commercial manager

retail manager

Miraval Resorts & Spas

<div>
 
 
 Be Part of Something Transformational
 
 
 
 
 
 
 
 Red Sea Global
 
 is honored to partner with
 
 Miraval The Red Sea
 
 who marks the pioneering expansion for
 
 Miraval Resorts &amp; Spas
 
 into the Kingdom of Saudi Arabia, bringing three decades of wellness expertise to one of the world's most pristine marine environments.
 
 
 
 
 
 As part of the Hyatt portfolio and The Red Sea Project, this transformative destination continues
 
 Miraval Resorts and Spas
 
 , legacy as a global leader in luxury wellness, offering transformational and immersive experiences that nurture physical and emotional wellbeing. The adults only, all inclusive, digital detox sanctuary welcomes all to discover "A Life In Balance" through mindful connection with nature's extraordinary beauty along Saudi Arabia's Red Sea coast
 
 
 We are now inviting passionate, grounded, and growth-minded individuals to join us in shaping this extraordinary journey. Want to be part of a visionary brand shaping the future of wellness? this is your opportunity.
 
 
 
 
 
 Welcome to
 
 Miraval The Red Sea
 
 :
 
 Where Wellness is a Way of Life.
 
 
 
 
 
 
 
 
 GENERAL ROLE
 
 :
 
 
 <ul>
 <li>
 The Retail Manager at Miraval The Red Sea is responsible for the overall operation, merchandising, financial performance, and guest experience in both the Lobby Boutique and Spa Boutique.
 </li>
 <li>
 This role oversees daily retail activities, inventory control, visual merchandising, staff training, and the development of retail strategies aligned with Miraval&rsquo;s brand ethos and luxury positioning.
 </li>
 <li>
 The Retail Manager plays a key role in maximizing revenue opportunities, ensuring seamless integration of retail into the broader wellness journey, and creating meaningful connections with guests through curated retail experiences.
 </li>
 </ul>
 
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Retail Manager you will need to:
 
 
 
 
 
 
 1. Retail Operations Leadership
 
 
 <ul>
 <li>
 Oversee daily operations of the Lobby Boutique and Spa Boutique, ensuring exceptional guest service and smooth workflow.
 </li>
 <li>
 Lead and supervise the retail team, including Retail Supervisors and Retail Associates.
 </li>
 <li>
 Maintain cleanliness, organization, and luxury presentation standards in both retail spaces.
 </li>
 <li>
 Implement operational procedures and standards to ensure efficiency and compliance.
 </li>
 </ul>
 
 
 
 
 
 2. Financial Management &amp; Sales Strategy
 
 
 <ul>
 <li>
 Develop and manage retail budgets, monitor costs, and drive profitability.
 </li>
 <li>
 Analyze sales data, monitor KPIs, and adjust strategies to meet financial targets.
 </li>
 <li>
 Develop pricing strategies, promotions, and incentive programs to drive sales.
 </li>
 <li>
 Ensure accurate cash handling, POS transactions, and reporting.
 </li>
 </ul>
 
 
 
 
 
 3. Guest Experience &amp; Engagement
 
 
 <ul>
 <li>
 Deliver personalized retail experiences that reflect Miraval&rsquo;s philosophy of mindfulness and luxury.
 </li>
 <li>
 Train team members on product knowledge, storytelling, and upselling techniques to enhance guest engagement.
 </li>
 <li>
 Proactively engage with guests to understand preferences and provide tailored recommendations.
 </li>
 <li>
 Manage guest feedback and implement service recovery when necessary.
 </li>
 </ul>
 
 
 
 
 
 4. Merchandising &amp; Product Management
 
 
 <ul>
 <li>
 Curate a selection of products aligned with Miraval&rsquo;s brand values and guest preferences.
 </li>
 <li>
 Plan and execute visual merchandising strategies that elevate the retail environment.
 </li>
 <li>
 Collaborate with suppliers and the Procurement team to source unique, high-quality products.
 </li>
 <li>
 Oversee inventory management, stock levels, and timely reordering to avoid stockouts or overstocking.
 </li>
 </ul>
 
 
 
 
 
 5. Team Development &amp; Performance
 
 
 <ul>
 <li>
 Recruit, onboard, and train retail team members.
 </li>
 <li>
 Conduct regular coaching sessions, performance evaluations, and succession planning.
 </li>
 <li>
 Foster a positive and collaborative team culture grounded in Miraval&rsquo;s values.
 </li>
 <li>
 Promote professional development and continuous learning within the retail team.
 </li>
 </ul>
 
 
 
 
 
 6. Collaboration &amp; Cross-Department Integration
 
 
 <ul>
 <li>
 Work closely with Spa &amp; Wellness Operations, Spa Manager, and Front Office to integrate retail into the guest journey.
 </li>
 <li>
 Collaborate with Marketing to create promotional campaigns, social media content, and in-store events.
 </li>
 <li>
 Partner with Finance and Procurement teams for financial reporting, inventory management, and compliance.
 </li>
 </ul>
 
 
 
 
 
 7. Compliance &amp; Safety
 
 
 <ul>
 <li>
 Ensure all retail operations comply with health, safety, and local regulations.
 </li>
 <li>
 Conduct regular audits and inspections to uphold standards.
 </li>
 <li>
 Train staff on safety procedures, loss prevention, and emergency protocols.
 </li>
 </ul>
 
 
 
 
 
 8. Administrative &amp; System Management
 
 
 <ul>
 <li>
 Maintain accurate records of inventory, sales, and operational reports.
 </li>
 <li>
 Utilize POS and inventory management systems to track performance and streamline operations.
 </li>
 <li>
 Prepare reports for senior leadership on financial results, guest trends, and operational insights.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Retail Management, Hospitality, or related field.
 </li>
 <li>
 Minimum 3-5 years of experience in luxury retail management, preferably within hospitality or spa environments.
 </li>
 <li>
 Proven track record in sales performance, team leadership, and financial management.
 </li>
 <li>
 Strong knowledge of luxury retail trends, merchandising, and guest service excellence.
 </li>
 <li>
 Familiarity with retail POS systems, inventory management software, and Microsoft Office Suite.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Fluent in English; Arabic language skills are advantageous.
 </li>
 </ul>
 
