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revenue manager

Beiersdorf Middle East FZCO (Dubai)

<div><h2 class="jobSectionHeader">Your Tasks
</h2><div>As Revenue Growth Manager, you will maximize revenue and profit by developing and executing commercial strategies for our brands (NIVEA, Labello, Eucerin, Hansaplast) across all channels. You&rsquo;ll work closely with Category, Marketing, and Sales teams to deliver the right assortment at the right price, in the right place.
Key Responsibilities
<ul><li>Analyze pricing, promotions, product mix, and trade terms to identify growth opportunities.
</li><li>Recommend actions and build business cases for both Beiersdorf and retail partners.
</li><li>Lead the implementation of revenue growth initiatives across the Middle East, driving analytical insights and cross-functional alignment.
</li></ul>Main Accountabilities
<ul><li>Pricing: Own local pricing execution, monitor the market, and collaborate with teams to set and optimize pricing and assortment plans.
</li><li>Promotion Management: Lead efficient promotion strategies, analyze performance, and ensure a &ldquo;triple win&rdquo; for shoppers, retailers, and Beiersdorf.
</li><li>Mix Management: Optimize product and channel mix for profitability and integrate into customer planning.
</li><li>Trade Terms Control: Ensure resources and budgets are allocated to the right customers and categories.
</li><li>Category Analysis: Use data to review category performance, identify trends, and support business growth.
</li></ul>You will play a key role in shaping our commercial strategy and ensuring our brands win in the market.
Lead &amp; Activation
<ul><li>Navigates matrix organization to deliver full RGM execution across Middle East.
</li><li>Leads for Middle East North Africa (MENA), and owns activation for UAE and Gulf (Activation for Saudi Arabia and North Africa done by separate teams)
</li><li>Runs monthly meetings with Activation markets to gatekeep RGM execution.
</li><li>Locally &gt;&gt; Part of local S&amp;CM lead &amp; activation team as the owner of and sole contact for all RGM practices within the organization (ME).
</li></ul></div><h2 class="jobSectionHeader">Your Profile
</h2><div><ul><li>Business-related degree
</li><li>5+ years&rsquo; experience in Category Management, Trade Marketing, or Account Management within FMCG; at least 2 years in Revenue Growth Management (RGM)
</li><li>Strong analytical skills and commercial mindset
</li><li>Excellent prioritization and attention to detail
</li><li>Effective communicator (written, verbal, presentation)
</li><li>Team player with strong interpersonal skills
</li><li>Proactive, can-do attitude
</li><li>Hands-on: ability to combine strategic LEAD role with hands-on execution for UAE and Gulf
</li><li>Skilled in stakeholder management and influence
</li>Able to connect analysis to commercial impact and influence peers across markets 
<li>
</li></ul></div> 
At Beiersdorf, we want to help people feel good about their skin &ndash; and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.
Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values &ndash; CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.</div>

Revenue Growth Manager

Emirates

<div>
 
 Job Purpose
 
 
 
 At Emirates our Revenue Optimisation team is responsible for managing a combination of pricing, demand, and marketing strategies. We work to maximize revenue growth for our organisation, ensuring Emirates Group continues to reach it's targets!
 
 
 In the role of
 
 Revenue Optimisation Analyst
 
 you will manage Emirates' revenue management disciplines to ensure Emirates Airline revenue and yield is maximised, with EKs competitive position maintained on a regional and network basis. Ensure and maintain accurate forecasts through the formulation of market analysis and strategies, facilitating pro-active decision making in offering/withdrawing prices and inventory thus optimising network revenue. Develop and maintain expertise around revenue management principles and techniques.
 
