
Handle all customer inquiries in an appropriate and professional manner</li><li>
Accurately manage all transactions during service</li><li>
Manage Team Member schedules, stock, and wastage levels</li></ul>
What are we looking for?
An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in organizing food and beverage service in a range of outlets</li><li>
Experience in supervising a team</li><li>
Ability to demonstrate delegation skills</li><li>
Flexibility to respond quickly and positively to a range of work situations</li><li>
A passion for developing others to be part of a winning team</li></ul> 
 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Restaurant Manager - All-Day Dining - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)

The Lab Holding

We&rsquo;re Hiring: Hostess &ndash; Arabic Speaker | F&amp;B Industry (Abu Dhabi, UAE)Do you have a warm smile, a graceful presence, and a passion for delivering exceptional guest experiences? 3fils Restaurant is looking for an experienced Hostess to join our front-of-house team in one of our upscale restaurant brands in Abu Dhabi.This is a full-time, on-site opportunity for someone who loves hospitality, thrives in fast-paced environments, and knows how to make every guest feel like a VIP.Key Responsibilities:<ul><li>Greet guests with a professional, welcoming attitude and escort them to their tables</li><li>Manage reservations and seating arrangements efficiently</li><li>Answer and direct phone calls with courtesy and professionalism</li><li>Provide accurate information about the restaurant, menu, and events</li><li>Coordinate and assist with private events or special guest arrangements</li><li>Keep the reception and dining area neat, organized, and presentable at all times</li><li>Communicate effectively with service and kitchen teams to ensure smooth operations</li><li>Support the overall guest experience from arrival to departure</li></ul>Requirements:<ul><li>2+ years of experience as a Hostess in a high-end restaurant or hospitality environment</li><li>Strong communication skills, both verbal and written</li><li>Fluent in English &amp; Arabic</li><li>Experience managing reservations and coordinating event logistics</li><li>Warm personality, excellent grooming, and customer service focus</li><li>Ability to multitask and work gracefully under pressure</li><li>Familiarity with reservation systems is a plus</li></ul>Location: Dubai, UAE Job Type: Full-time, PermanentJob Type: Full-time

Hostess (Arabic Speaker)

SEGULA Technologies

<div>Company Description 
Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment. 
Job Description 
Position Summary
We are seeking an experienced and highly motivated GIS Database Administrator to join our dynamic team. The successful candidate will be responsible for the design, implementation, and maintenance of our Enterprise Geo-databases on the Microsoft SQL Server platform. This role is critical to ensure the integrity, performance, and accessibility of our Assets spatial data. The ideal candidate will have a deep understanding of Spatial Databases and ArcGIS SDE platform and its integration with SQL Server, specifically in the context of Infrastructure asset management.
Key Responsibilities<ul><li>
Database Design and Management:<ul><li>
Design, implement, and maintain enterprise geodatabases in a Microsoft SQL Server environment.</li><li>
Develop and enforce database standards, naming conventions, and best practices for spatial data.</li><li>
Manage database security, including user access, roles, and permissions in accordance with company policies.</li><li>
Perform regular database maintenance tasks, including backups, restores, and recovery plans to ensure data integrity and availability.</li><li>
Monitor and optimize database performance and capacity, implementing tuning strategies as needed.</li></ul></li><li>
Data and System Integration:<ul><li>
Administer and manage the ArcGIS Enterprise Geodatabases in co-ordination with IT</li><li>
Manage the integration of GIS data with other business systems, such as asset management and project management (INFOR).</li><li>
Develop and maintain ETL (Extract, Transform, Load) processes for importing and exporting spatial and tabular data from various sources.</li></ul></li><li>
Spatial Data Management:<ul><li>
Administer and manage versioned and non-versioned spatial data for our road network, including linear referencing systems (LRS), Road asset inventories (e.g., signs, signals, bridges, etc) and also Irrigation and Storm water Networks datasets.</li><li>
Ensure the accuracy and currency of our assets datasets.</li><li>
Implement and manage quality control and quality assurance (QA/QC) procedures for all spatial data.</li></ul></li><li>
Technical Support and Collaboration:<ul><li>
Provide expert-level technical support to GIS analysts, engineers, planners, and other stakeholders who utilize spatial data.</li><li>
Troubleshoot and resolve GIS database and service-related issues in a timely manner.</li><li>
Collaborate with the IT infrastructure team to ensure the underlying server and network infrastructure meets the demands of the Infrastructure Assets environment.</li><li>
Develop and maintain comprehensive documentation for database architecture, procedures, and workflows.</li></ul></li></ul> 