 
 
 
 
 WORK ENVIRONMENT
 
 
 <ul>
 <li>
 Flexible availability, including weekends, holidays, and evenings based on business needs.
 </li>
 <li>
 Work schedule determined by resort occupancy and operational demands.
 </li>
 <li>
 Mindful, guest-centric, and collaborative environment.
 </li>
 </ul>
 
 
</div>

Retail Manager

Red Sea Global

<div>
 
 
 Job Information
 
 
 
 
 Job Title:
 
 Dive Center Divemaster
 
 
 
 Reports to:
 
 Dive Center Manager
 
 
 
 Division:
 
 Red Sea Sport Entertainment (RSSE)
 
 
 
 Department:
 
 Galaxea
 
 
 
 Job Grade:
 
 SP4
 
 
 
 
 
 Job Purpose
 
 
 The
 
 Dive Center Divemaster
 
 is a site-based operational role responsible for leading dive excursions, assisting with dive training programs, and supporting the efficient day-to-day operation of the dive center at the assigned asset. The role plays a key part in delivering safe, professional, and memorable underwater tourism experiences aligned with Galaxea, RSSE, and Red Sea Global standards.
 
 
 
 
 
 The Divemaster supports the Dive Center Manager in ensuring operational readiness, guest satisfaction, safety compliance, and commercial performance. This includes leading certified divers, assisting instructors during courses, maintaining the appearance and functionality of the dive center, and contributing to retail and sales activities. The position acts as a role model for safety, service excellence, and environmental responsibility.
 
 
 
 
 
 
 Job Responsibilities
 
 
 
 General Operations
 
 <ul>
 <li>
 Report directly to the Dive Center Manager and support the smooth and efficient operation of the dive center.
 </li>
 <li>
 Lead certified divers on guided dives from the asset, ensuring safety, professionalism, and high-quality guest engagement.
 </li>
 <li>
 Assist instructors with the delivery of dive courses in accordance with PADI standards and procedures.
 </li>
 <li>
 Support the Senior Manager in the development and operational readiness of dive centers across other assets, when required.
 </li>
 <li>
 Prepare dive boats and teaching environments daily to ensure operational readiness.
 </li>
 <li>
 Assist with daily cylinder filling, equipment handling, and maintaining a clean, professional dive center appearance.
 </li>
 <li>
 Support retail and dive-related sales activities, acting as a brand ambassador for Galaxea experiences.
 </li>
 <li>
 Collaborate with Sustainability and SEZ teams to ensure alignment with environmental and marine protection requirements.
 </li>
 <li>
 Work remotely and attend office locations as operational needs require.
 </li>
 </ul>
 
 Establishment of Dive Center &ndash; Pre-Opening
 
 <ul>
 <li>
 Work alongside the Senior Manager to support the development, setup, and commissioning of the dive center and its operational components.
 </li>
 <li>
 Coordinate with RSG departments during the delivery phase to support operational phasing and readiness targets.
 </li>
 <li>
 Develop familiarity with dive sites accessible from the asset, including conditions, entry/exit procedures, and environmental sensitivities.
 </li>
 </ul>
 
 Establishment of Dive Center &ndash; Post-Opening
 
 <ul>
 <li>
 Maintain the highest safety standards when leading dives; safety is always the top priority.
 </li>
 <li>
 Ensure all diving and underwater tourism activities are conducted in a professional and compliant manner.
 </li>
 <li>
 Maintain thorough knowledge of PADI products and courses offered, including prerequisites, materials, standards, and documentation.
 </li>
 <li>
 Ensure accurate and up-to-date records are maintained for dive activities, training, and certifications.
 </li>
 <li>
 Build and maintain positive working relationships with colleagues, management, guests, and external stakeholders.
 </li>
 </ul>
 
 Policies, Systems &amp; Procedures
 
 <ul>
 <li>
 Adhere to all RSSE, Galaxea, and functional policies, SOPs, processes, and instructions to ensure consistent and controlled operations.
 </li>
 </ul>
 
 Safety, Quality &amp; Environment
 
 <ul>
 <li>
 Apply safety, quality, and environmental management policies to ensure guest and employee safety, regulatory compliance, and responsible marine practices.
 </li>
 </ul>
 
 Continuous Improvement
 
 <ul>
 <li>
 Contribute to identifying opportunities for continuous improvement across dive center operations, systems, and practices in line with international best practices.
 </li>
 </ul>
 
 
 
 
 
 Job Stakeholders
 
 
 
 
 Internal:
 
 
 <ul>
 <li>
 Dive Center Manager
 </li>
 <li>
 Senior Dive Operations Management
 </li>
 <li>
 Galaxea Operations Teams
 </li>
 <li>
 Sustainability &amp; SEZ Departments
 </li>
 </ul>
 
 
 External:
 
 
 <ul>
 <li>
 Guests and divers
 </li>
 <li>
 Certification bodies (PADI)
 </li>
 <li>
 Regulatory and environmental authorities
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 Qualifications &amp; Experience
 
 <ul>
 <li>
 Active and renewed
 
 PADI Divemaster
 
 certification.
 </li>
 <li>
 Minimum
 
 250 logged dives
 
 across various geographic locations.
 </li>
 <li>
 Strong knowledge of PADI courses and standards.
 </li>
 <li>
 Proven background in dive center operations and dive retail.
 </li>
 <li>
 Hospitality and guest service experience.
 </li>
 <li>
 Diving health and safety experience.
 </li>
 <li>
 Equipment handling and basic maintenance knowledge.
 </li>
 <li>
 Marine conservation awareness.
 </li>
 <li>
 Valid Fit-to-Dive medical.
 </li>
 </ul>
 