 
 
 Order Management Solutions
 
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Support Revenue generation - Implement, support, and maintenance of codeshares, Ancillary, Frequent flyer partners, Inventory related. Integrity of one order.
 </li>
 <li>
 Enhance Customer Experience within Disruption management, Customer notification, CDS related.
 </li>
 <li>
 Government / Industry Mandates and compliance for Advance passenger information (API) &amp; PNRGOV, GDPR, IATA, US DoT / EU261
 </li>
 <li>
 Process efficiency vide smarter solutions in various areas not limited to Schedules management, Queue handling, Scheduled tasks, Automation and AI (Python)
 </li>
 <li>
 Enable Channel / Peripheral systems or Interface Support for
 </li>
 <ul>
 <li>
 GDS and EGW
 </li>
 <li>
 IBE/MYB/Mobile app
 </li>
 <li>
 R&amp;CC
 </li>
 <li>
 TRIPS/TREKS
 </li>
 <li>
 Holidays / DEX
 </li>
 </ul>
 <li>
 Decision support / Research and Analysis
 </li>
 <ul>
 <li>
 Technology
 </li>
 <li>
 Operational reports
 </li>
 <li>
 Tactical/Adhoc reports
 
 </li>
 </ul>
 </ul>
 
 Generic
 
 
 
 <ul>
 <li>
 Optimise network revenues across all Origins and Destinations, including new routes, using processes,procedures and controls related to Pricing, Origin and Destination forecasting and flight optimisation through inventory control.
 </li>
 <li>
 Evaluate market trends, forward bookings, competitor behaviour, performance of past initiatives and offer proactive recommendations and actions to drive network revenue daily. Using data sourced from multiple sources such as PROS, local sales offices, ATPCO, pricing systems, assess competitor activity, recommend, and prepare competitive responses and strategies aimed at retaining market share and optimising revenue.
 </li>
 <li>
 Analyse passenger demand at market/flight level based on historical data, capacity, competitor environment and other factors.
 </li>
 <li>
 Audit and ensure RO standards and procedures are followed to through both the regional RO Market Operations team, Inventory and Commercial Operations
 </li>
 <li>
 Provide guidance and requirements to both the RO Standards and Procedures team and the RO Systems team on operational requirements for business process and system development.
 </li>
 <li>
 Manage internal relationships ensuring Revenue Optimisation alignment with Commercial objectives alongside those of other internal stake holders; SVP-CO, RMCO, Area/Sales Managers, Corporate Communications, Skywards, EGIT, EKAS, Planning and other departments.
 
 
 </li>
 </ul>
 
 Business Systems
 
 
 
 <ul>
 <li>
 Plan, review and set up systems based on - business segments, sales channel and customer specific areas. Set up contract, Product creation, Account creations, rate definition and reviews, nominal mapping and threshold limits and user access management, analyse and define functional and non-functional requirements for assigned projects and enhancements. Identify and evaluate conflicting requirements and suggest practical solutions to achieve customer targets.
 
 
 </li>
 </ul>
 
 Revenue Systems
 
 
 
 <ul>
 <li>
 Analyse capacity, booked and flown revenue data to derive revenue plans and reports, develop business specifications for new systems, enhancements to the existing systems to suit the changing business requirements and establish controls on the integrity and functionality of new system releases by developing appropriate system test plans.
 
 
 </li>
 </ul>
 
 Global Distribution
 
 
 
 <ul>
 <li>
 Evaluate and compare Participating Carrier Agreements for each GDS/supplier and their impact on EK GDS levels of participation, analyse GDS presence, trends, costs and market share per country, per area and globally on a monthly and yearly basis. Use this information to recommend revisions to EK policy/new products/improved or increased participation to improve EK sale/prominence in each market. Enhance knowledge of NDC concepts and verbs to actively participate in testing and onboarding the GDSs through NDC, opening up means to personalise and offer Emirates enhanced content to the end consumer through GDSs.
 
 
 </li>
 </ul>
 
 Interline And Codeshare Agreements
 
 
 
 <ul>
 <li>
 Provide analytical support and administer assigned code share agreements, competitive commercial passenger interline traffic (MITA) and prorate (SPA) agreements, products and services in support of EK?s commercial objectives and employee benefit policies, evaluate and develop proposals for new commercial interline passenger and code share agreements against revenue/traffic/yield criteria and offline opportunities and recommend appropriate strategies for their successful negotiation/implementation
 
 
 </li>
 </ul>
 Qualification
 
 
 
 To be considered for this role, you must meet the below requirements:
 
 
 
 <ul>
 <li>
 Qualifications: Degree or Honours (12+3 or equivalent)
 </li>
 <li>
 Experience: 5+ years experience in Revenue Management or Commercial Department.
 
