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customer service officer

retail commercial officer

Etihad

<div>
 
 Synopsis
 
 
 
 
 
 At Etihad, we are reimagining how travelers discover, design, and book their perfect getaway. Our Retail Function is driving a new era of travel experiences &mdash; one powered by AI, data, and intelligent technology rather than traditional selling and product design. Here, innovation meets inspiration. You will be part of a team that uses insights, creativity, and smart solutions to craft personalized journeys that connect customers to the world in more meaningful ways. If you are passionate about travel and thrive at the intersection of technology and experience design, join us and help redefine the future of holidays with Etihad.
 
 
 
 
 
 The Retail Commercial Officer maintains and support the commercial operations of Etihad Holidays, assisting in supplier management, contracting administration, and financial reconciliation. The role works closely with the Retail Commercial Manager to coordinate with hotel and activity partners, track performance, manage incentives, and prepare commercial reports and presentations. This position ensures smooth execution of day-to-day commercial activities and supports revenue and margin growth across markets.
 
 
 
 
 
 
 Accountabilities
 
 
 
 
 
 <ul>
 <li>
 Support the Retail Commercial Manager in day-to-day supplier coordination, including rate updates, contract follow-ups, and promotional offers.
 </li>
 <li>
 Assist in monitoring supplier performance, revenue contribution, and incentive utilization.
 </li>
 <li>
 Prepare commercial reports, performance summaries, and PowerPoint presentations for internal reviews and partner meetings.
 </li>
 <li>
 Coordinate with Finance to support invoice reconciliation, payment tracking, and commercial budget reporting.
 </li>
 <li>
 Maintain updated supplier data, contracts, and documentation in accordance with internal policies.
 </li>
 <li>
 Assist in the preparation and tracking of marketing funds and cooperative promotions with partners.
 </li>
 <li>
 Support negotiations and renewal processes by providing background data, reports, and benchmarking insights.
 </li>
 <li>
 Collaborate with cross-functional teams (Product, Marketing, Finance) to ensure smooth commercial operations and partner alignment.
 </li>
 <li>
 Respond to supplier queries and ensure timely issue resolution to maintain positive relationships.
 </li>
 </ul>
 
 
 
 
 
 Education &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 Minimum 4 years of experience in travel, tourism, or hospitality, preferably in commercial support, contracting, or supplier relations.
 </li>
 <li>
 Basic understanding of financial reconciliation, reporting, and supplier agreements.
 </li>
 <li>
 Strong organizational and coordination skills with attention to accuracy and detail.
 </li>
 <li>
 Proficiency in Excel and PowerPoint; Power BI or data visualization tools are a plus.
 </li>
 <li>
 Bachelor&rsquo;s degree in business, Engineering, Economics, or a related field
 </li>
 </ul>
 
 
 
 
 
 About Etihad Airways
 
 
 
 Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world&rsquo;s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad&rsquo;s codeshare partners, Etihad&rsquo;s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad&rsquo;s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
 
 
 To learn more, visit etihad.com
 
 
 
 Recruitment Fraud Alert
 
 
 
 Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.
 
</div>

Retail Commercial Officer

<div>
 
 Synopsis
 
 
 
 
 
 At Etihad, we are reimagining how travelers discover, design, and book their perfect getaway. Our Retail Function is driving a new era of travel experiences &mdash; one powered by AI, data, and intelligent technology rather than traditional selling and product design. Here, innovation meets inspiration. You will be part of a team that uses insights, creativity, and smart solutions to craft personalized journeys that connect customers to the world in more meaningful ways. If you are passionate about travel and thrive at the intersection of technology and experience design, join us and help redefine the future of holidays with Etihad.
 
 
 
 
 
 The Retail Product Officer supports the day-to-day operations of our Retail function, assisting in product, commercial, and financial activities. The role works closely with the Retail Product Manager to ensure smooth coordination with hotel partners, suppliers, and internal stakeholders. This includes managing invoices and reconciliations, supporting financial tracking, preparing presentations and performance reports, and assisting in the execution of marketing and product initiatives.
 