 Essential Skills
 
 <ul>
 <li>
 Excellent written and spoken English.
 </li>
 <li>
 Strong communication and public-speaking skills.
 </li>
 <li>
 Guest-focused mindset with a proactive, can-do attitude.
 </li>
 <li>
 Ability to deliver engaging and safe guided dive experiences.
 </li>
 <li>
 Strong attention to detail and time management.
 </li>
 <li>
 Ability to manage guest requests and complaints professionally.
 </li>
 <li>
 Comfortable working with high-end clientele and multicultural teams.
 </li>
 <li>
 Strong safety awareness and role-model behavior.
 </li>
 <li>
 Ability to work independently and as part of a team with sound judgment.
 </li>
 <li>
 High standards of confidentiality and professionalism.
 </li>
 <li>
 Proficient in Microsoft Office.
 </li>
 <li>
 Interest in marine science, conservation, and education.
 </li>
 <li>
 Ability to deliver high-quality briefings and debriefings.
 </li>
 <li>
 Ability to support dive center administration and planning.
 </li>
 </ul>
 
 Desirable Skills
 
 <ul>
 <li>
 Additional languages (Arabic preferred).
 </li>
 <li>
 PADI DSD Leader rating.
 </li>
 <li>
 Renewed EFR Instructor certification.
 </li>
 <li>
 Social media and content creation skills.
 </li>
 <li>
 Underwater photography and videography.
 </li>
 <li>
 Marine life identification skills.
 </li>
 <li>
 Workshop technician experience across equipment brands.
 </li>
 <li>
 Valid powerboat license.
 </li>
 </ul>
 
 
</div>

Dive Center Divemaster

<div>
 
 
 Job Information
 
 
 
 
 Job Title:
 
 Resident Marine Biologist &amp; Dive Instructor (RMBDI)
 
 
 
 Reports to:
 
 Dive Center Manager
 
 
 
 Division:
 
 Red Sea Sport &amp; Entertainment (RSSE)
 
 
 
 Department:
 
 Galaxea
 
 
 
 Job Code:
 
 SP6
 
 
 
 
 
 
 About Red Sea Sport &amp; Entertainment
 
 
 
 
 Red Sea Sports &amp; Entertainment (RSSE)
 
 is a dedicated subsidiary of
 
 Red Sea Global (RSG)
 
 , responsible for designing and delivering outstanding land and marine experiences at
 
 The Red Sea destination
 
 . RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through
 
 Galaxea
 
 , adventure activities via
 
 Akun
 
 , and leisure experiences delivered by
 
 WAMA
 
 .
 
 
 
 
 
 RSSE plays a key strategic role in the partnership between
 
 Red Sea Global
 
 and the
 
 Saudi Olympic &amp; Paralympic Committee
 
 , united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.
 
 
 
 
 
 
 Job Purpose
 
 
 
 The
 
 Resident Marine Biologist &amp; Dive Instructor (RMBDI)
 
 is a site-based role combining marine science expertise with professional dive instruction and guest engagement. The position has four primary objectives:
 
 <ol>
 <li>
 Engage and educate guests on marine life and conservation,
 </li>
 <li>
 Lead exclusive marine biology&ndash;focused dive experiences,
 </li>
 <li>
 Lead recreational (non-marine biology) dives, and
 </li>
 <li>
 Deliver dive training courses to international certification standards.
 </li>
 </ol>
 
 In addition, the RMBDI is responsible for coordinating and implementing
 
 Galaxea&rsquo;s Conservation Diving Program
 
 , embedding marine conservation principles into daily dive operations and guest experiences. The role supports the Dive Center Manager in ensuring the smooth, safe, and efficient operation of all dive activities within the asset.
 
 
 
 
 
 The RMBDI oversees the delivery of day-to-day dive and underwater tourism activities, ensuring the highest standards of safety, professionalism, guest experience, environmental responsibility, and commercial performance. This includes dive center presentation, guiding and instruction, marine interpretation, and supporting dive retail and sales operations.
 
 
 
 
 
 
 Job Responsibilities
 
 
 
 General Operations &amp; Guest Experience
 
 <ul>
 <li>
 Report directly to the Dive Center Manager and support the day-to-day operations of the dive center.
 </li>
 <li>
 Deliver exceptional guest experiences through professional dive guiding, instruction, and marine interpretation.
 </li>
 <li>
 Educate guests and visiting divers on local marine ecosystems, biodiversity, and conservation initiatives.
 </li>
 <li>
 Lead private and bespoke marine biology dive experiences for high-end clientele.
 </li>
 <li>
 Lead recreational dives in accordance with operational procedures and safety standards.
 </li>
 <li>
 Teach dive courses to and above PADI standards, ensuring quality, safety, and consistency.
 </li>
 <li>
 Actively support dive retail and sales activities, promoting courses, experiences, and equipment.
 </li>
 </ul>
 
 Conservation &amp; Sustainability
 
 <ul>
 <li>
 Coordinate and implement Galaxea&rsquo;s Conservation Diving Program across the designated asset.
 </li>
 <li>
 Integrate marine conservation messaging into dive briefings, debriefings, and guest interactions.
 </li>
 <li>
 Work closely with Sustainability and RSZA teams to ensure alignment with sensitive and high-profile environmental considerations.
 </li>
 <li>
 Support marine conservation initiatives, citizen science activities, and environmental awareness programs.
 </li>
 </ul>
 
