operations manager

retail sales supervisor Jobs in Kuwait City

retail sales supervisor

assistant restaurant manager Jobs in Kuwait City

assistant restaurant manager

finance manager

marketing manager

retail manager

مجموعة الطاير

<div></div><div>Bloomingdale's - Fashion RTW - Kuwait
About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!
About the Role
Ensure excellent customer service through: effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target
What You&rsquo;ll Be Doing
Functional Roles &amp; Responsibilities<ul><li> Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor</li><li> Analyse sales data to maximize sales on day to day basis</li><li> Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager</li><li> Ensure that the standards of grooming, presentation and professional conduct are set and maintained</li><li> Motivate team members to achieve shared goals and acknowledge team and individual successes</li><li> Ensure all new starters are inducted into the department team</li><li> Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department</li><li> Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action</li><li> Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand</li><li> Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas</li><li> Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc,</li></ul> 
About You
Education/Certification and Continued Education<ul><li> High School qualification</li></ul>
Years of Experience<ul><li> 4 to 5 years retail sales or customer service experience</li></ul></div>

Supervisor

DHL Express

<div>
 
 Come Join The World&rsquo;s Most International Company
 
 
 
 
 DHL Express has anopening for a Retail Supervisor in Kuwait
 
 . In this role, you will contribute to the success of the business by delivering exceptional customer service and ensuring all customer needs are met efficiently and professionally. Join us in our mission to create the best day, every day.
 
 
 As a Retail Supervisor, you will be responsible for overseeing the performance of your team, monitoring daily activities, and maintaining consistently high standards of service and customer experience. You will also be tasked with achieving revenue and shipment targets by coaching your team to effectively promote and sell DHL&rsquo;s products and value-added services.
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Lead and manage the retail team, ensuring consistent delivery of excellent customer service and adherence to company standards.
 </li>
 <li>
 Oversee daily retail operations, including shipment processing, customer inquiries, and sales activities to achieve operational efficiency.
 </li>
 <li>
 Monitor team performance, providing coaching, training, and motivation to meet or exceed revenue and service targets.
 </li>
 <li>
 Ensure compliance with company policies, safety protocols, and operational procedures to maintain a secure and productive work environment.
 </li>
 <li>
 Collaborate with cross-functional teams, including operations, Finance, and marketing, to align retail activities with overall business objectives.
 </li>
 <li>
 Analyze sales and performance data, preparing reports to identify trends and opportunities for improvement.
 </li>
 <li>
 Drive continuous improvement initiatives to optimize customer experience, operational efficiency, and team productivity.
 </li>
 <li>
 Foster and maintain long-term business relationships with existing and new customers, including mall management, to ensure mutual benefits.
 </li>
 <li>
 Cultivating retail partnerships to enhance market presence.
 </li>
 <li>
 Strong understanding of digital partnerships with the capability to identify and leverage new growth opportunities.
 </li>
 <li>
 Promote a proactive work environment that encourages teamwork and optimal performance.
 </li>
 <li>
 Deliver a high level of customer service, recognizing that all walk-in customers require urgent and immediate assistance.
 </li>
 <li>
 Address and resolve customer complaints promptly, implementing corrective actions to prevent recurrence.
 </li>
 <li>
 Adhere to Service Point procedures outlined in the GSOP, ensuring compliance with all operational and safety protocols.
 </li>
 <li>
 Maintain comprehensive knowledge of all DHL departments, network, products, and services to provide your team with accurate information on pricing, transit times, customs processes, security protocols, and sales inquiries.
 </li>
 <li>
 Execute product strategies, review pricing policies, monitor sales and revenue performance, and collaborate with operational staff to resolve customer needs and issues.
 </li>
 <li>
 Ensure Service Points are equipped with the necessary supplies, equipment, and technology, continuously seeking opportunities to enhance the customer experience.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Requirements:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or equivalent experience/qualification.
 </li>
 <li>
 Minimum of 3-4 years of experience in retail sales role.
 </li>
 <li>
 Strong people management and coaching skills.
 </li>
 <li>
 Strong mathematical and analytical skills .
 </li>
 </ul>
</div>