 
 
 
 
 
 Accountabilities
 
 
 
 
 
 <ul>
 <li>
 Support the Retail Product Manager in daily operational and administrative tasks related to the retail business.
 </li>
 <li>
 Coordinate with hotel partners, aggregators, and internal finance teams to manage invoices, payment reconciliations, and supplier queries.
 </li>
 <li>
 Assist in tracking product performance, pricing updates, and commercial offers across markets.
 </li>
 <li>
 Prepare reports, presentations, and dashboards (PowerPoint, Excel, Power BI) for internal meetings and leadership reviews.
 </li>
 <li>
 Maintain and update supplier and product data to ensure accuracy across systems and communication channels.
 </li>
 <li>
 Support the implementation of marketing campaigns and product launches in collaboration with Digital and Marketing teams.
 </li>
 <li>
 Monitor product performance metrics, customer feedback, and operational issues, flagging any risks or anomalies.
 </li>
 <li>
 Assist with contract documentation, rate loading, and administrative follow-up with suppliers.
 </li>
 <li>
 Ensure compliance with Etihad Holidays procedures, procurement policies, and financial controls.
 </li>
 <li>
 Provide general support to the retail team in cross-functional coordination, planning, and day-to-day execution.
 </li>
 </ul>
 
 
 
 
 
 Education &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 Minimum 4 years of experience in travel, tourism, or hospitality, preferably in product, operations, or finance support roles.
 </li>
 <li>
 Good understanding of basic financial processes such as invoicing, reconciliation, and supplier management.
 </li>
 <li>
 Strong organizational and coordination skills, with attention to detail and accuracy.
 </li>
 <li>
 Proficiency in Microsoft Office tools, especially Excel and PowerPoint; experience with Power BI is a plus.
 </li>
 <li>
 Good communication and interpersonal skills to liaise with internal teams and external partners.
 </li>
 <li>
 Ability to multitask and work effectively in a fast-paced, cross-functional environment.
 </li>
 <li>
 Bachelor&rsquo;s degree in business, Engineering, Economics, or a related field
 </li>
 </ul>
 
 
 
 
 
 About Etihad Airways
 
 
 
 Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world&rsquo;s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad&rsquo;s codeshare partners, Etihad&rsquo;s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad&rsquo;s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
 
 
 To learn more, visit etihad.com
 
 
 
 Recruitment Fraud Alert
 
 
 
 Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.
 
</div>

Retail Product Officer

Global Aerospace

Seeking an experienced Ground Safety Officer to help build and manage a strong safety program in Abu Dhabi.Responsibilities:-Develop and enforce ground safety policies, procedures, and systems-Identify hazards and propose mitigation measures-Investigate incidents and recommend corrective actions-Maintain inspection, incident, and safety documentation-Coordinate safety efforts across teams and stakeholders-Lead or support Safety Council meetings and briefings-Drive safety awareness and training across the organization-Support Just Culture principles and continuous improvementRequirements:-Diploma in Aircraft Maintenance or a related field-Recognized aviation safety training (Accident Avoidance, CRM, HAZMAT, etc.)-5+ years as a military aviation Safety Officer or 10+ years in commercial aviation safety rolesJob Types: Full-time, Permanent