 Dive Center Establishment &ndash; Pre-Opening
 
 <ul>
 <li>
 Work alongside the Dive Center Manager during pre-opening to support the development and launch of the dive center.
 </li>
 <li>
 Collaborate with RSG departments during the delivery phase to ensure operational readiness and successful handover.
 </li>
 <li>
 Become fully familiar with local dive sites, marine habitats, and species within the operating area.
 </li>
 </ul>
 
 Dive Center Operations &ndash; Post-Opening
 
 <ul>
 <li>
 Uphold and manage the highest standards of dive guiding and instruction, with safety as the top priority.
 </li>
 <li>
 Ensure all dive activities and courses are conducted safely, professionally, and in full compliance with training agency standards.
 </li>
 <li>
 Maintain accurate and up-to-date records for courses, certifications, and dive activities.
 </li>
 <li>
 Deliver engaging marine life presentations and educational talks for guests and colleagues.
 </li>
 <li>
 Build and maintain positive working relationships with team members, management, and guests.
 </li>
 </ul>
 
 Policies, Procedures &amp; Compliance
 
 <ul>
 <li>
 Adhere to all RSSE, Galaxea, and Red Sea Global policies, procedures, and standard operating guidelines.
 </li>
 <li>
 Ensure dive center operations remain controlled, compliant, and consistent.
 </li>
 </ul>
 
 Safety, Quality &amp; Environment
 
 <ul>
 <li>
 Apply safety, quality, and environmental management systems to ensure guest and employee safety.
 </li>
 <li>
 Promote a responsible and environmentally conscious approach to all marine and diving activities.
 </li>
 </ul>
 
 Continuous Improvement
 
 <ul>
 <li>
 Identify opportunities to enhance dive operations, conservation programs, guest satisfaction, and operational efficiency.
 </li>
 <li>
 Contribute to continuous improvement initiatives aligned with international best practices.
 </li>
 </ul>
 
 
 
 
 
 Job Stakeholders
 
 
 
 
 Internal:
 
 
 <ul>
 <li>
 Dive Operations
 </li>
 <li>
 Sustainability &amp; Environment
 </li>
 <li>
 Community Involvement
 </li>
 </ul>
 
 
 External:
 
 
 <ul>
 <li>
 Guests and dive clients
 </li>
 <li>
 Regulatory and environmental authorities
 </li>
 <li>
 Training agencies and conservation partners
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 Qualifications &amp; Experience
 
 <ul>
 <li>
 Degree or diploma in Marine Biology, Marine Conservation, or a related field.
 </li>
 <li>
 Active and renewed PADI Instructor certification with a proven international track record.
 </li>
 <li>
 Instructor rating in a minimum of five PADI specialties.
 </li>
 <li>
 Minimum of 500 logged dives across various geographic locations.
 </li>
 <li>
 Certification of at least 50 students across core PADI courses.
 </li>
 <li>
 Strong background in dive center operations and commercial dive business.
 </li>
 <li>
 Demonstrated experience in marine conservation and diving health &amp; safety.
 </li>
 <li>
 Equipment management and dive retail experience.
 </li>
 <li>
 Valid Fit-to-Dive medical certification.
 </li>
 </ul>
 
 Essential Skills &amp; Competencies
 
 <ul>
 <li>
 Excellent written and spoken English; confident public speaker.
 </li>
 <li>
 Strong customer service mindset with a proactive, &ldquo;can-do&rdquo; attitude.
 </li>
 <li>
 Ability to deliver engaging, informative, and memorable dive experiences.
 </li>
 <li>
 High attention to detail and strong organizational skills.
 </li>
 <li>
 Proven ability to work with diverse cultures and high-end clientele.
 </li>
 <li>
 Exceptional safety awareness and leadership by example.
 </li>
 <li>
 Ability to work independently and collaboratively in a remote dive resort environment.
 </li>
 <li>
 Proficiency in Microsoft Office and basic administrative tasks.
 </li>
 <li>
 Strong interest in marine science, education, and conservation.
 </li>
 </ul>
 
 Desirable Skills
 
 <ul>
 <li>
 Full-face mask diving experience.
 </li>
 <li>
 Additional language skills (Arabic preferred).
 </li>
 <li>
 Social media and content creation skills.
 </li>
 <li>
 Underwater photography and videography.
 </li>
 <li>
 Advanced marine species identification skills.
 </li>
 <li>
 Equipment workshop technician experience across multiple brands.
 </li>
 </ul>
 
 
</div>

Resident Marine Biologist & Dive Instructor

<div>
 
 
 Be Part of Something Transformational
 
 
 
 
 
 
 
 Red Sea Global
 
 is honored to partner with
 
 Miraval The Red Sea
 
 who marks the pioneering expansion for
 
 Miraval Resorts &amp; Spas
 
 into the Kingdom of Saudi Arabia, bringing three decades of wellness expertise to one of the world's most pristine marine environments.
 
 
 
 
 
 As part of the Hyatt portfolio and The Red Sea Project, this transformative destination continues
 
 Miraval Resorts and Spas
 
 , legacy as a global leader in luxury wellness, offering transformational and immersive experiences that nurture physical and emotional wellbeing. The adults only, all inclusive, digital detox sanctuary welcomes all to discover "A Life In Balance" through mindful connection with nature's extraordinary beauty along Saudi Arabia's Red Sea coast
 
 
 We are now inviting passionate, grounded, and growth-minded individuals to join us in shaping this extraordinary journey. Want to be part of a visionary brand shaping the future of wellness? this is your opportunity.
 
 
 
 
 
 Welcome to
 
 Miraval The Red Sea
 
 :
 
 Where Wellness is a Way of Life.
 
