sales manager

restaurant manager

assistant manager

warehouse manager

assistant store manager

retail shift manager

Accor Group

Position Overview The Queen Elizabeth II Hotel in Dubai is seeking a Concierge Shift Leader to oversee concierge operations and ensure guests receive exceptional service from arrival to departure. This leadership role requires strong organizational, communication, and customer service skills, with responsibility for guiding the concierge team and coordinating guest services to create memorable experiences. Location: United Arab Emirates Location: Dubai Industry: Hospitality / Travel Function: Guest Services / Concierge Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time Core Duties * Lead and supervise the concierge team to deliver world-class guest service * Oversee daily concierge desk operations, including task delegation and scheduling * Welcome guests and manage luggage handling and valet parking services * Provide detailed information on hotel facilities, dining options, entertainment, and local attractions * Offer personalized recommendations for tourism activities and special experiences * Promote and explain hotel loyalty programs to guests * Maintain high standards of cleanliness and presentation in lobby and entrance areas * Respond to guest inquiries and resolve complaints promptly and professionally * Collaborate with other hotel departments to ensure seamless service delivery * Train and mentor new concierge team members and monitor performance * Manage a flexible 7-day roster covering morning, evening, and holiday shifts * Implement and update standard operating procedures for the concierge desk Candidate Profile * Proven experience as a Concierge Shift Leader or similar supervisory role in hospitality * Strong leadership skills with the ability to motivate and guide teams * Excellent communication and interpersonal abilities * Friendly, professional, and guest-focused demeanor * Strong multitasking and time management skills for fast-paced environments * Problem-solving ability and confidence in making quick decisions * Knowledge of local attractions, dining, and entertainment venues is an advantage

Concierge Shift Leader

Marriott International

Organize cleaning chemicals and supplies. Organize supply rack, including pots, pans, serving spoons, utensils, etc. Rotate stock, bringing wares from storage bin or areas into kitchen. Complete cleaning checklists to determine appropriate timelines for cleaning and sanitizing. Collect dirty pans from the cooking line and transport to pot station for cleaning. Clean and maintain sanitation areas and organize cleaning supplies including hanging up mops and brooms. Clean and maintain loading dock areas. Clean ceiling, walls, and vents in dish room. Ensure clean wares are stored appropriately. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors

Stewarding Shift Leader

Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.
No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

Massage Therapist

Athlocity

<div>
 
 
 About the Role
 
 
 
 
 
 
 As a Store Manager at
 
 Athlocity
 
 , you will be responsible for leading the overall store performance, from driving sales and ensuring seamless day-to-day operations, to delivering outstanding customer experiences. You will manage and coach the store team, oversee visual merchandising and inventory management, and implement strategies to achieve financial targets while maintaining the highest standards of service and compliance. This role offers the opportunity to combine leadership, operational excellence, and customer orientation in a fast-paced retail environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Drive sales by setting clear store targets and motivating the team to achieve financial objectives.
 </li>
 <li>
 Ensure compliance with loss prevention standards, cash handling, and fraud/theft prevention.
 </li>
 <li>
 Oversee all point-of-sale activities, including transactions, customer orders, refunds/returns, inventory updates, and consumer data collection.
 </li>
 <li>
 Manage and audit cash transactions (petty cash, POS elements, change floats).
 </li>
 <li>
 Conduct regular store audits, stock counts, and spot checks to resolve administrative issues.
 </li>
 <li>
 Handle customer complaints professionally and implement corrective actions as per policy.
 </li>
 <li>
 Monitor sales performance, analyze reports, and track market/competitor trends to boost profitability.
 </li>
 <li>
 Maintain high visual merchandising standards for window and in-store displays.
 </li>
 <li>
 Supervise inventory management &mdash; stock availability, order processing, stock movement, and back-store organization.
 </li>
 <li>
 Optimize stock control, including stock ageing, loss, and space management.
 </li>
 <li>
 Coordinate with facilities for store maintenance and equipment upkeep.
 </li>
 <li>
 Manage staffing schedules, shift coverage, and training to ensure excellent customer service.
 </li>
 <li>
 Plan workforce requirements around seasonal peaks and key promotional events.
 </li>
 <li>
 Train and develop the team in inventory management processes (receiving, stocking, transfers, discrepancy handling).
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any discipline.
 </li>
 <li>
 5&ndash;7 years of retail experience, with at least 3 years in a supervisory role, preferably within fashion &amp; apparel retail operations.
 </li>
 <li>
 Strong background in
 
 fashion &amp; apparel retail operations
 
 .
 </li>
 <li>
 Proficiency in MS Office and related tools.
 </li>
 <li>
 Excellent leadership, customer orientation, and analytical skills.
 </li>
 </ul>
 
 
</div>

Store Manager

POSITION SUMMARY
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

Spa Therapist (Female)

Yugen Care

It is the duty of Floor Manager/Indoor Sales to cross sell and upsell services to every client and maintain focus on its clients, as well as maintaining all policies, protocols, regulations, and standards, while striving towards total client satisfaction.
To be visible in public areas and welcome every client with a smile and always maintain a professional approach.
Assist clients with all different queries and services, bookings, and products/treatments that facility is offering.
Cross selling and Upselling services to every client.
Building relationships with clients.
To be knowledgeable of daily clinic operations, client preferences, daily events sheet, AV/TV announcements and be up to date with any changes, new procedures, evets, etc.
To be extremely knowledgeable of Client Journey standards and loyalty programs that facility offers.
Ensure to check on daily basis schedules, bookings, number of treatments and/or any special client requirement up on starting their shift, during and prior leaving the shift for the following day.
Always monitor the booking system and report issues, if any. Accordingly, re-adjust bookings are per clients requirements.
Act as a in charge Manager where needed and handle all client s requests, complaints, and enquires.
To assist and implement initiatives which will embrace Client Journey and support constructive feedback from clients.
To drive client Loyalty programs and collection of clients data as potential leads.
Ensure all treatments, services, and the retail products are explained to clients.
Always ensure high level of knowledge about services and products, so all selling opportunities (Upselling /Cross selling) are being taken advantage of.
Achieve personal and departmental targets.
Ensure Daily report is updated with the newest and most accurate information.
Ensure Glitch report has been sent to management team each end of the day.
All other duties as required by the management.
SKILLS, QUALIFICATIONS AND LICENSES:

PATIENT COORDINATOR/INDOOR SALES (ARABIC OR RUSSIAN)

Explore 5383+ Retail shift manager in Dubai this November. Find roles across top companies and apply now to boost your career.

5383 retail shift manager jobs IN Dubai

Concierge Shift Leader

Stewarding Shift Leader

Stewarding Shift Leader

Massage Therapist

Store Manager

Spa Therapist (Female)

PATIENT COORDINATOR/INDOOR SALES (ARABIC OR RUSSIAN)