 
 </li>
 </ul>
 
 Knowledge/skills
 
 
 
 <ul>
 <li>
 5+ years experience in revenue management or a commercial department as well as experience in the use of GDS, Airline Reservations, ticketing, inventory, schedules and seating, PROS, Group Handling, Software development. Exposure to office automation environment as well as analytical skills, ability to perform statistical analysis of various business situations for revenue enhancement. Certificate/diploma in international ticketing and fare construction from IATA, UFTAA or a recognised airline in-house training facility
 </li>
 <li>
 Experience in any other programming languages such as Java, Python, R or C++ -
 </li>
 <li>
 Strong analytical skills and proven ability to work at all levels and across different cultures.
 
 
 </li>
 </ul>
 At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers
</div>

Revenue Optimisation Analyst

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>At Emirates our Revenue Optimisation team is responsible for managing a combination of pricing, demand, and marketing strategies. We work to maximize revenue growth for our organisation, ensuring Emirates Group continues to reach it's targets!
In the role of Revenue Optimisation Analyst you will manage Emirates' revenue management disciplines to ensure Emirates Airline revenue and yield is maximised, with EKs competitive position maintained on a regional and network basis. Ensure and maintain accurate forecasts through the formulation of market analysis and strategies, facilitating pro-active decision making in offering/withdrawing prices and inventory thus optimising network revenue. Develop and maintain expertise around revenue management principles and techniques.
In this role, you will:
Order Management solutions:
<ul><li>Support Revenue generation - Implement, support, and maintenance of codeshares, Ancillary, Frequent flyer partners, Inventory related. Integrity of one order.
</li><li>Enhance Customer Experience within Disruption management, Customer notification, CDS related.
</li><li>Government / Industry Mandates and compliance for Advance passenger information (API) &amp; PNRGOV, GDPR, IATA, US DoT / EU261
</li><li>Process efficiency vide smarter solutions in various areas not limited to Schedules management, Queue handling, Scheduled tasks, Automation and AI (Python)
</li><li>Enable Channel / Peripheral systems or Interface Support for
<ul><li>GDS and EGW
</li><li>IBE/MYB/Mobile app
</li><li>R&amp;CC
</li><li>TRIPS/TREKS
</li><li>Holidays / DEX
</li></ul></li><li>Decision support / Research and Analysis
<ul><li>Technology
</li><li>Operational reports
</li><li>Tactical/Adhoc reports
</li></ul></li></ul>Generic:
<ul><li>Optimise network revenues across all Origins and Destinations, including new routes, using processes,procedures and controls related to Pricing, Origin and Destination forecasting and flight optimisation through inventory control.
</li><li>Evaluate market trends, forward bookings, competitor behaviour, performance of past initiatives and offer proactive recommendations and actions to drive network revenue daily. Using data sourced from multiple sources such as PROS, local sales offices, ATPCO, pricing systems, assess competitor activity, recommend, and prepare competitive responses and strategies aimed at retaining market share and optimising revenue.
</li><li>Analyse passenger demand at market/flight level based on historical data, capacity, competitor environment and other factors.
</li><li>Audit and ensure RO standards and procedures are followed to through both the regional RO Market Operations team, Inventory and Commercial Operations
</li><li>Provide guidance and requirements to both the RO Standards and Procedures team and the RO Systems team on operational requirements for business process and system development.
</li><li>Manage internal relationships ensuring Revenue Optimisation alignment with Commercial objectives alongside those of other internal stake holders; SVP-CO, RMCO, Area/Sales Managers, Corporate Communications, Skywards, EGIT, EKAS, Planning and other departments.
</li></ul>Business Systems:
<ul><li>Plan, review and set up systems based on - business segments, sales channel and customer specific areas. Set up contract, Product creation, Account creations, rate definition and reviews, nominal mapping and threshold limits and user access management, analyse and define functional and non-functional requirements for assigned projects and enhancements. Identify and evaluate conflicting requirements and suggest practical solutions to achieve customer targets.
</li></ul>Revenue Systems:
<ul><li>Analyse capacity, booked and flown revenue data to derive revenue plans and reports, develop business specifications for new systems, enhancements to the existing systems to suit the changing business requirements and establish controls on the integrity and functionality of new system releases by developing appropriate system test plans.
</li></ul>Global Distribution:
<ul><li>Evaluate and compare Participating Carrier Agreements for each GDS/supplier and their impact on EK GDS levels of participation, analyse GDS presence, trends, costs and market share per country, per area and globally on a monthly and yearly basis. Use this information to recommend revisions to EK policy/new products/improved or increased participation to improve EK sale/prominence in each market. Enhance knowledge of NDC concepts and verbs to actively participate in testing and onboarding the GDSs through NDC, opening up means to personalise and offer Emirates enhanced content to the end consumer through GDSs.
</li></ul>Interline and Codeshare Agreements:
Provide analytical support and administer assigned code share agreements, competitive commercial passenger interline traffic (MITA) and prorate (SPA) agreements, products and services in support of EK?s commercial objectives and employee benefit policies, evaluate and develop proposals for new commercial interline passenger and code share agreements against revenue/traffic/yield criteria and offline opportunities and recommend appropriate strategies for their successful negotiation/implementation 
<ul><li>
</li></ul> 
 