 
 
 
 
 
 
 
 GENERAL ROLE
 
 :
 
 
 
 
 
 <ul>
 <li>
 As Gym Attendant at Miraval The Red Sea, your main role is maintaining a peaceful, clean, and organized environment in the Mindfulness Center, which includes the fitness area, studios, and Serenity Center.
 </li>
 <li>
 This position ensures that all spaces are set up appropriately for each session and that all equipment is in optimal condition.
 </li>
 <li>
 The Gym Attendant also provides assistance to guests during their fitness journey, offering guidance and ensuring their experience is seamless and comfortable.
 </li>
 <li>
 Additionally, the Gym Attendant will support the Reception, Spa, and Aquatic Center when needed, contributing to the smooth operation of all wellness spaces across the resort.
 </li>
 </ul>
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 :
 
 
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Gym Attendant you will need to:
 
 
 
 
 
 
 Facility Maintenance &amp; Cleanliness:
 
 
 <ul>
 <li>
 Ensure the Mindfulness Center, including the fitness area, studios, and Serenity Center, is always clean, organized, and fully stocked with necessary supplies such as towels, water, and fitness accessories.
 </li>
 <li>
 Regularly inspect and maintain fitness equipment, ensuring all machines, weights, and tools are in working order. Report any maintenance needs to the Fitness &amp; Recreation Manager or appropriate department immediately.
 </li>
 <li>
 Sanitize gym equipment after each use, ensuring everything is properly stored and ready for use.
 </li>
 <li>
 Ensure the fitness areas, studios, and Serenity Center are set up according to the schedule, including arranging equipment and ensuring all spaces are in line with Miraval&rsquo;s high standards.
 </li>
 <li>
 Maintain cleanliness of public areas in the Mindfulness Center, including the reception, waiting areas, locker rooms, and lounges.
 </li>
 </ul>
 
 
 
 
 
 Guest Assistance &amp; Support:
 
 
 <ul>
 <li>
 Greet guests warmly upon arrival, providing them with assistance with check-in and guiding them to the appropriate wellness areas, such as the fitness space or Serenity Center.
 </li>
 <li>
 Assist guests with finding equipment, explaining how to use fitness tools, and ensuring their safety during their workouts.
 </li>
 <li>
 Assist in guiding guests through their fitness journey, offering support and recommendations for fitness programs and mindfulness activities available at Miraval.
 </li>
 <li>
 Provide personalized recommendations to guests, helping them optimize their wellness journey by suggesting appropriate exercises, mindfulness practices, or treatments.
 </li>
 <li>
 Support guests in the Mindfulness Center, Spa, and Aquatic Center if required, ensuring they have everything they need for a smooth, seamless experience across all wellness spaces.
 </li>
 </ul>
 
 
 
 
 
 Operational Support &amp; Setup:
 
 
 <ul>
 <li>
 Assist in the setup and breakdown of the fitness areas, studios, and Serenity Center as needed, ensuring that each space is ready for the next session or activity.
 </li>
 <li>
 Prepare equipment and wellness areas for scheduled fitness classes, wellness programs, and other activities in a timely manner.
 </li>
 <li>
 Support the Reception team and assist with guest bookings, inquiries, and providing information about wellness services and programs across the resort.
 </li>
 <li>
 Assist the Spa and Aquatic Center teams when needed, ensuring smooth transitions between spaces and supporting guest needs across all areas of Miraval The Red Sea.
 </li>
 </ul>
 
 
 
 
 
 Revenue Generation &amp; Upselling:
 
 
 <ul>
 <li>
 Promote wellness services and fitness programs to guests, ensuring they are aware of additional offerings such as personal training, wellness retreats, and spa treatments.
 </li>
 <li>
 Suggest retail products available in the Mindfulness Center or Spa, such as fitness accessories, wellness products, and other items that align with guests' personal wellness goals.
 </li>
 <li>
 Engage in mindful upselling and cross-selling, ensuring all recommendations align with guests' preferences and wellness journeys.
 </li>
 </ul>
 
 
 
 
 
 Mindfulness &amp; Guest Experience:
 
 
 <ul>
 <li>
 Foster a mindful atmosphere in all areas of the Mindfulness Center, fitness space, studios, and Serenity Center, promoting a calm, peaceful, and welcoming environment for all guests.
 </li>
 <li>
 Encourage guests to incorporate mindful practices into their workouts and daily routines, helping them enhance their overall well-being.
 </li>
 <li>
 Ensure guests feel supported and empowered during their time in the Mindfulness Center, assisting them with any fitness or wellness needs they may have.
 </li>
 <li>
 Assist with guest inquiries, ensuring they are informed about the programs available and how they can achieve their wellness goals at Miraval The Red Sea.
 </li>
 </ul>
 
 
 
 
 
 Team Collaboration &amp; Communication:
 
 
 <ul>
 <li>
 Collaborate with other team members, including fitness instructors, wellness professionals, and spa staff, to ensure a seamless and integrated guest experience across all wellness areas.
 </li>
 <li>
 Communicate effectively with the Fitness &amp; Recreation Manager and other team members to ensure smooth operations, efficient guest flow, and effective use of space and resources.
 </li>
 <li>
 Actively participate in team meetings and training sessions to stay updated on Miraval&rsquo;s wellness offerings and improve service quality.
 </li>
 <li>
 Foster a positive and collaborative environment, supporting colleagues in delivering exceptional service and creating an uplifting guest experience
 </li>
 </ul>
 
 
 
 
 
 
 QUALIFICATIONS
 
 
 
 <ul>
 <li>
 Minimum 1 year of experience as a gym attendant, fitness assistant, or in a wellness center or luxury spa environment.
 </li>
 <li>
 Basic knowledge of fitness equipment, exercise techniques, and gym maintenance procedures.
 </li>
 <li>
 Strong customer service skills with the ability to engage with guests in a mindful, friendly, and professional manner.
 </li>
 <li>
 Proficiency in English (knowledge of Arabic is a plus).
 </li>
 <li>
 Passion for wellness, mindfulness, and creating exceptional experiences for guests.
 </li>
 <li>
 Exceptional communication skills, with the ability to engage guests in a friendly, professional, and supportive manner.
 </li>
 <li>
 Strong organizational skills and the ability to manage multiple tasks, including maintaining equipment, supporting guests, and preparing spaces for fitness classes.
 </li>
 <li>
 Ability to work independently while maintaining focus on providing exceptional service.
 </li>
 <li>
 Attention to detail in maintaining a clean and organized fitness environment.
 </li>
 <li>
 Ability to model mindfulness and promote well-being through fitness activities and practices.
 </li>
 <li>
 Physical stamina to assist with setting up equipment, walking around the fitness area, and standing for extended periods.
 </li>
 </ul>
 