Ground Safety Officer

Resource Industries

Job Title: Procurement Officer Location: Abu Dhabi, United Arab Emirates Experience: 3 to 5 Years Job Type: Full-TimeJob SummaryWe are seeking a detail-oriented and experienced Procurement Officer to join our Procurement Department in Abu Dhabi. The ideal candidate will have min 3 years of relevant procurement experience, excellent negotiation skills, and a strong understanding of supply chain and purchasing procedures. You will be responsible for sourcing suppliers, negotiating contracts, ensuring timely delivery of goods, and maintaining accurate procurement records.Key Responsibilities<ul><li>Source and evaluate suppliers based on price, quality, service, and delivery timelines.</li><li>Request and review quotations; analyze pricing and commercial terms.</li><li>Negotiate contracts, terms, and deadlines with vendors and suppliers.</li><li>Process purchase requisitions and convert them into purchase orders.</li><li>Coordinate with internal departments to ensure procurement requirements are met.</li><li>Monitor inventory levels and track orders to ensure timely delivery.</li><li>Maintain updated records of purchased products, delivery information, and invoices.</li><li>Ensure compliance with company procurement policies and procedures.</li><li>Assist in vendor performance evaluation and maintain supplier relationships.</li><li>Prepare procurement reports for management review.</li></ul>Requirements<ul><li>Bachelor's degree in business administration, Supply Chain Management, or a related field.</li><li>3 years of experience in procurement or purchasing, preferably in the UAE.</li><li>Strong knowledge of procurement processes, supply chain principles, and local/international sourcing.</li><li>Proficiency in MS Office and ERP systems.</li><li>Excellent negotiation, communication, and organizational skills.</li><li>Attention to detail and ability to handle multiple tasks under tight deadlines.</li><li>Knowledge of UAE market and import regulations is a plus.</li></ul>Job Type: Full-timePay: Up to AED4,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Procurement: 3 years (Required)</li></ul>

Procurement Officer

Multiply Group

Overview Summary : We are seeking a highly skilled and experienced Commercial Legal Officer to join our legal team. The successful candidate will be responsible for providing tailored legal support across all commercial matters for our subsidiaries. This includes overseeing contract negotiations, managing legal risks, ensuring compliance with relevant laws and regulations, and providing strategic legal advice to the management team. Responsibilities <ul><li>Serve as the go-to legal advisor for subsidiary teams, providing day-to-day legal support and strategic guidance across various business functions</li><li>Draft, review, and negotiate commercial contracts, including technology agreements, media-related agreements, NDAs, supply agreements, service contracts, and licensing agreements. Represent the company in negotiations with external parties and governmental authorities</li><li>Develop and maintain standardised legal templates (e.g., contracts, agreements, policies) to ensure consistency and efficiency across subsidiaries. Update templates to reflect changes in laws, regulations, or company policies</li><li>Provide legal advice and support on employment-related matters, including employee contracts, workplace policies, dispute resolution, terminations, and compliance with labour laws</li><li>Identify legal risks within the subsidiaries' operations and proactively advise on risk mitigation strategies to safeguard the company's interests</li><li>Work closely with various teams across the subsidiaries, building strong working relationships. Provide practical legal advice that supports business objectives while ensuring legal compliance. Collaborate with senior management and business leaders to understand the company's strategic objectives and provide tailored legal solutions</li><li>Provide and / or review legal opinions on a wide range of commercial issues, such as corporate governance, employment matters, intellectual property, and regulatory compliance</li><li>Advise on legal compliance across all areas affecting subsidiaries, ensuring adherence to applicable laws and regulations, including corporate governance and industry-specific regulations</li><li>Manage and resolve legal disputes or potential litigation involving subsidiaries, working closely with external counsel when necessary</li><li>Provide guidance on corporate governance matters, ensuring compliance with corporate policies, shareholder agreements, and board-related matters</li><li>Develop and implement policies and procedures to ensure compliance with local and international laws</li><li>Stay updated on legal developments in commercial law and provide proactive solutions to potential legal challenges</li></ul> Requirements <ul><li>A law degree from an accredited institution</li><li>At least 8 years PQE in commercial law, preferably in-house</li><li>Strong understanding of corporate governance and commercial contracts</li><li>Proven ability to draft and negotiate complex contracts with a commercial mindset</li><li>Strong communication and interpersonal skills, with the ability to interact effectively with senior executives and external stakeholders</li><li>Experience in working in the UAE</li></ul> Senioriy level <ul><li>Mid-Senior level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Legal</li></ul> Industries <ul><li>IT Services and IT Consulting</li></ul>

Legal Officer

Explore 622+ Retail commercial officer in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.

622 retail commercial officer jobs IN Abu Dhabi

Retail Commercial Officer

Retail Commercial Officer

Retail Product Officer

Retail Product Officer

Ground Safety Officer

Procurement Officer

Legal Officer