Retail Sales Supervisor

<div>COME JOIN THE WORLD&rsquo;S MOST INTERNATIONAL COMPANY
DHL Express has anopening for a Retail Supervisor in Kuwait. In this role, you will contribute to the success of the business by delivering exceptional customer service and ensuring all customer needs are met efficiently and professionally. Join us in our mission to create the best day, every day.
As a Retail Supervisor, you will be responsible for overseeing the performance of your team, monitoring daily activities, and maintaining consistently high standards of service and customer experience. You will also be tasked with achieving revenue and shipment targets by coaching your team to effectively promote and sell DHL&rsquo;s products and value-added services.
Key Responsibilities:<ul><li>
Lead and manage the retail team, ensuring consistent delivery of excellent customer service and adherence to company standards.</li><li>
Oversee daily retail operations, including shipment processing, customer inquiries, and sales activities to achieve operational efficiency.</li><li>
Monitor team performance, providing coaching, training, and motivation to meet or exceed revenue and service targets.</li><li>
Ensure compliance with company policies, safety protocols, and operational procedures to maintain a secure and productive work environment.</li><li>
Collaborate with cross-functional teams, including operations, Finance, and marketing, to align retail activities with overall business objectives.</li><li>
Analyze sales and performance data, preparing reports to identify trends and opportunities for improvement.</li><li>
Drive continuous improvement initiatives to optimize customer experience, operational efficiency, and team productivity.</li><li>
Foster and maintain long-term business relationships with existing and new customers, including mall management, to ensure mutual benefits.</li><li>
Cultivating retail partnerships to enhance market presence.</li><li>
Strong understanding of digital partnerships with the capability to identify and leverage new growth opportunities.</li><li>
Promote a proactive work environment that encourages teamwork and optimal performance.</li><li>
Deliver a high level of customer service, recognizing that all walk-in customers require urgent and immediate assistance.</li><li>
Address and resolve customer complaints promptly, implementing corrective actions to prevent recurrence.</li><li>
Adhere to Service Point procedures outlined in the GSOP, ensuring compliance with all operational and safety protocols.</li><li>
Maintain comprehensive knowledge of all DHL departments, network, products, and services to provide your team with accurate information on pricing, transit times, customs processes, security protocols, and sales inquiries.</li><li>
Execute product strategies, review pricing policies, monitor sales and revenue performance, and collaborate with operational staff to resolve customer needs and issues.</li><li>
Ensure Service Points are equipped with the necessary supplies, equipment, and technology, continuously seeking opportunities to enhance the customer experience.</li></ul>
Qualifications &amp; Requirements:<ul><li>
Bachelor&rsquo;s Degree or equivalent experience/qualification.</li><li>
Minimum of 3-4 years of experience in retail sales role.</li><li>
Strong people management and coaching skills.</li><li>
Strong mathematical and analytical skills .</li></ul></div>