 
 
 
 
 
 PHYSICAL DEMANDS (IF ANY)
 
 
 
 <ul>
 <li>
 As described in qualifications
 </li>
 </ul>
 
 
 
 
 
 
 WORK ENVIRONMENT
 
 
 
 <ul>
 <li>
 Indoor and outdoor as needed
 </li>
 </ul>
</div>

Gym Attendant

<div>
 
 
 Be the change. Join the world&rsquo;s most visionary developer.
 
 
 
 
 
 
 Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.
 
 
 
 
 
 We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.
 
 
 
 
 
 
 Join RSG and be part of the positive change for Saudi Arabia and the world.
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 
 Handover Specialist manages the final transfer of completed properties from RSG to buyer, ensuring quality, handling documentation, coordinating teams (legal, finance, maintenance), conducting inspections, resolving snags, and ensuring a smooth, professional client experience, involving communication, problem-solving, and attention to detail. Focus will be on building lasting relationships, fostering trust, and upholding high standards of service and efficiency. Serve as the main point of contact for clients at Handover ensuring their concerns are addressed promptly, professionally, and to their satisfaction.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 Develops and maintains constructive and cooperative relationships with customers. Interacts professionally and courteously with clients by telephone, email, letter, and face to face Investigates and resolves client complaints and queries
 
 
 
 
 
 
 Process Management:
 
 
 <ul>
 <li>
 Coordinate and manage the end-to-end property handover process from pre-handover checks to final sign-off.
 </li>
 </ul>
 
 
 Client Liaison:
 
 
 <ul>
 <li>
 Act as the main point of contact, keeping clients informed, addressing queries, managing complaints, and providing a professional experience.
 </li>
 </ul>
 
 
 Quality Assurance
 
 :
 
 <ul>
 <li>
 Conduct pre-handover inspections (snagging), ensure units meet quality standards, and follow up on defects.
 </li>
 </ul>
 
 
 Documentation
 
 :
 
 <ul>
 <li>
 Manage and process handover documents, collect signed approvals, and ensure all legal and technical paperwork is complete and filed.
 </li>
 </ul>
 
 
 Internal Coordination
 
 :
 
 <ul>
 <li>
 Liaise with sales operations, sales, legal, and finance teams to ensure all departments are aligned for timely completion.
 </li>
 </ul>
 
 
 Reporting
 
 :
 
 <ul>
 <li>
 Produce reports on handover progress and business reviews
 </li>
 <li>
 Ensures accurate records of all client related information, contracts, agreements, and correspondence in the company crm system
 </li>
 <li>
 Complies with and maintains knowledge of applicable rules, regulations, standards, and best practices
 </li>
 <li>
 Liaises with local Government Authorities and legal representatives
 </li>
 <li>
 Performs and/or directs day to day administrative tasks
 </li>
 <li>
 Creation, distribution and signing off documents related to Handover Services
 </li>
 </ul>
 
 
 Strategic Development
 
 
 <ul>
 <li>
 Prepares reports and statistics for Handover Manager
 </li>
 </ul>
 
 
 Leadership
 
 
 <ul>
 <li>
 Provides clients with guidance on complaint‑handling and escalation procedures.
 </li>
 </ul>
 
 
 Document Management
 
 
 <ul>
 <li>
 Manages and uploads all relevant records and information into the CRM system in line with the Company&rsquo;s document control policies and procedures, including all client correspondence.
 </li>
 <li>
 Ensures documentation is stored securely and maintained in a well‑organised manner.
 </li>
 </ul>
 
 
 Inspections and Handover
 
 
 <ul>
 <li>
 Liaises with the Handover Manager and Sales Operations teams to ensure a seamless and timely property handover to customers.
 </li>
 <li>
 Coordinates with relevant departments to ensure all snags and issues are addressed through to full resolution.
 </li>
 </ul>
 
 
 Reporting &ndash; Inspections and Handover
 
 
 <ul>
 <li>
 Prepares reports summarizing units handed over to clients by project.
 </li>
 <li>
 Produces reports detailing snags per unit and per project.
 </li>
 <li>
 Tracks and reports on snag completion status.
 </li>
 <li>
 Provides any additional reports as required by management.
 </li>
 <li>
 Liaise with Handover Manager and Sales Operations team to ensure property seamless handover to customers in a timely manner.
 </li>
 </ul>
 
 
 
 
 
 Communications &amp; Working Relationships:
 
 
 
 
 Internal:
 
 
 <ul>
 <li>
 Handover Manager, Sales Operations and Director Residential Sales Ops on key milestones, potential issues and problem resolution. Coordination with all functions of Sales Operation team ensuring successful delivery of services to clients.
 </li>
 </ul>
 
 
 External:
 
 
 <ul>
 <li>
 Any external parties required to perform the role including authorities, banks etc in strict coordination with the handover manager and Sales operations director.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Frameworks /Boundaries &amp; Decision Making Authority:
 