Qualifications 
Education:<ul><li><ul><li>
Bachelor's degree in Computer Science / IT / GIS, or a related field. A Master's degree is a plus.</li></ul></li></ul>
Experience:<ul><li><ul><li>
Minimum of 5-7 years of experience as a GIS Database Administrator in an enterprise environment.</li><li>
Proven experience with Microsoft SQL Server administration, including performance tuning, security, and backup/recovery.</li><li>
Extensive hands-on experience with the Esri Enterprise Geodatabase, including Arc GIS Desktop / ArcGIS Pro, ArcGIS Enterprise Server, and ArcGIS Online.</li><li>
Demonstrable experience in managing enterprise geodatabases (ArcSDE).</li><li>
Experience working with Road and Infra Assets related spatial data is highly desirable.</li><li>
Familiarity with road and Asset infrastructure management principles is a significant advantage.</li></ul></li></ul>
Technical Skills<ul><li>
Database Systems: Expert knowledge of Microsoft SQL Server and experience with Oracle is plus.</li><li>
GIS Software: Proficiency with Esri ArcMap, ArcGIS Pro, ArcGIS Enterprise Server and Data Store.</li><li>
Spatial SQL: Strong proficiency in writing and optimizing complex SQL queries with spatial data types.</li><li>
Scripting and Automation: Experience with Python for automating geoprocessing and data management tasks is an advantage.</li><li>
ETL Tools (Optional but preferred): Experience with FME (Safe Software) or similar data integration tools.</li></ul>
Soft Skills<ul><li><ul><li>
Excellent problem-solving and analytical skills.</li><li>
Strong communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical colleagues.</li><li>
Meticulous attention to detail and a commitment to data quality.</li><li>
Ability to work independently and manage multiple priorities in a fast-paced environment.</li><li>
A proactive approach to identifying and resolving potential issues.</li></ul></li></ul> 

Additional Information 
Please note that only shortlisted candidates will be contacted</div>

GIS Database Administrator-Abu Dhabi,UAE

AAR Enterprises

Job Summary: We are looking for an experienced and reliable cashier with a minimum of 2 years of experience in the restaurant industry. The ideal candidate should be customer-service oriented, efficient in handling transactions, and capable of working in a fast-paced environment. Knowledge of Arabic is a plus.Key Responsibilities:<ul><li>Handle all customer transactions, including cash, credit, and debit payments</li><li>Ensure the accuracy of each transaction and maintain detailed records of sales</li><li>Provide excellent customer service by assisting customers with inquiries and resolving any issues</li><li>Maintain a clean and organized cash register area</li><li>Collaborate with the kitchen and serving staff to ensure smooth restaurant operations</li><li>Balance the cash drawer at the beginning and end of each shift</li><li>Manage receipts, refunds, and exchanges accurately</li><li>Assist with any additional tasks as required by management</li></ul>Requirements:<ul><li>Minimum 2 years of experience as a cashier in a restaurant setting</li><li>Strong math skills and attention to detail</li><li>Good communication skills and customer-focused mindset</li><li>Ability to work efficiently in a fast-paced environment</li><li>Knowledge of Arabic is a plus</li><li>Familiarity with POS systems and basic computer skills</li><li>Flexible working hours, including weekends and holidays</li></ul>Job Type: Full-timePay: AED1,800.00 - AED2,200.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Cashier: 2 years (Preferred)</li></ul>

Cashier

Explore 61+ Restaurant server in Abu Dhabi this October. Find roles across top companies and apply now to boost your career.