 
 
<h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role, you must meet the below requirements:
<ul><li>Qualifications: Degree or Honours (12+3 or equivalent)
</li><li>Experience: 5+ years experience in Revenue Management or Commercial Department.
</li></ul>Knowledge/skills:
<ul><li>5+ years experience in revenue management or a commercial department as well as experience in the use of GDS, Airline Reservations, ticketing, inventory, schedules and seating, PROS, Group Handling, Software development. Exposure to office automation environment as well as analytical skills, ability to perform statistical analysis of various business situations for revenue enhancement. Certificate/diploma in international ticketing and fare construction from IATA, UFTAA or a recognised airline in-house training facility
</li><li>Experience in any other programming languages such as Java, Python, R or C++ -
</li><li>Strong analytical skills and proven ability to work at all levels and across different cultures.
</li></ul>At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</div>

Wellcube.life

Position Summary: The Sales Manager will be primarily responsible for executing the sales strategy of the hotel with the ultimate objective of maximizing revenues across all revenue generating outlets to include Wellheal, Wellcomm,Wellfood &amp; Wellhome.Key Responsibilities:Key Duties &amp; Responsibilities<ul><li>Devise and implement the overall sales and marketing plan for the brand and actively monitor its progress in terms of achieving KPI&rsquo;s, budgets and revenues.</li></ul><ul><li>Liaise with the General Manager in adopting price strategies across the brand.</li></ul><ul><li>Build-on and develop relationships with clients.</li></ul><ul><li>Analyse the markets and identify potential clients.</li></ul><ul><li>Tour series contracting.</li></ul><ul><li>Organise and conduct site inspections and familiarization trips in conjunction with the team.</li></ul><ul><li>Manage the number and performance of third party and promotional websites and liaise with</li></ul>providers in ensuring optimisation of the brands online position.<ul><li>Proactively monitor the brands profile on the various social media platforms and ensure</li></ul>appropriate responses are posted in a timely fashion.&bull;Managing the content of the Brands website.<ul><li>Develop and agree departmental sales plans and communicate them clearly to all parties.</li></ul><ul><li>Manage all promotional collateral from copyright through to design and print and ensure that it is</li></ul>in line with branding guidelines.<ul><li>Ensure in house promotional material is current, effective and supports any new sales and</li></ul>marketing promotions.<ul><li>Where necessary devise adverts for the promotion of the Wellfood and Wellheal in the</li></ul>local market.<ul><li>Manage the guest database and ensure that client&rsquo;s details are accurate and UpToDate.</li></ul><ul><li>Ensure that all client correspondence is tracked and recorded, including quotations and contracts.</li></ul><ul><li>Represent the brand at consumer trade fairs, mall promotions and tourism events both at local and national level.</li></ul><ul><li>Organise on and off-site client entertainment.</li></ul><ul><li>Maintain the highest standards of professional conduct at all times when dealing with clients,</li></ul>guests etc.<ul><li>Submit weekly Sales &amp; Marketing activity reports to the General Manager.</li></ul><ul><li>Lead and develop your Sales &amp; Marketing team by proactively coaching and mentoring team members.</li></ul><ul><li>Conduct weekly snapshot meetings with your team and up update on activities/sales to date and plans for the weeks ahead.</li></ul><ul><li>Monitor the progress of your sales team through weekly activity reports</li></ul><ul><li>Encourage positive working relations with all departments by regular communications and</li></ul>feedback.. Organize influencer visits.Job Type: Full-timeLanguage:<ul><li>English (Preferred)</li></ul>