 
 <ul>
 <li>
 Director Residential Sales Operations, Handover Manager, Sales Operations Team
 </li>
 <li>
 To work within the policy and procedures agreed by management
 </li>
 <li>
 To manage handover of units to clients, delivering wide range of services to clients
 </li>
 <li>
 Referral decision making to Handover Manager and Director on an as required basis
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent from a recognized college/university
 </li>
 <li>
 Professional qualification in Architecture, Civil, Electrical. Mechanical, Customer Care or similar
 </li>
 <li>
 Knowledge and understanding of Development, Real Estate and Handover process
 </li>
 <li>
 Must have at least 3 years&rsquo; experience, of which at least 2 years in management or controlling role with background in Customer Care/ Operations and administration in Real Estate/Development Company.
 </li>
 <li>
 Experience of delivering Customer Care to Clients in residential projects (pre and post-handover)
 </li>
 <li>
 Demonstrable ability in dispute resolution
 </li>
 <li>
 Effective communicator and decision maker
 </li>
 <li>
 Proficient in Microsoft Word, Excel and Power Point
 </li>
 <li>
 Advanced
 
 Excel skills
 
 for dashboards, trackers, data analysis, and reporting.
 </li>
 <li>
 
 PowerPoint skills
 
 to prepare professional presentations and management briefs.
 </li>
 <li>
 
 Aconex
 
 proficiency for document control, uploads, workflows, transmittals, and tracking.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Personal Attributes:
 
 
 <ul>
 <li>
 Driven to consistently deliver exceptional customer service
 </li>
 <li>
 Outstanding interpersonal, negotiation and conflict resolution skills
 </li>
 <li>
 Natural ability to cultivate and build long lasting relationships
 </li>
 <li>
 Proven planning and organizational abilities
 </li>
 <li>
 High standard of personal presentation.
 </li>
 <li>
 Arabic &amp; English speaker
 </li>
 </ul>
 
 
 
 
 
 For more information about Red Sea Global, visit:
 
 
 <ul>
 <li>
 Website: https://www.redseaglobal.com/en
 </li>
 <li>
 YouTube: https://www.youtube.com/watch?v=6ySGZwubomw
 </li>
 <li>
 X (formerly Twitter): https://x.com/RedSeaGlobal
 </li>
 </ul>
 
 
</div>

Handover Specialists

<div>
 
 
 Empowering Progress Through Integrated Supply Chain &amp; Logistics Solutions
 
 
 
 
 
 
 
 Red Sea Coastal Trading Company
 
 is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments.
 
 
 
 
 
 Operating at the heart of Saudi Arabia&rsquo;s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond.
 
 
 
 
 
 With a focus on efficiency, reliability, and environmental responsibility, the team ensures that every link in the supply chain supports Red Sea Global&rsquo;s commitment to sustainability, operational excellence, and local value creation.
 
 
 
 
 
 
 Efficiency in Motion. Excellence in Delivery.
 
 
 
 
 
 
 
 Position Overview:
 
 
 
 The
 
 Manager-Logistics Centers
 
 is a leadership role responsible for providing strategic direction and oversight of the daily Shift Operations, ensuring efficient handling, storage, and distribution of FFE (Furniture, Fixtures and Equipment) &amp; OSE (Operating Supplies and Equipment). This role is responsible for managing a team of warehouse associates, maintaining safety and quality standards, and ensuring timely and accurate fulfillment of orders. The Shift Manager will coordinate logistics, monitor inventory, and drive operational excellence in a fast-paced environment.
 
 
 
 
 
 
 Team Leadership and Supervision:
 
 
 <ul>
 <li>
 Manage and motivate a team of warehouse associates, including training, scheduling, and performance evaluations.
 </li>
 <li>
 Assign tasks, monitor productivity, and ensure adherence to company policies and procedures.
 </li>
 <li>
 Foster a positive and collaborative work environment to maintain team morale and efficiency.
 </li>
 </ul>
 
 
 
 
 
 Operational Oversight:
 
 
 <ul>
 <li>
 Oversee receiving, storage, picking, packing, and shipping of FF&amp;E, OS&amp;E, F&amp;B inventory during assigned shifts.
 </li>
 <li>
 Ensure all warehouse activities align with standard operating procedures (SOPs) and meet quality standards.
 </li>
 <li>
 Monitor and maintain equipment, ensuring proper functionality and coordinating maintenance as needed.
 </li>
 </ul>
 
 
 
 
 
 Inventory Management:
 
 
 <ul>
 <li>
 Ensure accuracy and completeness of all outbound customer orders by verifying pick lists, conducting final checks, and coordinating with warehouse and dispatch teams to minimize delivery errors.
 </li>
 <li>
 Track and report inventory levels, discrepancies, and damages to the Warehouse Operations Manager.
 </li>
 <li>
 Implement loss prevention measures and ensure proper handling of high-value items.
 </li>
 </ul>
 
 
 
 
 
 Safety and Compliance:
 
 
 <ul>
 <li>
 Enforce safety protocols and ensure compliance with OSHA and company safety standards.
 </li>
 <li>
 Conduct regular safety inspections and address potential hazards promptly.
 </li>
 <li>
 Train staff on safe handling of items, including heavy or oversized furniture and equipment.
 </li>
 </ul>
 
 
 
 
 
 Logistics Coordination:
 
 
 <ul>
 <li>
 Coordinate with transportation teams to ensure timely delivery and pickup of inventory.
 </li>
 <li>
 Manage loading and unloading processes to optimize efficiency and minimize delays.
 </li>
 <li>
 Resolve any logistical issues that arise during the shift.
 </li>
 </ul>
 
 
 
 
 
 Performance and Reporting:
 
 
 <ul>
 <li>
 Track key performance indicators (KPIs) such as order accuracy, fulfillment speed, and inventory turnover.
 </li>
 <li>
 Provide shift reports to the Warehouse Operations Manager, highlighting achievements, challenges, and recommendations.
 </li>
 <li>
 Identify opportunities for process improvements and implement solutions to enhance operational efficiency.
 </li>
 <li>
 The role requires working in a warehouse setting with exposure to moving machinery, heavy equipment, with a varied inventory range.
 </li>
 <li>
 Shift work is required, which may include evenings, weekends, and holidays, depending on operational needs.
 </li>
 <li>
 Comfortable working in a warehouse environment with varying temperatures and conditions.
 </li>
 </ul>
 
