customer service representative Jobs in Dubai

customer service representative

sales associate

retail merchandiser

assistant store manager

sales assistant

retail associate

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 167380
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Service Associate plays a crucial role in delivering exceptional service to customers. They are responsible for maintaining store standards, managing inventory, and assisting with sales. Their duties include handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register according to company policies. Success in this role is defined by the ability to create a welcoming shopping environment, effectively manage customer relationships, and contribute to sales growth through knowledgeable service and product recommendations.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service &amp; Complaint Handling
 
 
 <ul>
 <li>
 Engage with customers to provide a high level of service and assist with their needs.
 </li>
 <li>
 Address basic customer complaints and escalate issues as needed to the Duty Manager.
 
 
 </li>
 </ul>
 Visual Merchandising &amp; Store Maintenance
 
 
 <ul>
 <li>
 Ensure that the store is well-organized and adheres to company visual merchandising standards.
 </li>
 <li>
 Regularly clean and maintain the sales floor to create an inviting shopping environment.
 
 
 </li>
 </ul>
 Stock Management &amp; Inventory
 
 
 <ul>
 <li>
 Actively participate in receiving new shipments and restocking the store.
 </li>
 <li>
 Help manage inventory and ensure the store is fully stocked.
 
 
 </li>
 </ul>
 Sales Support (Upselling &amp; Cross-selling)
 
 
 <ul>
 <li>
 Recommend products to customers based on their needs, focusing on upselling and cross-selling.
 </li>
 <li>
 Stay updated on product information to make informed recommendations.
 
 
 </li>
 </ul>
 Cash Register Operation
 
 
 <ul>
 <li>
 Operate the cash register, process transactions, and follow company policies for handling payments.
 </li>
 <li>
 Ensure accurate cash handling and maintain a clean and organized checkout area.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Customer Service Experience: Previous experience in customer-facing roles, with a focus on providing excellent service.
 </li>
 <li>
 Communication Skills: Strong verbal and interpersonal skills to effectively engage customers.
 </li>
 <li>
 Attention to Detail: Ability to maintain high store standards in organization and cleanliness.
 </li>
 <li>
 Sales Skills: Competency in recommending products and actively engaging in upselling and cross-selling.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Previous experience in customer-facing roles with a focus on providing excellent service.
 </li>
 <li>
 Strong verbal communication and interpersonal skills to interact with customers effectively.
 </li>
 <li>
 Proficiency in operating cash registers and handling cash transactions.
 </li>
 <li>
 Ability to maintain high store standards, both in product organization and cleanliness.
 </li>
 <li>
 Experience in upselling and cross-selling products.
 </li>
 <li>
 Capability to work well within a team to achieve store goals.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

Emiratization Customer Service Associate | Retail | M&S | Al Ain

<div>
 
 Job Requisition ID:
 
 177411
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Sales Assistant is responsible for generating sales and delivering a positive customer experience. They must ensure the store is kept clean and organized, presenting the brand positively through energetic customer interactions and compliance with company standards. Additionally, they contribute to operational duties such as visual merchandising and housekeeping as directed by the store management team.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 General
 
 
 <ul>
 <li>
 Maintain store standards and cleanliness to create a sparkling clean and organized environment.
 </li>
 <li>
 Create a positive first impression for customers through an energetic attitude and adherence to dress code.
 </li>
 <li>
 Greet customers immediately upon entering the store with a smile and sincere greeting.
 </li>
 <li>
 Provide customers with current relevant information about the product.
 </li>
 <li>
 Deliver quality service in the fitting rooms and follow up with customers in a timely manner.
 </li>
 <li>
 Maintain cash wrap cleanliness and provide efficient service at the cash register, offering gift cards and capturing customer information.
 </li>
 <li>
 Sincerely thank all customers for shopping as they exit the store and invite them back.
 </li>
 <li>
 Assist in visual presentation standards and perform housekeeping duties as assigned.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Excellent customer service skills.
 </li>
 <li>
 Ability to work in a fast-paced environment.
 </li>
 <li>
 Proficiency with computer-aided design programs for visual merchandising.
 </li>
 <li>
 Strong communication and interpersonal skills.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 High School Degree.
 </li>
 <li>
 1-2 years of retail sales experience.
 </li>
 <li>
 Ability to use computer-aided design packages, such as AutoCAD, Sketchup, Illustrator or Photoshop.
 </li>
 <li>
 Good verbal communication skills and ability to perform some heavy lifting.
 </li>
 <li>
 Ability to stand for a minimum of 8 hours.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