International Group of Aamina

A kitchen cabinet showroom manager oversees the daily operations of a kitchen cabinet showroom, ensuring a positive customer experience and driving sales. This role involves managing staff, maintaining the showroom's appearance, and providing expert advice on kitchen renovations. They also develop and implement sales strategies, manage inventory, and collaborate with other teams like design and installation. Key Responsibilities:<ul><li>Customer Experience:Creating a welcoming and organized environment, assisting customers with product selection, and ensuring high-quality service throughout the sales process.</li><li>Sales Management:Developing and implementing sales strategies, managing the sales pipeline from initial consultation to installation, and achieving sales targets.</li><li>Staff Management:Recruiting, training, and motivating showroom staff, conducting regular sales meetings, and ensuring staff provide excellent customer service.</li><li>Showroom Operations:Maintaining the showroom's appearance, ensuring product displays are up-to-date and visually appealing, and overseeing inventory control.</li><li>Collaboration:Working with other departments like design and installation to ensure a smooth and efficient customer experience.</li><li>Product Knowledge:Staying up-to-date on the latest kitchen trends, product knowledge, and renovation techniques to provide expert advice to customers, according to some job descriptions.</li><li>Reporting:Preparing and analyzing sales reports, identifying areas for improvement, and contributing to overall showroom performance.</li></ul>Skills and Qualifications:<ul><li>Proven experience in retail or showroom management, preferably in kitchen or home improvement.</li><li>Strong interpersonal and communication skills.</li><li>Excellent customer service and sales skills.</li><li>Ability to lead, motivate, and develop a team.</li><li>Strong organizational and problem-solving skills.</li><li>Knowledge of kitchen design and renovation trends.</li><li>Ability to manage inventory and maintain a visually appealing showroom.</li></ul>Job Type: Full-timePay: From KD800.000 per monthExperience:<ul><li>Kitchen Cabinet Showroom: 4 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Preferred)</li></ul>

Kitchen Cabinet Shoroom Manager

Christian Dior

<div><div><div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>At Dior , our clients are at the heart of everything we do. We are looking for a Client Development Manager to lead clienteling excellence in our boutiques and elevate the Dior client journey to the next level.
In this role, you will:
<ul><li>Drive client recruitment, retention, and engagement through innovative clienteling strategies
</li><li>Train and coach boutique teams on CRM tools, outreach, and delivering &ldquo;extra-mile&rdquo; service
</li><li>Build authentic, lasting relationships with top clients while supporting the team on the shop floor
</li><li>Manage client activation campaigns, boutique events, and gifting strategies
</li><li>Track and analyse key KPIs to continuously improve clienteling performance
</li></ul>What we are looking for: 
 
&#10004; Proven experience in luxury retail, client development, or CRM management
 
&#10004; Strong coaching and training skills to inspire boutique teams
 
&#10004; A client-first mindset with a passion for creating memorable experiences
 
&#10004; Analytical ability to manage data, reports, and KPIs with precision
 
&#10004; Professional presence as a true Dior Ambassador
This is a unique opportunity to join one of the world&rsquo;s most prestigious luxury brands and shape the future of client engagement in our boutiques.
Apply now and bring your expertise to Dior.
</div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">CHRISTIAN DIOR
 
MAISON
 
</h2><div>&ldquo;Whatever you do &ndash; whether for work or pleasure &ndash; do it with passion! Live with passion,&rdquo; wrote Christian Dior.
 
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the m&eacute;tier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.</div></div></div></div></div></div></div>

Country Client Development Manager | Kuwait

<div>Armani Fashion, The Avenues Mall 
 About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few! 
About the Role 
Deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty. 
What You&rsquo;ll Be Doing 
Functional Roles &amp; Responsibilities<ul><li>
Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.</li><li>
Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale</li><li>
Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.</li><li>
Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.</li><li>
Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.</li><li>
Maintain personal grooming standards as advised by the Store Manager.</li><li>
Maintain clean and organized display, fitting rooms and stock areas.</li><li>
Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.</li><li>
Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.</li><li>
Recruit customers for the database, accurately entering their details on the POS system.</li><li>
Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.</li></ul>
About You 
Education/Certification and Continued Education<ul><li>
High School qualification</li></ul>
Years of Experience<ul><li>
3 to 4 years retail sales or customer service experience</li></ul></div>

Sales Consultant

<div>
 
 The International University of Science &amp; Technology in Kuwait (IUK) is a newly established private university in Kuwait, with a new Campus located in the heart of Kuwait near the Avenues Mall. Fully accredited by the Private Universities Council (PUC), the University offers a wide range of academic programs in Engineering, Business, and Arts and Social Sciences. In addition to the academic programs, the IUK has established the University Foundation Program (UFP) that offers English and Math foundation programs. IUK is looking for dynamic full-time admin employees who are passionate about contributing to developing a vibrant and successful higher education environment.
 