 
 
 
 
 Qualification and Experience
 
 :
 
 <ul>
 <li>
 Extensive experience in logistics with a significant track record of leadership.
 </li>
 <li>
 In-depth knowledge of industry standards, and best practices.
 </li>
 <li>
 Strong strategic thinking and leadership skills.
 </li>
 <li>
 Associate or bachelor&rsquo;s degree in logistics, supply chain, or related field preferred although not compulsory.
 </li>
 <li>
 Minimum of 5-7 years of warehouse experience, with at least 2 years in a supervisory or management role.
 </li>
 <li>
 Experience in FF&amp;E operations or handling oversized/heavy inventory is highly desirable.
 </li>
 </ul>
</div>

Manager - Logistics Center FF&E

<div>
 
 
 Empowering Progress Through Integrated Supply Chain &amp; Logistics Solutions
 
 
 
 
 
 
 
 Red Sea Coastal Trading Company
 
 is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments.
 
 
 
 
 
 Operating at the heart of Saudi Arabia&rsquo;s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond.
 
 
 
 
 
 With a focus on efficiency, reliability, and environmental responsibility, the team ensures that every link in the supply chain supports Red Sea Global&rsquo;s commitment to sustainability, operational excellence, and local value creation.
 
 
 
 
 
 
 Efficiency in Motion. Excellence in Delivery.
 
 
 
 
 
 
 
 Position Overview:
 
 
 
 The
 
 Senior
 
 
 Manager-Logistics Centers
 
 is a leadership role responsible for providing strategic direction and oversight of the daily Shift Operations, ensuring efficient handling, storage, and distribution of FFE (Furniture, Fixtures and Equipment) &amp; OSE (Operating Supplies and Equipment). This role is responsible for managing a team of warehouse associates, maintaining safety and quality standards, and ensuring timely and accurate fulfillment of orders. The Shift Manager will coordinate logistics, monitor inventory, and drive operational excellence in a fast-paced environment.
 
 
 
 
 
 
 Team Leadership and Supervision:
 
 
 <ul>
 <li>
 Manage and motivate a team of warehouse associates, including training, scheduling, and performance evaluations.
 </li>
 <li>
 Assign tasks, monitor productivity, and ensure adherence to company policies and procedures.
 </li>
 <li>
 Foster a positive and collaborative work environment to maintain team morale and efficiency.
 </li>
 </ul>
 
 
 
 
 
 Operational Oversight:
 
 
 <ul>
 <li>
 Oversee receiving, storage, picking, packing, and shipping of FF&amp;E, OS&amp;E, F&amp;B inventory during assigned shifts.
 </li>
 <li>
 Ensure all warehouse activities align with standard operating procedures (SOPs) and meet quality standards.
 </li>
 <li>
 Monitor and maintain equipment, ensuring proper functionality and coordinating maintenance as needed.
 </li>
 </ul>
 
 
 
 
 
 Inventory Management:
 
 
 <ul>
 <li>
 Ensure accuracy and completeness of all outbound customer orders by verifying pick lists, conducting final checks, and coordinating with warehouse and dispatch teams to minimize delivery errors.
 </li>
 <li>
 Track and report inventory levels, discrepancies, and damages to the Warehouse Operations Manager.
 </li>
 <li>
 Implement loss prevention measures and ensure proper handling of high-value items.
 </li>
 </ul>
 
 
 
 
 
 Safety and Compliance:
 
 
 <ul>
 <li>
 Enforce safety protocols and ensure compliance with OSHA and company safety standards.
 </li>
 <li>
 Conduct regular safety inspections and address potential hazards promptly.
 </li>
 <li>
 Train staff on safe handling of items, including heavy or oversized furniture and equipment.
 </li>
 </ul>
 
 
 
 
 
 Logistics Coordination:
 
 
 <ul>
 <li>
 Coordinate with transportation teams to ensure timely delivery and pickup of inventory.
 </li>
 <li>
 Manage loading and unloading processes to optimize efficiency and minimize delays.
 </li>
 <li>
 Resolve any logistical issues that arise during the shift.
 </li>
 </ul>
 
 
 
 
 
 Performance and Reporting:
 
 
 <ul>
 <li>
 Track key performance indicators (KPIs) such as order accuracy, fulfillment speed, and inventory turnover.
 </li>
 <li>
 Provide shift reports to the Warehouse Operations Manager, highlighting achievements, challenges, and recommendations.
 </li>
 <li>
 Identify opportunities for process improvements and implement solutions to enhance operational efficiency.
 </li>
 <li>
 The role requires working in a warehouse setting with exposure to moving machinery, heavy equipment, with a varied inventory range.
 </li>
 <li>
 Shift work is required, which may include evenings, weekends, and holidays, depending on operational needs.
 </li>
 <li>
 Comfortable working in a warehouse environment with varying temperatures and conditions.
 </li>
 </ul>
 
 
 
 
 
 Qualification and Experience
 
 :
 
 <ul>
 <li>
 Extensive experience in logistics with a significant track record of leadership.
 </li>
 <li>
 In-depth knowledge of industry standards, and best practices.
 </li>
 <li>
 Strong strategic thinking and leadership skills.
 </li>
 <li>
 Associate or bachelor&rsquo;s degree in logistics, supply chain, or related field preferred although not compulsory.
 </li>
 <li>
 Minimum of 8-10 years of warehouse experience, with at least 5 years in a supervisory or management role.
 </li>
 <li>
 Experience in FF&amp;E operations or handling oversized/heavy inventory is highly desirable.
 </li>
 </ul>
 
 
</div>

Senior Manager - Logistics Center FF&E

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