Sales Manager

The First Group

Strategic Leadership <ul> <li>Develop and implement a comprehensive sales strategy aligned with the organization s overall business objectives</li> <li>Identify market opportunities, trends, and challenges, and propose actionable strategies to capitalize on them</li> <li>Be instrumental in the development of pricing, distribution, and revenue optimization strategies in collaboration with Revenue Management and Marketing teams</li> <li>Work closely together with the Hotel General Manager to maximise revenues from their assets</li> </ul> Sales Management <ul> <li>Set and monitor sales targets across all properties and segments, ensuring alignment with company goals</li> <li>Oversee the performance and development of the sales team, fostering a culture of accountability, collaboration, and innovation</li> <li>Establish and maintain relationships with key accounts, partners, and industry stakeholders to drive business growth</li> </ul> Market Expansion <ul> <li>Drive the expansion of the group's presence in existing and new markets</li> <li>Evaluate and negotiate partnerships, contracts, and agreements with corporate clients, travel agencies, and other stakeholders</li> <li>Represent the group at international sales events, exhibitions, and conferences to build brand awareness and establish connections</li> </ul> Data-Driven Decision Making <ul> <li>Analyse sales performance metrics and provide actionable insights for continuous improvement.</li> <li>Leverage market research and competitive intelligence to refine sales strategies and enhance the group's positioning</li> <li>Collaborate with the Marketing and Revenue teams to ensure consistent messaging and alignment in campaigns</li> </ul> Team Leadership and Development <ul> <li>Recruit, train, and mentor a high-performing sales team, ensuring they are equipped with the tools and skills needed to succeed</li> <li>Foster a results-driven environment while promoting teamwork and employee satisfaction.</li> <li>Implement professional development programs to retain top talent and build a robust succession pipeline</li> </ul> Customer Focus <ul> <li>Develop and maintain strong relationships with high-value clients, ensuring exceptional service and customer satisfaction</li> <li>Address client feedback and concerns proactively to enhance the group s reputation</li> </ul>

Vice President of Sales

Encore

<div>
 
 Key Job Responsibilities
 
 
 
 
 Revenue Generation
 
 
 
 <ul>
 <li>
 Drive Results by establishing sales objectives through forecasting and developing quotas for all team members.
 </li>
 <li>
 Maximise revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth, including upsell and cross-sell opportunities.
 </li>
 <li>
 Assist with creating high-end, large event, advanced technology solutions for Encore&rsquo;s existing and potential customers.
 </li>
 <li>
 Assist with preparing and delivering compelling presentations that convey the value of Encore and effectively solve customer challenges.
 </li>
 <li>
 Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
 </li>
 <li>
 Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
 </li>
 <li>
 Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
 
 
 </li>
 </ul>
 
 Relationship Management
 
 
 
 <ul>
 <li>
 Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
 </li>
 <li>
 Thoroughly research and understand customer history and previous experiences, in order to create more personalised customer experiences.
 </li>
 <li>
 Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
 </li>
 <li>
 Actively refer and guide customers through the Encore network, leveraging your contact to secure additional opportunities with existing customers.
 
 
 </li>
 </ul>
 
 Sales Accountability
 
 
 
 <ul>
 <li>
 Hold sales team accountable to maintaining a healthy pipeline at all times that ensures achievement of established revenue targets.
 </li>
 <li>
 Ensure all known opportunities are in CRM and completely accurate and updated at all times.
 </li>
 <li>
 See the Big Picture by leading the sales forecasting efforts at home location(s), ensuring they are accurate and submitted timely.
 </li>
 <li>
 Learn, adopt and train team on all SOPs related to the role and any new initiatives/programmes that are implemented; ensure full team compliance with established SOPs.
 </li>
 <li>
 Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events; ensure team members are appropriately trained and competent/confident on available solutions.
 </li>
 <li>
 Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
 
