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retail operations manager

Andy Moon Trading

The Operations Manager is responsible for planning, coordinating, and overseeing all operational activities across the company to ensure efficiency, consistency, and profitability. This role focuses on optimizing processes, managing teams, controlling costs, and ensuring smooth day-to-day operations across all branches and departments.Key ResponsibilitiesOperations &amp; Process Management<ul><li>Oversee daily operations across all branches and departments</li><li>Develop, implement, and improve operational policies and procedures</li><li>Standardize workflows to ensure consistency across branches</li><li>Monitor operational efficiency and resolve process gaps</li></ul>Performance &amp; KPI Management<ul><li>Set operational KPIs and performance benchmarks</li><li>Monitor branch and departmental performance against targets</li><li>Analyze reports and data to identify inefficiencies and improvement areas</li><li>Prepare operational performance reports for senior management</li></ul>Sales &amp; Customer Experience Support<ul><li>Support sales teams in achieving targets through operational efficiency</li><li>Ensure consistent customer service standards across all locations</li><li>Handle escalated operational and customer service issues</li></ul>Staff Management &amp; Leadership<ul><li>Supervise branch managers, supervisors, and operational staff</li><li>Participate in recruitment, training, and performance evaluations</li><li>Ensure optimal staffing levels and productivity</li><li>Enforce discipline, policies, and operational standards</li></ul>Inventory, Logistics &amp; Cost Control<ul><li>Oversee inventory management, stock movements, and warehouse coordination</li><li>Control operational costs and reduce waste and losses</li><li>Ensure accurate stock counts, transfers, and shrinkage control</li><li>Coordinate with suppliers, logistics, and procurement teams</li></ul>Cross-Department Coordination<ul><li>Work closely with finance, HR, marketing, IT, and supply chain teams</li><li>Ensure smooth execution of promotions, campaigns, and new initiatives</li><li>Support system implementations and operational improvements</li></ul>Requirements &amp; Qualifications<ul><li>Proven experience as an Operations Manager in retail or multi-branch businesses</li><li>Strong understanding of retail operations, inventory, and supply chain</li><li>Excellent leadership, analytical, and decision-making skills</li><li>Strong reporting and process improvement capabilities</li><li>Proficiency in MS Excel, POS systems, and operational tools</li><li>Ability to manage multiple priorities and work under pressure</li></ul>Key Skills<ul><li>Operations strategy &amp; execution</li><li>KPI development &amp; performance tracking</li><li>Process improvement</li><li>Inventory &amp; cost control</li><li>Leadership &amp; team management</li><li>Data analysis &amp; reporting</li></ul>Job Type: Full-timePay: BD300.000 - BD400.000 per month

Retail Operations Manager

Delivery Point Logistic Services

Oversee and optimize fulfillment operations across, supermarket retail branches, ensuring smooth and accurate order processing.Lead and support store supervisors and shoppers to maintain efficient workflows and policy adherence.Supervise order processing and resolve customer issues related to picking errors.Monitor operations to ensure efficient order fulfillment, minimize errors, and maintain high customer service standards.Bring 3&ndash;4 years of fulfillment management experience with strong communication, analytical, and problem-solving skills, delivering results in a fast-paced retail environmentSalary - 240 BDMust hold FLEXI VisaJob Type: Full-timePay: BD240.000 per month

Supervisor

Food World W.L.L

We are seeking a qualified and experienced Finance Manager with a strong background in the Retail sector to manage and control our financial operations.Key Responsibilities:<ul><li>Oversee financial planning, budgeting, and forecasting for supermarket operations</li><li>Manage daily cash flow, margins, and inventory-related finances</li><li>Prepare financial statements, MIS reports, and profitability analysis</li><li>Monitor expenses, supplier payments, and receivables</li><li>Ensure compliance with accounting standards and company policies</li><li>Coordinate with auditors, banks, and suppliers</li><li>Supervise the accounts and finance team</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, or related field</li><li>5&ndash;7 years of experience, preferably in the supermarket/retail industry</li><li>Strong knowledge of inventory accounting, costing, and margin analysis</li><li>Experience with POS systems and retail accounting software</li><li>Advanced MS Excel skills</li><li>Strong leadership and analytical abilities</li></ul>Job Type: Full-time

Accountant

Jobs via eFinancialCareers

<div>
 Bank ABC seeks to recruit a
 
 Retail Credit Portfolio &amp; MIS Manager
 
 in the Group Retail Department based in our Head Office in Bahrain.
 