UAEN Sales Assistant | Retail | Toys R Us | Mercato Mall

<div>Job Requisition ID: 177172
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
The role of a Sales Assistant in Ace Hardware involves ensuring a high standard of store presentation and customer service is maintained. It aims to provide customers with a complete shopping experience by leveraging product knowledge and selling techniques to meet sales targets. The role is crucial in maintaining a shoppable environment by handling stock responsibilities and maintaining accurate pricing and effective merchandising.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Customer Service</h4> 
<ul><li>
Provide high levels of customer service both internally and externally by being knowledgeable about product categories and assisting customers in a professional manner.</li><li>
Directly interface with customers, either personally or remotely, to enhance their shopping experience and fulfill their needs.</li></ul><h4 class="jobSectionHeader"> 
Point of Sale Operation</h4> 
<ul><li>
Operate the Point of Sale (POS) system as required, maintaining high accuracy in all transactions.</li><li>
Ensure familiarity with cash operation procedures to prevent errors and maintain financial integrity.</li></ul><h4 class="jobSectionHeader"> 
Product Knowledge</h4> 
<ul><li>
Actively learn and communicate the uses and benefits of products to advise customers effectively and encourage add-on sales.</li><li>
Stay informed about product features and details to meet customer needs and drive sales.</li></ul><h4 class="jobSectionHeader"> 
Stock Management</h4> 
<ul><li>
Assist with receiving and displaying goods in line with approved procedures to ensure availability for customer purchase.</li><li>
Participate in stock take, new store openings, and seasonal product launches as needed.</li></ul><h4 class="jobSectionHeader"> 
Pricing and Merchandising</h4> 
<ul><li>
Comply with instore procedures for pricing and ticketing to prevent pricing errors and ensure customers are well informed.</li><li>
Apply Merchandising Principles to maintain a clean and attractive store environment, ensuring a corporate image is achieved.</li></ul><h4 class="jobSectionHeader"> 
General Duties</h4> 
<ul><li>
Support various store events such as stock taking, product launches, and new store openings.</li><li>
Maintain a clean and tidy store by participating in designated cleaning programs for assigned departments.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Strong customer service skills with the ability to understand and meet customer needs.</li><li>
Proficient in using POS systems and capable of maintaining transaction accuracy.</li><li>
Good product knowledge and the ability to communicate product benefits effectively.</li><li>
Effective stock management and merchandising skills to ensure a well-presented store.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Completion of Secondary school education.</li><li>
At least 2 years of experience in a retail environment.</li><li>
Strong knowledge and application of retail processes and procedures.</li><li>
Ability to operate POS systems with accuracy and efficiency.</li></ul> 
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options. 
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;</div>

UAEN Sales Assistant

<div>Job Requisition ID: 177173
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
The Retail Sales Representative is integral in generating sales and ensuring a positive customer experience. The role involves managing a variety of operational duties such as maintaining store standards, assisting Store Management in daily operations, and providing exceptional service. Success in this role is defined by meeting sales goals, delivering high-quality service, and upholding the store's reputation through professional conduct and support in merchandising.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Store Operations</h4> 
<ul><li>
Assist the Store Manager with day-to-day operations including opening, closing, and security aspects.</li><li>
Run the store in the absence of the Store Manager.</li><li>
Train new staff on Point of Sale (POS) operations.</li><li>
Ensure compliance with in-store procedures regarding pricing and ticketing.</li></ul><h4 class="jobSectionHeader"> 
Customer Service</h4> 
<ul><li>
Create a sparkling clean and organized environment by maintaining store standards and cleanliness.</li><li>
Greet customers immediately upon entering the store with a smile and sincere greeting.</li><li>
Provide quality service in fitting rooms and follow up with customers in a timely manner.</li><li>
Provide efficient service at the cash wrap, offering gift cards and capturing customer information.</li><li>
Thank all customers for shopping and invite them back upon exit.</li></ul><h4 class="jobSectionHeader"> 
Sales &amp; Merchandising</h4> 
<ul><li>
Provide customers with current relevant information about the product.</li><li>
Participate in and attend all store meetings and related functions.</li><li>
Represent a positive attitude toward the merchandise, brand, and company.</li><li>
Participate in all inventories and meet or exceed weekly sales goals.</li></ul><h4 class="jobSectionHeader"> 
Miscellaneous Responsibilities</h4> 
<ul><li>
Assume and complete other duties as assigned by store management.</li><li>
Be punctual and adhere to designated work schedule.</li><li>
Perform housekeeping duties as required.</li><li>
Be flexible and work well with peers and management to accomplish duties.</li><li>
Follow company Policies and Procedures 100%.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Strong verbal communication skills.</li><li>
An eye for fashion trends.</li><li>
Friendly demeanor and customer-centered approach.</li><li>
Ability to work flexibly with peers and management.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
High School Degree required.</li><li>
1-2 years of retail sales experience.</li><li>
Proficient in verbal communication.</li><li>
Capability for some heavy lifting and ability to stand for a minimum of 8 hours.</li></ul> 
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options. 
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;</div>

UAEN Sales Representative

Abercrombie & Fitch

<div>Company Description 
Abercrombie &amp; Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. 
 
The company operates a family of brands, including Abercrombie &amp; Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie &amp; Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. 
 