 
 </li>
 </ul>
 
 People Development
 
 
 
 <ul>
 <li>
 Effectively manage the performance of the sales team, and direct work and tasks towards achieving the organisation&rsquo;s goals and objectives.
 </li>
 <li>
 Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
 </li>
 <li>
 Motivate and energise team members to make proactive decisions in all communications with customers.
 </li>
 <li>
 Address employee concerns or conflict, maintain adequate staffing levels, and facilitate team development and sales mentorship.
 </li>
 <li>
 Serve as the resident expert on the team, providing guidance and support to other team members for large events.
 </li>
 <li>
 Ensure the team receives and participates in all relevant sales training and participates in any regional or national sales communication programs.
 
 
 </li>
 </ul>
 
 Do the right thing
 
 by promoting a culture of health and safety, and ensures safe working environment and practices across the cluster
</div>

Cluster Sales Manager

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
KEY DUTIES AND RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done. Anantara team members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<ul><li>
Assist in the effective operation of the Reservations department, to meet the business goals of the hotel.</li><li>
Ensure that all Standard Operating Procedures are being adhered to, by training all staff and monitoring their performance.</li><li>
Drive the implementation of all sales and promotional programmes of the hotel. Take personal responsibility for driving Upselling within the property.</li><li>
Ensure all team members are up to date with current information and data of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets &amp; promotion, spa and health club, and other services and facilities.</li><li>
Take personal responsibility for maximizing quality levels of product and service and guest satisfaction. Ensure all issues relating to guest satisfaction are raised, monitored, and followed up on a timely basis.</li><li>
Monitor daily arrivals by ensuring all guest requests are carried out, all realistic expectations are met, and reservations are honoured.</li><li>
Manage incoming reservation request in order to avoid a back log of reservations. Ensure daily trace reports/follow up systems are being handled effectively.</li><li>
Maintain effective office administrative procedures within the department that will safeguard and detect double-bookings, non-guaranteed bookings, filing errors and other inaccuracies. Understand and apply hotel policies for no-shows, cancellation, credit and pre-payment policies. Quality check reservations made the previous day.</li><li>
Warrant correct operation of Reservations Department, according to instructions given by Reservation Manager.</li><li>
Ensure Reservations procedures for PMS are being followed correctly. In depth knowledge of PMS is required.</li><li>
Maintain a motivational working environment within the department, and with other colleagues in the hotel</li><li>
Proactively promote other sister properties of Minor International.</li><li>
Understand the dynamics of Regional &amp; Local Market, local Competitors and Events of the destination. In depth understanding of local seasonality and booking patterns.</li><li>
Ensure that reservation forecasts, projections, lists and reports are prepared and distributed to all concerned on schedule.</li><li>
Liaise with the Accounting Department information on Reservation procedures, reports and operational problems and payments of commission.</li><li>
Assist in management administration with regard to staffing: Rostering, time and leave management etc.</li><li>
Provide assistance and friendly gesture to local representatives of tour operators and travel agencies.</li></ul>
#LI-MH1 
Qualifications 
<ul><li>
Two years of experience in hotel reservation and rooms division.</li><li>
Familiar with the hotel operations available technology (PMS &amp; RMS) and all distribution channels.</li><li>
Understand the dynamics of regional &amp; local market, local competitors and events of the destination.</li><li>
Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.</li><li>
Excellent communication skills in English, both verbal and written. Additional language skills are advantageous.</li><li>
In-depth knowledge of revenue management principles and practices.</li><li>
Experience with upselling techniques and strategies.</li><li>
Excellent customer service skills with a focus on guest satisfaction.</li><li>
Flexibility to work varying shifts, including weekends and holidays, as required.</li><li>
Strong problem-solving skills and attention to detail.</li></ul></div>

Reservation Supervisor

Explore 2268+ Revenue manager in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

2268 revenue manager jobs IN Dubai United Arab Emirates

Revenue Growth Manager

Revenue Optimisation Analyst

Revenue Optimisation Analyst

Sales Manager

Vice President of Sales

Cluster Sales Manager

Reservation Supervisor