 
 The Retail Credit Portfolio and MIS Manager will be responsible to support the business units to grow retail credit portfolios by:
 
 
 <ul>
 <li>
 Assisting in developing the MIS needed for monitoring the performance of the retail credit portfolios.
 </li>
 <li>
 Assisting in overseeing and reporting the retail portfolio performance through performance trends and EWI
 </li>
 <li>
 Supporting the retail credit portfolio management functions in the units.
 </li>
 <li>
 Performing quantitative credit analysis on the Bank's different retail asset portfolios.
 </li>
 <li>
 Assist in rolling out and implementing ORM requirements in retail units
 </li>
 <li>
 Implement technology and automation solutions to enhance credit processing and reporting
 
 
 
 </li>
 </ul>
 
 Responsibilities of the role:
 
 
 
 Reporting to the Group Head Retail Banking , the job holder will:
 
 
 <ul>
 <li>
 Assist to generate the necessary MIS that is required for portfolio tracking and monitoring.
 </li>
 <li>
 Assist in preparing loss forecast and ongoing monitoring of loss projections.
 </li>
 <li>
 Maintain effective communication with retail credit and business units.
 </li>
 <li>
 Assist in developing portfolio delinquency benchmarks, analyze portfolio delinquency and loss trends and compare to established benchmarks.
 </li>
 <li>
 Assist in Identifying opportunities by locating low risk segments
 </li>
 <li>
 Review and provide on feedback on credit criteria based on MI reviewed.
 </li>
 <li>
 Review test &amp; learn program performance and provide recommendations.
 </li>
 <li>
 Ensure adherence to the CBB regulations, Group Policies and local country regulations
 </li>
 <li>
 Work with local retail risk to review credit underwriting unit's decisions by conducting regular sample checks on approved, rejected, and deviation cases to ensure their compliance to the set established policies
 </li>
 <li>
 Assist in creating the necessary coding to facilitate tracking of different programs and activities to monitor the credit and financial viability of different programs with different risk profiles.
 </li>
 <li>
 Create a feedback loop to receive assessment and collections' feedback with regards to the viability and appropriateness of MIS
 </li>
 <li>
 Assist in maintaining and keep the MIS database and ensure sustained integrity.
 </li>
 <li>
 Assist in analyzing top rejection and cancellation reasons vis-&agrave;-vis the set policy to remove unnecessary process inefficiencies and bottlenecks.
 </li>
 <li>
 Support the implementation of retail credit projects including the LOS, Scorecards, collection system and ongoing enhancement.
 </li>
 <li>
 Responsible for the business administrator role for the collection system which requires management of collection MIS, implement, monitor and control collections strategies enhancement, etc.
 
 
 
 </li>
 </ul>
 
 Areas Of Knowledge, Qualification And Experience
 
 
 
 <ul>
 <li>
 8 years in banking of which at least the last 4 years should be in a retail portfolio management role involving developing credit MIS reports
 </li>
 <li>
 Graduate degree/MBA, preferably in Finance and or Economics
 </li>
 <li>
 Credit analysis skills.
 </li>
 <li>
 Sound knowledge of the banking processes.
 </li>
 <li>
 Excellent PC skills, with advanced Excel spreadsheet knowledge and good skills in other MS applications including e-mail messaging.
 </li>
 <li>
 Effective analytical skills.
 </li>
 <li>
 Excellent numerical and analytical skills are required to understand the underlying credit risks at both customer and portfolio level.
 </li>
 <li>
 Familiarity with consumer banking credit management, credit tools and techniques is essential as also is a sound knowledge of collection processes and systems.
 </li>
 <li>
 A working knowledge of credit scoring and management of scorecards to ensure continued validity and acceptable performance would be an advantage.
 </li>
 <li>
 Knowledge in all credit functions of credit operations, Credit cards, personal loans, instalment loans and other retail loans including collection practices and channels.
 </li>
 <li>
 Effective communication skills (written and verbal), p roficiency of Arabic &amp; French languages would be an advantage.
 </li>
 <li>
 Self-motivated and high level of numerical accuracy.
 </li>
 <li>
 Ability to manage numerous deliverables within strict time and resource constraints and an eye for detail.
 </li>
 <li>
 Solutions oriented and needs to be rational, pragmatic, discipled and methodical with strong interpersonal communication skills.
 </li>
 </ul>
</div>

Retail Credit Portfolio & MIS Manager - Arab Banking Corporation

<div>
 
 
 About GMG
 
 
 
 GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG&rsquo;s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world&rsquo;s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are looking for a dynamic
 
 Deputy Store Manager
 
 to join our team and support the Store Manager in driving sales, elevating customer experience, and ensuring smooth day-to-day store operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Sales &amp; Operations
 
 
 <ul>
 <li>
 Drive store sales by communicating targets and ensuring execution to achieve financial objectives.
 </li>
 <li>
 Manage daily store operations, visual merchandising, and customer service delivery in line with GMG standards.
 </li>
 <li>
 Maintain loss-prevention procedures and ensure compliance in cash handling, fraud checks, and product security.
 </li>
 <li>
 Oversee all POS activities including transactions, payment processing, returns/refunds, and inventory updates.
 </li>
 <li>
 Handle petty cash, POS cash elements, and ensure accurate cash controls.
 </li>
 <li>
 Conduct regular store audits, assist in annual stock counts, and perform spot checks.
 </li>
 </ul>
 