 
 
 
 
 
 Position Summary:
 
 
 
 
 
 
 The Senior Operations Specialist supports the Operations Manager in achieving efficiency and excellence in operations. This role involves ensuring processes and procedures are followed, analyzing performance, and identifying areas for improvement. You will be responsible for key areas of operations involving Health, Safety, &amp; Security, as well as management of Inventory, Retail Vendors, Campus Store, Campus Clinic, Event Management, and other areas as required.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Act as liaison - under the direction of the Operations manager - with various departments to ensure operational efficiency and to oversee the smooth running of day-to day campus operations.
 </li>
 <li>
 Ensure the implementation and monitoring of policies, procedures and protocols for the Operations Department.
 </li>
 <li>
 Support in developing the operations protocols, procedures, service standards and risk assessments.
 </li>
 <li>
 Provide oversight in the management of Operations functionalities related to: Health, Safety and Security Standards, Campus clinic, Campus store, Procurement &amp; Purchase, Inventory, Hospitality/ Event Management, Retail/ Leasing.
 </li>
 <li>
 Receive and compile reports from the various functions for the operations manager to proactively avoid issues and efficiently manage risks.
 </li>
 <li>
 Monitor the execution and maintenance of third party contracts including retail and Food &amp; Beverages vendors.
 </li>
 <li>
 Assist with organizing campus events. Manage all hospitality tasks including those for overseas visitors/consultants.
 </li>
 <li>
 Prepare and provide different periodical reports (weekly, and monthly) or as required by management.
 </li>
 <li>
 Working with various departments to align operational goals and ensure smooth workflows.
 </li>
 <li>
 Conduct audits on various departments, ensuring the tasks/projects are completed correctly and within the timeline. Submit reports for areas of improvement.
 </li>
 <li>
 Maintain all records accurately on the Shared Drive. Ensure various departments are consistently maintaining the Drives, as needed.
 </li>
 <li>
 Other duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 Availability &amp; Nature of Work
 
 
 
 
 
 <ul>
 <li>
 Available to work before or after the official University hours to follow-up certain tasks.
 </li>
 <li>
 Available to work on weekends, as and when need arises.
 </li>
 </ul>
 
 
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Minimum of bachelor&rsquo;s degree in business administration or related field.
 </li>
 <li>
 Professional Certificates are an added value.
 </li>
 </ul>
 
 
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 10 years of experience, out of which 5 years working in Higher Education in positions such as operations or process development and similar areas with a heavy reliance on documentation, workflow, and reporting.
 </li>
 </ul>
 
 
 
 
 
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Operations Management
 </li>
 <li>
 ERP Systems
 </li>
 <li>
 Proficiency in One Drive, Microsoft Office and data management software
 </li>
 </ul>
 
 
 
 
 
 
 Behavioral Skills
 
 
 
 <ul>
 <li>
 Strong Interpersonal Skills
 </li>
 <li>
 Strong Oral &amp; Written Communication Skills
 </li>
 <li>
 People management skills
 </li>
 <li>
 Ability to manage multiple tasks, prioritize effectively, and meet deadlines
 </li>
 <li>
 Ability to adapt to changing priorities and work effectively under pressure
 </li>
 <li>
 Problem-solving skills
 </li>
 </ul>
 
 
</div>

Senior Operations Specialist

Explore 164+ Retail manager in Kuwait City this September. Find roles across top companies and apply now to boost your career.

164 retail manager jobs IN Kuwait City

Supervisor

Retail Sales Supervisor

Retail Sales Supervisor

Kitchen Cabinet Shoroom Manager

Country Client Development Manager | Kuwait

Sales Consultant

Senior Operations Specialist