At Abercrombie &amp; Fitch Co., we lead with purpose and always put our people first. We&rsquo;re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. 
Job Description 
The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
What You&rsquo;ll Do<ul><li>
Customer Experience</li><li>
Store Presentation and Sales Floor</li><li>
Communication</li><li>
Asset Protection and Shrink</li><li>
Policies and Procedures</li><li>
Training and Development</li></ul> 

Qualifications 
Requirements<ul><li>
Emirati national</li><li>
Minimum 1 year experience with Customer Service</li><li>
Fluency in English</li></ul>
What it Takes<ul><li>
Adaptability / Flexibility</li><li>
Applied Learning</li><li>
Attention to Detail</li><li>
Multi-Tasking</li><li>
Work Ethic</li></ul> 

Additional Information 
What You&rsquo;ll Get 
 
As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:<ul><li>
Paid Time Off</li><li>
Merchandise Discount</li><li>
Medical, Dental, Health and Life Insurance</li><li>
Paid Parental and Adoption Leave</li><li>
Training and Development</li><li>
Opportunities for Career Advancement, we believe in promoting from within</li><li>
A Global Team of People Who'll Celebrate you for Being YOU 
<ul><li>Some of the above benefits can be availed upon completion of the probationary period</li></ul></li></ul>
SEE WHAT IT&rsquo;S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie &amp; Fitch Co. is an Equal Opportunity/Affirmative Action employer</div>

Abercrombie & Fitch / Hollister - 18 Hours/Week Brand Representative, Dubai (Emirati National)

ELS Interior Decoration

B2B Sales Associate &ndash; Advertising, Brand Activations &amp; ExhibitionsAbout the Company:Al Rawan Advertising is a leading production powerhouse based in Dubai, delivering end-to-end creative brand solutions across large-format digital printing, fabrications, acrylic work, carpentry, events, exhibitions, and retail fit-outs.With a strong track record of supporting luxury fashion, cosmetics, retail, and event clients, the company is known for its commitment to quality, precision, and fast turnaround.Building on its foundation of client-first relationships and flexible pricing, Al Rawan Advertising is evolving into a branding solutions partner for some of the region&rsquo;s most ambitious retail brands.About the Role:An exciting opportunity has arisen for a B2B Sales Associate to join our team in Dubai. This role is integral to driving business growth and building lasting relationships across retail, exhibitions, events, and out-of-home branding sectors. The Sales Associate will be responsible for both business development and account management, working closely with internal teams to deliver seamless client experiences.Key Responsibilities:<ul><li>Develop and execute sales strategies to identify new opportunities and achieve monthly company growth targets.</li><li>Build and maintain strong relationships with clients in target industries including retail, luxury, F&amp;B, exhibitions, and event agencies.</li><li>Manage a portfolio of accounts, ensuring exceptional service, repeat business, and long-term partnerships.</li><li>Prepare and present proposals, quotations, and project solutions tailored to client needs.</li><li>Negotiate contracts and agreements, ensuring commercial viability and client satisfaction.</li><li>Stay up-to-date with industry trends, competitor activities, and new technologies in printing, fabrication, and production sectors.</li><li>Collaborate with internal production, design, and installation teams to ensure projects are delivered to scope, on time, and within budget.</li><li>Maintain records of sales activities, client interactions and provide reports to management, ensuring proactive measures are in place to meet targets.</li></ul>About you: The ideal candidate for this position will have the following experience and qualifications:<ul><li>Minimum of 3 years of proven B2B sales experience within the advertising, printing, exhibitions, and or out-of-home branding industries.</li><li>Established client database supported by strong, long-standing industry relationships.</li><li>Proven track record in meeting or exceeding sales targets.</li><li>Strong familiarity of production processes, materials, and fabrication methods.</li><li>Excellent communication, negotiation, and presentation skills with the ability to influence decision-makers.</li><li>Commercially focused with strong relationship-building and account management skills.</li><li>Highly organized, proactive, and able to manage multiple projects simultaneously.</li><li>Proficiency in MS Office, CRM tools is an added advantage.</li><li>Valid driver&rsquo;s license is an added advantage for outbound client and site visits.</li></ul>Compensation:The successful candidate for this role will be offered a comprehensive package, including:<ul><li>Competitive base salary with potential commission structure</li><li>Travel allowance (where applicable)</li><li>Performance-based incentives and rewards</li></ul>Job Type: Full-timePay: From AED4,000.00 per monthWork Location: In person

B2B Sales Associate – Advertising, Brand Activations & Exhibitions

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. 
 
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. 
 
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.<ul>
<li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
</li><li>Drive client relationships within an omni-channel approach
</li><li>Provide pre-buying feedback on products
</li><li>Drive eNPS through people experience initiatives and culture
</li><li>Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
</li><li>Ensure click and collect are conducted within SLAs (Service-level agreement)
</li><li>Ensure customer data is properly captured in adherence to marketing team requirements
</li><li>Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
</li><li>Support with in-store marketing events and activations
</li><li>Keep abreast of all brand social media activities and campaigns
</li><li>Drive sell-throughs within the store
</li><li>Support in-store CX initiatives
</li><li>Provide input to what&rsquo;s working well/what&rsquo;s not working well within the store
</li></ul>What you'll need to succeed<ul>
<li>Strong English communication skills</li>
<li>This opportunity is for Emiratisation</li>
</ul>For general Fashion Consultant opportunities, please review the careers site for active vacancies
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Fashion Consultant - Berluti, Mall of the Emirates (Emiratisation / Part-Time)

Explore 304+ Retail associate in Dubai this April. Find roles across top companies and apply now to boost your career.