 
 Customer Experience
 
 
 <ul>
 <li>
 Handle customer complaints professionally and implement corrective actions.
 </li>
 <li>
 Gather and report customer feedback to enhance service quality.
 </li>
 </ul>
 
 
 Business &amp; Performance Analysis
 
 
 <ul>
 <li>
 Track sales performance, monitor market trends, and analyze competitor activities to propose growth strategies.
 </li>
 <li>
 Review sales reports and provide actionable insights to maximize stock efficiency.
 </li>
 <li>
 Report performance of new and core collections.
 </li>
 </ul>
 
 
 Merchandising &amp; Inventory Management
 
 
 <ul>
 <li>
 Maintain high-quality window and in-store displays as per VM guidelines.
 </li>
 <li>
 Oversee stock availability, order management, stock movement, and overall inventory accuracy (stock aging, stock loss, space management).
 </li>
 <li>
 Coordinate with facilities for store maintenance, repairs, and equipment replacements.
 </li>
 </ul>
 
 
 People Management
 
 
 <ul>
 <li>
 Maintain adequate staffing levels and prepare store schedules.
 </li>
 <li>
 Plan for seasonal peaks and promotional events when preparing forecasts and rosters.
 </li>
 <li>
 Set KPIs for the team and ensure effective performance management.
 </li>
 <li>
 Mentor, coach, and develop store team members to build strong talent pipelines.
 </li>
 <li>
 Foster a culture of continuous feedback and improvement.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong product/category knowledge
 </li>
 <li>
 Customer-oriented mindset
 </li>
 <li>
 Proficiency in MS Office and retail systems
 </li>
 <li>
 Excellent communication &amp; leadership skills
 </li>
 <li>
 Ability to analyze reports and drive operational excellence
 </li>
 </ul>
 
 
 
 
 
 Experience Required
 
 
 <ul>
 <li>
 Minimum
 
 3&ndash;4 years of relevant experience
 
 , including
 
 at least 3 years in a supervisory role
 
 in retail operations.
 </li>
 </ul>
 
 
</div>

Deputy Store Manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Supervisor - Fruits &amp; Vegetables | MAF Retail | Supermarket Bahrain
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Supervisor is responsible for assisting the Section Manager in the day-to-day activities of the store. The role holder is also responsible for being the communication link between the management and the stores staff.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Implement the correct application of merchandise plan/layouts.
 </li>
 <li>
 Organize and implement planned promotions.
 </li>
 <li>
 Communicate information that can affect the activities or image of the company.
 </li>
 <li>
 Contribute to the internal communication of the company strategy and objectives.
 </li>
 <li>
 Implement the commercial policy agreed for the store pricing
 </li>
 <li>
 Prepare reports on stock.
 </li>
 <li>
 Identify slow moving items and stock depreciation in order to help push their sales before expiry, if applicable.
 </li>
 <li>
 Maintain the goods in the designated areas and keep them in good condition.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor's degree in Management.
 </li>
 <li>
 A minimum of 3 years in a similar function, with a minimum of 1.5 years in Retail.
 </li>
 <li>
 Knowledge of principles and methods for managing individuals and groups
 </li>
 <li>
 Excellent problem-solving skills.
 </li>
 <li>
 Excellent communication skills.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Supervisor - Fruits & Vegetables

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Supervisor - Delicatessen Counter | MAF Retail | Supermarket Bahrain
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Supervisor is responsible for assisting the Section Manager in the day-to-day activities of the store. The role holder is also responsible for being the communication link between the management and the stores staff.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Implement the correct application of merchandise plan/layouts.
 </li>
 <li>
 Organize and implement planned promotions.
 </li>
 <li>
 Communicate information that can affect the activities or image of the company.
 </li>
 <li>
 Contribute to the internal communication of the company strategy and objectives.
 </li>
 <li>
 Implement the commercial policy agreed for the store pricing
 </li>
 <li>
 Prepare reports on stock.
 </li>
 <li>
 Identify slow moving items and stock depreciation in order to help push their sales before expiry, if applicable.
 </li>
 <li>
 Maintain the goods in the designated areas and keep them in good condition.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor's degree in Management.
 </li>
 <li>
 A minimum of 3 years in a similar function, with a minimum of 1.5 years in Retail.
 </li>
 <li>
 Knowledge of principles and methods for managing individuals and groups
 </li>
 <li>
 Excellent problem-solving skills.
 </li>
 <li>
 Excellent communication skills.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Supervisor - Delicatessen

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